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TRANSCRIPT
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Shinsei Bank:Institutional Banking Group Evolution
Merrill Lynch Japan ConferenceSeptember 9, 2005
Differentiation Through Innovation
Thierry PortéPresident and CEO
Japan Investment Conference 2006January 20, 2006
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The following materials may contain statements that constitute forward-looking statements, plans for the future, management targets, etc. relating to the Company and its subsidiaries. These forward-looking statements are based on current assumptions of future events and trends, which may be incorrect. Actual results may differ materially from those in the statements as a result of various factors.
Unless otherwise noted, the financial data contained in these materials are presented under Japanese GAAP. The Company disclaims any obligation to update or to announce any revision to forward-looking statements to reflect future events or developments. Unless otherwise specified, all the financials are shown on a consolidated basis.
Information concerning financial institutions other than the Company and its subsidiaries are based on publicly available information.
These materials do not constitute an invitation or solicitation of an offer to subscribe for or purchase any securities and neither this document nor anything contained herein shall form the basis for any contract or commitment whatsoever.
Forward Looking Statement
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Differentiation Through Innovation
Agenda
1. A different kind of Japanese Bank
2. Institutional Banking
3. Consumer and Commercial Finance
4. Retail Banking
5. Conclusion
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More Global than the Local Banks More Local than the Global Banks
Shinsei is now uniquely positioned in Japan as a hybrid commercial and investment bank.
We have the relationships and lending capabilities of traditional Japanese banks AND a line of products on par with those of global banks in Japan.
Number of Customers
Varie
ty o
f Pro
duct
s
Mega Banks
Hybrid
Commodity
Small Large
Regional Banks
Foreign Banks
Old LTCB
Shinsei
Old LTCB
Going Forward…
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3 Pillar Strategy
Our strategy is based on 3 core customer-centric business lines supported by world-class infrastructure, risk management and corporate governance
Customers
InstitutionalBanking
Consumerand
CommercialFinance
RetailBanking
Consumer and Commercial FinanceBusiness scale increase via acquisitionsImplementation of Shinsei’s expertise and know-howSynergies with Institutional / Retail Banking businesses
Institutional BankingUnique hybrid commercial and investment banking modelValue-added solutions to targeted customersIntegrated teams of product specialists and relationship managers for quick and efficient delivery
Retail BankingAttractive and innovative value propositionStrong brand developmentHighly efficient bricks and clicks distribution model
Risk Management Corporate Governance Modern IT Platform
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Shinsei Solutions to Meet Customer Needs
InstitutionalBanking
Consumerand
CommercialFinance
RetailBanking
Assets Liabilities
Securitization
Investment Trust
Credit Trading
M&A Advisory
Forex, CP, Derivatives
Commitment Line
Private Equity
Property Finance
Loan Syndication
NRL, Project / Leveraged Finance
Loans, LeasingStructured Depo
Business Reorganization
Asset Management
Risk Management
Cost Effective Funding
Balance Sheet Improvement
Institutional Customers
Business Expansion, M&A
Institutional Customers
Higher Returns
Lower Costs
Ease of Use
Convenience
Pre-selected Range of Products
Individual Customers Individual Customers
Customer Needs Shinsei Solutions
PoweredOne Structured Depo
24x7 Free ATM Services
PowerSmart Flexible Housing Loan
Extended Banking Hours, Online Banking
Investment Trusts, Annuities
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Shinsei Corporate Governance
Highly transparent management and strong monitoring functionAdoption of company with committees board model from June 2004
Clear separation of business execution function from strategy development and monitoring function
17 Directors, including 13 outside directors
14 Statutory Executive Officers, including two directors
Three Committees (Nomination, Compensation, Audit) comprised of a majority of outside directorsEffective practice of internal audit
Report to both CEO and Audit Committee, independent of the audited business units
Received the Institute of Internal Auditors Japan (IIAJ) Chairman's Award in September 2005
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Equal opportunities employer
Seniority-system abolished
Specialized skills and experience promoted
Continuous learning culture
Active mid-career hiring
Unique blend of backgrounds and cultures
Unique Blend of TalentsShinsei staff as of December 2005
Shinsei Human Capital
Ex-LTCB: 50%
Mid-career: 40%
New Grads: 10%
Male vs Female: 53% vs 47%
Japanese vs non-Japanese: 94% vs 6%
% of female managers: 16%
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Low cost, standard off the shelf components
Leveraging the internet to move work to the lowest cost locationpossible
Collaborating with virtual teams in India, Singapore, Malaysia
Standard re-usable building blocks to ensure speedy and timely delivery
Totally paperless process
Control by machines to reduce friction in operations
Standard processes to improve productivity
Leverage technology to make process repeatable and scalable
Shinsei IT
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Shinsei International Strategy
I. Earnings Quality and DiversificationBroaden the Shinsei franchise
Generate opportunistic P&LII. Capital Deployment
Deploy a disciplined amount of Risk Capital, and diversify earnings stream
Monetize Country Risk capacity (unused resource)
