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Telkom Corporate University Center 18-21 Februari 2021 CURRENT AND FUTURE CHALLENGES DIGITAL COMPETENCY 1

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Telkom Corporate University Center18-21 Februari 2021

C U R R E N T A N DF U T U R E C H A L L E N G E S

DIGITAL COMPETENCY

1

ASPIRATIONS

2

Towards Indonesia Maju

Building hardworking, dynamic, productive, skilled personnel/HR who are masteringscience and technology supported by industrial cooperation and global talent.

Implement economic transformation from dependency on natural resources to the competitiveness of modern manufacturing and services that have high added value for the prosperity of the nation for social justice for all the people of Indonesia.

Continue the infrastructure development to connect production areas withdistribution areas, facilitate access to tourist areas, boost new jobs, and accelerate theincrease in value added of the people’s economy.

Simplify all forms of regulation with the Omnibus Law approach, especially issuing 2laws. First, the Law on Employment Copyright. Second, the Law on UMKMEmpowerment.

Prioritize investment for job creation, cut procedures and lengthy bureaucracy, andsimplify echelonization.

“We need at least 9 million digital talents for the 15 years ahead. This needs great

preparation to produce at least 600,000 people each year so we can establish an

ecosystem that supports the growth of our digital talents,”

Joko Widodo 03/08/2020

HR Development1.

Infrastructure Development2.

Simplification Regulation3.

Simplification Bureaucracy4.

Economic Transformation5.

Source: Narasi Rencana Pembangunan Jangka Menengah Nasional Tahun 2020-2024

INSIGHT - GLOBAL COMPETITIVENESS INDEX 4.0 2019

3Source: World Economic Forum, The Global Competitiveness Report 2019

Indonesia ranks 50 among 141 countries

INSIGHT - GLOBAL COMPETITIVENESS INDEX 4.0 2019

4Source: World Economic Forum, The Global

Competitiveness Report 2019

INSIGHT - GLOBAL COMPETITIVENESS INDEX 4.0 2019

5

INDONESIA Performance Overview

50th/141 Previous edition Lower-middle-income group average East Asia and Pacific average

44 point gap

Opportunity for Improvement:1. Labour Market (85th/141)2. Innovation Capability (74th/141)3. ICT Adoption (72nd/141)4. Infrastructure (72nd/141)5. Skills (65th/141)

Source: World Economic Forum, The Global Competitiveness Report 2019

§ Indonesia market size is number 7th while innovation capability is number 74th. § This huge gap will be filled by outside sources if Indonesia is not ready.

INSIGHT - DIGITAL COMPETITIVENESS INDEX 2019

6

§ The IMD World Digital Competitiveness Ranking presents the 2019 overall rankings for the 63 countries in which Indonesia was ranked 56th

§ The rank is covered by the World Competitiveness Yearbook measured by three Digital Competitiveness Factors: Knowledge, Technology, and Future Readiness

Ove

rall Knowledge Technology Future Readiness

Tale

nt

Trai

ning

&

Educ

atio

n

Scie

ntifi

c Co

ncen

trat

ion

Regu

lato

ry

Fram

ewor

k

Capi

tal

Tech

nolo

gic

al

Fram

ewor

k

Adap

tive

attit

udes

Busi

ness

Ag

ility

IT

Inte

grat

ion

Singapore 2 1 4 22 2 8 1 19 6 4Hongkong 8 4 12 16 12 6 3 12 8 22Korea 10 30 5 6 26 29 7 4 5 21Taiwan 13 21 20 15 23 12 4 14 3 24Australia 14 7 29 13 7 19 17 7 35 11New Zealand 18 11 34 26 11 15 25 13 32 10China 22 19 37 9 20 32 32 24 1 41Japan 23 46 19 11 42 37 2 15 41 18Malaysia 26 22 11 27 29 14 20 30 17 33Thailand 40 40 50 35 33 21 29 58 30 51India 44 38 47 28 55 3 62 54 29 56Philippines 55 41 54 54 60 40 51 53 42 58Indonesia 56 42 61 52 51 26 56 60 21 60Brazil 57 61 59 44 57 61 47 33 58 49Colombia 58 56 49 58 61 55 52 56 55 45Argentina 59 51 62 50 49 51 57 57 48 52Ukraine 60 57 21 49 54 62 60 59 45 61Peru 61 59 42 62 50 45 61 49 59 59Mongolia 62 60 45 60 62 58 58 31 63 62Venezuela 63 63 56 51 63 63 63 63 49 63

