@bridgetkromhout

distributed: of systems & teams

@bridgetkromhout

lives: Minneapolis,

Minnesota

works: Pivotal

podcasts: Arrested DevOps

organizes: devopsdays

Bridget Kromhout

@bridgetkromhout

traded oncall for more travel (similar effect on sleep)

@bridgetkromhout

I live over 3000 km from the Pivotal San Francisco office. (Its probably definitely fine)

@bridgetkromhout

especially as the whole team is distributed.

@bridgetkromhout

distributed != remote

@bridgetkromhout

The network is the computer. the office.

@bridgetkromhout

The Wall of Confusion

@bridgetkromhout

The Wall of Confusion

yolo nope

@bridgetkromhout

the wall of confusion (cutaway view)

@bridgetkromhout

practice empathy

@bridgetkromhout

practical empathy

@bridgetkromhout

clear communication: set expectations

@bridgetkromhout

non-violent communication & emotional literacy

@bridgetkromhout

lower-bandwidth communication: more handshaking

@bridgetkromhout

Screencapping PDFs is the new emailing PDFs.

@bridgetkromhout

Common Ground and Coordination in Joint Activity Klein, Feltovich, Bradshaw, Woods (2004)

@bridgetkromhout

Image credit: Vasa Museet

@bridgetkromhout

#wontfix

@bridgetkromhout

#wontfix

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Casey West

Durable communication exhibits the same characteristics as accidental, convenient communication in a co-located space. The powerful difference is how inclusive, transparent, and reliable it is.

@bridgetkromhout

CA

CP AP

AvailabilityConsistency

Partition Tolerance

a partition is a time bound

on communication.Eric Brewer

@bridgetkromhout

@bridgetkromhout

Image credit: James Ernest

@bridgetkromhout

architect for failure

@bridgetkromhout

two-pizza silo

@bridgetkromhout Image credit: Wikipedia

Any organization that designs a system will produce a design

whose structure is a copy of the organization's

communication structure.

Mel Conway

@bridgetkromhout

tools: necessary but not sufficient

@bridgetkromhout

synchronous

@bridgetkromhout

asynchronous

@bridgetkromhout

onboarding in person:

learning via

osmosis

@bridgetkromhout

examine assumptions

Images from Kyle Kingsburys Jepsen project

@bridgetkromhout

let your team know when youll be unavailable

@bridgetkromhout

Misunderstandings happen.

Over-communicate. Its better than being hurt or angry for no reason.

@bridgetkromhout

Be explicit about

actions & decisions.

Ask for help.

@bridgetkromhout

@bridgetkromhout

(not entirely surprising)disruption

@bridgetkromhout

There is no talent shortage.

Andrew Clay Shafer

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distributed means flexible

@bridgetkromhout

distributed teams as competitive advantage

Images from Martin Fowler, Remote versus Co-located Work

@bridgetkromhout

@bridgetkromhout

listen to that little voice

@bridgetkromhout

Thanks!

@bridgetkromhout

1. Kyle Kingsbury, Jepsen project: aphyr.com/tags/Jepsen

2. Eric Brewer, CAP Twelve Years Later: How the "Rules" Have Changed: www.infoq.com/articles/cap-twelve-years-later-how-the-rules-have-changed

3. Casey West, Durable Communication: caseywest.com/durable-communication/

4. Klein, Feltovich, Bradshaw, Woods: Common Ground and Coordination in Joint Activity: jeffreymbradshaw.us/publications/Common_Ground_Single.pdf

5. Marshall B. Rosenberg,Nonviolent Communication: A Language of Life: https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships-ebook/dp/B014OISVU4/

6. Andrew Clay Shafer, There is no talent shortage: youtube.com/watch?v=P_sWGl7MzhU

7. Martin Fowler, Remote versus Co-located Work: martinfowler.com/articles/remote-or-co-located.html

8. Mel Conway, Conways Law: melconway.com/Home/Conways_Law.html

References

http://aphyr.com/tags/Jepsenhttp://www.infoq.com/articles/cap-twelve-years-later-how-the-rules-have-changedhttp://caseywest.com/durable-communication/http://jeffreymbradshaw.us/publications/Common_Ground_Single.pdfhttps://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships-ebook/dp/B014OISVU4/https://www.youtube.com/watch?v=P_sWGl7MzhUhttp://martinfowler.com/articles/remote-or-co-located.htmlhttp://www.melconway.com/Home/Conways_Law.html