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Honolulu City Services Directory

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  • Search:

    Government | Agencies and Departments | OnlineServices | Business | Residents | Visiting

    You are here: Main / Customer Services / Public Communications Division / Directory of Government Services

    A TELEPHONE DIRECTORY OF GOVERNMENT SERVICES ONOAHU

    and selected other services

    Please contact the Department of Customer Services, 768-4385 or [email protected] to update or correct information listed here.

    Please dial area code 808 for all phone numbers listed if you are calling longdistance.

    Please click here to go to the List of Acronyms (located at the end of the phone list).

    Please click here to view the City and County of Honolulu Holiday Schedule (locatedat the end of the phone list).

    Organizations displayed in italics indicate non-government organizations withcontracts to provide public services.

    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

    A

    Abandoned Property (B&FD) 586-1589Abandoned vehicles (CSD) 733-2530Absentee voting (CLK) 768-3800Abstracts, Drivers (Court records of traffic violations) [JUD]

    Ewa/Pearl City Court 454-5488Honolulu 538-5500Kaneohe 234-0800Wahiawa - Waialua 621-5097/8045Waianae 668-1509

    Abuse, to report or contact assistance:Child (DHS) 832-5300

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Domestic Violence (private) 531-3771Elderly (DHS) 832-5115Family Peace Center (private) 596-0900Sex Abuse 24-hour hotline (private) 524-7273Spouse/Domestic Violence Hotline (private) 841-0822Substance Abuse problems (HLTH) 587-4007

    Address request (DPP) 768-8220Adopt a Block, Adopt a Stream (ENV) 768-3248Adoptions:

    Child Welfare Services (DHS) 586-5667Past Adoptions (JUD)

    539-4424

    Adopt A Park (DPR)768-3007

    Adult Protective Services for dependent adults (HLTH) 832-5115Affirmative action office [for city employees] (DHR) 768-8514Aging, Area Agency / Committee on (DCS) 768-7705Agriculture Information (AGR) 948-0145Ahuimanu Community Park (DPR) 239-6594Aiea Recreation Center (DPR) 483-7859Aiea-Pearl City Satellite City Hall [in Pearlridge Center] (CSD) 483-3405Aiea Swimming Pool (DPR) 483-7858Aikahi Community Park (DPR) 254-4678Aina Haina Playground (DPR) 373-2722Aircraft noise, to report (FAA) 1-888-697-7813Airport Division (DOT) 836-6411Airport police (PSD) 836-6411Air pollution, investigate & enforce (HLTH) 586-4200Ala Moana Regional Park (DPR) 973-2020Ala Moana Satellite City Hall (CSD) 768-4300Ala Moana Tennis Center (DPR) 592-7031Ala Wai community Park (DPR) 973-7266/7250Ala Wai Multipurpose Recreation Facility (DPR) 733-7380Ala Wai Golf Course (DES) 733-7387

    Starting time reservation 296-2000Aloha Festivals (private) 589-1771Aloha Stadium (state) 483-2500Alternative Dispute Resolution Assistance:

    American Arbitration Association (private) 531-0541Dispute Resolution Section, Hawaii Bar Assn. (private) 521-9200Mediation Center of the Pacific (private) 521-6767Center for Alternative Dispute Resolution (JUD) 539-4237

    Ambulance service billing (HLTH) 733-9210

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Ambulance stations or staff (ESD) 723-7809American Red Cross, Hawaii Chapter (private) 734-2101Animal, Illegal - Turn in to Hawaii Department of Agriculture,Honolulu Zoo or Humane Society. Report illegal animals at643-7378 (HDOA)

    973-9560

    Animal Quarantine Station (AGR) 483-7171Animals in residences, complaints (HHS) 946-2187Annual report, City and County (CSD) 768-4385Aquatic Environmental Resource Protection (DLNR) 587-0099Aquarium, Waikiki (UH) 923-9741Arborist Advisory Committee (DPR) 522-7060Archives, City and County (CSD) 768-3765Art exhibits, Honolulu Hale (MO) 768-6622Asing Community Park 681-6435Asbestos (LIR) 586-9090Attorney General information 586-1283Auction, Honolulu Police (HPD) 529-3283

    Auction,City dept. equipment (recording) (BFS)768-5535

    Auditor, City, James Campbell Building, 1001 KamokilaBoulevard, Suite 216, Kapolei HI 96707

    768-3134

    Auto misuse of state vehicles (DAGS) 586-0343C&C vehicles (CSD) 768-4381

    Automated Tee Time Information (DES) 733-7386Automated Tee Time Reservations (DES) 296-2000Automobile, to junk: take plates and ownership to a satellitecity hall (CSD)

    733-2530

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    B

    Band, Royal Hawaiian 922-5331Banking Commission (CCA) 586-2820Bankruptcy Court (US) 522-8100Batteries, to get rid of (ENV) 768-3200Beach Access Project (wheelchairs) (DPR) 692-5750Beach & park maintenance request (CSD) 455-3708Bees: Vector Control (HLTH) 483-2535Bees: Beekeepers Assn, Michael Kliks, Pres 988-7203Bellows AFB Park Use (weekends & holidays) 768-3440Beretania Neighborhood Community Center (DPR) 522-7020Better Business Bureau of Hawaii (private) 536-6956Bicycle Coordinator (DTS) 768-8335Bicycle / moped license: 1112 Kapahulu Ave (CSD) 733-2540

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Big Brothers & Sisters of Honolulu (private) 521-3811Bikeways (DTS) 768-8335Bills before the Council (CCL) 768-3822Bird nuisances (AGR) 483-7100Birth, Death, Marriage, Divorce Certificates (HLTH)

    Certificate copies 586-4533Registration 586-4540

    Blood pressure checks, free at all fire stations during normalworking hours.Boards and Commissions, state government (GOV) 586-0222Boards of Review I & II (BFS) 768-3900Board of Water Supply: see Water Supply 748-5000Boating & Harbors (DLNR) 587-1973Boat/Ship registration (DLNR) 587-1970Boating Regulations (DLNR) 587-1972Bond redemption, Honolulu municipal bonds (BFS) 768-3900Booth District Park (DPR) 522-7040Booth Swimming Pool (DPR) 522-7037Botanical gardens (DPR) 522-7060

    Community Recreational Gardens 522-7063Foster Garden and Koko Crater 522-7060Ho'omaluhia 233-7323Wahiawa Garden 621-7321

    Box office, Blaisdell recording (DES) 768-5252

    BUDGET & FISCAL SERVICES DEPARTMENT

    530 S. King Street (Honolulu Hale), Honolulu, HI 96813

    Nelson H. Koyanagi Jr., Director

    Prepares and monitors the Executive Branch budget andadministers the Community Development Block Grantprogram and performs accounting, purchasing and realproperty assessments services.

    Website here

    768-3901

    FAX 523-4771

    Budget & Finance Department, State of Hawaii 586-1518Building Codes and Permits (DPP)

    Building code compliance & inspections 768-8259Building permits (Fasi Municipal Building) Buildingpermits (Kapolei Hale)

    768-8220768-3126

    Building permit review

    Civil Engineering Branch (drainage, grading, and 768-8219

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • adjacent to streams)

    Wastewater Branch (sewer availability and adequacy)

    Zoning Plan Review Branch (zoning regulations review)

    Board of Water Supply (review for water use andadequacy)

    768-8212

    768-8252

    748-5460

    Certificate of Occupancy 768-8259

    Code compliance (fine enforcement, bed & breakfast,non-conforming use) 768-8118

    Commercial & mulit-family code enforcement(apartments, state licencing inspections, commercialsigns)

    768-8152

    Data access & imaging (house plans, historic data,self-service research center)

    768-8277

    Electrical code (compliance & inspection)768-8172

    Mechanical code (plumbing, energy standards) 768-8242

    Residential code enforcement (single- & two-familydwellings, sidewalks, vacant lot overgrowth)

    768-8118

    Zoning Board of Appeals 768-8006Bulky item pickup for refuse disposal (ENV)

    For all Oahu neighborhoodsAfter hours recording

    768-3200768-3300

    Violations 768-3203

    Bureau of Conveyance (DLNR.) 587-0147Burglar Alarms - to register with (HPD) 532-8445Burial Counsel (DLNR) 692-8015

    TheBus

    Operated by Oahu Transit Services of Honolulu, Inc. for theTransportation Services Department. It provides public busservice for Oahu. (See Oahu Transit Services)

    848-4400

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • http://www.thebus.org/ email: [email protected]

    Administration, TheBus 848-4400Accident claims 848-4520Advertising in (DTS) 768-8372Bus stop litter/trash cans: see Road Division listings

    484-7600

    Bus stop loading permit (CSD) 532-7711Customer service (complaints or compliments) 848-4500Information - express buses (recording) 296-1818 ext.3977Information - tourists (recording) 296-1818 ext.8287Lost and found 848-4444Passes, all types 848-4444Route, or bus stop change requests (DTS) 768-8370Route and schedule information 848-5555Shelter* or trash can requests** (DTS) 768-8378Stops, add or change (DTS) 768-8370Telecommunications for the Deaf [TDD] 848-5000

    BUSINESSAction Center (BEDT 586-2545Library (BEDT) 586-2424Loans (state) 586-2576Ombudsman (state) 523-4130Peddler license (CSD) 1112 Kapahulu Ave 733-2540Registration (CCA) 586-2727in residential area -possible zoning violation (DPP) 768-8280

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    C

    Calendar of EventsCulture & arts programs, Mayor's 768-6622Mayor's Performance Hot-line 768-6666Neal Blaisdell Center & Waikiki Shell (DES) 768-5400Royal Hawaiian Band 922-5331

    Camping permit for City campgrounds. Available onlineat https://camping.honolulu.gov and Parks Permit Office, FasiMunicipal Building, 650 South King Street (DPR)

    768-3440

    Camping permits in state parks (DLNR) 587-0300Car pool/ride sharing (DOT) 587-7433Cats, registration, spay/neuter or strays (HHS) (From Feb 09spay/neuter - Animal Care Foundation 396-3333)

    946-2187

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  • Cemeteries:National Memorial Cemetery of the Pacific [Punchbowl] 541-1430State owned (DNLR) 831-6734

    Census data for Oahu (DPP) 768-8047Central Oahu Regional Park (DPR) 676-6982Certification of new building for occupancy (DPP) 768-8259Cesspool maintenance contract billing (ENV) 768-3330

    Cesspool overflowing, to report 768-7272Cesspool pumping & per call cost information(M - F, 7 a.m. - 3:30 p.m.)

