dew point presentation brochure 2012
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About Dew-Point and our ServicesTRANSCRIPT
Dew-Point International Ltd.Our introduction and services
About Dew-Point
Our Story
Our People
Our Clients
Our Location
About Dew-Point
Our Story
Founded in Hong Kong in 1973
A leading provider of Training &
Organisational Development
Consulting
Operating in Hong Kong, China
and the Asia-Pacific region
A team of more than 20 full-time
staff and over 20 additional
consultants
About Dew-Point
Our Story
Our mission is to provide our clients with
the most thorough and practical training and
consulting solutions to continuously improve
the effectiveness of their
organizations.
About Dew-Point
Our Story
Dew-Point:
The temperature at which water
vapor begins to condense;
The Point of Change.
Dew-Point can help you
initiate and facilitate the
change you desire.
About Dew-Point
Our Story
Dew-Point has over 35 years ofexperience combining both Western and Asian expertise.
Since Dew-Point's establishment in 1973, the majestic eagle has been our symbol of strength and perseverance. This represents our ultimate goal of guiding others towards striving to be achievers, being the best they can be, while maintaining solid ethics and fairness towards one another, as represented by the scales on the eagles wings.
About Dew-Point
Our People
We combine Western and Asian experience
Three principal consultants
International experts from North America,
Australia and Europe
Local consultants and trainers who speak
English, Cantonese and Mandarin
Operational support teams in Hong Kong
and China
About Dew-Point
Our Clients
Clients in services, finance, trading, sourcing,
manufacturing, logistics, education, hospitality,
Government and non-government
Local and global, multinational corporations
from North America, Europe & the UK, Asia,
China and Hong Kong
Small-medium offices, top
management teams to
company-wide, regional
offices and headquarters
About Dew-Point
Our Clients
"The project surpassed our original objectives. This success is largely
due to the dedicated efforts and profound professional knowledge
and experience of your consultants."
- Elec & Eltek Company Limited.
"I have no hesitation in recommending Dew-Point for its professional
attitude and accurate representations of real world business
situations and how to implement effective solutions."
- Häfele Taiwan Limited
"The projects were systematic and professional, giving us useful
insights and valuable assistance in formulating our training and
development policies and strategies."
- Hongkong Post
continued
About Dew-Point
Our Clients“The courses were very useful and practical. The instructors were
competent and knowledgeable and their training approach stimulated in-
depth discussions”
- Rabobank Netherlands HK Branch
“Thank you for the impressive training you organized for us. It has inspired
our staff to become better managers”
- Standard Chartered Bank
"Our executives have revitalized their way of thinking and their way of
behaving.. The benefits of this programme are tremendous, which must be
attributed to your dedicated coaching and programme materials."
- L.K. Machinery Company Limited.
"I confidently recommend Dew-Point to any organisation which is in need of
consultancy and training on Total Quality Management or Business
Organisation."
- W.L. Gore & Associates (Hong Kong) Ltd.
About Dew-Point
Our Clients
Sample List
3M
American Express
Apple Computers
Bank of China
Boots Ltd.
Caterpillar
Cathay Pacific
China Light & Power
Citibank
Coca-Cola Co.
D.H.L.
Holiday Inn
Hong Kong Jockey Club
Levis Strauss
Manulife Insurance
Panalpina
P&O Nedlloyd
Phillips
Shanghai Commercial Bank
Shangri-La Hotel
SmarTone
SmithKline Beecham
About Dew-Point
Our Location
Hong Kong Head Office:
Dew-Point International Ltd.
21/F Ritz Plaza, 122 Austin Road,
Tsimshatsui, Kowloon, HKSAR
Tel: 852- 27301151
Fax: 852- 27300164
Shenzhen Representative Office:
Dew-Point International (China) Ltd.
4311 Office Tower,
Di Wang Commercial Centre,
5002 Shen Nan Dong Rd, Shenzhen,
PRC 518008
Tel: 86-755- 25836036
Fax: 86-755- 25836044
About Dew-Point
Our Location
Training Facilities Our facilities can be used for your training programme, subject to
haavailability.
Our facilities Dew-Point’s training facilities, located in Hong Kong &
haShenzhen, include:
A 450 sq. ft classroom
A 100 sq. ft breakout/discussion room
A 300 sq. ft rooftop terrace area
All necessary training equipment:
VHS & Digital Video Cameras
Video Players & TV Monitors
Screens, Overhead & LCD Projectors
Whiteboards & Flipcharts
What we do
In-House Training
Consulting
Public Courses
Products
What we do
In-House Customised Training
Our Approach to Training:
What we do
In-House Customised Training
We use a consultative approach for each
training engagement.
We begin with the objectives and
requirements for the training
We balance participants’ learning needs by
using a variety of adult learning techniques
and fast-paced, flexible facilitation skills.
Our end goal with all training is to enable
improved processes and higher levels of
performance.