Strengths Weaknesses

Indonesia has 7 weaknesses out of 9 Sub-factors (Opportunity for Improvement):1. Talent2. Training & Education3. Scientific Concentration4. Regulatory Framework5. Technological Framework6. Adaptive Attitudes7. Future Readiness

KnowledgeKnow-how necessary

to discover, understand and build

new technologies

TechnologyOverall context that

enables the development of

digital technologies

Future ReadinessLevel of country preparedness to

exploit digital transformation

§ Talent§ Training and Education§ Scientific Concentration

§ Regulatory Framework§ Capital§ Technological Framework

§ Adaptive Attitudes§ Business Agility§ IT Integration

FACT

ORS

SUB-FA

CTORS

Source: Institute for Management Development (IMD) World Digital Competitiveness 2019

Digital Competitiveness Factors and Sub-Factors

4 out of those 7 weaknesses are directly related to ITDRIand 2 weaknesses are indirectly related to ITDRI

Weaknesses related to ITDRI-TCE

0

INSIGHT - GLOBAL INNOVATION INDEX (GII) 2020

7

§ Indonesia ranks 85th from 131 countries in 2020§ This year Indonesia ranks 91st in innovation inputs, lower than last year and lower compared to 2018§ As for innovation outputs, Indonesia ranks 76th. This position is higher than last year and lower compared to 2018

GII Innovation Inputs Innovation Outputs

2020 85 91 762019 85 87 78

2018 85 90 73

Source: Global Innovation Index (GII) 2020

Indonesia’s scores in the seven GII pillarsRankings of Indonesia (2018-2020)

Indonesia Rankings in the Seven GII Areas

114

111

92

85

83

80

71

62

Innovation Inputs Innovation Outputs GII 2020

Indonesia has IR91 & OR76, while there are many countries likeSingapore (IR1, OR15), Hongkong (IR7, OR16), Australia (IR13, OR31),

Japan (IR12, OR18), etc have high input rank, but still lower than the output rank, otherwise with Switzerland (IR2, OR1), Netherland (IR11, OR4), China (IR26, OR6), etc

IR: Inputs Rank OR: Outputs Rank

Market Sophistication

Knowledge & Technology Outputs

Infrastructure

Creative Outputs

Global Innovation Index 2020

Human Capital & Research

Institutions

Business Sophistication

Indonesia scores below average for its income group in three pillars: Institutions, Human capital & research and Business sophistication

Institution1. Political Environment2. Regulatory Environment3. Business Environment

Market Sophistication1. Credit2. Investment3. Trade, competition, & market scale

Infrastructure1. ICTs2. General Infrastructure3. Ecological Sustainability

Human Capital and Research1. Education2. Tertiary Education3. Research & Development (R&D)

Business Sophistication1. Knowledge Workers2. Innovation Linkages3. Knowledge Absorption

Knowledge & Tech Outputs1. Knowledge Creation2. Knowledge Impact3. Knowledge Diffusion

Creative Outputs1. Intangible Assets2. Creative Goods & Services3. Online Creativity

Switzerland, Netherland, & China are effectively translating their innovation inputs into a higher level of outputs, besides Singapore, Hongkong, and Australia

who produce lower levels of output relative to their innovation inputs

Shifting focus from innovation quantity to innovation quality remains a priority

Written in Bold : related to ITDRI-TCE

GII pillars in circle are related to ITDRI-TCE

INDONESIA RESEARCH TECHNOLOGY MAPPING

8

TECHNOLOGIES

Software Defined Infrastructure

Storage Technology, Data Centre

Cloud & Edge Computing

3D Printing

Artificial Intelligence

Internet of Things

Big Data Analytics

Cyber Security

Genome Technology

Drone

Robotics

Use of Digital Technology in Industry

Digital Platform Business Model

Advanced Wireless / Mobile (5G, 6G, 7G)

H3-EXPLORE H2-INNOVATE H1-OPERATE

Source: Rencana Induk Penelitian BRIN, Telkom University + analysis

Research Domain

Telecommunication

Digital

Product & Market Devt

Telkom University

Telkom University

BPPT, LIPI (Advanced Material)

BPPT, ITB, Telkom University

BPPT, UGM, ITS

BPPT, Telkom University, BINUS, ITS

BPPT, IoT Forum, Telkom University, ITB, ITS

BPPT, ABDI, (Asosiasi Big Data & AI )

BPPT, Fakultas Teknik UI

LIPI, IPB

BPPT, ITS

BPPT, ITS

TELKOM, BPPT

TELKOM

Mapping Research Agenda in Indonesia based on Industry Revolution 4.0 Technologies

WELCOME TO THE INDUSTRIAL REVOLUTION 4.0!

