dis: state of the industry with mailonline: branded engagement: content marketing and beyond

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STATE OF THE INDUSTRY: BRANDED CONTENT MARKETING

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Marketers have long been embedding their brand into content experiences in some ingenious ways -- and with a wide range of results. Some brands are becoming adept publishers in their own right and tapping into the more trusted nature of valuable content vs. advertising copylines. But creating great content is not trivial, nor is building a loyal audience. MailOnline CMO Sean O’Neal presents the findings of the State of the Industry Survey and discusses how brands are thinking about content marketing in a way that achieves scale. He'll also explore best practices for measuring paid, owned and earned media value. Presenter: Sean O’Neal, global CMO, MailOnline @MailOnline

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Page 1: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

STATE OF THE INDUSTRY:BRANDED CONTENT MARKETING

Page 2: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

In April 2013 MailOnline partnered with Digiday to develop a market research study.

The objective was to understand the trends around Branded Content Marketing.  

Page 3: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

TODAY’S AGENDA

• Defining Branded Content Marketing

• Best Practices

• Industry Survey Results

• Insights

• Predictions

Page 4: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

SURVEYMETHODOLOGY

Page 5: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

610 RESPONDENTS

17% BRANDS 47% AGENCIES 36% PUBLISHERS

15-25 QUESTIONS

3 WEEKS IN FIELD

QUALITATIVE + QUANTITATIVE

 

Page 6: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Production

Technology / Operations

Strategic Partnerships

Creative / Design

Revenue / Sales / Biz Dev

Marketing

Client Management

Media Buyer / Planner

0% 10% 20% 30% 40% 50% 60%

1%

4%

6%

7%

9%

10%

13%

51%

Agencies

Strategic Partnerships

Technology / Operations

Creative / Design

Revenue / Sales / Biz Dev

Brand Management

Media Planning / Buying

Marketing

2%

4%

4%

6%

10%

14%

62%

Advertisers

Advertisers & Agencies: Job Descriptions

Page 7: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHAT IS BRANDED CONTENT MARKETING?

Page 8: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

A useful tool to create a brand image virally and with buzz. / Advertorial / Connecting Digital to retail / whitepapers / Content created by the brand for any purpose. / Content produced by the brand of produced by the editorial services of a publisher

that is funded and directed by the brand. / The intersection of advertising and entertainment. / Descriptive material that supports the image a company is trying to portray. / Digital advertorial, where the line between edit and paid content are more blurred than in print. /Engaging rich media that featured the brand in a compelling story, a complement to a good piece of narrative. / Generating your own content /

god's gift to advertisers / The intersection of entertainment and advertising reaching consumers

during engaged moments.

Page 9: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

The difference betweenmarketing and content

Page 10: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

NATIVE ADVERTISING

CONTENT HUBS

ADVERTORIAL

BRANDED ENTERTAINMENT

CUSTOM VIDEO

Page 11: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

NATIVE ADVERTISING

CONTENT HUBS

ADVERTORIAL

BRANDED ENTERTAINMENT

CUSTOM VIDEO

Page 12: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

NATIVE ADVERTISING

CONTENT HUBS

ADVERTORIAL

BRANDED ENTERTAINMENT

CUSTOM VIDEO

Page 13: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

BESTPRACTICES

Page 14: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Great content marketingdelivers more consumer value

Page 15: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Great content marketinggoes viral

Page 16: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

BeAppropriate

Page 17: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

BeRelevant

Page 18: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

BeInformativeEngagingEntertaining

Page 19: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Rule:Great content marketing should be able to stand on its own.

Page 20: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

FansCustomersTarget audience

EARNEDOWNEDPAID

MAXIMIZE VALUE

Page 21: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

HURDLES

Content

Distribution

Measurement

Page 22: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

What is your preferred method of measuring the effectiveness of your content marketing programs?

#1 for Agencies: Brand Lift (30%)

#1 for Brands: Sales Lift (32%)

Page 23: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

What is your preferred method of measuring the effectiveness of your content marketing programs?

Downloads of our App or Subscriptions to our Regular Content Feed

Share of Voice on our Media Partners' Websites

The Number of Times our Branded Content is Shared or Tweeted

Brand Lift

We're Just About the Thought Leadership So We Don't Measure It

The Number of Times it is Clicked On or Watched

Proven Reach of our Target Audience

Click-Throughs to Branded Website

Increased Sales

0% 5% 10% 15% 20% 25% 30% 35%

0%

3%

7%

10%

10%

13%

13%

13%

32%

2%

1%

14%

30%

5%

16%

9%

8%

20%

AgenciesBrands

Page 24: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

What factors will drive continued adoption?

