digital health for rural communities: a spectrum of challenges itu , geneva, 17 september 2010

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IBSG - 1 Copyright © 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential IBSG - 1 Cisco Confidential Digital Health for Rural Communities: a Spectrum of Challenges ITU, Geneva, 17 September 2010 Peter Drury PhD., Director, Health and Development Internet Business Solutions Group Emerging Markets Cisco Systems [email protected]

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Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September 2010. Peter Drury PhD., Director, Health and Development Internet Business Solutions Group Emerging Markets Cisco Systems [email protected]. Healthcare: a Spectrum of Opportunities for Transformation. - PowerPoint PPT Presentation

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Page 1: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 1Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 1Cisco Confidential

Digital Health for Rural Communities: a Spectrum of Challenges ITU, Geneva, 17 September 2010

Peter Drury PhD.,Director, Health and DevelopmentInternet Business Solutions GroupEmerging MarketsCisco [email protected]

Page 2: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 2Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 2Cisco Confidential

Healthcare: a Spectrum of Opportunities for Transformation

Improve health outcomes Provide better access to care for all patients by offering healthcare without boundaries

Create more efficient clinical workflow and process

Provide better point-of-care information in hospitals, clinics, and remote sites

Develop preventative care solutions to manage infectious and chronic disease

Offer better access to healthcare content for Continuing Medical Education

Page 3: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 3Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 3Cisco Confidential

Managing Health Systems: a Spectrum of issues

Outcomes

Solutions

Income: Afforda

bility

Spatial organisatio

n

Page 4: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 4Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 4Cisco Confidential

Page 5: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 5Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 5Cisco Confidential

Page 6: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 6Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 6Cisco Confidential

Page 7: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 7Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 7Cisco Confidential

Page 8: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 8Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 8Cisco Confidential

Health Facilities in Kenya

Page 9: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 9Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 9Cisco Confidential

Spectrum of IncomeGross National Income of Countries

Population (m)

GN

I per

cap

ita (U

SD

PP

P)

World distribution of High, Middle, Low Income

United States

Russian Federation

Brazil

China

India

0

10000

20000

30000

40000

50000

60000

70000

0 1000 2000 3000 4000 5000 6000 7000

Mexico

Kenya

Source: World Bank 2008

Area of bars represent

country GNI

Page 10: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 10Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 10Cisco Confidential

-

10,000.00

20,000.00

30,000.00

40,000.00

50,000.00

60,000.00

70,000.00

- 50 100 150 200 250

GNI p

er ca

pita

(USD

PPP

)

Population (millions)

Brazil

lncome Distribution within Brazil

HIGH 53M MIDDLE 128M LOW 11MSource: World Bank 2008 WDR Table 2.7

Page 11: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 11Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 11Cisco Confidential

State Population (2005)

GDP per capita PPP (US$) (2007)

Acre 656,043 8,789

Alagoas 3,015,912 5,858

Amapa 594,587 10,254

Amazonas 3,232,330 13,043

Bahia 13,815,334 7,787

Ceara 8,097,276 6,149

Distrito Federal 2,333,108 40,696

Espírito Santo 3,408,365 18,003

goias 5,619,917 11,548

Maranhao 6,103,327 5,165

Mato Grosso 2,803,274 14,954

Mato Grosso do Sul 2,264,468 12,411

Minas Gerais 19,237,450 12,519

Para 6,970,586 7,007

Paraiba 3,595,886 6,097

Parana 10,261,856 15,711

Pernambuco 8,413,593 7,337

Piaui 3,006,885 4,662

Rio de Janeiro 15,383,407 19,245

Rio Grande do Norte 3,003,087 7,607

Rio Grande do Sul 10,845,087 16,689

Rondonia 1,534,594 10,320

Roraima 391,317 10,534

Santa Catarina 5,866,568 17,834

Sao Paulo 40,442,795 22,667

Sergipe 1,967,761 8,712

Tocantins 1,305,728 8,921

Page 12: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 12Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 12Cisco Confidential

-

2,000.00

4,000.00

6,000.00

8,000.00

10,000.00

12,000.00

14,000.00

- 5 10 15 20 25 30 35 40 45

GNI p

er ca

pita

(USD

PPP

)

Population (millions)

Kenya

lncome Distribution within Kenya

MIDDLE 23M LOW 16MSource: World Bank 2008 WDR Table 2.7

Page 13: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 13Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 13Cisco Confidential

Solutions:

Portfolios:

Healthcare Messaging

Hospital Drivers: Reduce Costs. Improve Productivity. Deliver Better Care.

PatientDrivers:

Patient Safety • Quality of Care • Patient Satisfaction • Cost Effectiveness • Staff Satisfaction • Regulatory Compliance

Connected Imaging Solutions

Solutions that optimize imaging

workflow and image access.

Care-at-a-Distance SolutionsSolutions that

support clinical care unbounded by

distance, physical location or setting.

Clinical Workflow Solutions

Solutions that streamline workflows

and improve communication

among clinicians.

Healthcare Technology Foundations

Comprehensive healthcare IT infrastructure

solutions that enable security, reliability, and regulatory compliance.

• Collaboration

and Reporting• Medical Data

Exchange• Image

Architecture

Smart Healthcare Facility Solutions

Services that enable hospitals to reduce

capital and operating expenses of their facilities.

