disaster recovery: modernized best practices for oracle's jd edwards and beyond
TRANSCRIPT
© 2013 Velocity Technology Solutions, Inc.
EXPERIENCE. INNOVATION.
Disaster Recovery: Modernized Best Practices for JD Edwards & Beyond
Presented by Andy Chase & Paul Shearer
December 4th, 2013
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
What constitutes a disaster?
2
hurricanetornado
tsunami
earthquake
severe weather
power outage
IT failure
epidemic/pandemic
telecommunications failure
fire
flood
cyber attack
utility outage
health & safety incident
environmental accidenthaz mat explosion
supply chain disruption
terrorist event
sabotage
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
Rec
ove
ry P
oin
t O
bje
ctiv
e (R
PO
)
Recovery Time Objective (RTO)
Most Disaster Recovery Discussions Begin Here
Tape Backup
Minutes
Days
Seconds
3
Tape Backup
How much data can you afford to lose?
How much downtime can you afford to have?
Weeks
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
Rec
ove
ry P
oin
t O
bje
ctiv
e (R
PO
)
Recovery Time Objective (RTO)
Data Vaulting
Minutes
Seconds
4
How much data can you afford to lose?
Most Disaster Recovery Discussions Begin Here
Days
Weeks
ElectronicBackup
RPO: 24 hoursRTO: 24 hours
TransactionVaulting
RPO: 60 minutesRTO: <= 12 hours
High Availability
RPO: last successful transactionRTO: <= 2 hours
Tape Backup
RPO: 24 hoursRTO: 48 hours
NO DR
RPO: ?RTO: ?
How much downtime can you afford to have?
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
Rec
ove
ry P
oin
t O
bje
ctiv
e (R
PO
)
Recovery Time Objective (RTO)
Data Vaulting
Minutes
Seconds
5
How much data can you afford to lose?
Most Disaster Recovery Discussions Begin Here
Days
Weeks
ElectronicBackup
RPO: 24 hoursRTO: 24 hours
Transaction Vaulting
RPO: 60 minutesRTO: <= 12 hours
High Availability
RPO: last successful transactionRTO: <= 2 hours
Tape Backup
RPO: 24 hoursRTO: 48 hours
NO DR
RPO: ?RTO: ?
This is inherently broken!
How much downtime can you afford to have?
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Disaster Recovery “Benchmark” Data
How many companies that invested in disaster recovery are completely confident that they could recover all their applications & data in the event of a disaster?
• 24% SCUG 9/11• 27.5% HUG 9/12• 26% KC RUG 10/18• 10.5% NY/NJ RUG 10/18• 27% MARUG 10/21• 10.5% RMUG 10/25• 20.5% OCEAN 11/19• 6.7% InFocus 12/4
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What do these numbers reveal about DR?
and Proven Recoverability.
There is a GAP between Disaster Recovery
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Why the gap?
• “DR Team” already has full-time job- Production support always trumps DR- There will always be production issues to resolve
• Lack of executive sponsorship• Lack of testing
- Testing is not practical- Business can’t or won’t engage
• Testing not complete• Too much time since last test
- Plan not up to date- Too many changes to Production
• Not a business priority- Not perceived as important
• Lack of skills, understanding, funding, etc.• Uncertainty of staff availability in actual regional disaster event
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
Rec
ove
ry P
oin
t O
bje
ctiv
e (R
PO
)
Recovery Time Objective (RTO)
Data Vaulting
Minutes
Seconds
9
How much data can you afford to lose?
Why are most DR discussion inherently broken?
Days
Weeks
ElectronicBackup
RPO: 24 hoursRTO: 24 hours
Transaction Vaulting
RPO: 60 minutesRTO: <= 12 hours
High Availability
RPO: last successful transactionRTO: <= 2 hours
Tape Backup
RPO: 24 hoursRTO: 48 hours
NO DR
RPO: ?RTO: ?
How much downtime can you afford to have?
