disruption festival securex
TRANSCRIPT
Hallo
ik ben Lesley
Disruption…
Also in Barcelona
Start-up incubators
& accelerators…
Technology
is the easy part
4 pijlers
Customer Centricity
Innovation mindset
Storytelling
Leadership
6 sprekers
Marc Lammers
Money doesn’t make you run faster
Don’t push on results
Focus on the process & your
circle of influence
Feedforward
Team values
IQ – EQ – SQ
100% -> go for 50 times 2%
Leadership
Steven Van Belleghem
Customer Centricity
A world where fast
isn’t fast enough
Customer first
without comprimise
Invest in trust
or in control(?)
Customer Centricity
Fun-te-size
Customer Centricity
Fun-te-size
Customer Centricity
Fun-te-size
Customer Centricity
Customer Centricity
If you want people to achieve
results & targets
Customer Centricity
If you want people to achieve
results & targets
It’s ALWAYS
bad news for the customer
Customer Centricity
Give your people autonomy
Citizen M
Disrupting an industry by
listening to your customers
Jen Lim
Hire for culture
5 weeks of training
Cheque to leave
Culture book
Hire slow but fire quickly
Delivering Happiness
The happiness culture
Delivering Happiness
The happiness values
Sense of control
Sense of progress
Connectedness
Being part of something bigger
The compass & the clock
Delivering Happiness
Levers of happiness
Peter Hinssen
Thought grenades
Day after tomorrow thinking
Thought grenades
You should have at least one
slide in your presentation
that scares your board
Move fast and build things
Make people feel the added
value if you use their data
Thought grenades
Leverage existing networks
Stategy has to become fluid
because the external clock is
changing faster then the
inside clock
You need a CTO
chief transformation officer
Thought grenades
How much time do you spend on
Today
Tomorrow
The day after tomorrow
Cleaning up shit from yesterday
Thought grenades
We connect & learn through stories
Make me care
Create a gap
We love predictability in life,
not in stories
Empathize, don’t sympathize
Create text and subtext
Bart De Pauw
Storytelling
What did YOU learn?
How can you implement this in
your own industry,
business, department
at securex?
What did YOU learn?
How can you implement this in
your own industry,
business, department
At securex?
What did YOU learn?
How can you implement this in
your own industry,
business, department
At securex?
Let’s connect