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    DFT for OperatorsDFT for OperatorsBox Build ExampleBox Build Example

    SJOP1

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    Demand FlowDemand Flow

    TechnologyTechnology

    Basic PrinciplesBasic Principles

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    Training the Operator to work

    w ith DFT

    This workbook has been written to help the operator understand theroduction strategy that Flextronics uses to m anufacture products. A

    current or new operator or production lead, may have questions about the

    way lines are set up and what the need for having the TQ C sheets, Kanbans

    and color coded areas are. The goal of this training section is to answer all of

    these question and hopefully, any that m ay come up as they work through

    it.

    he following paragraphs establish Flextronics needs to embark on efficientmanufacturing methods, and provide a brief description of the currently used

    Demand Flow Technology. Throughout this chapter, the intent is to maintain an

    interactive approach to the operators training. In a step by step format, the operator is

    explained the DFT basic concepts first, and then tested with questions and situations that

    will help him understand what was explained. In an effort to create more familiarity and

    personalize the documents in this chapter, the word we will be used to signify

    Flextronics, and you will refer to the operator.

    Flext ronics and DFT

    As you may already know, Flextronics is a manufacturing contractor. This means that

    Flextronics does not design or build its own products. In fact Flextronics has no

    products at all. The company business is to manufacture products for other companies.

    If a company like IBM has an old or new product but does not want to build it, it

    comes to Flextronics. We (Flextronics) buy all the materials, build the product and

    deliver it to IBM or to whomever they choose.

    Since all we do is manufacture for someone else, it is very important that we do

    it well. Customers (other companies) will only work with us if we can produce theirproducts with the best quality possible, on time and at low cost. For this reason,

    Flextronics engineering continuously looks for ways to meet these customer demands,

    and still remain profitable. To make sure that we succeed in producing with quality,

    speed and low cost, we have chosen to use DFT for our manufacturing activities.

    1

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    What is DFT?What is DFT?What is DFT?What is DFT?

    DFT stands for Demand Flow Technology. The Demand part means that

    when a customer needs to have more of their product, we start building. We

    do not want to build product so that it stays some place until needed. Wewant to build only when it is needed. The Flow Technology part simply

    means that we will assemble and test product in little pieces at a time. One

    piece will be used to build the next one. The chain will continue until the

    whole product has been put together.

    Why DFT?Why DFT?Why DFT?Why DFT?

    Many companies still use what is called batch production. This means thatquantities of the different parts that make up a product will be scheduled to

    be assembled and stored for later use. When there is a need for sub-assemblies,

    to complete the product, they are obtained from stock. In DFT, all

    subassemblies are completed and routed to the final assembly in a continuous

    manner. There are no schedules for build and accumulation of sub-assemblies

    ahead of the product build schedule.

    The following pages take through an interactive learning session which will

    clarify the batch and flow manufacturing methods. This session will also

    explain the need, type and content of the tools used in DFT.

    2

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    We just go t a new cus tom er !

    and he w ants us to bu i ld 112 com puter c hassis a day

    Let's look at the major internal chassis parts

    Chassis Power Supply

    Wire Set

    Speaker

    Working 7 hours a day we could...

    2x7x4=56

    Build 56

    Power Supplies a

    day w/ 4 people

    4x7x2=56

    Build 56

    Wire Sets a

    day w/ 2 people

    Takes 30min or 2/hr

    Takes 15 min or 4/ hr

    4x7x4=112

    Build 112

    Chassis a dayw/ 4 people

    Takes 15 min or 4/hr

    Pack

    Looks OK?

    Build Power Supplies &

    Wire Sets 2 days ahead !

    How do w e bui ld 112 Chass is a day ?

    Stock

    Good new s

    3

    The Chassis can be of 5 different colors,

    but the internal parts are always the same

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    Build Power Supplies

    Build Wire Sets

    Build Chassis Pack

    Warning Label

    Pem Nuts

    The first few days of production were going well

    until Final Assembly found some Power Suppliesthat could not be mounted to the chassis. These

    Power Supplies were missing Pem Nuts. Operatorsalso found a few Power Supplies without the

    Warning Label.

    Where would we find more defective Power Supplies?How many could be defective?

    Who would have to help find the defective Power Supplies?

    What would happen to production?

    Whose fault is it?

    How would our customer feel?

    Stock

    Bad new s

    Using t he d iagram below ca n you t h ink o f :

    4

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    Build Chassis Pack

    Here we find a

    few more & they

    all have to be

    returned to stock

    Pack Out only inspects theoutside of the Chassis, so theywill have to open a few to make

    sure the Power Supplies have

    the Warning Labels

    Stock always has 112 ready

    for use. We'll have to check

    all of them to make sure

    they are OK. There could

    be up to 112 defectives,

    depending on how many

    operators caused the problem

    Stock

    Let 's see...

    What w ould happen to product ion?After checking all the power supplies in the stock room and the Final

    Chassis assembly, those found OK will be used to complete the assy.

    There may be quite a few bad ones, however, since the operator building

    them had been working for 2 days before the problem was found.

    Production has been affected by having to look for

    defective Power Supplies and because there is no

    longer enough materials to complete the order

    5

    Build Wire Sets

    Here we can only

    hope that all the

    Wire Sets are OK

    Build Power Supplies

    Here, we'll

    probably find

    some finished unitswith problems

    Defect ive un i ts c ou ld range f rom on ly those a l ready

    found to a l l 112 in s tock and a few w i th in the Pow er

    Supply and Final assem bly areas

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    Whose faul t is i t ?THE PROCESS!

