diversity journal nov/dec 2006

W O M E N W O R T H W A T C H I N G I N 2 0 0 7Also Featuring: A Preface from Ilene Lang • National American Indian Heritage Month • Catalyst

Laurie BurnsDarden Restaurants /Bahama Breeze

Sandra PhillipsPfizer Inc.

R.Adm.Nancy Elizabeth BrownUnited States Navy

Julie Fasone HolderThe Dow Chemical Company

Katherine GreeneVerizon Wireless

Kim Griffin-HunterDeloitte & Touche LLP

Lurita DoanU.S. General Services Administration

Carol L. AlessoSodexho

Rebecca R.RhoadsRaytheon

Rebeca JohnsonBrinker International

Susan CischkeFord Motor Company

Gale V. KingNationwide

Brig. Gen.Anne F.MacdonaldUnited States Army Bonnie Soodik

The Boeing Company

Patricia ElizondoXerox Corporation

Dijuana LewisWellPoint

Terri Hamilton BrownNational City Corporation

Deirdre C. DrakeHarris (BMO Financialgroup)

Poppie ParishKeyBank

Nanette DeTurkHighmark Inc.

Karen QuintosDell Inc.

Susan M. LaChanceUnited States PostalService

Susan D. WaringState Farm

Margaret E.CarriereHalliburton

Mary Jane HellyarEastman Kodak

Anne KaiserGeorgia Power

Cassandra M.ChandlerFBI

Katherine O’BrienNew York Life InsuranceCompany

Kathryn L.NelsonWhirlpool Corporation

Maj. Gen. Larita AragonUnited States Air Force

Debra Hunter JohnsonAmerican Airlines

Renee WestMGM MIRAGEMadeleine Kleiner

Hilton Hotels Corporation

Carmen C. AllenBausch & Lomb Inc.

Lois CooperAdecco

Volume 8, Number 6 November / December 2006

Susan HodgeRoyal DutchShell

Stephanie ValdezWasteManagement Inc.

$25.00 U.S.

June R. ShrewsburyLockheed Martin Aeronautics Company

PamelaHugginsParkerHannifinCorporation

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2 Profiles in Diversity Journal November/December 2006

PUBLISHER James R. Rector

MANAGING EDITOR John S. Murphy

CREATIVE DIRECTOR Linda Schellentrager

MARKETING DIRECTOR Damian Johnson

CONTRIBUTING EDITOR Laurel L. Fumic

OVERSEAS CORRESPONDENT Alina Dunaeva

WEB MASTER Jason Bice

LETTERS TO THE EDITOR

Commentaries or questions should be

addressed to: Profiles in Diversity Journal,

P.O. Box 45605, Cleveland, OH 44145-0605.

All correspondence should include author’s

full name, address, e-mail and phone number.

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The word mentor comes to us from Greek mythology.

In Homer’s Odyssey, Mentor was the trusted advisor and teacher of

Odysseus’s son, Telemachus, when Odysseus went off to the Trojan War.

By the time the word mentor made its way into English as a noun, it had

come to mean a trusted advisor, friend, teacher and wise person.

Mentoring is a form of human development where an individual

invests time helping another person to grow. And that’s what the 102

women featured in this issue do via their mentoring essays. By sharing

their knowledge and experience, they guide, inspire and instruct others

who will follow them in boardrooms around the world.

It’s too bad that space confines their essays to a few hundred words.

Many of these women have much more to offer than a single essay can

convey. Yet their words are powerful, even without the luxury of a more

thorough examination.

Collectively, they represent a tremendous learning opportunity for

anyone—male or female—willing to peruse them in depth. These

women are battle-tested. They’re smart, savvy and driven to succeed.

We applaud their generosity in sharing their views with us.

As much as this issue recognizes women who bear watching, it is also a

tribute to the companies that give them the opportunity to succeed, to

rise to their full potential. Many of the most desirable companies to

work for are found within the next 188 pages.

Our profiles begin on page 34 with an introduction written by Ilene

H. Lang, president of Catalyst. In a speech before the Cleveland City

Club in October, Ms. Lang

identified one of the barriers to

advancement that women have

consistently identified in surveys:

lack of role models.

The pages of this issue are rife

with such models. We hope you’ll

take time to get acquainted with

the more than 100 WOMEN

WORTH WATCHING in 2007.

John MurphyManaging Editor

Catalyst President Ilene H. Lang

spoke to a Cleveland, Ohio, City Club

audience about gender diversity.

She is shown here with

PDJ Publisher James Rector.

PH

OTO

• S

AM

AD

AM

O


Editor’s Notebook B Y J O H N M U R P H Y, M A N A G I N G E D I T O R

Momentum A N NO U N C E M E N TS

Catalyst N E T WO R K G RO U P S

Women Worth Watching PrefaceB Y I L E N E L A N G , C ATA LY S T

Women Worth Watching S P E C I A L F E AT U R E

ADvantage A DV E RT I S E R S ’ I N D E X

Spotlight F E AT U R E D O R G A N I Z AT I O N S

2 26

On the cover

28

30

182

10

14

21

23

188

Test itThe strength of

our commitment

Melanieis a Process Engineer with

Shell in Australia

“I wanted to be involved in real projects right from the start – and workingat a refinery was the perfect way to develop my practical skills. Equally,there’s plenty of formal training; I’ve attended four courses in the last 18months, ranging from the week-long Shell Life development programme to technical courses in process engineering. New challenges emergeevery day and solutions have to be found. It’s not always easy, but the culture is highly supportive and you’ll always get help whenyou need it.”

Shell is an Equal Opportunity Employer

www.shell.com/careers


34 Leslie Abi-Karam

PITNEY BOWES INC.

35 Carol L. Alesso

SODEXHO

36 Carmen C. Allen

BAUSCH & LOMB INC.

37 Maj. Gen. Larita Aragon

UNITED STATES AIR FORCE

38 Sheree Bargabos

OWENS CORNING

40 Karen Berchtold-

Hanlon

SEAGATE TECHNOLOGY

42 Donna M. Boles

BD

43 R.Adm. Nancy Elizabeth

Brown

UNITED STATES NAVY

44 Terri Hamilton Brown

NATIONAL CITY CORPORATION

46 Laurie Burns

DARDEN RESTAURANTS /

BAHAMA BREEZE

48 Carmen S. Canino

AMERICAN RED CROSS

49 Margaret E. Carriere

HALLIBURTON

50 Coleen Ceriello

KEYSPAN CORPORATION

51 Janice Chaffin

SYMANTEC CORPORATION

52 Cassandra M. Chandler

FEDERAL BUREAU

OF INVESTIGATION

54 Nancy E. Chisholm

ADT SECURITY SERVICES INC.

56 Susan Cischke

FORD MOTOR COMPANY

58 Lois Cooper

ADECCO

59 Jennifer Daley, M.D.

TENET HEALTHCARE

CORPORATION

60 Terri Dean

VERIZON BUSINESS

61 Donnalee DeMaio

METLIFE BANK, N.A.

62 Nanette DeTurk

HIGHMARK INC.

64 Roslyn Neal Dickerson

INTERCONTINENTAL

HOTELS GROUP

66 Lurita Doan

U.S. GENERAL SERVICES

ADMINISTRATION

67 Patti M. Dodge

NEW CENTURY FINANCIAL

CORPORATION

68 Carol L. Dow

VANGUARD

70 Deirdre C. Drake

HARRIS (A PART OF BMO

FINANCIAL GROUP)

72 Candace Duncan

KPMG LLP

74 Patricia Elizondo

XEROX CORPORATION

75 Helena B. Foulkes

CVS/PHARMACY

76 Pam Gardner

HOUSTON ASTROS

BASEBALL CLUB

78 Julie Gilbert

BEST BUY

80 Katherine Greene

VERIZON WIRELESS

81 Kim Griffin-Hunter

DELOITTE & TOUCHE LLP

82 Elizabeth Hackenson

LUCENT TECHNOLOGIES

84 Tracy L. Hackman

DAIMLERCHRYSLER

FINANCIAL SERVICES

86 Sharon Hall

SPENCER STUART

87 Angie Hart

AFLAC

88 Mary Jane Hellyar

EASTMAN KODAK

89 Chris A. Hill

SPRINT NEXTEL CORPORATION

90 Stephanie C. Hill

LOCKHEED MARTIN

AERONAUTICS COMPANY

92 Deborah Hockman, Ph.D.

NALCO COMPANY

93 Susan Hodge

ROYAL DUTCH SHELL

94 Barbara Hoffnagle

SALT RIVER PROJECT (SRP)

96 Julie Fasone Holder

THE DOW CHEMICAL

COMPANY

98 Mary L. Howell

TEXTRON INC.

99 Pamela Huggins

PARKER HANNIFIN

CORPORATION

100 J. Pat Jannausch

CON-WAY INC.

102 Debra Hunter Johnson

AMERICAN AIRLINES

104 Marsha Johnson

SOUTHERN COMPANY

106 Rebeca Johnson

BRINKER INTERNATIONAL

108 Anne Kaiser

GEORGIA POWER

110 Catherine King

KELLY SERVICES INC.

Women Worth Watching

Learn more about Guaranteed Lifetime Income Annuities from New York Life.

For information about our products and services, or to contact an agent call

1-866-NYL-4-YOU or visit newyorklife.com/4income.

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may be issued by New York Life Insurance Company. © 2006 New York Life Insurance Company, 51 Madison Avenue, New York, NY 10010


112 Gale V. King

NATIONWIDE

113 Madeleine Kleiner

HILTON HOTELS CORPORATION

114 Susan M. LaChance

UNITED STATES

POSTAL SERVICE

116 Dijuana Lewis

WELLPOINT

117 Brig. Gen. Anne F.

Macdonald

UNITED STATES ARMY

118 Charmaine Mesina

APPLIED MATERIALS

119 Sarah L. Meyerrose

FIRST HORIZON NATIONAL

CORPORATION

120 Michelle Miller

MEDTRONIC INC.

122 Linda A. Mills

NORTHROP GRUMMAN

INFORMATION TECHNOLOGY

124 Ellen J. Moore

CHUBB GROUP OF INSURANCE

COMPANIES

125 Kathryn L. Nelson

WHIRLPOOL CORPORATION

126 Susan Nestegard

ECOLAB INC.

128 Katherine O'Brien

NEW YORK LIFE INSURANCE

COMPANY

130 Marilyn O'Connell

VERIZON COMMUNICATIONS

132 Kathy Paladino

SYMBOL

TECHNOLOGIES INC.

133 Poppie Parish

KEYBANK

134 Sandra Phillips

PFIZER INC.

136 Vickie Piner

LEAR CORPORATION

137 Wendy Pinero

STARBUCKS COFFEE

138 Melisa Quinoy

MTV NETWORKS

139 Karen Quintos

DELL INC.

140 Alison Quirk

STATE STREET CORPORATION

142 Brenda Reichelderfer

ITT CORPORATION

144 Christine "Chris" Reilly

CIT GROUP INC.

146 Frances Resheske

CONSOLIDATED EDISON

COMPANY OF NEW YORK

148 Rebecca R. Rhoads

RAYTHEON

150 Chris Rother

CDW GOVERNMENT INC.

(CDW-G)

151 Susan Seestrom

LOS ALAMOS NATIONAL

LABORATORY

152 June R. Shrewsbury

LOCKHEED MARTIN

AERONAUTICS COMPANY

154 Katherine Sierra

THE WORLD BANK

155 Irina Simmons

EMC CORPORATION

156 E. Follin Smith

CONSTELLATION ENERGY

158 Darlene J.S. Solomon,

Ph.D.

AGILENT TECHNOLOGIES

160 Bonnie Soodik

THE BOEING COMPANY

162 Sheila Talton

CISCO SYSTEMS INC.

163 Geri P.Thomas

BANK OF AMERICA

164 Janet B.Toronski

DAIMLERCHRYSLER

FINANCIAL SERVICES

166 Valarie A. Udeh

WACHOVIA

168 Stephanie Valdez

WASTE MANAGEMENT INC.

170 Michelle VanDyke

FIFTH THIRD BANK – WESTERN

MICHIGAN

172 Susan D. Waring

STATE FARM

174 Linda M. Watt

LONGS DRUG STORES

CORPORATION

175 Renee West

MGM MIRAGE

176 Terri West

TEXAS INSTRUMENTS

177 Anne M. Wilms

ROHM AND HAAS COMPANY

178 V. Cheryl Womack

LEADING WOMEN

ENTREPRENEURS

OF THE WORLD

179 Phyllis Worley

OKLAHOMA NATURAL GAS

COMPANY (ONEOK)

180 Jennifer B. Wuamett

FREESCALE SEMICONDUCTOR

INC.

181 Cynthia Hardy Young

ENCOMPASS FINANCIAL

GROUP LLC (ALLSTATE)

Women Worth Watching

diversity is our competitive advantage.

We, at ITT, are committed to building a workforce that

mirrors the world in which we do business. This will lead to

improved creativity, innovation, decision-making, and customer

service and is essential to achieving premier status.

Our concepts of inclusion and diversity embrace differences

in race, religion, gender, disability, nationality, age, sexual

orientation, ethnic background and more. Our culture, work

practices and programs will value and support the contribution

of each individual that results from diverse work and life

experiences.

The ITT Management System, including our common Vision

and Values, will allow us to leverage differences and generate

innovation that results from a diverse and inclusive culture and

sustain our success in the global marketplace.

The “ITT Engineered Blocks” symbol and “Engineered for life” are registered trademarks of ITT Industries. © 2006

New York Life PromotesAgency DepartmentExecutives

NEW YORK —New York LifeInsuranceCompany hasannounced thatElizabeth W.McCarthy waspromoted to firstvice president inthe agencydepartment. Inaddition, MarijoF. Murphy andMichael A.Yashnyk werepromoted to vice presidents in the samedepartment.

Ms. McCarthyis now responsiblefor the company’ssales promotionand communica-tions division,

which oversees the strategic communica-tions planning that supports more than10,000 licensed New York Life agents in150 offices nationwide. Ms. McCarthyjoined New York Life in 2003 as vicepresident of agency communications.Prior to joining New York Life, she was afirst vice president at Morgan Stanley,where she served as the director of mar-keting communications for the individualinvestor group.

Ms. McCarthy received an A.B. inEconomics cum laude from HarvardCollege, where she was an editor of TheHarvard Crimson, the university’s dailystudent newspaper. She currently residesin South Orange, N.J., with her husband,Brian O’Leary, and their three children.

Ms. Murphy is now responsible forthe development and implementation offield supervisory systems in the agencystandards division. Ms. Murphy re-joined New York Life in 1996 fromWhitman Breed Abbott & Morgan,where she worked for two years as an

associate attorney. She has worked as anassociate legislative vice president in theoffice of governmental affairs, served asassistant general counsel and as a corporate vice president in the NYLIFESecurities’ standards division.

Ms. Murphy earned a bachelor’sdegree from SUNY at Albany and a jurisdoctorate from St. John’s UniversitySchool of Law. She currently resides inYorktown Heights, N.Y., with her husband,Patrick, and their three children.

Mr. Yashnyk, as vice president in theagency department and chief operatingofficer of NYLIFE Securities and EagleStrategies, is now responsible for oversee-ing various divisions, including financialmanagement and reporting, administra-tion, investment advisory services, financial planning, product develop-ment, marketing, communications andsponsored-marketing divisions. Mr.Yashnyk re-joined New York Life in1995. He was named director in corpo-rate audit in 1996 and was promoted tovice president in 1999 in the agency department. He assumed his currentresponsibilities as chief operating officerat NYLIFE Securities and EagleStrategies at the end of 2004.

Mr. Yashnyk earned a bachelor’sdegree in business administration fromBowling Green State University inBowling Green, Ohio. He resides inFarmingdale, N.Y., with his wife, LizYashnyk, and their three children.

New York Life Insurance Company, aFortune 100 company founded in 1845, isthe largest mutual life insurance companyin the United States and one of the largestlife insurers in the world. Please visit NewYork Life’s Web site at www.newyorklife.comfor more information.

Susan C.CaldwellNamedDirector atDaimler-ChryslerFinancialServicesAmericas LLC

Susan C. Caldwell was appointed director, Southwest Business Center, for Chrysler Financial in May 2006. Her previous position was regional dealer services manager in the GreatLakes Business Center. She reports to Pat Milantoni, vice president,Chrysler brands sales.

In her current position, Ms. Caldwellis responsible for all financial servicesactivities in the Chrysler FinancialSouthwest Business Center.

Ms. Caldwell joined the company inMarch 1982 as a collection stenographerin Houston. She has a bachelor’s degreein management from Our Lady of theLake University, Houston.

Aflac Names Chief MarketingOfficer in Newly CreatedPosition

COLUMBUS,Ga. – Jeffrey M.Herbert joinedAflac in Octoberin the newly created positionof senior vicepresident, chiefmarketing officer.A 20-year mar-

keting and branding veteran, Herbert isresponsible for leading the U.S. opera-tions strategic marketing efforts, whichinclude national advertising, productdevelopment, market development, consumer research and sponsorships.Ron Kirkland will continue to be incharge of the day-to-day management of the sales force.

Prior to joining Aflac, Herbert heldexecutive positions at The Coca-ColaCompany where he served as senior vicepresident of marketing, providing strate-gic direction for the company’s NorthAmerican portfolio, and as vice presi-dent, marketing and innovation, wherehe assumed the leadership role for thecompany’s second largest business group.He has also served in executive market-ing positions for the Campbell SoupCompany, the Zyman Group, and KraftGeneral Foods. Herbert holds an MBA


ELIZABETH W. MCCARTHY

MARIJO F. MURPHY

MICHAEL A. YASHNYK

She’s a womanworth watching.

Jennifer B. Wuamett

Freescale is proud of Jennifer Wuamett’s achievements. She is responsible for all

aspects of Freescale worldwide intellectual property legal operations, including

patent procurement and portfolio management, intellectual

property licensing and enforcement, intellectual property

defensive matters, IP transactional matters, trademark

legal matters and management of both internal and

external legal counsel.

Jennifer is making the world a smarter place and changing

the future and demonstrates what leadership means

at Freescale. Jennifer B. WuamettVice President and ChiefIntellectual Property CounselFreescale Semiconductor, Inc.

For more go to freescale.com/careers

Freescale™ and the Freescale logo are trademarks of Freescale Semiconductor, Inc. All other product or service names are the property of their respective owners.

Freescale is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workforce. © Freescale Semiconductor, Inc. 2006

from the University of Houston and a BBAfrom the University of Texas at Austin.

“I am excited to join Aflac, a companywith one of the most highly recognizableand innovative brands in recent history,”said Herbert. “With my new role comesthe opportunity to work for one of thebest companies within the insuranceindustry, having created a successful nichemarket with quality product offerings.”

For more than 50 years, Aflac productshave given policyholders the opportunityto direct cash where it is needed most—when a life-interrupting medical eventcauses financial challenges. Aflac is thenumber one provider of guaranteed-renewable insurance in the United Statesand the number one insurance companyin terms of individual insurance policiesin force in Japan. Aflac Incorporated is aFortune 500 company listed on the NewYork Stock Exchange under the symbolAFL. To find out more about Aflac, visitaflac.com.

Shirley Davis NamedDiversity Director at SHRM

The Society forHuman ResourceManagementannounced theappointment ofShirley Davis tothe position ofdirector of diversity. Davis

was introduced at SHRM’s WorkplaceDiversity Conference held in LosAngeles, California, in October. Thereshe expressed her excitement of her newrole and outlined the exciting work thatshe will lead for SHRM.

Ms. Davis will act as the SHRM staff“thought leader” on global diversityissues and will design and implementinnovative diversity initiatives that bothserve the HR professional and advancethe HR profession. She will also serve asadvisor to SHRM’s internal diversityadvisory council and will play an activerole in setting strategic direction forinternal and external diversity programsfor SHRM.

Ms. Davis also announced thatSHRM has engaged the expertise of Dr. R. Roosevelt Thomas Jr. and theAmerican Institute for ManagingDiversity. Together they will launch aresearch study to identify opportunitiesand gaps in knowledge and strategy inthe diversity industry.

“As we move forward, we will engagethe thought leadership of HR and diver-sity practitioners, and our members,chapters, and state councils around theworld. We’ll also engage leaders frombusiness, government, and the educationcommunities,” she added. The study willallow HR professionals, diversity practitioners and other business leadersto better utilize the talents and skills ofthe nation’s diverse workforce.

Ms. Davis holds a pre-law bachelor’sdegree from the University of Marylandand a master’s in human resource management from Central MichiganUniversity. She is pursuing a doctorate in business and organizationalmanagement.

The Society for Human ResourceManagement is the world’s largest association devoted to human resourcemanagement. Representing more than210,000 individual members, theSociety’s mission is to serve the needs ofHR professionals by providing the mostessential and comprehensive resourcesavailable. Visit SHRM online atwww.shrm.org.

KPMG’s Louis MiramontesHonored with 2006 LatinoBusiness Leadership Award

NEW YORK -Louis P.Miramontes, managing partnerfor KPMG’s SanFrancisco office,was honored with a 2006 Latino

Business Leadership Award, presentedby the San Francisco Business Times,San Francisco Hispanic Chamber ofCommerce, and Wells Fargo.

The Latino Business LeadershipAwards highlight increasingly powerfulachievements in corporate America,entrepreneurship, nonprofit/philanthropy,healthcare, and the public sector, according to the San Francisco HispanicChamber of Commerce.

Timothy P. Flynn, chairman andchief executive officer of KPMG LLP,the U.S. audit, tax and advisory firm,said, “Louis provides tremendous leader-ship at KPMG with his clients and hiscolleagues. We support and are veryproud of his efforts to increase Latinoawareness of corporate opportunities.”

Miramontes, 52, who has beenactive in the national Association ofLatino Professionals in Finance andAccounting (ALPFA) and currently is in the process of being selected for itsadvisory board, was honored in the corporate category. He was cited for hisleadership role at KPMG, for his effortsin increasing Latinos’ awareness ofopportunities in the corporate world, and for his help in recruiting Latinos to KPMG.

Miramontes credits his success to adedicated work ethic and a supportivenetwork of mentors at KPMG. “KPMGprovided me with the opportunity tocultivate many excellent role models,sponsors and mentors and to developmy professional and leadership skills,” he said. “I feel very fortunate and I’d like other Latinos to become aware of the opportunities that are available to them.”

As managing partner of KPMG’sSan Francisco office, Miramontes’sresponsibilities include oversight of theKPMG San Francisco office, client relationship management, attracting talent to the firm, and serving as auditpartner on various client engagements.

Miramontes has over 30 years ofexperience with KPMG, including 20years as partner. He started his career inthe firm’s Northern California practicein 1976.

He earned a bachelor’s degree inbusiness administration from CaliforniaState University, East Bay.


PDJPDJ

These businesswomen have prevailed in nontraditional fields because they met

challenges head-on and took advantage of opportunities that came their way.

Opportunities like becoming a vendor for Georgia Power, a subsidiary of Southern

Company, the South’s premier energy company. Through our Supplier Mentor

Program and other diversity initiatives, we have assisted qualified female and

minority-owned companies acquire the experience, knowledge, and contacts to

help grow their businesses. At Georgia Power, we believe that their success will

contribute to the economic success of all the communities we serve. To learn

more, visit us at southerncompany.com/suppliers/diversity.asp.

Y O U M I G H T B E S U R P R I S E D W H AT T H E Y C O N S I D E R W O M A N ’ S W O R K .

Cathy Arnett, President, Utility Support Systems, Inc., Distribution Engineering Services; Vickley Raeford, President, Raeford Land Clearing, Inc., Grading and Right-of-Way Clearing;

Rajana Savant, President, Mesa Associates, Inc., Engineering and Research Development; Elizabeth Gats, President, Stag Enterprises, Inc., Commercial and Industrial Supplies Distributor.


Different strategies have different effects. By Catalyst

Informal Networks of Women of Color

business commu-

nity are aware, the demographics of both

the talent pool and consumers are shift-

ing. Because there are many more women

and people of color in the labor pool than

in the past, it is critical for business

organizations to expand traditional

recruitment to attract the diversity of tal-

ent that exists. Fostering a diverse and

inclusive environment helps companies

increase productivity by tapping top tal-

ent, motivating employees to do their

personal best, and maximizing the value

of diverse teams regarding innovation,

creativity, and quality.

To this end, the business community

needs to understand an important com-

ponent of its talent pool: women of color.

In Connections that Count: The Informal

Networks of Women of Color in the United

States, Catalyst investigates different net-

working strategies used by African

American women, Asian women, and

Latinas, and how those strategies affect

their rates of promotion and organiza-

tional commitment.

Challenges for Women of Color in Forming Informal Networks Because corporate environments typically

do not reflect the behavioral norms com-

mon to the cultural backgrounds of

women of color, these women may have

to go to great lengths to adjust to the cor-

porate environment and to network

effectively. However, there are few

women or people of color in influential

positions at most business organizations.

Therefore, women of color who want to

make connections with others with

whom they have little in common face

difficulties that disadvantage them. These

difficulties drive women of color to form

networks using different strategies.

“Blending In” StrategySome women of color blend in by seeking

a network that reflects the characteristics

of those in power. In U.S. organizations,

this typically means white and/or male

colleagues. “Blending in” can also mean

choosing to network with colleagues

from the same company, rather than with

people from outside of the organization.

A motivation for choosing to go to col-

leagues for job advice is that those who

know the organization will likely provide

better advice on the organization than

others.

As many in the

“Sticking Together” StrategySome women of color build networks

composed mainly of people of their own

race/ethnicity and/or gender. One moti-

vation is the assumption that greater sim-

ilarity between an informal network

member and a woman of color will lead

to better advice and support. Another

motivation for networking with similar

others may be the difficulty involved in

forming relationships with dissimilar

others, especially those from dominant

groups such as whites. Depending on the

work environment, it may be difficult to

form relationships at all with dissimilar

colleagues, which would then lead a

woman of color to turn to similar col-

leagues or people from outside the work

organization for advice.

Different Women Use Different Strategies to Different EffectBy surveying more than 1,700 women of

color from 30 Fortune 1000 companies,

Catalyst found that there seems to be a

continuum of usage of strategies from

“blending in” to “sticking together” for

Asian women, Latinas, and African

American women.

• Asian women had the highest numberof whites and men in their networks.

• Latinas had a high number of whites intheir networks, but more than one-halfof their networks were women.

• African American women had the highest number of other African-Americans in their networks, and alsothe highest number of women of theirracial/ethnic group.

The different strategies had different

effects on each group’s promotion rates

and organizational commitment.

For Asian women:

• Having men in their networks was pos-itively linked to organizational com-mitment.

• Having whites and colleagues in theirnetworks was positively linked to pro-motion rates.

For African American women:

• Having colleagues in their networkswas positively linked to organizationalcommitment.

• Having women, particularly otherAfrican American women, in their networks was positively tied to promo-tion rates.

continued

Profiles in Diversity Journal November/December 2006 15


For Latinas:

• Having colleagues in their networkswas positively linked to organizationalcommitment.

• Nothing we measured about Latinas’network characteristics was linked totheir rates of promotion.

What Can Companies Do to Help Women of Color? Unless companies take proactive steps to

create a more inclusive work environ-

ment, they risk losing and/or not devel-

oping potential top talent. Through the

creation of formalized mentoring and

networking programs, there are clear

opportunities to:

• Facilitate contacts between women ofcolor and key influential leaders withina company.

• Institute and/or expand formal net-works.

• Increase the recognition of competenceand potential of women of color, there-by advancing a greater portion of talentto positions of leadership throughoutthe organization.

• Eliminate cultural norms that give onegroup an advantage over others. Thiscan be done through identification, bya diverse team, of critical norms in thedominant culture; leadership commit-

ment to change/lead change; intensecommunication; modeling by influen-tial champions at every level; formalguidelines where appropriate; andenforcing accountability.

• Increase understanding of differencesand similarities through education andinformal dialogues, one-on-one and in groups.

Catalyst is the leading research and advisoryorganization working with businesses andthe professions to build inclusive environ-ments and expand opportunities forwomen at work. For more informationabout informal networks, and to down-load free copies of our research reports, visit www.catalyst.org. You may also signup to receive our issue-specific newsletter,Perspective, and our monthly emailupdates at [email protected].

Symantec is proud to be an equal opportunity employer.

Information is the currency of today’s global economy. Safeguarding

it is more important and more challenging than ever. Individuals and

organizations need a partner who can help them understand and manage

all of the many risks to their information.

As the fourth largest software company in the world, Symantec provides

solutions to help assure the security, availability, and integrity of

information. We’re able to do this through the varied backgrounds,

experiences and perspectives of the high achievers who choose to work

here. In turn, we provide them with an environment where their

uniqueness is valued and empowered.

Discover the many reasons to choose a career at Symantec.

Visit us and apply online at:

www.symantec.com

I CHOOSE <to ensure> INTEGRITY

PDJPDJ

I connect the dots differently. That brings value to the work I do.

I have a passion for marketing, and I love what I do.

At Hallmark, I have the opportunity to be a great marketer

in an industry I believe in—one that enriches people’s lives.

I work in a collaborative environment that celebrates the

individual and values me as a whole person. Our multiple

perspectives make our work stronger. It’s a rewarding

opportunity to be part of a brand that helps people define

and express the very best in themselves.

aviva ajmera hebbarcustomer strategy and planning director

to lear n more about careers in w r iting/editor ial, desig n, illustration, sculpting, photo g raphy or let ter ing,go to www.hallmar kcreativecareers.com

© 2006 hallmar k licensing, inc.

l i v e yo u r pa s s i o n . l ov e yo u r wo r k .

Harris(part of BMO Financial Group) is driven

by corporate values that foster a diverse workforce and an equitable, supportive workplace in which all employees are given the opportunity to meet

their professional goals.

At the very heart of Harris’ ongoing initiative towards a fully inclusive workplace is our unwavering commitment

to create a high-performance culture for all employees.This determination energizes our company and allows usto reap the benefits of an engaged and diverse workforce.

It’s called leading by example.

Please complete your online profile and enter yourresume information at www.harrisbank.com while review-

ing our career opportunities.

the CEO of aFortune 500 company what he thoughtwas the most important factor enablingthe United States to stay ahead in thisincreasingly competitive, global businessenvironment. I expected a long and complicated response. Instead, heanswered in just one word: Women.

For this CEO, the answer is that simple. He’s right.

In today’s competitive marketplace,women represent a vital talent pool—onethat smart companies know they cannotignore. Women in senior leadership positions bring a diversity of thought, perspective and expertise. They evenbring enhanced financial performance, as

Catalyst’s recent study of Fortune 500companies revealed. The study found thatcompanies with the greatest representa-tion of women in senior managementfinancially outperformed those with theleast, with a 35 percent greater return onequity and a 34 percent better total returnto shareholders.

Indeed, the answer is women!But most importantly, more women

in senior leadership positions bring…more women in senior leadership posi-tions! It is for this reason in particularthat I’m delighted to celebrate Profiles inDiversity Journal’s 5th annual WomenWorth Watching issue.

The women in these pages are trulyworth watching. Their stories are inspira-tional, their achievements extraordinary.As that CEO would attest, these womenlead us into the 21st-century global marketplace. These women show us theway. They demonstrate what can beachieved when companies look to genderdiversity not as a nice thing to have, butas a strategic business imperative.

I am honored to introduce theseWomen Worth Watching, but I do lookforward to the day when these women’saccomplishments are no less extraordi-nary, but far more commonplace. I fearthat day is too far off. While the numberof Fortune 500 CEOs has inched higherthis year, we’re still building on a small base.

This year, Catalyst released its 10th-anniversary Census of Women CorporateOfficers and Top Earners in the Fortune500. While the census revealed someprogress in the percentage of women intop business leadership ranks, the rate ofgrowth over the last decade has averaged0.82 percentage points per year. At thatrate, it could take 40 years for women toachieve parity with men in these top posi-tions.

The women profiled in these pagesaren’t willing to wait. And neither should we. Let’s celebrate these women—their outstanding accomplishments andtheir proven expertise. Let’s thank themfor all they’ve achieved individually andall they make possible collectively. Asleaders, as success stories, as mentors tofuture generations of women in the work-place, these individuals are, indeed,women to watch!

IIlleennee HH.. LLaanngg

Ilene H. Lang is the president of Catalyst, the leading research and advisory organization working withbusinesses and the professions tobuild inclusive environments andexpand opportunities for women atwork. Visit the Catalyst Web site atwww.catalyst.org

By Ilene H. Lang


Recently, I asked

Ecolab is the world’s leading provider of cleaning, food safety and

health protection products and services. Working in more than 160

countries, we are proud to partner with many of the most well-respected

companies in the world. At Ecolab, diversity is a core value that strengthens

our culture and ensures that we grow an industry-leading team which

continues to meet our customers’ needs for innovative solutions. We

believe diversity of thought, cultures and backgrounds is good for our

customers and good for our business.

To learn more, visit www.ecolab.com.

INNOVATIVE SOLUTIONS FROMDIVERSE PERSPECTIVES

©2006 Ecolab Inc. All rights reserved.


PITNEY BOWES INC.

SODEXHO

BAUSCH & LOMB INC.

UNITED STATES AIR FORCE

OWENS CORNING

SEAGATE TECHNOLOGY

BD

UNITED STATES NAVY


DARDEN RESTAURANTS / BAHAMA BREEZE

AMERICAN RED CROSS

HALLIBURTON

KEYSPAN CORPORATION


FEDERAL BUREAU OF INVESTIGATION


FORD MOTOR COMPANY

ADECCO

TENET HEALTHCARE CORPORATION

VERIZON BUSINESS

METLIFE BANK, N.A.

HIGHMARK INC.

INTERCONTINENTAL HOTELS GROUP

U.S. GENERAL SERVICES ADMINISTRATION

NEW CENTURY FINANCIAL CORPORATION

VANGUARD

HARRIS (A PART OF BMO FINANCIAL GROUP)

KPMG LLP

XEROX CORPORATION

CVS/PHARMACY

HOUSTON ASTROS BASEBALL CLUB

BEST BUY

VERIZON WIRELESS


LUCENT TECHNOLOGIES

DAIMLERCHRYSLER FINANCIAL SERVICES

SPENCER STUART

AFLAC

EASTMAN KODAK


LOCKHEED MARTIN AERONAUTICS COMPANY

NALCO COMPANY

ROYAL DUTCH SHELL


THE DOW CHEMICAL COMPANY

TEXTRON INC.

PARKER HANNIFIN CORPORATION

CON-WAY INC.

AMERICAN AIRLINES

SOUTHERN COMPANY


Leslie Abi-KaramCarol L. AlessoCarmen C. AllenMaj. Gen. Larita AragonSheree BargabosKaren Berchtold-HanlonDonna M. BolesR.Adm. Nancy Elizabeth BrownTerri Hamilton BrownLaurie BurnsCarmen S. CaninoMargaret E. CarriereColeen CerielloJanice ChaffinCassandra M. ChandlerNancy E. ChisholmSusan CischkeLois CooperJennifer Daley, M.D.Terri DeanDonnalee DeMaioNanette DeTurkRoslyn Neal DickersonLurita DoanPatti M. DodgeCarol L. DowDeirdre C. DrakeCandace DuncanPatricia ElizondoHelena B. FoulkesPam GardnerJulie GilbertKatherine GreeneKim Griffin-HunterElizabeth HackensonTracy L. HackmanSharon HallAngie HartMary Jane HellyarChris A. HillStephanie C. HillDeborah Hockman, Ph.D.Susan HodgeBarbara HoffnagleJulie Fasone HolderMary L. HowellPamela HugginsJ. Pat JannauschDebra Hunter JohnsonMarsha JohnsonRebeca Johnson

Anne KaiserCatherine KingGale V. KingMadeleine KleinerSusan M. LaChanceDijuana LewisBrig. Gen. Anne F. MacdonaldCharmaine MesinaSarah L. MeyerroseMichelle MillerLinda A. MillsEllen J. MooreKathryn L. NelsonSusan NestegardKatherine O'BrienMarilyn O'ConnellKathy PaladinoPoppie ParishSandra PhillipsVickie PinerWendy PineroMelisa QuinoyKaren QuintosAlison QuirkBrenda ReichelderferChristine "Chris" ReillyFrances ResheskeRebecca R. RhoadsChris RotherSusan SeestromJune R. ShrewsburyKatherine SierraIrina SimmonsE. Follin SmithDarlene J.S. Solomon, Ph.D.Bonnie SoodikSheila TaltonGeri P. ThomasJanet B. ToronskiValarie A. UdehStephanie ValdezMichelle VanDykeSusan D. WaringLinda M. WattRenee WestTerri WestAnne M. WilmsV. Cheryl WomackPhyllis WorleyJennifer B. WuamettCynthia Hardy Young

GEORGIA POWER

KELLY SERVICES INC.

NATIONWIDE


UNITED STATES POSTAL SERVICE

WELLPOINT

UNITED STATES ARMY

APPLIED MATERIALS

FIRST HORIZON NATIONAL CORPORATION

MEDTRONIC INC.

NORTHROP GRUMMAN INFORMATION TECHNOLOGY

CHUBB GROUP OF INSURANCE COMPANIES


ECOLAB INC.

NEW YORK LIFE INSURANCE COMPANY


SYMBOL TECHNOLOGIES INC.

KEYBANK

PFIZER INC.

LEAR CORPORATION

STARBUCKS COFFEE

MTV NETWORKS

DELL INC.