    768-7272

    Chamber of Commerce of Hawaii (private) 545-4300Chickens, feral - service no longer providedChild abuse, to report (HPD)

    529-3903

    or Dept. of Human Services832-5300

    Child and Family Services (DHS)521-2377

    Child car seat, report nonuse (discontinued)

    Child Protective Services (DHS) 832-5300

    Child labor permit (LIR) Keelikolani Bldg. 830 Punchbowl St.Rm 340

    586-8777

    Child support enforcement (AG) 692-7060Child support information (DHS) 587-3700Chinatown/Downtown Police Substation 79 North HotelStreet

    723-3310

    Circuit Court (JUD) 539-4333City Auditor, Office of, James Campbell Building, 1001Kamokila Boulevard, Suite 216, Kapolei, Hawaii 96707

    The Office of the City Auditor is an independent audit agencycreated to strengthen the auditing function and ensure thatcity agencies and programs are held to the highest standardof public accountability. Provides City Council and citymanagement with independent and objective analyses, alongwith recommendations to help promote accountability,efficiency and effectiveness within Honolulu's city services.

    Website: http://www1.honolulu.gov/council/auditorEmail: [email protected]

    768-3134

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  • CITY CLERK'S OFFICE530 S. King Street, Honolulu, HI 96813Bernice K. N. Mau, City ClerkA branch of the City Council, this agency records theCouncil's meetings, publishes Honolulu's ordinances,administers Honolulu's elections and provides administrativeassistance to the City Council.Website Here

    email: [email protected]

    768-3810

    FAX 768-3835

    CITY COUNCIL

    530 S. King Street, Honolulu, HI 96813

    The council has nine members elected by districts for 4 - yearterms. They elect one member to serve as chair. TheLegislative Branch sets Honolulu's government policies andpasses ordinances setting tax rates, user fees and othersources of revenue; establishes the annual budget whichallocates funds for Honolulu's services, program andconstruction projects, and monitors the mayor'sadministration of city and county operations. The council alsoestablishes by ordinance land use policies for the county. Seehttp://www.honolulu.gov/council/ccl.htm

    768-5010

    FAX 768-5011

    City Council Members

    PINE, KYMBERLY 768-5001

    MARTIN, ERNEST Y. 768-5002

    ANDERSON, IKAIKA 768-5003

    CHANG, STANLEY 768-5004

    KOBAYASHI, ANN H. 768-5005

    FUKUNAGA, CAROL 768-5006MANAHAN, JOEY 768-5007

    HARIMOTO, BREENE 768-5008

    MENOR, RON 768-5009

    Last digit of phonenumber equalscouncil districtnumber.

    City Council information (CCL) 768-5010City Council public hearings (CCL) 768-3811City jobs (DHR) 768-8536City store at Ala Moana (private) 955-3075

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  • Civil Defense Advisory Commission (CDA) 723-8960Civil Defense Information recording (CDA) 527-5372Civil Defense Agency, Oahu see Emergency Management

    .

    Civil Defense, State (DOD) 733-4300Civil Rights Commission (LIR) 586-8640Civil Service Commission (DHR) 768-8504Civil service jobs - state (HRD) 587-0977Claims against the city (COR) 768-5222Clean Air Branch (HLTH) 586-4200Clean Water Branch (HLTH) 586-4309Cluster housing permits (land use) (DPP) 768-8013Coastal Zone Management (land use) (DPP) 768-8013Commercial Drivers License (CSD) 487-5534Commercial Fishing License (DLNR) 587-0109

    COMMUNITY SERVICES DEPARTMENT715 S. King Street, Honolulu, HI 96813Housing Assistance Branch, 842 Bethel St.

    Pamela Witty-Oakland, Director

    This department identifies social needs, outside sources offunding, and designs or administers assistance programs. Itsprojects include assisting low - income residents to affordhousing and a job training program, WORKHAWAII, severalservice programs for the elderly, and programs for children,youths, the homeless and others who are in need of specialassistance programs.

    Webpage Here

    768-7762

    FAX 768-7792

    Community Beautification (DPR) 523-4750Community Development Block Grants (BFS) 768-3930Community plans/planning (DPP) 768-8053Community Recreational Garden (DPR) 522-7063Complaints about City government (CSD) 768-4381Computer Address for City & County of Honolulu:http://www.honolulu.gov/Computer Recycling [tax deductible] (private) 521-2259Concessions on city property (DES) 768-5409Congressional Members - Hawaii

    Gabbard, Tulsi (Representative) 541-1986Hanabusa, Colleen (Representative) 541-2570

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Hirono, Mazie (Senator)522-8970

    Shatz, Brian E. (Senator)523-2061

    Conditional [land] Use Permit (DPP) 768-8021Conservation violations recording (DLNR) 587-0077Construction & subdivision inspection (DPP) 768-8102Consumer complaints

    Better Business Bureau (private) 536-6956Complaint hot-line (CCA) 587-4272

    Consumer credit counseling (private) 973-7133Contractor licensing (CCA) 586-2700Controlled substance certification (DPS) 587-1200Convention center, State of Hawaii 943-3500Conventions -- Neal Blaisdell Center (DES) 768-5400Cooperative Road Patrol & Fleet Safety (DTS) 768-8329Corrections Division (DPS) 587-1222Coroner - Medical Examiner 768-3090

    CORPORATION COUNSEL DEPARTMENT530 S. King Street, Honolulu, HI 96813

    Donna Y. L. Leong, Corporation Counsel

    The Corporation Counsel serves as the legal advisor andrepresentative of the Honolulu government. The deputiesdraft ordinances and contracts, render legal opinions anddefend the city in court.

    Webpage Here

    768-5193

    FAX 768-5105

    COUNCIL SERVICES, OFFICE OF530 S. King Street, Honolulu, HI 96813

    Charmaine T. Doran, Director

    This agency serves as the research and advisory arm of theCity Council.

    Webpage Here

    768-3849

    FAX 550-6149

    County Pension Board (BFS) 768-3901County Registrar - Bureau of Conveyance (DLNR) 587-0314/0147Corps of Engineers, U.S. Army 438-1331Court, Circuit (JUD) 539-4910Court, Supreme (JUD) 539-4919

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  • Court, U.S. 541-1300Courts, District (JUD) 539-4400

    Ewa 534-6900Honolulu (Traffic Violations Bur.) 538-5500Koolaupoko-Koolauloa 534-6300Small Claims 538-5151Wahiawa 534-6200Waialua 534-6200Waianae 954-8575

    Crane Playground (DPR) 733-7364Credit Union, C&C Employees (private) 531-3711Crestview Community Park (DPR) 671-4838Criminal history checks (AG) 587-3106Criminal Injuries Compensation Commission (state) 587-1143Criminal Justice Data Center (AG) 587-3100Criminal records, purge, employment check (AG) 587-3100Criminal records, traffic (JUD) 538-5500Culture and arts programs at Honolulu Hale, MissionMemorial Auditorium and Fasi Civic Center (MO)

    http://www1.honolulu.gov/moca/

    768-6622

    Culture and Arts Commission (MO) 768-6622Culture and arts programs at City Parks (DPR) 768-3041

    CUSTOMER SERVICES DEPARTMENTMission Memorial Building550 S. King Street Honolulu, HI 96813

    Sheri T. Kajiwara, Director

    This agency answers inquiries and complaints relating toHonolulu government's policies, programs and operations;issues news releases and other government information.

    CSD provides a government printing services operation, andadministers the, vehicle registration, driver and businesslicensing, handicap parking permits and park use permits.These and other services are provided by the Satellite CityHall and the Motor Vehicle, Licensing and Permits divisions.

    Links - Driver Licensing, Motor Vehicle Registration/Title,Satellite City Halls

    email: [email protected]

    768-3392

    FAX 768-4386

    Customs, US 1-800-733-5996Top

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  • DData Center [for census information] (BEDT) 586-2466Day care: see childcareDead animal pickup [from residence or city streets] (DFM)Weight limit is 70 pounds. Please see Refuse listing below.Deaf, Telecommunications Device for

    Civil Defense, Oahu 527-5476Handi-Van 832-1265Human Resources Department 527-6300Customer Services Department 768-3489Police 529-3400TheBus 848-5000Verizon (formerly Hawaiian TEL) 1711

    Death certificate, duplicates (HLTH) 586-4533Deed and property documents (DLNR) 587-0147Demolition permits for buildings (DPP) 768-8220

    DESIGN AND CONSTRUCTION DEPARTMENT650 S. King Street, Honolulu, HI 96813

    Mark Yonamine, P.E., Acting Director

    Plans, designs and constructs improvements to Citystreets, buildings, sewers, parks, and related facilities.Includes Civil, Facilities, Mechanical & Electrical,Wastewater, and Land Divisions.

    Website Here

    768-8480

    FAX 768-4567

    Development Plan amendments (DPP) 768-8051Diamond Head Complex (DPR)

    Diamond Head Tennis Center (DPR)

    733-7350

    971-7150

    Disability & Communication Access Board - info: parkingpermits, access requirements (State of HI)

    586-8121

    Disabilities, Mayor's Committee on Persons with (DCS) 768-7762Disabled person Handi-Van pass (THEBUS) 848-4444Disposal of confidential documents (ENV) 682-1359Divorce information (JUD) 539-4496Dogs (also See Hawaiian Humane Society)

    Dangerous or noisy (HHS or HPD) 946-2187 or 911Leash law violation (HHS) 946-2187License (CSD) 532-7710

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  • Neuter or spay - Certificate program temporarilyunavailable

    Number allowed on property (HHS) 946-2187Dole Playground (DPR) 537-4237Domestic Violence Clearing House & Legal Hot-line (private) 531-3771Downtown/Chinatown Police Substation (HPD) 529-3386Drain cleaning (see district road maintenance) (DFM)Drain connection permits (DPP) 768-8106Driver abstract (district courts - JUD) 538-5500Driver Education requirement (JUD) 440-5500Driver License Revocation (JUD) 534-6800Driver licensing recorded information (CSD)

    Mailing Address:City Square Driver LicenseP.O. Box 30340 HonoluluHawaii 96820-0340

    Webpage Here

    532-7730

    Commercial Driver License Issuance 487-5534Correspondence Desk 832-2908Financial Responsibility 532-7740Downtown, Fort St. Satellite City Hall [re-licensing only]

    Hawaii Kai Satellite City Hall [re-licensing only}

    768-4103

    768-4800Honolulu, 1199 Dillingham Blvd., main office

    Road test appointments at Honolulu

    532-7730

    832-4117

    Kapolei, 1000 Uluohia Street768-3100

    Koolau, 47-388 Hui Iwa Street 239-6301

    Pearlridge Center Satellite City Hall [re-licensing only] 768-5000Wahiawa, 330 N. Cane Street 621-7255Waianae Community Center (Mon. & Wed. only),

    85-670 Farrington Highway768-4222

    Driveway construction permits (DPP) 768-8220Dumping, illegal (ENV) 768-3202

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  • EARLY EDUCATION CENTER1130 Alapai StreetHonolulu HI 96813Seagull Schools operates the childcare center on the Frank F. Fasi CivicCenter grounds.