III. Ongoing DevelopmentMaintain a continuing “window” on financial technology.
Build affiliations with “like-minded” institutions, for synergy, including for Japan opportunities.
Rationale
Investments
Advisory
Acquisitions
Partnerships
International OpportunitiesFilter / Trigger
Core CompetenciesJapanese Client and Market
Knowledge
Risk Assessment and Asset Valuation
Financial and Portfolio Investments
Business Transformation
Technology and Process Management
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Differentiation Through Innovation
Agenda
1. A different kind of Japanese Bank
2. Institutional Banking
3. Consumer and Commercial Finance
4. Retail Banking
5. Conclusion
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Relationships and Products
Corporates Financial Institutions
Real Estate Public Sector
Universe of Relationships
Credit Trading
Non-recourse Lending
Securitization
Asset Management
Wealth Management
Capital Markets Distribution
Loan Syndication
New Securitization Asset Classes
Stab
le B
ase
Gro
wth
Are
as
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Key
Priority
Corporate
Account Segmentation Strategy
Custom tailored, per client perspective
Short list of core clients
Industry and needs focused organization developing the rest of the business
Principles of the New OrganizationPreviously
• No differentiation in terms of time spent on customers by RMs
Industry Segmentation Only
Industry 1
Industry 2
Industry 3
Industry 4
Industry 5
Industry 6
# of Customers
Previously• 4,000+ customers
covered by 200 RMs
Currently• 2,000 customers
covered by 164 RMs
(Spend 90% of Time Here)
and the remaining 2,000 + customers are covered, but not as closely(Spend 10% of Time Here)
Segment the customer base and ensure that each relationship receives the appropriate level of service and time
Relationships – Corporates
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Relationships – Real Estate Finance
Coverage
Real Estate
Hotel
Customer Needs Shinsei Solutions
Construction
Corporate LoanStable and flexible funding
Improve Balance Sheet
Expand Business Domain
Syndicated Loan
NRL AMD & Wealth Management
DerivativesREIT Finance
M&A
Securitization (CMBS/RMBS)
Credit Product Team
Structured Product Team
Oth
er P
rodu
ct U
nit
Real Estate Finance Division integrated with the real estate, construction, and hotel-related Corporate Banking Business Divisions, to form comprehensive Real Estate Finance Sub-Group (REFS).
We can now increase product penetration into existing accounts and increase new accounts through development of innovative schemes (e.g. nursing home finance, apartment loan financing, MBS, etc.)
Unique needs of this sector require a completely integrated coverage approach
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AffiliatedCorporations
Municipalities
Constant raising of cheap funds
Diversify fund-raising sources
Efficient balance sheet
Government Agencies
Bilateral Loans
Syndicated Loans
Non-Recourse Loans
Bond Issuance
Securitization
PFI
Ultra-long term Funds
Created Public Sector Finance Sub-Group (PSF) in May 2005PSF oversees, and centrally coordinates, the activities of all Public Sector RMs, both in the Headquarters and in the various branches
Relationships – Public Sector Finance
Current Solutions
Growth Areas
Over the next 10 years we will see more innovation in this sector than anywhere else in Japan. We have a great brand and are positioning to capitalize on it.
Customer Segments Customer Needs Shinsei Solutions
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Market Background
Funding NeedsNeeded to Reconstruct the aging hospital facilityNeeded to Change the equipment for new bed standard
Improving the credibility of hospital accounting
Implement of Hospital accounting standardTendency to accept anexternal auditing
Changing the banking standard of hospital valuation
From only secured by real estate to the validity of the business planning
Healthcare Market
Nursing Care Corps
No. of Firms
Healthcare corps with nursing facilities
DentalClinics
Healthcare Corporations
Clinics
Hos
pita
ls
330
160
9000
92000
63000
Total 164,490
Total (¥T) 35
Limited Competition
Aozora BankAlliance with consulting firm Mediva
Tokyo Star Bank NRL to nursing care corp.
