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Digital Partner Marketing Increase Channel Marketing ROI by Targeting the Right Partners for Digital Programs Continuing Education for IPED Channel Masters

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Page 1: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

Digital Partner MarketingIncrease Channel Marketing ROI

by Targeting the Right Partners for Digital Programs

Continuing Education for IPED Channel Masters

Page 2: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

2Copyright © 2017 The Channel Company, All rights reserved.

Why We Are Here

Enable Partners for

Digital

Digital Marketing & Partners

Understand Channel Needs

Page 3: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

3Copyright © 2017 The Channel Company, All rights reserved.

Understand Channel Needs

Enable Partners for Digital

Getting Started

Digital Marketing & Partners

Today’s Discussion

Page 4: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

4Copyright © 2017 The Channel Company, All rights reserved.

Defining Digital

The marketing of products or services using digital channels to reach customers. The key objective is to promote brands through various forms of digital media.

Digital marketing extends beyond internet marketing to include channels that do not require the use of the internet. It includes mobile phones, social media marketing, display advertising, search engine marketing, and any other form of digital media.

Most experts believe that 'digital' is not just yet another channel for marketing. It requires a new approach to marketing and a new understanding of customer behavior.

Source: Financial Times

Page 5: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

5Copyright © 2017 The Channel Company, All rights reserved.

Digital Marketing Acuity

• Strategic approach

• Management buy-In

• Measurement and KPIs

• Resources and Structure

• Data and Infrastructure

• Integrated Marketing

• Customer Experience

Page 6: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

6Copyright © 2017 The Channel Company, All rights reserved.

Digital Marketing in the Channel

Unable to Measure Success or ROI for MDF Spend

0%

12%

34% 34%

20%

0%

5%

10%

15%

20%

25%

30%

35%

40%

NotImportant

Not VeryImportant

Important VeryImportant

ExtremelyImportant

Importance of Digital Marketing to Growing Channel Revenues

70%

Source: MAPI, 2016

Page 7: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

7Copyright © 2017 The Channel Company, All rights reserved.

Moving Beyond Sell Sheets

4%

39%

52%

55%

66%

86%

95%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Other

Branded Website Templates

Email Marketing Templates

Digital Product Catalogs

Case Studies

Product Catalogs

Product Data Sheets

Marketing Content Provided Partners

Engaged partners

Closer collaboration

Business alignment

Source: MAPI, 2016

Page 8: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

8Copyright © 2017 The Channel Company, All rights reserved.

Alignment and Systems are Critical

Vendors Rely on Spreadsheet for Partner Deal Tracking

Visability and Automation

>50%

>30%

25%

26%

34%

36%

42%

51%

53%

0% 10% 20% 30% 40% 50% 60%

Wrong content

Channel mindshare

Lack of systems/process to share leads with channel

Partner knowledge

Limited/poor co-marketing

Lack of systems/process to share content with channel

Lack of strategic alignment with channel partners

Barriers to Driving Growth Through Channel

Source: MAPI, 2016

Page 9: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

9Copyright © 2017 The Channel Company, All rights reserved.

Understand Channel Needs

Enable Partners for Digital

Getting Started

Digital Marketing & Partners

Today’s Discussion

Page 10: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

10Copyright © 2017 The Channel Company, All rights reserved.

Supporting Needs and Digital Goals

⌛ Time/Capacity

⌛ Executive Focus

$ Perceived Value

⌛ $ Expertise

$ Cost/ROI

⌛ $ Tools

⌛ $ Past Experience

⌛ Awareness of Need

Page 11: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

11Copyright © 2017 The Channel Company, All rights reserved.

Match Indicators to Digital Scorecard

Business Size Growth RateMarketing/Sales Focus

Specialization/Certification

Business Age Locations Partner TypeVendor

Engagement

Current Initiatives

Marketing Needs

Managed Status

MDF Eligibility

Page 12: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

12Copyright © 2017 The Channel Company, All rights reserved.

Referral One-to-Few One-to-Many Dynamic

Digital Sophistication ✪ ✪✪ ✪✪✪ ✪✪✪✪Marketing Approach Relationship & Referral Event & PR Traditional & Digital Planned & Integrated

Business SizeSmall Partners (1-25 employees)

Mid-Sized Partners (10-100 employees)

Mid-Sized Partners (10-50 employees)

Large Partners (>100 employees)

Business Overview

• Resellers/VARs

• Limited digital marketing efforts (resource constraints), reliant on referrals

• Static website, limited functionality

• Software developers and service/solution providers

• Joint sales & marketing staff

• Low priority for non-event marketing

• Service providers and software resellers

• Aligned sales & marketing staff

• Use marketing to grow across industries

• Solution providers

• Dedicated sales & marketing staff

• Customized marketing programs with targeted verticals

Digital Objectives • Content syndication

• SEO/SEM

• Email

• Event tools

• Social media

• Lead programs

• Lead nurture

• Co-marketing

• Digital communities

• Campaign integration

• Data sharing

• Website presence (featured)

Know Your Digital Partner Segments

Page 13: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

13Copyright © 2017 The Channel Company, All rights reserved.

Understand Channel Needs

Enable Partners for Digital

Getting Started

Digital Marketing & Partners

Today’s Discussion

Page 14: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

14Copyright © 2017 The Channel Company, All rights reserved.

8 Keys to Digital Success

Focus Education

Planning Programs

Integration Content

Incentives Measurement

Page 15: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

15Copyright © 2017 The Channel Company, All rights reserved.

Grow Digital with Existing or Enhanced Levers

Channel Program/MDF

Partner Portal Portal

Partner Reps

Marketing Materials & Content

Marketing Technology

Data/Targeting

Guidance & Connections

Page 16: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

16Copyright © 2017 The Channel Company, All rights reserved.

Simple, Segmented Enablement

Referral One-to-Few One-to-Many Dynamic

Digital Sophistication ✪ ✪✪ ✪✪✪ ✪✪✪✪Marketing Approach Relationship & Referral Event & PR Traditional & Digital Planned & Integrated

Digital Enablement Self-Directed

• Education and end-to-end guidance

• Search and social media guidance and templates

• Access to portal and content resources

• Partner-collaboration opportunities

• Marketing templates

Full Service

• Event management tools and resources

• Social media guidance and templates

• Pre-packaged managed services

• Digital event resources & demos

Supported

• Marketing automation tool access

• Digital community guidance

• Customizable managed services

• Digital sales enablement and tools

Enablement

• Content library and source documents

• Exclusive digital tools and resources

• Access to APIs and development commitment

Page 17: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

17Copyright © 2017 The Channel Company, All rights reserved.

Understand Channel Needs

Enable Partners for Digital

Getting Started

Digital Marketing & Partners

Today’s Discussion

Page 18: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

18Copyright © 2017 The Channel Company, All rights reserved.

Getting Started

Assess digital maturity for marketing organization – and the channel

Create simple digital marketing segments

Catalog and assign existing tools and resources to partner needs

Pilot digital actions aligned goals and objectives

Page 19: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

Questions?

Page 20: Digital Partner Marketing - The Channel Company · The key objective is to promote brands through various forms of digital media. Digital marketing extends beyond internet marketing

For More Information Contact:

John MachadoC [email protected] Channel Companythechannelco.com

Thank You