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Page 1: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations
Page 2: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Digital discoverability isn’t just another marketing "to do"… It’s a collective challenge

we must rise up to

Page 3: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Thanos vs Performing Arts Creators

Page 4: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Welcome to the recommendation era

• Search engines have slowly shifted from delivering search results to delivering recommendations right on the results page.

• Intelligent Personal Assistants are designed to deliver only one answer/recommendation at a time.

• In order to make recommendations, search/recommendation technologies need:

Data on the offer

User data Re

commend ation

Page 5: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Can you show me your ID, please?

• Avengers and all other commercial movies have a globally-unique, persistent identifier in one of several open-data knowledge bases: • International Standard Audiovisual Number (ISAN), Entertainment Identifier

Registry (EIDR), Internet Movie Database (IMDb).

• There is no unique persistent identifier for performing arts productions. • And without a unique ID, there is no easy way for search/recommendation

technologies to recognize different presentations of the same production as belonging to a single "tour".

• There is no standardized knowledge base for the performing arts. • And without a standardized, open knowledge base, search/recommendation

technologies have nowhere to look for information about the performing arts.

Page 6: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Recommendation = matching offers with behaviours

Recommendation services take into account:

• Your online behaviour history;

• The online behaviour of other consumers;

• Similarities between you and other consumers (“people who liked this also liked this”)

OFFER

Page 7: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

The solution lies in co-opetition Not in competition

Page 8: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Your real competition comes from outside of the performing arts

• A performing arts venue may present up to 8 performances of the same show per week

• A movie theatre screens 50+ films in various genres per week

• Netflix allows you to watch any film you want, whenever you want, and on whatever device you want

Page 9: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Achieving scale through co-opetition

Anywhere Anytime

Any venue

Anywhere Anytime

Any Device

Page 10: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Adopting new collaborative data strategies A comparative and evolutive outlook at different systems views of the performing arts

Page 11: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

From unstructured And time consuming

Page 12: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

État des lieux des métadonnées relatives au contenu culturel, 2017

Page 13: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

To linear But siloed

Page 14: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

The Performing Arts System (Bonet & Schargorodsky 2018)

Page 15: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

To a knowledge base Open, linked and interoperable

Page 16: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations
Page 17: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

Are you in?

Page 18: Digital discoverability isn’t just · 2020. 3. 11. · Welcome to the recommendation era •Search engines have slowly shifted from delivering search results to delivering recommendations

A Linked Digital Future

How do we get there?

1. A plan • Action-research on semantic technologies

2. Prototypes • Culture Creates and RIDEAU

3. Guidance • Digital navigation program delivered by Atlantic Presenters Association,

Mass Culture and the BC Alliance for Arts + Culture