dichtomatik e- catalog - part search · rubber od. dichtomatik e-catalog tutorial. product search...
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DICHTOMATIK E-CATALOG
DICHTOMATIK E-CATALOG TUTORIAL
Making ONLINE ordering EASY
DICHTOMATIK E-CATALOG TUTORIAL
Requesting an e-catalog account
● If you don’t have a user ID and password, simply request an account!
● The form will go through a quick review prior to being granted access.
DICHTOMATIK E-CATALOG TUTORIAL
DICHTOMATIK E-CATALOG TUTORIAL
Logging in
● The site remembers your user name if the “remember my login” box is checked
● For security reasons, it does not remember your password.
DICHTOMATIK E-CATALOG TUTORIAL
Product Search – Oil Seals
● Search by any combination of shaft, bore, width, lip style, case style, spring, material,and / or family
•Most popular materials are:•NBR•FKM (Viton®)•Polyacrylate•HNBR•Silicone•EPDM
DICHTOMATIK E-CATALOG TUTORIAL
Product Search – Oil Seals
● Sealing lip, spring, case filters
Dust Lip Single Lip Triple Lip Double Lip
Garter Spring No Spring
Metal OD, Reinforcing
Metal OD Rubber OD
DICHTOMATIK E-CATALOG TUTORIAL
Product Search – O-Rings
● AS568 Size filter
● Profile filter to search by shape and materialO-Ring
Q-Ring
Square
Back Up
DICHTOMATIK E-CATALOG TUTORIAL
Product Search – Part Number
● If you are familiar with Dichtomatik part numbers, enter part of the SKU or the entire SKUto search.
DICHTOMATIK E-CATALOG TUTORIAL
Product Search – Competitor part number
● Cross reference competitor parts for SKF / CR and Timken / National oil seals
Bulk
Boxed
DICHTOMATIK E-CATALOG TUTORIAL
Boxed Oil Seals
● Dichtomatik will provide Oil Seals in bulk (rolls of seals) or boxed individual packaged.
● We have the ability to provide any on-hand bulk seal into boxed packaging within 24hours of your order.
● Boxed part numbers end in “-BX”
DICHTOMATIK E-CATALOG TUTORIAL
Check inventory availability, pricing and add to your cart
Net Price
Order Quantity
Real-time Available Inventory
DICHTOMATIK E-CATALOG TUTORIAL
Order Product by adding items to your shopping cart
Choose Warehouse
Create Line Comments
Shipping Flexibility
DICHTOMATIK E-CATALOG TUTORIAL
Shopping Cart – Chose shipping method and when to ship
Enter any date in the future for when we should ship
your parts
Advantage to using E-Cat: Free ground freight with
orders over $100
DICHTOMATIK E-CATALOG TUTORIAL
Shopping Cart – confirm your order and click Finalize Order
DICHTOMATIK E-CATALOG TUTORIAL
Order confirmations are e-mailed moments after the order is placed
DICHTOMATIK E-CATALOG TUTORIAL
Find out about orders without picking up the phone
DICHTOMATIK E-CATALOG TUTORIAL
Instant packing list printing
Invoice Numbers readily available for easy billing
DICHTOMATIK E-CATALOG TUTORIAL
We are Service
● We continue to make improvements as needed to make your buying experience the bestin the industry
● We appreciate any feedback you may have regarding the use of the website
● Thank You for your business
Product Search / Ordering Assistance
Dichtomatik Customer Service
800.328.2840
Feedback and Suggestions
April Grams – Marketing Specialist