digital government 2020 digigov-2020 fi.ict-2011.1.8 use case scenarios and early trials (phase 1)...

DIGITAL GOVERNMENT 2020DigiGov-2020

FI.ICT-2011.1.8 Use Case scenarios and early trials (Phase 1)

Mandated by the DigiGov-2010 Consortium:

Matteo Melideo Engineering Ingegneria Informatica S.p.A. (IT)Linda Strick Fraunhofer FOKUS (DE)Latif Latid University of Luxembourg (LU)Mike Surridge University of Southampton – IT Innovation (UK)

DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011

DigiGov-2020 main goal is to make the Future Internet

Core Platform usable for eGovernment based on

industrial driven innovation.

Who:• 24 partners coming from 11 countries• Top experts in their domains and most of them in eGovernment

environment from Industry, Research and Academia.• Many members actively involved in running Future Internet initiatives:

ETPs, EFII, FIF, …• Balance of experiences in research projects with a strong industry

involvement • SME-positive approach

DigiGov-2020: about …

DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 1

Use case: The Trusted European Government Infrastructure

Use case: The Trusted European Government Infrastructure

G2C/C2GG2C/C2G G2BG2B G2GG2G

Context awareness

Managed broadband

Ad-Hoc service composition and

mash up

On-line participation Mobility of Citizen and Business

Smart communities and

eInclusion

Public Safety

Business models

Huge volume of info

Sensor Networks

Advanced real-time Systems

F.I. Technological Challenges

Domain Specific Capabilities

Core Platform

Specifications\feedbacks about the generic enablers

DigiGov-2020: How

…

…


Q1: How will you ensure that the concrete scenarios are sufficiently innovative and relevant to the programme, and that they are challenging or ambitious in the definition of Generic Enablers by the Core Platform?


• The scenarios anticipated the EU eGov Action Plan 2011-15 and key innovations include• EU-wide cooperation to enable mobility in a single market• secure, trustworthy and highly scalable EU-wide infrastructure• common (cross-sector) platform to reduce costs

• Strategy to ensure relevance to the programme and the right level of ambition• early definition of scenarios allowing liaison to begin with the FI-

CP and other usage areas• further refinement through end user iteration and prototyping

experiments

Q1: How will you ensure that the concrete scenarios are sufficiently innovative and relevant to the programme, and that they are challenging or ambitious in the definition of Generic Enablers by the Core Platform?

Technical enablers

eGov cloud computingend to end security between EU Member StatesAdoption of IPv6 vs. IPv4 in Public AdministrationSatellite enablers accessHigh levels of federation and interoperabilityEnd to end web services with apps interoperability EU-wide context awarenessSensor NetworksAdvanced real time systemsAd-hoc service composition and mash-upRealtime AccessManaged broadband

Technical enablers

eGov cloud computingend to end security between EU Member StatesAdoption of IPv6 vs. IPv4 in Public AdministrationSatellite enablers accessHigh levels of federation and interoperabilityEnd to end web services with apps interoperability EU-wide context awarenessSensor NetworksAdvanced real time systemsAd-hoc service composition and mash-upRealtime AccessManaged broadband

eGovernment is a challenging business area

EU-wide G2B/G2G/G2CEU-wide Government next-generations servicesEU-wide Interoperable safety services – voice, video, locationEU-wide Interoperability (EIF v2.0)EU-wide eID services (STORK)EU-wide seamless citizens\business mobilityEU-wide cloud computing gov. servicesEU-wide eVoting enablement

Business Model – open EU marketplaceSME to provide standardized productsNew partnership models

eGovernment is a challenging business area

EU-wide G2B/G2G/G2CEU-wide Government next-generations servicesEU-wide Interoperable safety services – voice, video, locationEU-wide Interoperability (EIF v2.0)EU-wide eID services (STORK)EU-wide seamless citizens\business mobilityEU-wide cloud computing gov. servicesEU-wide eVoting enablement

Business Model – open EU marketplaceSME to provide standardized productsNew partnership models

Online Participa

tion

eInclusion

Public Safety

Mobility of citizen and user


Q2: How will you deal with conflicting or inconclusive feedback from the user groups at either the scenario definition stage or the proof of concept stage?


