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Page 1: Diversity & Innovation - Lessons learned from employing a diverse workforce to foster innovative projects

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Diversity &Lessonslearnedfromemployingadiversifiedworkforcetofoster

innova7veprojects

envisioninglabs.com/csr-i

Innovation

http://www.envisioninglabs.com
http://www.envisioninglabs.com/csr-i
http://www.envisioninglabs.com/csr-i
Page 2: Diversity & Innovation - Lessons learned from employing a diverse workforce to foster innovative projects

Introduction

Inthefallof2015weranaresearchpilotwithanon-profitorganiza7ontoproveahypothesisthathasbeenempiricallyverifiedrepeatedlyelsewhere1:diversitystrengthensinnova7on.Weini7allyproposedtoemployInterna'onally-TrainedProfessionalsorITPstobecome‘innova7onconsultants’toworkonreal-worldprojectsprovidedbycompaniesintheMetroVancouverarea.WhileitiswellknownthatqualifiedITPsbringawealthofskillsandknowledgethattheycanputtousealmostimmediatelyaMertheirarrival,theyarenormallysubjecttosub-employmentfor3-5yearsbecauseoflackoftheinfamous“CanadianExperience”.Weasked,“whatif,insteadofhavinginterna7onaltalentworkingsurvivaljobswhileaccumula7ngyearsof“Canadianexperience”,theycouldu7lizetheirexper7seandskillsrightawayinprofessionalprojects?”Theproposalincludedexploi7ngtheexis7ngskillsofITPs“asis”notindividually,butasagroupofprofessionalsthatwouldaddressproblemsandiden7fyopportuni7esforinnova7onu7lizingonecommonapproach:innova7onanddesignthinking.

Beforeweshareourlessons,let’sdiveinabitdeeperandunderstandhow‘innova7on’generallyoperateswithinorganiza7ons,andwhyHRplaysapivotalroleinfosteringitsadop7onandstrengthening.

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“FosteringInnova'onThroughaDiverseWorkforce”.

ForbesInsight. Surveyof321execu7vesoflarge

companies(Americas,APAC,EMEA)

h]p://ow.ly/ivOP308Kmrw

http://www.envisioninglabs.com
Page 3: Diversity & Innovation - Lessons learned from employing a diverse workforce to foster innovative projects

Innovation & Diversity in the Enterprise

Acommonbuzzwordthrownaroundinpresenta7ondecksandtheobligatoryinclusioninannualreports,“innova7on”isapervasiveyetoMenmisunderstoodconcept.Manyexecu7vess7lluseitinterchangeablytoconnote“technology”andevensomeotherstodefine“ITini7a7ves”.Therealityisthatinnova7vecompaniesunderstandthatthecoreconceptofbeingaprogressiveorganiza7onliesontheinculca7onof“innova7on”asawayofdoingthings;regardlessofwhetheritisamul7-milliondollardeploymentofanITinfrastructureorhowtogreetcustomersinaface-to-facebanktellerservice.

TheOnlyWay:Innova/onbyCollabora/onAnabsoluteessen7alingredienttoinnova7oniscollabora7on.Thelong-heldmyththatinnova7onistheexclusivedomainoflonegeniusesand/orlargeresearch&developmentbudgetshasbeenprovenwrong7meand7meagain.Innova7onhasbeendemocra7zedanditisnoweasierthanevertocomeupwithbreakthroughsthatseemtochallengethestatusquoofestablishedindustries.However,thisseeminglynewindustrialrevolu7onwearelivingishappeningbecausenow,morethanever,wehavethemeanstocollaboratewithothersinwaysthatwereratherprohibi7vejustafewdecadesago.

Furthermore,thiscollabora7onisnowglobal,diversifiedandinclusive.Thisisthecurrentworldorderthatseemstobethenorminthestartupspheres,churningoneinnova7onaMeranother.Theleanen77esthatsurvivepastthestartupphasenotonlyembracecollabora7onforthesakeoffindingthenextbigthing,buttheyseeitasthebloodlineoftheirveryexistence.Theyhaverealizedthatthisisnotatrend;collabora7onandadiversepooloftalentareinstrumentaltoclashideasinternallythatmoreoMenthannotrendernewproductsandservicesthatgenuinelyaddvaluetotheircustomers.

