digital transformation in action moving to a data-driven

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1 Emanuele Baldacci Director Digital Services DIGIT European Commission Digital Transformation in action Moving to a data-driven organisation

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Page 1: Digital Transformation in action Moving to a data-driven

1

Emanuele BaldacciDirector Digital ServicesDIGITEuropean Commission

Digital Transformation in action

Moving to a data-driven organisation

Page 2: Digital Transformation in action Moving to a data-driven

2

Expectations & Goals

Citizens, public and private organisations expect• Faster response cycles on events• Accessibility and transparency

Data is the lifeblood of our organisation• Real time, anytime, anywhere, once only • Borderless, multi-channel• For policy making

Our workforce should be • Digitally augmented knowledge workers • Able to network, collaborate and locate knowledge easily• Digital Workplace to work any time anywhere

We need a strategic vision and actions to tap into the potential of IT

Page 3: Digital Transformation in action Moving to a data-driven

3

MAKE THE COMMISSION MORE EFFICIENT BY

TAPPING THE POTENTIAL OF INFORMATION

TECHNOLOGY

Commission as modern efficient partner

towards Member States, citizens, businesses

by 2022

A Commissionfurther transformed

user-focuseddata driven

EUROPEAN COMMISSION

DIGITAL STRATEGY

EC Digital Strategy

Page 4: Digital Transformation in action Moving to a data-driven

4

EC Digital Strategy - Building Blocks

DIGITALWORKPLACE

DIGITAL TOOLS TO WORKANYWHERE, ANYTIME

DIGITALSOLUTIONS

A SET OF DIGITALSOLUTIONS TO BETTERSUPPORT ADMINISTRATIONAND POLICIES

DATA ECOSYSTEMA SET OF DATA REPOSITORIESFOR SHARING AND REUSE

REUSABLE SOLUTIONS PLATFORMA PLATFORM FOR EXPERTSWITH READY-MADE ANDRE-USABLE IT SOLUTIONS

DIGITAL INFRASTRUCTURE CORPORATE, CONSOLIDATED,SECURE, HYBRID CLOUD SERVICES

Page 5: Digital Transformation in action Moving to a data-driven

5

EC Digital Strategy

Page 6: Digital Transformation in action Moving to a data-driven

Digital Commission User focusedData-driven

Page 7: Digital Transformation in action Moving to a data-driven

« It is a capital mistake to theorize before

one has data. Insensibly one begins to twist

facts to suit theories, instead of theories to

suit facts »

Sherlock Holmes

Arthur Conan Doyle, 1891

Page 8: Digital Transformation in action Moving to a data-driven

Where can I find data?

Who can help me extract

insights from

my data?What are the tools /

solutions I

can reuse?How do I

manage the

data I have?

What data can I find in

my own DG?

The Data Ecosystem is a system of

interconnected human and technological

resources, working together to extract value

from data and to use it for decision-making.

The

Data

Ecosystem

Page 9: Digital Transformation in action Moving to a data-driven

10 Strategic Objectives

8 Main Actions

21 Enablers

Identification

Access

Analytics

Infrastructure

Roles & Responsibilities

Labs

Skills acquisition

Literacy

Internal data management policies

Compliance with EU policies

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data Policies

Action Plan coordination

The Data Action Plan

Page 10: Digital Transformation in action Moving to a data-driven

Data Action Plan

Actions

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data Policies

Data inventory

(JRC)

Selecting solution

to support the

catalogue

Page 11: Digital Transformation in action Moving to a data-driven

Data Action Plan

Actions

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data Policies

Prototypes

DORIS

Page 12: Digital Transformation in action Moving to a data-driven

Data Action Plan

Actions

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data Policies

Linked data

intensive training

Page 13: Digital Transformation in action Moving to a data-driven

Data Action Plan

Actions

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data PoliciesMaster Data

Management

Page 14: Digital Transformation in action Moving to a data-driven

A data platform:

Towards data-driven organisations, evidence-based policy making, information sharing