• Collaboration and Reporting

• Tele Presence for Healthcare

• WebEx for Healthcare

• Health Presence

• Mobile Collaboration

• Nurse Connect• Context-Aware

Healthcare• Collaboration

and Reporting

• Medical Data Exchange

• Digital Media System for Healthcare

• WebEx for Healthcare

• Security and Compliance

- Biomed Network Access Control• Secure Wireless• Data Center for

Healthcare

• Digital Media System for Healthcare

• Connected Real Estate for Healthcare

InfrastructureFramewo

rkMedical-Grade Network

Framework to meet healthcare’s unique needs for interoperability, security, availability, productivity, and flexibility.

Spectrum of Solutions: Connected Health Framework

Page 14: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 14Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 14Cisco Confidential

Connected Health Workers Within health organizations:

Continuing education and trainingIntegrated care pathwaysClinical knowledge supportClinical recordsManagement information and activity reporting

Between organizationsTelehealthTele-education Interpreter servicesExpert networks

Map of Medicine, developed by the UK NHS,

CASE STUDY

Source: Cisco IBSG, 2008

Page 15: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 15Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 15Cisco Confidential

Cisco HealthPresence Pilot

“Cisco HealthPresence is an asset to improve the quality of telephone advice and triage. Being able to visualize and have physiological parameters on a patient will improve patient care. It also enables us to offer convenience for patients and service delivery efficiency for our doctors.“

Dr. Karyn Webster andDr. Fiona Mair, Royal Aberdeen Infirmary,Scotland

NHS & The Scottish Centre for TelehealthInnovative Patient Care Delivery

Improved access to clinicians Richer diagnostic capability

Improved patient care Reduced cost of deliveryPatient satisfaction

Benefits ResultSource: Cisco IBSG, 2008

Page 16: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 16Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 16Cisco Confidential

HK-SC HealthPresence Centre – Opened April 2009

Psychological Counselling Centre

Huaxi Hospital Chengdu

ChengduPeople’s Hospital

Prince of Wales

Hospital Hong Kong

Mobile Clinic

Temp Clinic Mobile hand-held

device

HK-Sichuan Rehabilitation Centre: Traumatology

Page 17: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 17Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 17Cisco Confidential

Cisco HealthPresence Extended Reach Desktop based Telemedicine Solution Flexibility for the doctor and patient to

provide and receive consultation from any location

Cisco Unified Communication based High quality audio-video collaboration in real time

Information on availability of specialists, their status, and preferred mode of communication

Easy to establish contact with any available specialist – needs just one click

Biomedical device interfacing Ability to capture, store, and retrieve all

patient details including demographic details, patient history, allergies, clinical findings, vitals, and medications

Reporting functionality Ability to function effectively on bandwidth

as low as 512 kbps

Page 18: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

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Apollo DataCenterCommunication modalities

TSC : Telemedicine Specialist Center TCC : Telemedicine Consultation Center

TSC and TCC Consultation Workflow: ISDN / Broadband

Telemedicine DB server

CUCM cluster

CUP cluster

Internet/ VPN Router

ArchiveServers

Application Server

EMR

Apollo Hospital - Chennai

Port Blair

Guwahati

Burdwan

Siliguri

Durgapur

Network

Page 19: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 19Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 19Cisco Confidential

Online, NHS Choices provides text, audio, video, and other resources to help

citizens make informed choices

Connected Citizens Health information

Posters, pamphlets, books Radio programs, TV Call centers Videos, CDs, DVDs Websites

Self-support tools Health risk assessments Health diaries / records

Home monitoring Diabetes management Fetal monitoring SMS reminders

Peer support Health blogs

Patient clinician linkage

Source: Cisco IBSG, 2008

CASE STUDY

Page 20: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 20Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 20Cisco Confidential

Fixed camera, can be

remotely activated

Large screen,

can easily

change display

Voice connectivity

can be remotely activated

Key pad could be configured for accessibility

USB port for data feeds

Pre-configured call lists, can display

currently available care/service providers

on soft

ALERT

Audio and Visual Alarm

Conversation can transfer to

TV

CarePhone

Page 21: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 21Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 21Cisco Confidential

Mobile phones

Source: mHealth Alliance: mHealth for Development. 2010

Page 22: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 22Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 22Cisco Confidential

Business Owners

Vocational Trainers

Health Workers

Citizens and Employees Bank Staff Teachers

Community Portal

Market Status and Prices

Knowledge and Skill Content

Health Advice and Disease Prevention

Personal Property and

Census Records

Commercial Content and

ServicesLearning Support

News Feeds and Industry Community

Content Management

Systems

Healthcare Knowledge

StoresE-government

SystemsEnterprise Systems

Education Systems

Communication and Collaboration Tool

Intelligent Network

Connected (Health) Communities

Health Education in Schools

Health & Wellness Programs: Fitness, Nutrition, Smoking Cessation

Connected Clinicians

PCs, Telepresence Tools Provide Resources for

Telehealth Services

Map of Medicine, NHS Choices

WebEx Platform, Integrated Call Center

Health Infrastructure Contributes to Community's Social and Economic

Development

Source: Cisco IBSG, 2008

Connected Citizens

Page 23: Digital Health for Rural Communities: a Spectrum of Challenges ITU , Geneva, 17 September  2010

IBSG - 23Copyright © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential IBSG - 23Cisco Confidential