digital subscriptions strategy · 2020-01-06 · fostering engagement source: 2017 reuters...
TRANSCRIPT
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Digital Subscriptions Strategy!
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Industry Indicators
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Industry Indicators!
News Consumption Habits Are Changing
50%+Source: 2017 Reuters Institute Digital News Report
Of Consumers Use Social Media to Consume News
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Readers Are Sifting Through The NoiseAND DEFAULTING TO SOURCES THEY TRUST
Industry Indicators!
Source: wordcloud.com
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The Future of NewsIndustry Indicators!
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Industry Indicators!
THE PERCENT OF U.S. CONSUMERS WILLING TO PAY FOR NEWS IS UP 7%
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%
2016 2017
% of Consumers Paying for News Online – 2016 vs. 2017
16% 9%
Consumers Are Paying For Quality Content
Source: 2017 Reuters InsEtute Digital News Report
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Third Party PartnersIndustry Indicators!
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Traffic!
Washington Post Traffic
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Traffic!
88M2018 AVG. UNIQUE VISITORS
PER MONTH
Source: comScore Multi-Platform, October 2013 and September 2017
84%SINCE JAN 2015
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[CELLRANGE]
[CELLRANGE]
Subscribers Non-Subscribers
Traffic!
14xMonthly Pageviews per Visitor
Source: Adobe Omniture, 2017
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Content Read By SubscribersTraffic!
SUBSCRIBERS OVER-INDEX ON OPINIONS CONTENT
Source: Adobe Omniture, 2017
26%
11%
27%
8% 8% 7%10%
4%
25%
15%14%
12% 12%9% 9%
4%
Politics National Opinions Local World Other Lifestyle + Entertainment
Sports
Percentage of 2017 Pageviews by Section
SubscribersNon-Subscribers
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The Washington Post Digital Subscriptions Growth
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2013 2014 2015 2016 2017 2018
Digital Subscriptions Growth PAID SUBSCRIPTIONS OVER TIME
Source: The Washington Post Digital Subscriber Database
1 Million Subscriptions
Subscriptions Strategy!
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2013 2014 2015 2016 2017 2018
Global / NaEonal (93%)
The Evolution of a Global BrandTHERE ARE POST SUBSCRIBERS IN EVERY U.S. DMA AND MORE THAN 150 COUNTRIES
Subscriptions Strategy!
Source: The Washington Post Digital Subscriber Database
Local (7%)
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Top Driver: Onsite Acquisition
!Subscriptions Strategy!!
58%Of 2018 subscription purchases were made through onsite acquisition channels like:- Ads- Paywalls- Site buttons
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2013
2014
2015
2016
2017
2018
Subscribers From Paywall
A Brief History of The PaywallEXPANSION OF METERING EFFORTS SINCE 2013
Subscriptions Strategy!
Launch of Paywall at 20
Source: The Washington Post Digital Subscriber Database
Meter Decreased to 10
Meter Decreased to 5
Meter Increased to 10
Meter Decreased to 5
Began Metering Social
Began Metering Google
Meter Decreased to 3
Began Metering Newsletters
Subscriptions Strategy!
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Paywall Testing In 2017FIRM ANALYSTS RAMPED UP SUBSCRIPTION TESTING EFFORTS
Subscriptions Strategy!
• Meter Tightening Tests• Testing Subscription Models on 3rd Party
Platforms• Teaser Paywall Test
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Jul-‐15
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Jan-‐16
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Newsle&er Referrer Instances and Total Valid Enrollments Referrer Instances Email Enrollments
Off-site: Newsletters Driving Lead GenerationSubscriptions Strategy!
IN THE PAST TWO YEARS WE’VE:• Added 4.6 million newsletter enrollments• More than tripled our traffic from newsletters
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Special Offers for Key Segments
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Special Offers for Key SegmentsTHROUGH IP WHITELISTING AND FREE SUBSCRIPTION OFFERS
Key Segments!
Discounted Subscription Offers For:
• Higher Education• K-12 Education• Print Publication Partners
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Key Segments!
Launch of Academic Rate
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Pricing and Transaction Strategy
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Pricing Strategy and Transactions!
53%TWP Subs on a
Discounted Rate
Source: The Washington Post Digital Subscriber Database: April 2018
28%TWP Subs on a
Discounted Rate
Today3 Years Ago
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Price TestingTESTING HELPED DEFINE 2018 PRICE STRATEGY
Pricing Strategy and Transactions!
Annual Price Testing
Introductory Rate Testing
Local Currency Test
Source: The Washington Post – Digital Subscribers Database, Darwin Testing Platform
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Pricing Strategy and Transactions!
Payment OptionsRECENT ADDITIONS OF AMAZON PAY AND APPLE PAY
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Decreasing Involuntary CancellationsSAVE RATES ARE IMPROVING – UP 19% FROM 2016
Pricing Strategy and Transactions!
18%
27%
37%
0%
10%
20%
30%
40%
% of Suspended Users Saved From CancellaEon 2016 2017 2018
Source: The Washington Post – Digital Subscribers Database
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Retention
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Increasing Subscriber Retention
+6%from 6 Months Ago
Monthly15- Month Retention Rate
Retention!
+12%from 6 Months Ago
Annual15- Month Retention Rate
Source: The Washington Post – Digital Subscribers Database
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Fostering Engagement
Source: 2017 Reuters Institute Digital News Report
Retention!
CONSTANTLY EXPERIMENT WITH NEW SITE FEATURES, LIKE SOCIAL SHARE BARS ON U.S. PAGES
• In 2017, sharing on social media increased by (8%) in the U.S. but slightly declined elsewhere
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Questions