“Diversity fosters innovation and creativity through a greater variety of problem-solving approaches, perspectives, and ideas. Academic research has shown that diverse groups often outperform experts” -“DiversityMaAers”,McKinsey&Co.Feb2015,hAp://ow.ly/aCmn308Kz22

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http://www.envisioninglabs.com
Page 4: Diversity & Innovation - Lessons learned from employing a diverse workforce to foster innovative projects

Four Ways HR Can Stimulate Innovation

NowmorethaneverHRteamshavetheopportunitytoapproachhiringasamul7-prongedstrategythatcouldfulfilltheneedtosa7sfyavacancy,addressadiversityquotaandcontributetothestrengtheningofinnova7onini7a7ves(formalornot)intheirorganiza7ons.Belowaresomeinsightswelearnedfromourpilotprogramandrecommenda7onsweareproposingtoHRleadstofostercorporateinnova7on.

Hireforinnova/onIt’sbeenproventhatdiversitystrengthensinnova7onwhereverthereexistspropermechanismstoexploitmul7-skilledtalent.Companiesshouldpaymorea]en7ontopersonalcharacteris7csofnewhiresthatarereflec7veofaninquisi7vepersonality,opennesstonewideasand,toacertainextent,aprogressiveagtudetochallengingthestatusquo.Createopportuni/esforcollabora/on Buildingtherightframeworkthatallowsforcross-disciplinary,mul7-ethnic,mul7-skilledcollabora7onisreallytheonlywaytoexploitin-housecrea7vity.Hackathons,10%innova7oncommitment,squash-bugdays,innova7onfairs,cross-disciplinarytaskforces,theyareallstrategiesthatcompaniescanengagetheiremployeeswithvirtuallyzerobudgetalloca7on,andyetreaptherewardsintheformofnewideas,proposalsandcon7nuousimprovementprojects. Embrace'diversityofthought’andrewardinnova/onOrganiza7onsthatembracethewiderangeofthoughtthatderivesfromadiversetalentpool,arenormallytheonestoseetrendsandgaininsightsfasterthanothers.Amo7vatedworkforcewhosevoiceisheardandopinionsencouragedaremorelikelytoengageininnova7onini7a7ves.Nothingkillsinnova7onfasterthanthelackofsupportfromanorganiza7on.Strategieswehaveobservedthatrewardinnova7oncomeindifferentflavours:fromthesimple(demodays,wallsoffame,recogni7onplaques,etc.),tothemorebudget-intensive(innova7onbonuses,patentsponsorship).Regardlessofthestrategy,leadingorganiza7onsunderstandthatpayingspeciala]en7ontonurturinganenvironmentthatisrecep7veandencouragingofnewideasiscri7caltotheshapingofaninnova7vecorporateculture.

Ins/tu/onalizeinnova/on,astrategicroleforHRUl7mately,theresponsibilitytoallowdiversityofthoughtasawaytofostercorporateinnova7onfallsprimarilywithinHR.Whileasuccessfulinnova7onstrategyisundoubtedlyatop-downmandate,HRcanandshouldcreateasuppor7veandinclusiveenvironmentwherethevalueofdiversityisexploitedforinnova7on,andmaterializedasaconcretecompe77veadvantage.

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EnvisioningLabsisaVancouver-basedinnova7onconsultancythatassistsorganiza7onsincrea7ngnew

productsandservicesthataddvaluetotheirstakeholders.Wedothisbyapplyingsystema7cinnova7onmethodologies

andtheadop7onofemergingtechnologies.

WehaverecentlyintroducedCorporateSocialResponsibility

Innova7on(CSR-i),aninnova7ontrainingservicethatempowersorganiza7onsiniden7fyinginnova7on

opportuni7eswhileassis7ngnewimmigrantsobtaintheirfirstprofessionalCanadianjobexperience.

envisioninglabs.com/[email protected]

About Envisioning Labs

http://www.envisioninglabs.com/csr-i
mailto:[email protected]
http://www.envisioninglabs.com
http://www.envisioninglabs.com/csr-i
mailto:[email protected]

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