RBSWhole Business Securitization
OrixWide range of businesses but with small transaction sizes
City/Regional BanksBank Loans
Still a wide-open battlefield
Relationships – Health Care
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Shinsei Bank’s unique Asset Management business model
【What we do】
Carefully analyze the investment needs of a client to find the optimal solution for the clients’ risk/return requirements
STEP 1
Identify “best-in-class” portfolio managers among the global universe of managers to solve the investment problems of our client
STEP 2
Package the product in an investor-friendly format in compliance with legal/tax/regulatory requirements
STEP 3
【Advantages for Shinsei Bank】
By focusing on distribution, we…
1. Avoid cost of maintaining a portfolio management operation
2. Reduce operational risk
3. Reduce management complexity
4. Can fire poor managers and replace them with better ones
【What we don’t do】
Unlike most competitors, we do NOT manage client assets ourselves, because…
1. We do not believe that we, or any other asset management operation is able to generate superior performance in every asset class.
2. We do not have internal pressure to sell what we produce – so, there is no conflict of interest.
New Solutions: Asset Management
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InstitutionalBankingGroup
RetailBankingGroup
WealthManagement
JV
A JV between Institutional Banking Group (RBG) and Retail Banking Group (RBG) yields a number of synergies:
Customer focus: Can service the needs of company owners/founders as well as wealthy individuals
Full access to all of the bank’s products and clients
RM/Sales teams: Provides natural linkage between retail sales and corporate RMs
Infrastructure: Provides ability to leverage existing infrastructure (e.g. risk management, IT, compliance, securities and operations)
Physical Branch Network: Maximizes use of regional presence
Internet Capability: Leverages RBG’s internet services to serve JV customers and corporate customers
New Solutions: Wealth Management
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New Solutions:New Securitization Asset Classes
ABS Market will grow accompanied with WBS
We will continue to be the top player in the new market
Achievements
Established a presence in the market as one of the top players
Asset Class: RMBS, CMBS, CLO, Consumer Loan, Credit Cards, NPL Lease etc.
FY 2000 – 2004Total arrangement volume exceeded JPY 1.7 trillion(72 transactions)
New ActivitiesMarket is shifting from ‘traditional securitization’ to ‘new frontier’
Currently working on transactions: Whole Business Securitization (WBS)
• Hospitals• Pachinko Parlors• Nursing House• Broad Band Telecom
Financial Instrument repackage is aboost
New Securitization (WBS)
Traditional Securitization
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Institutional Banking:Strong Growth with Varied Revenue Mix
Revenue Breakdown by Products1HFY2004 vs 1HFY2005 JPY Bn
49.552.6
Non-recourse loans
Forex, Derivatives, Equity related
Credit Trading
Corporate Loans*2
Principal Investment
Other Capital Markets*1
Securitization
1.3 1.43.3 3.3
3.7 4.3
8.2 8.1
7.18.6
9.2 5.9
7.4 9.4
8.911.2
0
10
20
30
40
50
60
1HFY2004 1HFY2005
Note: Management accounting basis
Non-recourse Real Estate FinanceRevenue increase of 26.1% Balance up 14.4% to JPY 851.8 billion 80 new deals closed
Corporate LendingRevenue increase of 21.4% Loan balance grew 6.8% to over JPY 2.6 trillion
SecuritizationConcluded 10 new deals with JPY 235.6 billion total issuance
OtherForeign exchange, derivatives and equity related capital markets revenue increase of 28.3%
Highlights during 1HFY2005
*1: Significant portion of this income relates to business activities in Shinsei Securities and Shinsei Trust
*2: Includes balance sheet and specialty finance loans
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Differentiation Through Innovation
Agenda
1. A different kind of Japanese Bank
2. Institutional Banking
3. Consumer and Commercial Finance
4. Retail Banking
5. Conclusion
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ConsumerSolutions
Small & Medium Business Solutions
Sales Force Mgmt
Brand / PR
Underwriting
Risk Data Analytics
LT Migration To Flexible And Open
Architecture
People Development
Career Mobility
Platform Expansion
Major Alliances
Funding Expertise
Expense Control
Shinsei Delivers Value Through a Dedicated Team Aligned by Functional Expertise
Specialty Property Solutions
FINANCE RISKMARKETING IT/OPERS HR M&A
CONSUMER & COMMERCIAL FINANCE
