digitalization at the swiss intellectual property office · adaptive bpm 6 bpm adaptive bpm acm ......
TRANSCRIPT
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Digitalization at the Swiss Intellectual Property Office
Project ESV
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ESV VisionBusiness IT - Allignment 2
Souce: camunda.com
Generic Plattform for Trademark, Design and Patent Business Applications/Processes
… business driven architecture
… excellence ability for change
… cost‐saving by usage of “best of breed” technology
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cancalationregistration
approval
examination
Formal examination
Applicationregistration
Initial examination
EmailsBriefe
Real Szenario in IP
Fast track
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ESV Challenges… executable Processes
4
Souce: Praxiskurs BPMN camnunda.com
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ESV Challenges… 20+ Systems to integrate
5
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ESV basic conceptAdaptive BPM
6
BPM Adaptive BPM ACM
structuredsimple
unstructuredcomplex
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ESV basic conceptbusiness Layers
7
VorgängeStructured BPMN Processes(Tasks)
BPM Metaprozess
Layer Adaptive BPMBPMN metaprocess
Security LayerBusiness Data
Business DataBusiness Applications
External events: deadlines, time‐limits, mail+email, fees, …
Presentation LayerOperational concept
Vorgänge
Tasks
BusinessRules
Business Rules Bu
siness
Rules
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8ESV basic conceptbusiness rules
Business RulesBusiness Objects
processes
AutomatisationDeadline,Timelimit, …
Mail, Email, …
validation user input,validation processes/objects
Processes
User
User assistance
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9ESV basic conceptautomated document creation
Documentcreation
business objects
Templates and corporate Design
processes
user
register extract
payment
documentCo
nten
t
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ESV basic conceptIntegration of existing Systems
10
GEVERRecords Management
Document creation
Input Management
Output Management
Finance(IFRS) andReporting
Batch Processing
Business Rule
Manage‐ment
IntelligenceBusiness
(BI)
Corporate Search
existing existing
existing
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ESV Business ArchitectureBusiness Application / Components
ESV Business Prozessplattform
Process
Timelimits / Deadlines Online-Interface, Global Proceces, …
ACM - Prozess Global Services
Input‐Output‐management
Documentcreation
Task Management
Timelimits / Deadlines Archive eDossier IP
Register
External IP Register
DeliveryPlattform Search Fee
ManagementBussinessIntelligence(Reporting)
ProcessMonitoring
Patent ProtectedSigns
ESZ Design Marke CH IR Marke Opposition / Cancalation
Genericcases
Integration Layer Global component Integration
…
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ESV ImplementationIntegration via processes
12
Integration üb
er
Prozesse
externalSysteme
Business rules
Documentcreation
Documentmana‐gement
Process applications
Prozessplattform
Trademark
Design …
Internat‐ional
TrademarkPatent
ESZ
Input und Output‐mgmt
Deadlines / Timelimits
Task Manage‐ment
Communication via processes
• No usage of an Enterprise Service Bus
• Reduction of Implementation and operational costs
• Central and real time monitoring via Camunda
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A real process example«Trademark examination»
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A real example«Trademark examination»
… the bpmn processes are business readable and not technical workflows
… the bpmn processes do not contain business rules
… the processes are defined with a toolbox of predefined global processes (called activities) and the implementation time is short
… integration of other systems is done via processes e.g. SAP is integrated via Camunda.
… processes run for a short time only and are highly configurable. Workflow, Documents, Content of Documents, Service times, Output channels… are configurable via xml
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Task Management
Global Task Management with extended search and filter possibilities
… automatic monitoring of service times
… enhanced possibilities to organise work individually
… central navigation to all IT Systems
… seamless integration of 3rdparty business tools
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Trademark examination task
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Examination Results
… are structured data that can be used for Knowledge Management
… are centrally accessible within the Search and BI
… are used to automatically create documents
… are used to automatize processes
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What next …
… introduce Big Data technology and enhance BI and Search possibilities
… use the data for AI and further automatize
… integration of front end services to the backend processes
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ESV VisionBusiness IT - Alignement 19
Source: camunda.com
Small Project Team… 60% less project resources… 5 Software Developer, 1 Solution Architect, 1 technical PL, 1 PL
Cost and risk reduction… 50% less software development tasks… process driven ‐ no functional requirements… risk reduction ‐ iterative development (scrum)
Business IT‐Allignment… processes, rules and documents are defined and business managed … all information and content generalare transparent for the business… +30% of administrative processes are automatized… no IT driven decisions ‐ internal IT is supplier… step‐by‐step migration
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20
Questions