ITT CORPORATION

CIT GROUP INC.

CONSOLIDATED EDISON COMPANY OF NEW YORK

RAYTHEON

CDW GOVERNMENT INC.(CDW-G)

LOS ALAMOS NATIONAL LABORATORY


THE WORLD BANK

EMC CORPORATION



THE BOEING COMPANY

CISCO SYSTEMS INC.

BANK OF AMERICA


WACHOVIA


FIFTH THIRD BANK – WESTERN MICHIGAN

STATE FARM

LONGS DRUG STORES CORPORATION

MGM MIRAGE

TEXAS INSTRUMENTS


LEADING WOMEN ENTREPRENEURS OF THE WORLD

OKLAHOMA NATURAL GAS COMPANY (ONEOK)

FREESCALE SEMICONDUCTOR INC.

ENCOMPASS FINANCIAL GROUP LLC (ALLSTATE)

Roslyn Neal DickersonInterContinental Hotels Group

Frances ResheskeConsolidated EdisonCompany of New York

Sarah L. MeyerroseFirst Horizon NationalCorporation

Helena B. FoulkesCVS/pharmacy

Chris RotherCDW Government Inc.(CDW-G)

Cynthia Hardy YoungEncompass Financial GroupLLC (Allstate)

Susan NestegardEcolab Inc.

Nancy E. ChisholmADT Security Services Inc.

Geri P. ThomasBank of America

Vickie PinerLear Corporation

Barbara HoffnagleSalt River Project (SRP)

Jennifer Daley, M.D.Tenet Healthcare Corporation

Coleen CerielloKeySpan Corporation

Valarie A. UdehWachovia Sharon Hall

Spencer Stuart

Donnalee DeMaioMetLife Bank,N.A.

Sheree BargabosOwens Corning

Alison QuirkState Street Corporation

Carol L. DowVanguard

Susan SeestromLos Alamos National Laboratory

Patti M. DodgeNew Century FinancialCorporation

Brenda ReichelderferITT Corporation

Irina SimmonsEMC Corporation

Donna M. BolesBD

Angie HartAflac

Jennifer B. WuamettFreescale Semiconductor Inc.

Terri WestTexas Instruments

Carmen S. CaninoAmerican Red Cross

Tracy L. HackmanDaimlerChrysler Financial Services

Ellen J. MooreChubb Group of Insurance Companies

Stephanie C. HillLockheed MartinAeronautics Company

E. Follin SmithConstellation Energy

Marilyn O'ConnellVerizonCommunications

Candace DuncanKPMG LLP

Karen Berchtold-HanlonSeagateTechnology

ElizabethHackensonLucentTechnologies

Janice ChaffinSymantecCorporation

Chris A. HillSprint Nextel Corporation

Katherine SierraThe World Bank

Melisa QuinoyMTV Networks

Leslie Abi-KaramPitney Bowes Inc.

Linda A. MillsNorthrop Grumman Information Technology

Charmaine MesinaApplied Materials

Janet B. ToronskiDaimlerChrysler FinancialServices

Michelle VanDykeFifth Third Bank – Western Michigan

Mary L. HowellTextron Inc.

Deborah Hockman, Ph.D.Nalco Company

J. Pat JannauschCon-way Inc.

Julie GilbertBest Buy

Christine “Chris” ReillyCIT Group Inc.

Darlene J.S. Solomon, Ph.D.Agilent Technologies

Pam GardnerHouston Astros Baseball Club

Catherine KingKelly Services Inc.

Linda M. WattLongs Drug Stores Corporation

Wendy PineroStarbucks Coffee

V. Cheryl WomackLeading Women Entrepreneurs of the World

Marsha JohnsonSouthern Company

Phyllis WorleyOklahoma Natural GasCompany (ONEOK)

Kathy PaladinoSymbol Technologies Inc.

Michelle MillerMedtronic Inc.

Terri DeanVerizon Business

Anne M. WilmsRohm and Haas Company

I AM AN ENGINEER.

I believe the latest technology

is dated. I believe that 50% RH

or less means it will be a good

hair day. I believe the atmos-

pheric absorption theory can

explain why the sky is blue.

I believe you shouldn’t

wear white after Labor Day

because it reflects the

sun’s energy during cooler

months. I believe if life

gives you a lemon, make a

citric battery out of it.

Whether you’re looking to go wireless with your industrial automation

system, design the next Joint Strike Fighter®, or reinvent the automobile

using fuel cells, look to Parker—the leader in motion and control solutions.

And see things in a whole new light.

For more information, go to www.parker.com or call 1-800-C-Parker.

ENGINEERSSEE THE WORLD DIFFERENTLY

WOMEN WORTH WATCHING IN 2007

s I continue learning from my mentors, I’m pleased tohave an opportunity to share insight with rising stars. Of allthe lessons I’ve learned during my career, there are four keyprinciples I have tried to model and pass on to others.

TRUST YOUR INSTINCTS AND GO WITH YOUR STRENGTHS.

Inside all of us is a certainty about who we are and whatwe want to do. I define success as discovering somethingyou like to do, being good at it and finding a fit in anorganization that appreciates your talent. It may take somesearching, but if you trust your instincts to make the rightcareer choices, you will have the strength to weather the challenges and succeed.

TAKE RISKS AND NEVER COMPROMISE YOUR CORE MORAL VALUES.

Every time you step up and show courage, you will notnecessarily be rewarded. You must, however, stand up forwhat you know to be right. Shake off criticism and maintainyour optimism. Respect for yourself and a reliance on your valueswill, almost without fail, lead you to the right conclusion.

KNOW WHEN TO STRETCH YOURSELF PROFESSIONALLY ANDBE PERSISTENT.

Even if you are great at what you are doing and know yourbusiness inside and out, you won’t progress if you don’t

broaden your skill set. Aim for a job where you have 60 percentof the competency required and can contribute from the start.Be a quick study on the 40 percent of the job that’s new. Stickwith it and be persistent—because persistence is a must for anysuccessful career.

DON’T GO IT ALONE.

You need others around you, a competent team, not only tohelp get the job done, but also to keep on track. Develop strongnetworks, and rely on your staff. Take the extra time to coachand develop the people around you, and, over time, you will havecreated a strong, loyal team that will carry you through the challenging times and share your desire to succeed.

In selecting your own mentors, look for coaches who focus ondriving success rather than merely preventing failure. Finally, becertain to do your part to mentor the next generation of leaders.It feels great to point out a star when you see one.

Leslie Abi-Karam

A

COMPANY: Pitney Bowes Inc.

HEADQUARTERS: Stamford, CT

WEBSITE: www.pb.com

BUSINESS: Mailstream software, hardware, servicesand solutions for business

RANKING: No. 1

2005 REVENUE: $5.5 billion

EMPLOYEES: 34,000

TITLE: Executive Vice President, Pitney Bowes; President,Pitney Bowes Document Messaging Technologies

EDUCATION: BS, Northeastern University; MBA,University of Bridgeport

FIRST JOB: Pitney Bowes engineer

READING: Blue Ocean Strategy, by W. Chan Kim andRenee Mauborgne

PHILOSOPHY/LEGACY: Leading teams to superiorresults

FAMILY: One daughter, a high school senior

INTERESTS: Travel, tennis, theater

FAVORITE CHARITY: Cancer research

PITNEY BOWES INC.


“Respect for yourself and areliance on your values wil l , almostwithout fail , lead you to the rightconclusion.”

PDJPDJ


hroughout my 18-year career, I have held positions as dieti-cian, general manager, district manager, operations vice presi-dent and senior vice president and have always strived totake on greater challenges and responsibility. I learned thevalue and rewards of entrepreneurship at the age of 11, whenI set up a lemonade and hot dog stand at PepperdineUniversity. I made a tremendous amount of money for an11-year-old and learned a valuable lesson in running a busi-ness. That has motivated me ever since, and I have contin-ued to accept challenges that have afforded me the opportu-nity to use my entrepreneurial skills.

There are four principles that I would offer to individualsas they set out to grow their careers. The first is to be 100percent straight with everyone all the time. Whether you aredealing with a client or employee, it is important to tell itlike it is, no matter what the situation. When the situation isparticularly bad, it is important to acknowledge it and pro-vide clear direction on what you as the leader are going to doto make it better. If a mistake is made, own up to it andapologize for it. At all times rely on honesty and integrity.

The second principle is to be passionate about what youdo. Passion will drive your success, just as the absence of itwill lead to stress and failure. If you do not enjoy what youare doing, the best course of action is to find something else.

Once you have found your passion, you will be amazed at howsuccessful you will be.

The third principle is to develop those around you. I amproud to be able to say that the majority of district managers inmy area were promoted from general manager positions, and themajority of general managers from supervisory roles. Nothing ismore rewarding than seeing someone else’s career grow. And asyou develop the members of your team, you are improving theoverall competence and business performance of your operatingarea. Take advantage of opportunities to mentor others, as well asto be mentored.

Finally, in everything you do, make a connection with the people around you. Take the time to connect with those in yourimmediate work group and others outside of it. Use formal andinformal networking opportunities to build contacts with others.

Carol L. Alesso

T

COMPANY: SodexhoHEADQUARTERS: Gaithersburg, MD WEBSITE: www.SodexhoUSA.comBUSINESS: Sodexho is the leading provider of out-sourced food and facilities management services inNorth America. Sodexho serves more than 6,000 corporations, schools, hospitals, health care facilitiesand college campuses. Additionally, Sodexho is the official food service provider for the U.S. Marine Corps.RANKING: No. 1 worldwide in food and managementservices2005 REVENUE: $6.3 billionEMPLOYEES: 120,000

TITLE: Senior Vice President, Operations

EDUCATION: BA in business and nutrition, PepperdineUniversity; MA in nutrition, California State University,Long Beach

FIRST JOB: Selling hot dogs and lemonade at PepperdineUniversity at age 11; later, waitressing at a local restaurant

READING: Crucial Conversations, Tools for Talk When theStakes are High, by Kerry Patterson, Joseph Grenny, RonMcMillan and Al Switzler

PHILOSOPHY/LEGACY: Have passion about everythingyou do. Go above and beyond what is expected to takecare of your people and the customers you serve.

FAMILY: Husband, Brad; two boys, 18 and 11

INTERESTS: Travel, skiing, snorkeling and other watersports

FAVORITE CHARITY: AIDS Project LA and Children’sHospital LA

SODEXHO

“At all times rely on honesty andintegri ty.”


PDJPDJ


prah Winfrey often talks about “what she knows for sure.”As an African-American girl growing up in the inner city ofSt. Louis, I knew for sure that success meant moving outsideof my comfort zone and building the confidence to tacklenew challenges that seemed out of my reach. How did I dothat? By listening and learning from everyone, starting withmy very first jobs as a waitress and salesclerk and continuingtoday as a human resources vice president.

Confidence and success arrive when you push throughyour fear of the unknown. It’s OK to be afraid, but youcan’t grow if you don’t stretch and push yourself to take onnew challenges. You must force yourself to learn, and, onceyou conquer the unknown, you move on to the next chal-lenge. It’s a process for life.

Define success on your terms. Following in the footstepsof others can lead you to a destination where you don’t wantto be. As a child, one of my role models was my mother,who was a nurse. My older sister shared her passion for nursing, and she, too, became a nurse. I assumed that’s whatI wanted. However, once my world opened up with books,school activities and meeting new people, I knew there was aworld of other possibilities. I could be a nurse, or I could dosomething that excited me.

I’m glad I didn’t let my fear of the unknown stand in the wayof creating my own destiny. Design your path on your passion,whatever that might be. You have to feel it inside of you. It’sabout intellectually understanding your motivation.

Don’t feel too rushed to get to the next level. Enjoy your journey. Savor the learning. By focusing solely on the final goalyou miss the valuable lessons along the way. There is nothingwrong with being ambitious, but without a “learning mindset”you can develop an unhealthy reliance on the next promotion tofeel successful versus feeling good about your contributions andthe value you add right now.

As you grow, help your colleagues and friends. Share yourgifts and the lessons you’ve learned. Professional success comesnot only from individual achievement, but also from the good that rises out of working together for the good of yourorganization.

Carmen C. Allen

O

COMPANY: Bausch & Lomb Inc.

HEADQUARTERS: Rochester, NY

WEBSITE: www.bausch.com

BUSINESS: Bausch & Lomb eye health company isdedicated to perfecting vision and enhancing life for consumers around the world. Its products are availablein more than 100 countries.

EMPLOYEES: Approximately 13,700 worldwide

TITLE: Vice President, Human Resources, GlobalOperations and Engineering

EDUCATION: MBA, Simon School, University ofRochester; BS in business administration, University of Missouri, St. Louis

FIRST JOB: Waitress and salesclerk at Sears, both whilein high school

READING: The Pursuit of Happyness, by Chris Gardner

PHILOSOPHY/LEGACY: Enjoy the journey. The anticipation of something great happening can be asrewarding as the event itself. Every moment counts. Younever know when you are making a memory.

FAMILY: John, husband of five years; four stepchildren;eight grandsons

INTERESTS: Reading, singing, jazz and gospel music,spending time with family

BAUSCH & LOMB INC.


“Confidence and success arrive

when you push through your fear

of the unknown.”

PDJPDJ


xpectations set your path in life. For those of us fortunateenough to have someone believe in us, those expectations areset a little sooner than for those who have to chisel out a setof expectations later. I have watched children and airmenachieve amazing things because someone expected them to.

To create an environment of high expectations, you haveto believe that you can achieve. Believing or expecting isadopting an attitude that enhances success. The basic element in that success is to love what you are doing and to believe that what you are doing is making a difference inthe lives of others. Love it or leave it.

Broaden your base of experience. Leaders at the topknow something about many things. Learn somethingabout every aspect of the business, the macro and the micro.Be able to relate to those who are tied to the core of whatyou do, and be able to help them relate to the big picture.

Lead by example. People believe in leaders they can identify with and trust.

Get to know people above you and below you. Seek outothers who have opposing views and attempt to understandthem. Be ready to support your ideas with fact and conviction.

Find a mentor. Then be a mentor to practice and sharewhat you have learned. No one is infallible, so listen andobserve with a critical ear and eye.

Be courageous in private and public venues. Gloating isnot courage. Sometimes it is harder to be quiet than tocharge forward.

Get involved in your community and in your professionalorganizations to give back and grow. You grow as you experience; you experience as you attempt; you attempt asyou dream. Dreaming is planning, giving forethought to acourse of action. Planning is preparing through reading,training and observing those who are already successful and

practicing behaviors that will make you successful. A sense of satis-faction comes as you grow stronger by helping, doing and dreaming.

Women in the military or in any chosen career today canexpect to work hard, plan, prepare and meet the same standardsas their male counterparts and achieve the success that our mothersand grandmothers only dreamed of. Every success we achievebuilds upon another. Success builds success.

Maj. Gen.Larita Aragon

E

COMPANY: United States Air Force

HEADQUARTERS: Washington, DC

WEBSITE: www.af.mil

BUSINESS: National defense

EMPLOYEES: 682,000 including personnel on activeduty, U.S.A.F. reserve, Air National Guard and civilians

TITLE: Major General; Air National Guard Assistant to theCommander of Air Education Training Command

EDUCATION: BS in elementary education, Central StateCollege; master’s in guidance counseling, Central StateUniversity; education administrative certification,University of Central Oklahoma

FIRST JOB: Waitress, fifth-grade teacher

READING: Eye of the Beholder, by Merline Lovelace;and Brandon Fredrickson on mentoring

PHILOSOPHY/LEGACY: Realize the potential you have.Stretch beyond who you think you are and you willachieve more than you think you can. Socioeconomic status, birth order, race, religion or gender can be overcome by positive expectations and hard work.

FAMILY: My husband, J. Greg Aragon Jr., is my bestfriend, strongest ally and closest confidante. We havebeen married 25 years and share six children, eight beautiful grandchildren and two more expected this year.

INTERESTS: I enjoy people! I read all sorts of books—fiction, nonfiction, self-help and biographies of people Iadmire. I subscribe to a diverse group of magazines on avariety of issues. I am a “duffer” golfer, but it’s worth it if I get to be outdoors. My greatest interests are my beautiful grandchildren who range in age from 21 years to 8 months.

FAVORITE CHARITY: American Red Cross of CentralOklahoma, the only constitutionally directed agencyresponsible to support the military; Juliette LoweLeadership Society for the Girl Scouts; STARBASE forchildren’s aviation and science education.

UNITED STATEES AIR FORCE

“Lead by example.”


PDJPDJ


truly believe that we are capable of much more than we give

ourselves and others credit for. As businesswomen, we must

find ways to stretch ourselves and step out of our comfort

zone to realize our full potential. Throughout my career,

I have been fortunate to have many mentors who challenged

me and helped me realize my full potential. There are three

key principles that I have learned from each of them that

continue to steer my life and career today.

First, choose to make a difference. Each day, I wake up

and choose to make a difference in the lives of my employees

by inspiring them to deliver results, have satisfying careers

and support their families. Our employees, in turn, make a

difference in the lives of our customers.

Second, take advantage of the career opportunities that

take you out of your comfort zone. I have always been more

concerned with the challenge than the title. This has allowed

me to gain cross-functional, cross-business and international

experience and, as a result, become a well-rounded leader.

Third, intentionally form partnerships with key members

in the organization. I have found that you can’t just sit

around and wait for the CEO to invite you to lunch; you

often need to make the first move and put time into building a

quality partnership. Similarly, you must strike a balance between

not taking things personally and being personally invested. On

one hand, business is business; it’s about making money and

getting the best return for investors. On the other hand,

it’s all about the people. I believe that people are our company’s

true competitive advantage, and being personally invested in our

people has been key to my success.

Sheree Bargabos

I

COMPANY: Owens Corning

HEADQUARTERS: Toledo, OH

WEBSITE: www.owenscorning.com

BUSINESS: Building materials & composite solutions

INDUSTRY RANKING: Industry leader

EMPLOYEES: 20,000

TITLE: President, Roofing and Asphalt Business

EDUCATION: MBA, Babson College, Wellesley, NJ; BA in science, McGill University in Montreal, Canada

FIRST JOB: Process engineer, Textile and IndustrialGroup

READING: Keeping up on what’s going on in the newsand market keeps me busy enough. When I get a minuteof free time, I love reading a good fiction book!

PHILOSOPHY/LEGACY: There is greatness in every person.

INTERESTS: Golfing, connecting golf with charity, skiingand reading fiction

OWENS CORNING


“I have always been more concerned

with the challenge than the ti t le .”

PDJPDJ

Chrysler, Jeep, and Dodge are registered trademarks of DaimlerChrysler Corporation.

True strength has many faces.

At DaimlerChrysler Corporation, we work hard to design, engineer and

build the best cars and trucks available. And it’s all made possible through the

dedicated work of every employee. Unity does, indeed, create beautiful things.


have been greatly influenced by diverse teachers and colleagues who have pushed me out of my comfort zone,forced me to see issues from different perspectives anddemonstrated by personal example what it means to overcome obstacles and persevere. Their lessons shape my professional life to this day:LESSON ONE

Speak up. Your opinion matters! Early on in my career, I was hesitant to speak up if I disagreed or if I was less seniorthan others in the room. One of my male bosses noticedthis and told me that the whole team is impacted by a person who holds back; and that age, gender or experiencedo not mean that your opinion is any better or worse thananyone else’s. LESSON TWO

Get out of your comfort zone! When I was asked to workoverseas for Seagate, I turned down the opportunity twicebecause I wasn’t comfortable leaving home. I since havespent seven years living and working in Asia. I now realizethat some of my best accomplishments and many of my closest friends came from getting out of my comfort zone.LESSON THREE

Make diversity a part of your core people-managementprocesses, not a separate initiative. At Seagate, we haveembedded diversity into our corporate goal-setting process,our performance evaluation process, our employee surveys,our hiring process, our learning and development process,our communication processes and our succession planningprocess.

LESSON FOUR

Global doesn’t mean “the way we do it in the United States.”After seeing our U.S. “employment at will” policy, a colleague inThailand told me, “We will never have that policy or language inthis country...we will not treat our employees that way.” It mademe realize that some U.S. business policies can be counterproduc-tive to creating a team environment. We now engage globalteams of employees to work on Seagate policies and programs toensure that the “U.S. way” does not necessarily end up being the“global way.” LESSON FIVE

Learn from all kinds of people! Those of us who are parentslearn as much from our children as they learn from us. At work,I have learned some of my best lessons from colleagues who arenot necessarily above me in the traditional organization structure.In today’s world, we need to learn from people of different ages,cultures, gender and skills to keep pace with the future.

Karen Berchtold-Hanlon

I

COMPANY: Seagate Technology

HEADQUARTERS: Scotts Valley, CA

WEBSITE: www.seagate.com

BUSINESS: Hard drive information storage industry

RANKING: Worldwide leader in the hard drive industry

EMPLOYEES: 55,000

TITLE: Senior Vice President, Global Human Resources

EDUCATION: Master’s in bilingual/bicultural education,Southern Methodist University

FIRST JOB: Corn detasseling in Iowa

READING: Punished by Rewards and UnconditionalParenting, by Alfie Kohn; Flow: The Psychology of OptimalExperience, by Mihaly Csikszentmihalyi

PHILOSOPHY/LEGACY: At work: To cultivate an engaging work environment where teams of diverse people innovate, learn and improve the world aroundthem. At home: To provide a loving, peaceful and interesting environment where my son can explore, enjoy and develop his own unique talents.

INTERESTS: Traveling/cultures, hiking, biking, swimming,writing, playing with children.

SEAGATE TECHNOLOGY


“Speak up. Your opinion matters! ”

PDJPDJ

As the world leader in providing HR solutions, Adecco iscommitted to diversity. Our goal is to find individuals with the beststrengths, ideas and talents in the communities we serve, and toestablish and sustain a workforce which values the differencesamong people.

That’s why we created the Adecco Diversity DimensionsProgram, which consists of four components:

Diversity Education: Adecco believes that ongoing communication and education to all of our constituents is critical tobuilding awareness.

Diversity Recruitment: Adecco taps into a wide range ofresources to hire the most talented and capable staff available,regardless of gender, race, national origin, language, differing physical abilities, or other factors.

Community Outreach: We have developed partnerships withdiverse communities to foster mutual support and understanding and to enhance community service and relations. This increases ourability to network in minority communities and attract talented and motivated employees of different backgrounds.

Communication: Adecco provides a summary of its diversityinitiative on www.adeccousa.com.

Diversity Partnerships: • National Urban League • New York Times• National Business & Disability Council• National Council on Disability

Diversity Programs:• Renaissance Program• Career Accelerator• Career Athlete Program

Diversity Honors and Awards:• Corporate Diversity Innovation Award

by the World Diversity LeadershipCouncil - Prague 2006

• Three time Honoree on AARP’s list ofBest Employers for Workers Over 50

• Employer of Choice by the NationalBusiness & Disability Council - 2005


successful career for me is not about the amount of moneyyou have made or the title you have achieved. It is whenyou can look back and say that you have earned a living in arole that you were passionate about, contributed value toand gleaned value from while having fun.

The success of my career growth didn’t just happen. Ihad to work for it. I received my undergraduate degreeworking full time and attending school at night. I had thesame challenge while earning my MBA. However, I knewwhat I wanted to achieve and was willing to work for it. Allalong, I was blessed with the coaching, support, insight andencouragement of family, friends and managers.

A number of mentor-type relationships exposed me tomany different things, culturally as well as professionally. Itis because of mentoring that I transitioned from an adminis-trative secretary role to a corporate officer leading the humanresources function. It is important to have mentors andcoaches in your midst. Don’t wait for one to approach youor to be assigned to you. Align yourself with others you haveobserved and want to learn from. You would be surprised byhow willing people are to help. It is a win-win situation.There is learning at both ends of the relationship

Call upon several mentors or coaches during your career. Youcould benefit from diversity of experience and knowledge thatmay not reside in one person. Reach out to those who arealigned with your interests, but don’t underestimate the learningyou can reap from exposing yourself to others outside of yourtypical circle.

It is equally important to reach behind as well as forward when it comes to mentoring. Mentoring can be conducted atany stage of life. College students can reach out to high schoolers.Early career professionals can reach out to college students, and so on. There is always someone who could benefit from your experiences.

In all, I encourage you to have a full life. Prepare yourself tobe the best, share your blessings and make sure you take time off to enjoy your life.

Donna M. Boles

A

COMPANY: BD

HEADQUARTERS: Franklin Lakes, NJ

WEBSITE: www.bd.com

BUSINESS: BD manufactures and sells a broad rangeof medical supplies, devices, laboratory equipment anddiagnostic products.


EMPLOYEES: 25,000

TITLE: Senior Vice President, Human Resources

EDUCATION: BS, HR management/psychology, Upsala;MBA, Pace University, New York, NY

FIRST JOB: Supermarket cashier

READING: Team of Rivals, by Doris Kearns Goodwin

PHILOSOPHY/LEGACY: Share your blessings.

FAMILY: Husband, Eric Reed, and a son

INTERESTS: Golf, travel, reading

FAVORITE CHARITY: Big Brothers Big Sisters

BD


“I knew what I wanted to achieve

and was wil ling to work for i t .”

PDJPDJ


rue leadership cannot be awarded, appointed or assigned; it comes only from having influence, and that can’t be mandated. It must be earned.

General Norman Schwarzkopf, the U.S. commander ofOperation Desert Storm in 1991, said, “Great leaders nevertell people how to do their job. Great leaders tell peoplewhat to do and establish a framework within which it mustbe done. Then they let people on the front lines, who knowbest, figure out how to get it done.”

People are at their happiest and most productive whenthey’re being challenged. Many of you will find that, asleaders, you’re pushing people to achieve what you knowthey’re capable of—even if they don’t believe it at the time.To this extent, you’ll be leading from behind. To some ofyou this may sound Machiavellian; to others it’s commonsense. But the latest research does seem to indicate that it’strue. Nobody really appreciates or takes lasting pleasure fromthat which comes easily.

Leadership is also forging a future direction. As leaders,we must establish strategic direction. We must harnesschange. What I suggest is simply laying out the vision andgetting everyone moving in the right direction. You have toknow where you are going. And if you are going to be effec-tive, you have to lead by pulling, not pushing, your staff. Assuch, effective leaders must also have the capacity to motivateand empower others to share their sense of direction.

Leadership inspires others to do great things, and you inspire itby your own willingness to work hard. Leaders can’t ask anyoneto do anything that they are not willing to do themselves.Integrity is a critical component of leadership. If people can seeit, they will get it. I really think that people can peer into theheart, and if they don’t see integrity, they are not going to follow.And, as you know, without followers there can be no leadership.

My advice to you is never stop anticipating, welcoming andinitiating new challenges. Dare to think great things. Dare totake chances. Embrace failure and learn from it rather than fearit. It is the hallmark of effective leadership. Dare to be great. A commitment to lifelong learning will give you the ability toaccept, develop and engage fully in those opportunities.

R.Adm.Nancy Elizabeth Brown

T

COMPANY: United States Navy


WEBSITE: www.navy.mil

BUSINESS: National defense

EMPLOYEES: 351,689 on active duty; 131,739 in thereserves; 175,653 civilians

TITLE: Rear Admiral; Director of Command and ControlSystems, North American Aerospace Defense CommandHeadquarters; Director of Architectures and Integration,U.S. Northern Command Headquarters, Peterson AirForce Base, CO; Commander, Navy Element and ChiefInformation Officer for both commands

EDUCATION: BA, Stephens College; MS, NavalPostgraduate School; MS, Naval War College

FIRST JOB: Substitute teacher

READING: U.S. Navy publications, The Great Influenzaand Lead Like an Entrepreneur, and the latest StephenCoonts novel

PHILOSOPHY/LEGACY: To get my missions accomplished, I have to take care of the people who are doing the work.

FAMILY: Husband, three stepsons, two grandchildren

INTERESTS: Shopping, golf, running, hiking, college football

FAVORITE CHARITY: Navy Marine Corps Relief and the USO

UNITED STATES NAVY

“Embrace failure and learn from it

rather than fear i t .”


PDJPDJ


y experience with mentoring is somewhat different, inthat I have not had an “official” mentor. To some degree, I am not disappointed to have missed this experience, if onlybecause it has allowed me to develop an extended network of professional and personal advisors—a model adapted from my experience in the public sector.

For a time, I worked with former Cleveland MayorMichael White, and I learned much from my City Halltenure. The tradition of the mayor’s “kitchen cabinet,”—a group of unofficial advisers—struck a chord with me.

The mayor’s kitchen cabinet was populated with peoplewithout personal and professional agendas. They includedindustry leaders, business people, spiritual guides, educatorsand friends whom the mayor trusted would “tell it like it is.”

When I left the Mayor’s office to run a public agency, I adopted this idea of a kitchen cabinet, though I didn’t knowI was doing it at the time. Before I even stepped into my newrole, I called upon Jerry Sue Thornton, PhD, president ofCuyahoga Community College, and asked her, as a successfulleader of a public entity, what I needed to know, keep my eyeon, and champion in my new role. Jerry Sue was open andhonest with me, immediately impacting my eventual success.

My kitchen cabinet has evolved with my career. Memberstoday—all informal but all vitally important—include people of different ages and experience both inside and outside the company who give advice, share experiences and offerdirection as my career and positions of responsibility change.

Today, when others seek my advice on matters such as careerdevelopment, I share the story of my kitchen cabinet and encour-age others to build their own group of trusted advisors.

If you would like to do the same, let me offer this advice.Include in your cabinet:

• A leader in your field or industry; a person with great knowledge of the subject matter

• Another professional much like yourself, reflecting your age,family dynamic, and value set, to discuss the ever-growingimportance of managing work-life priorities

• Someone of the opposite gender, to offer a unique perspectiveon issues and ideas

• And someone younger, to offer fresh views on landscapes towhich you’ve grown accustomed

Finally, remember that people will want to help you achieveyour goals. It is your job to surround yourself with these peopleand let them help you succeed.

Terri Hamilton Brown

M

COMPANY: National City CorporationHEADQUARTERS: Cleveland, OHWEBSITE: www.NationalCity.comBUSINESS: National City is one of the nation’s largestfinancial holding companies. The company operatesthrough an extensive banking network primarily in Ohio,Illinois, Indiana, Kentucky, Michigan, Missouri andPennsylvania, and also serves customers in selectedmarkets nationally. INDUSTRY RANKING: Eighth largest bank in terms of assets EMPLOYEES: 33,000

TITLE: Senior Vice President, Director of Corporate Diversity

EDUCATION: Bachelor’s degree in economics from theUniversity of Chicago; master’s degree in city planningfrom the Massachusetts Institute of Technology

FIRST JOB: Cashier at Roger’s Super Value grocery store

READING: Snake Walkers, an award winning debut novelby J. Everett Prewitt—a native Clevelander!

PHILOSOPHY/LEGACY: “Find the good and praise it”—is a quote by Alex Haley that is etched on a plaque in my office. It reminds me every day to value the peoplearound me who are making a difference, and to acknowledge and thank them for their efforts.

FAMILY: Husband, Darnell Brown; two children and two dogs

INTERESTS: I think of my career and avocation as community building. I am very involved in community development activities and volunteer on numerous civicand social service organizations. Education, economicdevelopment, and women’s health issues are most important to me.

FAVORITE CHARITY: The First Tee of Cleveland, a nonprofit dedicated to teaching life skills to youth usingthe game of golf as a tool.



“Remember that people wil l wantto help you achieve your goals . It is your job to surround yourselfwith these people and let themhelp you succeed.”

PDJPDJ

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mgmmiragedivers i ty.com


believe that personal success and happiness start with havinga clear sense of your inner values—an understanding of whoyou are as a person, what you stand for and the values you’llnever compromise. For example, one of my bedrock personalvalues is integrity—being honest, open and candid; alwaysdoing what you say you’ll do; and doing the right thing.

My advice is to join a company that shares your values. If your company and co-workers don’t operate with the samebasic set of core values that you do, you’ll never be happy,and chances are the relationship will be short-lived. Here are a few other words of advice I would offer:

• Make your career aspirations known to your organization’sleadership and periodically ask how you’re doing on thepath to get there.

• Know what you don’t know, then do what’s necessary togain that knowledge, or seek the counsel of those whoalready have it.

• Never be afraid to ask questions or for help when you need it. There’s a far greater risk of failing at a task orproject when you don’t have all the knowledge or resourcesyou need.

• Seek out periodic feedback on your leadership style; thenbe open to any suggestions, and be willing to work on youropportunities.

• Look for and take advantage of opportunities to broaden

your career experiences, and be bold in your choices. Step out-side your comfort zone. Try something you’ve never donebefore.

• When you have the opportunity to lead a team, create andclearly communicate a compelling vision of the team’s purposeand goals; then focus the team on the right priorities to achievethe vision.

• When building a team, first consider the skills and expertiseyou’ll need. The most successful teams are made up of peoplewith different, yet complementary, skills, ensuring diversity ofthought. Recognize and capitalize on the unique role eachteam member can play beyond his or her functional expertise.

Other types of diversity also are important when forming ateam that will give you a wide range of perspectives. Show youappreciate people for who they are and what they bring to thetable. I’m proud to work for a company that promotes diversityin all its forms, internally and externally. When you feel appreci-ated for who you are, you feel at home and are more likely to befully engaged.

Laurie Burns

I

COMPANY: Darden Restaurants / Bahama BreezeHEADQUARTERS: Orlando, FLWEBSITE: www.darden.com /www.bahamabreeze.comBUSINESS: Casual dining restaurantRANKING: Largest publicly traded casual dining restaurant company in the world, based on marketshare and revenues from company-owned restaurantsFY 2006 REVENUE: $5.72 billion, Darden; $166.3 million, Bahama BreezeEMPLOYEES: 157,000 at Darden; 4,000 at BahamaBreeze

TITLE: President, Bahama Breeze

EDUCATION: BS in finance and MBA, University ofFlorida

FIRST JOB: Picked up golf balls at a driving range

READING: Soar With Your Strengths, by Donald Clifton;Resonant Leadership, by Richard Boyatzis and AnnieMcKee; City of Falling Angels, by John Berendt

PHILOSOPHY/LEGACY: Live and lead with integrity,humility and credibility.

FAMILY: Life partner

INTERESTS: Travel, biking, food and wine

FAVORITE CHARITY: United Way, United Arts (CentralFlorida), University of Florida

DARDEN RESTAURANTS / BAHAMA BREEZE


“Step outside your comfort zone. Trysomething you’ve never done before.”

PDJPDJ

Innovation has many faces.At Lockheed Martin, that includes everyone.

Whether it’s breakthrough technology for fighter jets, spacecraft that explore the cosmos, or

information systems that keep government running smoothly, Lockheed Martin has important

work to do. We need the sharpest minds available. And when we find them, we welcome them.

www.lockheedmartin.com

300-50971_InnovHs_PDJ.indd 1 7/7/06 2:31:08 PM


s diverse professional women, we have a fundamentalresponsibility to identify and provide opportunities foryoung professionals. These young professionals must havedemonstrated the ability and the commitment to becomeexcellent executives. It is a privilege and a responsibility toshare career paths, experiences, successes and disappoint-ments that came from accepting opportunities and chal-lenges that made us better managers and stronger people.

It is important to know what you do not know. This is asign of self-confidence and an inquisitive mind. Every daypresents the opportunity to learn something new.

Strive for excellence. Details make the difference.

Being committed, dependable and responsible will develop yourcredibility as a professional, an indispensable element for success.

Keep an open mind. Be flexible. Setting goals and objectivesis crucial, but being willing to listen and adapt to the environ-ment is imperative. There is more than one way to achieve thegoals.

Set priorities in life, and be willing to sacrifice. Be positive.Always look for the brighter side of things. Be able to laugh at yourself and keep your sense of humor.

Do not abuse power; it is a privilege. Become a good communicator; it is the key to success.

Carmen S. Canino

A

COMPANY: American Red Cross


WEBSITES: www.redcross.org and www.cruzrojaamericana.org

BUSINESS: The Red Cross provides disaster relief athome and around the world through a global network of more than 180 national societies. An average of 91cents of every dollar spent by the Red Cross is investedin humanitarian services and programs. The Red Crosshelps thousands of U.S. service members on militaryduty stay connected to their families. The AmericanRed Cross, which has more than 800 locally supportedchapters, is the largest supplier of blood and blood products in the United States.

2005 DISASTERS: 72,883—most of them fires

VOLUNTEERS: Nearly 1 million

BLOOD DONORS: Almost 4 million

EMPLOYEES: 35,000

TITLE: Chief Executive Officer, American Red Cross,Puerto Rico Chapter

EDUCATION: Master’s in management of human services, Heller School, Brandeis University, Waltham, MA

FIRST JOB: Manager, Puerto Rico PediatricCardiovascular Program, University of Puerto Rico Medical School

READING: The World is Flat, by Thomas L. Friedman;The End of Poverty, by Jeffrey Sacks

PHILOSOPHY/LEGACY: I believe in trying new thingsand having the courage and commitment to push forwardand make them happen.

FAMILY: Three children, two grandchildren

INERESTS: Cooking, reading and motorcycle riding

FAVORITE CHARITY: American Red Cross

AMERICAN RED CROSS


“Every day presents the opportunity

to learn something new.”

PDJPDJ


wouldn’t say that I know the secret to success, but I do knowthat saying “yes” has always opened a lot more doors for methan saying “no.”