9

The fourth industrial revolution changing us now and in the future

“ The rise of new digital industrial technology, known as Industry 4.0, is a transformation

that makes it possible to gather and analyze data across machines, enabling faster, more

flexible, and more efficient processes to produce higher-quality goods at reduced

costs. ”-Boston Consulting Group (BCG)-

#1 45%of the current job will be lost due to automation.An example: Check in Desk Airport, Teller Agents Call Center, Replaced by Machines

-McKinsey, 2007

#2 65%ff the jobs we will hire the next generation for in the future do not even exist today

-World Economic Forum (WEF), 2016

Human-MachineTeaming Manager

DroneManager

Augmented RealityJourney Builder

GarbageDesigner

“The automation trend is here, it eliminates the barriers between man and machine. Telkom has to prepare its workforce for the automation and at

the same time strengthen the digital capability.”

One of the features of this

Fourth Industrial Revolution is that it does not change

what we are doing, but

It changes us*

”-Klause Schwab-Founder of World Economic

*Mindset: the revolution needs integrated and comprehensive approaches, involving all stakeholder of the global polity (public, private sectors, academia, and civil society)

INDUSTRY

1.0Mechanization,

steam, andwater power

INDUSTRY

2.0INDUSTRY

3.0Mass

production and electricity

Electronics and IT systems, automation

GLOBAL TREND ON HUMAN CAPITAL

10

What’s happening on HR Trends now and in the Future

• BIG GENERATION GAPMillennials will represent half of the workforce by 2020 and three quarters by 2025.

• GIG ECONOMY & GIG WORKERSThe new talent management models need to be reviewed as the impact of the phenomenon.

• EMPLOYEE EXPERIENCECompanies transition from treating humans as assets or “capital” to treating them as human beings (Employee Experience).

• TALENT WARHow to attract the right talent by developing right culture that everyone wants to be the part of it.

• ALWAYS-ON CULTUREConstantly connected by technology, blurring the lines between personal time and work.

• COLLABORATIVETo help increased employee engagement and productivity.

• DYNAMIC & FUN ENVIRONMENTHow to make the system less bureaucracy, and employee are happy.

• AGILE, FLAT, & OPEN ORGOperating model that characterized by the ability to select the projects, authority is lateral, employee roles are defined by their assignments.

• DIGITALIZE HRUtilize the advanced technologies in managing HR.

• PEOPLE ANALYTICSCompanies are looking to better drive the return on their investment in people.

PEOPLE CULTURE ORGANIZATION

Source: Masterplan HCM Telkom

HOW MILLENIALS LEARN

11

EMPLOYEE DEMOGRAPHY

12

Kebutuhan Human Capital di Era Industry

Revolution 4.0

INDUSTRY 4.0 IS A GLOBAL TREND

14

TodayBeginning of the seventies

Beginning of 20thcentury

End of 18th century

First production line, slaughter- houses in Cincinnati - 1870

First mechanical loom - 1784

First programmable logic controller (PLC) Modicon 084 - 1969

Ubiquitous connectivity of people,machines and real time data

Industry 1.0Introduction of mechanical production facilities using water and steam power

Industry 2.0Introduction of mass production based on the division of labor

Industry 4.0Cyber-physical systems

Industry 3.0Use of electronics and IT to further automate the production

INDUSTRY 4.0 IMPACTS VARIOUS ASPECTS OF LIFE

15

Produksi Pertumbuhan Ekonomi& Inklusi Sosial Energi Makanan, Keamanan &

Pertanian

Pendidikan, Gender & Pekerjaan

Lingkungan & SumberDaya Alam Mobilitas Sistem Keuangan &

Moneter

Informasi & Hiburan Layanan Kesehatan Perdagangan & Investasi Internasional Konsumsi

KEY TECHNOLOGIES THAT BUILD INDUSTRY 4.0 SYSTEM

16Source: A.T. Kearney, additional note by JVC

3D Printing

Artificial Intelligence (Which covers big data, machine learning, etc.

and supported by block chain)

Physical Layer

IoT (Internet of Things)

Wearable(AR / VR)

1

2

3 5

Connectivity Layer

Logical Layer

Advanced Robotics4

Next: Nano Tech?