    533-0004

    Easements, ownership of (DDC) 768-8733Economic Development Office (MO)

    Webpage Here

    768-5761768-4242 Fax

    Education Department (DOE) 586-3232Elderly Affairs information and assistance (DCS) 768-7700Elections, Oahu (CLK)

    768-3800

    Elections, state 453-8683Electric pole or wire problems (Private) 548-7961Electrical code enforcement (DPP) 768-8239Electrical inspections (DPP)

    768-8239

    Electrical installation permits (DPP) 768-8220Elevator inspections (LIR) 586-9141E-mail: for most employees use first initial and last name @honolulu.gov [email protected]

    EMERGENCY MANAGEMENT, DEPARTMENT (former Civil DefenseAgency, Oahu)

    650 S. King Street, Honolulu, HI 96813

    Melvin Kaku, Director

    Prepares and implements disaster or emergency situation plans includingissuing appropriate warnings for Oahu as the county branch of the State CivilDefense Division. Coordinates disaster assistance programs.

    Civil Defense Information recording (CDA)

    Website Here

    723-8960

    FAX 524-3439

    527-5372

    EMERGENCY SERVICES DEPARTMENT (Ambulance and lifeguardservices)

    3375 Koapaka Street, Honolulu, HI 96819

    Mark K. Rigg, Director

    Under contract to the State of Hawaii, the EMS Division provides pre-hospital

    723-7809

    FAX 833-3934

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  • emergency medical care and emergency ambulances services. Thedepartment includes the Ocean Safety and Lifeguard Division.

    Website HereEmployee Counselor, City (DHR) 768-8580Employee (C&C) medical examinations (DHR) 522-7024Employee, equal treatment or sexual harassment complaints (DHR) 768-8502Employment - work skills training (DCS) 843-0733Employment, Honolulu City (DHR) 768-8536Employment practices law (LIR) 586-8777Employees Retirement System, state & county (B&FD) 586-1660Employment, State

    Employment Service Office (LIR) 586-8711State job information (HRD) 587-0977Non-state jobs (LIR) 586-8700Training (LIR) 586-8700Enchanted Lake Playground (DPR) 266-7665

    ENTERPRISE SERVICES DEPARTMENT777 Ward Avenue, Honolulu, HI 96814

    Gerald H. Saito, Director

    Manages the Neal Blaisdell Center, the Waikiki Shell, the Honolulu Zoo,the golf courses and all concessions contracted to the city.

    Website Here

    768-5400

    FAX 527-5499

    Environmental Concern Line (ENV) 768-3300Environmental Health Services (HLTH) 453-6671Environmental impact reviews (DPP) 768-8013Environmental Quality Control (HLTH) 586-4185

    ENVIRONMENTAL SERVICES DEPARTMENT

    1000 Uluohia Street, Suite 212, Kapolei, HI 96707

    Lori Kahikina, P.E., Director

    Website Here

    This department is responsible for refuse and wastewater collection anddisposal services. Its main refuse yards are:

    Honolulu 832-7840

    768-3486

    FAX 768-3487

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  • Kailua 262-7298

    Laie (Koolauloa) 293-5657

    Pearl City 455-9644

    Wahiawa 621-5241

    Waialua/Haleiwa 637-4795

    Waianae 697-1178

    Equal Employment Opportunities Commission (US) 541-3120Erosion problems from grading (DPP) 768-8102Estates, guardianship or probate (JUD) 539-4399Ethics Commission (COR) 768-7787Ethics Commission, state (LEG) 587-0460Ethics violation, city employee (COR) 768-7787Ethnic recreational & cultural programs (DPR) 768-3007Ewa Beach Community Park (DPR) 689-0370Ewa Villages Golf Course (DES) 681-0220Exceptional tree program (DPR) 672-3383Excise tax license (TAX) 587-4242Existing building safety inspections (DPP) 768-8280Extension service [county extension svc](UH) 956-7138

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    F

    FACILITY MAINTENANCE, DEPARTMENT OF

    1000 Uluohia Street, #215, Kapolei, HI 96707

    Ross S. Sasamura, Director and Chief Engineer

    The department is responsible for maintenance and repair ofthe city's buildings, streetlights, vehicles and roadways. Itadministers the public parking lots.

    Webpage Here

    768-3343

    FAX 768-3381

    Family Court (JUD) 539-4200Family planning clinics (HLTH) 737-6311

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Federal Information Center (US) 1-800-326-2996Fence construction permits (DPP) 768-8220Fern Playground (DPR) 832-7809Film, Honolulu Office (MO)

    Walea Constantinau

    768-6108768-6102 Fax

    Financial Report, Annual C&C (BFS) 768-8600Financial responsibility for drivers [insurance requirements](CSD)

    532-7740

    Firearms registration (HPD) 529-3371Fire burning, complaints about smoke from (HLTH) 586-4200Fire code plans for buildings (HFD) 723-7094

    FIRE DEPARTMENT, HONOLULU636 South Street, Honolulu, HI 96813

    Manuel P. Neves, Fire Chief

    The Honolulu Fire Department is responsible for theprevention and extinguishing of fires, the protection of lifeand property from fire and for providing emergency rescuesand first aid on Oahu. An appointed Fire Commission hiresthe fire chief and hears complaints against fire fighters.

    Web page at http://www.honolulu.gov/hfd/[E-mail: [email protected]]

    723-7101

    FAX 723-7111

    Fire code plans for buildings (HFD) 723-7094Fire extinguishing system inspection (HFD) 723-7162Fire hydrant problems (BWS) 748-5010Fire Prevention Bureau 636 South St. (HFD) 723-7162Fire safety inspections (HFD) 723-7162Fire safety talks (HFD) 723-7163Fireworks permits (HFD) 723-7162Fire stations/fire fighters, to contact (HFD) 523-4411Firing range, Koko Head (DPR) 395-2992Fishing & hunting permits (DLNR) 587-0072Flood control projects, Honolulu C & C (DDC) 768-8834Flood Hazard District regulations (DPP) 768-8098

    Development applications 768-8099Information 768-8098Variance application 768-8099

    Food Bank (private) 836-3600Food, license to serve (HLTH) 586-8000Food sanitation (HLTH) 586-8000Forestry & Wildlife (DLNR) 587-0166

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Fort Street Mall Use (Ft. St. Business Improvement District)

    Fort Street Open Market - 777-9216

    441-4995

    Fort Street Satellite City Hall (CSD) 768-4103Foster Botanic Garden (DPR) 522-7060Foster Care (DHS) 832-5164Foster Home certification (DHS) 832-5162Fred Ohrt Museum (BWS) 527-6113Freeways (DOT) 587-2160Friends of Honolulu Hale (volunteer program) (DCS) 592-2291

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    G

    Garden plots, community (DPR) 522-7063Garnishee wages (JUD) 538-5150General Excise Tax (TAX) 587-4242General Plan (DPP) 768-8047Geographic Information System [GIS] (DPP) 768-8058Golf Course Division (DES) 733-7383Golf courses, general information (DES)

    Website Here

    733-7381

    Golf course starting time reservations (DES) 733-7386Governor's Office, State of Hawaii 586-0034Grading permits (DPP) 768-8102Graffiti cleanup assistance

    Bus shelters (TheBus) 848-4500Drainage canals, sidewalks & streets (DFM) 484-7600Parks (DPR) 455-3001Police hotline (HPD Community Affairs) 723-3475State highway facilities (DOT) 837-8047Traffic signs & signal boxes (DFM) 484-7644Water department facilities (BWS) 748-5000

    Graffiti hot-line [recording] (MO) 296-9473Top

    H

    Hahaione Playground [staffed only in summer] (DPR) 395-6553Halawa District Park (DPR) 483-7852Halawa Gymnasium (DPR) 483-7851Halawa Xeriscape Garden (BWS) 748-5312Haleiwa Community and Surf Center (DPR) 637-5051

    Hanauma Bay Information recording (DPR) 396-4229

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Hanauma Bay Nature Preserve Office (DPR)

    Hours on first Sunday of October: 6 a.m. - 6 p.m. until AprilHours on first Sunday of April: 6 a.m. - 7 p.m. until OctoberClosed Tuesdays. Fees: $1/vehicle; $5 per adult tourist,free for children under 13 and for residents of Hawaii withidentification

    395-2211

    HANDI-VAN, THE [Oahu Transit Services of Honolulu]811 Middle StreetHonolulu, HI 96819

    This private company provides transportation to thoseindividuals with handicaps that prevent their using the regularbus service. Users must register and are issued a Handi-Vanpass. $2.00 is charged for each trip.

    The Department of Transportation Services sets servicepolicies and the vender operates the service.

    Eligibility Center: First Insurance Center, 1100Ward Avenue, Suite 835 (808) 538-0033

    Applicants to go to Eligibility Center. Do not use applicationforms. Call ahead for requirements. Photo ID Cards willmade upon eligibility.

    Fare coupon purchases (OTS) .........848-4444 TTY 848-4500

    New reservations or reservation changes (8 am to 5 pm)..........................................456-5555 TTY 454-5045

    Cancellations (OTS) 24 hours ..........456-5555 TTY 454-5045

    Comments / complaints (OTS)...........456-5555 TTY 454-5045

    Comments / complaints (DTS)...........768-8300

    Lost and found (OTS) Mon - Fri 7:30 am - 4:00 pm.................................................456-5555 TTY 454-5045

    456-5555

    Fax 454-5090

    Handicapped (with a Disability) ServicesHandi-Cab (private) 524-3866Handicapped, Mayor's Committee on (DCS) 768-7762Hawaii Center for Independent Living (private) 537-1941Hoopono [blind rehabilitation] (DHS) 586-5269Lanikila Rehabilitation Ctr. & Crafts (DHS) 531-0555

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Parking permit issued by satellite city halls (CSD) Forinformation - State Disability and Communication AccessBoard

    586-8121

    Statewide Center for Visual & Hearing Impaired (DOE) 733-4999Harbors, commercial (DOT) 587-2066Harbor Master, Oahu 587-2070Harbors, recreational (DLNR) 587-1963HART - Honolulu Authority for Rapid Transportation (alsounder Honolulu below) 768-6159

    Hauula Community Park (DPR)293-5564

    Hawaii Centers for Independent Living (private)522-5400

    Hawaii Community Development Authority (BEDT) 587-2870

    Hawaii Criminal Justice Data Center (AG) 587-3100

    Hawaii Kai Satellite City Hall 768-4800Hawaii Foodbank (private) 836-3600Hawaii FYI (B&FD) 586-1940Hawaii Government Employees Assn. (private) 536-2351Housing and Community Development (HCD) 832-6060Hawaii Labor & Industrial Relations Appeals (LIR) 586-8600Hawaii Labor & Industrial Relations Wages Div. (LIR) 586-8777Hawaii Labor Relations Board (LIR) 586-8610Hawaii Materials Exchange (private) 586-8143Hawaii Patrolling Authority (DPS) 587-1290Hawaii Services on Deafness (private) 945-3533Hawaii Visitors & Convention Bureau (private-state) 923-1811Hawaiian Affairs Office (OHA) 594-1888Hawaiian Home Lands (state) 620-9500

    HAWAIIAN HUMANE SOCIETY2700 Waialae Avenue, Honolulu, HI 96826

    Under contract to the city, the Humane Society poundservices.