EC Data Platform

Page 15: Digital Transformation in action Moving to a data-driven

Data Platforms

Actions

Data Catalogue

Data Analytics

Data Platforms

Data Governance

Data Advisory

Data Skills

Data Trainings

Data Policies

EC Data Platform

Big Data Test

Infrastructure for

the Member States

Page 16: Digital Transformation in action Moving to a data-driven

Why

A corporate enabler:

Avoid duplication

of effort by providing

a pre-configured

and customisable

technology stack

Economies of scale,

resource pooling

Offer analytics as a

service to close the

maturity gap among

different DGs and services

Deliverable of the Data

Action Plan agreed at

the IMSB level

Avoid procurement

efforts, usage of the

cloud FC

Leveraging on the

strengths of cloud

technology and of

linking data from

different sources

Data and algorithm/AI

communities of practice

1 2 3

85 6 7

Coordination,

reuse and standardization

4

Page 17: Digital Transformation in action Moving to a data-driven

The EC Data Platform is a set of

services aiming at unlocking the

full potential of data: from

providing an easy way to find and

access data to enabling advanced analytics to extract insights.

Data

Sources

Page 18: Digital Transformation in action Moving to a data-driven

How

Co-design/production with users

Minimal Viable Product approach

Agile development

Perpetual beta

Design and implementationOur approach:

Page 19: Digital Transformation in action Moving to a data-driven

Data

Science

Lab

Analytics

Implementation

EC Data Platform

Reusable Data

Components

Data as a

Service

Analytics

Software as a

Service

Who are we doing it for?

Daniel

Data Scientist

Marta

Business Manager

Vincent

IT Architect

Franco

IT ManagerVincent

IT Architect

Myriam

Policy Officer

Daniel

Data Scientist

Myriam

Policy Officer

Page 20: Digital Transformation in action Moving to a data-driven

Data

Science

Lab

Analytics

Implementation

EC Data Platform

Reusable Data

Components

Data as a

Service

Analytics

Software as a

Service

We provide

you with an environment to experiment

with data using

advanced technologies

EC Data Platform Services

We

implement data analytics use cases for

you, from data gathering to

visualisation

We help you

build modern IT systems with advanced

data capabilities

We help you

find and access the data you need

for your decisions

We provide

you with ready-to-use online tools to

combine data, perform

analytics and create reports

Page 21: Digital Transformation in action Moving to a data-driven

Our blueprint

Data Preparation

Operational Data

Data Query and Processing

Services

Data Sources

Data Integration and Storage

Self-Service AnalyticsSolutions

Advanced AnalyticsSolutions

Models Catalogue

Data Catalogue

Not Part of the Data Platform

Part of the Data Platform

Existing DWH Master Data Documents External Data

Data Access (API access, ELT, ETL, DB replication, Virtualisation, etc.)

Corporate Data Lake

Data as a Service

Analytics as a Service

Data Science Lab

Analytics Implement.

Presentation Data Platform Portal

Corporate Search Engine

Local Data Lake Local Data Lake

Reusable Data Components

Security

Go

vernan

ce

Page 22: Digital Transformation in action Moving to a data-driven

Long term vision P

lan

ned

In

vestm

en

t

Time

Supporting services Impact of other actions

of the Data Ecosytem

Core Services: Data as a Service, Data Science Lab, Analytics Software as a Service

Supporting Services: Analytics Implementation, Reusable Data Components

Core services

Page 23: Digital Transformation in action Moving to a data-driven

Big Data Test

Infrastructure for

the Member Statesas part of the CEF "Data Value Chain"

The Big Data Test Infrastructure (BDTI) provides a

complete set of data and analytics services, from

infrastructure to tools and advisory, allowing European

organisations to experiment with Big Data

technologies and move towards a data-driven policy

making

Page 24: Digital Transformation in action Moving to a data-driven

Big Data Test

Infrastructure for

the Member Statesas part of the CEF "Data Value Chain"

A sandbox environment for the implementation of

data analytics pilot projects

Additional services facilitating the usage of the sandbox,

such as testing and onboarding services

A set of software solutions and sample

datasets to be easily downloaded or used in the sandbox

Built-in APIs for the ingestion of data coming from

different sources, for public administrations who prefer to

import their own data.

