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23/10/15 Engaging learners in active dialogue around their digital expectations and experiences #digitalstudent digitalstudent.jiscinvolve.org

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Page 1: Digital studentfeltag

23/10/15Engaging learners in active dialogue

around their digital expectations and experiences

#digitalstudent digitalstudent.jiscinvolve.org

Page 2: Digital studentfeltag

Overview

»Key messages from Digital Student project

»Statistics and headlines from FE Digital Student project

»Importance of working in partnership with students to drive forward curriculum change

»Questions

13/07/15

Page 3: Digital studentfeltag

Digital Student project – Key findings

13/07/15

#digitalstudent http://digitalstudent.jiscinvolve.org

Page 4: Digital studentfeltag

http://digitalstudent.jiscinvolve.org

»Phase 1 study reviewed students’ expectations and experiences of the digital environment at university and we spoke to 500 staff and students during our consultation

»We conducted a review of practice in schools to identify likely incoming expectations

» In phase 2 we focused on FE speaking to 220 learners and 300 staff from colleges across the UK

»Phase 3 Skills study, speaking to adult & community learners, work based learners including apprentices and offender learners

»Prototyping a digital student data service to support providers & universities to gather their learners experiences of technology

09/09/15 Enhancing your learners’ digital experience

Page 5: Digital studentfeltag

Enhancing your learners’ digital experience

The digital experience matters

»Learners' first experiences of colleges are often online:

»Learners compare their digital experiences and provision

»Many course experiences are now hybrid/blended

»Learners want to use their own devices and services to access, organise and record their learning

»Learners expect college/university to prepare them for employment in digital workplaces and life in a digital society

»Learners' sense of wellbeing and belonging are tied up with the quality of their digital access

Page 6: Digital studentfeltag

Learners want a say

Enhancing your learners’ digital experience

»Learners in our studies saw the digital experience as an opportunity to contribute and get involved

»Digital engagement methods such as social media, padlets, twitter walls, vox pops etc are popular...

»… and once established can be used for other issues too

»Digital students are different – it is important that the experience of different groups is represented

»Learners can get involved in different ways e.g. advocate, researcher, representative, intern, change agent, project lead, buddy, mentor, designer...

»This is an issue which can help change relationships between staff and students

Page 7: Digital studentfeltag

Colleges want to do this better

Enhancing your learners’ digital experience

»The digital experience is a complex and emerging issue – it's hard to ask the right questions

» Information about it is held by different people in different roles and places – it's hard to get a joined up picture

»Longitudinal, qualitative and comparative data are essential – but difficult to collect, manage and interpret

»Engagement should be part of a change agenda: students get cynical if their opinion is sought but not acted on

»Lack of resources to do the research

» Is the digital experience really a separate issue or should it be investigated alongside other learner data?

Page 8: Digital studentfeltag

Enhancing your learners’ digital experience

Questions?

Page 9: Digital studentfeltag

Headlines from FE Digital Student

#digitalstudent http://digitalstudent.jiscinvolve.org

Page 10: Digital studentfeltag

Focus groups with FE learnersWe conducted 12 Focus groups at 6 colleges, comprising 216 learners from:»Health and Care (Level

3, 1st and 2nd years), »Child Health and Social

Care (Level 1)»Social Care (Higher)»Creative Media (Level 3,

1st year and 2nd year)»Animal Management (2

groups of final years)»IT (Level 3, 1st and 2nd

years» Sociology (AS & A2).13/07/15 Enhancing your learners’ digital experience

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Enhancing your learners’ digital experience

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Card sort activity and learner profile

13/07/15 Enhancing your learners’ digital experience

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What do you know about learners in FE?

Enhancing your learners’ digital experience

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Enhancing your learners’ digital experience

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Enhancing your learners’ digital experience

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13/07/15 Enhancing your learners’ digital experience

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Questions?

Enhancing your learners’ digital experience

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Student-staff partnership working

#JiscCAN http://can.jiscinvolve.org

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Current drivers for partnership working

» “FELTAG’s research and conversations consistently referred to the under-exploitation of learners’ skills, devices and technical knowledge when it came to the use of learning technology

» The greatest resource available to FE and Skills providers in this domain is their learners

» More effort needs to be made to engage and empower learners’ use of digital technology - and the use of their own devices – in the learning process.”

29/06/2015

Driving institutional change through staff-student partnership

Image used under cc license bryanmmathers

Page 20: Digital studentfeltag

Where are you now?

29/06/2015

Driving institutional change through staff-student partnership

Consultation

» Opportunities are provided for students to express individual opinions, perspectives, experiences, ideas and concerns

Involvement

» Opportunities are provided for students as individuals to take a more active role

Participation

» Decisions are taken by students to take part or to take a more active role in a defined activity

Partnership

» There is a collaboration between an institution or department or faculty and student, involving joint ownership and decision making over both the process and the outcome

NUS Student Engagement toolkit – bit.ly/NUStoolkit

Page 21: Digital studentfeltag

Ways of engaging students in the digital environment

» Gathering information› Surveys, interviews, focus

groups to find out about student expectations

› Participative / observational methods to explore practices and attitudes

› Social media – with students' consent – to collect information

› Analyse existing data e.g. NSS/Learner voice/local surveys/SPOCs

» Stimulating, gathering and responding to ideas› Interactive and fun e.g.