They Assume Recoverability!
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How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
- Disaster Recovery Recoverability Plan
- Disaster Recovery Recoverability Spending
- Disaster Recovery Recoverability Solution
- Disaster Recovery Recoverability Projects
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How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
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The Velocity definition of Recoverability
The Power to Recover Your Business Applications & Data
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How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
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Does Recoverability Matter?
• Most would say yes, but results reveal otherwise…
(GAP between Disaster Recovery & Recoverability is not new)
• Did you know?- SOX, HIPAA, PCI, FERPA do not require Recoverability
(at least Not Yet)- The Disaster Recovery Check Box vs. Proven Recoverability- How many CXOs are aware that their companies compliance with SOX,
HIPAA, etc does not actually mean they are Recoverable?
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How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
4. What would it take to Prove Recoverability?
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What would it take to be completely confident that you
could recover all your applications & data in the event of a disaster?
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What would it take to Prove Recoverability?
1) Plan it – Define all components required (create a matrix)2) Build it – Implement all the pieces to the puzzle3) Test it – Keep testing all pieces until you get it right4) Prove it – Testing that includes business users & processes5) Maintain it – Keep yourself Recoverable at ALL times6) Guard it – Eliminate every potential single point of failure
The goal is for everyone in your business to be completely confident you are Recoverable!
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EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential 19
How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
4. What would it take to Prove Recoverability?
5. Eliminate single points of failure
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Single Points of Failure in Disaster Recovery
• Not enough DR capacity to run Production
• Recovery facility in same FEMA region
• Recovery team in same region as Production
• Production team responsible for recovery
• Recovery depends on “one” person
• DR “team” lacks application expertiseJD Edwards/Technical Application ExpertiseE1, Dev, Web, JAS, 3rd party tools, etc
• Out of date recovery plan, untested plan
• Incomplete testing, unsuccessful or infrequent testing
• DR is an IT exercise rather than Business Process Validation
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential
Rec
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t O
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PO
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Recovery Time Objective (RTO)
Now we are ready to approach RPOs & RTOs
No DR
ElectronicBackup
RPO: 24 hoursRTO: 24 hours
Data Vaulting
RPO: 60 minutesRTO: <= 12 hours
High Availability
RPO: last successful transactionRTO: <= 2 hours
Minutes
Seconds
21
Days
Weeks
Tape Backup
RPO: 24 hoursRTO: 48 hours
NO DR
RPO: ?RTO: ?
How much data can you afford to lose?
How much downtime can you afford to have?
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential 22
How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
4. What would it take to Prove Recoverability?
5. Eliminate single points of failure
6. Make the business case
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Make the business case
• “The Problem”• Common Drivers
- Compliance- Executive sponsor- Customers- An event
• Tips- Tie DR to business initiatives- Speak the truth- Show cost savings- Can you chargeback the business?
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How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
4. What would it take to Prove Recoverability?
5. Eliminate single points of failure
6. Make the business case
EXPERIENCE. INNOVATION. Velocity Proprietary and Confidential 25
How can we permanently change the way our organization approaches disaster recovery?
1. Scratch out Disaster Recovery, write Recoverability
2. Define Recoverability
3. Does Recoverability Matter?
4. What would it take to Prove Recoverability?
5. Eliminate single points of failure
6. Make the business case
Think, Invest & Make Decisions toward Recoverability (not toward disaster recovery, where there is no assurance)
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Key Takeaways from Today
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How do we embed Recoverability into our organization’s culture?
Key Takeaways from Today
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Velocity Technology SolutionsQuestions?
28
Get your life back.
Control your Business.
No boundaries.
Go when you’re ready.
One size does not fit all.
© 2013 Velocity Technology Solutions, Inc.
EXPERIENCE. INNOVATION.
Disaster Recovery: Think, Invest & Make Decisions toward RecoverabilityFor more information:
[email protected], [email protected], 803-386-9680