distributed agile
DESCRIPTION
Matt Simons Agile East 2011TRANSCRIPT
November 2, 2011
Matt SimonsDirector of Global DeliveryThoughtWorks
• 16 years in IT consulting, 12 at ThoughtWorks
• Various roles across delivery/Operations/Sales
• Established ThoughtWorks first offshore delivery center in Bangalore in 2001
• Managing Director, ThoughtWorks India 2005-2007
• Currently oversees offshore demand generation in TW Americas for TW India, TW China and TW Brazil
• Writes and speaks about outsourcing and Global Delivery around the world
Matt SimonsThe Guy on the Horse
Appreciation for the importance of honing your global delivery capability
A framework to help you plan global delivery efforts
Specific tactics to help you improve your execution
Software Development Agile
Mergers and acquisitionsCenters of excellenceProximity to customersLabor arbitrageWorking from homeAccess to top talent/experience
OutsourcingLines of businessCountries of operationJoint development effortsOpen source3rd-party Suppliers24 x 7 development
Your software delivery effort
OffshoreVendor
Internal ISTeam
Domain Experts
ServicesVendor
PackageProvider
• multi-source your vendors
• set-up clear, quantifiable metrics andmeasure measure measure!
• establish formal process & governance
• spend more time on requirements
• provide detailed architectual specs
• start with a ‘safe project’
• focus on simple, non-core tasks
Credit: Thomas Allan, Managing the Flow of Technology, MIT Press
INTIMACY
North America
Central/South America
Asia
Europe
TEMPORAL SEPARATIONPhysical SeparationCultural Separation
Dysfunctional
TestersTestersDevelopers
Developers
Developers
Developers
Location 1Customers
Customers
Customers
Customers
Location 3Location 2
Dysfunctional
Testers
Analysts
Testers
Analysts
Developers
Developers
Developers
Developers
Location 1 Location 2Customers
Customers
Customers
Customers
Location 3
Developers Testers
Customers Analysts
Functioning
Developers Testers
Customers Analysts
Dysfunctional
Testers
Analysts
Testers
Analysts
Developers
Developers
Developers
Developers
Location 1 Location 2Customers
Customers
Customers
Customers
Location 3
Developers Testers
Customers Analysts
Functioning
Developers Testers
Customers Analysts
Developers
Customers
Testers
Analysts
Developers
Customers
Testers
Analysts
Most Effective
Communication Breakdown• Poor handoffs, difficult timings• Introduce down time / waste in process
Team Behaviors• Lack of trust between teams• Low morale / high turnover on teams
Visibility• Unforeseen risks• Unknown progress, status, etc• Hard to make the right decisions in time
Delivery challenges High-stress situations• Slipped delivery dates• Missed requirements / implemented incorrect functionality• Divergent estimates / incorrect release plan
Communication
Visibility
TrustDelivery
People
ProcessTools
Communication
Visibility
TrustDelivery
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of Connections Remote pairing Build Pipeline
Project Manager
Scrum Master
Developer Business Analyst Test Analyst
Project Manager
Business AnalystTech Lead Sprint Test Lead
Developer Business Analyst Test AnalystProduct OwnerArchitect Release Test Lead
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
Vs.
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
28
“Yesterday, I …”
“Problems …”
“Today, I ...”