    There is no real time quality checks built into the process for building

    any of the parts that go in the Chassis

    How w ou ld the cus t omer fee l?VERY UPSET!

    The customer might even decide to take his businesss somewhere else

    Could t h is problem ha ppen again?YES!

    This is one of the most common problems in batch manufacturing

    This w ould be an even b igger prob lem i f w e had to

    produce t housands of uni ts inst ead of hundreds

    How do w e change the process so t hat

    potent ia l defec t s have min imum ef fec t

    on product ion

    In this process, inspection happens once the assembly of the lot has beencompleted. Even if the inspectors were to find the defective units, therewould still be many to rework. No significant improvement can be made

    to this proces, as designed, to build in quality.

    6

    More answ ers

    STOP

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    Now that we have seen the advantages of manufacturing with DFT, let'slook at the tools required to develop a good DFT process.

    The TQC Met hod Sheet is the first tool. This document is an instructionsheet that explains visually the work activity details within a station. Thegoals of the TQC method sheet are to:

    Provide continuous referenence during and after training

    Describe and show the parts to be usedShow how to assemble the partsPoint to what parts or work should be inspected and how

    DFT Too ls

    TQC OPERATIONAL METHOD SHEET

    ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR

    2 of 2

    PAGESEQUENCE#

    ST 3 Power Supply Top Cover Assy 25-32 A RR

    WORK CONTENT

    Item# Part No Description Qty

    1. 36-298 Top Cover 1

    2. 36-228 Screws 9

    3. 36-268 Warning Label 1

    4. 36-200 Jumpers TBD

    TQC

    1. Insure that all mounting holes have a

    Pem Nut2. Insure that PCB is secured properly

    VERIFY

    1. Verify that jumper setting follows

    TABLE 1

    2. Inspect Top Cover for cosmetic

    defects

    A

    B

    C

    D

    Product Jumper

    Model Setting

    1

    4

    TABLE 1

    3

    2

    1

    2

    1

    2

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    TQC OPERATIONAL METHOD SHEET

    ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR2 of 2PAGESEQUENCE#

    ST 3 Power Supply Top Cover Assy 25-32 A RR

    WORK CONTENT

    Item# Part No Description Qty

    1. 36-298 Top Cover 1

    2. 36-228 Screws 9

    3. 36-268 Warning Label 1

    4. 36-200 Jumpers TBD

    TQC

    1. Insure that all mounting holes have a

    Pem Nut

    2. Insure that PCB is secured properly

    VERIFY

    1. Verify that Jumper setting follows

    TABLE 1

    2. Inspect top cover for cosmetic

    defects

    A

    B

    C

    D

    Product Jumper

    Model Setting

    1

    1

    TABLE 1

    3

    2

    TQC Met hod Sheet e lem ent s

    There must be a 1 of 2 page

    describing other required work

    The numbers matching theones in the work content area

    point to all the parts to be used

    in this assembly. Parts are

    described and shown their

    location within the assembly

    These items insure that the previous

    operator performed his Verify steps.

    Station number for this

    operation or Assy P/N

    this operation belongs to

    4

    1

    2

    These items require special attention;

    extensive rework may happen if not

    observed. They also help to verify the

    correct assembly of parts that could

    be installed in more than one way.

    This area is a reference of how to

    assemble the product once proper

    training has been completed.

    2

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    There are 4 problems w i th t h is TQC met hod sheet .

    Can you f ind t hem?

    TQC OPERATIONAL METHOD SHEET

    ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR

    2 of 2

    PAGESEQUENCE#

    ST 3 Power Supply Top Cover Assy 25-32 A RR

    WORK CONTENT

    Item# Part No Description Qty

    1. 36-298 Top Cover 1

    2. 36-298 Screws 9

    3. 36-268 Warning Label 1

    4. 36-200 Jumpers TBD

    TQC

    1. Insure that all mounting holes have aPem Nut

    2. Insure that PCB is secured properly

    VERIFY

    1. Verify that jumper setting follows

    TABLE 1

    2. Inspect Top Cover for cosmetic

    defects

    A

    B

    C

    D

    Product JumperModel Setting

    2

    TABLE 1

    3

    2

    1

    Let 's Review and prac t ic e

    1-Items1and2,intheworkcontentarea,havethesamepartnumber.Everypartusedinaproductneedstohaveitsownpartnumber

    2-Parts4and2withintheyellowsquaresseemtobereversed.Part4ispointingtoascrewwhilepart2showsthejumpers

    3-TQCandverifypointsnumber1,withintheassemblydesriptionarea,seemtobereversed.Verify1askstoverifythejumpersetting

    butpointstoapemnut.

    4-Part3,withintheassemblydescriptionarea,pointstoalabelthatisnotshown

    A TQC met hod Sheet has t o mak e sense

    t o you to be useful

    4

    1

    1

    2

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    1- Items 1 and 2, in the work content area, have the same part

    number. Every part used in a product needs to have its own

    part number

    2- Parts 4 and 2 within the yellow squares seem to be reversed.

    Part 4 is pointing to a screw while part 2 shows the jumpers

    3- TQC and verify points number 1, within the assembly

    desription area, seem to be reversed.

    Verify 1 asks to verify the jumper setting but pointsto a pem nut.

    4- Part 3, within the assembly description area,

    oints to a label that is not shown

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    DFT

    Basics

    Training

    You are now o f f ic ia l l y t ra ined in

    basic c oncep ts o f m anu fac t u r ing w i t h DFT

    Improvement means c hange

    Flextronics will continue to improve its manufacturing processesThis means that current tools and process designs may change andnew ones will be developed

    Remember. . .