Growing up in the small woodworking town of Jasper,Ind., I dreamed of working abroad some day. I was interestedin languages and studied French and Latin in high school.At 17, I participated in a summer study program that tookme to Switzerland and France.

Because of my language background, I enrolled inGeorgetown’s School of Language and Linguistics inWashington, D.C. Three years after receiving my degree,and with an 18-month-old daughter, I started law school atSouthern Methodist University in Dallas. In 1979, armedwith a language degree and a juris doctorate, I answered anewspaper ad for an international lawyer position with acompany called Otis Engineering, a Halliburton subsidiary,in Carrollton, Texas. I was hired and became Otis’ firstfemale attorney.

My long-held dreams of traveling were answered overnightas I was responsible for the Asia Pacific region. In 1986, Iwas asked to move to London to handle legal work for theEurope/Africa region. In 1994, I did a second stint inLondon, where for five years I was challenged to merge and

lead the combined Brown & Root and Halliburton law depart-ments of 20-plus lawyers in London; Aberdeen, Scotland; andStavanger, Norway. Although my career has been spent in anindustry traditionally dominated by men, I’ve found it relativelyeasy to transition between the jobs I’ve held. Today, as senior vicepresident and corporate secretary, I am the senior woman in thecompany. I take great pride in knowing that, in 1979, as the firstwoman lawyer at Otis, I was a true groundbreaker.

I’m not one to mull and agonize over things. I tend to make a decision and then make the transitional journey as quickly as possible. I deal with change quite well. My advice to all womenwould be to always nurture a positive outlook, look at an opportunity from the big point of view and don’t be afraid totake a chance.

Even when the president and CEO asks you to join the quarterly golf scramble, say “yes.” Then go knock the cobwebsoff your clubs and make the best of it!

Margaret E. Carriere

I

COMPANY: Halliburton

WEBSITE: www.halliburton.com

HEADQUARTERS: Houston, TX

BUSINESS: Petroleum and energy

RANKING: Halliburton, founded in 1919, is one of the largest providers of products and services to the petroleum and energy industries. The company servesits customers with a broad range of products and services through its Energy Services Group and KBR.


EMPLOYEES: 100,000

TITLE: Senior Vice President and Corporate Secretary

EDUCATION: BBS in language, Georgetown University;JD, Southern Methodist University, Dallas, TX

FIRST JOB: Dorm resident assistant my junior year atGeorgetown for a floor of freshman nurses

READING: Moving among six or so books on my bedside table

PHILOSOPHY/LEGACY: Be positive, look professionaland always try to hire people smarter than yourself.

FAMILY: Husband, Jim, a semi-retired lawyer; blendedfamily of four children and 10 grandsons.

INTERESTS: Traveling; reading histories, mysteries andbiographies

FAVORITE CHARITY: National Multiple SclerosisSociety, Susan G. Komen Breast Cancer Foundation

HALLIBURTON

“Saying ‘yes’ has always opened alot more doors for me than saying ‘no.’ ”


PDJPDJ


e all approach our lives and our work differently. And intoday’s diverse workplace, we explore different avenues for pur-suing our goals. I’d like to share five guiding principles thathave helped me pave a path to success and fulfillment in myown career and my life. I hope they help you do the same.

FIRST: Be passionate and be present. I’m passionate about allI do, and I’m very focused on the task at hand. When I’mmeeting with you, I’m not answering a ringing telephone orchecking my Blackberry. I’m meeting with you—you havemy full attention and my time.

SECOND: Listen and learn. One of the most importantthings I continue to learn as I move forward in my career isthat I don’t know it all. I will always learn from peoplearound me—peers and individuals who report to me. I listen to them, and, in my leadership role, I provide myemployees with the tools, access and visibility they need tobring their unique talents and skills to bear.

THIRD: Take the risks! Too many of us with children and otherhome responsibilities are afraid to tip our work-life balance. Weunderestimate our own strengths. Take a careful look at the timeand effort you put into your career now—you already may behandling a level of responsibility similar to one you’d take on in anew role. The measured risks I’ve taken throughout my careerhave rewarded me, without compromising my family’s lifestyle.

FOURTH: Be a role model. At home and in the office, I try tomodel behaviors I would encourage others to follow—by beingpassionate and caring about the needs of those around me; also bycaring about, and caring for, myself.

FIFTH: Don’t sweat the small stuff. As women, we think we need todo it all perfectly, all the time. We don’t. We need help from othersto build on our strengths and fill our weaknesses. We need to setthe priorities that count and let less important things slide. We also need to reward ourselves for our hard work by pursuingoutside interests that fulfill us physically and spiritually. We maynot be able to have it all, but we can come close. And we can certainly enjoy all we have!

Coleen Ceriello

W

COMPANY: KeySpan Corporation

HEADQUARTERS: Brooklyn: Brooklyn, NY;

Long Island: Hicksville, NY; New England: Waltham, MA

WEBSITE: www.keyspanenergy.com

BUSINESS: Natural gas distributor and electric generator

offering energy-related products, services, and solutions

to homes and businesses. Strategic investments

in pipeline transportation, distribution, storage and

production.

RANKING: Member of the Standard & Poor's 500

Index; fifth-largest distributor of natural gas in the United

States; largest distributor of natural gas in the Northeast


EMPLOYEES: More than 9,400

TITLE: Senior Vice President, Shared Services

EDUCATION: BA in economics and business; MBA incorporate finance

FIRST JOB: Management trainee, Brooklyn Union Gas Co.

READING: The World is Flat, by Thomas L. Friedman

PHILOSOPHY/LEGACY: Everyone has a talent.Assemble your teams to leverage the talents of others,and enjoy what you do. Passion shows.

FAMILY: Husband, Michael; one daughter, 16; and oneson, 12

INTERESTS: Running, tennis, gardening and enjoying my family

FAVORITE CHARITY: HeartShare Human Services,Salvation Army and Cabrini Mission Foundation

KEYSPAN CORPORATION


“Be pass ionate and be present.”

PDJPDJ


eople sometimes ask what it takes to become a vice presidentor a general manager, as if there is a formula. The truth isthere is no formula. Don’t search for the perfect path, justget on one and do your best. Beyond obtaining the educa-tion required to start your career, there is no one road tosuccess. Career paths are not always predictable. Successcomes from hard work, a series of good choices and a littlebit of luck. Here are a few things I’ve learned along the waythat have helped me get where I wanted to go.

YOUR JOB IS NOT YOUR IDENTITY

What you do for a living cannot be the only way youdefine yourself. None of us is one-dimensional. Nurturerelationships and explore activities with family, friends andcommunity, and make that a part of your identity. Yourengagement in activities outside your job will make you amore effective contributor in your job.

BE COMFORTABLE WITH CHANGE

Like it or not, change is a way of life. Learn to expect itand embrace it. Innovation can be the key to success. Themore at ease you are with change, the less anxiety and fear

will paralyze you from taking chances that could lead to wonderful opportunities.

ALWAYS FIND ONE THING ABOUT YOURSELF TO DEVELOP AND GROW

Whether you’re 8 or 80, there are new things to learn. Setgoals for constant progression. Any goal, whether it’s personal orcareer related, will keep you aware of your potential and increaseyour capabilities.

SERVE OTHERS

Be in tune with the needs of those around you and respond tothem. Good leaders look for ways of improving the worldaround them. Reach out to others with your own unique set oftalents, personality and compassion. Mentor those who are risingbehind you. There is no better way to contribute to society.

STRIVE FOR EXCELLENCE

No matter what, do your best at school, career and in your areasof interest. Set your goals and work hard to achieve them. Re-member that as a leader you are setting the tone for the organization.

Janice Chaffin

P

COMPANY: Symantec Corporation

HEADQUARTERS: Cupertino, CA

WEBSITE: www.symantec.com

BUSINESS: Software

RANKING: Fortune Blue Ribbon Company for achievingNo. 65 on Fastest Growing Companies List, September2005; No. 792 on the 2005 Fortune 1000 list, April 2005;Fortune’s 2005 America's Most Admired Companies listat No. 2 on the Computer Software list, March 2005;No. 43 on Fortune’s 2005 list of 100 Best Companies toWork for in America, January 2005

FY06 REVENUE: $5 billion

EMPLOYEES: 15,500 worldwide

TITLE: Executive Vice President and Chief Marketing Officer

EDUCATION: BA, University of California, San Diego;MBA, University of California, Los Angeles

FIRST JOB: Janitor at a doctor’s office

READING: Mayflower, by Nathaniel Philbrick

PHILOSOPHY/LEGACY: To live life with no regrets.Before I make any decision, whether it’s related to career,family or how I treat people, I ask myself: “How would Ifeel about this a year from now? Would I regret taking ornot taking this opportunity?” I never want to look backand say, “I wish I would have done things differently.”

FAMILY: Married; two daughters, 14 and 12

INTERESTS: Windsurfing, skiing, family vacations

FAVORITE CHARITY: National Charity League


“Success comes from hard work, a series of good choices and a li t t lebi t of luck.”


PDJPDJ


very accomplishment begins with a dream built on faithand courage. But first we must be dreamers. What do youwant to accomplish? What do you want to change? Whatdo you want for yourself? Our ability to achieve is limitedonly by our imagination.

One of my mentors, Harriet Tubman, was a dreamer.She was born a slave but became a leader in theUnderground Railroad. Her life inspires me. She was aGod-fearing woman who spoke softly. She encounterednumerous obstacles in her quest for freedom, yet she resolutely pursued her dream. I have incorporated Harriet’slife style into 10 steps to success.

10. DEVELOP A REPUTATION FOR HIGH STANDARDS. Expectand pursue excellence. Harriet led 300 slaves to freedombecause of the attention she paid to detail.

9. SPEAK WITH QUIET DIGNITY. Harriet displayed a quietstrength. Her authority was evident in the manner in whichshe led.

8. FIGHT THE RIGHT FIGHT. Evaluate your adversary and knowyour options. Don’t fight everything. It’s not worth thepain nor the negative reputation that will follow you.

7. DEVELOP EXPERTISE. Learn what is up and coming.Develop the skills needed to address it, and become the person everyone can depend on.

6. MENTOR, NETWORK, MENTOR. Seek advice from ethical

leaders and stay in touch. As you succeed, mentor others. Theywill become your eyes and ears when you are not present andyour voice when you cannot defend yourself. Once free, Harrietrisked her life returning to the South to bring others to freedom.

5. THINK BEFORE YOU SPEAK ABOUT ANYTHING TO ANYONE.

4. CHALLENGE THE STATUS QUO. If something needs to bechanged, change it. Let the obstacles, difficulties and frustrationstrengthen you.

3. BE A VISIONARY AND BOLD STRATEGIST. Harriet pursued herdream. Have a vision and develop a strategy to market and pur-sue your dream. Without a strategy others will use your skills,take your ideas and market them as their own.

2. PRIORITIZE FAMILY. Have a life outside the job by prioritizingtime for yourself and your family. Their support will keep youstrong during difficult times.

1. SEEK GOD FIRST. Let prayer become a part of your daily ritual.Harriet prayed before every journey. Through faith, you will gainstrength, knowing that regardless of what occurs, God will seeyou through.

Cassandra M. Chandler

E

COMPANY: Federal Bureau of Investigation


WEBSITE: www.FBI.gov

BUSINESS: Law enforcement

EMPLOYEES: 30,500 in 56 major cities throughout theUnited States and in more than 50 key cities world-wide, providing coverage for more than 200 countries,territories and islands.

TITLE: Special Agent in Charge

EDUCATION: BA in journalism and English; JD

FIRST JOB: Hostess/cashier

READING: The Heart of Change, by John P. Kotter

PHILOSOPHY/LEGACY: The power of one: It just takesone person taking action to change the status quo.

FAMILY: Husband, Carl, a retired FBI Special Agent andformer Marine; and one son

INTERESTS: Gardening and landscape design

FAVORITE CHARITY: The American Red Cross



“Develop a reputation for highstandards. Expect and pursueexcel lence.”

PDJPDJ


s a woman in business, I’ve looked at other leaders I admireand what has really resonated with me is their strong sense ofvalues. Having a good, sound set of values and a strongnotion of what’s important to you are crucial in business andin life. Take stock of things that matter most to you, such asintegrity, children, family and community; then everythingflows from there. With this foundation, you are more likelyto have the focus and ability to look outside of yourself andbe able to build strong teams of people.

BE A CATALYST FOR SUCCESS. A true leader reaches outto help others achieve success. Mentoring relationshipsenrich both ways. I learn a lot about myself when I’m reach-ing out and helping others see the possibilities.

VALUE DIVERSITY. Now more than ever the stakes arehigher for women. In today’s business climate, it is crucialfor businesses to attract and retain the best people and to develop a diverse infrastructure to stay competitive. Makethe most of your unique talents and attributes, and value the diversity of those around you.

SET GOALS. It seems so simple, even cliché, but you’ve gotto develop a real plan to get where you want to be. If you

don’t, things might slip through your fingers and you’re more aptto lose your focus.

NETWORK. Women who aspire to building a successful careerneed to build supportive networks around them. You have toseek counsel from those you admire and respect, whether they aremale or female, in the same type of work or wildly different.

EVERYBODY MAKES MISTAKES. Learn from them and moveon. I’ve found that when women make mistakes, they can beparticularly hard on themselves. Mistakes are usually not as bigas you think.

EMBRACE CHANGE. No one knows what all the possibilitiesare for your career, so it’s really important to stay flexible and to embrace new opportunities. There are many ways to get frompoint A to point B. I’ve learned from personal experience that achange of direction can be a great career booster. Don’t be afraidof a little risk.

SET YOURSELF UP FOR SUCCESS. Surround yourself with people who want to see you succeed. The right mentorship andleadership will challenge you to excel. This, combined with yourhard work, creates endless possibilities.

Nancy E. Chisholm

A

COMPANY: ADT Security Services Inc.

HEADQUARTERS: Boca Raton, FL

WEBSITE: www.adt.com

BUSINESS: ADT is the largest single provider of electronic security services to more than six millioncommercial, government and residential customersthroughout the United States and North America. ADT’s total security solutions include intrusion, fire protection, closed circuit television, access control, critical condition monitoring, electronic article surveillance and integrated systems.

RANKING: World leader in electronic security


CUSTOMERS: 7.3 million (5.3 million residential, 2 million commercial)

SUPPORT VEHICLES IN THE FIELD: More than 13,500

SUPPORT TEAMS IN THE FIELD: More than 13,500,including sales, service and response teams


TITLE: Vice President, Western Region

EDUCATION: Bachelor’s in business administration,Western State College, CO

FIRST JOB: Clerk in a large law firm—which helped merealize I really didn’t want to be a lawyer!

READING: Freakonomics, by Steven D. Levitt andStephen J. Dubner

PHILOSOPHY/LEGACY: You can accomplish anything ifyou are willing to put forth the effort and help othersachieve their success.

FAMILY: Husband, Andy, and a son, 10

INTERESTS: Skiing, golf, spending time with family andfriends

FAVORITE CHARITY: Women’s shelters; Dumb Friend’s Leagues, a private, nonprofit animal welfare organization in Denver



“A true leader reaches out to helpothers achieve success .”

PDJPDJ


he best advice I’ve ever been given about life or businesscame from my parents. They were people of strong faithwho believed that each of us is on this earth for a reason—and that we can’t always predict what we are destined tobecome.

In my mentoring relationships with promising womenand men at Ford, I’ve often offered the same advice, butwith a different twist. I don’t believe that anyone should seta clear career path and expect to stick with it for three orfour decades. Instead, I encourage young professionals to beopen to taking unexpected twists and turns along the way. I challenge them to be brave enough to accept the advice ofthose who may see something in them that they themselvesmay not recognize.

That’s exactly what happened to me. It was a mentor whofirst suggested that I tackle my first leadership position, lessthan 10 years into my job at Chrysler—even as I vehementlyargued I was not ready. It was a mentor who recommendedme for a high-profile job leading the Chrysler provinggrounds, which really was like operating a small city. And itwas a mentor who encouraged me to move into the type ofenvironmental and regulatory work that led to my globalresponsibilities at Ford.

As an engineer who was trained to focus on the technicalaspects of the business, each of these assignments was daunt-ing at first! Each challenged my skills and confidence anddemanded that I reframe my view of myself and my career.

But each gave me the experiences I needed to be more open whenthe next opportunity came along.

Ultimately, this led to my current “dream job” at Ford—helping to create safer cars and a cleaner environment. At Ford, I currently mentor seven high-potential women as part of aninnovative group we call the Senior Women’s Initiative. I urgethese women to give each opportunity a fair shot—even if it doesnot fit neatly into their well-defined career plans.

To achieve success today, women need to be open to a varietyof challenging assignments. We need to seek out and trust in theviews that others have of us, along with the views we have of our-selves. As we build experiences, skills and confidence, our careersand lives can take directions we might never have envisioned.

Susan Cischke

T

COMPANY: Ford Motor CompanyHEADQUARTERS: Dearborn, MIWEBSITE: www.ford.comBUSINESS: Ford Motor Company manufactures anddistributes automobiles in 200 markets across six continents. The company’s core and affiliated automo-tive brands include Aston Martin, Ford, Jaguar, LandRover, Lincoln, Mazda, Mercury and Volvo. Its automotive-related services include Ford Motor Credit Company.RANKING: A global automotive industry leader with108 plants worldwideEMPLOYEES: Approximately 300,000

TITLE: Vice President, Environmental and SafetyEngineering

EDUCATION: Bachelor's in engineering, OaklandUniversity; master's in mechanical engineering and management, University of Michigan-Dearborn; Tuck Executive Program at Dartmouth College

FIRST JOB: Engineer with the Chrysler Institute

READING: The Kite Runner, by Khaled Hosseini; and The World is Flat, by Thomas Friedman

PHILOSOPHY/LEGACY: Be adaptable to change; knowthat others want to be respected and listened to; and betrue to your core beliefs because they will guide your life.Find a balance in your life and be able to adjust your priorities accordingly. Maintain a good sense of humor to handle the curve balls life will throw you.

FAMILY: Five nephews, one niece

INTERESTS: Golf and travel. I truly enjoy meeting peo-ple of different cultures and recently returned from a tripto Russia where I was reminded again that no matterwhere one is in the world, our similarities as people aregreater than our differences.

FAVORITE CHARITY: United Way. I head up theWomen's Initiative for the United Way of SoutheastMichigan, which is focused on early childhood literacy, akey element to building a better life for our children.

FORD MOTOR COMPANY


“I encourage young profess ionals tobe open to taking unexpected twistsand turns along the way.”

PDJPDJ

Thanks to you,Juan’s family has access to affordable health care.

And that’s one huge weight off his shoulders.

Blue Cross of California, a subsidiary of WellPoint,Inc., is proud to be a recipient of the 2006International Innovation in Diversity Award.

At WellPoint, you can be addressing tomorrow’s health care issues today. Significant

issues, like improving the lives of the people we serve. In Juan’s case, it was simply

the task of finding the right plan for him and his family. But what an impact it made.

And what an impact you can make by joining WellPoint today.

Better health care, thanks to you.

Visit us online at www.wellpoint.com/careers

EOE ®Registered Trademark, WellPoint, Inc. © 2006 WellPoint, Inc. All Rights Reserved


here are two points that I would like to share with women

who are rising stars. First, have a great sense of humor.

Second, live a fulfilling personal life.

Having a great sense of humor makes each day go faster.

It also helps when we don’t take ourselves or situations so

seriously. There is nothing more sobering than to turn on

the news channel after a full day in the office. So many

serious things happen in the world during the course of an

eight-hour (or 12-hour!) day, that the news puts it all in

perspective for us.

Of course, we need to work hard, put all our effort into

what we do and pay full attention to the issues that we deal

with during the day. It doesn’t hurt, however, to take a short

break during the day to share a smile or laugh with col-

leagues. It really helps us to transition to the next phone call

or e-mail with a refreshed attitude!

It is equally important to pay as close attention to our

personal lives as we do to our work lives. We all have heardstories of women who put so much into their work that they have

no time or energy left for their husbands, children,

parents or communities. We don’t want to let life pass us by

(because we all know how time flies!) and wake up one day not

really knowing our family and friends and feeling alone. While

work is a critical part of our lives and identities, always remember

to “work to live” not “live to work.”

Get involved in your church and community organizations.

Spend quality time with family and friends. Treasure those

special, quiet moments—they may be once-in-a-lifetime opportu-

nities! Read, garden, cook or nurture another activity that you

have a passion for. Don’t let work become your only focus—you

will actually be less effective that way. Enjoy life!

Lois Cooper

T

COMPANY: Adecco

HEADQUARTERS: Melville, NY

WEBSITE: www.adeccousa.com

BUSINESS: Worldwide, full-service supplier of human resources

EMPLOYEES: 650 employees at corporate headquarters;3,300 full-time employees across the United States;more than 130,000 temporary employees per weekthroughout the United States; more than 600,000 temporary employees per week worldwide

TITLE: Vice President, Human Resources and Diversity

EDUCATION: MBA, Baruch College, New York, NY

FIRST JOB: A summer job through Nassau County, NY

READING: I Know Why the Caged Bird Sings, by MayaAngelou

FAMILY: Married to Joseph for 20 years; daughter, 17, afreshman at Long Island University, NY

INTERESTS: Reading, traveling

FAVORITE CHARITY: Toys for Tots

ADECCO


“Spend quali ty time with family

and friends.”

PDJPDJ


believe that teamwork, collaboration, mutual respect andsupport, and constant communication are the keys to successful leadership. You must surround yourself withtrustworthy, talented, independent and ethical people whoshare your vision of the future. Then, develop a strategicplan to meet your goals and focus on executing that plan asa team.

To be a successful leader, you must learn how to delegateand trust that the people you have surrounded yourself withwill exceed your expectations. Dealing with conflict is achallenging issue, but a successful leader deals with conflict asit arises and understands that conflict is a part of the creativeprocess of change, rather than something to be eliminated,avoided or squelched.

Above all, leaders must always maintain their integrity—even at the risk of losing their job. Without your integrity asa person and as a professional, you have nothing. You canalways find another job, but, once compromised, yourintegrity is very hard to regain.

I have three main goals every day: Listen, communicateand “look over the next hill.” I spend 70 percent of my timelistening to my constituents, whether they are physicians,hospital leaders, patients and their families, employees or our suppliers. The balance of my time is spent in communicat-

ing our vision of the future for patients, our physician partnersand our staff. I take time every day to study and reflect onwhere the trends in our profession and the health care industrywill take us, so I can prepare all my constituents for the rapidpace of change in health care.

Take time to nurture yourself physically, emotionally and spiritually. Whether it’s time with family and friends, exercise, orrelaxation and reflection, renewing yourself regularly gives to youand brings you the resilience, energy and patience needed to be agreat leader.

Jennifer Daley, M.D.

I

COMPANY: Tenet Healthcare Corporation

HEADQUARTERS: Dallas, TX

WEBSITE: www.tenethealth.com

BUSINESS/RANKING: One of the largest investor-owned health care services companies in the United States

2005 REVENUES: $9.6 billion

EMPLOYEES: Approximately 68,580

TITLE: Senior Vice President, Clinical Quality; ChiefMedical Officer

EDUCATION: BA in human studies, Brown University,Providence, RI; MD, Tufts University School of Medicine,Boston, MA

FIRST JOB: Drawing blood on the phlebotomy team at alocal hospital

READING: A Team of Rivals, by Doris Kearns Goodwin;the Harry Potter series with my 8-year-old

PHILOSOPHY/LEGACY: Do unto others as you wouldhave them do unto you. I hope I leave patients and theirfamilies more confident that they will receive high-qualityand humane care in hospitals and physicians’ offices.

FAMILY: Five children ages 37, 35, 34, 10 and 8

INTERESTS: Spending time with my family, physical fitness, supporting American fine arts and crafts

FAVORITE CHARITY: Preventing domestic violenceamong women through support of women’s shelters;supporting orphanages in China through Families WithChildren From China

TENET HEALTHCARE CORPORATION

“Without your integri ty as a person and as a profess ional, youhave nothing.”


PDJPDJ


ere are a few of the essential career lessons I have learned(some the hard way), and I share them whenever I am askedto reflect on leadership and professional growth:

• Have a career plan that you design and your immediatesupervisor actively supports. Trying to move ahead with-out a documented plan and the endorsement of yourimmediate supervisor is virtually impossible.

• Create and maintain a congenial, yet respectful, relation-ship with your boss.

• Develop self-confidence and a willingness to take risks bytrying new jobs that will enhance your competencies.

• Foster a rich, deep, and broad network of people at all lev-els of the business. This is essential for career developmentand progression.

• Build an impeccable reputation whereby you are known foryour integrity and for high ethical standards and behavior.

• Acquire the ability to inspire, motivate, and lead others toachieve outstanding results, even against all odds. • Recognize that a willingness to ask for help is a sign of strength,

not weakness.

• Understand that you are employed to deliver results that driveto the company’s bottom line.

• Take stock of what you have been good at and, just as impor-tantly, what area of the business makes you want to get upevery day and do your best! Find your passion early and thencraft a career plan that will afford you lateral and upwardmoves until you have reached your goals.

• Create a legacy of giving by nurturing and coaching others.Require those you nurture and coach to do for others what youdid for them.

Terri Dean

H

COMPANY: Verizon BusinessHEADQUARTERS: New York, NYWEBSITE: www.verizon.comBUSINESS: Verizon Business is one of three operatingunits of Verizon Communications Inc. The companydelivers advanced IP, data, voice and wireless solutionsto business and government customers. RANKING: Operates in 75 countries worldwide andacross six continents2006 REVENUE FORECAST: $20+ billionEMPLOYEES: 32,000

TITLE: Senior Vice President

EDUCATION: BA, Chatham College, Pittsburgh, PA

FIRST JOB: Assistant manager, operator services for Bellof Pennsylvania

READING: The Leadership Bible is a constant readbecause of the myriad leadership lessons I learn andapply in my personal and professional lives every time Iread it. I just started reading Pitch Like a Girl: How awoman can be herself and still succeed by RonnaLichtenberg because the title intrigued me.

PHILOSOPHY/LEGACY: Check your title at the door. The only thing you can give and still keep is your word.

FAMILY: Married 23 years, two daughters. The oldestdaughter is a PR professional in New York; the youngestis a rising high school senior in Philadelphia.

INTERESTS: Nurturing the development of young professionals through mentoring and leadership projects.Community service projects through my sorority, AlphaKappa Alpha.

FAVORITE CHARITY: The various missions and ministries supported by Mt. Zion Baptist Church ofGermantown.

VERIZON BUSINESS


“Develop self-confidence and awillingness to take risks by tryingnew jobs that wil l enhance yourcompetencies .”

PDJPDJ


n January 2006, I earned my black belt in martial arts afterfour years of intense training. I never imagined that I wouldend up being a black belt. When I was younger, I tended tobe bookish. A product of the ’60s, I was raised to do “littlegirl” things such as cooking and sewing. But there I was, at42, watching my son taking lessons and thinking, “I’d reallylike to do that.” I challenged myself to learn things such asfull contact kickboxing and grappling. The experience hasbeen eye-opening and tremendously rewarding.

If there’s one thing that life has taught me it’s that youneed to step out of your comfort zone to be successful. Myparents raised me with a strong work ethic. When I enteredcollege, I was told in no uncertain terms that I was not thereto socialize; I was there to develop the skills I needed to get agood job. I chose accounting because I knew I wanted toenter business—but, from the start, this career path forcedme out of my comfort zone.

Public accounting, at the time, was a male-dominatedfield, and every day I had to work hard to prove myselfbecause I wasn’t one of the guys. It takes confidence to getout there every day, but if you stay focused you can achievewhatever you want.

After 23 years, I worked my way up to a partnership atMetLife. After seven years as a partner, I decided to step out

of the zone once again to help MetLife start a new business:MetLife Bank. Three years later, I was named its president.

Having a passion for what you do is what gives you the confidence to take chances. No one loves his or her job every dayof the week. But when you sit back and think about your career,you need to be passionate about it. Passion shows through. It makes you confident; makes you seek new opportunities. Itgives you the spark you need to succeed. Remember, you don’tneed to be a brain surgeon to make a difference in life. However,you do need the courage to discover what you’ve got that canmake a difference, and then do whatever you can to make thatshine through.

Donnalee DeMaio

I

COMPANY: MetLife Bank, N.A.

HEADQUARTERS: Bridgewater, NJ

WEBSITE: www.metlifebank.com

RANKING: 177 out of 8,800 banks (based on asset size)

2005 ASSETS: $6.8 billion in total assets

EMPLOYEES: 78

TITLE: President

EDUCATION: Summa cum laude, Muhlenberg College,Allentown, PA

FIRST JOB: Grocery bagger

READING: Get Out of My Life (But First, Could You DriveMe & Cheryl to the Mall?), by Anthony E. Wolf

PHILOSOPHY/LEGACY: Never forget who you are andwhere you’ve come from; then focus on how you canmake a difference.

FAMILY: Married, three children

INTERESTS: Karate, cooking

FAVORITE CHARITY: Habitat for Humanity

METLIFE BANK, N.A.

“Having a pass ion for what you do is what gives you the confidenceto take chances.”


PDJPDJ


here is no single path to success. All professionals take a

different journey in their career, but I believe that there are

standard pillars of success that we can use to guide our

professional and personal lives and, therefore, lead our way

to success.

ACCOUNTABILITY

Success does not happen on its own, nor does it happen

alone. Tap into the realm outside of your comfort zone and

always accept accountability. Being willing to take risks and

assume responsibility beyond your normal role are integral

parts of individual success.

BALANCE

Appreciate your job, but also appreciate your life. A

healthy work-life balance isn’t just HR “speak.” It’s a reality

that leaders today must embrace for their employees and for

themselves. From being raised in a funeral home to coping

with the death of my husband in 2002, I have a personal

appreciation for the fragility of life and a deeper understand-

ing of balance. My work-life balance has created an open

understanding with my employees and has helped to open

doors in my career.

Nanette DeTurk

T

COMPANY: Highmark Inc.

HEADQUARTERS: Pittsburgh, PA

WEBSITE: www.highmark.com

BUSINESS: Largest health insurance company inPennsylvania, based on membership


EMPLOYEES: 12,000

TITLE: Executive Vice President of Finance and ChiefFinancial Officer

EDUCATION: Bachelor’s in accounting, Ohio StateUniversity; MBA, Penn State University

FIRST JOB: Summer intern at the recorder’s office inWood County, OH

READING: A Death in Belmont, by Sebastian Junger

PHILOSOPHY/LEGACY: Live each day for today. Seizethe moment, and remember the importance of family.Find your passion and take risks.

FAMILY: Husband, Steve; and one son

INTERESTS: Ohio State football, reading and spendingtime at our family’s beach house

FAVORITE CHARITY: Juvenile Diabetes ResearchFoundation (JDRF); Highmark Caring Place, a center forgrieving children, adolescents and their families.

HIGHMARK INC.


“There is no single path to success.”

COMMUNICATION

The CEO needs different information than the operations

manager does. Understanding your audiences and clearly

communicating the most important and relevant information to

them are fundamental for success. Effective and efficient

communication not only fosters a unified understanding but also

builds strong relationships and a very high level of teamwork.

PASSION

Passion breeds passion. Surround yourself with people who

feel the same way that you do about your job and about life.

I believe that the most successful leaders are those who have the

passion and boundless enthusiasm to inspire departments to

follow their lead. Celebrate success, and thank all of those who

have helped you to be who you are today—and those who will

help you to be the leader of tomorrow. PDJPDJ

BellSouth has a strong commitment

to the communities we serve.

We continually reaffirm that

commitment and reinforce our

connections to the community by

embracing diversity and inclusion—

both inside and outside the company.

Through its Office of Diversity,

BellSouth supports networking

groups that promote mentoring,

training, and enhanced opportunity

for all employees, regardless of age,

race, gender, or sexual orientation.

These groups volunteer their time and

resources to sponsor a wide range of

activities and provide new ways in

which BellSouth connects to the

people we serve.

BellSouth is proud of these efforts.

Because, no matter how advanced

our technology, we know that the

strongest, most lasting connections

are made within the community, face

to face, person to person.

bellsouth.com

©2006 BellSouth Corporation.

Connecting to thecommunity withtalent, strength and diversity.


ou can’t be what you can’t see.” I love this quote and think it reflects what it takes to be successful—imagination,

creativity and vision. I believe success begins with imagina-tion sparked by dreams of who you can be and what you canaccomplish. As we mature, particularly in corporate life,imagination leads to a vision that drives us and becomes thesubstance of our ambition and competitiveness.

For me, it started in the small, racially dividedPennsylvania town where I was raised. As a girl, I observedpeople close to me who overcame perceived limitations basedon race, status and resources to achieve goals far beyondwhat conventional wisdom would suggest. That motivatedme to let myself imagine what I could do, the difference Icould make, the places I could go.

As a young woman, I began to consider “places I couldgo” both literally and figuratively. I began to travel theworld—for business and leisure. The more exotic the desti-nation, the better. Travel allows me to expand my frame ofreference; to form new perspectives on people, places andevents; and to extend my horizon for what I can accomplish.I believe that young women today can effectively expand

their vision through travel experiences. Pick a different continenteach trip. Go deep into a country, not just to the major cities.Let travel help you grow.

While creating experiences through activities such as traveling,it is also important to absorb experiences wherever you are. Talkto people. Find out what motivates them. Learn how they createand channel passion and share in the lives of others. Hear whatothers say and make personal application.

Often, I’ll talk to young women who lament that they haven’tyet found their vision or purpose. To them I say: Keep moving.Keep creating your experiences. First, focus on the tasks at handand allow your good work to precede you. Second, find opportu-nities to interact with great people—a neighbor, mentor or some-one you meet at the store. Strive to be interested, not just inter-esting. While you’re doing these things, “it” will find you. Keepin mind, “it” might not be one vision or purpose—“it” could bea series of visions and purposes over your career. Not surprisingly,great people will find you, too. Undoubtedly, you will needmany of those great people to help you along the way.

Roslyn Neal Dickerson

Y

COMPANY: InterContinental Hotels GroupHEADQUARTERS: Windsor, EnglandWEBSITE: www.ichotelsgroup.comBUSINESS: Hotels and resortsRANKING: The world’s largest hotel company by num-ber of rooms (537,000 rooms across 3,600 hotels).More than 120 million guests around the world choosean InterContinental Hotels Group branded hotel as theirlodging destination each year.BRANDS: Intercontinental® Hotels & Resorts, CrownePlaza® Hotels & Resorts, Holiday Inn® Hotels andResorts, Holiday Inn Express®, Staybridge Suites®,Candlewood Suites® and Hotel IndigoTM, and the world’slargest hotel loyalty program, Priority Club® RewardsEMPLOYEES: 40,000 employees around the world

TITLE: Senior Vice President and Chief Diversity Officer

EDUCATION: MBA, Cornell University; BS, BostonUniversity

FIRST JOB: Summer babysitter

READING: The Lovely Bones, by Alice Sebold

PHILOSOPHY/LEGACY: Cultivate your imagination andextend your horizon of what you can be, what you canaccomplish, the difference you can make. Cultivate thisvision into something inspirational that attracts others andcompels them to join you on your mission.

FAMILY: Twin 9-year-old boys

INTERESTS: All sports, gardening, extreme parenting

INTERCONTINENTAL HOTELS GROUP


“I believe success begins with imagination sparked by dreams of who you can be and what youcan accomplish.”

“

PDJPDJ


hy do I do the things I do? The answer always comesback: because I can. While my personal journey has been anever-changing one—from teaching at a university, to startingand running a successful small business, to serving as theGSA’s first woman administrator—I never forget that individual, personal initiative is the key to success, regardlessof race or gender.

Today’s African American business women have moresocial and financial freedoms and more personal ability tolead organizations than ever before. I’ve been incredibly fortunate to have pursued my professional dreams and leadmy own company, while also playing a role in making thecountry a better place to live.

I find myself constantly falling back on lessons passeddown from three generations of women in my family. Wehave been a family of entrepreneurs from the time of my great-grandmother, a free black, who sold pralines in New Orleansin the 1860s. These women raised me to understand that hard

work is critical, but that hard work alone isn’t sufficient. My grandmother ran a business school and owned several

rental properties at the turn of the century, around 1908. Shetaught me about the importance of participating in society,understanding politics and the importance of insisting on equalrights. She operated a successful business at a time when womendid not yet have the right to vote.

My grandmother, my mentor from an early age, inspired meto mentor others at work and within the community. Mentoringis my opportunity to help others benefit from my hard-won experiences. At a minimum, mentoring allows me to help othersavoid making the same mistakes that I made and to share inthose personal victories that come from moving a little further upthe ladder of success—and it feels really good.

I’m a believer in the power of individuals, and especiallywomen, to make a difference, whether they’re selling pralines or more efficient federal contracting.

Lurita Doan

W

COMPANY: U.S. General Services Administration HEADQUARTERS: Washington, DCWEBSITE: www.gsa.govBUSINESS: The GSA provides federal employees withworkspace, security, equipment and travel services andoversees telecommuting centers, historic buildings, federal child care centers and government policy.Eleven regional offices and 13,000 employees extendGSA services to federal customers nationwide.RANKING: One of three central management agenciesin the federal government, the GSA comprises 11 geographic regions that acquire office space, equip-ment, supplies, telecommunications, and informationtechnology in support of federal agencies throughout the 50 states, U.S. territories and overseas. ANNUAL BUDGET: $16 billion.EMPLOYEES: 13,000 employees in 12 offices

TITLE: 18th Administrator of the U.S. General ServicesAdministration (GSA), sworn in on May 31, 2006, the firstwoman to occupy the office. Appointed by PresidentGeorge W. Bush and confirmed by Congress.