• Use Advisory Board to proactively promote consensus beyond the project

• “Aim to please enough people enough of the time”

Inconclusive feedback Conflicting feedback

Scenario definition phase

Promote understanding (e.g. using success stories from previous work)

Prioritise based on the level of needs, and alignment with the eGov Action Plan (see Q1)

Proof of concept phase

Perform experiments to clarify requirements refined understanding

Prioritise based on the level of potential impact create new success stories

Proactive approach to risk management based on early engagement with all user groups

Q3: What is your methodology to gather requirements from the advisory boards and other stakeholders?

Requirements Processing• End to End tracking of

Requirements• Scenario oriented questionnaire• Use of standard software

engineering process/tools• Defined as part of WP1 to ensure

correct maturity model• Less time maintaining

consistency – improved focus

WP1 will define DigiGov-2020 methodology coherently with the approach and timeline of the Core Platform project → the methodology will be inspired by existing professional studies done by other organizations at European Level

Collection Methods• Advisory Board

– F2F workshop (one f2f within first 3 months)

– Phone\Video conferences (every two months)

• Other Stakeholders– Social Media Tools (LinkedIn,

Facebook, Twitter, …) – Advisory Board as point of contact– Delphi-style studies– Direct contacts via F2F meetings and

phone calls

Reuse relevant experience from CROSSROAD project (www.crossroad-eu.net) consolidating the views of more than 200 eGov experts worldwide.


http://www.crossroad-eu.net/

Q4: How will you gather citizen requirements as opposed to government or business users?

• Using existing expert studies done by other organizations at European Level. E.g.– For the open requirements / evaluation methodology, we can reuse

experiences form the Momentum project on eParticipation (evaluation of eParticipation pilots by 10,000 final users – citizens) www.ep-momentum.eu

– Survey conducted by DigiGov-2020 Govs representatives (e.g. North Aegean survey on e-Inclusion)

• Fully electronic / social media means through the project platform, before and during the pilots (e.g. via the WeGov methodology)

• If and where possible, using DigiGov-2020 Govs as “brokers” for the citizens requirements collections


http://www.ep-momentum.eu/

Q5: Please describe the interactions/cooperation with the Core Platforms in each iteration. Would you consider splitting the main deliverables in this area so that they can be partially produced at an earlier stage than is currently planned?

Core platform

DigiGov-2020 is ready to adapt its plan (iterations and deadlines) according to the overall FI-PPP program (i.e. the Core Platform proposal)

M3 M12

Methodological Approach (T1.1)

To be shared with CP to be as much effective as possible in the cooperation

M6

1° set of Reqs. T4.2 T1.4

Final set of Reqs. T4.2 T1.4

Concept demonstrator design & development (T2.1 – T2.3)

Report shortcomings (if any) on generic enablers to the CP

M14

DigiGov-2020 CP Task Force:T1.4 Technical WGWp6 Political\institutional WG


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eInclusion 7.0 5.0 1.0 0.5 7.0 1.5 0.5 2.0 2.0 1.0 4.0 1.0 6.0 1.50 1.00 3.00 44

eParticipation 2.5 4.0 5.0 8.0 1.5 0.5 2.0 2.5 4.4 1.0 4.0 1.0 4.5 1.50 1.50 1.50 2.00 2.00 49.4

Mobility 7.0 4.0 5.0 0.5 10.0 3.0 1.0 3.0 0.5 2.0 3.0 4.4 1.0 1.50 1.50 2.00 4.00 3.00 56.4

Public Safety 6.0 2.0 3.0 1.0 14.0 11.0 2.0 3.0 0.5 1.50 1.00 1.00 46

Q6: Please clarify the distribution of man months for the individual use cases in Work Package 4.

eInclusion(ENG)

eParticipation(INTRA)

Mobility(TI)

Public Safety(IABG)

Person Month 44 49,4 56,4 46

% Industry 27% 44% 53% 30%

% Research 41% 28% 27% 55%

% Governments 32% 28% 20% 15%


Q7: Please clarify the role of the University of Luxembourg (UL) and Luxembourg Government (CCG).

