digital workplace / gustav molnar / rethink office
TRANSCRIPT
Evolution of the digital workplace
Gustav Molnar
Digital Workplace?
Digital Workplace?
Den digitala arbetsplatsen är inte ett verktyg
Den digitala arbetsplatsen är inte ett projekt
som syftar till att öka produktivitet, innovationskraft och arbetsglädje
DET NYA ARBETSLIVET
§2005
2013
”Det nya arbetslivet” grundar sig på ett white paper som
Bill Gates skrev 2005
Den fysiska
arbetsplatsen
Den digitala
arbetsplatsen
Människan
DNA
ARBETET ÄR INTE EN FYSISK PLATS – DET ÄR NÅGOT VI GÖR
Hur vill du inreda ditt digitala kontor?
Silos Collaboration
3 biggest fears of
our generation
Born in the 90s
”Vi hinner inte besöka intranätet. Vi måste jobba…”
Hej då intranätet….
Vardagen för en medarbetare…
HR-portalOmni Tracker
GitHub
Dropbox
You track
OctipusJira ITSD
Time Report
Jabber
Skype
Paper based
MS Outlook
Desktop
Confluence
File Server G:
SharePoint
New Intranet?
HR-portalOmni Tracker
GitHub
Dropbox
You track
OctipusJira ITSD
Time Report
Jabber
Skype
Paper based
MS Outlook
Desktop
Confluence
File Server G:
SharePoint
New Intranet?
• Time-consuming to search and find content• Multiple tools with low harmonization• Stressful environment that inflects culture• Lack of mobility (VPN) and e-mail for smart phone• “we don’t have time to visit the intranet” • Outlook is backup for documents• Ineffective Meeting culture• Lack of common ways of working• Low process awareness• Organisational silos and information islands• Culture of re-inventing the wheel• Lack of effective communication• Low insight in digital security• No strategy for user experience• Launching IT-projects, not Business Projects
• Basic Social Collaboration• Generic process support (process
perspective)• Focus on team productivity with basic team
sites (cross functional challenges)• First level of personalization• Improved meeting culture with support of
on-line meetings and video conference • The intranet strategy is being challenged• Culture of feedback and engagement• Lack of sufficient business case• Digital security is questioned• Top Management understands but still does
not lead by example
• Enterprise Search strategy initiated• Strategy for information life cycle
management (create, save, share, approve, publish, search, update, archive)
• Digital Workplace on top management level• Technology is the enabler, culture and change
management Is key• Culture and innovation strategy initiated• Strong people profiles
(competencies/experience)• Advanced integration of tools and applications• Mobility first• Unified communications• Culture of learning by mistakes both internally
and from other organizations• Consolidated strategy for digital workplace
governance• Easy access to “my” relevant business
applications• Taxonomies, metadata and records
management• High proof of business case for digital
workplace. Efficiency, productivity, innovation, culture etc.
• Holistic process support throughout and beyond the organization
• Culture and innovation are key drivers• Automated workflows to support processes• Digital Workplace on-boarding program• Collaboration with external contributors
(customers, suppliers, media etc.)• Harmonization between physical and digital
workplace (activity-based)• Long term road map with strategy for
continuous improvements• Digital Workplace board/committee initiated• High level of findability – strategy for
enterpriser search• Automated tagging of metadata• Culture adapting to change• Seamless harmonization between tools and
applications• High level of user experience• Near seamless integration• Engagement drivers / gamification success• End users with digital super power• A digital door to the workplace• Mobility perfection. Productivity no matter
where or when or from what device• ”Meta functionality” (e.g. Social,
Collaboration…) integrated in all components.
• Universal inbox• Continual reshaping of the organization• Digital Workplace as a tool for decision
making
SilosTop down push
Enabling generic interaction
Digital workplace strategy
Business Transformation
Affärsnytta
Level 1
Level 2
Level 3
Level 4
… do we need a new solution?Business Impact?
… creates the desired outcome?
… do user groups need to achieve the desiredoutcome?
… shall the solution be designed to meet the users goals and fulfil the intranet’s purpose?