    Website Here

    946-2187

    Hawaiian Electric, trouble calls (private) 548-7961Hawaiiana programs (DPR) 266-7655Hazardous Materials [toxic chemicals, paint, oil, etc.]

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Emergency response (HLTH) 586-4249Information about (HLTH) 586-4226Hazardous materials disposal (ENV) [email protected] 768-3401Hazardous materials spill (US Coast Guard) 541-2068Hazardous waste dumping in sewers (ENV) 768-3300Household hazardous waste disposal (ENV) 768-3201[recording for after hours] 768-3300

    Head Start - Honolulu Community Action (private) 488-5630Heeia Neighborhood Park (DPR) 233-7330Highway maintenance, state (DOT) 831-6713Hiking Information (DLNR) 587-0300Historic, cultural & scenic districts [special land use controls](DPP)

    768-8012

    Ho'ala Project (DCS) 587-3850Hoaeae Community Park (DPR) 676-8832HoLIS [GIS data base] (DPP) 768-8058Home, vacation, lodging rental land use certificate (DPP) 768-8111Homeless, Unsheltered

    Office of Housing (MAY)

    State Homeless Services

    Waikiki Health Ctr. Care-A-Van (to report unshelteredperson for assistance on Oahu)

    768-4687

    586-7082

    791-9359

    Emergency Shelters

    Institute for Human Services

    Lighthouse Outreach Center

    Next Step Shelter

    845-7052

    680-0823

    922-4790

    Honolulu Authority for Rapid Transportation(HART) 1099 Alakea Street,Suite 1700 Honolulu, Hawaii 96813

    Daniel Grabauskas, CEO/Executive Director

    Website Here

    768-6159

    Honolulu C&C Employees Credit Union (private) 531-3711Honolulu City Lights (Culture and the Arts) 768-6622Honolulu Community Action Program (private) 521-4531

    Head Start Division 832-2522Honolulu Film Office (MO) 527-6108

    Fax 527-6102Honolulu Geographical Information System (DPP) 768-8058Honolulu government information (CSD) 768-4385

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Honolulu Municipal Television (CSD) 523-4332Honolulu Police--see police

    HONOLULU RESOURCE RECOVERY VENTURE (seeHPOWER)

    Ogden Martin Systems91-174 Hanua Street, Kapolei, HI 96707Operates for the city the H-POWER plant that burns refuse toproduce electricity.

    Honolulu Zoo information [recording] (DES) 971-7171Honolulu Zoo administration (DES) 971-7174Ho'omaluhia Botanic Garden (DPR) 233-7323House inspection (DPP) 768-8118House moving permit (DTS) 768-8387House numbering (DPP) 768-8220Housing buy back - city built (BFS) 768-8652Housing codes (DPP)

    768-8118

    Housing for the elderly (DCS) 768-7700Housing, Mayor's Office of 530 SouthKing St., Rm. 306 Honolulu, Hawaii 96813

    Website Here

    768-4687

    Fax 768-4242

    Housing project management (DFM) 478-9584Housing rental assistance - Section 8 (DCS) 768-7096Housing, repair loans (DCS) 768-7076Housing, State government (HCD) 587-0597H-POWER, Honolulu Resource Recovery Venture 682-2099H-POWER (Refuse Div. staff) (ENV) 768-5455HUMAN RESOURCES DEPARTMENT650 S. King Street, Honolulu, HI 96813

    Carolee C. Kubo, Director

    This department administers the recruitment program to fill jobvacancies; establishes a comprehensive personnelmanagement program; administers job safety and trainingprograms; administers the worker's compensation program,and handles collective bargaining negotiations and laborcontracts. It conducts physical examinations of job applicantsand certain employees.

    Website Here

    768-8500

    Fax 527-5563

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Humane Society, Hawaiian (private) 946-2187Hunter Education (DLNR) 587-0200Hunting license (DLNR) 587-0166Hurricane information recording (CDA) 527-5372

    Top

    I

    Immigration & Naturalization Services (U.S.) 532-3721Identification card, state (AG) 587-3111Illegal burning (Fire Dispatch) 523-4411Illegal dumping 768-3203Improvement district assessments (BFS) 768-3901Industrial Wastewater Discharge Permit (DPP) 768-8197Information on state government (GOV) 586-2211

    INFORMATION TECHNOLOGY DEPARTMENT650 S. King Street, Honolulu, HI 96813

    Mark D. Wong, Director and Chief Information Officer

    This agency plans, coordinates and directs the citygovernment's computer operations. It manages a centralizeddata processing system, the city's web site, and providescoordination and assistance to agencies with their computersystems.

    768-7684

    Fax 768-7807

    Infrastructure planning (DPP) 768-8101Institute for Human Services (private) 845-7150Insurance Commissioner (CCA) 586-2790Insurance Risk Manager (BFS) 768-3859Internet, C & C home page http://www.honolulu.gov/Internal Revenue Service (US) 800-829-1040Iolani Palace tours (private) 522-0832

    Top

    J

    Job Information, City Government (DHR) 768-8536Job employment service (LIR) 586-8700Job information state government (HRD) 586-8700Judiciary, State (JUD)

    Circuit Court 539-4400Disciplinary Counsel 521-4591Family Court 539-4400

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Law Library 539-4964Small Claims Court 538-5151Traffic Court 538-5500Judiciary Information (JUD) 539-4910

    Junk your own vehicle (CSD) 532-4325Top

    K

    Kahala Recreation Center (DPR) 733-7371Kahaluu Community Park (DPR) 239-8726Kahuku Golf Course (DES) 293-5842Kahuku District Park (DPR) 293-5116Kahuku Police Substation, 56-470 Kamehameha Hwy. 723-8650Kailua Police Station, 219 Kuulei Road 723-8838Kailua District Park (DPR) 266-7652Kailua Swimming Pool (DPR) 266-7661Kaimuki Gymnasium (DPR) 733-7352Kaimuki Community Park (DPR) 733-7351

    Kaiser Pool (DPR) 396-9482Kakaako development (HCDA) 587-2870Kalaeloa Police substation (HPD) 682-0528/0164Kalakaua Recreation Center (DPR) 832-7801Kalama Beach Park (DPR) 266-7654Kalihi (Fred Orht) water museum (BWS) 748-5312Kalihi-Kapalama Satellite City Hall (CSD) 768-4500Kalihi Police Substation, 1685 Kamehameha IV Road 723-8207Kalihi Uka Playground (DPR) 832-7807Kalihi Valley District Park (DPR) 832-7811Kalihi Valley Swimming Pool (DPR) 832-7814Kamehameha Parade, King (DAGS) 586-0333Kamehameha Playground (DPR) 832-7819Kamamalu Community Center (DPR) 522-7044Kamiloiki Community Park (DPR) 395-5314Kamokila Community Park (DPR) 682-4161Kaneohe Community & Senior Center (DPR) 233-7317Kaneohe District Park (DPR) 233-7308Kaneohe Community Park (DPR) 233-7330Kaneohe Police Station, 45-270 Waikalua Road 723-8640Kaneohe: Windward City Satellite City Hall (CSD) 768-4100Kaneohe Swimming Pool (DPR) 233-7311Kanewai Community Park (DPR) 733-7366Kanewai Swimming Pool (DPR) 733-7365

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Kapaolono Community Park (DPR) 733-7370Kapaolono Swimming Pool (DPR) 733-7369

    Kapiolani Park Maintenance Office (DPR) 733-7389Kapiolani Park Bandstand (DPR) 971-2525Kapiolani Regional Park, Queen (DPR) 971-2525Kapolei Community Park (DPR) 671-0561Kapolei Hale, 1000 Uluohia Street 768-3343

    Kapolei Building Permits Office (DPP) 768-3126Kapolei Drivers License Office (CSD) 768-3100Kapolei Satellite City Hall (CSD) 768-3400

    Kapolei Police substation 1100 Kamokila Blvd 723-8400Kapunahala Neighborhood Park (DPR) 233-7316Kauluwela Playground (DPR) 522-7042Keehi Lagoon Park (DPR) 831-7111Keiki Car Seat Hotline (HPD/PVT) 538-3334Kilauea Gym (DPR) 733-7356Kilauea District Park (DPR) 733-7355King Kamehameha I Celebration Commission (DAGS) 586-0333Koko Head Complex (DPR) 395-3407Koko Head District Park (DPR) 395-3096Koko Head Gymnasium (DPR) 395-5189Koko Head Shooting Complex (DPR) 395-2992Kualoa Regional Park (DPR) 237-8525

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    L

    Lanakila Playground (DPR) 832-7820Land Court (JUD) 539-4777Land management - sale, lease, etc. (BFS) 768-3938Land management, state (DLNR) 587-0446Landslide/hillside stability problems, state (DLNR)

    587-0446

    Land survey, C&C lands (DDC) 768-3950LAND USE INFORMATION, PERMITS ANDREGULATIONS, Oahu (DPP)

    Cluster housing 768-8013Conditional Use Permits 768-8021Environmental impact review 768-8013Existing use permits - non-residential 768-8041Existing use permits - residential 768-8031Flood zone variances 768-8099

    Land, C&C ownership and use of (DDC) 768-3950

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Land use information 768-8252Land Use Ordinance, to buy copies of (CSD) 768-3760Land use violations, Complaints/investigation 768-8118Fines, civil 768-8111Non-conforming use certificates (for transient vacation

    units & bed/breakfast homes)768-8111

    Park dedication requirement 768-8099Plan review use permits 768-8013Planned development - housing permits 768-8013Shoreline setback variances 768-8013Site plan review permits 768-8041Special design district permits 768-8013Special management area permits 768-8013Special use permits (state) 768-8041Subdivision/consolidation of land 768-8099Zero lot line site plan approval 768-8099Zone changes (rezoning) 768-8041Zoning adjustment permits 768-8021Zoning variances 768-8252Zoning waivers for governments & public utilities 768-8252

    Landfill (ENV) Landfills 768-3401Waimanalo Gulch (private-contract: Waste

    Management)668-2985

    Landlord-Tenant code (CCA) 586-2634Lanikila Health Center (HLTH) 832-5757Lawline [recording] (JUD) 528-5257Leasehold conversion by City & County (DCS) 592-2290Legal Services

    Complaints against lawyers (JUD) 521-4591Elder Law Program (UH) 956-6544Hawaii Bar Association (private) 537-1868Hawaii Lawyers Care (private) 521-7740Legal Aid Society of Hawaii (private) 536-4302

    Legislative Reference Bureau (LEG) 587-0700Legislators, State of Hawaii 586-2211Lehua Community Park (DPR) 453-7558Library, municipal reference is closed (call forappointment) (CSD) 768-3765

    Library, State (DOE) 586-3500Licenses

    City licensing see Business, Drivers or Motor vehicle 532-7700Care Homes (HLTH) 586-4100Child Care (DHS) 587-5266Contractors (CCA) 586-2700

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Mechanics (CCA) 586-2701Nursing (CCA) 586-2695Professional & vocational (CCA) 586-3000

    Lifeguards, Honolulu (HESD)

    Website Here

    723-7861

    Liquor Commission, Honolulu (BFS) 711 KapiolaniBoulevard, Suite 600, Honolulu, Hawaii 96813

    The commission issues licenses, sets and enforcesregulations, and hears complaints about business with liquorlicenses. Email: [email protected]

    768-7355

    Fax 591-2700

    Complaint (recording, 24-hour line) 768-7363Employee registration (recording) 768-7300Business liquor license 768-7323

    Litter at bus stops (TheBus) 848-4500Litter, clean-up programs (DPR) 768-3007Livestock lost or loose (DPR)(call 911 - HPD dispatch, if dangerous or an emergency.)

