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DFT for OperatorsDFT for OperatorsBox Build ExampleBox Build Example
SJOP1
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Demand FlowDemand Flow
TechnologyTechnology
Basic PrinciplesBasic Principles
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Training the Operator to work
w ith DFT
This workbook has been written to help the operator understand theroduction strategy that Flextronics uses to m anufacture products. A
current or new operator or production lead, may have questions about the
way lines are set up and what the need for having the TQ C sheets, Kanbans
and color coded areas are. The goal of this training section is to answer all of
these question and hopefully, any that m ay come up as they work through
it.
he following paragraphs establish Flextronics needs to embark on efficientmanufacturing methods, and provide a brief description of the currently used
Demand Flow Technology. Throughout this chapter, the intent is to maintain an
interactive approach to the operators training. In a step by step format, the operator is
explained the DFT basic concepts first, and then tested with questions and situations that
will help him understand what was explained. In an effort to create more familiarity and
personalize the documents in this chapter, the word we will be used to signify
Flextronics, and you will refer to the operator.
Flext ronics and DFT
As you may already know, Flextronics is a manufacturing contractor. This means that
Flextronics does not design or build its own products. In fact Flextronics has no
products at all. The company business is to manufacture products for other companies.
If a company like IBM has an old or new product but does not want to build it, it
comes to Flextronics. We (Flextronics) buy all the materials, build the product and
deliver it to IBM or to whomever they choose.
Since all we do is manufacture for someone else, it is very important that we do
it well. Customers (other companies) will only work with us if we can produce theirproducts with the best quality possible, on time and at low cost. For this reason,
Flextronics engineering continuously looks for ways to meet these customer demands,
and still remain profitable. To make sure that we succeed in producing with quality,
speed and low cost, we have chosen to use DFT for our manufacturing activities.
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What is DFT?What is DFT?What is DFT?What is DFT?
DFT stands for Demand Flow Technology. The Demand part means that
when a customer needs to have more of their product, we start building. We
do not want to build product so that it stays some place until needed. Wewant to build only when it is needed. The Flow Technology part simply
means that we will assemble and test product in little pieces at a time. One
piece will be used to build the next one. The chain will continue until the
whole product has been put together.
Why DFT?Why DFT?Why DFT?Why DFT?
Many companies still use what is called batch production. This means thatquantities of the different parts that make up a product will be scheduled to
be assembled and stored for later use. When there is a need for sub-assemblies,
to complete the product, they are obtained from stock. In DFT, all
subassemblies are completed and routed to the final assembly in a continuous
manner. There are no schedules for build and accumulation of sub-assemblies
ahead of the product build schedule.
The following pages take through an interactive learning session which will
clarify the batch and flow manufacturing methods. This session will also
explain the need, type and content of the tools used in DFT.
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We just go t a new cus tom er !
and he w ants us to bu i ld 112 com puter c hassis a day
Let's look at the major internal chassis parts
Chassis Power Supply
Wire Set
Speaker
Working 7 hours a day we could...
2x7x4=56
Build 56
Power Supplies a
day w/ 4 people
4x7x2=56
Build 56
Wire Sets a
day w/ 2 people
Takes 30min or 2/hr
Takes 15 min or 4/ hr
4x7x4=112
Build 112
Chassis a dayw/ 4 people
Takes 15 min or 4/hr
Pack
Looks OK?
Build Power Supplies &
Wire Sets 2 days ahead !
How do w e bui ld 112 Chass is a day ?
Stock
Good new s
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The Chassis can be of 5 different colors,
but the internal parts are always the same
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Build Power Supplies
Build Wire Sets
Build Chassis Pack
Warning Label
Pem Nuts
The first few days of production were going well
until Final Assembly found some Power Suppliesthat could not be mounted to the chassis. These
Power Supplies were missing Pem Nuts. Operatorsalso found a few Power Supplies without the
Warning Label.
Where would we find more defective Power Supplies?How many could be defective?
Who would have to help find the defective Power Supplies?
What would happen to production?
Whose fault is it?
How would our customer feel?
Stock
Bad new s
Using t he d iagram below ca n you t h ink o f :
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Build Chassis Pack
Here we find a
few more & they
all have to be
returned to stock
Pack Out only inspects theoutside of the Chassis, so theywill have to open a few to make
sure the Power Supplies have
the Warning Labels
Stock always has 112 ready
for use. We'll have to check
all of them to make sure
they are OK. There could
be up to 112 defectives,
depending on how many
operators caused the problem
Stock
Let 's see...
What w ould happen to product ion?After checking all the power supplies in the stock room and the Final
Chassis assembly, those found OK will be used to complete the assy.
There may be quite a few bad ones, however, since the operator building
them had been working for 2 days before the problem was found.
Production has been affected by having to look for
defective Power Supplies and because there is no
longer enough materials to complete the order
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Build Wire Sets
Here we can only
hope that all the
Wire Sets are OK
Build Power Supplies
Here, we'll
probably find
some finished unitswith problems
Defect ive un i ts c ou ld range f rom on ly those a l ready
found to a l l 112 in s tock and a few w i th in the Pow er
Supply and Final assem bly areas
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Whose faul t is i t ?THE PROCESS!