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story Tracking toolWeb of connections Remote pairing Build Pipeline
Telepresence
Multi-View WebcamsCI and Build Pipeline
Comms Infrastructure
Wiki and Collaboration Tools
Messaging Tools
People Process ToolsDining Room Tables Daily Stand up WikiCross Pollination Distributed Meeting 101 Star phonesRedundant Roles Retrospectives Video ConferenceKey Role: IM Showcases Smart BoardsKey Role: Tech Liaison Team core hours IM / SkypeKey Role: Domain Expert Agile Principles Virtual Card WallsKey Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking toolWeb of connections Remote pairing Build Pipeline
People Process ToolsDining Room Tables Showcases Agile Tracking ToolsOverlap Time Co-located release plan Key metricsCross Pollination Retrospectives Collaboration toolsTeam outings Agile principles Communication toolsCultural Considerations Daily Handoff Digital Camera / VideoPersonal relationships Culture of feedback
People Process ToolsDining Room Tables Showcases Agile Tracking ToolsOverlap Time Co-located release plan Key metricsCross Pollination Retrospectives Collaboration toolsTeam outings Agile principles Communication toolsCultural Considerations Daily Handoff Digital Camera / VideoPersonal relationships Culture of feedback
photo credit: toobizarre.blogspot.com
People Process ToolsDining Room Tables Showcases Agile Tracking ToolsOverlap Time Co-located release plan Key metricsCross Pollination Retrospectives Collaboration toolsTeam outings Agile principles Communication toolsCultural Considerations Daily Handoff Digital Camera / VideoPersonal relationships Culture of feedback
People Process ToolsDining Room Tables Showcases Agile Tracking ToolsOverlap Time Co-located release plan Key metricsCross Pollination Retrospectives Collaboration toolsTeam outings Agile principles Communication toolsCultural Considerations Daily Handoff Digital Camera / VideoPersonal relationships Culture of feedback
People Process ToolsCross Pollination Planning Meeting 101 Story / Bug Tracking toolHome and Away Co-located release planning Agile tracking / metrics
Product VisioningProject Inception
People Process ToolsCross Pollination Planning Meeting 101 Story / Bug Tracking toolHome and Away Co-located release planning Agile tracking / metrics
Product VisioningProject Inception
People Process ToolsRedundant Roles Showcases Virtual card walls
Key Role: Customer Proxy Retrospectives Story tracking tool
Cross Pollination of team Iteration Planning Meetings Defect tracking tool
Incremental delivery Build pipeline
Prioritized business backlog Continuous IntegrationCode quality metrics
Test planning / tracking tools
Agile metrics and tracking
People Process ToolsRedundant Roles Showcases Virtual card walls
Key Role: Customer Proxy Retrospectives Story tracking tool
Cross Pollination of team Iteration Planning Meetings Defect tracking tool
Incremental delivery Build pipeline
Prioritized business backlog Continuous IntegrationCode quality metrics
Test planning / tracking tools
Agile metrics and tracking
People Process ToolsRedundant Roles (UFOs) Showcases Virtual card walls
Key Role: Customer Proxy Retrospectives Story tracking tool
Cross Pollination of team Iteration Planning Meetings Defect tracking tool
Incremental delivery Build pipeline
Prioritized business backlog Continuous IntegrationCode quality metrics
Test planning / tracking tools
Agile metrics and tracking
People Process ToolsRedundant Roles (UFOs) Showcases Virtual card walls
Key Role: Customer Proxy Retrospectives Story tracking tool
Cross Pollination of team Iteration Planning Meetings Defect tracking tool
Incremental delivery Build pipeline
Prioritized business backlog Continuous IntegrationCode quality metrics
Test planning / tracking tools
Agile metrics and tracking
More Less
Delivery Process Maturity
Duration & Scale
Volatility
Flexibility
Transparency
Strength of team Relationships
Stakeholders
More Less
Immature/ad hoc approach to delivery
Consistent and disciplined delivery approach (Agile)
Delivery Process Maturity
Duration & Scale
Volatility
Flexibility
Transparency
Strength of team Relationships
Stakeholders
More Less
Immature/ad hoc approach to delivery
Short-term, and/or small projects (<6 months, < 10 people)
Highly unstable requirements
Open to shifting hours & travel
Less transparent culture
Weak or non-existent team relationships
Multiple parties involved
Consistent and disciplined delivery approach (Agile)
Longer, larger projects
More requirements stability
Willingness/desire to travel, shift hours
Open, transparent communication
Strong existing team relationships
Fewer parties involved
Delivery Process Maturity
Duration & Scale
Volatility
Flexibility
Transparency
Strength of team Relationships
Stakeholders
Appreciation for the importance of honing your global delivery capability
A framework to help you plan global delivery efforts
Specific tactics to help you improve your execution