    971-7195

    Living wills information (DCS) 768-7700Loading zone permits (CSD) or call any SCH 532-7710Loans, home improvement (DCS)

    51 Merchant St

    Kapolei Hale, 1000 Uluohia St

    768-7076

    768-3240

    Long term care (DHS) 586-5545LOST AND FOUND:

    on buses (TheBus) 848-4444in Frank F. Fasi Civic Center area (DFM) 523-4528Police (HPD) 529-3283

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    M

    Ma'ili Community Park (DPR) 696-4766Makaha Valley Community Park (DPR) 695-9466Makakilo Community Park (DPR) 672-8465Makakilo Swimming Pool (DPR) 672-3840Makalapa Playground (DPR) 483-7857Makalena, Ted Golf Course (DES) 675-6052Makiki District Park (DPR) 522-7082Makiki Library (private) 522-7076Makiki Swimming Pool (DPR) 521-4802

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Makua Alii Senior Center (DPR) 973-7258Manana Neighborhood Park Pool (DPR) 453-7556

    MANAGING DIRECTOR OFFICE530 S. King Street, Honolulu, HI 96813

    Ember Lee Shinn, Managing Director

    Georgette T. Deemer,Deputy Managing Director

    By Charter, the managing director is the principalmanagement aide to the mayor and serves as acting mayorwhen the mayor is out of state, resigns or dies. The staff isto evaluate the management and performance of theexecutive agencies, set standards of administrative practice,and assist the mayor as required. The mayor appoints thestaff and the director is confirmed by the City Council.

    768-4275

    Fax 768-4242

    Manoa Gymnasium (DPR) 988-0513Manoa Swimming Pool (DPR) 988-6868Manoa District Park (DPR) 988-3136Maps: (see also TheBus, GIS and other web pages)

    Bus routes (TheBus) 848-4500Council district (CLK) 768-3800Flood zones (DPP) 768-8013Geographical Information System [G.I.S.] (DPP) 768-8058Tax maps (BFS) 768-3799

    Marriage license recording (HLTH) 586-4533Marriage records (HLTH) 586-4533Maunalani Playground (no office) (DPR) 768-3003

    MAYOR530 S. King Street, Room 300, Honolulu, HI 96813email: [email protected]

    Kirk Caldwell, Mayor

    The mayor is the chief executive of the City and County ofHonolulu. He is elected to a 4-year term and appoints themanaging director and most other agency heads. The mayorsubmits proposed laws (bills) to the City Council and mayapprove or disapprove (veto) bills passed by the council. Ifseven members of the council vote again for a vetoed bill, itwill become law.

    Webpage Here

    768-4141

    FAX 768-5552

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Mayors, other countiesHawaii Mayor 808-961-8211Kauai Mayor 808-241-6300Maui Mayor 808-243-7855

    Mayor's Performance Hot-line [recording] 527-5666McCoy Pavilion Manager (DPR) 768-4611McCully Gymnasium (DPR) 973-7271McCully District Park (DPR) 973-7271McCully Swimming Pool (DPR) 973-7271MEDICAL EXAMINER DEPARTMENT835 Iwilei Road, Honolulu, HI 96817

    Dr. Christopher Happy, Director

    The medical examiner (elsewhere often called the coroner)is charged with the responsibility for investigating the causesof violent deaths and those deaths that occur suddenly orunexpectedly when the individual was in apparent goodhealth.

    Website Here

    768-3090

    FAX 768-3099

    Mediation Center of the Pacific (private) 521-6767Mental health & substances abuse emergency assistance 247-2191Mililani District Park (DPR) 623-5258Military Telephone information (US) 449-7110Minimum wage & overtime law enforcement (LIR) 586-8755Missing persons (HPD) 529-3885Moanalua Playground (DPR) 831-7105Moanalua Swimming Pool (DPR) 831-7106Moped license (CSD) 733-2540Morgue (MED) 768-3090MOTOR VEHICLE LICENSING [recording] (CSD)1031 Nuuanu Avenue 2nd floorPO Box 30330, Honolulu 96820-0330(Satellite City Halls handle all walk-ins)

    Website Here

    532-7700

    Financial responsibility 532-7740Motor Vehicle Control (1112 Kapahulu Ave) 733-2530Motor vehicle inspections (1112 Kapahulu Ave) 733-2530New registrations 532-4324Out-of-state registration 532-4324Ownership transfers 532-4324Registration renewals 532-4325

    Motor vehicle safety check for commercial vehicle (DOT) 692-7661

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Motor vehicle safety check inspectors (CSD) 1112 KapahuluAve

    733-2542

    Municipal landfills see Landfills for more details) 768-3401

    MUNICIPAL PARKING

    Frank F. Fasi Civic Center Garage (DFM)523-4528

    Parking lots (city) (DFM) 768-3369Parking meter enforcement (HPD)

    832-7834

    Parking meter maintenance, (HPD)832-7834/832-7836

    Parking rates and hours (DFM)768-3369

    Municipal Reference Center Archives (CSD)768-3765

    Municipal Reference Center (CSD)768-3765

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    N

    Name change (LTGOV) 586-0255Nanakuli Beach Park (DPR) 668-1137

    Narcotics, vice complaints (HPD)529-3101

    Narcotics enforcement - state (DPS)587-1200

    National Memorial Cemetery of the Pacific (US)541-1430

    National Park Service, local office (US) 541-2693

    Neal Blaisdell Center (DES)

    Website Here

    768-5400

    Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm

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  • Box Office recording 768-5252

    Neal Blaisdell Park (DPR) 483-7862

    Negligence claims against the city (COR) 768-5222

    Neighborhood Board information (MO)

    Website Here

    768-3710

    Neighborhood Commission (MO) 768-3710

    Neighborhood mediation - Mediation Center of the Pacific(private) 521-6767

    Newsstand permits, location complaints (CSD) 534-1034

    No smoking law - Honolulu (CLK) 768-3822Noise problems from

    Air conditioners (DPP) 768-8259Construction/equipment/air conditioners (HLTH) 586-4700Individuals - police 911Liquor-licensed premises (LIQ) 768-7331Liquor-licensed premises - after hours: 768-7363Vehicles or public property - police 911

    Notary Public license (AG) 586-1218Top

    O

    Oahu Civil Defense Agency: Dept. of EmergencyManagemnet (DEM)

    723-8960

    Oahu Metropolitan Planning Organization 587-2015

    OAHU TRANSIT SERVICES OF HONOLULU, INC.811 Middle Street, Honolulu, HI 96819

    .

    This private, nonprofit corporation operates TheBus and TheHandi-Van systems for the City. It provides the bus driversand mechanics to maintain the buses. The staff also processand issue all types of bus passes and provide bus routinginformation. The Department of Transportation Services

    848-4400

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  • determines the number of buses, their routing and thelocation of bus stops.

    http://www.thebus.org/

    Oahu Work Links [formerly WorkHawaii] (DCS) 843-0733Occupancy, new buildings (DPP) 768-8259Occupational Safety & Health [OSHA- state] (LIR) 586-9100OSHA - federal (US) 541-2685Ocean Recreation DPR Dist. (DPR) 373-8013Ocean Safety Office [lifeguards] (ESD) 922-3888Office of Hawaiian Affairs (OHA) 594-1888Ohana (family) housing permits (DPP) 768-8013Oil large quantities, dispose of (private) 834-1444Oil spill in ocean (USCG) 541-2068Ombudsman's Office (LEG) 587-0770One Stop Permit ShopOpen Market, People's (see under People's...) 522-7088Ordinances, City and County (CLK) 768-5822Out -of-state vehicle registration (CSD) 532-4324Oversize & overweight vehicle permit (DTS) 768-8392Ownership of C & C streets, roads and highways (DDC) 768-8732

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    P

    Pacific Palisades Community Park (DPR) 453-7557Paint disposal (ENV) 768-3201Paki Hale (DPR) 971-2504Paki Communit Park (DPR) 733-7368Pali Golf Course (DES) 266-7612Palolo Valley District Park (DPR) 733-7358Palolo Gymnasium (DPR) 733-7363Palolo Swimming Pool (DPR) 733-7362Papakolea Playground (DPR) 522-7048Parade permits (DTS) 768-8391Parent and Child Center of Hawaii (private) 847-3285Park, adopt a (DPR) 768-3007Park and Ride facilities (DTS) 768-8378Park dedication requirement information (DPP) 768-8099Parking lots, municipal (DFM) 768-3369Parking meters

    Enforcement (HPD) 832-7834Maintenance, parking meter 832-7836

    Parking rates and hours 768-3369

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  • PARKS AND RECREATION DEPARTMENT1000 Uluohia Street, Kapolei, HI 96707

    Internet: www.honolulu.gov/parks

    Michele K. Nekota, Director

    The department plans, constructs, maintains and operatesparks and recreational facilities; develops and administerscultural, recreational and other leisure-time activities;operates and beautifies with plants public streets, malls andother facilities.

