digitization - retail - sapsa · digitization - retail ... big data services on-premise / sap hana...

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 1Internal

Digitization - RetailInternetOfThings CD


The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP. This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related

presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation

and SAP's strategy and possible future developments, products and or platforms directions and functionality are all

subject to change and may be changed by SAP at any time for any reason without notice. The information in this

document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document

is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties

of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes

and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document,

except if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Legal disclaimer


35 zettabytes

201615 billion

connected things

202510 trillion

connected things5 billion

people connected

5 zettabytesSAP can help you know

where opportunities exists,

evolve your business

processes to take action,

and create new business

value and ecosystem

advantages.

18

12


know - evolve - create

Know

By transforming sensor data into valuable

insight, SAP helps you to preempt risk and know

where new business opportunities and revenue

streams are and seize them

EvolveBecause of SAP’s market leadership in business processes,

evolving them to leverage insight into action allows companies to

drive business excellence both at the core and at the edge

Create

The ultimate value of IoT can be realized by allowing companies to combine

historical data with current data and act in the moment with data driven decisions

and innovate new business models

and revenue streams across your entire business ecosystem

Things to Insight

Insight to Action

Action to Outcome

Transactional Sensor Data


SAP HANA Cloud PlatformArchitecture

SAP HANA Cloud Platform (PaaS)

Data & Storage ServicesBig Data Services

On-Premise /

SAP HANA

Enterprise Cloud

(Managed

Cloud)

SAP S/4HANA

SAP Business Suite

SAP Business

Warehouse

SaaS

Runtimes

Extensions / Integrations / Applications

IaaS

Platform Services

SAP HANA App Center

Collaboration

IoTSecurity

Integration

SAP ASE

SAP HANA

Java

XSJS

HTML5

Business Services

YaaS Service

Analytics

SAP Data Centers

…

Mobile

UX

SAP S/4HANA

Develo

pm

ent

Opera

tions

SAP SuccessFactors

SAP Hybris Cloud for

Customer

SAP Ariba

Concur

SAP Fieldglass

SAP Business

ByDesign

…

YaaS

CommerceYaaS Marketing

Non-SAP Data Centers2

1) Beta

Node.js1

Other1

MongoDB1PostgreSQL1

Redis1

1

1

This is the current state of planning and may be changed by SAP at any time.

SAP HANA Cloud Platform, virtual machines2

SAP HANA Vora2 /

Hadoop2

2) Planned innovations / future direction


SAP HANA Cloud PlatformArchitecture


SAP Leonardo Innovation Portfolio

IoT Applications1

IoT Edge

Connectivity, Security

and Edge Computing

3IoT Foundation & Platform

IoT Business Services (incl. Application Services, machine learning, predictive algorithms,..)

IoT Technical Services (incl. HCP IOT Services, SDS, RDS, Messaging, Integration, ..)

SAP Cloud Platform / SAP HANA platform (incl. Data Management & Big Data Hub)

2

… SAP Leonardo connects things with people and processes

Outcomes

Things

Valu

ech

ain


Connected

Markets

Connected

Infrastructure

Connected

Products

Product & Project Network*

Engineering Control Center

Product Lifecycle Costing

Ariba Sourcing

* future scope

Product Insights

Connected

AssetsConnected

Fleet

Connected

People

Connected Goods

IBP for response & supply

Hybris Billing

Goods & Equipment

Supply Chain Control Tower

Track & Trace*

Ariba Advanced Supply

Chain Automation

Supply Networks

Asset Intelligence Network

Predictive Maintenance

Work Manager

Ariba Advanced Supply

Chain Automation

Fixed Asset Insights

Manufacturing Execution

Manufacturing Integration

& Intelligence

Plant Connectivity

Manufacturing Execution

Manufacturing Integration &

Intelligence

Global Batch Traceability

Track & Trace*

Distributed Manufacturing*

Manufacturing Networks

Vehicle Insights



Mobile Asset Insights

Transportation Safety*

Connected Parking

EHS dangerous goods

Logistics Safety

Track & Trace*

Yard Logistics

Warehouse Management

Networked Logistics Hub

Vehicle Networks

Logistics Networks

Real-Estate Cockpit

Plant Maintenance

Energy Management*

Ariba Procurement

Building Insights

Project Management

Track & Trace

Yard Logistics

Construction



Manufacturing Integration &

Intelligence

Energy Grids

Customer Activity Repository

Connected Goods

Connected Marketing

Market Insights

Vehicle Insights


Connected Agribusiness*

Rural Areas

Networked Logistics Hub

(Ports)

