distribution and delivery
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Distribution and DeliveryDistribution and Delivery
Higher Business Management
Operations – Distribution and Delivery – Dec 2008 - JB
Distribution and DeliveryDistribution and Delivery
The successful manufacture of goods is only one part of the overall business
Safe and efficient distribution to wholesalers, retailers or delivery to the customer are essential
Finished goods, work in progress and raw materials are all held in stock
The type of storage depends on: - stock being held- finance available- company policy- the number and location of customers
Operations – Distribution and Delivery – Dec 2008 - JB
WarehousingWarehousing Organisations make use of warehousing
facilities to bulk store their goods Warehouse space may be owned, leased or
rented by the organisation The warehouse may be a centralised function of
the organisation or it may be located a distance from the main operations
Stocks of finished goods are stored in order to meet demand quickly
The main aspects of warehousing are:- design and layout- mechanical handling- transportation
Operations – Distribution and Delivery – Dec 2008 - JB
amazon.co.ukamazon.co.uk
Operations – Distribution and Delivery – Dec 2008 - JB
Design and LayoutDesign and Layout
Ideally warehouses should be located on the ground level
Those goods that are moved most frequently should be located in a readily accessible area
A stock rotation system should operate to avoid deterioration in quality
Operations – Distribution and Delivery – Dec 2008 - JB
Mechanical HandlingMechanical Handling
Organisations may use specialist stock handling equipment which can be very costly to purchase
However, benefits from it’s use can be substantial Space used and time required to move stock are
minimised Pallets are often used in warehouses and are
relatively cheap They are easily moved using forklift trucks and
enable stock to be stored off the floor
Operations – Distribution and Delivery – Dec 2008 - JB
PalletsPallets
Operations – Distribution and Delivery – Dec 2008 - JB
TransportationTransportation The decision on which type of transport to use
will be based on the needs of the particular business and the costs involved
Organisations may own transport, hire transport or use public transport
TYPE ADVANTAGES DISADVANTAGES
Own
Complete control High initial investment continuing running costs
Hired
No capital investment Ability to change
requirements quickly
Less control
Public
No capital investment Cheaper
Unreliable Poor value for money Little control
Operations – Distribution and Delivery – Dec 2008 - JB
Transport and Delivery in Transport and Delivery in BritainBritain
During the last decade, British businesses have become more dependent on the roads network for transport and delivery of goods and services
Use of railways has decreased and the road system in under constant pressure
Choice of transport comes down to the associated costs and benefits…
Air transport is the most costly, but may be the only option in some cases (for fast delivery)
Large freight carriers have their own fleet of cargo planes Prestwick International Airport in Ayrshire is the largest
cargo airport in Scotland
Operations – Distribution and Delivery – Dec 2008 - JB
Transportation in Britain
64%7%
5%
24%
Road
Rail
Pipe Lines
Water
Source: www.transtat.dtlr.gov.uk
Operations – Distribution and Delivery – Dec 2008 - JB
Problems with Road Problems with Road TransportTransport
UK government has consistently raised fuel duty and road tax and has a policy of restricting the number of new roads being built
Working time regulations also restrict how long a driver can operate for and this also increases costs
Some transport companies have found it financially viable to move their businesses to Europe
Bad weather, road works and congestion can delay/hinder successful delivery
Operations – Distribution and Delivery – Dec 2008 - JB
Distribution MixDistribution Mix The route through which a manufacturer distributes
products is known as the distribution mix…
Distribution Mix
The Product
Legal Restrictions
Manufacturer’s Distribution
Capacity Finance Available
Reliability of other
Organisations
Operations – Distribution and Delivery – Dec 2008 - JB
SchedulingScheduling
Making sure that all the factors of production are taken into account and are working harmoniously with each other
Raw materials, components, workers, machinery, transport systems and sales outlets have to be organised in such a way as to make sure that the work flows through the stages of production and delays and unused resources are avoided
The production function of an organisation has a central role to play and has to maintain close links with all other departments
Operations – Distribution and Delivery – Dec 2008 - JB
QuestionsQuestions
1. Outline why organisations may need to have warehousing facilities?
(3 marks) 2. Describe the factors that determine the method of
transport used.(3 marks)
3. Explain the reasons why road and rail transport are not popular methods of transporting goods in this country.
(3 marks)
Operations – Distribution and Delivery – Dec 2008 - JB
SolutionSolution
1. ?
Operations – Distribution and Delivery – Dec 2008 - JB
SolutionSolution
2. ?
Operations – Distribution and Delivery – Dec 2008 - JB
SolutionSolution
3. ?