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The Decade of Social Welfare Digitalization

Christian Wernberg-Tougaard, Director, Social Welfare,

Oracle EMEA

About me ...• Christian Wernberg-Tougaard

• Leads Social Welfare at Oracle Industry Business Unit on Public Sector, EMEA

• Nordic Public Sector Industry Lead

• Macro economist

• Worked with the impact of ICT on Public Sector for the last 15 years, including being:

• Senior expert for the Danish Government / Parliament on technology issues

• Expert for the European Commission (eInclusion Policy Support Program) and the European Parliament (RFID and Identity Management STOA).

• Different director roles in EMEA for IT-industry companies working with Business Development, Strategic Marketing, Innovation & Transformation. Worked as a Management consultant

• Head of Sector Danish Ministry of Science

• Chairman of The Danish Board for Greater IT-security

• Member of ENISA’s Permanent Stakeholder Group

These are challenging timesGreece:

We have a big problem with

the social security system,

where if things don’t change

in 2060 we will pay 24% of

the GDP for pensions

Professor Gikas Hardouvelis

Spain:

Unemployment almost 20%

Ireland:

The rest of the €4 billion in

savings will come from a

€760 million reduction in the

social welfare,

Denmark:

Spending (2007) 474 Billion

DKK on Social Welfare –

approx. 28% of GDP. And 1.5

million citizens received

Social Welfare benefits

(>25% of population).

These figures are exp. to rise

Germany:

Government spending

on social security is

expected to reach 754

billion. The share of

social security spending

will climb from 29 to 31.9

percent of GDP. The

government said that

recession-driven

spending on

unemployment benefits,

childcare benefits and

improvements in

pensions(…)responsible

for the current hike.

Spain:

Spanish state pension

system looks set go into

the red in 2022.

Report by UNESPA and

presented by former IMF

chief Rodrigo Rato.

Megatrends in Government Transformation

The Social Welfare Ecosystem

Oracle: Creating the link

Some Of The Key Challenges We’re Hearing

“How can we ensure that all known data is available at all levels

– and still enforce Privacy Protection?”

“Agencies working in isolation from one another and without effective coordination --- Poor gathering, recording and

sharing of information --- Inconsistent quality of frontline procedures and insufficient evidence of supervision by senior

management”

Holistic

Interoperability

Baby P Investigation Report, December 1, 2008

Full Value Chain

Solutions

“How can we enable efficient knowledge sharing,

benchmarking, workflows and business processes pan-

organizational / supra-nationally?”

"Technology is an important enabler, but the solution to widespread take-up of pan-European services involves its effective

use in partnerships, stakeholder collaboration, and an awareness of different societal, administrative and economic

legacies in Member States. “EU – 2006 IST Event – Public Sector eService

“To what extent would your good practice be appropriate for replication by other social security institutions? As a tool for

the promotion of employment, case management can be replicated by other institutions and countries facing similar

problems or pursuing the same goals. It is in fact increasingly well-recognized and utilized in various countries.

ISSA Good Practices: Belgium Unemployment use of Case Management

Best Practice

Adaptation

“How can we ensure what we do is most efficient: ’The right

service for the right person at the right time’?”

Oracle: Digitizing Social WelfareLife-cycle view of Individuals and families in a holistic full-value chain

Oracle is committed to the Social Welfare Holistic ICT Stack – we will continue to INNOVATE and COMPLETE the stack to support current and future business needs of Public Sector. We will ensure INTEROPERABILITY and reflection of BEST PRACTICE to drive PS value creation.

Oracle: We can help you transform

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What to expect from the decade ?