digital transformation from vision to reality - sap forum seoul · 2015-09-07 · digital...
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Digital Transformation – from Vision to Reality SAP Forum Korea – September 2015 Dr. Kerstin Geiger – SVP Industry Value Engineering SAP APJ
Evolution of Business Models
Shrinking Planet Evolution of Population
Connected Planet
Shrinking Ecological Renewal
Raw Material Scarcity
Environmental Expectation
Aging Experts
Digital Natives
Demanding Customers
Smart Products & Machines
Hyper Connection
Data Explosion
Social Revolution
From Products to Performance
Disruptive regulatory
environments
‘ME’-Economy
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The Digital Economy Becomes Reality
*MIT Digital Change Survey, 2013
Of business leaders said that
achieving digital transformation will
become critical to their organizations
within the next two years.*
78%
Of employees in companies where
CEOs have shared their vision for
digital transformation feel that it is
the right thing for the organization.*
93%
All lines of business running in real time on a digital business platform
The digital value chain
Suppliers People
Resources
Om
nic
om
merc
e
Deliver exceptional
experiences to your
customers across every
channel of interaction
Enable the workforce of the
future – employees and
contingent labor
Enable frictionless commerce
by managing suppliers better
Manage materials, assets, cash, and
other resources better
Customers Bu
sin
ess n
etw
ork
Social
Internet
of
Things
Other
unstructured/
structured
data
The digital value chain
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Customer Engagement
Bring customers into focus to improve their
individual experience
Consistent customer interaction is key
Social Marketing and Social Networks have massive
influence buying behavior
Highly customized products evolve to solutions
Target a segment of one with context-based advertising
and on-the-fly offers
Weisbeerger – real time beverage
Asian Paint – home solutions
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Product Development & Production – Industry 4.0
Connected and customized production with
an E2E-integration
Batch size of one for increased customer order flexibility
Products become smart (Digital Product Memory)
Industry 4.0 enabled products and solutions
Customer insight and demand is key to target zero
inventory and zero waste
Collaborative Solution Development with Customer
experience in focus
Harley Davidson
Connected Manufacturing
Kaeser Kompressoren
Predictive Maintenance
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Business Networks & Supply Chain
Significant part of business activity is
shifting to the business networks
Up-to-date visibility and prediction of demand
Zero latency supply chains
Ensure and track quality and freshness
Optimize logistics to reduce cost
Automize inter-enterprise commerce processes
External Workforce Efficiency
TechMahindra: From Farm to Fork
Port of Hamburg - Connected Logistics
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Workforce Engagement
Inspired and engaged employees as fluid
and scalable workforce
Talent Recruitment and Development
Life-long learning
Online and social media listening
External Workforce Efficiency
Total visibility in travel spend
TransAlta - SuccessFactors
Siemens - Fieldglass
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Transforming Business Models – Under Armor
Expanding beyond traditional industry
boundaries
Customers seak for experience not ownership
New customer experience drives new business model
Transforming from an product/asset to a
service/outcome-based organization
Re-desing business processes to support output
based monetization
End-to-end Solutions
Build communities of customers
Under Armour – connected fitness
NESPRESSO – ultimate coffee
experience
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DIGITAL BUSINESS FRAMEWORK
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SAP is Delivering Simplicity to Your Business Processes
Reimagined
Business Models
Simplicity to connect to people,
devices, business networks
Reimagined
Business Decisions
Simplicity to get any insight on
any data from anywhere
Reimagined
Business Processes
Simplicity to quickly create, run,
manage and modify processes
No more batch –
all processes in real time
No more complex collaboration –
all business connected
Decisions on the fly,
Predicted outcomes
S/4
HANA
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From Vision to Reality SAP’s Support Capabilities to Build Innovative Business Solutions
Process Benchmarking and
Capability Mapping
Intuitive Roadmap Value Case & Cost Model Value Prototype
Initiative Prioritization Vision Setting / Big Idea Workshop
Start Here
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Tell me and I forget. Teach me and I remember.
Involve me and I learn
Benjamin Franklin
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SAP COMMITTED TO INNOVATION
DIGITAL ECONOMY READY
• 80M business cloud users
• 1.9M connected businesses
• $800B+ in B2B commerce
• 97%+ of mobile devices connected with SAP messaging
GLOBAL PRESENCE & RELEVANCE
• 75k Employees representing 120 nationalities
• 295K customers
• Operating in 191 countries
INNOVATION LEADER
• 2011 SAP HANA launched
• 2012 SAP Cloud launched
• 2014 SAP Business Networks largest marketplace in the world
• 2015 SAP HANA Cloud Platform
• 2015: SAP S/4 HANA: Most Modern ERP System
INDUSTRY & LOB FOCUS
• Solutions for 25 Industries and 11 LOBs
• 98% of top valued brands are our customers
• 74% of world’s transactions managed on SAP
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