There is no real time quality checks built into the process for building
any of the parts that go in the Chassis
How w ou ld the cus t omer fee l?VERY UPSET!
The customer might even decide to take his businesss somewhere else
Could t h is problem ha ppen again?YES!
This is one of the most common problems in batch manufacturing
This w ould be an even b igger prob lem i f w e had to
produce t housands of uni ts inst ead of hundreds
How do w e change the process so t hat
potent ia l defec t s have min imum ef fec t
on product ion
In this process, inspection happens once the assembly of the lot has beencompleted. Even if the inspectors were to find the defective units, therewould still be many to rework. No significant improvement can be made
to this proces, as designed, to build in quality.
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More answ ers
STOP
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Now that we have seen the advantages of manufacturing with DFT, let'slook at the tools required to develop a good DFT process.
The TQC Met hod Sheet is the first tool. This document is an instructionsheet that explains visually the work activity details within a station. Thegoals of the TQC method sheet are to:
Provide continuous referenence during and after training
Describe and show the parts to be usedShow how to assemble the partsPoint to what parts or work should be inspected and how
DFT Too ls
TQC OPERATIONAL METHOD SHEET
ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR
2 of 2
PAGESEQUENCE#
ST 3 Power Supply Top Cover Assy 25-32 A RR
WORK CONTENT
Item# Part No Description Qty
1. 36-298 Top Cover 1
2. 36-228 Screws 9
3. 36-268 Warning Label 1
4. 36-200 Jumpers TBD
TQC
1. Insure that all mounting holes have a
Pem Nut2. Insure that PCB is secured properly
VERIFY
1. Verify that jumper setting follows
TABLE 1
2. Inspect Top Cover for cosmetic
defects
A
B
C
D
Product Jumper
Model Setting
1
4
TABLE 1
3
2
1
2
1
2
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TQC OPERATIONAL METHOD SHEET
ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR2 of 2PAGESEQUENCE#
ST 3 Power Supply Top Cover Assy 25-32 A RR
WORK CONTENT
Item# Part No Description Qty
1. 36-298 Top Cover 1
2. 36-228 Screws 9
3. 36-268 Warning Label 1
4. 36-200 Jumpers TBD
TQC
1. Insure that all mounting holes have a
Pem Nut
2. Insure that PCB is secured properly
VERIFY
1. Verify that Jumper setting follows
TABLE 1
2. Inspect top cover for cosmetic
defects
A
B
C
D
Product Jumper
Model Setting
1
1
TABLE 1
3
2
TQC Met hod Sheet e lem ent s
There must be a 1 of 2 page
describing other required work
The numbers matching theones in the work content area
point to all the parts to be used
in this assembly. Parts are
described and shown their
location within the assembly
These items insure that the previous
operator performed his Verify steps.
Station number for this
operation or Assy P/N
this operation belongs to
4
1
2
These items require special attention;
extensive rework may happen if not
observed. They also help to verify the
correct assembly of parts that could
be installed in more than one way.
This area is a reference of how to
assemble the product once proper
training has been completed.
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There are 4 problems w i th t h is TQC met hod sheet .
Can you f ind t hem?
TQC OPERATIONAL METHOD SHEET
ASSEMBLY P/N PROCESS I.D. DOC. REV. ORIGINATOR
2 of 2
PAGESEQUENCE#
ST 3 Power Supply Top Cover Assy 25-32 A RR
WORK CONTENT
Item# Part No Description Qty
1. 36-298 Top Cover 1
2. 36-298 Screws 9
3. 36-268 Warning Label 1
4. 36-200 Jumpers TBD
TQC
1. Insure that all mounting holes have aPem Nut
2. Insure that PCB is secured properly
VERIFY
1. Verify that jumper setting follows
TABLE 1
2. Inspect Top Cover for cosmetic
defects
A
B
C
D
Product JumperModel Setting
2
TABLE 1
3
2
1
Let 's Review and prac t ic e
1-Items1and2,intheworkcontentarea,havethesamepartnumber.Everypartusedinaproductneedstohaveitsownpartnumber
2-Parts4and2withintheyellowsquaresseemtobereversed.Part4ispointingtoascrewwhilepart2showsthejumpers
3-TQCandverifypointsnumber1,withintheassemblydesriptionarea,seemtobereversed.Verify1askstoverifythejumpersetting
butpointstoapemnut.
4-Part3,withintheassemblydescriptionarea,pointstoalabelthatisnotshown
A TQC met hod Sheet has t o mak e sense
t o you to be useful
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1
1
2
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1- Items 1 and 2, in the work content area, have the same part
number. Every part used in a product needs to have its own
part number
2- Parts 4 and 2 within the yellow squares seem to be reversed.
Part 4 is pointing to a screw while part 2 shows the jumpers
3- TQC and verify points number 1, within the assembly
desription area, seem to be reversed.
Verify 1 asks to verify the jumper setting but pointsto a pem nut.
4- Part 3, within the assembly description area,
oints to a label that is not shown
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DFT
Basics
Training
You are now o f f ic ia l l y t ra ined in
basic c oncep ts o f m anu fac t u r ing w i t h DFT
Improvement means c hange
Flextronics will continue to improve its manufacturing processesThis means that current tools and process designs may change andnew ones will be developed
Remember. . .