EDUCATION: Bachelor’s degree, cum laude, VassarCollege; master’s in Renaissance literature, University ofTexas-Knoxville

FIRST JOB: At 16, I was the doughnut and coffee countergirl at Tastee Donuts in New Orleans. I poured coffee withgusto and prided myself in making tired, surly peoplelaugh.

PHILOSOPHY/LEGACY: My dad used to tell me, “Facta,non verba,” Latin for “Deeds, not words.”

FAMILY: Married to Doug for 20 years—the best decision I ever made

U.S. GENERAL SERVICES ADMINISTRATION


“ I never forget that individual, personal initiative is the key to success,regardless of race or gender.”

PDJPDJ


arly in my career, I participated in a management trainingprogram where we were required to identify our “word in abox.” This one single word was supposed to describe us ina nutshell. Most of my colleagues agonized over choosingtheir word, but mine came to me in an instant, and Ibelieved it summed me up perfectly. The word was “balance.” It resonated on a number of levels: I am anaccountant who loves to balance the books. As a child, the teeter-totter was my favorite piece of playgroundequipment. And most importantly, as a married mother of two with a pretty demanding job, work-life balance was“top of mind”.

I operated for a good part of my career in search of theperfect work-life balance. It always felt like it was rightthere in front of me, just barely outside my grasp. Onemore week of long hours and I would be caught up andback in balance. You’ve probably already figured it out: I never really got there.

It took some time to realize that, at least for me, there is no such thing as work-life balance. Life is a constantjuggle of priorities, with sometimes frenetic activity, andsometimes a lot of nice, quiet downtime. You mightdescribe it as balance if you broaden your definition toallow for the usual instantaneous shifts in priorities thatoccur for a career woman, wife and mother.

If I were to participate in the same program today, my word ina box would be “genuine.” One thing I have found in my career,that now spans more than 20 years, is that you must always beyourself. Don’t be afraid to say what you think. Let people knowwho you are and what you stand for. It engenders loyalty, a senseof mission and purpose, and a team orientation that will take youfar. And best of all, it’s a lot easier to be yourself than it is to findthe perfect balance.

Patti M. Dodge

E

COMPANY: New Century Financial Corporation

HEADQUARTERS: Irvine, CA

WEBSITE: www.ncen.com

BUSINESS: Premier mortgage finance company


TITLE: Executive Vice President, Chief Financial Officer

EDUCATION: BS in business administration, emphasis in

accounting, University of Southern California

FIRST JOB: Cashier at a fast food restaurant

READING: Good to Great, by Jim Collins; When

Genius Failed, by Roger Lowenstein; and anything by

John Grisham

PHILOSOPHY/LEGACY: Be positive and be genuine.

FAMILY: Husband and two teenage daughters

INTERESTS: Golf, traveling and reading

NEW CENTURY FINANCIAL CORPORATION

“Let people know who you are

and what you stand for.”


PDJPDJ


s I reflect on my career and my personal life, I ask theage-old questions, “What does it mean to be successful?”

and “How do you attain success?” I won’t be the first tostate that “success” is how you define it. It is a combinationof being happy with who you are, what you have achievedand what you have given back to others.

Since it means different things to different people, there isobviously no set destination and no clear road map forattaining success. It is personal. As I, like so many others,continue to travel down the path, I will share a few of mythoughts on what I have found to be helpful:

• Understand what is important to you and prioritize withthat in mind. This includes what you need professionally,intellectually and emotionally. You need to find that rightbalance and be satisfied with it. You can’t be all things toall people.

• Learn your strengths and maximize them. Very often weonly focus on improving our weaknesses. An even greaterbenefit can be obtained by understanding and leveragingyour strengths to ensure you are taking on positions andchallenges that you can successfully master.

• Learn from your mistakes and your successes. Remember thateveryone makes mistakes, but the biggest mistake is not tolearn from the past.

• Take accountability—you will always be recognized.

• Follow your instincts. I have always found that if somethingfeels wrong, it probably is.

• Continuously challenge yourself to learn new things. It helpsto make things exciting and instills a breath of fresh air.

• Learn from others—peers, bosses, mentors, employees.

• There is no substitute for passion.

• Honesty and ethics should never be compromised.

Carol L. Dow

A

COMPANY: Vanguard

HEADQUARTERS: Valley Forge, PA

WEBSITE: www.Vanguard.com

BUSINESS: Vanguard is one of the world’s largestinvestment management companies, serving individualinvestors, institutions and financial professionals atoffices in Valley Forge, PA; Scottsdale, AZ; and Charlotte, NC.


TITLE: Principal Information Technology

EDUCATION: BS in computer science, summa cumlaude, Villanova University

FIRST JOB: Printing T-shirts

READING: Books by Dr. Seuss (I love to hear my daughter read); The Kite Runner, by Khaled Hosseini;Angela’s Ashes, by Frank McCourt; and The World is Flat,by Thomas L. Friedman

PHILOSOPHY: The Golden Rule

FAMILY: Husband and most adored 6-year-old daughter

INTERESTS: Skiing, scuba diving, theater, biking, traveling, reading

FAVORITE CHARITY: United Way and the Make a WishFoundation

VANGUARD


“Continuously challenge yourself to learn new things.”

PDJPDJ

At Xerox, we employ people with world-class talent, drive and

vision. People who have invented a product portfolio that is

unsurpassed in our industry. And tech gurus who have

developed solutions like DocuShare Software, a powerful tool

that is helping companies across the globe to achieve more

every day. Ready to join a team that helps customers find

better ways to do great work? Then you’re ready for a career

at Xerox.

www.xerox.com/careers

Realize your potential.

There’s a new way to look at it.

Xerox Corporation, Mailstop 205-99E, 800 Phillips Road, Webster, NY 14580, Attn: Corporate Recruiting Drawing on the diversity of a global workforce and offering equal opportunity to achieve success. EOE M/F/D/V © 2006 Xerox Corporation. All rights reserved. XEROX and There’s a new way to look at it and DocuShare are registered trademarks of XEROX CORPORATION in the United States and/or other countries.

For more information visit us online at www.xeroxsalesjobs.com/la

Technology Document Management Consulting Services


s I look back on my career, I find it readily apparent thatmentoring has had an impact on me. Mentoring is

important because it is a way to get honest, candid feedbackwithout consequence. I value it from the perspective ofsomeone who mentors others and as someone who has benefited from having a mentor.

In many instances, I am a representative sample of anunderrepresented group, so the ability to relay my experi-ences becomes important and valued by others trying toachieve the same goals. It is important for them to knowthat if I could achieve a certain level of success, they couldachieve the same and more. There is nothing more personallyfulfilling for me than watching someone I have mentoredgrow and excel. The personal legacy I want to leave behindis that I made a contribution to the careers and opportunitiesof as many talented individuals as I possibly could.

I provide mentoring on both a formal and informal basis.Formally, there are individuals who ask me to mentor them,and I am happy to do so. Some use the relationship for navigation and career counseling, while others use it forimage consultation and personal-effectiveness coaching.

Informally, I am perpetually aware that others are watching, sorole modeling is critical. I try to ensure that my daily behaviorsare consistent with the advice I would give formally to any individual under my mentorship.

I offer this advice to individuals just entering the workforce:

• Use your early tenure as the time to listen, watch and learn.Many of the lessons you will carry with you for the duration ofyour career come in the first few years, when you are learningand building credibility as a professional.

• Learn from good managers, and learn from bad ones. As yougo on your career journey, take note of the things that motivat-ed or demoralized, energized or deflated, and compelled or dis-couraged, and remember them when you become someone’smanager.

• Manage your own career. Corporations may provide the tools,but you must have a plan. Think about your career in three- to five-year intervals. Determine the experiences you need to accumulate to best prepare for your end goal, and then manageyour career effectively to acquire those experiences.

Deirdre C. Drake

A

COMPANY: Harris (part of BMO Financial Group)HEADQUARTERS: Chicago, IL, for Harris; and Toronto,Canada, for parent company BMO Financial GroupWEBSITE: www.theharris.comBUSINESS: Banking and wealth managementRANKING: A division of BMO Financial Group, Harris is a major U.S. Midwest financial services organizationwith a network of community banks in the Chicago area and wealth management offices across the United States.2005 REVENUE: $67.9 billion (BMO Financial Group U.S.)EMPLOYEES: Approximately 6,600 (BMO FinancialGroup U.S.)


EDUCATION: BS in business administration, CentralMichigan University; MBA, St. Joseph’s University

FIRST JOB: Cheerleading coach, before college; HR rep,after college

READING: Right From the Start, by Dan Ciampa andMichael Watkins

PHILOSOPHY/LEGACY: When balls drop, they bounceback. When marbles drop, they roll, but you can reachdown and pick them back up. When eggs drop, theybreak and leave a big mess. I think of my priorities asballs, marbles and eggs and address them accordingly.

FAMILY: Single, no children

INTERESTS: Fitness, bicycling, fine dining

FAVORITE CHARITY: I support several youth relatedcauses such as Big Brothers Big Sisters, JuniorAchievement and various college scholarship funds

HARRIS (PART OF BMO FINANCIAL GROUP)


“Manage your own career.Corporations may provide the tools ,but you must have a plan.”

PDJPDJ

Inclusion + Insights = Innovation and Growth

Buzzwords? Hardly. Diversity and inclusion are central to how we dobusiness, from our ever-expanding portfolio of brands, to our peoplewho market and sell them across the globe.

Harnessing our employees' unique perspectives and backgroundsdrives our businesses and helps our people grow.

Do you want to make the difference?

For information on joining PepsiCo,visit www.PepsiCoJobs.com.

If only you could packagethis kind of passion...

...actually, you might saywe already have.


egardless of your industry or title, having a passion fordeveloping people is a key to success. Throughout my 28-year career, my focus on cultivating people by leading,mentoring and team building has been a major factor in thesuccess and development of my career.

What drives people depends on their collection of experi-ences, their generational background and their view of theworld. As a leader, I view it as my responsibility to find outwhat motivates my staff. I learned long ago that trying to fita round peg in a square hole just doesn’t work. Workingsuccessfully with people requires understanding what makesthem tick and then meeting them where they are—instead of asking that they meet me where I am.

I am a strong believer in mentoring at all levels of anorganization. Mentoring relationships allow employees to benefit from the wisdom of more seasoned staff and to discuss personal concerns or issues without negative conse-quences to their careers. At the same time, for mentors, theserelationships bring a fresh perspective and help keep them intouch with different viewpoints. We have a strong mentoringculture at KPMG, and I have found that being a mentor is alearning experience at both ends of the relationship.

We all know that two heads are better than one. However,building a team and creating a collaborative environment can beeasier said than done. While you work to foster a spirit of team-work and bring about a better end result for your organization,your ability to bring people together will help you stand out andbe noticed for your collaborative skills.

You can be a leader, a mentor and a team builder no matterwhere you work or what your experience level is. When youmotivate people and help them to achieve their career goals, youearn the respect of others. The people you have helped don’t forget you. In fact, they often can provide you with new opportunities and open new doors for you.

Developing other people has been my proudest professionalachievement, and, while I know that I have helped to cultivate anew generation of leaders, I also know that these experiences haveenriched my own career and contributed to my success.

Candace Duncan

R

COMPANY: KPMG LLP

HEADQUARTERS: New York, NY

WEBSITE: www.us.kpmg.com

BUSINESS: Audit, tax and advisory firm

RANKING: The Big Four firm with the strongest growthrecord over the past decade, KPMG LLP is the U.S.member firm of KPMG International, which has 100,000professionals in 144 countries.


EMPLOYEES: 20,000

TITLE: Lead Area Managing Partner—Audit, Mid-Atlantic Area

EDUCATION: Bachelor’s in accounting, Kansas StateUniversity

FIRST JOB: Lifeguard and swimming instructor

READING: The World is Flat, by Thomas Friedman; TheDevil Wears Prada, by Lauren Weisberger; Blink: ThePower of Thinking Without Thinking, by Malcolm Gladwell

PHILOSOPHY/LEGACY: The importance of investingtime and resources in your people is immeasurable inorder to ensure the future success of your organization.

FAMILY: Husband, Mike, one brother and one sister, fivenieces and nephews

INTERESTS: Sailing; books on tape; spending time withmy family

FAVORITE CHARITY: American Cancer Society Relay for Life

KPMG LLP


“The people you have helpeddon’t forget you.”

PDJPDJ


mbrace change. Be flexible. Collaborate and buildbridges. Seek knowledge. Demonstrate measurable value.Know what you want. This is the advice that I share withmany of the people I mentor. Most of these skills are a natural part of my makeup and rooted in my upbringing.Others, I’ve had to learn and develop along the way.

EMBRACE CHANGE; BE FLEXIBLE. I grew up in a small two-bedroom house with six children, so life in our house-hold was often chaotic with constantly changing dynamics—just like life in many large corporations today! In today’sworld, there is nothing as predictable as change. So, beready for it, not overwhelmed by it.

COLLABORATE AND BUILD BRIDGES. As the middle child anda natural mediator, I was always building bridges between mysiblings. Carrying those skills with me into adulthood hasbeen important. The ability to influence others and buildsupport is critical in moving your key programs forward.

SEEK KNOWLEDGE. My parents ingrained in me the love ofknowledge and learning. Knowledge is what makes you valuable and what gives you substance—the way you think,the ideas you generate, the expertise you demonstrate. Themore knowledgeable I am, the more value I bring to my customers, my company and my family.

DEMONSTRATE MEASURABLE VALUE. Growing up, I realized thatlearning and knowledge for knowledge’s sake was not enough. It was about what you achieved and accomplished with thatknowledge—its “measurable value.” This is a key concept thatwe live with the customers we support at Xerox. We ask ourselveshow we can we demonstrate that we bring them measurablevalue. Through Customer Executive Scorecard Reviews, we layout metrics that tie what we committed to deliver and what weactually delivered. We call this “Delivering the Promise.”

KNOW WHAT YOU WANT. Life is full of trade-offs. It’s not thatyou can’t have it all, but you probably can’t have it all at once.You must have your own personal definition of success. Most ofus are going to work for at least 40 years. So, what’s the hurry?When you have a position that you’ve worked for and you’regood at, don’t rush off to your next promotion. Stay awhile,make a difference, and, most important, take the time to smellthe roses or, in my case, the freshly cut grass on my favorite golf course.

Patricia Elizondo

E

COMPANY: Xerox Corporation

HEADQUARTERS: Stamford, CT

WEBSITE: www.xerox.com

BUSINESS: Consulting and outsourcing services that helpcompanies streamline document-related processes—from accessing critical information, to making the mostof their IT assets, to managing their print shop.

RANKING: No. 142 on Fortune 500 list



TITLE: Senior Vice President, Industry and Major AccountOperations for Xerox’s North American operations

EDUCATION: BS, Indiana University; MBA, University ofNotre Dame

FIRST JOB: Customer service rep at Indiana UniversityCredit Union

READING: The Ultimate Question, by Fred Reichheld

PHILOSOPHY/LEGACY: Every day is full of opportunities— don’t miss them! Live life with no regrets of challengesand opportunities not pursued.

FAMILY: Husband, John Kitowski, and a son

INTERESTS: Traveling and golfing with my family, physical fitness, Notre Dame football, Indiana Universitybasketball

XEROX CORPORATION


“Collaborate and build bridges .”

PDJPDJ


fter starting my career in another field and leaving to goback to business school, I began working in retail for

CVS/pharmacy. In my opinion, a career in retail is fantasticbecause it blends the science of sales data with the art andpsychology of understanding shoppers’ needs.

At CVS/pharmacy, 80 percent of our customers arewomen, and we are putting programs in place to make themfeel special. Not only do we anticipate what women seekwhen shopping in a CVS/pharmacy store, but we alsounderstand what a typical day is like for them. As part ofmy everyday work, I concentrate on how to make CVS/pharmacy an easy place for women to satisfy not only theirfamily’s needs, but also their own personal needs. I take greatpride in helping to take care of these women. I really doempathize with the busy lives they lead. I am one of them.

My parents instilled a very strong work ethic in me. Ibelieve that high achievement opens many doors and giveswomen more options. My mother taught me that womenneed to be independent, and this has fueled my desire tohave a fulfilling career. And my father has always remindedme that we will not wish we had worked an extra day whenwe are on our deathbed. This advice has led me to embrace the gift of having a great husband and four children. I am proud

of the balance I have achieved in my career and personal life, andI try very hard to leave work at the office when I am with myfamily.

So if I were giving advice to women starting out their careers, I would tell them to find results-oriented positions so that theirvalue to the organization is crystal clear. I would tell them tofind mentors inside and out. Careers get a lot more interesting as you rise in an organization, so don’t give up too early. Find apartner in life who is really willing to partner. Do what you love.Live a whole, happy life.

Helena B. Foulkes

A

COMPANY: CVS/pharmacy

HEADQUARTERS: Woonsocket, RI

WEBSITE: www.cvs.com

BUSINESS: America’s largest retail pharmacy (mostnumber of stores)

RANKING: No. 2 in sales, No. 53 on Fortune 500 list

2005 REVENUE: $37 billion

EMPLOYEES: 170,000

TITLE: Senior Vice President, Advertising and Marketing

EDUCATION: AB, magna cum laude, and MBA, bothfrom Harvard University

FIRST JOB: Goldman Sachs, investment banking analyst

READING: Middlesex, by J. Eugenides

PHILOSOPHY/LEGACY: Do what you love, and live awhole, happy life.

FAMILY: Bill, husband of 17 years; four children

INTERESTS: Family sports, running, Pilates and thebeach

FAVORITE CHARITY: CVS All Kids Can—focused on children with physical disabilities.

CVS/PHARMACY

“Do what you love. Live a whole,

happy life .”


PDJPDJ


love what I do! I view each day as a gift. With this giftcomes the responsibility to teach, encourage, praise and lead others in a way that allows them to face challenges, contribute and grow.

I have had the opportunity to learn from great peoplethroughout my career. I have sought mentors and embracedideas that I continue to use throughout my work and mylife. As I face complex issues, I reflect back on the tenetsthat have helped me every day.

• THERE IS ALWAYS A WAY TO ACCOMPLISH YOUR GOAL.

Never say “no!” It may take more time or resources, butthere is always a way to say “yes.” Don’t stop before youstart. Lay out all the alternatives, and then make a decision based on that information.

• HIRE PEOPLE SMARTER THAN YOURSELF. Your job is tolead. While you don’t need to have all the answers, you dohave to know how to find them. Hire experts in theirareas, and then use their knowledge. A great staff makes agreat company.

• OPERATE WITH HONESTY AND INTEGRITY. Follow the golden rule. You’ll get the same respect you give to others.

• LET EVERYONE WIN. It’s OK to leave something on thetable. The best deals are made when all parties leave the

room feeling like they’ve won something. Give a little and itwill come back to you down the road. People do business withpeople. If all parties leave with a good feeling about a deal,they are sure to welcome you in the future.

• SURROUND YOURSELF WITH ALL KINDS OF PEOPLE. Keep yourlife interesting. My mother used to say, “If we all thoughtalike, the world would be a very boring place.” Take it all in!Diversity is what makes this a great world.

• GIVE BACK. Remember where you started. We all have ourfavorite charity or cause. It’s important to be a part in buildingour future and our future leaders through mentorship, boardparticipation, and religious or spiritual affiliations.

Last but not least, we all need to find our touchstones forgrowth and success. Aside from the many business challenges we may face, keep in mind that we still need to maintain a bal-ance in our lives.

Pam Gardner

I

COMPANY: Houston Astros Baseball Club


WEBSITE: www.astros.com

BUSINESS: Professional baseball

RANKING: 2005 National League Champions

EMPLOYEES: 150

TITLE: President of Business Operations

EDUCATION: BS, University of Wisconsin, Stout

FIRST JOB: Cashier, Ben Franklin Store

READING: The Great Gatsby, by F. Scott Fitzgerald;Freakonomics, by Steven Levitt and Stephen Dubner

PHILOSOPHY/LEGACY: Embrace new ideas. Listen.Include everyone. Some of the most dynamic ideas maycome from someone you least expect.

FAMILY: Two 21-year-old children

INTERESTS: Running, reading, baseball

FAVORITE CHARITY: Houston Area Women’s Center

HOUSTON ASTROS


“You’ll get the same respect

you give to others .”

PDJPDJ

Is Nationwide for you?

person ality

Some people have an inner desire, a compelling force that drives them to take action, deliver on their promises and continually reach beyond what’s expected. It’s this passion for greatness that makes Nationwide associates special.

At Nationwide, it’s not about just filling a position. It’s about finding individuals with personality – that special blend of natural talents and innovative ideas. If words like passion, connection, commitment,vision and leadership inspire you, a career at Nationwide could be for you.

A number of job opportunities are available now in Columbus. Meet with one of our representatives or apply online at nationwide.com.

Are you ready?

Nationwide is an equal opportunity employer. EOE/M/F/D/VNationwide and the Nationwide framemark are federally registered service marks of Nationwide Mutual Insurance Company. On Your Side is a service mark of Nationwide Mutual Insurance Company. ©2005, Nationwide Mutual Insurance Company. All rights reserved.


’ve learned that people need others to believe in them—atwork, at home or with friends. By believing in others, wecan inspire them to believe in themselves and become some-one they never believed possible.

If you treat every day as a journey, you will learn moreabout yourself and others. When you learn to help others,you’ll see you’re also helping yourself.

• BELIEVE DEEPLY IN YOURSELF, clearly understand your life’srole and tap your talents to pursue your mission. Holdtight to what you believe is right and to what you believecan come true. Believe in those you work with and for;never work for someone you don’t respect.

• BUILD YOUR MISSION AROUND BUSINESS OUTCOMES. Mostgood social change has happened as a result of business.

• BE ENERGETIC. Be willing to work hard each day to makeyour dream come true. Then, mobilize others around yourenergy and passion. Your only limit is your own energyand commitment to make a difference.

• BE YOURSELF AND BE PROUD. Uniqueness is your edge. See it as a strategic benefit. Stop trying to fit in.

• BE STEADFAST. Stay true to your character, values andbeliefs. Recognize that you may be challenged andridiculed if you try to effect change that parts from themainstream. Stay strong; once challenges pass, you’ll learnfrom them. Dream big and assume it will happen—and it will!

• BE A PARTNER, AND BE A FRIEND. Build a strong, diverse net-work of people to learn from who are both like you and notlike you—nurture those relationships. Constantly look for theunique talents and passion of others and link them to yourmission in an energizing way. You may even change the livesof others for the better. Give everyone a role so they have aunique story. Great leaders reach out to others, especially thosewho struggle.

• LEAD. Anything is possible with great leadership. Set a visionothers can see. Identify and position others to win by empow-ering them and coaching them to achieve business outcomes.

• LAUGH. Find humor in everything that happens—even the difficult moments.

• HAVE FUN IN EVERYTHING YOU DO!

Julie Gilbert

I

COMPANY: Best Buy

HEADQUARTERS: Minneapolis, MN

WEBSITE: www.BestBuy.com

BUSINESS: Consumer electronics retailing

RANKING: No. 1 retailer of consumer electronics prod-ucts and services



TITLE: Vice President, Women’s Leadership Forum (woLf)and Entrepreneurial Initiatives

EDUCATION: Master’s degree in strategy and marketingand bachelor’s degree in accounting, both with highestdistinction, from the University of Minnesota

FIRST JOB: Price-marking canned foods with a blackgrease pen at Don-Ells Grocery Store, a small generalstore in Draper, SD, a town of less than 100 people. I was7 years old.

READING: Eleanor Roosevelt’s biography

PHILOSOPHY/LEGACY: To inspire people to believe inthemselves and become someone they never believedpossible

FAMILY: Amazing parents, two brothers, one nephew,one niece

INTERESTS: Motivating people, helping people, buildingbusinesses, dance, music, skiing, rollerblading, bicycling

FAVORITE CHARITY: Focus Hope in Detroit, MI, co-founded by Eleanor Josaitis to recognize the dignity andbeauty of every person and to combine passion and part-nership in the community to overcome racism, povertyand injustice.

BEST BUY


“When you learn to help others ,

you’ll see you’re also helping

yourself . ”

PDJPDJ

The most important ingredient in bringing you the future of broadband...

our people.

At Verizon, we believe the people creating the broadband future are as important

as the technology itself. This is why diversity plays a major role in everything we

do. We’re continually promoting a workplace that respects the diversity of our

employees, customers and suppliers - and we are proud to be ranked the #1

company for diversity by DiversityInc Magazine. By respecting others, we are able

to deliver products, services and ideas that create richer experiences for everyone.

©2006 Verizon. All rights reserved.


believe that people are capable of achieving goals far beyondwhat they think possible. The philosophy of success is simple: Set goals, work hard, be honest, do the right thingand work together. Combine these with a commitment todoing your best and you can achieve anything.

My passion is the company I work for. It’s what drivesme personally and professionally. Commitment to qualityand integrity are keys to the success of Verizon Wireless. We lead the wireless industry in providing the best-qualitynetwork that delivers the best customer experience. And weback that promise in everything we do. It shows in a recordof performance that’s the highest in the industry and hasbeen for some time. And it’s due to the individual and teamachievements of every one of our 58,000 employees.

I try to remind my employees of this frequently. We areall empowered with the ability to achieve. Focusing on goalswith the confidence that you can achieve them delivers anunshakeable determination. I was inspired to believe this at ayoung age, and I am grateful to have the opportunity tospread this confidence among our employees. Every momentprovides an opportunity to make the right decision with the

right motive. It’s in the small, everyday actions that successbegins and then thrives.

The Gulf Coast team that I lead demonstrated this passion—an unwavering commitment to our company’s customers—in thehurricane tragedies of 2005. I witnessed employees who put theirpersonal tragedies aside to serve customers in the direst of cir-cumstances. Our mission is all about communication, and itbecomes the most important job of all when the communicationwe rely upon is jeopardized in crisis. I have never been moreproud than when I observed the sacrifices of our Gulf Coastemployees in the name of helping others in need.

In the past two years, our customer base has grown by as muchas 60 percent in my territory. And our customer loyalty hasincreased as much as 35 percent. Our industry is a tough one, so these metrics are proof of our employees’ commitment todeliver the best service. It didn’t happen overnight, but it happened due to ongoing faith and achievement. That is reallyall success is about.

Katherine Greene

I

COMPANY: Verizon Wireless

HEADQUARTERS: Basking Ridge, NJ

WEBSITE: www.verizonwireless.com

BUSINESS: Wireless communications

RANKING: Verizon Wireless leads the wireless industrywith the best network quality and highest customer satisfaction. The company is the fastest-growing carrierbased on net customer additions.

2006 FIRST QUARTER REVENUE: $7.6 billion

EMPLOYEES: 57,000 nationwide

TITLE: Region President

EDUCATION: BA, Rollins College; MA, University ofNorth Carolina at Chapel Hill

FIRST JOB: Real estate development project managerfor EDC Inc., supporting government development projects

READING: Grant and Sherman: The Friendship That Wonthe Civil War, by Charles Bracelen Flood

PHILOSOPHY/LEGACY: Fostering the inspiration within people to achieve goals beyond what they imagined possible

FAMILY: Husband, Jeff

INTERESTS: Verizon Wireless is my personal and profes-sional passion. I also am active in the Young President’sOrganization.

FAVORITE CHARITY: Children’s Museum of Houston

VERIZON WIRELESS


“It ’s in the small, everyday actionsthat success begins and then thrives.”

PDJPDJ


he conventional wisdom is that a woman should have mentors and role models who look like her and can relate to her. This is true, but I’ve also thought it was critical tobranch out and build relationships with people whose experiences were very different than mine. I’ve been luckyto have had a rich montage of mentors, varying widely inage and background.

My mentoring relationships serve different purposes.Some of them are strictly professional in nature. Othersenrich me intellectually, culturally or emotionally. I highly recommend building a “Personal Board of Directors”—a collec-tion of mentors, advisors and coaches to fulfill different needs.

Earlier in my career, I, like many women, didn’t have anatural way to network with people who had the ability todevelop me. Fortunately, Deloitte has a mentoring culturewith lots of people who were willing to take me under theirwing. From them, I learned how to navigate our organiza-tion and get the advice, leadership training and otherresources I needed to advance and become partner. A few of them were so committed that they put their reputationson the line to support me. Deloitte also has a DiversityInitiative and a Women’s Initiative to support and developour talent.

In addition, I’ve received excellent career development outsideof Deloitte. Some of my best mentors have been professionals I met through my long association with the National Associationof Black Accountants. I highly recommend professional associa-tions as a resource for professional and career development.

I enjoy using what I’ve learned from my mentors to help others. Mentoring is a lot of work, but it can be very fulfilling.Also, it helps me connect with the next generation. I’m one ofthe younger partners at Deloitte, but that’s not how I’m perceivedby our Generation Y professionals. To them, anyone north of 30is old! Many of the young people I come across in the professionask for advice on how to acquire it all—career, family, advance-ment—as soon as possible. They don’t want to wait. I encouragethem to pursue their dreams, but I try to keep them grounded atthe same time. I’ve had the privilege of coaching and mentoringsome very talented people, both inside and outside my organiza-tion. It’s very satisfying to develop people with lots of potentialand see them move up in their careers.

Kim Griffin-Hunter

T

COMPANY: Deloitte & Touche LLP HEADQUARTERS: New York, NY WEBSITE: www.deloitte.com/us BUSINESS: Audit, tax, consulting and financial advisoryservicesRANKING: Serves more than one-half of the world’slargest companies, as well as large national enterprises,public institutions, locally important clients, and success-ful, fast-growing global growth companies.2005 REVENUE: $7.81 billion EMPLOYEES: 33,000

TITLE: Partner and Southeast Industry Leader forDeloitte’s Life Sciences/Healthcare practice

EDUCATION: BBA in accounting and MBA, University ofMiami

FIRST JOB: Cashier at Kentucky Fried Chicken

READING: The Power of a Praying Parent, by StormieOmartian; Bringing up Boys, by James C. Dobson

PHILOSOPHY/LEGACY: To live a purpose-driven life. Towhom much is given, much is expected.

FAMILY: My husband, Steven, two children, and mymother

INTERESTS: Relaxing and playing with my young sons.(We go to Chuck E. Cheese’s, the pool, swings, basket-ball, visit friends—you name it; they are in charge!) Also, I’dlike to go back to playing the piano and saxophone one day.

FAVORITE CHARITY: Greater Bethel African MethodistEpiscopal Church, United Way, Family ChristianAssociation of America


“I highly recommend profess ionalassociations as a resource for professional and career development.”


PDJPDJ


y mentors and the people I have enjoyed mentoring share a few key characteristics. They tend to be flexible, open-minded, and, perhaps most important, they are able to recognize talent and truly appreciate and acknowledge thecontributions of others.

In my field—information technology—change is a constant, so flexibility is essential. New technologies replaceexisting ones, and evolving business requirements demandnew technologies. As chief information officer, I supportevery segment of the corporation, and each segment has itsspecific needs. Understanding those needs requires the ability to listen, to look at things from diverse angles and tobe open-minded enough to learn from both the complimentsand the criticisms.

For that reason I work hard to build a team of smart people who have diverse experiences. I make it a point toacknowledge individual contributions. I believe that byacknowledging talent, a leader can rally people to appreciateeach other. That is a big step toward creating a team thatleverages the abilities of each member and enables everyoneto work just that much smarter.

In general, I try to surround myself with people I can learnfrom. Sometimes that person is a rung or two above me onthe corporate ladder, but not always. I look for people who

have expertise I don’t have; who can teach me no matter wherethey fit in the corporate hierarchy; and who have the confidence and the personal skills to question me in a way thathelps me understand their concern.

Not all of my mentors come from inside the company.Sometimes, an outside “sounding board” helps me make betterdecisions because that person’s input is unbiased by internal issuesand comes from a unique perspective.

When I think of what has been most rewarding in my 25-yearcareer, I think of the people I’ve touched along the way and thosewho have touched me. One of the things I am most proud of isthe small group of talented, smart—and fun—people I have metover the years who have remained friends and mentors no matterwhere I have worked. In the end, no one makes it in the corpo-rate world on his or her own. Others contribute to your success.If you ignore that, you just make it that much tougher on yourself—and a lot less fun.

Elizabeth Hackenson

M

COMPANY: Lucent Technologies

HEADQUARTERS: Murray Hill, NJ

WEBSITE: www.lucent.com

BUSINESS: Telecommunications

EMPLOYEES: about 30,000 worldwide

TITLE: Chief Information Officer

EDUCATION: Data processing, New York StateUniversity

FIRST JOB: Delivering newspapers

READING: The Wall Street Journal

PHILOSOPHY/LEGACY: Rally great people to do reallygreat things.

FAMILY: Married, two children

INTERESTS: Travel, spending time with family andfriends

FAVORITE CHARITY: All of them


“I make it a point to acknowledge

individual contributions.”

LUCENT TECHNOLOGIES

PDJPDJ


BUILDING THE FOUNDATION

ith a lifelong goal to be a lawyer, I knew that law schoolwas on my academic horizon. Getting to law school would

take me through an undergraduate business degree infinance. After eight years of practicing law at Chrysler (pre-Daimler merger), I was nominated to attend an execu-tive MBA program. I learned to appreciate the rigors andchallenges of working and going to school full time. Hardwork, staying focused and the support of my family were key.

This broad academic background enhanced my businessacumen and enabled me to take a more pragmatic approachto the practice of law. In-house counsel must be an integralpart of the business, and strategies must be aligned accord-ingly. My advice is to immerse yourself in the business oper-ations and constantly look for innovative solutions. We’re ina very competitive market and staying ahead of the gamerequires stamina.

MENTORING

A strong work ethic, dedication and becoming a studentof the business are crucial to success. But you cannot getthere alone. Throughout my career, I have relied upon manypeople for knowledge, wisdom and insight. These mentorshave been instrumental in giving me direction and purpose,

and I would strongly encourage others in large organizations toactively develop these types of relationships. While I am an advocate of formal mentoring programs, I believe that true mentoring relationships occur naturally and develop over time.

LEADERSHIP

New to the role of vice president and general counsel and nowa member of the leadership team at DaimlerChrysler FinancialServices, I am realizing that what made me successful in the pastmay not be what makes me successful in the future. In a leader-ship role you must learn, among many other things, to develop,nurture and coach those around you. That is not as easy as itsounds and requires a focus and dedication that are new to me.Leadership is also about defining what success is, planning howto achieve it and engaging those around you in that process.Most of all, you and your entire team, however it is defined, must have a shared vision and the collective passion to make success a reality.

Tracy L. Hackman

W

COMPANY: DaimlerChrysler Financial ServicesAmericas LLC, a company of DaimlerChrysler AGHEADQUARTERS: Farmington Hills, MIWEBSITE:www.daimlerchryslerfinancialservices.com/naBUSINESS: Financial servicesRANKING: One of the leading financial services organi-zations worldwide. Headquarters for operations in theUnited States, Canada, Mexico, Puerto Rico, Argentina,Brazil and Venezuela.PORTFOLIO: More than $103 billion with nearly fivemillion contracts.EMPLOYEES: Approximately 5,600

TITLE: Vice President, General Counsel and Secretary

EDUCATION: BA in finance, Michigan State University;JD, University of Detroit Mercy School of Law; MBA,advanced management program, Michigan StateUniversity

FIRST JOB: My first job was in high school working for alocal law firm. I have been working in the practice of lawmy entire career.

READING: The Kite Runner, by Khaled Hosseini

PHILOSOPHY/LEGACY: Work hard, stay focused andstrive for excellence.

INTERESTS: I spent my summers at our family cottageon Lake Charlevoix in northern Michigan. Consequently, I love the water; swimming, water skiing and boating.

FAVORITE CHARITY: The Susan G. Komen BreastCancer Foundation



“Throughout my career, I haverelied upon many people forknowledge, wisdom and insight. ”

PDJPDJ


here are three critical pieces of advice I would offer womenwho desire to be future corporate leaders:

First, run your own race. Do not compete with others or you will be consistently let down. People who are competitive and want to get ahead sometimes comparethemselves to others, and there is no advantage in this. You must compete against yourself and determine your ownprofessional time line.

Second, know what you want from the job and/or careerchange and why. Things you might want include stability,compensation, functional experience or life balance. Forinstance, if you need certain functional experience to roundout your resume, do not focus on getting a title or beingbrought in at a certain level when you are changing jobs.Instead, focus on whether or not the company can give youthe functional experience you need. You must be clear aboutwhat you are looking for because you cannot always have sta-bility, compensation, functional experience and life balancein one package. If you know what you want and why youwant it, it helps you to make the best career choices.

Third, get familiar with your own risk profile. What risksare you willing to take for your current job or career change? Will you relocate? If so, where to and when will you move?

Will you take a cut in pay? Under what circumstances? Are youwilling to switch industries? If so, to which ones?

Each piece of advice that I offer to women has one commonthread … each is all centered on you: Run your own race, knowwhat you want from the job, and know your risk profile. One of the most important things we can do is to study our own priorities, our own capabilities and our own desires. As we studythe market, the marketplace, the company and the people whowill interview us, we should also study ourselves. This is the keyto success for women who desire to be corporate leaders.