Smart Traffic

Connected Parking

Urban Areas

Smart Operations Room*

Knowledge Workspace*

SAP JAM

People and Work

Connected Goods

Connected Patient*

People and Health

Connected Homes*

(Insurance)

People and Homes

In 2017 SAP is positioning six IoT application categoriesSAP Leonardo Innovation Portfolio for IoT Applications

IOT Applications

IOT Foundation &

Platform

IOT Edge


Store Digitizationfrom click-stream to heatmapping

• Mouse / Eye move trackingRecord where customers go with their mouse or ever track what they look at

• Mouse click recordingStore every mouseclick, path analytics and clicked products

• Product interest AnalyticsConversion rates based on product detail pages and sales

• Drop / Remove Basket AnalyticsBasket interaction analytics

• Customer track monitoringTrack people moving through stores, identify cold/ hot spots, waiting zones

• Dwell time AnalyticsRecord time of interest in departments and aisles, sequence analytics

• Shelf interaction monitoringRecord product removal / return, misplacements

• POS data correlation Match POS receipt to shopping tracks, shopping time, segmentation


SCP

IOT Services

ERP Retail Suite

CustomersManufacturer DC Store

CAR

FMS

T&T App App ...

HCI

Analytics

Collab

Mobile

UX

Security

RFID

Serialization

Supply Chain

Automation

Supply Chain

Visibility

Store Inventory

Store Space

Smart Shelf

Smart Fitting Room

Wearables

Smart

Products

Retaile2e

Point of Exit

Point of Sale

Brand

Protection

Floor Inventory


Serialized ProductsEnd to End Product Tracking

EPCIS

Electronic Product Code Information Services is a repository to keep all event messages of

all items with the precision of a serial number, location and time. GS1 Standard.

Supply Chain Visibility

Gain maximum insight in supply chain progress and situation by accessing real time

information about production and delivery status of products. Use predictive algorithms to

get precise and reliable forecast for style deliveries.

Supply Chain Automation

Configure a rule framework to trigger and create all relevant back end documents

automatically. Get maximum precision in product counts and reliable stock information by

benefits from electronic counting based on RFID.

In-Store Inventory

Rely on accurate real time inventory view on all items in your store location. Be able to

locate products in your store environment and distinguish between front- and back-store

locations. Reduce efforts for cycle counts and get maximum precision by eliminating human

failure elements. Identify shelf misplacements.

Smart Fitting Room

Track customer interaction with your products on the floor. Get statistics about interests as

known from online stores. Enable real time interaction with your customers when in fitting

room, making offers and providing service.

POS - POE

Use RFID to simplify cashier processes, get maximum precision for scanning. Establish self

checkout with minimum risk and use RFID for theft protection. Simplify return processes.

Serialization in Retail based on EPCIS will provide a repository of all process relevant events for the merchandize. This can be

used to get real time information about anything and to automate backend document creation. With SAP HANA this will enable

a new level of precision for business processes.


Serialized ProductsStore Specific Processes


IOT Outlook20XX

Smart Products

Usage data supports product improvements and more convenience for customers

Machine learning / automation

Big data will turn into smart data and many processes can be controlled by software only.

Demand controlled production

Forecasting and planning will change when on the fly production is enabled

Point of consumation production / 3D printing / molecular construction

Stock and supply chain will change when production can be decentrallized.


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liable for errors or omissions with respect to the materials. The only warranties for SAP AG or

SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and

services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality

mentioned therein. This document, or any related presentation, and SAP AG’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality

are all subject to change and may be changed by SAP AG or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal

obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

http://global12.sap.com/corporate-en/legal/copyright/index.epx

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