digital accessibility: tips from the met app case study @ mcn 2015

Accessibility for Digital Products: Tips from the Met App Case Study

Sina Bahram President, Prime Access Consulting @SinaBahram

Liz Filardi Producer, The Met @LizFilardi

@sinabahram @lizfilardi Accessibility for Digital Products / Met App Case Study


TIP #1 Commit to specific accessibility features and functionality.


DO …Research and define objectives upfront. …Include specific features in your vendor contract. …Test accessibility features when approving the work.

DON’T …Let your developer make the decisions alone. …Be afraid to make accessibility a requirement. …Wait until the end to test all accessibility features.


TIP #2 Secure the resources to get the job done.


DO …Define scope and process before you start. …Factor in time to do skill building with your team. …Test with experienced usability testers.

DON’T …Wait until the usability testing to determine scope. …Pressure your developer to add accessibility at the end. …Test with any random person with disabilities.


The Met app launches.

SEP 2014

Version 1.1 is released with support for accessibility.

JAN 2015


TIP #3 Be an accessibility advocate in your organization and industry.


DO …Discuss the ROI of acquiring universal design skills. …Share goals and progress with stakeholders. …Challenge each other to do better next time!

DON’T …Describe accessibility as another pesky task. …Assume stakeholders wouldn’t understand or don’t need to know. …Get discouraged if you miss the mark.


“Establish common standards and guidelines for products and activities across the department … will include … Accessibility Guidelines.”

digital accessibility: tips from the met app case study @ mcn 2015

Design