    768-3001

    Fax 768-3053

    General information 768-3003Honolulu Botanical Gardens Division 522-7052Urban Forestry Div. (trees) 971-7151Park Maintenance

    East Honolulu (Dist. 1) 373-8015West Honolulu (Dist. 2) 522-7073Leeward Oahu (Dist. 3) 675-6031Windward Oahu (Dist. 4) 233-7300

    Park Maintenance & Recreation Services Div. 768-3007Park use permits 768-3440Parks and Recreation District offices:

    District I Office (Makapuu to McCully) 373-8013District II Office (Makiki to Aiea) 522-7070District III Office (Leeward) 671-0561District IV Office (Windward) 233-7300District V (Central) 677-8849

    Recreation Support Services 768-3932Parks, state (DLNR.) 587-0285

    Permits 587-0300Parole Office (DPS) 587-1290Passport Agency (US) 522-8283Pauahi Recreation Building (DPR) 527-6752Payroll, City & County (BFS) 768-8600Pearl City District Park (DPR) 453-7550Pearl City Police Substation, 1100 Waimano Home Road 723-8800Pearl City Swimming Pool (DPR) 453-7552

    Pearl City Urban Garden Center (UH)453-6059

    Pearlridge Satellite City Hall (CSD) 768-5000Peddler (business) license (CSD) 1112Kapahulu Avenue

    733-2540

    People's Open Markets, 1527 Keeaumoku Street (DPR) 522-7088

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  • Monday - Honolulu AreaManoa Valley District Park, 2721 Kaaipu Avenue, 6:45 - 7:45 a.m.Makiki District Park, 1527 Keeaumoku St., 8:30 - 9:30a.m.Mother Waldron Neighborhood Park, 525 Coral St., 10:15 - 11:00a.m.Fasi Municipal Building Parking Deck, Alapai and Beretania Sts.,11:45 - 12:30 p.m.Tuesday - Leeward & Central AreaWaiau District Park, 98-1650 Kaahumanu St., 6:30 - 7:30 a.m.Waipahu District Park, 94-230 Paiwa St., 8:15 - 9:15 a.m.Wahiawa District Park, N. Cane and California Ave., 10 - 11 a.m.Mililani District Park, 94-1150 Lanikuhana Ave., 11:45 - 12:30p.m.Wednesday - Honolulu AreaPalolo District Park, 2007 Palolo Ave., 6:30 - 7:30 a.m.Old Stadium Park, 2237 South King St., 8:15 - 9:15 a.m.Queen Kapiolani Park, Paki/Monsarrat Sts., 10 - 11 a.m.Thursday - Windward OahuWaimanalo Beach Park, 41-741 Kalanianaole Hwy. 7:15 - 8:15a.m.Kailua District Park, 21 S. Kainalu Drive, 9 - 10 a.m.Kaneohe District Park, 45-660 Keaahala Rd., 10:45 - 11:45a.m.Friday - Leeward OahuHalawa District Park, 99-795 Iwaiwa St., 7 - 8 a.m.Ewa Beach Community Park, 91-955 North Rd., 9 - 10 a.m.Pokai Bay Beach Park, 85-037 Waianae Valley Rd., 11 - 11:45a.m.Saturday: Kalihi - Hawaii KaiKamehameha Community Park, 1400 Adelaide St., 6:15 - 7:30a.m.Kaumualii St. (at 700 Kalihi St.) 8:15 - 9:30 a.m.Kalihi Valley District Park, 1911 Kamehameha IV Rd. 10 - 10:45a.m.Salt Lake Municipal Parking Lot, 5337 Likini St., 11:15 - noonHawaii Kai's Park and Ride Lot on Keahole St., 1 - 2 p.m.Sunday - Kapolei and Royal KuniaKapolei Community Park, 91-1049 Kamaaha Loop, 7 - 8:30 a.m.Royal Kunia Park and Ride Facility at Kupuna Loop and KupuohiStreet, from 9:30 to 11:00 a.m.Waikele Community Park, 94-870 Lumiaina Street, 11:30 a.m. to12:30 p.m.

    Permits are listed under subject headings:Building, business, camping & picnic, fireworks, landLiquor, loading zone, newspaper stand, & street usage

    Petrie Community Park (DPR) 733-7373Physical examinations for employees (DHR) 522-7024

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  • Physical fitness/sports programs (DPR) 483-7853Picnic permits issued by satellite city halls (CSD) 768-3440Pililaau Community Park (DPR) 696-4442Plan review use permits [land use] (DPP) 768-8013Planned housing development permits (DPP)

    768-8013

    Planning Commission (DPP) 768-8007Planning data & forecasting (DPP) 768-8053

    PLANNING AND PERMITTING DEPARTMENT650 S. King Street, Honolulu, HI 96813

    George I. Atta, FAICP, LEED AP, CEI, Director

    This agency prepares, revises and administers the GeneralPlan and Development Plans for Honolulu. It also reviewsthe annual budget proposal for conformance to the GeneralPlan, enforces the land use ordinances and issues buildingand land use permits.

    Website Here

    768-8000

    Fax 527-6743

    Plant Quarantine (state - AGR) 586-0844Plumbing code enforcement (DPP) 768-8242Plumbing inspections (DPP)

    768-8242

    Police Commission, Honolulu 1060 Richards Street, Suite 170 547-7580

    POLICE DEPARTMENT, HONOLULU801 S. Beretania Street, Honolulu, HI 96813

    Louis M. Kealoha, Police Chief

    The Honolulu Police Department's jurisdiction includes theHonolulu Police Department continued entire City andCounty of Honolulu except for military bases. An appointedPolice Commission hires the police chief and hearscomplaints against police officers.

    For emergency or routine assistance of police officers, call911 and ask for police dispatch.Telecommunications for the deaf ..................... 529-3400

    Internet Web page: www.honolulupd.org/

    723-3327

    Fax 529-3327

    Arrested persons, information about 723-3284

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  • Complaints about police.

    Professional Standards Office: off duty behavior, onduty and past 60 days from incident, criminal in nature, orinvolves civilian employees.

    webpage here

    723-3775

    Complaints about police.

    Police Commission: on duty, within 60 daysof incident, and involves misconduct.

    webpage here

    723-7580

    Community Affairs (Information)723-3475

    Criminal Investigation Unit723-3609

    Crime Stoppers [recording] (privately funded)955-8300

    DARE coordinator 723-3475Firearms registration 723-3190Graffiti, to report [recording]

    723-3475

    Hire officers for special duty723-3575

    Human Resources 723-7788Information [a recording after hours]

    529-3352

    News Media Liaison Office529-3550

    Neighborhood Security Watch program 723-3475Police Athletic League, (PAL)

    723-3475

    Records & Identification, Accident reports 723-3258

    Traffic Division 723-3413Vice Division - Narcotics 529-3101Police substations

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  • Downtown723-3310

    Kailua 723-8838Kahuku

    723-8650

    Kalihi 723-8207

    Kaneohe 723-8640Kapolei 723-8400Pearl City 723-8800Waianae 723-8600Wahiawa 723-8700Waikiki 723-8562

    Pollution, investigation & enforcement:Air (HLTH) 586-4200Beaches, City park (DPR) 732-1800Noise/radiation (HLTH) 586-4700Ocean or oil (USCG) 541-2068Sanitation (HLTH) 586-8000Streams, illegal dumping in (ENV) If presently

    occuring call 911 (police)768-3300

    Stream, pollution (HLTH) 586-4309Population statistics (BEDT) 586-2466Potholes report [recording] (DFM) 768-7777

    State highways 536-7852Poundmasters (to catch livestock) call Hawaiian HumaneSociety or 911 (HPD)

    946-2187

    Prison inmate locator information (PSD) 486-2600Probation-adult (PSD) 539-4500Professional & vocational licensing (CCA) 586-3000Property assessments 842 Bethel St. (BFS) 768-3799

    Property ownership, exemptions & tax rates 842 Bethel St(BFS) 768-3799

    Property tax collections (Hon. Hale) (BFS) 768-3980Delinquent payment (Hon. Hale) (BFS) 768-3980

    Property tax maps (842 Bethel Street) (BFS)768-3799

    Property tax relief for elderly (Hon. Hale) (BFS) 768-3980

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  • PROSECUTING ATTORNEY DEPARTMENT1060 Richards Street, 10th floor, Honolulu, HI 96813

    Keith Kaneshiro, Prosecuting Attorney

    Under the prosecuting attorney, who is elected to a 4-yearterm, the agency prosecutes those who violate all statutes,ordinances and regulations for which there are criminalsanctions within the City and County of Honolulu.

    Website Here

    768-7400

    Fax 768-7515

    Visitor Assistance Program 547-7422

    Bad Check Restitution (Victim) (1-800) 842-0690Bad Check Restitution (Writer) (1-800) 832-9973Public Defender (B&F) 586-2200Public health nursing services (HLTH) 586-4620Public Information Practices (LTGOV) 586-1400Public utilities complaints (CCA) 586-2020Puohala Neighborhood Park (DPR) 233-7316Pupukea Beach Park (DPR) 638-7213Purchases/contracts, by the City & County of Honolulu (BFS)

    Bids - construction 768-3956Bids - goods 768-3938Concessions (DES) 523-4594Contracts 768-3938Purchase orders 768-8600

    Puunui Playground (DPR) 595-2460Top

    Q

    Quarantine Information (AGR) 948-0145Birds & Plants 586-0844Dogs & Cats 483-7151

    Queen Kapiolani Regional Park (DPR) 971-2525Quest [Health Quest/Med/Quest] (DHS) 586-5390

    Emergency assistance 587-3540New applications 587-3521

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    R

    Rat(s) in toilet or sewer lines (ENV) 768-7270

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  • Rail Transit, Honolulu Authority for Rapid Transportation(HART)

    Rapid Transit Division (DTS)

    768-6159

    768-6112

    Real Property Assessment Division, (BFS) 842 Bethel St.

    Website HereReal property assessments 768-3799Real property assessment appeals

    768-3799

    Real property tax exemptions768-3799

    Real property tax maps768-3799

    Real property tax collections (BFS) 768-3980Real property tax delinquencies (BFS) 768-3980Real property tax relief (BFS) 768-3980Realtors, Honolulu Board of (private)

    Real Estate Commission (CCA)

    732-3000

    586-2643

    Reconstruction permits, vehicle, 1112 Kapahulu Ave (CSD) 733-2542Recreation Programs (DPR)

    Aquatics 483-7855Arts & Crafts 455-2342Children & Youth 522-7086Creative Drama 592-7029Culture & Arts 522-7045Hawaiiana 266-7655Physical Fitness/Sports 483-7853Senior Citizen 973-7258Tennis, Ala Moana 592-7031Tennis, Diamond Head Center 971-7150Therapeutic Recreation 522-7034

    Recycling Program, Refuse Div. (ENV) 768-3200Red Cross, Hawaii Chapter (private) 734-2101Bulky Item, Refuse and Recycling Collection (ENV)Website Here

    For all Oahu neighborhoods 768-3200

    Dead animal pickup (DFM) [call 7:45 a.m. - 4:30] p.m.](Road Maintenance)

    Aiea-Ewa 455-1725Honolulu [call 7 a.m. - 2:30 p.m.] 832-7840Kailua - Waimanalo 262-4346

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  • Kaneohe 247-3553Koolauloa 293-5657Wahiawa 621-5241Waialua/Haleiwa 637-4795Waianae 768-4310

    Refuse Convenience Centers and Transfer Stations (ENV)Locations for dropping off excess household refuse or planttrimmings (up to two pickup loads per day; open 7 a.m. - 6p.m. every day (private contractor)

    768-3401

    Ewa, Geiger Road near Kalaeloa entrance 226-2996Haleiwa, at Kawaika Transfer Station 637-5511Kapaa, at the old landfill site. 262-4648Keehi Transfer Station, 606 Middle Street, open to public

    noon - 6 p.m.845-1162

    Laie, behind the Laie Corporation Yard 293-8714Wahiawa, 71-129 Wilikina Drive 621-3648Waianae, off Plantation Road, on old landfill site 696-4203

    Waimanalo Gulch Landfill at Koolina, 92-460 FarringtonHwy (scale house)

    668-4640

    Waimanalo Gulch Landfill at Koolina, 92-460 FarringtonHwy (office)

    668-2985

    Waimanalo, Hihimanu Street near sewage plant 259-7182Waipahu, on Depot Road near the Police Academy 676-8878

    Refuse collection from businesses (ENV) 768-3410Registration renewals, motor vehicles (CSD) 532-4325Regulated industries complaints (CCA) 586-2676Regulated industries license check (CCA) 586-3000Rehabilitation Loans, 51 Merchant St. (DCS)

    Kapolei Hale, 1000 Uluohia St.

