digital adoption solutions - vitalyst...digital adoption solutions. at the heart of our solutions is...

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2018 U.S. Partner of the Year Microsoſt 365 Adopon Recognized as U.S. Adopon Partner of the Year for Microsoſt 365, Vitalyst is the leading global provider of digital adopon soluons. At the heart of our soluons is our PROPEL methodology. DIGITAL ADOPTION SOLUTIONS YOUR PARTNER IN CUSTOMER SUCCESS We fill a crical need, removing execuves’ concerns and other deployment blockers, while increasing adopon and usage of technology for a greater return on investment. Currently impacng 4M+ seats of Office 365, Enterprise Mobility and Security, Windows 10, and Dynamics Helped customers accelerate their deployment of Office 365, Windows 10 and EMS by 2x-5x Achieved 25-75% ASU and acvaon increases across mulple Office 365 services 3.5x Improved the Office 365 acve usage rates across mulple services by 3.5x compared to customers using an average Office 365 adopon soluon 28,000 average Microsoſt 365 acvaons per account, per client engagement 28K 4M+ VITALYST IMPACT BY THE NUMBERS > ONE COMMERCIAL PARTNER > FASTTRACK READY > TIER 1 SERVICE PROVIDER • Maximizes the impact on your business • A proven methodology, based on Prosci’s ADKAR Model, which drives customer outcomes • Stays with your company long aſter inial deployment (“Last Mile”) with connuous learning opons

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Page 1: DIGITAL ADOPTION SOLUTIONS - Vitalyst...digital adoption solutions. At the heart of our solutions is our PROPEL methodology. DIGITAL ADOPTION SOLUTIONS YOUR PARTNER IN CUSTOMER SUCCESS

2018 U.S. Partner of the YearMicrosoft 365 Adoption

Recognized as U.S. Adoption Partner of the Year for Microsoft 365, Vitalyst is the leading global provider of digital adoption solutions.

At the heart of our solutions is our PROPEL methodology.

DIGITAL ADOPTION SOLUTIONS

YOUR PARTNER IN CUSTOMER SUCCESS

We fill a critical need, removing executives’

concerns and other deployment blockers,

while increasing adoption and usage

of technology for a greater return on

investment.

Currently impacting 4M+ seats of Office 365, Enterprise Mobility and Security, Windows 10, and Dynamics

Helped customers accelerate their deployment of Office 365, Windows 10 and EMS by 2x-5x

Achieved 25-75% ASU and activation increases across multiple Office 365 services

3.5x

Improved the Office 365 active usage rates across multiple services by 3.5x compared to customers using an average Office 365 adoption solution

28,000 average Microsoft 365 activations per account, per client engagement28K

4M+

VITALYST IMPACT BY THE NUMBERS

> ONE COMMERCIAL PARTNER > FASTTRACK READY > TIER 1 SERVICE PROVIDER

• Maximizes the impact on your business

• A proven methodology, based on Prosci’s ADKAR Model, which drives customer outcomes

• Stays with your company long after initial deployment (“Last Mile”) with continuous learning options

Page 2: DIGITAL ADOPTION SOLUTIONS - Vitalyst...digital adoption solutions. At the heart of our solutions is our PROPEL methodology. DIGITAL ADOPTION SOLUTIONS YOUR PARTNER IN CUSTOMER SUCCESS

2018 U.S. Partner of the YearMicrosoft 365 Adoption

MODERN WORKPLACE Our Digital Adoption Solutions have helped customers accelerate deployment and adoption of key workloads within Microsoft 365 by 3x. Let us help drive active use of:

• Office 365

• Teams

• SharePoint

• Yammer

• Windows 10

• Enterprise Mobility + Security

BUSINESS APPLICATIONSOur Digital Adoption Solution for Dynamics has been developed to provide a custom solution to accelerate adoption and use for each customer’s unique implementation.

Dynamics 365 and On-Premise for:

• Sales

• Customer Service

• Finance and Operations

• Marketing

• And more

PROPEL Methodology Stages Modern Workplace Services Business Applications Services

DISCOVER > Change Enablement Workshops> Windows 10 Deployment Workshop

> Change Enablement Workshops> Business Outcome Discovery> Customization Mapping

PLAN> Change, Communications and

Training Strategy> Windows 10 Deployment Planning

> Custom Content Design> Change, Communications and

Training Strategy

ADOPT

> Execution of Change, Communications and Training Plans, Leveraging Data to Adapt as needed

> Provide Windows 10 technical training> Execute Windows 10 Deployment Plan

> Execution of Change, Communications and Training Plans*

> Instructional design courses created and leveraged to address the modifications of each customer’s unique set-up

*These services are designed to be flexible and can be customized based on customer requirements.

EMPOWER> End-user enablement through

reinforcement, software coaching and ongoing training

> End-user enablement through reinforcement, software coaching and continious learning

ADKAR-Copyright - Prosci Inc. All rights reserved. | www.prosci.com*

New Modern Workplace Service Packages Available for FY19

New Business Applications Service Packages Available for FY19

AD

KA

R

We can help accelerate deployment and adoption with additional service packages and Microsoft programs, including Fast Track Ready and Software Assurance Training Vouchers (SATVs).

Contact us at www.vitalyst.com/contact-us for more information.

Page 3: DIGITAL ADOPTION SOLUTIONS - Vitalyst...digital adoption solutions. At the heart of our solutions is our PROPEL methodology. DIGITAL ADOPTION SOLUTIONS YOUR PARTNER IN CUSTOMER SUCCESS

ACTIVE 365 MANAGED SERVICESActive 365 is a comprehensive, managed service for continuous learning, enabling clients to harness the power of continuous improvement and utilization of Microsoft technology. Help business users optimize use long after deployment, and maximize the value of your investment.

MANAGEDSERVICE SOLUTIONS

Define customer’s Digital Roadmap and Managed Services Strategy

Activate and communicate cohesive Active 365 Managed Service components for customers

Maximize productivity of the Microsoft 365 technology stack and continuous end-user adoption

Continuously monitor, assess and maintain the Microsoft 365 roadmap, updates, and usage adoption

Level-up technical proficiency of the Microsoft 365 Platform and prepare the technical environment

Optimize your environment and empower your users to drive productivity and knowledge of every Microsoft 365 Platform update

© 2018 Vitalyst, LLC CHMRKT-M365-201809

CONTACT US

One Bala Plaza Bala Cynwyd, PA 19004 www.vitalyst.com 800-HELP412 [email protected]

For more information about our services, solutions or packages, please contact us at www.vitalyst.com/contact-us