digital banking creates opportunity for customer-focused finance

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© 2016 Computer Sciences Corporation Digital Banking Creates Opportunity for Customer-Focused Finance Chris Swan @cpswan VP,CTO Global Infrastructure Services General Manager x86 & Distributed Compute

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Page 1: Digital Banking Creates Opportunity for Customer-Focused Finance

© 2016 Computer Sciences Corporation

Digital Banking Creates Opportunity for Customer-Focused Finance

Chris Swan@cpswan

VP,CTOGlobal Infrastructure ServicesGeneral Manager x86 & Distributed Compute

Page 2: Digital Banking Creates Opportunity for Customer-Focused Finance

2 October 11, 2016© 2016 Computer Sciences Corporation

Agenda

• The changing landscape

• Operational efficiency

• Agile infrastructure

Page 3: Digital Banking Creates Opportunity for Customer-Focused Finance

© 2016 Computer Sciences Corporation

The changing landscape

Page 4: Digital Banking Creates Opportunity for Customer-Focused Finance

4 October 11, 2016© 2016 Computer Sciences Corporation

Customer Experience is being redefined

CC BY 2.0 image by Aranami https://flic.kr/p/8XKMCD

Page 5: Digital Banking Creates Opportunity for Customer-Focused Finance

5 October 11, 2016© 2016 Computer Sciences Corporation

Governance Risk and Compliance

Page 6: Digital Banking Creates Opportunity for Customer-Focused Finance

6 October 11, 2016© 2016 Computer Sciences Corporation

Payments disruption

Page 7: Digital Banking Creates Opportunity for Customer-Focused Finance

© 2016 Computer Sciences Corporation

Operational efficiency

Page 8: Digital Banking Creates Opportunity for Customer-Focused Finance

8 October 11, 2016© 2016 Computer Sciences Corporation

All industries evolve (towards greater Operational Efficiency)

Design for Purpose

Design for Operations

Design for Manufacture

Page 9: Digital Banking Creates Opportunity for Customer-Focused Finance

9 October 11, 2016© 2016 Computer Sciences Corporation

IT is no differentand banking is defined by its IT

Design for Purpose

Design for Operations

Design for Manufacture

Page 10: Digital Banking Creates Opportunity for Customer-Focused Finance

10 October 11, 2016© 2016 Computer Sciences Corporation

Agility, Agility, Agility

High-performing IT organizations report experiencing:

200x

2,555x

more frequentdeployments

lower change failure rate

shorter lead times

faster recovery from failures

24x

3x

Concave Convex

Gains tail off at scale Typical

of most traditional systems

Gains grow at scale Typical of

most software based systems

Payo

ff

Success

Payo

ff

Success

Source: 2016 State of DevOps Report

Business Agility

Agile Software Platform

Agile Infrastructure

Page 11: Digital Banking Creates Opportunity for Customer-Focused Finance

© 2016 Computer Sciences Corporation

Agile infrastructure

Page 12: Digital Banking Creates Opportunity for Customer-Focused Finance

12 October 11, 2016© 2016 Computer Sciences Corporation

Modern Platform

• Hyper Converged Infrastructure

• Partner Engineered System

• Start small, scale out

• License optimised for low $/VM

Page 13: Digital Banking Creates Opportunity for Customer-Focused Finance

13 October 11, 2016© 2016 Computer Sciences Corporation

Summary

• The changing landscape

– Customer Experience

– Governance Risk and Compliance

– Payments

• Operational efficiency

– Optimise to invest

– Agile business – Agile software – Agile infrastructure

• Agile infrastructure

– Modern platform

Page 14: Digital Banking Creates Opportunity for Customer-Focused Finance

© 2016 Computer Sciences Corporation

Questions in the panel session