Sharon Hall

T

COMPANY: Spencer Stuart

HEADQUARTERS: Chicago, IL

WEBSITE: www.spencerstuart.com

BUSINESS: The leading privately held, global executivesearch firm

RANKING: No. 2 in the industry

2005 REVENUE: $247.3 million (U.S.) and $435.9 million (worldwide)


TITLE: Managing Director, Spencer Stuart Atlanta; worldwide board of directors; co-founder and member of the Diversity Practice global practice specialty

EDUCATION: BS, magna cum laude, Morris BrownCollege, Atlanta; MBA, University of Southern California

FIRST JOB: Dispatcher at Dog & Suds in Chicago (hotdogs and root beer)

READING: The Power of Impossible Thinking, by JerryWind, Robert E. Gunther, Colin Crook and Yoram Wind.

PHILOSOPHY/LEGACY: Know why you are where youare. When there’s an opportunity, you’ll know which onesto raise your hand for because you know why you came.If you are getting what you came for, it doesn’t matterwhat’s happening around you because you are gettingwhat you need. It helps you to know how long to stay. Ithelps you know why you should tough it out. And ithelps you to know when to move on to other opportunities.

FAMILY: Two sons, 17 and 13.

INTERESTS: Gourmet cooking, collecting cookbooks and traveling.

FAVORITE CHARITY: Boys & Girls Clubs of America

SPENCER STUART


“Run your own race, know whatyou want from the job, and knowyour risk profi le .”

PDJPDJ


he beginning of my Aflac career was as comptroller for theSouthern Broadcast Division of the company, which at thattime owned seven television stations in addition to the morerecognizable voluntary insurance we continue to sell. Therewere a few key people who took a special interest in mentor-ing me through my early years at Aflac. These individualshad great character and impressed upon me the importanceof developing a vision for my professional career. Theirsound advice and decision-making skills played a part inshaping my professional and personal life.

From my mentors, I learned that sometimes it is the littlethings that count. A simple gesture such as a handwrittennote of advice can have the biggest impact. As I started men-toring others, I remembered the vision, passion and gesturesthat were instilled early in my career.

As women, we have become more active and independentin our professional growth. We make decisions from theboard room and start small businesses from our living rooms.As you climb the ladder of success, chart the course you wantto take. Have a vision for your career and set specific goals.Take time and visualize your possible professional and per-sonal objectives, and don’t stop until you achieve them.

Have passion about the goals you wish to accomplish. Ifyou want to take a foreign language course or complete your

master’s degree, do it. Even if this requires you to move awayfrom your comfort zone, take on the challenge and move for-ward. It will only make you a better person and potentially moremarketable as you play out your vision.

Recognition and reward should sit high on the list of kind gestures. Individuals like to know their work is appreciated andthat they are progressing in a positive direction. Recognition canbe given in the form of a certificate or an appreciation dinner,and rewards can be as simple as a gift card or an employee lunch-eon. Whatever the method of reward and recognition, just makesure to let the people you mentor know that they are valued fortheir contributions.

Mentors are willing to share knowledge and offer sound adviceto help you advance to the next level, and they are essentiallyimportant for anyone who desires to succeed personally and professionally. So look around because you just never knowwhere they will come from.

Angie Hart

T

COMPANY: Aflac

HEADQUARTERS: Columbus, GA

WEBSITE: www.aflac.com

BUSINESS: Insurance




CUSTOMERS: More than 335,000 payroll accounts

TITLE: Senior Vice President, Community Relations,Travel, Meetings and Event Production

EDUCATION: Bachelor’s in business administration inaccounting from Columbus State University, GA

FIRST JOB: Internal audit with Blue Cross and BlueShield

READING: A Memoir, by Barbara Bush; Your Best LifeNow, by Joel Osteen.

PHILOSOPHY/LEGACY: Sometimes it’s the little impressions that make the biggest impact.

FAMILY: Married to Pete for 24 years. Two children: onea graduate of Southern Methodist University, and one ajunior there.

INTERESTS: Traveling, gardening and French hand-sewing(one of my creations was featured in Southern Accentsmagazine; I also completed a family christening gownthat will be passed down through generations).

FAVORITE CHARITY: The United Way

AFLAC

“I learned that sometimes i t i s the

li t t le things that count.”


PDJPDJ


’ve learned to view each possible job opportunity as an opendoor to learn more. Often, someone facilitates that oppor-tunity by encouraging you to look at a job change, essentiallyopening that door for you.

I came to Eastman Kodak Company in 1982 as a youngchemical engineer. Although the word mentoring was notpart of the management jargon of that era, I was fortunateto work with many leaders who helped open doors for me toexplore career paths that I had not envisioned for myself.

I’m a strong believer that it’s important to keep openingdoors throughout your career. It gives you the chance todevelop and demonstrate your leadership potential to a rangeof people. My capabilities caught the attention of managerswho knew Kodak would need diverse, insightful leaders toface tough global competition in the coming digital era.

Today, I lead two businesses within Kodak, the Displaybusiness and Kodak’s Film and Photofinishing SystemsGroup (FPG). This business remains profitable and strategicto Kodak, even as digital photography swells in popularity.Many consumers, professional photographers and cinematog-raphers continue to rely on photographic and motion picturefilm for its unmatched image quality.

During the years leading up to this promotion, executivessaw my potential for general management and compelled me

to stretch myself to meet these new challenges. I faced a steeplearning curve both in understanding an unfamiliar business on aglobal scale and in applying my skill set as a general manager, nota technologist. I quickly learned to trust and draw on the leadersaround me to ramp up as quickly as possible.

I love the dynamics and complexity of business managementand leadership that I encounter every day. I realize I have thisposition in part because people opened doors for me at key vectors in my career, providing me with opportunities to grow.Because of this, mentoring others is important to me. It is partof my commitment to “pay it forward,” helping others as othershave helped me. I try to meet with a wide range of individuals to discuss their careers. Sometimes, it’s a one-time event; othertimes, it develops into multiple discussions. And for some, I havehad the chance to open doors for them.

Mary Jane Hellyar

I

COMPANY: Eastman Kodak

HEADQUARTERS: Rochester, NY

WEBSITE: www.kodak.com

BUSINESS: digital imaging and imaging technology

INDUSTRY RANKING: #1


EMPLOYEES: 51,100

TITLE: Senior Vice President, Eastman Kodak Co. andPresident, Film & Photofinishing Systems Group

EDUCATION: PhD in chemical engineering,Massachusetts Institute of Technology; BA, in mathematicsand chemistry, College of St. Catherine; MS in manage-ment of technology, Sloan School, MassachusettsInstitute of Technology

FIRST JOB: Development engineer at Polaroid

WHAT I’M READING: The DaVinci Code by Dan Brownand The Long Tail: Why the Future of Business Is SellingLess of More by Chris Anderson

PHILOSOPHY/LEGACY: Do your best, say thank you,enjoy what you do, because life is a gift to make the most of

FAMILY: Husband and 2 children, a son who is 21 and adaughter, 17

INTERESTS: Travel, piano, gardening, spending time withfamily

FAVORITE CHARITY: Community youth programs, St. Jude Children's Hospital

EASTMAN KODAK


“I’m a strong believer that i t ’s

important to keep opening doors

throughout your career.”

PDJPDJ


o me, success at any level is only possible if you believe inyourself. As an executive and mother of two daughters, myadvice to my children and those I’ve mentored in the field oflaw or business has largely been the same:DON’T RUN FROM ADVERSITY. Unquestionably, there will bepitfalls and lows in your career and in your life. Use thesetimes as opportunities to see what you’re made of, and riseabove the challenge. I firmly believe that the true test ofcharacter is how you react to adversity. I have seen morethan one eyebrow arch when I tell folks that being diagnosedwith cancer was one of the best things that ever happened to me. My priorities, my perspectives and my career wereforever changed, but my life seems so much more meaningful as a result of my diagnosis. You’d be amazed where you findthose silver linings! DO IT FOR YOU. We’re all motivated by different things. Iwanted to be the first person in my family to attend college.Sure, I wanted to please my parents and make them proud.But more importantly, I needed to prove to myself that Icould do it; that with my family’s work ethic and my deter-mination, my dream could really happen. I’ve found thatsuccess is so much sweeter when you’re satisfied not onlywith the outcome, but also with yourself.

DON’T UNDERESTIMATE YOUR ABILITY TO MAKE A DIFFERENCE.

Whether you’re paying it forward by a simple act of kindness,standing up for an unpopular position or making a bet-the-company call at work, recognize that you have tremendous powerto make a difference in people’s lives. Don’t get me wrong; this issometimes easier said than done, as I’ve had to remind myself onmore than one occasion—like when I’m feeling guilty aboutspending too much time at work and not enough time with myfamily, or vice versa. When I have those self-doubts, and wonderwhether what I’m doing is making a difference, I look no furtherthan my daughters and realize that being a positive role modelmakes an enormous difference in their lives.

T

COMPANY: Sprint Nextel Corporation

HEADQUARTERS: Corporate headquarters, Reston, VA;operational headquarters, Overland Park, KS

WEBSITE: www.sprint.com

BUSINESS: Wireless communication

RANKING: No. 59 on Fortune list


EMPLOYEES: 60,000

TITLE: Vice President, Corporate Governance and Ethics;Corporate Secretary

EDUCATION: BA, Ohio State University; JD, Ohio StateUniversity College of Law

FIRST JOB: Spanish interpreter at a migrant school

READING: Tess of the d'Urbervilles, by Thomas Hardy(with one of my daughters as part of her summer readingassignment)

PHILOSOPHY/LEGACY: To be a positive role model whotreats people with respect and kindness, encourages peo-ple to believe in themselves, turns adversity into opportu-nity and inspires people to care to make a difference inthis world.

FAMILY: Husband, Greg Kendall, and two daughters, 16and 14

INTERESTS: Running, reading and most team sports(My younger daughter is a sports enthusiast.)

FAVORITE CHARITY: American Cancer Society’s Relayfor Life


“I firmly believe that the true testof character is how you react to advers i ty.”

Chris A. Hill


PDJPDJ


hroughout my 18 years at Lockheed Martin, I’ve learnedthat a holistic approach is the key to a rewarding and fulfilling career and life. I believe there are five leadershiptenets critical to corporate success:

Develop and exhibit technical competence in your field.Perfecting your craft will be the cornerstone of your career.It is important to gauge the appropriate time to move to thenext opportunity so that you don’t skip a step or miss anopportunity.

Communicate clearly at all levels. A true leader conveysclear and unambiguous messages. If you are the best at whatyou do but can’t communicate, it doesn’t matter. It is just asimportant to advance your innovative ideas and those of youremployees to senior managers. Two-way communication is a must.

Establish and articulate a clear vision that inspires, motivates and mobilizes people. Corporate leaders mustunderstand where they are going so their team can followthem there.

Care about the people in your organization. It is amazinghow much trust you can build when people know that youare honest with them and have their best interests in mind.You can practice this right now!

Understand the values and priorities of senior managers.Connecting the dots between their objectives and youractions will open the door to success.

From a holistic perspective, understanding the differencebetween boundaries and limitations is the most important adviceI can give. I am clear on my personal boundaries and limita-tions—they are not the same thing. As women, we face differentchallenges in the workplace and at home. It is imperative to havea clear understanding of self and balance. It is not necessary tochoose between success in business and success at home; however,success at both requires a significant amount of work and careful,constant rebalancing. Understand that the potential tension ofthe balance between your family, outside interests and your careeris natural—don’t let it overtake you. Fine-tune your personalprocess on all fronts and you will find that the level of fulfillmentyou gain from “doing it all” energizes you, your family and yourteam. Being a levelheaded, content and happy person helps youto be a better leader for your organization and your employees, aswell as an inspiring example for your family.

Stephanie C. Hill

T

COMPANY: Lockheed Martin Aeronautics Company

HEADQUARTERS: Bethesda, MD

WEBSITE: www.lockheedmartin.com

RANKING: No. 1 provider of information technology,systems integration and training to the U.S. Government



TITLE: Director, Launching and Ship Systems; BaltimoreGeneral Manager

EDUCATION: BS in computer science and economics,University of Maryland

FIRST JOB: Teaching math and reading at summer campat age 12

READING: The Innocent, by Harlan Coben, and mysteriesand other books that allow me to escape and maintainbalance

PHILOSOPHY/LEGACY: A holistic approach to life is keyto success in your career and your life. A careful balanceof family, career and community leads to fulfillment andserves as an example for those who follow you at workand at home

FAMILY: Happily married for 13+ years, three wonderfulchildren

INTERESTS: Singing, leading children’s ministry and choir

FAVORITE CHARITY: Heritage United Church of Christ



“Establish and articulate a clearvis ion that inspires , motivates andmobilizes people.”

PDJPDJ


have mentored, and I have been mentored a lot during mycareer. Both activities are of value and deepen your knowl-edge and skills of leadership. The women who are successfultoday have worked within the power structure of corpora-tions to evolve the organization through policy changes anddecision-making. Their work has resulted in globally com-petitive companies that fully use the talents of women.Those same successful women have taken calculated risks intheir careers, pushed the status quo and stepped out of theircomfort zone to move the organization to higher perform-ance. The tangible benefits to the organization have beenenhanced skills in change management, product and serviceinnovation, and organic growth.

Each generation of women entering the corporate worldwill benefit from the hard work of the prior generation. Andeach group will bring its own unique brand of experiencesand expectations. Enter armed with academic credentialsand a love of lifelong learning. Be generous with your timeand provide mentoring. Seek out mentors who can assist inyour personal and professional growth. Keep your moralcompass “on” at all times. There are many decisions thatmust be made in the absence of law, regulation or ROI calculation. Get help if you are stuck. Sometimes that helpis outside your company or outside your industry.

To all those women who aspire to be corporate leaders andwives and mothers, too, marry the right man. I am a much better corporate leader because of my husband and children.They provide me with a safe haven at home for nurturing, stressrelief and fun.

Work for companies that share your values. If you find your-self in an untenable situation and are unable to change it fromwithin, then get out. Your time is valuable and there are so manygreat companies you can work for. Never allow yourself to betrapped. If you find yourself dealing with a change in manage-ment or job loss, know that almost everybody in the workplacewill encounter this several times in their careers. Don’t let fear in.Find strength in the network you have developed with mentors,family and friends. Know that another opportunity is waiting foryou. You just have to go out and find it. And with that careerchange, you will become more valuable to the next corporation.Your career is an asset that will appreciate over time if you man-age it well.

Deborah Hockman, Ph.D.

I

COMPANY: Nalco Company

HEADQUARTERS: Naperville, IL

WEBSITE: www.nalco.com

BUSINESS: Nalco is the leading provider of integratedwater treatment and process improvement services,chemicals and equipment programs for industrial andinstitutional applications.

RANKING: No. 1 worldwide in industrial water treat-ment; No. 566 on Fortune 1000 list



TITLE: Vice President, Global Safety, Health andEnvironment and Global Customer Analytical Services

EDUCATION: BS in chemistry, Northeastern IllinoisUniversity; PhD in analytical chemistry, Loyola University,Chicago

FIRST JOB: After graduate school, I taught collegechemistry.

READING: Just finished Jack Welch’s new book,Winning.

PHILOSOPHY/LEGACY: What goes around comesaround.

FAMILY: Husband, Peter Cihak; a son, 23; and a daughter, 16.

INTERESTS: Downhill skiing, scuba diving, walking thedogs

FAVORITE CHARITY: Loyola University of ChicagoFoundation

NALCO COMPANY


“Keep your moral compass ‘on’ at all times.”

PDJPDJ


o achieve success in anything, including corporate leader-ship, you must have a clear sense of yourself and what isimportant to you. When I have struggled, it was because I veered from my internal compass. When I rebounded, itwas because I regained perspective and listened to that still,small voice inside. Here are a few things that I heard:

• GET THE BASICS RIGHT. Don’t fall prey to the latest trendwithout understanding the fundamentals behind it: cus-tomer value proposition, cost/benefit implications, techni-cal soundness and ethical principles. In recent years we’veseen examples of fallen industries, companies and individ-uals that have neglected this principle.

• NEVER STOP LEARNING. Keep the technical skills of yourtrade sharp and continuously develop your leadershipskills. Leadership is part gift and part acquired skill.

• TREAT YOUR EMPLOYEES WELL and hold them accountable. If you don’t deal with the problem performance issues,your best employees will be the ones most demoralized.

• DON’T TRY TO DO IT ALL YOURSELF—you can’t! Remember,you’re only human. You don’t have to be perfect—no oneelse is! Things get done through teams of people. Valueyour employees. When you need resources, ask for them.When you’re faced with a challenge, consult others whohave had a similar experience. When you’re facing a downmoment, surround yourself with your cheerleaders.

Always have people in your life who care enough to cheer youwhen you’re down and put you on the right path when youveer off course.

• FIND A WAY OF LIVING YOUR PHILOSOPHY within your work. If your work is aligned with your values, you’ll find it satisfying.If it’s not, it will drain your energy. Work for a companywhose corporate values align with yours. Part of the purpose of my company is to provide much-needed energy to theworld. We are serving the communities in which we do business in a multitude of ways. We do so with a strong set of business principles and values, among which are integrityand respect for people. I feel good about working in an environment where diversity is respected and inclusiveness is a way of working.

• GIVE BACK. There have no doubt been people who have helpedyou (or will) along your career path. Return that help.Mentor and coach others—inside and outside of your ownorganization.

Susan Hodge

T

COMPANY: Royal Dutch Shell

HEADQUARTERS: The Hague, Netherlands

WEBSITE: www.shell.com

BUSINESS: Global group of energy and petrochemicalscompanies

RANKING: No. 3 on Fortune’s Global 500 list


EMPLOYEES: Approximately 109,000 in more than 140 countries

TITLE: Vice President, Finance and ManagementConsultancy

EDUCATION: BS, Iowa State University; MBA,University of Texas

FIRST JOB: Baby-sitting 40 hours a week during thesummer when I was 12.

READING: Leadership, by Rudolf Giuliani; and alwayssomething by John Maxwell

PHILOSOPHY/LEGACY: Serve others and invest yourtime, talents and treasures in something that will outlive you.

FAMILY: Husband, Mike; two great stepchildren; and mynieces and nephews who are a precious part of my life

INTERESTS: Anything outdoors, cooking, gardening andplaying piano

FAVORITE CHARITY: Interfaith Ministries of GreaterHouston, which brings people of diverse faith traditionstogether in service

ROYAL DUTCH SHELL

“Leadership is part gift and part

acquired skil l .”


PDJPDJ


fter taking time off to raise my children, I decided it wastime to get back in the work force at the age of 36. Uponcompletion of my master’s degree in industrial engineering, I started work as an operations analyst for Salt River Project,a utility that delivers electricity and water to the Phoenixmetropolitan area. When I joined SRP, I had no formalcareer plan and never imagined that nine years later I wouldbe in upper management.

As a female executive in a traditionally male-dominatedindustry, I am often asked how I achieved this success. Myresponse initially was “just lucky, in the right place at theright time.” I quickly realized I needed to review my career,my experiences and take stock of what has contributed to mysuccess—to remind myself and to share with others.

Here are just some of the valuable lessons I’ve learned as I made my way to management:

• Do what you say. Your employees will look to you for guid-ance and respect you if your actions mirror your words.

• Know your company’s business. My primary responsibilityis to oversee and maintain SRP’s support functions, whichinclude supply chain, facilities, machine shop services and

fleet management. But I have made it a point to learn all I can about the business of providing electricity and water tohundreds of thousands of customers. This has the added benefit of growing your network and fostering collaboration.

• Take the time to know your staff. The more you know aboutyour employees’ personal strengths and challenges, the betterprepared you are to lead and develop them.

• Be flexible to respond to whatever comes your way, looking foropportunities in every situation. Don’t be too proud to ask forhelp; instead view it as an opportunity to learn from others.Acknowledge and learn from your mistakes. Always be on ajourney of continuous, lifelong learning.

Most importantly, give back, whether it’s mentoring anotheremployee, removing barriers or championing a cause for others. I am fortunate to have worked for leaders who believed in meand provided opportunities for me to learn and grow, personallyand professionally. In the process, I picked up a lot of wisdomthat I now can share with others. I truly enjoy that.

Barbara Hoffnagle

A

COMPANY: Salt River Project (SRP)

HEADQUARTERS: Phoenix, AZ

WEBSITE: www.srpnet.com

BUSINESS/RANKING: SRP is the largest provider ofelectricity to the greater Phoenix area, providing electricservice to more than 892,000 customers. SRP is thePhoenix metropolitan area’s largest supplier of water,delivering about 1 million acre-feet to agricultural, urbanand municipal water users.


EMPLOYEES: 4,500

TITLE: Manager, Operations Support Services

EDUCATION: BA in mathematics, College of Mt. St. Vincent, Riverdale, NY; MSE in industrial engineering,Arizona State University

FIRST JOB: Personnel assistant for payroll at a savingsand loan

READING: The Heart Aroused: Poetry and thePreservation of the Soul in Corporate Americaby David Whyte

PHILOSOPHY: Commit and follow through

FAMILY: Married for 37 years, daughter and son

INTERESTS: Personal fitness, golf and reading

FAVORITE CHARITY: Fresh Start Women’s Foundation,www.WeHelpWomen.com



“Acknowledge and learn from yourmistakes. Always be on a journeyof continuous, lifelong learning.”

PDJPDJ

NationalCity.com/Diversity©2006, National City Corporation®

National City is committed to diversity.

At National City, we believe in diversity. That’s why we’re committed to a corporate strategy

that focuses on workforce diversity, inclusion and investing in the communities we serve.

That’s why we target new sources to recruit top talent, host welcome receptions,

sponsor special programs for new employees, offer career development programs

to benefi t women and individuals of color and have an outstanding program to

recognize our employees’ accomplishments.

We recognize that diversity makes us a stronger, more competitive company. It improves

our service, opens our eyes to new possibilities and helps create more opportunities for our

employees, our customers and our communities.


hen I began my career more than 30 years ago, I was keenlyaware of the challenges women faced in the work force. As the first female sales rep for Dow’s Building andConstruction business, I knew few women I could look upto as mentors, leaders and innovators in my industry. Likelaw, medicine and many other careers at that time, the engineering and sales professions were dominated by menand diversification was not a top priority.

Today, women have a much greater opportunity forachievement as companies have welcomed the potentialfound within the female work force and have recognized that they are at a competitive disadvantage without it. Being a woman who has experienced a rewarding and successful career, I am compelled to harness the lessons I’velearned along the way and to share them with future leaders.

It is my philosophy that leaders must be visible and acces-sible role models and coaches and that people development isone of our most important roles. As corporate vice presidentfor human resources and diversity and inclusion, I see this asa key part of my job description today, but it is also some-

thing I have always considered to be a very important personalresponsibility.

In light of this, the most critical pieces of advice I offer toyoung people are to think, act and work outside the bounds ofyour job description. I’ve found that the people who are mostsuccessful are those who extend their responsibilities beyond whatis expected of them. Leadership does not require a senior leveltitle, a large corner office or a six-figure paycheck. Leadershiprequires helping others, building pride in our organizations, beingcandid, truthful and trustworthy, showing people we care and,ultimately, doing our best to enable business success.

But to be a leader, you must first discover your unique qualities.Our individual talents are what set us apart and solidify our valuewithin a company. They are what gives us the confidence to take initiative, motivate others and gain respect from our colleagues. So to all the future leaders out there, I urge you to discover, embrace and apply the qualities that make you great. I guarantee you will be positioned for a successful and rewarding career.

Julie Fasone Holder

W

COMPANY: The Dow Chemical Company

HEADQUARTERS: Midland, MI

WEBSITE: www.dow.com

BUSINESS: Diversified chemical company that offers abroad range of innovative products and services to cus-tomers in more than 175 countries, helping them to pro-vide everything from fresh water, food and pharmaceuti-cals to paints, packaging and personal care products.

RANKING: No. 36 on Fortune 500 list; world’s largestchemical company



TITLE: Corporate Vice President, Human Resources,Diversity and Inclusion, and Public Affairs

EDUCATION: BA in business administration, MichiganState University

FIRST JOB: Field sales representative, STYROFOAM™brand products, San Francisco, CA

READING: Only in America, by Paul Oreffice

PHILOSOPHY/LEGACY: “It is literally true that you cansucceed best and quickest by helping others to succeed.”–Napoleon Hill; “Leaders are dealers in hope.” –MylesMartel

FAMILY: Husband, John; and two daughters

INTERESTS: Skiing—water and snow, aerobic exercise,my daughters’ activities

FAVORITE CHARITY: Rod Fasone Memorial CancerResearch Fund

THE DOW CHEMICAL COMPANY


“Leadership does not require a

senior level ti t le , a large corner

off ice or a s ix-figure pay check.”

PDJPDJ


rom my early experiences working for Textron inWashington D.C., and along my path to leadership in theyears that have followed, I’ve learned a few things … somemore meaningful than others, and some through trial anderror and hindsight. As I reflect upon these lessons, I’mstruck by how difficult some of them were to learn.

First, and perhaps most importantly, LEADERS MUST

EMBRACE CHANGE. In my career—and life, for that matter—one thing has remained constant: That one thing is change. Whether we like it or not, the ability to embracechange—to truly accept change—is probably the single mostcritical attribute for success. I’ve been fortunate to knowsome exceptional individuals and some great leaders. When I think about the difference between what makes a businessor a leader thrive, it so often comes down to an ability to benimble and to face change head-on.

“If you don’t change, you can become extinct.” That’s one ofmy favorite quotes. It’s from Spencer Johnson’s Who MovedMy Cheese, which is a very fitting metaphor for embracingchange. When you think about it, change really is the enginethat propels growth.

LEADERS MUST PLAY TO THEIR STRENGTHS, and to thestrengths of their teams. Everyone has a unique combination

of professional and personal strengths. Blending these strengthsis the challenge, but when done right—when done artfully—theresults will come. The growth will happen. Don’t waste toomuch time force-fitting yourself or your people into roles thatdon’t make sense or offer an opportunity to unleash potential.Believe me, this is a common leadership mistake that is easy to correct.

LEADERS MUST LISTEN. This isn’t necessarily the business climate I entered into—or grew up in—but, like you, it’s theworld I’m growing in. There’s a saying at Textron that “dialogueis the oxygen of change.” Indeed, listening is essential in order torealize the change necessary to learn and to thrive. Listeningsounds easy, but you would be surprised at how easy it is to NOTlisten. At Textron, listening is an actual competency that ourleaders are held accountable to build.

As aspiring leaders, you have a challenging road in front of you.Be the change you want to see and enjoy the road ahead. Best ofluck on your journey.

Mary L. Howell

F

COMPANY: Textron Inc.

HEADQUARTERS: Providence, RI

WEBSITE: www.textron.com

BUSINESS: Multi-industry with aircraft, industrial, andfinance businesses

INDUSTRY RANKING: #190 on Fortune 500

2005 REVENUES: $10 billion

EMPLOYEES: 37,000 in 33 countries

TITLE: Executive Vice President

EDUCATION: BS from the University of Massachusetts,Amherst

FIRST JOB: Health Industry Manufacturers Association,Washington, DC

WHAT I’M READING: The World is Flat, by Thomas L.Friedman

PHILOSOPHY/LEGACY: Play to your strengths and makethe change you want to see.

FAMILY: Husband, John, of 26 years; son, Patrick, 23

INTERESTS: Snow-skiing, water skiing, gardening

FAVORITE CHARITY: Children’s Hospital

TEXTRON INC.


“Be the change you want to see

and enjoy the road ahead.”

PDJPDJ


former boss and mentor has described me as the most tenacious person he has ever known. The truth is, I refuseto succumb to failure. Whether you call that tenacious,determined or downright stubborn, the objective is thesame—succeed at whatever it is that you set out to do. Myadvice is simple: Whether learning something new, solving a complex problem or getting the right job, never give up!

Hard work is the foundation for success. To achieve thegreatest rewards in your chosen field without some sacrificewould be rare. In today’s high-energy, high-expectationsworld, success without a major commitment of time andenergy is probably impossible.

While tenacity and hard work have been at the core of mysuccess, I would like to suggest several other attributes thathave served me well and should prove helpful in advancingyour career:

PLAY FAIR. Always understand the other side of everyissue. Show empathy for the opposing view and strive toreach a conclusion that is fair to all parties. Be totally honestin your representations and show integrity by never allowingsomeone else to settle for a gross inequity. The right answeris the one that is most fair to everyone in direct correlation tothe risk each has invested and the reward that will be realized.

TAKE RISKS. I have learned that you must perpetually explorenew horizons. I was always accepting new challenges that were astretch beyond any current level of knowledge I then possessed.You cannot reach the top with one year of experience successfullyrepeated 20 times. Avoiding risks may result in the loss of a critical lesson.

LEAD BY EXAMPLE. Never ask anyone to do something thatyou would not be willing to do yourself. Setting the tone anddirection are parts of leadership. I tried to observe those whocame before me, and emulated what I thought were their positivecharacteristics. If I have the good fortune to motivate a change inbehavior that enhances an individual’s level of performance, Iwould consider this the ultimate compliment.

Please, never stop learning, never stop growing and never beafraid of a new challenge. Step out with honor, enthusiasm andvigor; and, with a little luck, we will see you at the top! Nevergive up!

Pamela Huggins

A

COMPANY: Parker Hannifin Corporation

HEADQUARTERS: Cleveland, OH

WEBSITE: www.parker.com

BUSINESS: World’s leading motion and control company


2005 REVENUE: More than $8 billion

EMPLOYEES: More than 55,000 worldwide

TITLE: Corporate Vice President and Treasurer

EDUCATION: Bachelor’s in business administration, KentState University; MBA, Case Western Reserve University;Certified Public Accountant (CPA); Certified InternalAuditor (CIA)

FIRST JOB: Helping my brother with his paper route

READING: Angels and Demons, by Dan Brown

PHILOSOPHY/LEGACY: Create a vision, learn from thebest, focus on the mission, accept the risk, embraceopportunity, mentor the future, realize your dream.

FAMILY: Husband Russell G. Chester Jr., two stepchil-dren whom I adore, two grandchildren

INTERESTS: Golf, travel

FAVORITE CHARITY: American Heart Association

PARKER HANNIFIN CORPORATION

“Never ask anyone to do some-

thing that you would not be wil ling

to do yourself .”


PDJPDJ


hen I think about leadership, four words come tomind: process, decision, privilege and responsibility.

People become leaders through the process of using anddeveloping natural traits and talents. Therefore, it is impor-tant to find your true self, understand what you’re good atand what makes you happy, and then put those gifts towork. People become leaders through the process of learn-ing from life experiences and exposure to role models athome, in school, at work and in the community. It’s a self-managed process that is continuous. You never stop learning.

Every day, you make a decision to use your talents or not,to learn from experience or not, and to follow or not follow aparticular example. I recall a poster on the wall at my highschool: “Not to decide is to decide.” A successful, rewardingcareer does not simply evolve nor can others make it happenfor you. Proactive choice and decision-making along the waywill determine the path your career takes.

I believe that leadership is a privilege. When people follow a leader, they are offering trust, dedication and somedegree of personal investment in the form of work or anothertype of commitment. It is a privilege to be given these gifts.They should always be respected and used for the greater good. If you seek to be in a leadership position, you must accept the

responsibility of making choices that will affect the lives of thosewho choose to follow you. To effectively fulfill this responsibility,leaders must seek to understand before being understood andnever stop being students of their profession, of business or of theworld. They must care passionately about what they do as well asfor the people with whom and for whom they do it.

Leadership is the process of making decisions that will earnyou the privilege of having the responsibility to influence otherpeople’s lives.

J. Pat Jannausch

W

COMPANY: Con-way Inc.

HEADQUARTERS: San Mateo, CA

WEBSITE: www.con-way.com

BUSINESS: Freight trucking and logistics

RANKING: One of the top three freight-trucking companies in North America


EMPLOYEES: 24,000 at more than 450 service centers in North America and 20 countries.

TITLE: Vice President, Training and Culture

EDUCATION: BS in music education K-12 and master’sdegree in early childhood education, Rhode Island College

FIRST JOB: Music teacher, chorus conductor in a junior-senior high school

READING: Branding From the Inside, by Libby Sartainand Mark Schumann; Destination Profit, by Scott Cawoodand Rita V. Bailey; Three Weeks With My Brother, byNicholas Sparks

PHILOSOPHY/LEGACY: From my father: “Do a job,great or small, do it well or not at all.” From church: Treatothers as I would like to be treated. From Con-way: “Luckis what happens when preparation meets opportunity.”

FAMILY: Husband, Tom; and two adult sons

INTERESTS: Reading, church choir, boating, family andfriends

FAVORITE CHARITY: Susan G. Komen Breast CancerFoundation

CON-WAY INC.


“I believe that leadership is a priv i lege.”

PDJPDJ

determines a company’s success.

www.kodak.com/go/careers

© Eastman Kodak Company, 2006

DIVERSITYEastman Kodak Company’s commitment to diversity and inclusion involves our employees, customers, suppliers and communities worldwide. In our global marketplace, Kodak’s innovations reflect the creativity and rich tapestry of our diverse workforce and winning culture.


o women who aspire to become corporate leaders, I wouldoffer an important tip: Have a flexible mind, particularly onmatters related to people. Today’s diverse workplace presentsa variety of challenges to leaders. By its very nature, itrequires an open mind to understand different perspectives.Just when I think I have my mind sufficiently “open,” acurve ball comes and forces me into new discoveries abouthow human “disconnects” can affect the workplace.

My latest discovery is that age influences how we view theworld, and it ushers in a whole new set of challenges fortoday’s current leaders. For instance, baby boomers grew upwith a positive outlook on life. They expected to have a bet-ter quality of life than their parents. This generation, towhich I belong, grew up believing that if you worked hard,you’d be rewarded. Generation X does not view the worldthis way. They saw the Challenger tragedy, the stock marketcrash, the AIDS epidemic. And Generation Y is colored bythe events of September 11. These experiences have causedthese younger generations to view life with less optimism inmany cases. Some saw their parents work hard only to getlaid off. Therefore, many want to work to live, not live towork. Immediate gratification and rewards are the order ofthe day—not years of toil.

The big question is how do we motivate them? These differences in the generations are not good or bad, right or

wrong—simply different. With the traditional baby boomerwork ethic, we clearly must meet them halfway to make a connection—and be prepared to listen and learn. I believe theyounger generations are the change agents that corporate Americaneeds to ensure future viability and relevance. With their techni-cal skills, ability to multitask and zeal for fulfilling personal lives,they may be the key to future innovation and growth. Be patientwith the younger generations. They have a lot to offer.

I would also remind future leaders that flexible thinking helpsone navigate in an ever-changing world. Those with flexible,nimble minds still can be competitive and vital for decades intotheir career. With vitamin supplements and plastic surgeryhelping to sustain youthfulness, age in the workplace will bedefined less by physical clues and more by the ability to adaptand work in an ever-changing environment.

Debra Hunter Johnson

T

COMPANY: American Airlines

HEADQUARTERS: Fort Worth, TX

WEBSITE: www.AA.com

BUSINESS: Passenger airline

RANKING: No. 1


EMPLOYEES: 83,162

TITLE: Vice President, Global HR Services

EDUCATION: BA in English, University of Michigan; JD, Howard University School of Law, Washington, DC

FIRST JOB: Fielding telephone calls at a governmenthuman services center

READING: The Art of Friendship, by Sally and RogerHorchow

PHILOSOPHY/LEGACY: “To overcome adversity, youmust first transcend it.”

FAMILY: Husband, Lyndon; and a daughter, 12

INTERESTS: Travel, reading, photography, outdoors

FAVORITE CHARITY: Jack and Jill of AmericaFoundation, which supports leadership in youth, particularlyin the African American and Hispanic communities

AMERICAN AIRLINES


“Be patient with the younger generations. They have a lot to offer.”

PDJPDJ

Breathe lifeinto your ideas.

And ideas into your life.

i n n o v a t i o n

Creative ideas can change the world. But only if they are

born in a supportive atmosphere. A shared atmosphere

of respect and enthusiasm, in which people can draw

inspiration from each others’ thinking. Where differences

of background and perspective are not only respected,

but valued and encouraged. This is the atmosphere we

breathe at Seagate. Its richness has helped us to

become a leading creator of storage technology. Share it

with us. Add to it.

Because the richer our diversity, the more we can learn.

www.seagate.com/jobs


f 30 years of working have resulted in any wisdom, clarity orvision worthy of passing on, all could be summed up thisway: First, “Know the business and constantly seek ways toadd value.” Second, and equally important, “Be comfortablein your own skin.”

The first piece of advice might seem a bit cliché, but,done well, it demands continual learning and analytical dis-cipline. We must train ourselves to analyze issues andopportunities from the perspectives of multiple stakeholders,both internal and external to the enterprise. In doing so, welearn more about the subject, and we unveil opportunities to bring our skills and talents to bear in achieving desiredbusiness results. The organization wins, and our professionalreputations are enhanced.

Second, and perhaps more challenging, is to be comfort-able in your own skin. That one little phrase embodies awealth of personal growth, encompassing core values, spiritualgrounding, and cultural or ethnic anchors. After all, ourdegree of satisfaction in the work we do and, ultimately, oursuccess at doing it are in direct proportion to the degree towhich the work allows us to touch our real passions and

affirm our sense of self. Functioning successfully as our authenticselves within the confines of corporate culture is possible. Itstarts with really knowing, liking and valuing ourselves before weare tempted to take the deep dive to think and act like everyoneelse. Being our authentic selves does not mean we never change.But as we grow and stretch our thoughts and abilities, we hold tothe essence of what makes us who we are.

