digital health and care in practice. introduction services provided at all nhs locations in the...

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Digital Health and Care in Practice

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Page 1: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Digital Health and Care in Practice

Page 2: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Introduction Services provided at all NHS locations in the local health community, including:

• 3 acute hospital sites• 6 primary care resource centres• 3 primary care walk in centres• 89 GP practices

Page 3: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites
Page 4: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

DriversComputerise healthcare and IT services become “mission critical”

• Construction of two new hospitals (2008-2010)• Access to clinical records is available throughout the health

economy• More users using IT to directly support care• requiring greater mobility/flexibility in IT access• accessing greater volumes of information faster• Information of an increasingly sensitive nature• from both internal and external sources• With little tolerance for downtime

Page 5: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Starting the Journey - EDMS

• A pioneering project which enables the delivery of electronic health records to the point of care in every setting to every patient, every time.

• This landmark innovation is first of type in eliminating the use of the paper health records in clinical practice.

Page 6: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Revolutionary • Independently accredited award winning solution

• A bespoke design with significant clinical input

• Transformed delivery of clinical services and changed organisational culture

• C-Cube IHR Software from OIT UK Ltd

• Significant interest from other organisations

Page 7: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Patient SafetyProduct Principles

The Patients JourneyClinical System Interaction

Inpatients

ADT eDischarge e-VTE

Waiting List Management

PAS MAXIMS

Accident & Emergency

Maxims A&E

Outpatients

PAS Maxims ADT

Referral Management

PAS

EDM

Page 8: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Implementation – Starting the Journey

Infrastructure

• A process driven IM&T service within a strong governance framework

• Robust, high capacity, Infrastructure to meet the needs of 24*7 healthcare organizationsCustomer facing services that deliver added value

• Skilled, target driven, support service

Page 9: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Design

• Safe and secure system which is easy to use

• A clinically led intuitive design• Records are quick to find and

access is fast and flexible• Works well in all areas and

with all users• Complete record available in

primary care

Page 10: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Medical Secretary Offices

Page 11: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Health Records Library

Page 12: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

EDM- Benefits• Improvement in Patient Safety• Concurrent access of a record• Reduction in estate

requirements for Health records

• Records are quick to find and access is fast and flexible

• Highly available, high quality records

• Improve patient experience

Page 13: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Case notes

Requests&Results

Letters &Discharge

Radiology

Agile

Paper

PAS (Hearts)

Maxims

PACS

eDischarge

EDMS

Theatre

E-prescribing

E-MEWS

Apps

1992 2014 2020

OPENSOURCE

Maternity

Digital Maturity

Capability & Readiness

PORTAL

Page 14: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Success Story – Order Communications

Page 15: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites
Page 16: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites
Page 17: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites
Page 18: Digital Health and Care in Practice. Introduction Services provided at all NHS locations in the local health community, including: 3 acute hospital sites

Thank YouQuestions?

Rowan [email protected]