digital visitors and residents interactive mapping exercise

#EMEARC16

#EMEARC16

Digital Visitors and Residents Interactive Mapping Exercise

Titia van der Werf

Senior Research ScientistLynn Silipigni Connaway, PhD

Senior Program Officer

#EMEARC16

V&R Framework

#vandrVisitors and Residents resources http://goo.gl/vxUMRD

(White and Le Cornu 2011)

http://goo.gl/vxUMRD

http://goo.gl/vxUMRD

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Visitor Mode

o Functional use of technology

o Formal needo Invisible online presenceo Internet is a toolbox

(White and Connaway 2011-2014)

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Resident Mode

o Visible and persistent online presence

o Collaborative activity onlineo Contribute onlineo Internet is a place

(White and Connaway 2011-2014)

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Educational Stages

(Connaway, White, and Lanclos 2011)

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(Connaway and White for OCLC Research 2012)

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#EMEARC16

Personal

Institutional

Vis

itor

Resident

Twitter

Facebook

TripAdvisor

Yelp

StackOverflow

PeninsulaLibrarySystem

GitHub

OpenTable

Flickr

GM

ail

Out

look

Goo

gle

Sea

rch

4 W

ork

Goo

gle

Sea

rch

4 P

lay

Skype

Google Drive

LinkedInGoogle/Bing

Webmaster Tools

weatherwest

Google Analytics

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Let’s Make a Map• Okay, here we go!

Visitor Resident

Personal

Institutional

Now think really hard about your engagement with the Web. Making a

list can be helpful.

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My Engagement with the Web• Internet (general usage)• Email (OCLC account) via laptop en mobile• WhatsApp via mobieltje• Google Search• Wikipedia• Google Maps…

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My Engagement with the Web• Google Translate• YouTube• Linkedin• Skype• Dropbox• SharePoint, Trello, etc…

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My Engagement with the Web• Gmail via mobile en laptop• SMS via mobieltje• NS Reisplanner• Kranten apps• Eventbrite• Internetbankieren• MijnOverheid

Visitor Resident

Personal

Institutional

Try to think about how you use each service.

Plot your modes of engagement using one

or more boxes or regions.

Visitor Resident

Personal

Institutional

Discussion of Personal Mapping

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Beyond This Analysis• We can learn about how we engage

– personally, – professionally, – individually, & – collectively

• We can better understand our identity & dynamics

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So What?• Identify how target audiences

– Engage with technology– Discover & access information

• Modify & develop services & systems

GraciasLynn Silipigni Connaway, PhDSenior Research [email protected]

Titia van der WerfSenior Program [email protected]