    768-7076

    768-3240

    Rental assistance (Section 8), 842 BethelStreet(DCS)

    768-7096

    Kapolei Hale, 1000 Uluohia Street (DCS) 768-3000Rental assistance, state (DHS) 832-6040Resolutions, City Council (CCL) 768-3822Restraining order, domestic (JUD) 538-5959Restraining order, temporary (JUD) 538-5151Retirement System, state & county employee (B&FD) 586-1735Rezoning applications (DPP) 768-8021Right-of-way ownership, City and County (DDC) 768-8733Road maintenance, C&C (DFM)

    Honolulu - East Oahu areas 768-3621Kailua - Waimanalo 262-4346Kaneohe 247-3553Laie 293-5657

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  • Pearl City 455-1725Wahiawa 621-5241Waialua 637-4795Waianae 768-4310

    Ditch maintenance

    Roadside maintenance

    768-3600

    Pothole hot-line 768-7777

    Roosters, crowing - service no longer provided

    ROYAL HAWAIIAN BAND2805 Monsarrat Avenue, Honolulu, HI 96815

    Clarke L. K. Bright, Bandmaster

    Descended from the Kingdom of Hawaii's official band thatwas established in 1837, the Royal Hawaiian Band servesas the full-time band of the City and County ofHonolulu. Write to the Mayor, 530 South King St, Honolulu,HI 96813 to request the band.

    Regularly scheduled concerts:Kapiolani Park Bandstand at 2 p.m.,SundaysIolani Palace at 12:15 p.m., Fridays

    Webpage Here

    922-5331

    Fax 924-2841

    Runaway children (HPD) 529-3915Top

    S

    Safe drinking water (BWS) 748-5030Safety check information/complaints (CSD) 733-2542Salt Lake District Park (DPR) 831-7100Sanitation investigation & enforcement (HLTH) 586-8000Satellite City Hall Program (CSD)

    Ten Satellite City Hall locations provide these Services:

    1. The sale of monthly passes for TheBus are sold andbus schedules for each satellite's community are stocked;

    2. Applications are available for duplicate birth, marriage,divorce and death certificates, child labor permits, city andstate civil service jobs, bus pass or parking permitapplications for those with disabilities, duplicate motor

    768-3798

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  • vehicle registration and ownership titles, licenseplate/emblem replacement, and social Security cardapplications

    3. Transactions for moped ownership transfers,out-of-state vehicle permits, bicycle ownership transfers,registration renewals are issued for vehicles, safety checksales to inspectors, serial number verification, licenses for:dogs, bicycles and mopeds.

    4. Permits issued: moving unlicensed vehicles, and largegroup picnics, and voter registration, duplicates andcertification. Beginning March 9, 2012,camping permits willnot be issued at the Satellite City Halls. They will beavailable online and at the Parks Permit Office at the FasiMunicipal Building.

    5. Water and non-delinquent property tax bills may be paidby check, cash or money order.

    Webpage HerePermanent, Satellite City Hall locations

    Ala Moana Center, Kona Street sideHours are Monday - Friday: 9 am - 5 pm

    768-4300

    Pearlridge Shopping Center, UptownHours are Monday - Friday: 9 am - 5 pm;(services include

    driver license renewal and duplicates)

    768-5000

    Windward City Shopping CenterHours are Monday - Friday 8 am - 4 pm

    768-4100

    Hours for the following offices are Monday - Friday, 8 a.m. -4 p.m.

    Fort Street Mall, 1000 Fort St.(Services includes driver license renewal and duplicates)

    768-4103

    Hawaii Kai, 6600 Kalanianaole Hwy(Services includes driver license renewal and duplicates)

    768-4800

    Kalihi-Palama, 1199 Dillingham Blvd. 768-4500Kapolei, 1000 Uluohia St. 768-3400Wahiawa, 330 North Cane Street 768-4700Waianae Satellite and Neighborhood Community Center85-670 Farrington Hwy.

    768-4900

    Seals on beach (DLNR.) 587-0077Search & rescue emergencies in ocean within three miles ofbeach, ask for Fire Dispatch

    911

    beyond the three-mile limit (US Coast Guard) 536-4336Section 8, Rental assistance (DHS) St of HI 832-6040Section 8, Rental assistance 842Bethel St (DCS)

    768-7096

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  • Section 8, Rental assistance (DCS) Kapolei, 1000 UluohiaSt, #118

    768-3000

    Senior citizen bus pass (TheBus) 848-4444Senior citizen information (DCS) 768-7700Senior citizen nutrition program (DCS) 768-7700Senior citizen recreational programs (DPR) 973-7258Septic tank overflowing (HLTH) 586-4294Setback from road requirements (see also Traffic Engineers) 527-6270Sewage backing up into house (ENV) 768-7272Sewage odor/noise complaints (ENV) 768-7272SEWER (Wastewater Management Division, ENV services)

    Website HereBilling 768-3300

    Cesspool pumping768-7232

    Connection Permit (DPP)768-8210

    Construction (DDC) 768-8794Customer Service 768-3300Discharge into system 768-7232Improvement District information 768-8836Line hookup / location (DPP) 768-8197Line or manhole problems 768-7272Treatment plants (see Wastewater Treatement Plants for

    specific phone numbers)768-7232

    Treatment plant / pump statin problems 847-8307Sex Abuse Treatment Center (private) 524-7273Shark sighting, to report (CDA) 523-4121Shelters, bus (DTS) 527-6014Sheriff's office (DPS) 538-5660Sheridan Playground (DPR) 592-7041Shoreline setback variances (DPP) 768-8013Sidewalk construction permits (DPP) 768-8220Sidewalk inspections (DPP) 768-8118Signs, complaints about (DPP) 768-8151Sign permits (DPP) 768-8220Sign, repair & replacement of street (DFM) 768-3638Signs, illegal (DPP) 768-8151Small Business Administration (US) 541-2990Small business information (BEDT) 586-2545Small Claims Court (JUD) [recording] 538-5151Smoke from cook fire or imu (HFD) 523-4411Smoking law information, State (HLTH)

    Smoking law violations, State (HLTH)

    586-4661

    586-4613

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  • Smoking ordinance information (CLK) 768-3822Social Security Administration (U.S.)

    http://ssa-custhelp.ssa.gov/

    1-800-772-1213

    Solid and hazardous waste (HLTH) 586-4226Spay / neuter certificate program, certificates available atSatellite City Halls and the Hawaiian Humane Society

    356-2227

    Special design district information and permit (DPP)768-8013

    Special land management area permits (DPP)768-8013

    Speed bumps/humps on public streets (DTS) 768-8324Sports programs offered by DPR 483-7853Spouse abuse (state) 841-0822State Data Center (BEDT) 586-2499State Civil Defense (DOD) 734-2161State Fair (Honolulu Jaycees) 536-5492State highway maintenance (DOT) 831-6703State identification card (CSD) 532-7730State Parks - camping (DLNR) 587-0300State planning (GOV) 587-2807State procurement office (DAGS) 586-0554State switchboard (GOV) 586-2211State taxes (TAX) 587-4242

    Forms 587-7572Stadium Authority, Aloha (DAGS) 486-9555Status of Women, Honolulu Committee (DCS) 768-7762Stevenson Recreation Center (DPR) 522-7043Statistics (BEDT) [recording] 586-2406Stolen vehicles (HPD) 529-3231Storm drain or stream, illegal dumping in (ENV) 768-3300Storm drain improvements (DDC) 768-8795Storm drain maintenance (DFM) 768-3600Stream maintenance requests (DFM) 768-7890Stream pollution (DFM) 768-7890Street address request (DPP) 768-4058

    Street closure permits (DTS) 768-8391

    Street light maintenance (DFM) 768-5300

    Street maintenance - see road maintenance district offices

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  • Street names (DPP) 768-8099

    Street ownership (DDC)768-8725

    Street setbacks (DPP)768-8220

    Street signs, markings, maintenance & coning (DFM)768-3638

    Street signs & markings, request for new or changes to(DTS)

    768-8324

    Street sweeping requests (DFM) 832-7803

    Street Usage Information (DTS) 768-8391

    Street tree information and maintenance (DPR)971-7151

    Subdivision or consolidation of land (DPP)768-8099

    Suicide / Crisis ACCESS (DOH) 832-3100Sunset Beach Neighborhood Park (DPR)

    638-7051

    Summer Fun program (DPR) 768-3044

    Surfer in distress, ask for Fire Dispatch 911Swanzy Beach Park (DPR) 239-8926Swimming pool construction permits (DPP) 768-8220

    Top

    T

    Tax clearance, C&C (BFS) 768-3989Tax clearance (state) 587-4242Tax information (state) 587-4242Tax map keys and house numbers (DPP) 768-8220Tax payments, real property - see Real property tax 768-3980Taxi cab business license (CSD) 532-7730Taxi driver certificate (CSD) 532-7730Taxi, complaint about (CSD) 532-7730Taxi stand parking permit (CSD) 532-7710Ted Makalena Golf Course (DES) 675-6052

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  • Telecommunication For Hearing Impaired [TDD] See DeafTennis programs (DPR) 971-7150Therapeutic recreation (DPR) 768-3027Toilets, low flush installation rebate (BWS) 748-5041Towed cars from street, location of (HPD) 529-3111Traffic abstracts: available from district courts (JUD) 538-5500Traffic calming methods (DTS) 768-8324Traffic, construction plans and review (DPP) 768-8078Traffic engineer, state, Oahu District Office (DOT) 831-6703Traffic engineers (DTS) 768-8324Traffic impact (DPP)

    768-8078

    Traffic information, State (DOT) 587-2160Traffic Signal malfunction (DTS) 768-8387Traffic signal, requests for (see traffic engineers)Traffic signal maintenance (DFM) 768-5333Traffic Violations Bureau [traffic tickets/court] (JUD) 538-5500Trailer registration/licensing (CSD) 532-4324Training (employment) for those with special needs (DCS) 843-0733

    TRANSPORTATION SERVICES DEPARTMENT

    650 South King Street, 3rd Floor, Honolulu, HI 96813

    Michael D. Formby, Director

    Charged with the efficient and safe movement of traffic oncity streets, the department also administers the public bussystems that are operated by a private firm, the Oahu TransitServices Co. under contract to it.