None of the Above; Branded Content is a Fad

Drive to Exhaust Every Means of Revenue Generation

Market Adoption

Banner Blindness

Client Adoption

Performance

0% 20% 40% 60% 80%

3%

9%

23%

24%

30%

62%

10%

20%

30%

70%

AgenciesBrands

Page 25: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

THE SOLUTIONS

Page 26: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

All of the Above

Our Entertainment Division

Third Party Content Producer

The Client

Publishers From Whom We Buy the Media

0% 10% 20% 30% 40% 50% 60% 70%

13%

23%

37%

49%

58%

Agencies

Where do you acquire your branded content?

Page 27: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

MEDIA PARTNERS• Content / editorial• Audience• Scale• Conversation• Social

Page 28: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

What prevents you or your clients from investing more in branded content marketing?

24% of Brands 17% of Agencies

“Nothing, we are fully committed!”

Page 29: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

BUYINGTRENDS

Page 30: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Have you employed Branded Content Marketing for advertising purposes in the last year?

70%

26%

4%

Brands

77%

19%4%

Agencies

YesNoI don't know

Page 31: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Agencies: What percentage of your agency's client base included branded content executions in the last 12 months?2%

8%

19%

15%

55%

81-100%61-80%41-60%21-40%1-20%

Page 32: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Brands: Have you…

All of the above

Sold advertising on your branded content as a publisher (e.g. created a content site upon which you are also able to sell advertising)

Created branded content for other partners outside your company

Partnered with content providers to create branded content for your company

Purchased placement for branded content as a form of advertising

Distributed branded content in digital media beyond your own website or emails

Created branded content for your website or e-mail marketing

0% 20% 40% 60% 80% 100%

8%

14%

28%

67%

67%

69%

83%

Page 33: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Brands: Rate the following tactics for their ability to achieve your branding objectives?

Display

Mobile

Email

Search

Social

Branded Content

Video

0% 10% 20% 30% 40% 50% 60% 70% 80%

9%

14%

17%

25%

25%

25%

26%

Most Important/CriticalMore important

Page 34: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Brands: Spending on Branded Content

o 15% of Digital Ad Budget goes to Paid Distribution of Branded Content

o 72% of brands said spending on branded content INCREASED in the past year

o 69% predict a budget increase in NEXT 12 mos

Page 35: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Agencies: Spending on Branded Content

o 71% say their clients spent MORE in the last 12 months on branded content marketing

o 73% say their clients’ spending will increase over the next 12 months on branded content marketing

Page 36: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“My client is always seeking unique branded custom content opportunities that will make them stand out in the marketplace.”

Page 37: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“We see results.”

Page 38: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“Constantly looking ways to be more integrated in the daily life.”

Page 39: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“It generally can be produced at lower costs and distributed widely for lower costs than traditional media.”

Page 40: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“It's easy to treat entertainment campaigns as content, and I believe the opportunities from partners to do that will increase and the spending will follow.”

Page 41: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“Consumers have more content consumption autonomy than ever before, and if you want to actually reach them you need to create value-added content that's also discoverable.”

Page 42: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

WHY INCREASE?

“Necessary.”

Page 43: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

Why will budgets increase?

“It works, they like it, it reaches more people on a different level.”

“viral opportunities have opened up what it means to advertise.”

“Everyone wants it, it's just a question of getting the budget for it. And those who hold the purse strings are finally coming around because the numbers are there.”

“This is an emerging and powerful trend. Measurement is still an issue... “

Page 44: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

How important do you consider branded content to your marketing mix?

Not At All Important

Somewhat Unimportant

Neither more or less important than any other form of marketing

Very Important

Most Important

0% 20% 40% 60% 80%

0%

8%

25%

58%

8%

1%

7%

28%

63%

2%

AgenciesBrands

Page 45: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

57% of Brands who haven’t paid to distribute branded content will do so in the next year

Page 46: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

84% of Agencies who haven’t paid to distribute branded content will do so in the next year

Page 47: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

THE WINNERS ARE…

Page 48: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond
Page 49: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

QUESTIONS?

Page 50: DIS: State of the Industry with MailOnline: Branded Engagement: Content Marketing and Beyond

THANK YOU!Sean O’Neal, Global CMO

www.mailonline.com/advertising/whitepaper