df2ufl 2012: reporting & dashboards with formula success tools
DESCRIPTION
DF2UFL 2012Afternoon Session: Reporting & Dashboards with Formula Success ToolsPresented by: Guest Speaker, Salesforce.com MVP Steve MolisTRANSCRIPT
Reporting & Dashboards with Formula Success Tools
Becoming a Formula Ninja
Salesforce.com MVP Steve Molis
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Reporting & Dashboard
Formulas
Using $User.Id to create dynamic List Views, Reports and
Dashboards
Creating an Opportunity Status Field for “Quick & Easy”
Reports, Dashboards, and List Views.
Using Record Types to create custom Sales vs. Quota Reports
and Dashboards
Created by Current User
Using $User.Id to create dynamic List Views, Reports and
Dashboards
Create an Opportunity Status Field for “Quick & Easy” Reports,
Dashboards, and List Views.
Use Record Types to create custom Sales vs. Quota Reports
and Dashboards
Adding image formulas to your tired old Reports and List Views
Created by Current User
Business Requirement
• Dynamically show in a list view, all activities that were created by the user logged in, not just activities that were owned by them
• Users can easily see activities that are owned by them with the ‘My Activities’ list view
Solution
• Evaluate the CreatedById field and compare it to the current User.Id to return a simple True/False result.
Fields Referenced
• CreatedById
• $User.Id
Function Used
• IF(logical_test, value_if_true, value_if_false)
Created by Current User
Business Requirement
• Dynamically show in a list view, all activities that were created by the user logged in, not just activities that were owned by them
• Users can easily see activities that are owned by them with the ‘My Activities’ list view
Solution
• Evaluate the CreatedBy User.Id field and compare it to the current User.Id to return a simple True/False result.
Fields Referenced
• CreatedById
• $User.Id
Function Used
• IF(logical_test, value_if_true, value_if_false)
Created by Current User
Create a custom field
Field Name: CreatedBy$User
Datatype: Formula
Return Type: Number, 0 decimals
Open the Advanced Formula Tab
Formula: IF(CreatedById = $User.Id , 1, 0)
* When in doubt use the “Insert Field” and “Insert Operator” buttons
(they are your friends!)
Created by Current User
Created by Current User
Step 2: Create the Dynamic Report or List View
Created by Current User
Step 2: Create the Dynamic Report or List View
Created by Current User
Step 2: Create the Dynamic Report or List View
Created by Current User
Also available in LastModifiedBy!
Created by Current User
Also available in LastModifiedBy!
Opportunity Status
Business Requirement
• Summarize multiple opportunity stages across Sales Processes and
Record Types for Sales Pipeline Reports and Dashboards
• Solution
• Bypass the Opportunity.Stage field and evaluate the standard IsClosed
and IsWon boolean fields to return a single text value.
Fields Referenced
• IsClosed
• IsWon
• Function Used
• IF(logical_test, value_if_true, value_if_false)
Opportunity Status
Create a custom field
Field Name: Status
Datatype: Formula
Return Type: TEXT
Open the Advanced Formula Tab
Formula:
IF(IsWon , "Won",
IF(NOT(IsClosed), "Open",
"Lost"))
Opportunity Status
Opportunity Status
Quota Opportunities
Business Requirement
• Assign Sales Goals to users by Account, Product, and Time Frame.
Compare Sales vs. Goal using existing Pipeline Reports and Dashboards
• Solution
• Leverage the standard Opportunity object and create a custom
Opportunity Record Types, Pages Layouts, and Sales Processes for
Sales and Quota.
Object Referenced
• Opportunity
Functions used
• Opportunity Record Type
• Opportunity Sales Process
• Opportunity Page Layouts
Quota Opportunities
Create custom Opportunity Record Types (Sales and Quota)
Create custom Opportunity Stage picklist values for Quota Record
Type
Create custom Sales Process for Quota Opportunities
Create custom Opportunity Page Layouts for Sales and Quotas
Update existing Opportunity Pipeline Reports and Dashboards to
include/exclude Quota Opportunities as needed
Quota Opportunities
Quota Opportunities
Follow me!
Twitter: @SteveMoForce
http://success.salesforce.com/answers
SteveMo
http://www.salesforce.com/dreamforce
@Steve Molis
Thank YOU!