digiteam - query.prod.cms.rt.microsoft.com
TRANSCRIPT
Digiteam By SalesARM
The financial services industry is facing challenges in tracking and guiding their sales teams remotely
Desired Outcomes
Managing sales teams remotely is difficult
High turnover of salespeople who avoid
registering their activities updating deal pipeline
Assigned leads from social media are not acted
upon immediately
A user-friendly tool that is engaging for sales
people and relationship managers
Quick to deploy within a month or so
Cost-effective
Delivers tangible return on investment
Embedding a sales discipline that ensures all
teams follow best practices
Allowing managers to track and guide their
teams in real-time
Increasing sales performance for all teams
Sales Managers struggle to track and guide
their teams in real-time
Valuable data about client interactions is lost
Lack of timely follow-up on warm deals results
in lost business
Traditional CRM systems are difficult for teams
to use
Regular sales reports and spreadsheets are not
filled and if so, are inaccurate
Providing optimal actions for salespeople to do
such as forgotten clients or maturing deals
Real-time view of client activities, as they
happen
Prompt action on warm leads
Challenges Ideal Solution
Won Best Innovation in the region from Temenos
Won best Fintech from Next Money
Award-winning Innovative mobile first solution that digitizes sales and relationship management, driving engagement through gamification.
A fast-growing list of clients across Direct Sales, Wealth Management, Business Banking, Mortgage Finance, Bancassurance and other
Web Portal • Settings• Uploads• Reports • Dashboards
• Contacts• Activities• Deals• Dashboards • Gamification
iOS and Android
A powerful mobile app and web portal following strict risk and security requirements of top tier financial organizations
SUGGEST &
CAPTURE
Mobile Assistant
Optimal Human
Interactions
Continuous learning
INCENTIVIZEACTIONS
TRACK &
GUIDEIntelligence for Managers Gamification
Driving Optimal Actions Leveraging Digital Technology with real-time tracking and guidance and long-term business strategy
Allocation of Contacts
Action by designated salesperson
Tracking of sales funnel
Interaction with back
office
Relationship Building
SALESPERSON /
RM
LEAD /
CLIENT
• Contacting frequency based on tiers
• Anniversary alerts (product renewal, birthdays)
• Profile building more than 40 fields
Social Media
Existing Clients / Prospects from different channels:
Spreadsheets
CRM / Core Systems
Added by user
MANAGEMENTTrack and Guide team activities in real-time
BACK OFFICE
Closed
Deals
Handling end-to-end customer interactions throughout the sales cycle