discovery kanban - lean kanban uk 2014
TRANSCRIPT
Bombarded with change
Episodic change
Exploiting existing knowledge
Exploring new knowledge
Danger zone
Either-Or thinking
Bureaucracy
Conservatism Risk taking
Self-organization
Experimentation Planning
Authoritarian decisions Local decisions
Continuous change
Exploiting existing
knowledge
Exploring new
knowledge
And-thinking
Bureaucracy
Conservatism Risk taking
Self-organization
Experimentation Planning
Authoritarian decisions Local decisions
Double loop thinking
Single loop Managing uncertainty
Double loop Managing how uncertainty is
managed
Meet Mary Program manager
large transformation program
program management team
uncertainties
defined objectives, scope, budget, high-level timing, …
plan and check tasks
Managing work
Plan
Do
Check
Adjust
Managing uncertainty
Future
Now
OPPORTUNITY CREATION
PROBLEMSOLVING
uncertainty reveals itself mainly in the disguise of (delivery) problems
Managing how uncertainty is managed
Future Now
PROBLEMSOLVING
OPPORTUNITYCAPTURING
PROBLEM AVOIDANCE
OPPORTUNITYCREATION
Problem
Opportunity
Continuous change
Exploiting existing
knowledge
Exploring new
knowledge adapt to an
evolving reality control and
continuously improve
Exploitation Plan-Do-Check-Adjust
Plan
Do
Check
Adjust
find and create opportunities
Observe-Orient-Decide-Act
Exploration
Orient
Decide
Act
Observe
solve and prevent problems
Meet Paul Product manager
leading software product
product in need of renewal
expanding in new markets
Managing work
Flow
Design Build Test
Managing uncertainty
1. Disruptive innovation 2. Technology
innovation
3. Efficiency innovation
4. Sustaining innovation
Current focus
Future focus
- the cycle of innovation -
Managing how uncertainty is managed
Should we build it? Can we build it? Can we build it efficiently?
1. Disruptive innovation 2. Technology
innovation
3. Efficiency innovation
4. Sustaining innovation
Enablers
Table stakes Delighters
Differentiators
Continuous change
Exploiting existing
value streams
Exploring new
value streams for uncertain
demand for established
demand
Ideas
Change
Delivery
Measure
Data
Learn improving the fitness for
purpose of an established product or
service delivery
Exploitation The Kanban Method
Ideas
Build
Product
Measure
Data
Learn create a new product or
service under conditions of
extreme uncertainty
Exploration Lean start-up
Continuous change
Integration of exploration and exploitation in the end-to-end value stream
Discovery Validation
Delivery
change-measure-learn(exploitation)
build-measure-learn (exploration)
Flow
Kanban
Delivery Kanban Discovery Kanban
Visualize work
Limit work in progress
Manage flow of work
Internal feedback loop
Evolve experimentally
Start with what you do now Agree to pursue incremental, evolutionary change
Visualize decisions and options
Limit unvalidated assumptions
Manage flow of decisions and options
Customer feedback loop
Mixed change
Program management kanban Visualize decisions
Visualize “actions”
Visualize “decisions to
be made”
OODA lane: Observe-Orient-
Decide-Act
PDCA lane: Plan-Do-Check-Adjust
More than work alone
Action
Countermeasure
Initiative
Probe
Issue
Risk
Opportunity
Option
Action(decisions that have been made)
Observation(decisions to be made)
>4 5 4
>4 5 4
Visualize “features”
Visualize “options”
Product management kanban Visualize options
Not all value is alike
Differentiator
Enabler
Table stake
Delighter
Require (external) validation
(with actual users) Require (internal)
verification (with proxy users)
Differen-tiators Enablers
Table stakes Delighters
Program management kanban
www.discovery-‐kanban.com
Limit decisions in progress
Limit “work” in progress
Limit “decisions” in progress
4 5 4
5
4
3 5
4
3
>4 5 4
>4 5 4
Limit “work”
Limit unvalidated assumptions
Product management kanban Limit unvalidated assumptions
Program management kanban External feedback loop
Internal feedback loop
External feedback loop
4 5 4
5
4
3 5
4
3
>4 5 4
>4 5 4
Customer feedback loop
Product management kanban Customer feedback loop
Not all Kanban is alike
Delivery Kanban Discovery Kanban
Visualize work
Limit work in progress
Manage flow of work
Internal feedback loop
Evolve experimentally
Visualize decisions and options
Limit unvalidated assumptions
Manage flow of decisions and options
Customer feedback loop
Mixed change
Not all Kanban is alike
Delivery kanban Discovery kanban
Improving fitness for purpose of service delivery
Improving the fitness for purpose of organizations in a continuously changing landscape
Demand is established and there is more demand than capability
Not just delivery against established demand but also dealing with uncertain demand
Thank you @PatrickSteyaert [email protected]