discover webex solutions for learning updated 01-22-08

WebEx Confidential1

Bob LeeSr. Product Marketing Manager

WebEx Learning Solutions

Discover WebEx Solutions for Learning

2 WebEx Confidential

WebEx eLearning Solutions

Consulting / Instructional Design / Instructor Preparedness / Course OptimizationWebEx Consulting Services

Content Conversion / Content Creation / Integration

WebEx Consulting Services

Online Classroom

Deliver engaging live, interactive, online training

Integrated Audio

Seamlessly integrate telephony & VoIP audio

into your training sessions

PresentationStudio

Provide training anytime, anywhere with self-

paced content

LearningManagement*

Manage learning programs, track

progress & assess results

* Via WebEx Connect Partnerships


WebEx Learning Solutions

• Training Center Online Classroom (Live Training Delivery)

– Provides a rich, interactive virtual classroom environment for live online training.

• Integrated Audio (Live Training Delivery)

– Simplifies scheduling & delivery of two-way audio during training sessions.

• Presentation Studio (On-Demand Training Delivery)

– Makes it easy to create, package & deliver recorded content for viewing anytime, anywhere.

• Learning Manager by GeoLearning (Learning Management)

– Automates the management of training programs while empowering learners to control their own learning process.

• WebEx Consulting Services (Process & People)

– Provides process guidance & resources for customers to get the results they seek through eLearning.


Why Training Center instead of Web Meeting Solutions?

• Rich interactive tools (Q&A, Polling, Quick Response Tools) thathelp instructors & students interact & engage.

• Robust registration, tracking & reporting for easy, automated administration of training processes.

• Sophisticated testing & grading engine that helps assess and measure learning progress.

• Breakout Sessions that enable small groups to conduct team learning in a rich collaborative environment.

• Hands-On Lab for the ability to conduct online hands-on application training using remote computers.

• Brand and industry recognition as best virtual classroom offering.


Presentation Studio

• Deliver self-paced training anywhere, anytime via the internet

• Add audio narration to existing PowerPoint presentations

• Enhance with integrated video & Flash animations

• Integrate tests into self-paced content

• Automate tracking & reporting

• Attach Course Materials

• Search for specific content


Learning Management Solutions

• WebEx offers learning management solutions from GeoLearning and ElementK.

• Manage all of your learning activities (traditional ILT, virtual classes, on-demand courseware, even user-defined tasks)

• Manage your learners, your courses & your courseware

• Create individual or group learning plans for employees

• Assess & analyze learning activities with standard & ad-hoc reports

• 4 bundled courseware libraries– Information Technology courses

– End-User Desktop courses

– Safety & HR Compliance courses

– Business Skills & Professional Development courses


WebEx Training Center & Learning Management Solutions

WebEx Training CenterWebEx Training Center

Rich, interactive environment for Rich, interactive environment for

effective synchronous learning effective synchronous learning

over the internet. over the internet.

Tightly Integrated for Maximum Efficiency & Productivity

Learning Management Solutions Learning Management Solutions

from GeoLearning & from GeoLearning & ElementKElementK

RRobust, costobust, cost--effective hosted effective hosted

solutions for managing learningsolutions for managing learning

processes & programs processes & programs


Integrated Audio Enhances the Learning Process

• Fully integrated audio for a optimal training experience.

• Active Talker helps instructors manage class.

• Sophisticated telephony features simplify session scheduling & management.

• Robust VoIP for cost-effective audio.

Indicates speaker with an animated sound indicator


Consulting Services

• Learn how to make eLearning an effective part of your training model

• Accelerate adoption of eLearning processes and solutions

• Shrink the time needed to master eLearning tools and techniques

• Identify and navigate the behavioral and cultural changes neededfor rapid and successful adoption and use

Consulting Services provides Process Guidance and Resources for those customers who require more than technology

to get the results they seek through eLearning.