(Shinsei Sales Finance)
(Shinki)(APLUS) (Showa Leasing)
(Shinsei Business Finance)(Life Housing Loan)
(Shinsei Property Finance)
We Do Not Operate As a Traditional “Affiliates Management Department”
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Revenues
Expenses
Tax
Income
Earnings Growth to Come from Execution on the “Basics”
Stabilize core revenue sourcesIn-depth profitability analysisOptimize product and channel mix
ST cost basicsLT infrastructure migrationST & LT dramatic COF improvementStabilize credit & ensure discipline
Fully utilize NOL position over near term
SG&A
Funding
Credit
Volume
Margin
Fees
Near-Term Earnings Growth From Lower Cost Business Model…Long Term Growth From Continuous Improvement From Front To Back
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Many Potential Synergies Within Consumer & Commercial Finance Business
Capital MarketsCross-Sell (credit card, personal loan, merchant introduction)IT
Consumer Auto LeaseConsumer/Commercial Vendor Programs
Property LendingJoint Market Research
Operational Synergies
SHINSEI BANKSHOWA LEASING
SHINSEI PROPERTY FINANCELIFE HOUSING LOAN
SHINKI
SHINSEI SALES FINANCETreasury / Capital MarketsCross-SellIT
Consumer Auto LeaseConsumer/Commercial Vendor Programs
Real Estate Leasing
Insurance Tie-up
Unsecured SME LendingCross-Sell / Bundled Solutions
APLUSSHINSEI SALES FINANCE
SHINKI
SHINSEI PROPERTY FINANCELIFE HOUSING LOAN
SHINSEI BANK
SHINSEI BUSINESSFINANCE
Many Potential Revenue & Operating Synergies Identified within CCF…Systematic Execution Only After Ensuring Realizable Gains & Customer Continuity
APLUS
Showa Leasing
Early identifiable gains from synergyTargeted work/cooperation begun
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Consumer and Commercial Finance:Significant Growth Contributor
Note: Management accounting basis
Contribution by Subsidiaries JPY Bn
APLUS
Showa Leasing
Other subsidiaries
3.3 5.0
12.1
40.4
0
10
20
30
40
50
60
0.3 1.76.7
19.2
1H FY2004 1H FY2005Revenue OBPRevenue OBP
Note: Management accounting basis
Highlights during 1HY2005
APLUS and Showa Leasing acquisitions have transformed CCF composition
APLUSAPLUS revenue of JPY 40.4 billion and OBP of JPY19.2 billion represented 70.1% and 69.1% of total CCF business revenue and OBP respectively
APLUS declared first dividend for 11 years
Showa LeasingShowa Leasing revenue of JPY 12.1 billion and OBP of 6.7 billion represented 21% and 24.1% of total CCF business revenue and OBP respectively
OtherGood performance at other CCF subsidiaries during the 1st half of FY2005
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Differentiation Through Innovation
Agenda
1. A different kind of Japanese Bank
2. Institutional Banking
3. Consumer and Commercial Finance
4. Retail Banking
5. Conclusion
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“Shinsei Style”
A set of values that defines Shinsei in customer terms
Accessible - Always available when I need it / [24 x 7]
Easy & convenient - Is easy to deal with - banking that ‘wows’
Responsive - Always understands / anticipates my needs
Delivers value - Offers the best solution for me
Overall theme: Empowerment(Customers manage and control their banking needs)
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Accessible – Extended Hours
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Accessible - Internet
Bringing the bank to your home—24 hours a day
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Easy & Convenient – No Waiting
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Responsive - Understands My Needs
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Delivers Value – The Best Solutions
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Customers Have Recognized the Difference
Ranked # 1 in Customer Satisfaction for two consecutive yearsin Nikkei’s Financial Institutions Survey
Ogaki Kyoritsu Bank6th
eBank5th
Japan Net Bank4th
Citibank3rd
Johnan Shinkin Bank2nd
1st
2004
Bank of TokyoMitsubishi6th
eBank5th
Japan Net Bank4th
Ogaki Kyoritsu Bank3rd
Sony Bank2nd
1st
2005
Nihon Keizai Shimbun Aug. 24, 2005Nihon Keizai Shimbun Oct. 5, 2004
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Customer Focus is Expressed Through the Brand Proposition “Color your life”
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“Color your life” Concept
SHAREInformation, dreams, worries, aspiration, future…with our colleagues, customers, families
CARERespond flexibly, speedily, hospitably, based on customers’ needs
“IDEA-FULL”Proposals that say, “Why didn’t someone think of this before?”