• IPv4 – IPv6 Security & Privacy• Co-designer of the Safety Network Scenario • IPv6 Deployment Expertise Leadership worldwide• Government Stakeholders Coordination using ceFIMS

(see Letters of Support)• Coordination with the Core Platform (DigiGov-2020 CP

Task Force)• Standardisation Task

• UL Role & Tasks: • UL Founded:

• UL Founding member

• CCG Role & Tasks:• Chair of CONATEL (Comité national des Télécommunications

(CONATEL), Haut-Commissariat à la Protection nationale• Partner in u2010 Project: Safety Networks• Founding Member of PSCE Forum• End-user of the Safety Network Scenario • Carlo Simon is pioneer of Next Generation Safety networks

beyond TETRA• NATO Expert• Co-founder of the Luxembourg IPv6 Council• Unfunded Effort

Carlo Simon Lt-Colonel


http://www.hcpn.public.lu/comites_nationaux/conatel/index.html

http://www.hcpn.public.lu/comites_nationaux/conatel/index.html

Q8: How do you expect to derive impact from the scenario use cases? How do you see industry involvement in these use cases?

Action plan items

eInclusion eParticipation Mobility Public safety

Empower citizens and businesses

Context-sensitivity: all users and access devices

Access to govern-ment data, policy formulation and decision-making

Context-sensitivity: to user location, current residency and origin

Instant involvement of citizens in safety scenarios

Reinforce mobility in the single market

Teleworking services for remote and scattered communities

Supporting EU-wide e-citizenship for non-native EU citizens

EU-wide federated services (secure, interoperable)

Cross-border cooperation between public safety organizations

Enable cost-efficiency and effectiveness

Empowering smart societies (smart islands, efficient rural communities)

Higher quality in government decision-making

Reduced costs from G2G interoperability

COTS FI platform for secure, high-integrity services

Establish key enablers and pre-conditions

Universal managed connectivity for all communities

Privacy-respecting EU-wide eID.

EU-wide eID and G2G data sharing

Wide deployment of IPv6.

The scenarios are driven by the Digital Agenda (and other relevant EU directives) and anticipated the EU eGov Action Plan 2011-15, the EIF 2.0 and EIS, and the vision statement “My vision for eGovernment...” by Neelie Kroes:


Q8: How do you expect to derive impact from the scenario use cases? How do you see industry involvement in these use cases?

• Show cases to get support for the Phase 2 trial • Planning industry-led open standard to establish the preconditions for

wider take-up in concert with the core platform project– Identify what needs to be standardized (e.g. eID, metrics for inclusiveness, B2G

data exchange, etc.) • To establish a permanent eGovernment forum (based on the Advisory

Board) to develop policies for the standardization and sustainable use of Future Internet technology within the Public Administration domain recommendation to EU Commission.

• The industries involved in the scenarios are:– leader in their realizations (Q6) and technology providers for the respective

Public Administrations– anticipating new business opportunity from the adoption of the core platform by

the EU Governments• service providers: new digital services targeting eGov customers and the single market• system integrators: more efficient implementation using a common core platform• technology providers including SMEs: new niche capabilities (e.g. integrated satellite comms

services, eID technologies, etc)

– committed to creating the conditions for realizing this impact, e.g. through the development of open standards


digital government 2020 digigov-2020 fi.ict-2011.1.8 use case scenarios and early trials (phase 1)...

Documents

generic enablers digigov

digital government

interoperability end

definition of generic

innovation uk digigov

project hearing brussels

concrete scenarios

euwide cooperation