The Advantages of Blended Learning

“High-Touch” Approach – Traditional ILT

Minimal Resource Efficiency = High Cost per StudentMinimal Reach = Fewer StudentsMaximum Interactivity = Greater Engagement

Optimal Blend

Maximum Resource EfficiencyMaximum ReachMaximum Interactivity

Virtual Live Delivery

More cost & resource effective Extends your reach beyond traditional classrooms More interactive than self-paced, self-study methods

“Low-Touch” Approach – Self Study

Maximum Reach = More StudentsMaximum resource efficiency = Low Cost per StudentMinimal Interactivity = Less Engagement


Industry-Leading Support and Service

• 24/7 Support

• Dedicated Customer Service Teams

• Award-Winning Training from WebEx University

• Integration with other systems and services


Meet Your Business Goals

Reduce costs / risk through improved employee training & knowledgeMeet compliance requirements with automated training and reporting

Finance & Compliance

Increase sales through timely, effective sales trainingIncrease revenue through live and on-demand customer training

Sales

Reduce volume/duration of Help Desk calls with employee/ customer training

Support

Reduce time needed to rollout new products to sales, support andcustomers

Marketing

Meet compliance requirements with automated training and reporting Reduce employee turnover with greater learning opportunities Improve efficiency of on-boarding / new hire trainingLower ILT costs by reducing travel & venue expenses

Human Resources &Training

Accelerate system rollouts (i.e. Microsoft Vista & Office) and lower the cost of IT certifications

IT

How WebEx Learning Solutions can Help Organization


WebEx Training Center Industry Accolades

Top Product 2006 / 4 stars (out of 4) (2003, 2004, 2005, 2006)Training Media Review

Elearning! MagazineThe Best of Elearning! Award for Best Virtual Classroom Solution 2005, 2006 & 2007 (based on readers selection)

The eLearning Guild• 2007 Platinum Award for Market Share – Corporate Synchronous

Learning Systems

• 2007 Gold Award for Market Share & Satisfaction – Education & Government Synchronous Learning Systems

• #1 Live eLearning Vendor (2004 & 2005 Synchronous e-Learning Survey: Experiences and Preferences of Learners)

Simba Information#1 in Live eLearning Vendor Rankings 2006


Over 4,000 Training Customers

- Fidelity Info. Services

- New York Life

- Wachovia Securities- Morgan Stanley

- Merrill Lynch

- Citigroup

- JP Morgan

- Deutsche Bank- Goldman Sachs

- Credit Suisse

- Lehman Brothers

- Bear Stearns Co.- Bank of America

- HSBC

- Sun Trust Banks

- Flagstar Bank

- New Century Mortgage

- Genentech

- GE Medical Systems

- Johnson & Johnson- Olympus Medical

- CVS Pharmacy

- Biovail Corporation

- ACS Healthcare

- Cresent- Coram Healthcare

- Lash Group

- MedPointe Healthcare

- Inspire - Galileo Pharma

- MedPointe Pharma

- NDC Healthcare

- Elan Pharmaceuticals

- St. Mary’s HCC- Royal Health

- Cisco Learning

- Documentum

- Agile- Best Software

- Pathlore Systems

- Quest Software

- Lawson

- Netscreen- Ceridian

- TicketMaster

- Plato Learning

- Insync Learning- Jack Henry & Associates

- Ingram Micro

- Nestle

- Boeing

- Canadian Tire- RACO Manufacturing

- Vermeer

FinancialServices

Healthcare & Pharmacy GovernmentTechnology

ManufacturingServices

- Department of Justice

- Department of Defense

- American Gov. Services- Gov. of Alberta

- Pearson Gov. Services

- Sarasota County

- Bexar County Hospitals

- Fairfax County- Washington County

- Harris County


Looking Ahead - WebEx Connect Solutions

Innovative, integrated solutions for learning

• Learning “dashboard”

• Content authoring workspace

• Collaboration platform for instructors & students

• What’s Next? - Send your ideas to [email protected]


Questions?

WebEx Confidential17

Thank YouBob LeeSenior Product Marketing Manager, WebEx Learning Solutionstel 408.566.7783 [email protected]

discover webex solutions for learning updated 01-22-08

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