Clearly, every organization has its requirements for conformity;and, yes, we do stay out of trouble when we blend in.Unfortunately, we also stay out of mind when the business islooking for innovators; we stay out of touch with our own energyand aspirations; we stay out of tune with opportunities.

The good news is that the more we become comfortable in ourown skin, the more we are able to leverage our unique qualities.We become to others “real people” in our whole, imperfect,authentic selves, amazingly capable of perseverance andresilience—two essential attributes for success in any arena.

Marsha Johnson

I

COMPANY: Southern Company

HEADQUARTERS: Atlanta, GA

WEBSITE: www.southerncompany.com

BUSINESS: One of the largest producers of electricityin the United States, Southern Company has a generat-ing capacity of more than 40,000 megawatts to serve4.3 million customers in Georgia, Alabama, Mississippiand the panhandle region of Florida.

RANKING: No. 165 on the Fortune 500 list



TITLE: Senior Vice President of Talent Management andChief Diversity Officer

EDUCATION: BA in political science, JacksonvilleUniversity; Harvard Business School AdvancedManagement Program

FIRST JOB: Salesperson, May-Cohen department store

READING: YOU: The Owner’s Manual, by Michael Roizenand Mehmet Oz

PHILOSOPHY/LEGACY: One person, one voice, withfocus and relentless drive can make a difference

FAMILY: Small core family of mother, one sister and onebrother, closely knit with one nephew, cousins, and greatnephews and nieces

INTERESTS: Visual and performing arts; traveling andlearning about others’ cultures

FAVORITE CHARITY: YWCA

SOUTHERN COMPANY


“Be comfortable in your own skin.”

PDJPDJ


rowing up in New Orleans, I developed an appreciation forthe sensory experience of sharing a flavorful meal withfriends and family. To this day, I enjoy watching people usefood and beverage as a catalyst for connecting with oneanother.

During the course of my career, I’ve worked at severalgreat organizations with talented mentors. Today I’m fortunate to hold a job that is every marketer’s dream—developing the marketing agenda and working with a terrificteam to build global brands for a well-respected restaurantindustry leader.

Early on, I learned to take advantage of every professionaland personal opportunity to grow. I hope tomorrow’s lead-ers will appreciate what I’ve found to be the keys to success:

• BE READY FOR CHALLENGING ASSIGNMENTS. With experience and encouragement from several role models,I’ve been able to take on some large, challenging assignments—most of which were fraught with risk, as well as the potential for reward. Some of my most rewarding experiences were the most difficult. Having aclear vision, championing the project day in and day outand building a coalition along the way are tremendouslyrewarding and go a long way toward ensuring a successfuloutcome.

• BELIEVE IN YOURSELF. Inevitably, there will be times when you are the only one who does. When paving new

pathways or discovering new processes, people may questionyour ability, become discouraged by the change involved andlose their resolve. Use that energy as fuel to keep going—andultimately achieve your vision. Once you’ve achieved success,challenge yourself to do it again. Your career is not a 50-yarddash, it’s a marathon.

• BALANCE IS EXTINCT. I don’t subscribe to the idea of balance. I do believe in defining your principles and values and

determining how to stay true to them—especially when theyare challenged. Sometimes I’ll work 24/7 to get a big projectover the goal line, but there also are times when I click off theBlackBerry to enjoy time with my family.

It’s impossible to achieve perfect work-life balance in day-to-day life. However, it is possible to balance out your various commitments over time. That said, don’t forget to have a life.You are a whole person. Celebrate it!

Rebeca Johnson

G

COMPANY: Brinker International


WEBSITE: www.brinker.com

BUSINESS: Restaurant industry



TITLE: Chief Marketing and Branding Officer

EDUCATION: BA in business and communications,Louisiana State University; BS in marketing and finance,Dallas Baptist University; master’s in marketing, SouthernMethodist University; graduate of the AdvancedManagement Program, Harvard Business School

FIRST JOB: Receptionist at WRNO radio station, “The Rock of New Orleans”

READING: Married to the Brand, by William J. McEwen;First, Break All the Rules: What the World's GreatestManagers Do Differently, by Marcus Buckingham andCurt Coffman; The First 90 Days, by Michael Watkins

PHILOSOPHY/LEGACY: Love, laugh, learn a lot andleave a legacy.

FAMILY: Married to Harris for 23 years, three children

INTERESTS: Reading, cooking, sports, travel

FAVORITE CHARITY: YMCA



“Some of my most rewarding experiences were the most difficult.”

PDJPDJ


y mother taught me, “You will always be a freshman inlife.” She believed that you start over frequently and learnconstantly. Her wisdom has served me well in my career. It has given me a strong sense of self and a lot of resiliency.

I have worked in eight different industries in 28 years. At each job, I have “started over” and experienced an enormous learning curve. Remembering her words minimized my frustration and allowed me to excel quickly.

My mother also was my first and No. 1 mentor. In thebusiness world, a mentor—albeit an overused word—isessential to your survival and success. These purveyors ofwisdom come in all shapes and sizes. The key is to findsomeone who cares enough about you to be brutally honestand who can read the landscape. I have been lucky to havehad several throughout my career.

The concept of balancing work and home is a sheer myth.There will be times when work will be the predominantfocus in your life and times when an ill father will be the solefocus of your attention. Staying grounded in who you areand what is of real importance to you is what works. It is themyth buster. You do not have to hand-stitch the Halloweencostume when buying the latest Spiderman outfit is sufficient.It’s more important to have the energy to trick-or-treat withyour 5-year-old than to parade your Martha Stewart genesthrough the neighborhood.

Today, you can have it all. The difference, in these times, isthat you must define what it means to have it all—not MarthaStewart, Betty Friedan or Good Housekeeping magazine. Overtime, I have revised my definition of having it all: I have a richmarriage, a challenging career and friends who I consider family.

I have three core beliefs to share to ensure your advancementand personal happiness:

• CRAVE LEARNING. Love to learn and always stay on top of yourgame. The minute you become complacent, you have lost.Being a freshman is good.

• KEEP THE FAITH. As you advance, the challenges are bigger andthe shots others take at you become bigger.

• ALWAYS MAINTAIN A TRUE SENSE OF POSSIBILITY. The world’swide open to you for whatever you want.

You do manage your own destiny. Go forth and do good.

Anne Kaiser

M

COMPANY: Georgia Power

HEADQUARTERS: Atlanta, GA

WEBSITE: www.georgiapower.com

BUSINESS: Electric utility

RANKING: No. 9 of 136 U.S. utilities


EMPLOYEES: 9,015

CUSTOMERS: 2.3 million

TITLE: Vice President, Sales

EDUCATION: BA in journalism

FIRST JOB: Sales

READING: Crossing to Safety, by Wallace Earle Stegner;March, by Geraldine Brooks; Leaving the Church, byBarbara Brown Taylor

PHILOSOPHY/LEGACY: “Life is a daring adventure ornothing at all.” –Helen Keller

FAMILY: My wonderful husband, Mark, of 18 years

INTERESTS: Snow skiing, hiking, reading, travel, drawing

GEORGIA POWER


“Staying grounded in who you areand what is of real importance toyou is what works.”

PDJPDJ


s leaders, we have a unique opportunity to dispel thecynicism that dominates the post-Enron era. Character does

exist. It does, in fact, permeate throughout the global busi-ness community. Proving our character in the midst of whatmany believe to be a characterless, commercial world is theresponsibility of the chieftains of business today.

Unsung heroes who rarely make the newspapers are allaround us, often in unexpected positions and without institutional power. Integrity does not sit exclusively inboardrooms.

Personally, I have had the privilege of learning the mostvaluable lessons of business from people who never evenknew they were mentors. These leaders led by example,uncompromising and relentless in their pursuit of what wasright. They just happened to be in business. Indeed, theycould have been found in law, religion or academia.

One was Terry Adderley, former chairman of KellyServices, who for 50 years breathed the life of his mentor,

William Russell Kelly, into the DNA of generations of the indus-try leaders who followed him. Now the wisdom of both res-onates throughout the organization in a sort of spiritual patina.

Another was businesswoman Sheila Prentice, former vice presi-dent for Olsten Staffing Services. After two decades of retirementin Houston, she still can commandeer those of us who workedfor her. Twenty years later, we still gather to hear her voice andseek her advice on life.

Such is the influence of those who are authentic guides of life. As mentors, we remember that many people are affected by

the decisions we make and the things we do—even the smallthings we do, especially the small things. We are reminded of thewisdom of Mother Teresa, another great mentor for the world,when she said, “We do no great things; only small things withgreat love.”

Catherine King

A

COMPANY: Kelly Services Inc.

HEADQUARTERS: Troy, MI

WEBSITE: www.kellyservices.com

BUSINESS: Staffing solutions that include temporarystaffing services, staff leasing, outsourcing, vendor on-site and full-time placement in 30 countries and territories. Kelly provides employment to more than700,000 employees annually in office services, accounting, engineering, information technology, law,science, marketing, light industrial and education.

RANKING: Second largest in the United States andfifth largest in the world; Fortune 500 company


EMPLOYEES: 8,600 full-time employees

TITLE: Senior Vice President and General Manager,United Kingdom and Ireland

EDUCATION: Executive studies at Harvard BusinessSchool

FIRST JOB: Finance clerk

READING: Essays of Ralph Waldo Emerson, the philosophical writings of Niels Bohr, and The Seven Pillarsof Wisdom, by T. E. Lawrence

PHILOSOPHY/LEGACY: “To do good to all and harm tonone.” –On Duties, Cicero

FAMILY: Husband, married 24 years

INTERESTS: Astronomy, physics, music, philosophy

FAVORITE CHARITY: American Red Cross

KELLY SERVICES INC.


“As leaders , we have a uniqueopportunity to dispel the cynicismthat dominates the post-Enron era.”

PDJPDJ

highmark.com

DIVERSITY. IT ENRICHES US. STRENGTHENS US. DEFINES US.

At Highmark, we value and celebrate the

diversity that makes this world we share

a better place. For our employees, our

customers, and the suppliers we partner

with throughout the many communities

we serve.


believe success is possible, but not easy. For me, it’s beenabout hard work, making the right choices and takingchances. I believe success is dependent on your ability toknow your strengths and developmental needs and workingto make them better. It’s about never compromising yourbeliefs, but being adaptable enough to change when changeis needed. And most importantly, success is about being ableto make a difference—to give back to family, work and thecommunity.

I’ve never worried about race or gender, because those arerealities—they are who I am. I realized early on that therewould be challenges but that I would need to stay focused onwhat I could control. I can’t control individuals who view methrough filters; I can only stay focused on getting the jobdone. Because I believe doing the right thing ultimately prevails, this has worked for me.

For women who aspire to be leaders, I’ll share some thingsI’ve learned along the way:

• Never compromise on getting the job done.

• Competence is required, both technical and leadership.

• Stand up for what you believe.

• Be willing to give and accept honest feedback. Some of my bestlearning came from people who cared enough to give me honest feedback.

• Surround yourself with talented people and empower them todo their best work.

• Be optimistic and positive—people will respond better to you.

• Have a network of mentors outside of your place of employment.They provide invaluable perspective.

• Be a mentor to others, either formally or informally. There arecountless people throughout my career who helped me learn anew skill, welcomed me to a new role, gave me opportunitiesto work on projects, provided a listening ear, or just believed in me.

Gale V. King

I

COMPANY: Nationwide

HEADQUARTERS: Columbus, OH

WEBSITE: www.nationwide.com

INDUSTRY RANKING: #98 on Fortune 100 list

2005 ASSETS: $158 billion

EMPLOYEES: Approx. 35,000


EDUCATION: Bachelor’s degree in journalism/public relations and a master’s degree in public administration

FIRST JOB: Waitress

READING: I’m a big Max Lucado fan. I am reading Curefor the Common Life.

PHILOSOPHY: I believe that you can achieve anythingyou want to achieve with hard work and a positive attitude.

INTERESTS: I am interested in organizations that contribute to or protect the elderly and our youth. I alsoenjoy tennis and reading.

FAVORITE CHARITY: Life Care Alliance

NATIONWIDE


“Some of my best learning came

from people who cared enough

to give me honest feedback.”

PDJPDJ


aking good decisions is critical to being successful inyour career. It involves three key components: teamwork,the ability to deal with conflict and trusting your instincts.

I often cite an old rabbinical tale on the subject of team-work. The Lord takes a rabbi to see hell. It is a room filledwith people sitting around a large pot of stew. They all arestarving. Each holds a spoon that is long enough to reachthe pot, but too long to reach the mouth. The Lord thentakes the rabbi to see heaven. It is a room that is identical tothe first, except that everyone looks happy and well-nour-ished. The rabbi is puzzled and asks the Lord why everyoneis happy in heaven and miserable in hell when everythinglooks the same. The Lord explains that in heaven, the peoplehave learned to feed each other.

Teamwork yields results in all your work relationships—with supervisors, peers and direct reports. A true leader cancreate an environment where politics have little or no placeand where team players are rewarded because of their cooper-ation and support of others. To make the best decisions, youwant open and candid input, many different perspectives,and the knowledge and expertise of the entire group.

To make good decisions, you must be able to manage conflict,not avoid it. This does not have to be done in an acrimoniousway. Conflict resolution leads to better decisions. For instance, iftwo parts of the company are vying for scarce resources, avoidingthe conflict will not result in the most beneficial allocation ofthose resources. All it will ensure is that whoever has politicalclout is likely to get the resources. If the conflict is discussedopenly, the resolution is more likely to benefit the entire company.

Resolving conflicts is not inconsistent with being a team player.If anything, it enables the team to function in a coherent fashionand often leads to a creative, win-win solution.

Finally, in making decisions, trust your gut. You will notalways have every fact you need to make a decision, and somedecisions involve so much ambiguity that you have to make yourdecision based on unknowns. This is when your intuition isinvaluable. Build the best team you can; facilitate conflict resolu-tion; and be confident enough to deal with ambiguity.

Madeleine Kleiner

M

COMPANY: Hilton Hotels Corporation

WEBSITE: www.hiltonworldwide.com.

BUSINESS: Hospitality industry with a franchise portfolio that includes Hilton®, Conrad®, Coral by Hilton®,Doubletree®, Embassy Suites Hotels®, Hampton Inn®,Hampton Inn & Suites®, Hilton Garden Inn®, HiltonGrand Vacations™, Homewood Suites by Hilton®,Scandic and The Waldorf-Astoria Collection™

RANKING: Leading global hospitality company, withnearly 2,800 hotels and 485,000 rooms in more than 80 countries

EMPLOYEES: 150,000

TITLE: Executive Vice President, General Counsel

EDUCATION: BS, Cornell University; JD, Yale Law School

FIRST JOB: Law clerk for the Hon. William P. Gray, U.S.District Court, Central District, CA

READING: I usually have two books going at once. OneI’m listening to on the treadmill, and one I read at myleisure. Favorites in the last year: listening toFreakonomics, by Steven Levitt and Stephen Dubner, andreading Saturday, by Ian McEwan.

PHILOSOPHY/LEGACY: Teamwork is the key to success.Almost anything can be done better when you bring tobear the diverse perspectives and talents of a team.

FAMILY: Married 30 years, one son, 24, and one daughter, 21

INTERESTS: Golf, cooking, wine, crossword puzzles

FAVORITE CHARITY: Public Counsel, a pro bono legalorganization that relies largely on volunteer services fromlawyers in the private sector


“To make good decis ions, you mustbe able to manage conflict , notavoid it .”


PDJPDJ


ur success depends on what we learn, what we share andhow we grow. Our lives are shaped by people and by experiences. My early lessons were based on the words,actions and expectations of my family. Mom and Dadinsisted that each of their five children be polite, respect others, work hard, accept responsibility and never bringshame to the family.

My “postal family” has provided me a great many lessonsas well. Over 30 years, I’ve had a variety of experiences andassignments and the pleasure of learning from great people.I’d like to share what I’ve learned.

• SEEK OUT GOOD MENTORS AND BE A GOOD ROLE MODEL.

As the oldest child, I was expected to set a good exampleand give feedback to my siblings, reinforcing the expecta-tions of our parents. As I’ve moved through my career, I’ve realized that everyone needs a good mentor, and weeach have a responsibility to reinvest our learning in thosewho come after us.

• WORK HARD AND ACCEPT RESPONSIBILITY.

When you are asked to take on a task, deliver on yourpromises. If your efforts fall short of expectations, acceptresponsibility and learn from the disappointments. At alltimes demonstrate that integrity is a core value for you andexpect it from those on your team.

• RESPECT OTHERS FOR THEIR DIFFERENCES.

I have been blessed with many wonderful relationships: family,confidantes, close friends and terrific team members.Relationships provide support and love, grant us the great giftof feedback, open our eyes to the value of differences and teachus patience, tolerance and the importance of sharing.

• LISTEN, LISTEN, LISTEN.

It is very easy to jump in and attempt to solve a problem. It’s more difficult to listen. Listen to understand, listen todiagnose, listen to determine how to best persuade others, and listen to motivate. When we understand where others are coming from, it makes leading much easier.

• SPREAD ENTHUSIASM.

Did you ever notice the electricity in the air when fans cheerfor their team? This is also true about the enthusiasm youshow for your work and the efforts of your team. Be passionateabout every challenge that is presented to you, and your teamwill feel the enthusiasm and join in to achieve success.

Life is a series of learning opportunities; take advantage of each and every one!

Susan M. LaChance

O

COMPANY: United States Postal ServiceHEADQUARTERS: Washington, DCWEBSITE: www.usps.comBUSINESS: World’s leading provider of mailing anddelivery services. An independent federal agency thatvisits more than 144 million homes and businessesevery day and serves more than 7.5 million customersdaily at more than 37,000 post offices.RANKING: Named one of the 50 Best Companies forMinorities for five straight years by FORTUNE magazine.2005 REVENUE: $70 billionEMPLOYEES: Approximately 700,000

TITLE: Vice President, Employee Development andDiversity

FIRST JOB: Department store sales clerk

READING: Roses Are Red, by James Patterson; EffectiveSuccession Planning, by William J. Rothwell

PHILOSOPHY/LEGACY: God, grant me the serenity toaccept the things I cannot change, the courage to changethe things I can and the wisdom to know the difference.Fairness to all, harm to none.

FAMILY: Husband, one sister and three brothers, andwonderful nieces and nephews

INTERESTS: Travel, cooking, boating and spending timeon the beach

FAVORITE CHARITY: American Cancer Society

UNITED STATES POSTAL SERVICE


“When we understand where others are coming from, i t makesleading much easier.”

PDJPDJ


y leadership style has been greatly influenced by the experiences and lessons I have learned from strong leadersand mentors in my career.

As a child of hard-working Midwesterners, I developed astrong work ethic and sense of self at an early age. From myfirst baby-sitting job at the age of 11 until today, I continueto take on increasingly challenging roles. Navigating thesemore complex business situations challenges me to rely onmy instincts and experiences to stay focused on the tasks athand.

Along the way, I have had the privilege of interacting withleaders who took personal interest in my professional growth,encouraging me to honor my values, sense of teamwork, perseverance, love of learning and respect for individuality.Most importantly, each of them demonstrated the impor-tance of sharing my leadership philosophy with others.Today, in turn, I view the development of future leaders asthe most important part of my job.

While it’s easy to understand the influence of positive rolemodels, I have found you can learn from negative experiencesas well. Early in my career, I saw firsthand the harmfuleffects poor leaders can have on team morale and businessresults. I learned from this experience to always be consciousof the impact my attitudes and behaviors have on thosearound me.

Support from a strong mentor can help you take on excitingchallenges. One of the greatest opportunities of my career camewhen I relocated my family from the Midwest to the East Coastto lead the Northeast health care management division. Mymentor during this time was a guiding force in my ability tomanage a formidable personal and professional challenge, helpingme to grow tremendously as an individual and as a leader.

Working for a company that supports opportunities forwomen and values diversity in its leadership has contributedgreatly to my success. WellPoint also takes great pride in developing its leaders. Participating in the Emerging LeadersProgram—a program that provided a full complement of devel-opment for high-potential leaders—was instrumental in preparingme for my newest challenge as president of the Northeast region.

My best advice is to seek out good mentors, learn from yourexperiences and commit to nurturing new leaders. Being a goodleader is the greatest gift you can give to those around you—andthe greatest honor you can show your own mentors.

Dijuana Lewis

M

COMPANY: WellPoint

HEADQUARTERS: Indianapolis, IN

WEBSITE: www.wellpoint.com

BUSINESS: Health benefits


EMPLOYEES: 42,000

TITLE: President, Northeast Markets

EDUCATION: BS in quantitative business analysis,Indiana University; MBA, Wesleyan University, IN

FIRST JOB: Secretary at a law firm in Louisville, KY

READING: The Da Vinci Code, by Dan Brown

PHILOSOPHY/LEGACY: All things happen for a reason.Look for joy in your life and embrace the excitement andchallenges life brings; acknowledge and learn from fail-ures and celebrate successes. Staying true to yourself isthe greatest gift you can give to those around you and thegreatest honor you can show those who have helped yougrow.

FAMILY: Husband, son and daughter

INTERESTS: Jogging, tennis, biking, reading and travelabroad

FAVORITE CHARITY: Juvenile Diabetes ResearchFoundation

WELLPOINT


“I view the development of futureleaders as the most important partof my job.”

PDJPDJ


n my first day at West Point in the summer of 1976, I hadno idea what to expect. I had no idea those next four yearswould shape my life as deeply as they have. In some ways,that experience is as fresh in my mind today as it was 30years ago. Why? Because by the time I left West Point, I hadlearned some basic truths about leadership that have come toform the core of my leadership philosophy today.

• DO THE RIGHT THING EVEN WHEN NO ONE IS LOOKING. Thisis basic discipline. In the U.S. Army, we have learned thatthe success of our organization hinges on the trust andconfidence we have in the words and actions of our fellowsoldiers. Integrity is the cornerstone of the Army ethos,and it is non-negotiable.

• TREAT PEOPLE WITH DIGNITY AND RESPECT. Everyone hasvalue. Treating people with dignity and respect also meansthat you, the leader, must help develop dignity and respect inothers. By doing that, you create the trust and confidence.

• PRACTICE SAFETY IN ALL YOU DO. This may seem trite, butthis leadership characteristic is often overlooked. Whetheryour work involves physical labor or desk work, you areresponsible for the safety and well-being of your team. Iam amazed at the number of leaders in all walks of life whodon’t know basic safety such as first aid and CPR. Ensuringthat safety is part of everything you do is leadership.

• MAINTAIN BALANCE IN YOUR LIFE. Everyone has heard the balancemantra, yet many fail to practice it. Start early to balance workand family and play. If you are “all work,” you get stale, tired,uncreative. You lose depth and texture. When you take a break, you teach your team to maintain balance in their lives.You also show your team that you trust them to carry on without you.

• MAINTAIN A POSITIVE ATTITUDE. Learn to say, “yes, if...”instead of “no, because... .” With a positive attitude, you willget to be known as a can-do person; someone who makesthings happen. Training yourself to be the positive person will serve you well all the time—especially in crisis situations.

• BE REAL. You are going to come across a lot of different leader-ship advice throughout your life. Read, listen and take whatworks for you, but be yourself.

Brig.Gen.Anne F. Macdonald

O

COMPANY: United States Army

HEADQUARTERS: Fort Carson, CO

WEBSITE: www.us.army.mil

BUSINESS: U.S. defense

EMPLOYEES: 492,000 men and women serving onactive duty

TITLE: Brigadier General; Deputy Commanding General,7th U.S. Infantry Division, Fort Carson, CO

EDUCATION: BS, United States Military Academy;MSSM, University of Southern California; master’s instrategic studies, Air War College, Maxwell Air Force Base

FIRST JOB: Skinning haddock at a Cape Cod fish market


PHILOSOPHY/LEGACY: “Watch your thoughts, for theybecome words. Watch your words, for they becomeactions. Watch your actions, for they become habits.Watch your habits for they become character. Watch yourcharacter, for it becomes your destiny.” –Frank Outlaw

FAMILY: Husband, John

INTERESTS: International travel, theater and arts, sailing

FAVORITE CHARITY: Combined Federal Campaign

UNITED STATES ARMY

“Do the right thing even when no one is looking.”


PDJPDJ


here’s a stereotype of Asian women being quiet, studious andreserved. I probably fit the stereotype as far as working real-ly hard and being prepared are concerned; but I definitelyspeak up and am willing to challenge convention.

Growing up in the Philippines and starting out here as aforeign student have given me a somewhat unique perspec-tive. I am a little bit more sensitive to cultural differencesand nuances of language—an awareness that I believe is use-ful in our diverse society, as well as in a global business envi-ronment. I value people who are resilient, flexible and opento new ideas and experiences. I also think it’s very impor-tant to be involved in and committed to whatever you do.Often in life and at work, you have to be able to jump inand learn about new things and not be afraid because you’rein unfamiliar territory.

My group works very collaboratively, operating on thepremise that people speak up and their views will be heardand respected. I am proud of my group because we workreally hard and do a good job, but we also can celebrate oursuccesses and laugh together. This is really important giventhe challenges of legal work, where you have to get every single detail right. Being able to laugh helps take the pressure off!

It’s also critical to develop relationships in which you canlearn about an organization or a situation both formally and

informally. Throughout my career, I’ve learned lots of little bitsfrom lots of people, not just one person. My advice would be to have as many different role models as possible so you can take from them whatever characteristics suit your values and personality.

I really appreciate the value of a liberal arts education becauseit helps develop thinking and writing, skills that are useful nomatter where you end up. It’s a mistake to think that you have to know what you want to do with your life and your career fromthe very beginning. I admire people who’ve been focused andhave known what they wanted to do from early on; but if you’renot like that, enjoy the journey. Look for ways in which you canfigure out what your passions are and how to pursue them.Create your opportunities.

Charmaine Mesina

T

COMPANY: Applied MaterialsHEADQUARTERS: Santa Clara, CAWEBSITE: www.appliedmaterials.comBUSINESS: World’s leading semiconductor and flat-panel equipment maker RANKING: No. 317 on the Fortune 500 list2005 NET SALES: $6.9 billionEMPLOYEES: 13,000 in more than 65 locationsthroughout 13 countries

TITLE: Appointed Vice President, Corporate Legal Affairs;Company Ombudsman

EDUCATION: AB in anthropology, Smith College,Northampton, MA; MA in East Asian studies (Japan),Stanford University, CA; JD, Boalt Hall School of Law,University of California at Berkeley

FIRST JOB: Doing kitchen work in a school infirmary,working at a student bank, working at a school library

READING: The News From Paraguay, by Lilly Tuck; Arthur and George, by Julian Barnes; All I Did Was Ask:Conversations With Writers, Actors, Musicians andArtists, by Terry Gross

PHILOSOPHY/LEGACY: Learn from mistakes and beopen to the world

FAMILY: Husband and a son, 16

INTERESTS: Spending time with friends, traveling, walk-ing my dog, reading, attending plays, concerts andmovies, yoga

FAVORITE CHARITY: Peninsula Humane Society andSilicon Valley Humane Society

APPLIED MATERIALS


“Create your opportunities .”

PDJPDJ


ffective corporate leaders paint a clear picture of the company’sfuture and help employees understand their role in reachingthat future. The most important job of any leader is todevelop the people around them. I believe that you canlearn from every interaction and find continuing inspirationin the energy and ideas of people at all levels in your company.

I have been fortunate to have been our company’s firstfemale bank president, first female human resources leader,first female in the executive suite of offices and the firstfemale responsible for the back office of the enterprise—technology, operations, real estate and procurement. Theseexperiences provided valuable insight that may help otherwomen who have the ambition to become corporate leaders:

• LEARN TO DELEGATE. It builds future leaders and leveragesyour ability to make more of an impact through people.By delegating, you develop a network of colleagues and talent that you can tap in the future.

• EMBRACE WORK AND FAMILY RESPONSIBILITIES by identifying what’s important to you. Manage your timeand priorities to maximize your satisfaction and impact on others professionally, personally and spiritually. Andreexamine those priorities often. You are not the same person at 45 that you were at 25.

• BE TRUE TO YOURSELF. Ignore the stereotypes of gender orposition. Sometimes you may need to resolve conflictsusing a decisive, assertive and direct style. Sometimes,building teams and being a nurturing leader is more effective. You can learn to be effective in many differentways, and you must find what works best for you and your circumstances.

• Hold ethical behavior as a given in every situation. Nevercompromise “doing what’s right…every time.”

• Appreciate everyone’s contributions and do all in your power togive everyone the opportunity to develop, contribute and succeed.

• Do your best in any assignment you accept, and be open totaking a risk on yourself. It may sometimes be uncomfortable,but the payoff is often more opportunity to grow.

The first of our company’s core values states that employeescome first. FORTUNE, Working Mother and Business Ethicsmagazines have validated our commitment to this core value byrecognizing First Horizon as one of the nation’s best employers.Doing the right thing for employees, customers, vendors, share-holders and communities is key to success. And placing employ-ees first on that list of constituents creates a secret weapon forsuccess that is not easily duplicated.

Sarah L. Meyerrose

E

COMPANY: First Horizon National CorporationHEADQUARTERS: Memphis, TNWEBSITE: www.fhnc.comBUSINESS: Nationwide financial services corporation RANKING: One of the nation’s top 30 bank holdingcompanies in asset size 2005 ASSETS: $36.6 billionEMPLOYEES: More than 13,000 in nearly every state

TITLE: Executive Vice President of Operations andTechnology

EDUCATION: BA in business administration, magna cumlaude, Vanderbilt University; executive MBA fromVanderbilt’s Owen School of Management; CharteredFinancial Analyst

FIRST JOB: Waitress and soda jerk at a small café in asmall town in middle America on Main Street…really!

READING: Now, Discover Your Strengths, by MarcusBuckingham and Donald O. Clifton; Primal Leadership byDaniel P. Goleman, Richard Boyatzis and Annie McKee;Blink, by Malcolm Gladwell; Elizabeth I, CEO, by AlanAxelrod; and whatever Dean Koontz’s latest novel happens to be

PHILOSOPHY/LEGACY: Helping others develop theirfullest potential is the best lasting impact anyone canhave. To do this, one must first appreciate people forwho they are, not for who you wish they could be.

FAMILY: Married to Mike Meyerrose for 28 years; one 16-year-old daughter, who has made me an officialsoccer mom.

INTERESTS: Music, all types of reading and cooking

FIRST HORIZON NATIONAL CORPORATION

“Hold ethical behavior as a given in every s i tuation.”


PDJPDJ


dvancement in corporate America today is based not onlyon performance and productivity, but also on demonstratedleadership. The most effective leaders develop collaborativerelationships, empower others, build individual and organi-zational commitment, share positive expectations in futureactions, and create and manage change. Internal strengthand demonstrated character are at the foundation of theseskills. In a world of “adapt and adopt,” I would encourageaspiring leaders to first really know and understand theirown realities.

Define success from your perspective. The definition of success is fluid; it changes with life context, time andmaturity. Corporations often focus on job titles, responsibil-ities and skills as success factors. Give yourself permission to define your idea of success. Make certain that you worktoward your goal, not just what you think others expect.

Think about the price you are willing to pay for your success. What are your priorities today? What do you reallyvalue—lifestyle, autonomy, financial rewards, family time,status, creativity, collegial environment, commitment, or professional and personal integrity?

Be authentic, centered and credible with a healthy sense of life balance. We bring our whole selves to work. Be comfortable with who you are.

Be strategic and plan well, but not so well that you misswindows of opportunity. Life is a journey, not a destination.Expect the unexpected challenges and explore unanticipatedopportunities. Be thoughtful, but don’t let analysis paralyzeyour ability to act.

Learn how to recognize what you know, what you don’t knowand what you are not likely to learn. Surround yourself with people whose strengths and knowledge complement yours. Inthe hustle of execution, we cannot lose the wisdom that comesfrom our intuitive understanding of the environments in whichwe work. We are educated by experience and should be dedicatedto continuous learning.

Use your natural candor as a positive tool, not a sword. Clear,direct communication is critical, and implicit messages must beconsistent. Have a strong voice; be visible, confident and decisive.

Do the best you can, where you are, with what you have.There always will be a time when corporate resources, support orengagement are not optimal. Turn problems into opportunitiesfor innovation and creativity.

Finally, have fun. Despite all the advice above, don’t takeyourself too seriously. Humor is a great stress reducer and some-times life really just does not make sense. But then, that’s life!

Michelle Miller

A

COMPANY: Medtronic Inc.

HEADQUARTERS: Suburban Minneapolis, MN

WEBSITE: www.medtronic.com

BUSINESS: The global leader in medical technology


FY2006 REVENUE: $11.3 billion

EMPLOYEES: 34,000

TITLE: Vice President and Senior Counsel ofEmployment Law, Workplace Relations and Inclusion

FIRST JOB: Library page

READING: Enlightened Power: How Women AreTransforming the Practice of Leadership, Linda Coughlin,Ellen Wingard and Keith Hollihan, editors; My AmericanLife: From Rage to Entitlement, by Price M. Cobb, MD; In the Company of Cheerful Ladies, by Alexander McCallSmith

PHILOSOPHY/LEGACY: Do the best you can, whereyou are, with what you have, taking full advantage of life’swindows of opportunity

FAMILY: Albert, my husband of 34 years; two children

INTERESTS: Family, community service, mentoring,reading, cooking, music

MEDTRONIC INC.


“Be thoughtful , but don’t let

analysis paralyze your ability to act.”

PDJPDJ

IT’S EVEN BETTER TO OWN THEM.We’re honored to introduce yet another group representing the diverse ownershipof hotels within the Hilton Family. These are individuals who share the commit-ment that, for more than 80 years, has been strengthening a portfolio which nowincludes many of the most respected names in hospitality.

where diversity works

IT’S WONDERFUL TO SHARE DREAMS.

FOR MORE INFORMATION OR TO LEARN ABOUT OWNERSHIP OPPORTUNITIES IN THE HILTON FAMILY OF HOTELS, VISIT US AT HILTONFRANCHISE.COM OR CALL 1-877-448-2736.


dvice I often give to those aspiring to a leadership positionis to be open and receptive to unique situations, even if thesituation results in an unexpected career turn. Success canbe achieved by talking to people about their ideas anddiscussing ways to help implement them. Leaders never shy away from a complicated assignment. Undertake thechallenge, and you will stand out from the crowd and makeyourself memorable.

I believe that performance counts, and, in the long run, it is performance that matters. With performance comes personal credibility, reputation and trust. Great leaders motivate teams and roll up their sleeves to make things happen. They are engaged with their colleagues and followup on conversations and action items.

Following are my tips that will help open doors to anaccomplished future:

Take risks. Push yourself to excel at whatever you do, anddo it with passion. You never know what you can do if youdon’t try. Often the seemingly unachievable or additionalproject gives you the perfect opportunity to show yourstrengths, gain visibility, meet new people and learn freshskills. Don’t be afraid to volunteer or delegate.

Build relationships and collaborate. Communicate your

interests and the reasons for your interests. Don’t simply focus onthe better title. Concentrate on where you can add value.Everyone brings a different perspective and set of experiences to asituation. Use your team and others to help you succeed; andcoach and mentor others along the way. Ask for help. It showsgood judgment, gains buy-in and helps issues to surface sooner.Most importantly, say “thank you.”

Communicate, but don’t forget to listen. Practice expressingyourself both verbally and in writing. Leaders must have the ability to take difficult issues and express them simply so thatdecisions can be made. Leaders also must grasp and advance thelong-term objective.

Don’t expect to be right all the time. My first mentor’s advicewas, “If you are right most of the time, you have a great battingaverage.” Everyone makes mistakes. Learn from them. Greatleaders adjust and progress. Leadership is about making decisions,dealing with ambiguity and having a vision, even when the finaloutcome is uncertain.

Lastly, leaders surround themselves with people who have thejudgment, creativity, urgency, tenacity and vision to make thingshappen.

Linda A. Mills

A

COMPANY: Northrop Grumman InformationTechnologyHEADQUARTERS: McLean, VAWEBSITE: www.northropgrumman.comBUSINESS: Computer support services, defense contractorRANKING: Second largest provider of U.S.Government computer support services; third largestU.S. defense contractor2005 REVENUE: More than $5 billionEMPLOYEES: More than 18,500

TITLE: Vice President, Operations and Processes

EDUCATION: Bachelor’s in mathematics, University ofSanta Clara; master’s in computer science, University ofIllinois; executive education, Harvard University andUniversity of Virginia

FIRST JOB: Systems engineer, Bell Labs

READING: Tipping Point, by Malcolm Gladwell

PHILOSOPHY/LEGACY: Be passionate about what youdo, and do your best.

FAMILY: Husband and two stepdaughters

INTERESTS: Traveling to new places and cultures,antiques, decorating and gardening

FAVORITE CHARITY: University foundations with an aimtoward increasing women in technical disciplines

NORTHROP GRUMMAN INFORMATION TECHNOLOGY


“Great leaders motivate teams and roll up their sleeves to makethings happen.”

PDJPDJ


uccessful leaders are many things. Their actions areadmired; they stand by what they believe in; they keep theirpromises; and they are real people. Successful leadershipcomes from building a mutual feeling of trust and confi-dence with your family, your staff and other constituents.Having the courage to address difficult issues and act onyour convictions creates a sense of trust and confidencebetween you and the people around you. This is no easy task.