A Community Portal to foster the sharing of

knowledge in the Big Data field of expertise among the

public administrations.

provides

Page 25: Digital Transformation in action Moving to a data-driven

local innovation

corporate enablers

co-innovation

Page 26: Digital Transformation in action Moving to a data-driven

Co.innovation – enlarging

cooperations

CommissionEUIs and

agencies

Member States

workshops

PoCs ongoing

EP/Council/EC

PoCs ongoingproposals under preparation

ICTAC + concrete cooperation

EEAS

workshops

Page 27: Digital Transformation in action Moving to a data-driven

IDEATE SELECT DESIGN PROTOTYPE EVALUATE

The innovation

Process

Page 28: Digital Transformation in action Moving to a data-driven

PROTOTYPE PROJECT SERVICE

Prototype > Project > Service

Validating use cases,

technologies, tools

Lessons learnt

Assessing the potential to become

a corporate service

Integrating in the corporate

components

✓ ✓

Page 29: Digital Transformation in action Moving to a data-driven

Co.innovation Portfolio – European Commission

Title Actors Area Deliverables Status

Document reviewImpact Assessments

RSB, DIGIT, MicrosoftText mining, semantic search

Insights, smart search

Document review –submission of H2020 proposals

RTD, COMP, DIGIT, OrtecText mining, graph analysis, automaticclassification

Insights, classification, plagiarism, fraud detection

Document review –case management

COMP, RTD, DIGIT, SinequaText mining, graph analysis, automaticclassification

Insights, classification, plagiarism, fraud detection

Data validationGROW, ENER, CNET, DIGIT, JRC

Data analytics, predictions, estimation, data sources

Gap estimation, collection of different sources and machine-driven data wrangling

Data correlationGROW, ENER, CNET, DIGIT, JRC

Data analytics, data sources

Correlation patterns and links in different data sources

Page 30: Digital Transformation in action Moving to a data-driven

Co.innovation Portfolio – Agencies, EUIs, Member States

Title Actors Area Deliverables Status

Data lakes EFSA, ECHA, DIGIT Infrastructure Data lake

Speech to text EP, Council, SCIC, DIGITNational LanguageProcessing

Tools for speech to text

Chatbots,Virtual Assistants

EP, Council, DIGITChatbots, virtualassistans

Prototype for EUIs

Emotional analysis EP, Council, DIGITAdvanced sentiment analysis

Solution for the EUIs

Disinformation EEAS Detection - AI Tools for detection

AI for citizens - Aurora Member States AI

AI interface for citizens to consume government services

Chatbots, Virtual Assistants

Member StatesChatbots, virtualassistant

Prototype for citizens

Page 31: Digital Transformation in action Moving to a data-driven

Data Science experimentation - ProjectsTitle Actors Area Deliverables Status

MFF programmestatements

BUDG, DIGIT BIProgramme StatementReport - prototype

Talent discovery HR, DIGITAdvanced Search, smart algorithms

Prototype for HR on Contractual Agents

Big Data Test Infrastructure

CEF, CNECT, DIGIT Big data, infrastructure Sandbox platform

EU Open Call Portal REGIO, DIGIT Linked data Proof of Concept portal

EU Results GROW, COMM, DIGIT Data lake Working platform

Market place analysis– dangerous products

JUST, DIGITBig data, web scraping, image-text recognition

Working tool

Management Plan, Annual WorkProgramme

SG, DIGIT BI, AIMP and AWP insights, report

Page 32: Digital Transformation in action Moving to a data-driven

Innovation portfolio

Big Data TextInfrastructure

EU Results

EC Programme Statements

Impact Assessments

Annual Work Plans

Document Review

Data Correlation

Data Cleaning

Skill discovery

Data, Information, KnowledgeMonitoring

Web Analytics

EU Open Calls Portal

Linked Data

AI for Staff

Market Place Analysis

Review of Scientific Clinical Articles

Audio and VideoTranscripts

Resource Forecastingand Invoicing

ESIF monitoring

Victory

Blue Indicators

Doris

Page 33: Digital Transformation in action Moving to a data-driven

Thank you

Q&A