WAKUWAKUExhilarating at every contact
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Launching "Color your life"
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Brand Awareness is Amongst the Highest
In the 4 years since new retail banking business launch, brand awareness on Shinsei Bank has significantly increased as compared with the other competitors, and reached 96% in June 2005
0
10
20
30
40
50
60
70
80
90
100
Shinsei Bank Citibank Sony Bank BOTM
2001.11 2002.06 2003.06 2004.07 2005.06
Source: Asatsu-DK Survey
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“Bricks and Clicks”
Remote Distribution
Physical Distribution
PowerDirect
PowerCall
ATMs
BankSpotFinancial
Center
PlatinumCenter
Empowering the customer – they choose the channel
Transaction
Consultation
Revenue per transactionCost per transaction
For Shinsei – reach and efficiency
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Customer Acquisition
65% of our customers open accounts through remote channels
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
Q2/
2001
Q3/
2001
Q4/
2001
Q1/
2002
Q2/
2002
Q3/
2002
Q4/
2002
Q1/
2003
Q2/
2003
Q3/
2003
Q4/
2003
Q1/
2004
Q2/
2004
Q3/
2004
Q4/
2004
Q1/
2005
Q2/
2005
Remote SFC
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Solutions for Our Customers
“IDEA-FULL”
Proposals that say, “Why didn’t someone think of this before?”
Simple and easy to use
Customers transact on their own
Covers a wide range of risk and tenor preferences, a mix of currencies and instruments (e.g. deposits, mutual funds and annuities)
More complex products are available to sophisticated customers (e.g. hedge funds, structured products)
A strong sales process backs each offering
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“Our People Are the Difference”
Career Excitement Center
Winning the Talent War
“We hire customer focused people, and train the daylights out of them”
Shinsei Business School
April 2004
Sales Management
Management & Leadership
Sales Skills
Solutions
Branch Training
90 Player/trainers
Sales Skills daily
Innovative Fridays
Internal Communications
Shinsei Daily Celebration
Daily Sales Call
Daily “Why Shinsei?”
Color Your Life e-letter
Weekly Power Go
National Monthly & Qtr Sales
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Retail Banking:Continued Success
Stable and increasingly diversified revenuegrowth during 1HFY2005
Deposit related and forex related fees including structured deposit fees revenue decreased JPY1.5 billion to JPY 9.8 billion due mainly to favorable market conditions for structured products last yearNet fund transfer revenue increased 13.1% due to continued growth in retail deposits and better spreads on USD balancesLoan revenue increased significantly due to a 36.4% growth in loan balances to reach JPY 420.3 billion by period end.Fee revenue from mutual funds and variable annuities increased 16.6% to JPY 3.2 billionOver 247,000 new retail customer accounts were acquired during the first half of the year, 65% through remote channelsRetail accounts exceeded 1.5 million
Net Funds Transfer Revenue (1)
Deposit Related and Forex Fees
Note: Management accounting basis
Loans
21.521.2
(1) Related to customer deposits and debentures
0.9 1.52.7 3.2
6.16.9
11.49.8
0
10
20
30
1HFY2004 1HFY2005
Asset Management
Revenue Breakdown by Products1HFY2004 vs 1HFY2005 JPY Bn
Deposit Related and Forex Fees
Net Funds Transfer Revenue (1)
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Differentiation through innovation
Agenda
1. A different kind of Japanese Bank
2. Institutional Banking
3. Consumer and Commercial Finance
4. Retail Banking
5. Conclusion
44
Financial Performance
72.8
130.5
34.3
63.8
0
50
100
150
200181.0
123.9
107.6
55.140.2
84.9
0
50
100
150
200
Revenue and OBP: Full Year JPY Bn Revenue and OBP: Half Year JPY Bn
Revenue Ordinary Business Profit (OBP)
FY2002 FY2003 FY2004
Revenue Ordinary Business Profit (OBP)
1HFY2004 1HFY2005
Shinsei’s strong financial performance validates the Bank’s unique and innovative business model
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A New Kind of Japanese Bank
We are already recognized and appreciatedas an alternative to the traditional Japanese Bank
Three pillar business strategy to develop diversified and growing quality earning streams
Differentiation by focusing entirely on customer needs
Leader in product and channel innovation
World class IT and risk management capability
Commitment to transparency and corporate governance
Commitment to building shareholder value
Growth through differentiation