Source: A.T. Kearney, additional note by JVC 17

PROFESI BARU DI MASA DEPAN

18

SKILL YANG DIBUTUHKAN DALAM MENGHADAPI INDUSTRY 4.0Terdapat 4 keahlian utama yang dibutuhkan agar sukses menghadapi dinamika dunia kerja:

Information, Media and

Technology SkillsLearning and

Innovation Skills

Life and Career Skills

Effective Communication

Skills

• Media Literacy• Visual Literacy

• Multicultural Literacy

• Global Awareness

• Technological Literacy

• Complex Problem Solving• Creativity

• Curiosity

• Risk Taking

• Leadership and Responsibility• Ethical and Moral Values

• Productivity and Accountability

• Flexibilty and Adaptability

• Social and Cross Cultural

• Initiative and Self Direction

• Team Work and Collaboration Skill

• Personal and Social

Responsibility

• Interactive Communication

• National and Global Orientation

19

PEMBANGUNAN HUMAN CAPITAL DALAM MENDUKUNG INDUSTRY 4.0

PEMBANGUNAN KOMPETENSI INDUSTRY 4.0

PengembanganPoliteknik

mendukungI.4.0

Pelatihan SDM bidang

Industry 4.0

Redesign Kurikulum

mengacu I.4.0PengembanganOnline Learning

PengembanganRiset I.4.0 pada

Politeknik

Program S2 KonsentrasiIndustry 4.0

PengembanganProgram Studi

Industry 4.0

20

PEMBANGUNAN HUMAN CAPITAL DALAM MENDUKUNG INDUSTRY 4.0

Link & Match946.000

Diklat 3 in 1162.000

Vokasi Industri16.200

Sertifikasi Industri16.200

Penyiapan 1 Juta Tenaga Kerja

DIGITAL TALENT INCUBATOR

21

Digital Talent IncubatorDIGITAL & STRATEGIC PORTFOLIO ACADEMY

Telkom Corporate University Center

DIGITAL TALENT INCUBATOR

22

Sinergi pengembangan Digital Talent dalam rangka akselerasi kapabilitas lulusan-lulusan Pergururan Tinggi agar memiliki keahlian sesuai dengan kebutuhan industry (TelkomGroup)

BIZ PROSES PROGRAM DIGITAL TALENT INCUBATOR

23

DIGITAL TALENT INCUBATOR PROGRAM OVERVIEW

24

PARTNERSHIP DIGITALISASI

EKOSISTEM PENDIDIKAN

DIGITALISASI EKOSISTEM PENDIDIKAN

26

27

THANK YOU!REMEMBER TO WEAR YOUR MASK &

P H Y S I C A L D I S T A N C I N G

28

DIGITAL WAY OUTMeanwhile, the world is under digital shifting …

Digital shifting society under the latest world climate

Lifestyle Business styles

Work styles

Digital shiftAchieving digital transformation that reflects these changes is essential

Remote Transparency Touchless Automation• Remote work• Digitalization• Cloud shift

• City visualization• Congestion visualization• Infection visualization

• Biometric authentication• Sensor based analysis• Video footage analysis

Data is the keyBoth data of person and data of device

29

DIGITAL WAY OUT

Virtual entertainment,

AR/VR

Data tracking,Automated

social control

Safety, Surveillance,

Health passport,

Telemedicine

Digital banking, Cashless,

Online, Touchless,

Robotic

Utilizing advanced digital facilities, these people will shift to next normal and beyond

30

SOCIETY 5.0 REVOLUTION§ Society 5.0 is the answer to the challenges that arise from industrial revolution 4.0 era, which is accompanied

by disruption and characterized by of turmoil, designed, understood, and ambiguity around the globe.§ Society 5.0" is a human-centered and technology-based concept.

Source: Prepared by the author based on material from the Japan Business Federation (Keidanren) “Japan’s initiatives — Society 5.0”; Y. Harayama, “Society 5.0: Aiming for a New Human- centered Society”, Hitachi Review, vol. 66, no. 6, 2017, pp. 556–557

Indonesia's still struggling in the

era of Industry 4.0Meanwhile, Japan become the first

country that initiate Society 5.0

31

Society 5.0 Revolution

32

Society 5.0 Revolution5 GLOBAL ISSUES

Disruption of business

models and blurring of industry

boundaries

Demographic pressure on bussiness,

social Institutions, and

economies

Declining trust in institution

and technology

Breakdown in global

consensus and increasing

nationalism

Increasing disparity and erosion of the middle class

Asymmetry Disruption Age Populism Trust

33

5 GLOBAL ISSUES

Access

Innovation

Balance

Togetherness

Collaboration

Asymmetry

Disruption

Age

Populism

Trust