digital engagement with 18-25 year-old pioneers: a ...€¦ · introduction: what are we doing? •...

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Digital engagement with 18-25 year-old pioneers: a presentation for Carbon Brief 13 August 2014

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  • Digital engagement with 18-25 year-old

    pioneers: a presentation for Carbon Brief

    13 August 2014

  • Introduction: what are we doing?

    • Three-month social media pilot, engaging with 18-25 year-old

    pioneers

    • Ambition to run at least to May 2015

    • New stand-alone youth brand and Twitter handle

    • Community management to curate and create content

    • Building understanding and awareness, encouraging greater

    engagement

    • Partnering with the National Union of Students to increase reach

  • Why now?

    - Could see a political shift re: Climate Change Act / UK

    government commitment to climate policy

    - Young adults particularly disengaged and unlikely to vote

    - Opportunity to re-claim as an election issue

    - Opportunity to re-connect with policy-makers, increase ambition

    and put on the agenda

    Momentum: opportunity presented by the UK General Election May

    2015

  • Why 18-25 pioneers?

    - Will be affected by policies (and climate impacts) in their lifetimes

    - Active interest in issue and propensity to engage

    - Knowledge gaps, but appetite to learn

    - Actively seeking solutions, ideas, knowledge

    - Disengagement with political process – anger not apathy - but

    large voting potential

    - An opportunity to reclaim as an election issue

    - Fit within the Institute’s positioning and remit

  • 18-25 pioneers

    • Confident

    • Thirst for knowledge

    • Innovation

    • Playing with ideas

    • Individuality

    • Risk-takers

    • People focused

    • Love making new connections

    • What you see is what you get

    • See the unknown as fun

    • Embrace complexity

    • Believe in justice and equality

    • Global in identity – not just

    based on being British

  • Communicating with pioneers:

    • Messengers: interesting or authentic rather than famous per se

    – Musicians/poets/scientists/writers

    – Or people known for protecting nature or upholding justice

    • Not likely to be reached through big corporate brands – tend to

    favour independents and anti-chain philosophy

    • Communicate in ways that involve ideas, innovation, self-choice

    or ethics

    • Attracted to issues and contested ideas – and are hungry for

    ideas & knowledge

    • Like experimenting and exploring ideas, like trying things for

    themselves

  • Focus groups: perceptions of climate

    change

    • Already find it “terrifying” and “overwhelming”

    • See as a self-evident fact

    • A sense that “something must be done”

    • Unclear on how the UK may be affected

    • Want more personal relevance – talking

    about symptoms of climate change

    • Unclear on what the government is doing

    or what needs to be done

    “They should be telling us

    about the impacts now!”

  • Focus groups: climate policy

    • Gvt. policies incompatible, contradictory,

    confusing

    • Knowledge & awareness of individual renewables

    picked up through the press

    • Wind energy, fracking, support for coal

    • Knowledge of policy options pursued by

    government is low

    • Few had heard of (or could explain) Climate

    Change Act, Carbon Budgets

    • Only 1 group member could explain 2 degrees

    “There’s no real serious

    intent, it’s not reaching

    the urgency of where it

    needs to be.”

    “I’m tired of waiting

    for these powers that

    be to change

    themselves”.

    “I know they’re trying to

    do stuff on carbon

    emissions, but I

    couldn’t tell you what”.

  • Key focus group findings

    • Knowledge of UK climate policy is limited – but appetite to learn

    • Low trust in politicians and disengagement with General Election

    • Don’t want to support, want to challenge

    – Want the ammunition & know-how to do this

    • Want to see relevance to their lives and the UK

    • Want to focus on solutions not science or scepticism– what can

    be done

  • What do we want to do?

    • To empower 18-25 year-old pioneers to participate in the public

    debate about climate change

    • To equip them with an understanding of how climate change

    could impact the UK

    • To build understanding of the policy solutions to prevent the

    worst impacts and adapt to change

    • Ultimately to promote implementation of (and commitment to)

    the CC Act

    • Encourage sharing with peers, conversations, further

    exploration plus direct engagement (e.g. with MPs)

  • Campaign themes

    • Risks of climate change for the UK

    • Potential impacts of climate change for the UK (flooding,

    heatwaves etc)

    • Solutions (e.g. energy mix, cutting emissions etc) and scale of

    action needed

    • What UK government is already doing re: climate policy (what’s

    in place) – AND what needs to be done

    • Increasing awareness of the CC Act and Carbon Budgets

    • Asking to challenge MPs re: future climate commitments

  • Brand recap: what our brand does do:

    • Can comment on party policies in relation to climate change

    • Encourages followers to engage with political candidates on

    climate change issues

    • Solutions-orientated, forward thinking, collaborative engagement

    • Key moments, today’s topical issues

    • Explaining the issues

    • Making it relatable, surprising info, education

    • Witty, not insulting (considered criticism)

  • Brand recap: what our brand doesn’t do:

    • Not the platform for debate

    • Does not advocate individual behaviour change

    • Political campaigning – does not support one political

    party

    • Doesn’t promote GRI’s research for sake of it

    • Does not engage in personal attacks

    • Not used to promote the GRI brand or academic events

    • Doesn’t seek a goal at any cost

    • Not politically naive

  • Twitter brand values

    • What we’ve agree by way of brief:

    • Brand values: modern, positive,

    active, approachable, tangible, trendy,

    witty, human scale

    • But not: alarmist, cynicism,

    revolutionary, naively optimistic,

    cliché (polar bears, forests, icebergs

    etc.), bland nature pictures, generic

    stock photo feel, fear, overtly

    “London”

  • Name options going into testing:

    Future Hackers @FutureHackers

    • Makes it clear we’re forward thinking; hacker (in the programmer

    world) implies innovation, cleverness and playfulness. Solution-

    focused, looking to the future.

    Doom Hackers @DoomHackers

    • Hacker implies innovation, slightly subversive– undoing the

    doom, changing the narrative, moving forward.

    • Control New @ControlNew

    • Starting over, a new story, connotations to technology

  • Avatar design brief: design directions

    BOLD. STRONG.

    Copy or icon based

    • Graffiti, tagging, hand-drawn:

    – Self-expression, youth and a DIY mentality

    – Subtle connotations of vandalism

    – Avoiding fragile, gentle or sketchy designs

    • Clean/modern:

    • Reflecting a contemporary, accessible aesthetic

    – Exploring a clean, vector type design

    – Clearly displays the twitter handle communicating positivity,

    confidence, youthfulness

  • Collaboration & next steps

    • Audience focus groups 13/08/14 to inform final brand

    • Seeking partners for the following:

    – Content

    – accessible, explanatory articles written with appropriate tone

    of voice

    – short animations/infographics explaining concepts

    – Time

    – Community Management assistance – e.g. tweeting, building

    followers, seeding content, new content ideas (1 hr/day)

    – Shared resource options (e.g. social media intern)

    – Shared expert training (with Public Zone)