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Diversity and Inclusion:
My Ongoing Journey
KATHY MORAN,
RETIRED DIRECTOR MCDONALD’S HR CONSULTING
Diversity and Inclusion Questions
Utilizing Student Recruiting Strategy?
Support Systems
To achieve potential?
To Feel Included and Valued?
Developing those who interact with diverse student
body?
Preparing all for increasingly diverse workforce and
society?
White Privilege:
An invisible package of unearned assets.”
Advantages that white people may not recognize
they have
Cultural affirmations of one’s own worth e.g., presumed greater social status; and freedom to move, buy, work, play, and
speak freely.
Peggy McIntosh
“What is Water?”
“Kathy, You don’t understand.”
1993 …
Shifting my focus:
From a strictly Legal Focus …
To an Employee Relations Focus.
A Business Focus.
An Inclusive Focus.
Visionary and Strategic
Commitment to Diversity and
Inclusion:
Diverse Employee Base
Diverse Franchisee Base
Diverse Supplier Base
McDonald’s African American Council, McDonald’s
PRIDE, Asia Pacific Middle East Network, National
Hispanic Employee Business Network and Women’s
Leadership Network. McDonald’s Veterans Employee
Resource Group.
McDonald’s African American Council, McDonald’s
PRIDE, Asia Pacific Middle East Network, National
Hispanic Employee Business Network and Women’s
Leadership Network. McDonald’s Veterans Employee
Resource Group.
McDonald’s HR Consulting Department
“Inclusion”
Expanding concept …
Including team in important processes and
decisions.
“Diversity”
Expanding concept …
To include workplace experience.
Targeted Diversity Strategy to
Better Support Our Customers
Recruiting Diverse Talent
Restaurant Managers and Operations
Consultants
Leverage McD’s Employee Diversity Networks
Network with Local HR Professional Groups
Diversity Focused Job Posting Sites
Job Shadowing Day for Strong Applicants
Support Systems to Achieve Potential
& Feel Valued and Included
Enhanced On-Boarding
Encourage Participation in McD’s Diversity Networks
Assign “Buddy Mentor”
Prep for Big Meetings & Conventions
Quickly Add to Committees
Support Systems to Achieve Potential &
Feel Valued and Included
Bi-Weekly Employee-Manager Meetings
Quarterly Employee-Director Meetings
Inclusion Opportunities Arising Organically
Prepare Team to Interact With New
Team Members …
In An Open and Inclusive Manner
HR Consulting …
A pipeline of strong, diverse talent
for McDonald’s!
The journey never really ends …
Your Turn … Schedule Time to Reflect On Your Own Diversity and Inclusion Journey.
If you are White:
Take action to become more aware of your
“invisible package of unearned assets”
Your Turn … Schedule Time to Reflect On Your Own Diversity and Inclusion Journey.
Team Leaders:
Creating a diverse and supportive environment for
your team?
Ensuring each member is valued and included?
Included team in creating vision of inclusiveness?
Your Turn … Schedule Time to Reflect On Your Own Diversity and Inclusion Journey.
Individual Team Members:
Sharing your ideas?
Acting inclusively towards all?
Supporting your team and leader?
Your Turn … Schedule Time to Reflect On Your Own Diversity and Inclusion Journey.
Everyone:
Help prepare others to recognize and support
diversity and inclusion?
Challenge ….
Use your leadership
To make a difference.