digitization and co- innovating sap ewmsapevents.be/sap_ewm/presentations/05 customer case...
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DIGITIZATION AND CO-INNOVATING SAP EWM AT DECATHLON
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PARTNERSHIP
3 PARTNERS
2DIGITIZATION AND CO-INNOVATION EWM
Peter De Coninck Sofie Lecluyse Aytekin Polat
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PARTNERSHIP
BUT EACH WITH A SPECIFIC EXPERTISE
3DIGITIZATION AND CO-INNOVATION EWM
Program lead on all domains Process & organizational best practices
SAP realization expertise: blueprint, implementation, devCross project integration
Deliver SAP solution expertise on demand (stress testing)Validation and optimization of design and related gaps
Direct link to SAP support & development team to reduce risk
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Decathlon – What do we do
■Own Brands
■Innovation and own R&D
■Also sell other Brands
■From Offer to Store and commerce
■Global Local Supply
65sports per store
35,000products referenced on average
1000 to 12000 m2
salesfloors
Largest French R&D company
DIGITIZATION AND CO-INNOVATION EWM
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Decathlon Strategies
Omnichannel Decathlon growth
from 5 BRICT to 50
countries
Decathlon United,
Federation of
countries
Collaborator 1st,
Customer 2nd
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THE HIGHWAY SCOPE (Industrial & Retail integration)
Offer ConceptionDemand
PlanningProduction Logistics Transport Customs Dispatch
Finance
PricingOmnichannel
40 Functions
Impacted
70 000 People
Concerned
1050 Stores
Implicated
100 International
Sites Involved
Integrate Simplify Responsibility Visibility One goal Connectivity
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DECATHLON HIGHWAY- LOGistics Challenges
7DIGITIZATION AND CO-INNOVATION EWM
10 000 warehouse workers# Warehouses:
- Downstream: 60 +- Component: 35- Producer: 120
16 countries4 continents
User experience:efficient / takes decisionintuitive tool / mobility
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DECATHLON HIGHWAY - A FEW CORE PROCESSES
8DIGITIZATION AND CO-INNOVATION EWM
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CUSTOMER CONNECTION FOCUS TOPIC PROJECT
9DIGITIZATION AND CO-INNOVATION EWM
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10
RETAIL INTEGRATIONHUMAN
SAP HANA
OMNICHANNEL
FIO
RI
MOBILITY
E-C
OM
ME
RC
E
VOLUME
PE
RF
OR
MA
NC
E
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SAP Empowered Digital Transformation our warehouses
Big DataGTS
FMS
# Express
Labels
# Fiori
ScaLLog
AGV
Pocket SorterRF-ID DeviceSorting machinePalletizerConveyor
Store
Security
# EWM
DIGITIZATION AND CO-INNOVATION EWM
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USE DIGITALIZATION IN ALL PHYSICAL STEPS
1. Mobile Devices
2. RF-ID
3. Big Data
4. Equipment
5. Virtual Reality
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MOBILE DEVICES
●RF guns
• Standard
●Tablets (Fiori) and mobile RFID + Bluetooth scanners
• Performance + front-end validation
• Info
• Functionality
• Speed of learning
●Printers
• Labels when picking
• Trolley
• take to home
• free working hours
• designed and deployed by warehouse staff
• Trolley
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RFID
●Production
• Directly on own products
• Unique piece traceability
• Controls on piece level stored in
Big Data
●Warehouses
• Control on receipt / quantity
• Quantilty / quantity inspection
• Used in picking
• Control on picking errors
• Anti theft controls
●Stores
• Inventory
• Anti theft controls
• Payment
• Traceability (e.g. bikes)
●Customer
• Call back
• Info
• CRM
DIGITIZATION AND CO-INNOVATION EWM
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●Production
• Store piece and box data
• First step of traceability
●Warehouses
• Retrieve RF-ID
• Further input traceability
●Stores
• Ticket info
• Traceabilty
• Blocking of stock
• CO²
• Marketing
• Quality actions
• Performance improvement
analysis/data mining
• Quality in RFID tags itself
DIGITIZATION AND CO-INNOVATION EWM
BIG DATA – Global Traceability → Quality Management
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EQUIPMENT INTEGRATION
• Conveyors
• Sorting Machines
• Automatic Bulk storage
• Palletizers
• Pocket sorters
• Scallogs
• Digital site security
• Full Automatic Warehouses
RF-ID
Scanners
Fully integrated in all processes
Full part of the template
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VIRTUAL REALITY
• Simulators to build the automatic warehouses
• Integrate with EWM backbone
‒ Testing
‒ Training
‒ Process improvement
• Warehouse workers define their own future workplace and handling processes
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SCHOOL WAREHOUSE
• Permanent Physical Warehouse for
• Testing
• Training
• Permanent training for new joiners
• Physical UAT
• New devices testing
• POC
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CUSTOMER INFLUENCE
19
http://influence.sap.com
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Sofie Lecluyse: [email protected]
Aytekin Polat: [email protected]
Peter De Coninck: [email protected]