I would recommend these tips for those who strive to besuccessful leaders:

• SET A CLEAR COURSE. Make sure everyone you leadunderstands where they contribute and how. A strongconnection between individual and team performance andoverall organizational goals will help boost your company’sperformance and make it a great place to work.

• COMMIT TO BEING A LIFELONG LEARNER. Learning cancome from formal and informal sources, our achievementsand our mistakes, our co-workers, business colleagues, andextended family and friends. Be open to feedback that willmake you better at your role and in whatever you aspire to be.

• BE HUMBLE. Share credit for success across the organization.

• HAVE A PERSONAL COACH. You won’t always see things theway others do. Choose someone without an agenda who isprepared to give you a view through an unfiltered lens.

• TRUST YOUR INSTINCTS—they have been a large part of yourpast success.

• BUILD ALLIANCES both inside and outside your company. Youwill need them often, and they show that you are resourcefuland well-connected.

• SHOW COMPASSION. Business can be ruthless. Don’t lose sightof what is really important—the people around you.

• TREASURE YOUR CHILDREN and make them your No. 1 priority.

• NURTURE YOUR RELATIONSHIP with your spouse or significantother. This is the relationship that often gets the shortest straw.

• “PLAY” WITH YOUR GIRLFRIENDS (and guy friends). These connections sustain us.

• GIVE BACK TO THE COMMUNITY, however you choose to define it.

In my career, I’ve been fortunate to have had the opportunityto lead in many capacities. The personal and professional relationships I’ve developed along the way have made my journeyeven more enjoyable.

Ellen J. Moore

S

COMPANY: Chubb Group of Insurance CompaniesHEADQUARTERS: Warren, NJWEBSITE: www.chubb.comBUSINESS: Property and casualty insurance companyfor individuals and businessesRANKING: 156th largest U.S. corporation according to FORTUNE Magazine2005 REVENUE: $14.1 billionEMPLOYEES: 10,800

TITLE: President and CEO, Chubb Insurance Company of Canada

EDUCATION: BS in accounting

FIRST JOB: Accounting clerk for a plastics company


PHILOSOPHY/LEGACY: Have passion for your work.You must really love what you do to thrive and put theenergy into it that your career demands.

FAMILY: Married, two daughters

INTERESTS: Running, golf, theater

FAVORITE CHARITY: YWCA of Greater Toronto

CHUBB GROUP OF INSURANCE COMPANIES


“Share credit for success across the organization.”

PDJPDJ


believe honesty and integrity are the most important qualities for professional and personal success. These are the values that drive who I am and that helped to get mewhere I am today. I pride myself on the fact that my familyand friends consider me a “real” person.

Do not be afraid to take chances. As a mentor once toldme, “If you think the job exactly fits your talents, it probablywon’t be challenging enough for you.” Always seek develop-mental opportunities that enable you to grow and developprofessionally. I’ve always found that overcoming obstacleshas helped me become a better person and professional.

When I was named the first female plant manager of oneof Whirlpool’s manufacturing facilities, I knew I was settingthe precedent for future female plant managers. While I hadmanagement experience, the technical side was more chal-lenging. I worked long, hard hours to gain the knowledge Ineeded. I worked every job and every shift in the factory,which helped me better understand the day-to-day workingsof the factory and better empathize with our employees. Iestablished a high level of credibility among our employeesand was a better manager because of it.

I love being a leader. I’ve learned that leadership is not a for-mula or an equation. You must instill in your team a sense ofpossibility. A good leader is supportive and empowers people togo beyond what they thought was possible.

It is essential to have balance in your life. I balance time formyself, my family, my career and my community. I think of it interms of credits and debits. You must make the appropriatedeposits and withdrawals to keep all areas of your life in balance.

Strong family support is crucial. After the birth of our secondchild, my husband and I decided we didn’t want our children indaycare 10 hours a day. This meant that one of us needed to stayhome. My husband gave up his career and earnings to stay athome with our kids. This allowed me much flexibility in myroles and responsibilities. I consider him a huge part of my professional success.

Lastly, pursue a career in something you’re passionate about.Don’t worry about money. If you do what you’re passionateabout, the money will follow.

Kathryn L. Nelson

I

COMPANY: Whirlpool Corporation

HEADQUARTERS: Benton Harbor, MI

WEBSITE: www.whirlpoolcorp.com

BUSINESS: World’s leading manufacturer and marketerof major home appliances

RANKING: With more than 60 manufacturing and tech-nology research centers around the world, Whirlpoolmarkets Whirlpool, Maytag, KitchenAid, Jenn-Air,Amana, Brastemp, Bauknecht and other major brandnames to consumers in nearly every country around theworld.



TITLE: Vice President and General Manager, Consumerand Appliance Care, North American Region

EDUCATION: BA in business administration, JacksonvilleState University, AL

FIRST JOB: Waitress in a restaurant in a small Southerntown

READING: Talking Back, by Andrea Mitchell; GoingPlaces, by E.D. Hill

PHILOSOPHY/LEGACY: I view dealing with challengesin life like a bike ride; there are three options: keep pedaling, get off, or fall off.

FAMILY: Married 21 years to Randy; a daughter, 18, and son, 15

INTERESTS: Outdoor activities, politics and reading

FAVORITE CHARITY: Local charities that support children and healthy lifestyle causes


“Do not be afraid to take chances.”


PDJPDJ


hen I sit down to write my annual plan, I find that eachyear I start with the same objectives:

• Support and demonstrate a positive, ethical work environment that enhances the performance of the diversebusiness team.

• Provide clear communication on priorities and expectations and provide forums for continuing two-waycommunications.

• Ensure alignment with corporate priorities and build thefoundation for future growth.

My focus on leadership today is very much about theseobjectives, which push me to create an environment whereindividuals and teams can thrive and deliver results.

Although leadership is frequently defined by positions andtitles, my personal definition is “authentic self-expression thatcreates value,” from my favorite leadership book—LeadershipFrom the Inside Out, by Kevin Cashman. Some of mythoughts based on this definition are as follows:

LEADERSHIP IS ABOUT CREATING VALUE

Leadership is about critical thinking, creating strategy,driving change, executing results, developing people and getting the job done. This creates value for your company,your shareholders, your associates and your community.

Susan Nestegard

W

COMPANY: Ecolab Inc.

HEADQUARTERS: Saint Paul, MN

WEBSITE: www.ecolab.com

BUSINESS: The world leader in premium cleaning, foodsafety, and health protection products and services forthe hospitality, food service, health care and industrialmarkets

RANKING: No. 1


EMPLOYEES: 22,000 employees in 170 countries

TITLE: Senior Vice President of Research, Developmentand Engineering and Chief Technical OfficerEDUCATION: BS in chemical engineering, University ofWisconsin; MS in materials science engineering,University of MinnesotaFIRST JOB: Age 12: paper girl, baby sitting, door-to-doorAmway and flower salesREADING: Always. Alternating fiction with businessleadership nonfiction PHILOSOPHY/LEGACY: Strive to see love versus fear,relinquish judging others, and live forgiveness and gratitude.FAMILY: HusbandINTERESTS: Hiking, golf, gardening, cooking, artFAVORITE CHARITY: Portfolio includes science encouragement, women’s advocacy and the arts.

ECOLAB INC.


“I’ve found that leading withintegrity carries me through all situations and lets me sleep at night.”

LEADERSHIP IS ABOUT COMMUNICATION

Everyone needs to understand the strategy, the expectations forchange, the targeted results and the priorities. The diversity ofeach organization will require a multitude of communication for-mats and venues. Leadership styles vary, but leaders must be ableto energize and inspire others at all levels in the organization tobring out their personal best.

LEADERSHIP HAS TO BE AUTHENTIC

It’s about servant leadership. This means letting people knowthat you can be trusted. This means walking the talk and doingwhat you say you’ll do. This means caring more about the organ-ization, your team, and the communities in which you live andwork than about your own accolades. I’ve found that leadingwith integrity carries me through all situations and lets me sleepat night.

Looking forward, the advice I give to readers is the advice Igive to myself. Focus your energy on giving and making a differ-ence, and the personal rewards will follow. For me, that meansmentoring and developing others, giving time and resources tomy priorities in the community and being a rainmaker forwomen. Where will you make a difference?

PDJPDJ

At Dell, we’re committed to bringing together individuals with

diverse backgrounds, thinking, leadership and ideas, and arming

them with the best tools to ensure their success. We believe

this helps drive innovation and makes Dell a more dynamic

company. Through career development, mentoring programs,

networking groups and productivity tools like the Dell Latitude D610

with Intel®

Centrino®

Mobile Technology, we offer the resources

to help every employee achieve their potential. Our goal is

to ensure that Dell is a great place to work, grow and aspire.

Success real time. Capture it at Dell.

Get more out of your career. Now at Dell.

Dell and the Dell logo are registered trademarks of Dell Inc. ©2006 Dell Inc. Intel, Intel logo, Intel Inside, Intel Inside logo, Centrino and the Centrino logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.All rights reserved. Dell Inc. cannot be held responsible for errors in typography or photography. Dell is an AA/EO employer. Workforce diversity is an essential part of Dell’s commitment to quality and to the future. We encourage you to apply, whatever your race, gender,color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status.

How do you get started? Visit www.dell.com/pdj

CAREERS AT DELL. CONSIDER THE POSSIBILITIES.

Evelyn Hernandez uses a Dell Latitude D610

with Intel® Centrino® Mobile Technology

Dell recommends Windows®

XP Professional


was lucky to be raised in a large Irish family with sevenchildren. I was not sure at the time that I was all that lucky,as one can get a bit lost in such a big crowd. In retrospect,it was great preparation for life. My four sisters and twobrothers each had completely different personalities, opin-ions and approaches to life. We shared a common sense ofhumor, but, other than that, we could not have been moredifferent.

My siblings taught me how to get along with a large anddiverse group of people and that there is strength in num-bers. I learned to appreciate our common views and toaccept our differences. The most important thing I gainedfrom a big family was a sense of humor. I also found thatcommon sense and compromise were more important thanjust about anything else in managing life.

I have taken these lessons and skills into my business life,and they have been invaluable in my career development. Inbusiness, I am constantly applying the negotiating and diplo-macy skills that I developed to survive and thrive in a familyof seven children. In corporations, we find all types of per-sonalities. I adjust my behavior accordingly, knowing thateach of them brings something special to the table. I make

the situation work, whatever the demands may be. I treat everyone in a way that I hope others will treat me.

My siblings taught me that we could accomplish anything weput our minds to, despite our differences. Together we learnedthat if there was not a way to fix a problem, there probably was a way to work around it. We found that hard work and determination were the keys to getting ahead in the world. Thisapproach to life has guided me in the business world. In a way, it is a simple approach: Set a goal and work with others toaccomplish it. There is great strength in a diversity of talent andopinions, so embrace the differences of the people you work withand remember that there also is strength in numbers. When youhave accomplished one goal, move on to the next goal and keepmoving forward. Finally and most importantly, have fun andkeep your sense of humor while you are busy accomplishing allthese great things.

Katherine O’Brien

I

COMPANY: New York Life Insurance CompanyHEADQUARTERS: New York, NY WEBSITE: www.newyorklife.comBUSINESS: InsuranceRANKING: No. 1 on the Fortune 500 Industry Data listof largest life/health mutual companies; No. 74 on theFortune 500 list.2005 OPERATING REVENUE: $11 billionEMPLOYEES: 8,280 in the United States, 4,900 internationally

TITLE: Vice President and Chief Diversity Officer

EDUCATION: BA, Wesleyan University; JD, BrooklynLaw School

FIRST JOB: Salesperson at a sporting goods store whilein high school

READING: Suite Francaise, by Irene Nemirovsky; March,by Geraldine Brooks

PHILOSOPHY/LEGACY: Work hard, enjoy life andalways try to do the right thing.

FAMILY: Six siblings

INTERESTS: Fitness, literature, food, friends

FAVORITE CHARITY: United Way

NEW YORK LIFE INSURANCE COMPANY


“I treat everyone in a way that

I hope others wil l treat me.”

PHOTO • DARYL-ANN SAUNDERS / DASaunders.com

PDJPDJ

“I’ve always admired my mother. Not only for the person she is, but for the work

she does. I’m proud that she is making our country, and the world, a better place.

That’s why I followed in her footsteps and also became an FBI Special Agent.”

www.FBIjobs.gov

Become an FBI Special Agent.We are currently seeking Special Agent

candidates in the following critical skill areas:

Intelligence experience • Computer Science

or IT • Engineering • Physical Science

• Accounting/Finance • Law • Law

Enforcement or other Investigative experience

• Military experience • or Foreign Language

(Arabic, Chinese - all dialects, Farsi, Hebrew,

Hindi, Japanese, Korean, Pashto, Punjabi,

Russian, Spanish, Urdu, and Vietnamese)

• and many other disciplines.

To qualify for the position of FBI Special Agent,

you must possess a four-year college degree

plus three years of professional work

experience; be available for assignment

anywhere in the FBI’s jurisdiction; be between

the ages of 23 and 36; and be in excellent

physical condition with the ability to pass a

rigorous physical fitness test.

Or join us in one of ourProfessional Staff positions.Our Professional Staff possess a myriad of

specialized experience including the collection

and dissemination of intelligence information

as well as analyzing and deciphering

communications in order to keep our nation

safe. Explore our variety of opportunities

from entry level to senior management.

• Security Specialist • Auditor • Budget

Analyst • Electrical Engineer • Technical

Information Specialist • Investigative

Specialist • IT Specialist • Automotive Worker

• Administrative Specialist • Management and

Program Analyst • Logistics Management

Specialist • Electronic Technician

• and many more.

Please visit our Web site for complete details.

Positions are added daily.

Apply online today at: www.FBIjobs.gov

You must be a U.S. citizen and consent to

a complete background investigation, drug

test, and polygraph as a prerequisite for

employment. Only those candidates determined

to be best qualified will be contacted to proceed

in the selection process.

The FBI is an equal opportunity employer.


y father had a very specific aspiration for me—to be amusician. One small problem: While my father was naturallytalented, I was not. I knew I would never be happy doingsomething as intense as music without the right aptitude. Ineeded to find my strong suit; so I did the most logicalthing possible: After college, I moved from Kansas to NewYork City to immerse myself in a place full of options.

My first job led me down the path to a marketing career.But that was not the end of my adventures. One of themost important lessons I have learned is to keep yourselfopen to new opportunities.

While we can attempt to plan our career progression, it isimportant to be open to a new challenge. There are fewexperiences that build confidence more than taking on achallenge you were not sure you could tackle—and then suc-ceeding. It not only boosts your confidence but also demon-strates to others what you are capable of doing. That, inturn, opens up the door for new, more exciting assignments.If you are beginning to feel comfortable in your current position, it’s time to move on.

Maybe it’s my Midwestern roots, but I also believe thatyou cannot overestimate the value of hard work. That is,digging into a project or problem deep enough to understand

and learn from it. There is simply no shortcut worth takingwhen it comes to establishing your knowledge, depth and credibility.

Developing leadership skills through managing teams is essential to be successful. To borrow a phrase: “It takes a village”to achieve many of our ambitious and complex goals. Therefore,knowing how to lead a team and be a good team member is critical. The only sure way of knowing, is doing. This is whereexperience is the best and only real teacher. That being said,observe those who are good at it.

In the end, it is not just about you, but also about the peoplewho surround you. I believe that building a strong team andorganization is the only real legacy. This includes helping othersalong the way through mentoring or coaching. None of us gotwhere we are based on sheer will. We had a lot of advice andencouragement along the way. Remember to pass that along.

Marilyn O’Connell

M

COMPANY: Verizon Communications


WEBSITE: www.verizon.com

BUSINESS: Telecommunications

RANKING: 18 on Fortune 500


EMPLOYEES: 250,000


EDUCATION: BS in journalism, University of Kansas;MBA, University of Pepperdine

FIRST JOB: Marketing assistant for an insurance tradeassociation (Sounds mundane, but it got me interested inmarketing as a profession.)

READING: The Places in Between, by Rory Stewart;Night, by Elie Wiesel

PHILOSOPHY/LEGACY: My legacy is the team I haveassembled to deploy Verizon’s FiOS TV Service.

FAMILY: Married for nearly 23 years

INTERESTS: Cooking, wine collecting and travel

FAVORITE CHARITY: American Cancer Society, Big Sisters



“If you are beginning to feel comfortable in your current posi tion,i t ’s time to move on.”

PDJPDJ

www.rohmhaas.com

Simply Stated,Diversity means Differences.

100 Independence Mall West, Philadelphia, PA 19106

©RO

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imagine the possibilities™

ROHM AND HAAS

We believe that understanding, valuing and managing diversity will result in a healthier, more enriched

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Leading the way since 1909, Rohm and Haas is a global pioneer in the

creation and development of innovative technologies and solutions for

the specialty materials industry.The company’s technologies are found

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Our innovative technologies and solutions help to improve life

everyday, around the world. Based in Philadelphia, PA, the company

generated annual sales of approximately $8 billion in 2005.

Visit www.rohmhaas.com for more information.

imagine the possibilities™


hen I’m asked to share the secrets of my success, almosteveryone anticipates a profound response. The truth of thematter, however, is quite simple: I love what I do. After all,it’s no secret that if you love what you do, the rest comesnaturally.

Make sure that the career path you choose fits your per-sonality and fulfills your life goals and objectives. It’s no dif-ferent than when we teach our young children not to put asquare block into a round hole.

That being said, I do recognize that there are people whoenjoy what they do but may never reach the level of successthat they aspire to achieve. At the same time, the definitionof success is very personal; one individual’s definition of success may be very different than another’s.

For me, success is an ongoing journey, not a final destina-tion. While it does come naturally, success is not withoutsacrifice, hard work and even a little luck. A key lesson Ilearned along the way is never to sacrifice my personalintegrity or character. It’s important to be true to yourselfalways; I’ve found this to be a valuable life lesson in my professional and personal life.

Rising through the ranks and achieving professional success require that you have a solid foundation on which to build. My foundation is based on the following:

BUILD GREAT TEAMS. First and foremost, surround yourself withgreat people who challenge you and make you better each andevery day. Trust them to do their jobs, and help them grow.

LISTEN. It’s simple advice you may have gotten from your par-ents. As my mother often told me, “There’s a reason why wehave two ears and only one mouth.”

LEAD. Provide the leadership and direction that your team needsto succeed. Hold yourself to high standards and never ask yourteams to do something you wouldn’t do yourself.

TAKE RISKS. Taking risks and learning from your mistakes areimportant elements of growth. At the same time, be open to newideas and embrace change.

An Wang, the founder of Wang Labs, once was quoted as saying, “Success is more a function of consistent common sensethan it is of genius.” Add the key ingredients of desire, focus,dedication and hard work and you have a “recipe” for success!

Kathy Paladino

W

COMPANY: Symbol Technologies Inc.HEADQUARTERS: Holtsville, NYWEBSITE: www.symbol.comBUSINESS: Worldwide leader in enterprise mobilityRANKING: A global company with headquarters in theUnited States and operations in more than 50 countries,Symbol is a leading provider of mobility solutions thathelp companies be more effective by giving workersinstant access to information and applications, inside oroutside of the workplace. 2005 REVENUE: $1.77 billionEMPLOYEES: 5,200 worldwide

TITLE: Senior Vice President, Worldwide Sales

EDUCATION: BS in foreign service, GeorgetownUniversity

FIRST JOB: Worked at a farm stand selling fruits andvegetables. First professional job was as a programmerat Aetna Life and Casualty.

READING: Blink: The Power of Thinking Without Thinking,by Malcolm Gladwell; The World Is Flat, by Thomas L.Friedman

PHILOSOPHY/LEGACY: Make a difference.

FAMILY: Husband, Mike, and a son, 10

INTERESTS: Reading, traveling and weight training

FAVORITE CHARITY: The Intrepid Fallen Heroes Fund,which is dedicated to helping military personnel who havebeen catastrophically disabled in operations in Iraq andAfghanistan.

SYMBOL TECHNOLOGIES INC.


“Taking risks and learning fromyour mistakes are important elements of growth.”

PDJPDJ


chieving success in the workplace is a journey that doesnot come without a few pitfalls. Developing as a leaderoften means undertaking risk. Although you may some-times stumble, you are always growing and learning from theexperience. It is through sharing and communicating bothyour successes and failures that you empower and enlightenothers along the way. To that end, mentoring is very impor-tant in helping others to work toward their own growth andself-development. Through coaching, counseling, probingand listening, you create an environment in which individu-als can learn and grow from their accomplishments as well astheir mistakes.

My leadership philosophy is very simple. It involvesusing all of my abilities, both God-given and learned, in aneffort to make a difference in everything that I do and in thepeople that I touch. I love my work with minority- andwomen-owned businesses, as well as with our consumers inthe low-to-moderate income market segment. I am able tosee the impact of my work and am privileged to help peopleachieve their goals. I am motivated when colleagues, teammembers, family and friends tell me that I have inspiredthem to achieve more for themselves. Motivation for me is

waking up every day knowing that I have the opportunity to dothis all over again!

The best career advice I have ever received is to recognize yourstrengths and believe in yourself. Grow to become an expert inyour field, and share your knowledge with others. Because ofmentoring, I have been inspired and hopefully have inspired oth-ers to learn, develop and share their skills. It is truly one of themost rewarding experiences to hear people say that you havemade a difference in their life.

Poppie Parish

A

COMPANY: KeyBank

HEADQUARTERS: Cleveland, OH

WEBSITE: www.key.com

BUSINESS: Financial services

RANKING: 12


EMPLOYEES: 21,000

TITLE: Vice President and Officer of Supplier Diversity,Community Development

EDUCATION: BA in marketing, Myers College,Cleveland, OH; MA in psychology with an emphasis indiversity management, Cleveland State University

FIRST JOB: Baby-sitting for neighbors and cashier at Bonwit Tellers

READING: The 21 Irrefutable Laws of Leadership, byJohn C. Maxwell

PHILOSOPHY/LEGACY: “We cannot hold a torch to lightanother’s path without brightening our own.” –BenSweetland

FAMILY: Partner and husband of 32 years, Alford, threeadult sons, and three adorable grandsons

INTERESTS: After my grandsons, traveling and reading

FAVORITE CHARITY: The American Red Cross

KEYBANK

“It is through sharing and communicating both your successesand failures that you empower andenlighten others along the way.”


PDJPDJ


great Texas lady once said, “I believe there is a specialplace in hell for women who do not help other women.” Iwould modify this to include people of diverse backgrounds.Put simply, I would not be where I am today were it not forthe grace of God and the imparted wisdom and guidance oftrusted mentors. No person is an island, and success is vir-tually impossible without the support of those who havebeen on deserted islands and found their way back to themainland. As a woman of color, I believe I have a greaterresponsibility not only to find personal mentors, but also tomentor diverse professionals who are coming down the pike.

Like life, careers have different stages, and each stagerequires different skills. My career has come full circle.Having started out as an in-house lawyer, then spendingalmost 12 years in private practice and now returning to in-house practice, I have had to make major adjustments to myapproach. Don’t get me wrong; the things that have stoodme in good stead over the course of my career—integrity,commitment to excellence, dedication, humanity, humility,humor and perseverance—continue to sustain me. Butunderstanding the operating environment and successfullynavigating it have been absolutely essential to my survival.This knowledge could have come only from the assistance ofgood mentors.

Mentoring can have many different facets within and out-side of your organization. During my career, I have experi-enced five dimensions of mentoring:

• The technical advisor is the person who helps you with thetechnical aspects of your job, such as research and writing andpresentation skills.

• The champion mentor makes it his or her business to sing your praises to others and help you navigate the maze of yourorganization’s internal politics.

• The navigator or strategic advisor, who often is someone outside your organization, will advise you over the course ofyour career.

• The personal mentor is a friend who knows you perhaps evenbetter than you know yourself. This person can provide a perspective that no one else can.

• The en masse or peer-to-peer mentors are those that youencounter at conferences for diverse professionals.

The people who embody these roles are key stakeholders inyour career and will help you build confidence and strategicvision—essential elements for success.

Sandra Phillips

A

COMPANY: Pfizer Inc.


WEBSITE: www.Pfizer.com

BUSINESS: Pharmaceuticals

RANKING: No. 1



TITLE: Vice President, Assistant General Counsel andChief Litigation Counsel

EDUCATION: JD, University of Texas

FIRST JOB: Scooping ice cream at Baskin Robbins atthe age of 13

READING: The First Ninety Days, by Michael Watkins;Beach Road by James Patterson and Peter DeJonge

PHILOSOPHY/LEGACY: If I can make my mother proud,I will have reached the highest pinnacle of success.

FAMILY: Wonderful parents, great siblings and amazingnephews and nieces

INTERESTS: Golf, tennis, biking, traveling, watching college basketball and collecting African art


PFIZER INC.


“I would not be where I am todaywere i t not for the grace of Godand the imparted wisdom andguidance of trusted mentors .”

PDJPDJ

“100 Best Companies to Work For”– Fortune®

“One of the Most Admired Pharmaceutical Companies in America”

– Fortune®

“Top 100 Companies for Working Mothers”– Working Mother

“100 Best Places for Latinos to Work”– Hispanic Magazine

“One of the Top-Rated Companies in Corporate Equality”– Human Rights Campaign

“Top Corporation for Women-Owned Businesses”– Women’s Business Enterprise National Council

You may never set foot in a lab or work

hand-in-hand with scientists, but your talent

can change the world. At Pfizer, everything

you do impacts everything we do. Your ideas

will help power the next generation of

medicines that make life a little easier to live

for people everywhere. And at the end of each

and every day, you’ll know that you’ve made a

difference. This is your career at Pfizer –

a career unlike any other.

You were just following your passion. And millions of

people discovered life without the cloud of depression. A

promising treatment for colon cancer entered clinical trials.

Smokers found new strength to finally quit. Researchers made

an important breakthrough to treat macular degeneration.

Senior citizens in need received their prescriptions free of

charge. You were just following your passion at Pfizer.

Expect morefrom your career.

Visit www.pfizer.com/careers

Pfizer is an Equal Opportunity Employer.


ear has become one of my best friends. Every time I

encounter a new problem or a new opportunity, my friend

fear usually shows up and tags along with me. But the

great thing about my friend fear is that she leaves her alter

ego, courage, behind. And it is courage that gets me

through all opportunities in life, good or bad.

It is not easy for a woman to strive or survive in the

corporate world. I believe that most women tend to be

perfectionists. By wanting to be perfect in all things, we

sometimes can set ourselves up for failure. There is only

one being who is perfect.

It takes courage to be imperfect. It takes courage to

work in an environment where, on any given day, the only

reflection of who you are is the person you see in the mir-

ror. It takes courage to drop your child off at 6:30 in the

morning, pick him up 12 hours later and hope that there

is enough time left in the day to ensure that he is happy,

whole and strong. It takes courage to sit in meetings with

your peers and develop strategies and plans that affect not

only your career, but also the opportunities and futures of

your co-workers. Courage is the key.

The advice that I offer to women or men aspiring to take

leadership roles is to remember that when fear turns into

courage, you have just given yourself permission to try, to take

chances, to make mistakes. You have just given yourself the

confidence to survive and persevere even if everything does

not go perfectly. The courage that comes from fear is one

of the reasons that great leadership exists. Courage gives you

permission to be imperfect.

Vickie Piner

F

COMPANY: Lear Corporation

HEADQUARTERS: Southfield, MI

WEBSITE: www.lear.com

BUSINESS: Automotive interior systems and components



EMPLOYEES: 115,000

TITLE: Vice President, Supplier Diversity andDevelopment

EDUCATION: BS in industrial engineering; MSA in manufacturing management

FIRST JOB: Gift wrapper at Sibley’s Department Store,Rochester, NY

READING: Pathways to Success, by Dale Carnegie;When Black and White Make Green, by Melvin J. Gravely II

PHILOSOPHY/LEGACY: Don’t sweat the things youcan’t change; change the things that you can; and remember that this is the only life you get. Live it!

FAMILY: Husband, Frank; one stepson, one son

INTERESTS: Spending time playing with my 2-year-oldand watching all of the miracles he discovers every day.


LEAR CORPORATION


“Courage is the key.”

PDJPDJ


chievement stems from having genuine personal interest and

passion for what we do. It is this personal passion that helps us

ride through the lows and the not-so-good days. We are blessed

to be working women in a country with plenty of opportuni-

ties for us to explore. We need to take advantage of that.

We should strive to remain approachable and human

regardless of level. This is the common denominator among

the colleagues and bosses that I have admired along the way.

These mentors recognized that how we achieve success is

just as important as the success itself.

Our career advice list evolves as we accumulate more

experience. However, I would offer the following five

suggestions to others:

• Expand your personal comfort zone. Speak up, volunteerfor projects and responsibilities, even when you think youmight not be ready. Chances are, you are indeed ready andyou just need to stretch.

• Commit yourself to constant self-improvement and learning.How? Seek feedback frequently and from sources through-out the organization. Our personalities and styles are multifaceted and we morph depending on the situation.

It’s good to check whether we are being effective; it is impor-tant to stay current in our chosen fields.

• Hold yourself accountable for the training and development ofothers, because as we grow, more results are achieved workingwith others. The more we teach, the more our productivityincreases and the better our results will be. More importantly,your team will be motivated to do their best when they knowthey are growing their own careers.

• Preserve relationships and networks as you make career choices.It is, indeed, a “small world.” As your network increases, possibilities for meaningful business connections emerge.

• Always choose happiness. This is not in an idealistic or utopianview of the business world. Overall, choose roles that will cultivate your long-term health. Titles, salaries and benefits willcome and go, but only you can protect your commitment toyourself. As women, we tend to put the needs of others first, so it’s important to remember to take care of ourselves.

Wendy Pinero

A

COMPANY: Starbucks CoffeeHEADQUARTERS: Seattle, WashingtonWEBSITE: www.starbucks.comBUSINESS: Food servicesRANKING: 338 on Fortune 500. One of the “Ten MostAdmired Companies in America” by FORTUNE, 2003-2005.2005 REVENUE: $6.4 billionEMPLOYEES: 109,000DATA: Operates in 37 countries; 11,000 retail locationsin North America, Latin America, Europe, the MiddleEast and the Pacific Rim

TITLE: Vice President, packaged coffee & tea, ConsumerProducts

EDUCATION: The University of Texas at Austin, MBA; The University of Puerto Rico, BBA

FIRST JOB: Camp counselor while in college

READING: Traveling Light by MaxLucado; ParentsMagazine (with 3 kids under 7…handy)

FAMILY: Married since 1993, 3 kids, one dog (GingerMarie)

INTERESTS: Exercise, reading, travel, music and theatrical arts

FAVORITE CHARITY: Goodwill (far reaching multipleneeds), Catholic Relief agencies

STARBUCKS COFFEE

“The more we teach, the moreour productiv i ty increases and thebetter our results wil l be.”


PDJPDJ


n many ways, convincing my father to let me go to collegewas the toughest deal I ever negotiated. I grew up as an onlychild and the eldest female grandchild in a very traditionalSpanish family. Higher education in my family’s eyes was awaste of time and money for a woman. Of course, I hadother ideas. I learned early on that you need to fight forwhat you believe in, and that you can never let yourself belimited by anything but your own determination.

I like to think I’ve stayed true to that belief and picked upa few other pieces of wisdom over the course of my career.As a Hispanic woman, the best and most personal advice Ican give is never to think of yourself as a minority. I neverdid! I am a multicultural and multilingual woman; these are the traits that help make me a valuable asset to MTV Networks.

The only things you truly have control over are your nameand your reputation, and it is these things that will ultimatelydefine you. Therefore, you must be mindful of your actions.Always act with integrity and take pride in your work, nomatter how small the task. Treat people with respect. Neverask them to do things you would not ask of yourself. Speakout when you see an injustice. If you neglect to do so, you’vefailed yourself.

Never stop learning! We live in an ever-changing world, andthe ability to adapt and apply new knowledge is what drives success. Sometimes this means taking risks, but nothing worthhaving comes without risk. In my career, I have continuouslytaken risks, and, as a result, I’ve continued to learn, grow andachieve my goals.

Never pursue professional success at the expense of personalfulfillment. Keep balance in your life. Don’t lose touch withreality and what makes you, you, independent of titles andresponsibilities. Rely on your family and friends to keep yougrounded. Life will present you with tough choices now andthen. Make those choices from a position of strength, not weakness.

Above all, stay true to what we all learned early on: Have fun!

Melisa Quinoy

I

COMPANY: MTV Networks


WEBSITE: www.viacom.com

BUSINESS: MTV Networks, a unit of Viacom, is one of the world’s leading creators of programming and content across all media platforms.

DATA: MTV Networks’ linear and digital properties combined reach 479 million homes in 171 countries and territories around the world.

TITLE: Executive Vice President, Viacom Brand Solutions

EDUCATION: BA, Cornell; MBA, Columbia

FIRST JOB: Economist at the Organization of AmericanStates

READING: The Kite Runner, by Khaled Hosseini;Tinisima, by Elena Poniatowska (I always have two booksgoing at the same time—usually one in Spanish and onein English.)

PHILOSOPHY/LEGACY: Be true to yourself. Serve asyour first and last mentor. Work hard, keep learning, andface challenges head on. And don’t forget to pay it for-ward. Identify, nurture, and learn from young talent.

FAMILY: Husband, glassblowing artist Robert Alan Stern

INTERESTS: All types of dancing, gourmet cooking,sudoku and crossword puzzles

MTV NETWORKS


“Always act with integri ty and

take pride in your work, no matter

how small the task.”

PDJPDJ


s a female executive at a high-profile, global corporation, I believe that women have the responsibility to help eachother advance. Although women represent a majority of thework force, and the number of women holding executivepositions is growing, we still face many challenges.

As I advanced in my career, there were a few key principlesthat helped me stay focused and provided balance to my life. They still hold true and will set you on the right trackfor success.

PRIORITIZE

Put first things first, whatever that may be for you—family, career or community. The corporate world will consume 24 hours of your day if you allow it. Delegation is key, both at home and at work.

DIFFERENTIATE YOURSELF

This is essential. Build your brand. Companies are looking for the best and the brightest. Although women aremore educated, experienced and accomplished than everbefore, we still need to go the extra mile for recognition. We need to be experts in our field, know the latest trendsand key competitors, or take on that extra project thatincreases our visibility.

GET TO KNOW THE RIGHT PEOPLE

Surround yourself with the people in your company whoshare your values, have passion and will constantly challengeyou. This will keep you at the top of your game.

NETWORK

Join an industry organization or a local nonprofit organizationthat will put you in touch with leaders in your field or community.Run for a board position or join a women’s organization.Networking is especially helpful in building a strong support system and getting invaluable advice about both career and family.

GIVE BACK

I’ve been fortunate in my life, and I believe it’s my responsibil-ity to give my time, talents and resources to those who are not asfortunate. Through my community outreach, I have served onseveral nonprofit boards and, more recently, on the advisoryboard at Penn State’s Smeal School of Business, my alma mater.

MANAGE AND ADAPT TO CHANGE

The opportunities are what we make them. You must be ableto manage and adapt to change. Remember that your career is ajourney that won’t always play out exactly as planned. Whateveryour career choice, make sure it’s something that you really enjoyand are passionate about. It’s your career and your life, and you’llmake of it what you want it to be.

Karen Quintos

A

COMPANY: Dell Inc.

HEADQUARTERS: Round Rock, TX

WEBSITE: www.dell.com

BUSINESS: Innovative technology and services

RANKING: No. 1

FY 2006 REVENUE: $56 billion

EMPLOYEES: 69,700

TITLE: Vice President of America’s Customer Centers

EDUCATION: BS in business logistics, PennsylvaniaState University; master’s in marketing/international business, New York University

FIRST JOB: Multiple roles in marketing, planning, operations and supply chain at Merck & Co.

READING: I try to read a fun book and an intellectuallystimulating book at the same time. Right now, I’m reading The World is Flat, by Thomas L. Friedman, and My Sister’s Keeper, by Jodi Picoult

PHILOSOPHY/LEGACY: A hundred years from now,your bank account or size of your house or car won’t matter. What will matter is how your family and friendsremember you and what you’ve given back to society.

FAMILY: Married, three children

INTERESTS: Jogging, travel and cooking. I love throwing great parties!

FAVORITE CHARITY: Court Appointed SpecialAdvocates (CASA)/Guardian Ad Litem, Meals on Wheels.

DELL INC.

“The opportunities are what we make them.”


PDJPDJ


’ve taken on a variety of roles—marketing, communityaffairs and human resources —and each has enhanced mybusiness perspective. The following values have served as mybest guides: a commitment to learning and personal andprofessional growth, a willingness to take risks and an under-standing that the definition of work-life balance would differat various points in my career. There is no one-size-fits-allformula for a successful career, but I do know that the following advice can help you unlock your potential.

UNDERSTAND THAT LEARNING COMES FROM ALL ANGLES.

You can seek structured courses to increase your knowledgebase, but remember to keep your eyes and ears open always.You can learn as much from jobs that haven’t worked out asyou can from the jobs that have. Every day provides newlearning opportunities.

STEP OUT OF YOUR COMFORT ZONE. It’s easy to fall back onwhat you do well. But to move forward in your career, youneed to have a healthy appetite for new opportunities andchallenges. If you don’t test yourself, you’ll never know yourtrue potential—and your managers won’t feel comfortableassigning new challenges.