What we do
In-House Training
Communication & Influencing
Customer Service
Productivity Improvement
continued
We provide In-House customised training in 8 areas of
professional development:
Teamwork & Managing Change
What we do
In-House Training
Leadership & Management
Sales & Marketing
Professional Skills
Continuous Improvement
What we do
In-House Training
Customised Programmes List
Teamwork & Managing Change
Building Team Effectiveness
Team Leadership
Change Management
Driving Change
Customer Service
Quality Customer Service Skills
Developing High EQ For Achieving Service
Excellence
Telephone Communication & Customer Relations
Handling Complaints & Difficult Customers
Service Leadership
Productivity Improvement
Creative Problem Solving & Decision Making
Effective Time Management
Enhancing Personal Effectiveness
Project Management Skills
Stress & EQ Management Seminar
The Accuracy Programme
Communication & Influencing
Assertiveness Training
Communication & Interpersonal Skills
Positive Influence Skills
Effective Negotiation Skills
Deliver Winning Presentations
Effective Business Writing Techniques
Proposal & Report Writing
Oral & Written Business English
DISC Training
MBTI Training
Enneagram for Team Effectiveness
Projecting a Professional Presence
Managing Generation Y
Mastering Networking Skills
What we do
In-House Training
Customised Programmes List
Continuous Improvement
Process Improvement
Total Quality Management
Business Process Re-engineering
Balanced Scorecard
Lean Management
Six sigma
Statistical Process Analysis
Team Facilitation Skills
Sales & Marketing
Effective Selling Skills
Effective Sales Negotiation Skills
Key Account Management
Telemarketing Skills
Customer Relationship Management
The Marketing Strategy Seminar
Dealing With The Media Effectively
Leadership & Management
The Advanced Management Programme
Leadership Skills
Supervisory Management Seminar
Improving Managerial Effectiveness
Strategic Planning
Recruitment & Selection Interview Techniques
Performance Management & Appraisals
Effective Coaching Skills
Facilitated Mentoring
Effective Facilitation Skills
Train-The-Trainer
Strategic Thinking
Professional Skills
Contract Law
Finance for Non-Finance Executives Series:
a) Reading and Analyzing Financial Reports
b) Planning and Controlling Costs, Profit and Cash Flow
c) Effective Internal Financial Control for Risk
Management
What we do
Consulting
Our Consulting Process
What we do
Consulting
We work with you to improve the performance of your
people and processes e.g. productivity, cost, quality,
and customer satisfaction.
We define how the people and processes
work today and how they should work
to achieve your business objectives
and secure significant gains.
What we do
ConsultingPeople
Administrative Work Measurement
Attitude and Opinion Surveys
Building Empowered Teams
Communicating with Employees
Compensation Planning
Competency Development
Corporate Culture
Cross-Cultural Diversity Analysis
Employee Benefits
Employee Engagement/Involvement
Employee Selection & Assessment
Establishing a Coaching Culture
Executive Compensation
Executive Development
Facilitated Mentoring Processes
Human Resource Planning
Human Resources Consulting
Job Evaluation and Rating Systems
Management Audits
Management Development
Office Management
Organization Development
Organizational Climate Surveys
Organizational Effectiveness
Performance Management Systems
Sales Management and Training
Skill Assessments
Succession Planning
Talent Development
Telemarketing
Time Utilization Studies
Wage and Salary Administration
Work Measurement
Work Standards Development
Strategy & Operations
Business Process Reengineering
Competitive Analysis
Corporate Policies and Objectives
Critical Success Factor Determination
Customer Service Systems
Facilities and Capabilities Studies
Feasibility Studies
General Business Surveys
Industrial Marketing
Industrial Sales Management
Internal/External Benchmarking
Inventory Control and Management
JIT Inventory Systems
Long-range Strategic Planning
Market Research
Marketing Planning and Strategy
New Product/Services Development
Order Processing and Fulfilment
Organization Planning and Structure
Organization Quality Audits
Organizational Restructuring
Participative Process Consulting
Planning/Strategy Meetings
Productivity Improvement Analysis
Project Management
Quality Assurance
Resource Management Systems
Sales Forecasting
Short Interval Scheduling
Total Quality Management
Warehouse Planning/Utilization
Waste Reduction
What we do
Public Courses
Widely recognised, signature public
training courses, and a great range of
topics.
Our Public Courses are ideal for smaller
numbers.
Our clients have utilised our public
courses in their annual training inventory.
We have catered to “on-demand” courses
to fit our clients' training schedules.
Our topics offered are adapted and
adjusted keeping up with management
trends, while retaining our signature
programmes.
What we do
Public Courses
A sample of our public courses:
Positive Influence Skills
Team Leadership
Deliver Winning Presentations
Effective Time Management
Assertiveness Training
Effective Business Writing Techniques
Effective Coaching Skills
Leadership Skills
Train-the-Trainer
Effective Selling Skills
Enhancing Personal Effectiveness
Key Account Management
Managing Generation Y
What we do
Products
We are licensed distributors and representatives of
training and development products from around the world.
Many of the products we use ourselves or we integrate
into the in-house training and consulting programmes we
develop.
Products we offer include:
Assessment tools
Videos
Off-the-shelf training materials
What we do
Products
A sample of products and assessment tools we provide:
Skillogy PERFORM
MTa Team KIT
DiSC Classic 2.0
Checkpoint 360°
Creating a High Performance Workplace
Feedback Solutions Series
Leading Empowered Teams for Service Quality
Teamwork Essentials Series
The Improving Performance Series
Sales Performance Indicator
Management Skills Indicator