crowdsourcing, hashtags, ideas tree, padlet…

› Make sure students can share ideas and see how they are acted on29/06/201

5Driving institutional change through staff-student partnership

» Partnership projects› Champions, change agents,

digital leaders, student fellows, student ambassadors, student partners, student researchers, co-designers, co-creators, co-developers

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Benefits of working in partnership

» Gain an experience of leadership and influencing change» Gain experience of using research to shape change» Students can gain recognition through awards such as leadership

awards, academic credit, extra-curricular awards and awards accredited through external bodies

» Increases confidence and skills (e.g. communication, team-working, management, research skills)

» Enhances networking with e.g. employers, community» Improved employability and job prospects

Benefits for students:

29/06/2015

Driving institutional change through staff-student partnership

Page 23: Digital studentfeltag

http://can.jiscinvolve.org @CANagogy

» The Change agents’ network supports students working as change agents, digital pioneers, student fellows and students working in partnership with staff on technology related change projects

» Over 250 members subscribed to the CAN community mailing list» Facilitates the sharing of best practice through

› Support for face to face networking events › CAN webinars› CAN case studies – 10 institutional case studies now available

» Developing successful student staff partnerships online guide» Journal of Educational Innovation, Partnership and Change» SEDA accredited Jisc Institutional Change Leader online course running in

October 15

What is the Change agents’ network (CAN)?

10/09/2015

From pilot to embedded practice: Scaling up and embedding learner as change agent initiatives 

Page 24: Digital studentfeltag

DigiPals at Blackburn College

»Blackburn College has 10 DigiPals who champion the use of e-learning in 3 different ways:› Student Scholarship

DigiPals› Learning Futures

Students› Trainee teacher DigiPals› Case study

-http://bit.ly/1MUFmen

29/06/2015

Driving institutional change through staff-student partnership

“It has been really useful to have DigiPals in class. If you run into any technical issues they are always there to help and they are all very good.”Student, Blackburn College

Page 25: Digital studentfeltag

Apple ambassadors at Portsmouth College

»All new students receive an iPad mini

»70 student Apple ambassadors

»Most curriculum areas covered

»Training provided by Apple»Advise and help staff (and

students) to make the most of the iPad minis

»Learners = more independent? Better engaged?

»Case study - http://bit.ly/1M7U4cW 29/06/201

5Driving institutional change through staff-student partnership

Kayleigh and George, Apple ambassadors

Page 26: Digital studentfeltag

DigiDesk and Barnet and Southgate College

»The DigiDesk initiative at Barnet and Southgate College was established in 2013

» The DigiDesk provides first-line support for both students and staff with their digital literacy or ‘e-basics’ needs and technical queries.

» It is staffed by volunteer DigiDesk advisors, typically level 3 students with good interpersonal and IT skills and an interest in careers in computing, IT, animation and training.

»http://bit.ly/1KqfqBc

13/07/15 Enhancing your learners’ digital experience

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Student Digital Leaders at Sussex Downs College

» Students will be given access to research and debate› About TL&A› About Learning Technology

» Participate in whole staff development days

» Run student focus groups» Advise on Learning Technology

strategy and implementation» Contribute to induction of both

new students and new staff» and more that they will tell us!

For further information:[email protected]@jwwweb

29/06/2015

Driving institutional change through staff-student partnership

Page 28: Digital studentfeltag

Developing successful student staff partnerships

New online guide available from: http://bit.ly/jisc-partnership

29/06/2015

Driving institutional change through staff-student partnership

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Questions?

Enhancing your learners’ digital experience

Page 30: Digital studentfeltag

Recommendations

#JiscCAN http://can.jiscinvolve.org

Page 31: Digital studentfeltag

Making it happen – key recommendations

»Develop a digital strategy with key stakeholders and engage learners in its development

»Support staff to use digital technology in a more innovative way by developing partnerships with students

»Develop a continual process of evaluation - understand how current services meet the needs of learners and encourage staff to evaluate technology use in the classroom with an ongoing dialogue with learners

»Ensure there are rewards and recognition for both staff and learners

Enhancing your learners’ digital experience

Learners’ digital experiences are strongly dependent on the confidence and capabilities of their teachers, but currently staff workload and career pathways are hindering staff development

Page 32: Digital studentfeltag

Benchmarking the student digital experience

Jisc, NUS and TSEPbit.ly/digistudentexp

09/09/15 Enhancing your learners’ digital experience

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Get involved

»Digital Student Skills Study is underway exploring work based, adult and community and offender learners and apprentices expectations and experiences of technology

»Get involved:› Host a learner focus group› Share your documentation

with us› Join our national

consultation events› http://digitalstudent.jiscin

volve.org

»Digital Student Data Service:

»Would make it easier for universities and colleges to collect and analyse student expectations and experience data using well-designed and robust questions

»Would enable institutions to compare their data internally (for example by faculty or campus) and with other aggregated, anonymised institutional profiles

»Pilot our prototype service – email [email protected]

13/07/15 Enhancing your learners’ digital experience

Page 35: Digital studentfeltag

jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Get in touch

09/09/15 Enhancing your learners’ digital experience

[email protected]#digitalstudent

can.jiscinvolve.orgFollow us @CANagogy