    Website Here

    768-8305

    Fax 523-4730

    Transit (Rail) Honolulu Authority for Rapid Transportation(HART)

    Transit Division (DTS)

    768-6159

    768-6112

    Transportation, State, information (DOT) 587-2160Highways Division - maintenance (DOT) 831-6713Trash -- see RefuseTrees (DPR)

    Blocking or damaging sidewalk 971-7151Blocking sidewalk (on private land) (DPP) 768-8118Donated or relocated 971-7151

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  • Exceptional, registered 522-7060Planted, trimmed, removed 971-7151Special tree (Arborist Advisory Committee) 522-7060

    Truancy, to report (HPD) 529-3240Tuberculin Testing (HLTH) 832-5738

    Top

    U

    Unemployment insurance (LIR) 586-8971Uniform Commercial Code information (DLNR) 587-0314University of Hawaii switchboard (UH) 956-8111Utility pole problems (HECO private) 548-7961

    Top

    V

    Vacant lot inspections (DPP) 768-8118Vanpool, Dept. of Transportation (DOT) 596-8267Variances:

    Building (DPP) 768-8127Shoreline setback (DPP) 768-8013Zoning (DPP) 768-8022

    Vector Control (HLTH) 586-8021Vehicles abandoned (CSD) 733-2530Vehicle registration (CSD) 532-4325Veterans Dept., (US) 541-1000Veterans Services, state (DOD) 587-3000Victim/Witness Kokua program (PAT) 768-7485Visitor Assistance Society of Hawaii - VASH (private) 926-8274

    Vital Statistics Bureau (HLTH) 586-4539

    Volunteer Information & Referral -- ASK2000 (private)275-2000

    Voter information (LTGOV)453-8683

    Voter registration and certification (CLK)

    Website Here

    768-3800

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    W

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  • Wahiawa District Park (DPR) 621-5663Wahiawa District Park Gym (DPR) 621-6301Wahiawa Police Substation, 330 North Cane St. 723-8700Wahiawa Satellite City Hall, 330 North Cane St. (CSD) 768-4700Wahiawa Swimming Pool (DPR) 621-0857Wage claim/unpaid wages (LIR) 586-8777Waialae Complex (DPR) 733-7357Waialua District Park (DPR) 637-9721Waialua Swimming Pool (DPR) 637-6061Waianae Coast Comprehensive Health Ctr. (private) 696-7081Waianae District Park (DPR) 696-5039Waianae Police Substation, 85-939 Farrington Hwy. 723-8600Waianae Satellite City Hall, 85-670 Farrington (CSD) 768-4900Waiau District Park (DPR) 453-7555Waikele Community Park (DPR) 678-0871Waikele Swimming Pool (DPR) 678-0872Waikiki Health Center (HLTH) 922-4787Waikiki Development, Office of (MO) 547-7310Waikiki Historic Trail Walking Tour (Private) 841-6442Waikiki Police Substation, 2405 Kalakaua 723-8562Waikiki Shell (DES) 527-5400

    Staffed only during events at the shell 924-8934Waimanalo Beach Park (DPR) 259-9106Waimanalo District Park (DPR) 259-8926Waimanalo Gulch Municipal Landfill (ENV/private) 668-2985Waimanalo Gymnasium (DPR) 259-7436Waipahu Cultural Garden Park (DPR & private) 677-0110Waipahu District Park (DPR) 677-4733Waipahu Police Substation, 94-144 Farrington Hwy. 677-1409Waipahu Swimming Pool (DPR) 671-7911Waipio Peninsula Soccer Park (DPR) 678-0593Warrants (JUD) 538-5665

    Waste Management of Hawaii, Inc.

    Operates the landfill in Waimanalo Gulch at 92-460Farrington Highway where nearly all C&C refuse is dumped(after recyclables have been removed and the remainderburned in HPOWER).

    668-2985

    Wastewater Discharge Permts, Industrial (ENV)692-5593

    Wastewater Services Investigator 768-3300Wastewater treatment plants (ENV): 847-8307

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  • Kahuku 293-1113Kailua 254-4026Paalaa Kai 637-9893Sand Island 847-8300Wahiawa 621-5098Waianae 696-7731Waimanalo 259-7483Water Commission (DLNR.) 587-0214Water pollution hotline (ENV) 692-5656Water pollution investigation & Enforcement (HLTH)

    586-4309

    Water Resource Management (DLNR.) 587-0214

    WATER SUPPLY DEPARTMENT (BOARD OF WATERSUPPLY)

    630 S. Beretania Street, Honolulu, HI 96813

    Ernest Y.W. Lau, Manager and Chief Engineer

    The agency provides potable water to Oahu residents. Itdoes everything from drilling the water wells to laying pipe tothe homeowner or business property line, and it tests for andmaintains water purity.

    The Board of Water Supply governs this semi-autonomousagency and hires the manager and chief engineer. Fivemembers are appointed by the mayor and confirmed by thecity council; the director of the state's TransportationDepartment and the chief engineer of Honolulu's PublicWorks Department serve as ex-officio members. The boardfinances its own operations through water use fees and bondsales.

    www.hbws.org/

    748-5000

    Water supply servicesBack-flow and cross-connection 748-5470Billing 748-5020Broken mains or hydrants and other 748-5000Chlorination of water 748-5840Complaints, general and water waste 748-5041

    Customer service 748-5030Start, stop or transfer service 748-5030Fluoridation of water 748-5840

    Line break emergency, M-F, from 7:45 a.m. to 4:30 p.m.,select option 1After hours, weekends and holidays, select option 2

    748-5000

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  • Garden, Xeriscape in Halawa 748-5312Inquiries, General 748-5041Manhole cover missing over water line 748-5000Museum or water tunnel tours 748-5312Meter leak or broken cover 748-5000New water lines 748-5460Odor, taste, bacterial testing 748-5840Tours/classes 748-5312Transfer water service 748-5030Turn off water or transfer billing 748-5030Water conservation Hot Line 748-5041Water quality 748-5840Water wagon, request for 748-5000Water waste Complaints:

    Board of Water Supply, general complaints 748-5041City parks and roadway sprinklers

    Makapuu to Manoa 973-7250Ala Moana to Aiea 522-7070Pearl City to Wahiawa 671-0561Waimanalo to Mokuleia 233-7300

    Freeways & state roads (DOT) 831-6703State buildings & grounds (DAGS) 831-6734University of Hawaii 956-7134

    Webmaster, C&C (DIT) 768-7659Web site, C & C of Honoluluhttp://www.honolulu.gov/Weather Service recording, US 973-4380Weed & Seed Program 951-1324Weighing of vehicles certified (private) 842-3181Weights and Measures Division (AGR) 586-0886Welfare fraud, to report (state) 587-8444Welfare general applications (DHS) 586-5250West Loch Golf Course (DES) 675-6076Whitmore Community Park (DPR) 622-2420Wide load street use permit (DTS) 768-8392Wilson Community Park (DPR) 733-7367Wilson Tunnel (DOT) 485-6200Windward Health Center (HLTH) 247-5320Workers' compensation (LIR) 586-9161WorkHawaii (Oahu Work Links), 715 S. King St. (DCS) 592-8620

    First to Work 587-3850Hoala Project 587-3850Kaneohe Branch Office 233-3712Waialua Branch Office 637-5943

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  • Waianae Branch Office 696-7067Top

    X

    Xeriscape Garden (BWS) 748-5312Top

    Y

    Youth employment training (DCS) 843-0733Top

    Z

    Zoning (also see Land Use)Board of Appeals 768-8013Change requests 768-8041Code enforcement 768-8118Code enforcement regarding animals (HHS) 946-2187Information 768-8252To purchase Land Use Code 768-7366To read, municipal reference library 768-6734Variance applications 768-8022

    Zoo, Honolulu (DES)

    Website Here

    971-7174

    Zoo, information recording (DES) 971-7171Zoo, educational programs (private) 971-7195

    Top

    List of Acronyms for City and County of Honolulu

    Departments and Agencies

    BFS Budget and Fiscal Services Dept.BWS Board of Water Supply (Water Dept.)CCL City CouncilDEM Department of Emergency ManagementCLK City Clerk OfficeCOR Corporation Counsel Dept.CSV Council Services OfficeDCS Department of Community ServicesCSD Department of Customer ServicesDDC Design & Construction Department.HESD Emergency Services Dept.ENV Environmental Services, Dept.

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  • DES Enterprise Services Dept.DFM Facilities Maintenance Dept.HFD Fire Dept., Honolulu

    HARTHonolulu Authority for Rapid Transit

    DHR Department of Human ResourcesDIT

    Information Technology Dept.

    LIQLiquor Commission

    MAYMayor's Office

    MDO Managing Director's OfficeMED

    Medical Examiner Dept.

    DPRParks and Recreation Dept.

    HPDPolice Dept., Honolulu

    DPP Planning & Permitting Dept.PAT

    Prosecuting Attorney Dept.

    RHBRoyal Hawaiian Band

    DTSTransportation Services Dept.

    Acronyms for State Agencies

    AG Attorney General Dept.AGR Department of AgricultureB&FD Department of Budget & FinanceDBEDT Department of Business, Economic Development & TourismDCCA Department of Commerce & Consumer AffairsDAGS Department of Accounting & General ServicesDHS Department of Human ServicesDLNR Department of Land & Natural ResourcesDOD Department of DefenseDOE Department of EducationDOT Department of TransportationGOV Office of the Governor

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  • HCD Housing and Community DevelopmentDOH Department of HealthDHRD Department of Human Resources DevelopmentJUD Judiciary BranchLAD Legislative AuditorLEG LegislatureDLIR Department of Labor & Industrial RelationsLRB Legislative Reference BureauLTGOV Lieutenant GovernorOHA Office of Hawaiian AffairsPSD Department of Public SafetyTAX Department of TaxationUH University of Hawaii

    2014 CITY AND COUNTY OF HONOLULU

    OBSERVED HOLIDAY SCHEDULE

    New Year's Day January 1, WednesdayMartin Luther King, Jr. Day (3rd MondayJanuary)

    January 20, Monday

    Presidents' Day (3rd Monday in February) February 17, MondayPrince Jonah Kuhio Day March 26, WednesdayGood Friday (Friday preceeding Easter) April 18, FridayMemorial Day (last Monday in May) May 26, MondayKing Kamehameha I Day June 11, WednesdayIndependence Day July 4, FridayStatehood Day (3rd Friday in August) August 15, FridayLabor Day (1st Monday in September) September 1, MondayElection Day November 4, TuesdayVeterans' Day November 11, TuesdayThanksgiving Day (4th Thursday in November) November 27, ThursdayChristmas Day December 25, Thursday

    Prepared by the Department of Customer ServicesCity and County of Honolulu

    Last Reviewed: Thursday, June 12, 2014

    Privacy Statement | Technical Support | Customer Service | Policy | Accessibility | Diversity Statement Copyright 2002-2014 City and County of Honolulu, Hawaii

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