OBSERVE THE BEHAVIOR OF SUCCESSFUL PEOPLE. Findingyour own identity in the workplace is important, but some-times it helps to learn how successful people found theirs.Different organizations can present different obstacles.Successful people can assist you in crafting a solid roadmapto navigate toward success.

BE ADAPTABLE AND FLEXIBLE. Plans and priorities at work canchange on a moment’s notice. Those who are nimble enough tonavigate new hurdles are often the people who endure and thrivein the long run.

TRY TO DEVOTE TIME EACH DAY TO PHYSICAL FITNESS. It’ll helpyou manage the demands and allow for clearer concentration,better stamina and improved self-confidence.DON’T EXPECT A

PERFECT WORK-LIFE BALANCE, BUT KEEP AIMING FOR IT.

Professional responsibilities will change throughout your career—and so will your life outside. Striking the right balance will beever-changing but always worth pursuing. You may not find per-fection, but excellence is a great consolation prize.

GIVE BACK. Getting involved with charities and volunteer oppor-tunities at your company helps your community and your organi-zation. And in the process, you’ll do wonders for your own spirit.

No matter what your chosen profession, if you feel engaged inyour work, open to learning and professionally fulfilled, you'llincrease your potential for success.

Alison Quirk

I

COMPANY: State Street Corporation

HEADQUARTERS: Boston, MA

WEBSITE: www.statestreet.com

BUSINESS: Investment servicing, investment management, research and trading

RANKING: Ranked in the top tier of global custodiansin major industry surveys



TITLE: Executive Vice President and Chief Talent Officer,Global Human Resources

EDUCATION: BA in communications, University of NewHampshire

FIRST JOB: Very first job: scooping ice cream; first professional job: compensation and benefits analyst

READING: The Rule of Four, by Ian Caldwell and DustinThomason

PHILOSOPHY/LEGACY: The best part of life is not justsurviving but thriving, with passion and compassion,humor and style, and generosity and kindness.

Professionally, to be known as an HR person whoadvanced the overall goals of the business; someone whohad very high expectations and was able to contribute to the success of the company. Ultimately, to haveemployees feel that State Street is a place where theycan be engaged and professionally fulfilled.

FAMILY: Husband, one daughter, 15, and one son, 12

INTERESTS: Exercise, gold, reading, skiing, gardeningand chasing my kids

FAVORITE CHARITY: Ellis Memorial House, SouthBoston, MA



“Understand that learning comesfrom all angles .”

PDJPDJ

www.deloitte.com/us

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association),neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independentlegal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.

Deloitte & Touche USA LLP is the US member firm of Deloitte Touche Tohmatsu. In the US, services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.

Member of Deloitte Touche TohmatsuCopyright © 2005 Deloitte Development LLC. All rights reserved.

We’re providing women with a workplace that works as wellfor them as it does for us.

Since the launch of our groundbreaking Women’s Initiative

in 1993, Deloitte & Touche USA LLP and its subsidiaries

have been committed to fostering an environment where the

best women choose to be. A place where women can advance,

succeed and successfully integrate their personal and

professional commitments.

And we have the results to show it. We have the highest

percentage of women partners, principals and directors among

the Big Four professional services providers. And we continue

to be recognized as world class for our success in developing

women professionals and leaders.

We’re also proud to be have been named to Working Mother

magazine’s list of 100 Best Companies for Working Mothers

for eleven consecutive years. Proof that we are not only

making our Women’s Initiative a success, but also the

women who work here.


oday’s corporate environment calls for strong, integrity-driven leadership from all executives, regardless of their ethnicity or gender. I believe that focusing on the followingfour factors helps to build a better business climate, therebyincreasing the odds of success for all.

ATTITUDE

Ability determines what you can do; motivation determines what you will do; but attitude determines howwell you will do it. In the classroom, ability and motivationgenerally are enough; but in business, the social impact youhave on others is a key differentiator. A positive, can-doattitude not only helps overcome obstacles, but it also motivates others to help.

PERSEVERANCE

To persevere means to persist in or remain constant to apurpose, idea or task in the face of obstacles or discourage-ment. We all face obstacles; we all get discouraged; we allmake mistakes. The key is to learn from everything andmove forward. Every one of my mistakes has provided a valuable lesson—as long as I did not dwell on my error. The same is true for troubling work situations. Rather thanletting them consume me, I think them through, decide what

to do, and do it—even if it means ignoring it. The importantthing is to deal with it and move on. Finally, the harder the task,the greater the accomplishment. Don’t use difficulty as an excuse to drop something. Dive in and do—then savor yourachievement.

FIELD OF VISION

As they say, “You don’t know what you don’t know.” Whatcounts in college is learning how to learn; in life it’s applying thatlearning skill to the vast array of opportunities that lie before us.A different project, a new job, a change in geography—all ofthese offer a chance to expand our field of vision. Training doesn’t stop at college. Electrical engineers with four years ofschooling may be obsolete in five, unless they keep on learning.

BELIEF IN OTHERS

There comes a time when all the attitude, perseverance andvision you have are not enough to solve the problems that land inyour lap. But if you have practiced these three things, you willfind others who have been drawn to your light. It is those peoplewho will carry you over the line. It has happened to me moretimes than I deserve.

Brenda Reichelderfer

T

COMPANY: ITT CorporationHEADQUARTERS: White Plains, NYWEBSITE: www.ITT.comBUSINESS: ITT is the world’s premier supplier ofpumps, systems and services to move, control and treatwater and other fluids. The company is a major supplierof sophisticated military defense systems and providesadvanced technical and operational services to a broadrange of government agencies. ITT also produces con-nectors, switches, keypads and cabling used in telecom-munications, computing, aerospace and industrial appli-cations, as well as network services. Further, ITT makesindustrial components for a number of other markets,including transportation, construction and aerospace.RANKING: No. 291 on the Fortune 500 list2005 REVENUE: $7.4 billionEMPLOYEES: 41,000 worldwide

TITLE: Senior Vice President and Chief TechnologyOfficer

EDUCATION: BS in electrical engineering, Ohio NorthernUniversity

FIRST JOB: Truck-stop waitress while in high school


PHILOSOPHY/LEGACY: Success is: “To laugh often andmuch; to win the respect of intelligent people and theaffection of children; to earn the appreciation of honestcritics and endure the betrayal of false friends; to appreci-ate beauty; to find the best in others; to leave the world abit better. . .” –Ralph Waldo Emerson

FAMILY: Love them! Both the two- and four-leggedmembers

INTERESTS: Home building, boating, biking and gardening

FAVORITE CHARITY: Habitat for Humanity andCovenant House

ITT CORPORATION


“A posi tive , can-do atti tude notonly helps overcome obstacles , but i talso motivates others to help.”

PDJPDJ

H E A T , P R E S S U R E A N D C O A L C A N W O R K T O G E T H E R

T O C R E A T E S O M E T H I N G O F U N M A T C H E D S T R E N G T H .

A D I V E R S E W O R K F O R C E C A N D O T H E S A M E .

At SRP, diversity is a value we strongly embrace. Founded over 100 years ago,

we have suppor ted an environment where people with different backgrounds, experiences and skills

come to define their futures. Today, we’re a leading public utility and we have our

employees, like Barb Hoffnagle, to thank for it. A 22-year SRP veteran,

Ms. Hoffnagle has made countless contributions to SRP and her community.

Her leadership skills recently earned her the honor of being named one of the

Women Worth Watching.™ Congratulations. Your accomplishments make all of us stronger.


have learned many lessons in life. The four that follow

have helped me to realize my career goals:

• Develop and cultivate relationships.

• Never stop learning.

• Be open to change.

• Maintain a proper balance in your life.

The relationships I have cultivated both professionally

and personally are what I value most in life. I believe a large

part of being successful is the ability to know and relate well

to those around you. Make the time to focus on developing,

cultivating and building your relationships. Regardless of

your audience—customers, mentors, employees or other con-

stituents—developing strong relationships is an integral part

of effective leadership. The quest for knowledge and the ability to leave your

comfort zone are crucial to success. New opportunities help

you develop and hone the leadership skills that will open the

doors to future advancement. Be comfortable with new

challenges, understand risk and embrace change. Opportunities

that involve unfamiliar territory or adversity are always difficult

at first, but ultimately these experiences will build your

confidence and teach you to trust your instincts.

There’s life outside of the office. Remember to balance

your professional and personal life. Without an equal balance,

you become less interesting and valuable as a leader and an

employee and, ultimately, less satisfied personally.

I believe that these lessons have helped me to achieve

success in my life and can benefit other women at any stage of

their career.

Christine “Chris” Reilly

I

COMPANY: CIT Group Inc.


WEBSITE: www.cit.com

BUSINESS: Founded in 1908. A leading global com-mercial and consumer finance company with $65 billionin managed assets. Provides clients with financing andleasing products and advisory services. Holds leadingpositions in vendor financing, factoring, equipment andtransportation financing, Small Business Administration(SBA) loans and asset-based lending.

RANKING: Fortune 500 company. Member of the S&P500 Index. No. 1 SBA lender for six consecutive years.No. 1 SBA lender to women-, veteran- and minority-owned businesses.

CUSTOMERS: In approximately 30 industries and nearly 40 countries


TITLE: President, CIT Small Business Lending

EDUCATION: BA, cum laude, College of Mount St.Vincent, New York, NY; MBA, recipient of C. W. NicholsFellowship Award, New York University’s Leonard andStern School of Business; CPA

FIRST JOB: Lifeguard

READING: John Adams, by David McCullough; Angelsand Demons, by Dan Brown; and Freakonomics: A RogueEconomist Explores the Hidden Side of Everything, by Steven Levitt and Stephen Dubner

PHILOSOPHY/LEGACY: To always see the bright side of things, treat people right and smile

FAMILY: Three teenagers

INTERESTS: Skiing, golfing, exercising and the beach;reading, playing the piano, listening to music and spendingtime with family and friends.

FAVORITE CHARITY: The American Red Cross and theMultiple Sclerosis Society

CIT GROUP INC.


“Be comfortable with new challenges , understand risk andembrace change.”

PDJPDJ

Always worth highlighting

In fact, we consider workforce diversity to be a great natural resource. And we’re in a position to know.Equitable Resources, Inc. (NYSE: EQT) is an integrated energy company with emphasis on Appalachian areanatural gas supply, transmission and distribution. Through our business unit segments – Equitable Supply andEquitable Utilities – we recognize the advantage of a diverse workforce embodying widely varied perspectives,life experiences and talents.

To learn more about Equitable Resources, visit our website at www.eqt.com. Where talent thrives throughequality of opportunity, M/F/D/V.

Diversity

RE-ENERGIZEYOUR CAREER


n sharing advice about mentoring, you will read a great dealabout the common threads that make up the fabric of ourcareers. A few cornerstones I’ve learned along the way are to get a good education, find an opportunity to do aninternship early in your career, have a good work ethic,always do your best, treat others with respect and know yourcompany’s business.

I grew up believing that one person can make a differenceand that, in some way, I could change the world. I stillbelieve that is true. Making a difference begins with how werelate to each other. At the least, we must all treat each otherfairly and with respect. Embrace diversity, share ideas andwork collaboratively.

I can’t stress enough the importance of education as thefoundation for all career success. What you learn today willaffect the opportunities that you have tomorrow. Continueto grow and learn every step of the way. There is so much tobe learned from the experiences of other people. There isalso much to be gained through hard work.

It also is very important to help other people. Whenever I’masked to meet with young people, to give advice, or to brainstormwith someone about finding a job, I make the effort to find thetime. I advise people to choose careers that they enjoy and wherethey can make a difference. Community involvement and com-mitment are important parts of life. It is essential for everyone togive something back to the neighborhoods and institutions wherethey work and live.

If there is one final lesson I can pass along, it is this: Titlesand money do not define your value. The greatest things thatyou can earn are the respect and trust of other people. Bringyour personal best to all environments, whether it’s at work orwith family and friends.

Frances Resheske

I

COMPANY: Consolidated Edison Company of NewYork Inc.HEADQUARTERS: New York, NYWEBSITE: www.coned.comBUSINESS: Consolidated Edison provides a wide rangeof energy-related products and services to its customersthrough two regulated utility subsidiaries and three competitive energy businesses.RANKING: One of the nation’s largest investor-ownedenergy companies2005 REVENUE: $12 billion in annual revenues, $25 billion in assetsEMPLOYEES: Approximately 14,500 CUSTOMERS: More than 4.6 million customers inNew York City and Westchester, Orange and Rocklandcounties, as well as sections of northern New Jerseyand northeastern Pennsylvania

TITLE: Senior Vice President, Public Affairs

EDUCATION: BA in government and politics, summacum laude, St. John’s University, New York

FIRST JOB: I began babysitting when I was 11 andmoved on to be a supermarket cashier at 16.

READING: Jane Eyre, by Charlotte Bronte

PHILOSOPHY/LEGACY: The strength of your convictions,the depth of your compassion and the nature of youractions determine your true place in the world.

INTERESTS: Being with my family and special people in my life, Pilates, gardening

FAMILY: My sister and her family

FAVORITE CHARITY: Queens Theater in the Park,National Dance Institute and several Catholic charities

CONSOLIDATED EDISON COMPANY OF NEW YORK


“The greatest things that you canearn are the respect and trust of other people.”

PDJPDJ

No barriers.

Just opportunities.

Named one of Training magazine’s “Top 100” programs, March 2006. Vanguard, Connect with Vanguard, and the ship logo are trademarks of The Vanguard Group, Inc. All other marks are the

exclusive property of their respective owners. © 2006 The Vanguard Group, Inc. All rights reserved.

Vanguard is an Equal Opportunity Employer.

Connect with Vanguard™

www.vanguardcareers.com

Bring your leadership, strategic thinking,

and commitment to excellence to one

of the world’s largest investment

management companies. You’ll enjoy

a comprehensive total rewards program,

long-term career growth, and best-in-

class training from

Vanguard University,

ranked as one of

Training magazine’s

“Top 100” programs.

Current opportunities include:

• Marketing Management

• Relationship Management

• Financial and Strategic Analysis

• Contact Center Management

• Investment Management

YEARS EMPLOYED AT VANGUARD

PR

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NA

L G

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WT

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LS


knew very early in life that, like my dad, I loved math andscience. He spent his career in the defense industry, so whenI was looking for that all-important first job as an electricalengineer, it seemed like a natural place to start.

Some 27 years later, I have undertaken numerous assign-ments, some more challenging than others. Along the way,I’ve worked with all kinds of different people. Little did Iknow how much each of those opportunities would prepareme for my current role as chief information officer of aFortune 100 company.

I learned that women leaders need to embody resilience,tenacity and compassion. By resilience, I mean we must notallow professional setbacks or “bruises” to undermine ourconfidence. Female executives also need to be tenaciousabout mastering the tough assignments. Those are the veryprojects that teach you the most. In terms of compassion, weneed to nurture the people we meet along the journey.Appreciation and respect for others help build rich networksyou can count on, and that can count on you.

Another piece of advice that I’d like to share is that it’s OKto be tired and to be frustrated from time to time. Perfectionin one’s career, as in life, is illusive. Rarely will your careerpath be without the occasional valley. Don’t let the hardwork that it takes to climb the next hill slow your progress.

If you’ve been handed a project outside of your comfortzone, consider it a gift. Use it to grow your skills. It won’t beeasy, but your managers must have thought you were capable; soprove them right and reap the benefits.

I’ve never shied away from the tough projects, the ones thatnobody else wanted. I would encourage you to embrace thoseopportunities, too. It’s often while working through the problems that you grow the most professionally.

Challenge yourself, respect others in and out of the workplace,and you’ll open doors for opportunities you never imagined.

Rebecca R. Rhoads

I

COMPANY: Raytheon

HEADQUARTERS: Waltham, MA

WEBSITE: www.raytheon.com

BUSINESS: Aerospace and defense

RANKING: No. 5 aerospace and defense contractor;Fortune 100 company


EMPLOYEES: 80,000

TITLE: Vice President and Chief Information Officer

EDUCATION: Bachelor’s and master’s degrees in electrical engineering, California Polytechnic University;master’s degree in the executive management program,University of California at Los Angeles’ AndersonGraduate School of Business Management

FIRST JOB: Taco Bell

READING: My “in” box always comes first, then business and IT periodicals, and finally I have a soft spotfor fiction—action and mysteries.

PHILOSOPHY/LEGACY: Extract all the learning andexperience you can from everything to do. And then,when that great opportunity comes, you’ll be ready andyou will be successful.

FAMILY: Husband, a son, 23, and a daughter, 20

INTERESTS: Water sports, music, travel, gardening

FAVORITE CHARITY: ALS

RAYTHEON


“If you’ve been handed a projectouts ide of your comfort zone, consider i t a gift .”

PDJPDJ

At Raytheon, an inclusive culture is one of the things we believe gives us a competitive advantage. By recognizing the uniquenessof individuals, empowering employees, and truly valuing their input, our company consistently performs beyond all expectations.It’s a philosophy we’ll always embrace. It’s right for people, and it’s right for business.

A diversity of great technology and solutionsstarts with a diversity of great people

© 2006 Raytheon Company. All rights reserved. Raytheon is an equal opportunity, affirmative action employerand welcomes a wide diversity of applicants. U.S. citizenship and security clearance may be required.

We’re proud to feature Raytheon employees in

our ads. To join them in a rewarding career, visit

www.rayjobs.com


irst, be true to yourself, no matter what. If you haven’t

already done so, take the time to write down the things that

are most important to you. Whether it’s family, friends,

enjoying your career or making a difference in the world

around you—figure out what motivates you. When you

know your core values, everything else falls into place.

You might think that it becomes easier to make decisions

the longer you are in business and the more experience you

have. It isn’t true. The decisions get harder. The implica-

tions are bigger. With your values centering you, you can

avoid the guilt that often comes with having to make diffi-

cult decisions. I’ve come to understand that decisions are

really about giving up one choice for another. That’s OK.

It’s also important to be a coach and a leader to the people

in your life, from family to friends to colleagues. The key is

to understand the difference between managing and leading.

Always try to lead more than you manage. Everyone comes

out ahead when you empower people to make decisions.

Pick your battles. Remember those tough decisions? Save

your efforts for when it really matters. When you know yourself,

you know when to let something go and when it’s time to stand

up and fight.

Which brings me to my last point: You are only as good as

your team. Surround yourself with the best people. They don’t

have to be just like you because diversity is good. Time and again

I have seen that like attracts like. When you bring the best peo-

ple together they succeed exponentially—and so do you. A good

leader knows how to let her team make her look good.

F

COMPANY: CDW Government Inc. (CDW-G), a whollyowned subsidiary of CDW

HEADQUARTERS: Vernon Hills, IL

WEBSITE: www.cdwg.com

BUSINESS: Information technology

RANKING: No. 343 on Fortune 500 list (CDW)

2005 REVENUE: $6.3 billion (CDW)

EMPLOYEES: 4,350 (CDW)

TITLE: Group Vice President, Sales, CDW Government Inc.

EDUCATION: BS, University of Illinois, Chicago; KelloggWomen’s Leadership Program

FIRST JOB: Burger King; first job after college: PriceElectronics

READING: The Tipping Point, by Malcolm Gladwell

PHILOSOPHY/LEGACY: To be in a constant state oflearning and change. Always to be open to experiencingand trying out new things. What makes me happiest is tosee the people in my life and around me succeed. Ialways want to be the best that I can be, to challengemyself and, more importantly, to give my team and othersaround me the tools and the autonomy to be the bestthat they can be.

FAMILY: Husband, Bill; two children, 11 and 7

INTERESTS: Family, gardening, reading

FAVORITE CHARITY: Children’s Memorial Hospital,Chicago

CDW GOVERNMENT INC. (CDW-G)


“Confidence and success arrivewhen you push through your fearof the unknown.”

Chris Rother

PDJPDJ


os Alamos National Laboratory is a unique combinationof corporate environment and academic research in the hardsciences. Success as a leader, therefore, entails succeeding intwo separate, traditionally male-dominated communities—corporate leadership and science.

The most important factor for me has been to establishtechnical credentials through experience in my chosen areaof research—experimental nuclear physics. Without thisexperience it would be very difficult to maintain the respectand credibility necessary to lead a scientific organization—or to make sound technical decisions as a leader. A key,therefore, to success in a national laboratory is to not makethe transition to management too soon.

A second very important factor is to have a passion for the work and the people. Leadership is very hard business,and not all aspects are fun. This passion you have for theorganization will carry you through the hard times that oftencome with a hard job.

Lastly, I would like to counter the notion that one mustchoose between career and family. My experience is that notonly can one succeed at both, but also that each aspect ofone’s life benefits from the other. I can remember very wellthe constraints imposed in the days when my children were

young—leaving work to pick them up and attending school conferences and sporting events. I think that the time spent with family was energizing and allowed me to be more focusedand productive while at work. The impact of a strong and capable mother as a role model for daughters (and sons!) cannotbe overestimated. I believe that appropriate family-work balancemakes for a better work force. It is even more important for women in leadership roles to set the example for their organizations. You can have it all!

Susan Seestrom

L

COMPANY: Los Alamos National Laboratory

HEADQUARTERS: Los Alamos, NM

WEBSITE: www.lanl.gov

BUSINESS: Scientific research and development

EMPLOYEES: 8,500

TITLE: Associate Director for Experimental PhysicalSciences

EDUCATION: BS and PhD in physics

FIRST JOB: Cook at Frisky’s A&W drive-in restaurant

READING: A Short History of Nearly Everything, by Bill Bryson

PHILOSOPHY/LEGACY: Contribute as much as I canwith whatever talents I have been given.

FAMILY: Fantastic husband, three daughters, two stepdaughters, three granddaughters

INTERESTS: Running, gardening, quilting

FAVORITE CHARITY: Los Alamos National LaboratoryFoundation

LOS ALAMOS NATIONAL LABORATORY

“Leadership is very hard business ,

and not all aspects are fun.”


PDJPDJ


hortly after I was promoted to vice president, I received abeautiful bouquet of flowers from a friend. The card read,“Is that the glass ceiling I hear shattering?” I realized at thatmoment that I had made a significant breakthrough that notonly would benefit me, but also would open the door formany other women.

When I reflect on how I got here, it’s easy to rememberthe tough assignments and long days stretching into longweeks and long months. However, what stands out is that Iwas given some amazing opportunities. It’s tough to developand grow if you are never given the chance to take risks andreach beyond your current role.

I feel very fortunate that I had good mentors who hadfaith in my abilities and trusted that I could get the job done.One mentor took a chance and put me in a leadership roleon a very troubled program. While we both knew it wouldbe a stretch, we worked together to identify areas where Iwould need additional support and made sure those resourceswere available. The results were very positive. We turned theprogram around, and I was able to demonstrate that I wasready to take on more responsibility. This was a turningpoint in my career. My next assignments were on larger and more complex programs, which ultimately led to mycurrent position.

I’d like to say it was an easy path from one assignment to thenext, but that wouldn’t be the entire truth. Along the way, therewere many obstacles I had to overcome. When leading militaryaircraft programs, I encountered biases because I was a woman,and I had not been in the military. However, once people realized that I was competent, that I understood the business and that my motivation was to help the team and the customersucceed, these obstacles ceased to exist.

The path I took also required some personal sacrifice. It’s difficult to raise a child and maintain a happy marriage when you work long hours and travel frequently. Having a saint for aspouse helps, but learning to balance my time and be present inthe moment, whether at home or at work, has been my strategyfor success.

June R. Shrewsbury

S

COMPANY: Lockheed Martin Aeronautics Company

HEADQUARTERS: Bethesda, MD

WEBSITE: www.lockheedmartin.com

RANKING: No. 1 provider of information technology,systems integration and training to the U.S. Government



TITLE: Vice President, F-16 Program

EDUCATION: BS, San Diego State University; MBA,University of Maryland University College

FIRST JOB: Building plan approval process office for thecounty of San Diego

READING: Digital Fortress, by Dan Brown

PHILOSOPHY/LEGACY: Everything happens for a reason. Life is about learning, and no matter what happens, it will propel you forward.

FAMILY: Husband, Tom; one daughter, 17

INTERESTS: Travel, reading and spending time at thebeach.

FAVORITE CHARITY: Girls Inc., an organization thathelps disadvantaged young women get their life on track.



“It ’s tough to develop and grow if you are never given the chanceto take risks and reach beyondyour current role .”

PDJPDJ


love The World Bank for its noble vision: “A world free ofpoverty.” And I love working with extremely talented menand women from nearly every country in the world whoaspire to fulfill that vision.

To lead in such a large, complex organization brings aunique set of challenges and opportunities. We are all driven to perform at a high level, but women in our organization often find juggling the demands of career andfamily particularly difficult, especially women from culturesin which assertiveness is not the norm. When asked, there-fore, by colleagues how best to pursue a career here, myanswers are simple:

LIVE UP TO THE ORGANIZATION’S MISSION AND VALUES—personal honesty, integrity, commitment, working with openness and trust, empowering others, respecting differences. But do so in a way that honors your own culture. The diversity of thought and experience you bring is a strength to the organization.

KNOW YOURSELF. Recognize your own passions and talentsand build on them. Seek feedback to help you become awareof blind spots, especially about how others may perceive you.Build diverse teams that complement you, bringing the righttechnical skills, different styles or different approaches toproblem solving.

GET OUT OF YOUR COMFORT ZONE. Take chances and“stretch” yourself in ways you didn’t think possible. I am an

infrastructure development specialist but was asked to take oncorporate assignments, including VP of human resources. It wasa tough, but seminal, learning experience for me

TAKE CARE OF FRIENDS AND FAMILIES. Many of us travel overseasmore than 100 days a year. Figure out when you need to take aposition that may not be as operational but allows you to learnand grow while maintaining a healthy work-life balance. I pulledmyself out of a high-travel position when my children wereyoung and worked part-time for a few years.

MAINTAIN A GOOD SENSE OF HUMOR. Enjoy your colleagues.Follow my own mentor’s advice: Stay on an even keel. Don’t gettoo upset when things go wrong; don’t get overly exuberant whenthings go well. Ours is a business where things can change quickly.The central challenge of leadership is to balance competing forcesand trade-offs yet remain grounded in the excellence of the services we provide. In other words, be driven to make a real andlasting difference to the poor of the world.

Katherine Sierra

I

COMPANY: The World Bank


WEBSITE: www.worldbank.org

RANKING: World’s leading development institution

2005 REVENUE: Lending of almost $24 billion

EMPLOYEES: 10,500 in Washington, DC, and 120offices around the world

TITLE: Vice President, Sustainable Development

EDUCATION: BA in anthropology/Hispanic civilization,University of California at Santa Barbara; master’s in cityand regional planning, Harvard University

FIRST JOB: Selling souvenirs at Universal Studios

READING: The Constant Gardener, by John LeCarré

PHILOSOPHY/LEGACY: Integrity and honesty above all.

FAMILY: Husband, a commercial mortgage banker originally from Ireland; daughter at university; son a seniorin high school

INTERESTS: Keeping up with my great kids and husband; spending time at the beach; and reading, reading, reading

FAVORITE CHARITY: Margaret McNamara MemorialFund

THE WORLD BANK


“Recognize your own pass ions and

talents and build on them.”

PDJPDJ


y upbringing was one of the biggest influences on mylife and career. My family immigrated to the United Statesfrom Lebanon with little more than a desire for a differentkind of life. So, my parents’ values and sacrifice alwaysinstilled the importance of academic excellence, financialindependence and pursuing a life that is full of success andopportunity. For that, I am very grateful.

While there are still some challenges, there also aretremendous opportunities for women to prove themselvesand achieve their goals in business. Over the last 30 years,many amazing, influential women have worked very hard topave the way for us to break through the glass ceiling andclimb the corporate ladder into the corner office. And thiswill only get better as we continue to offer our influence,encouragement and opportunity to smart, motivated andsuccessful women entering the workplace today.

To be successful in business today, you not only need tobe confident in your experience and abilities, but, like anathlete, you also must have passion and discipline and bewilling to practice and sacrifice. Passion for your professionwill always energize your career. Practice and discipline willkeep you on the path you have chosen. And, consider whatit will take to prove yourself and achieve your goals, as well aswhat you are willing to sacrifice.

While you will have many successes along your career path,you also will face disagreement, disappointment and discourage-ment. Don’t lose your momentum! As in life, the business worldhas its ups and downs, but your dedication, discipline andwillingness to pick yourself up when you fall will enable you torebound and learn from any setback.

Most importantly, good luck and best wishes! By embracingyour experience and pursuing your career with fervor, excitementand determination, you will be poised to succeed as a business-woman and future corporate leader.

Irina Simmons

M

COMPANY: EMC Corporation

HEADQUARTERS: Hopkinton, MA

WEBSITE: www.emc.com

BUSINESS: Information management and storage

RANKING: EMC is the world-leading provider of information management and storage software,hardware, services and solutions.

EMPLOYEES: More than 28,000 employees worldwide

TITLE: Senior Vice President and Treasurer

EDUCATION: Bachelor’s in economics and French, TuftsUniversity; MBA, Boston University

FIRST JOB: Inventory analyst

PHILOSOPHY/LEGACY: To be successful in businesstoday, you not only need to be confident in your experienceand abilities, but, like an athlete, you must have passionand discipline and be willing to practice and sacrifice

FAMILY: Married, no children

INTERESTS: Gardening, boating

EMC CORPORATION

“Passion for your profess ion wil lalways energize your career.”


PDJPDJ


t may be hard to see, but it exists. Women still face significant barriers to upward mobility, largely because of hidden biases and unspoken assumptions. In spite ofgrowing diversity in the work force, women continue to beunderrepresented in management positions.

My advice to women: Being a “good guy” won’t help youas much as it will help a guy. Performance must be the driver of your career:

• Become an expert in something; know your stuff. • Always follow through on your commitments. • Surround yourself with outstanding performers. • Take calculated risks.• Trust your instincts.• Don’t be afraid to ask hard questions. • Work hard.

All along the way, but especially once you are in a position ofleadership, make it a priority to support other women in their careers. Know who your ten to 15 high-performingfemale employees are, rotate them, support their developmentand growth, and provide the necessary career counseling. Keepthem on your radar screen and ensure that they are exposed andconsidered for critical opportunities within your organization.Because leaders tend to choose protégés who are similar tothem—in terms of gender, interests and background—females inmale-dominated industries are at a particular disadvantage.Those of us who have achieved senior positions need to help create a level playing field for the next generation of women. We should make it a point to support each other.

Most importantly, never be self-conscious about being a femaleexecutive. We all have unique backgrounds. No two paths to theexecutive suite are the same. Each of us brings something specialto our positions and being a woman is a component of that.Always operate on the strengths and abilities that you have tooffer and you will go far.

E. Follin Smith

I

COMPANY: Constellation Energy

HEADQUARTERS: Baltimore, MD

WEBSITE: www.constellation.com

BUSINESS: The nation’s largest competitive supplier ofelectricity to large commercial and industrial customersand the nation’s largest wholesale power seller.Constellation Energy manages fuels and energy serviceson behalf of energy-intensive industries and utilities andowns a diversified fleet of more than 100 generatingunits located throughout the United States, totalingapproximately 12,000 megawatts of generating capacity.The company delivers electricity and natural gas throughthe Baltimore Gas and Electric Company (BGE), its regulated utility in Central Maryland.




TITLE: Executive Vice President, Chief Financial Officerand Chief Administrative Officer

EDUCATION: BA from Davidson College, NC; MBA fromthe University of Virginia’s Darden School of Business inCharlottesville, NC, Shermet Scholar

FIRST JOB: Sterilizing instruments in surgery

READING: Author M.F.K. Fisher (I’m on my way toProvence for vacation)

PHILOSOPHY/LEGACY: You can achieve anything youset your mind to!

FAMILY: Husband, John Gerdy; daughter, 11, and son, 8

INTERESTS: Family time, cooking, travel, literature

FAVORITE CHARITY: Music for Everyone, which supports school music programs, founded by husband,John Gerdy



“Trust your instincts .”

PDJPDJ

At Constellation Energy, we’re very proud that our CFO, CAO and Executive Vice President E. Follin Smith

has been chosen by Diversity Journal as one of its “Women Worth Watching in 2007.”

Here are a few more of the talented leaders who are helping us expand our lead as the #1 national provider

of energy and energy services to large commercial and industrial customers, and as the nation’s largest

wholesale power seller.

We value and support a broad range of experiences and perspectives. By encouraging diverse ideas and

opinions, we create and cultivate business ideas that give our company a competitive advantage.

Pictured above, left to right, are Wynne Hayes, VP, Business Performance Improvement & IT; Beth Perlman,

Chief Information Officer and Sr. VP; Jeannette Mills, Co-Lead, BGE Vision 2020 Project; Maria Korsnick,

VP, R.E. Ginna Nuclear Power Plant; and Deb Emerson, VP, Constellation Energy Commodities Group, at

the Reginald F. Lewis Museum of Maryland African American History & Culture in Baltimore, Maryland.

constellation.com

It takes a lot of stars to make a Constellation.


have enjoyed my career and appreciate my excellent education and the chance to work and learn from exceptionalpeople at Agilent and Hewlett-Packard. These are five thingsthat I think of as really important contributors to success:

• ENJOY WHAT YOU DO AND PASSION, COMMITMENT AND

SUCCESSFUL CONTRIBUTION USUALLY WILL FOLLOW.

When you enjoy your work, you’re at your best, and youbring out the best in those around you.

• ALWAYS TRY AND SEE THE BIG PICTURE. Think about why others may see something differently and the implicationsand connections across domains.

• PROVIDE A CULTURE IN WHICH PEOPLE CAN FOCUS ON

WHAT NEEDS TO BE DONE, without political or other dis-tractions. There are a lot of smart people in the world,and most can solve the moderately difficult problems. Butto solve the really challenging ones requires great peoplegiving their best. That can only happen with the rightwork environment and culture.

• RESPECT AND VALUE YOUR TEAM AND PARTNERS. Workingtogether, you can solve the really challenging problems.The days of the lone inventor with the luxury of time aregone. A teaming culture lets you innovate across the valuedelivery system—R&D with manufacturing, marketing

with support, and so on. So many of the problems that mattertoday—energy, the environment, food and water safety—are atthe intersection of disciplines and require many areas of expertise.

Try to invest time in task forces, professional societies, volunteer community work and others. It is often in theseextracurricular activities that you find the greatest learning opportunities and the chance to meet people with whom youmight not otherwise interact. For me, two great examples weremy co-founding the original HP Technical Women’s Conferencein 1988 and, more recently, my role as chair of the R&D subcommittee for California’s Blue Ribbon Task Force onNanotechnology. Both have enabled me to connect with greatpeople in areas of expertise different from my own.

I believe in the multiple-mentor model. Each of us has a different set of strengths, and no one has it all. By selecting a setof mentors, each of whom excels in different skills, you canachieve a more powerful and balanced perspective. From there, it is up to you to integrate the picture and come up with a styleand approach that reflect the best fit for you.

DarleneJ.S.Solomon, Ph.D.

I

COMPANY: Agilent Technologies

WEBSITE: www.agilent.com

BUSINESS: The world’s premier measurement company and a technology leader in communications, electronics, life sciences and chemical analysis

RANKING: No. 5 on Business Ethics magazine’s “100 Best Corporate Citizens” list; No. 319 on Fortune 500;one of the “Global 100 Most Sustainable Corporations inthe World” for a second year in a row. (The list wasannounced Jan. 27 during the World Economic Forum inDavos, Switzerland. Innovest Strategic Value Advisors,an internationally recognized investment research andadvisory firm, conducted the research and analysis.)


EMPLOYEES: 19,000

TITLE: Agilent Chief Technology Officer and Vice President

EDUCATION: BS in chemistry from Stanford University;PhD in inorganic chemistry from Massachusetts Instituteof Technology

FIRST JOB: Hewlett-Packard Laboratories as a memberof the technical staff

READING: Leading publications on emerging technologies,high-growth markets and global leadership

PHILOSOPHY/LEGACY: To contribute to society throughthe use of technology to improve how people live andwork

FAMILY: Husband, son, 17, and daughter,14

INTERESTS: “Hot” yoga, swimming, working out in thegym, cooking, snorkeling in tropical water

FAVORITE CHARITY: American Cancer Society (both myparents have succumbed to cancer)



“When you enjoy your work,you’re at your best , and you bringout the best in those around you.”

PDJPDJ


t’s always an interesting exercise to pause and reflect onone’s accomplishments and assess what has been learned during the course of a career. When I look back over thelast 30 years, I’m surprised by how quickly everything haspassed. So the first piece of advice I have for young professional women just starting their careers is to enjoy thistime of your life. This is a very exciting time filled with possibilities. What you’ll find, however, is that up until now,much of what you accomplished was based on your individ-ual efforts—your grades, graduating and getting your firstjob. As you progress through your career, you’ll come tofind that it’s what you bring to a team that really matters;how you collaborate with people at all levels of an organiza-tion to help achieve success as a group—not as an individ-ual.

Have passion for what you do and courage to do thethings that you fear. Be bold. Being bold means beingyourself and standing up for what you believe in—even ifyou have to stand alone. Being bold means giving yourhonest opinion about situations and not saying just whatyou think the boss or your colleagues want to hear.Communicate your position, which should be well thoughtout and based on tangible data, with enthusiasm, and be

ready to defend that position when you are challenged. Beingbold also means admitting when you’re wrong. You can’t be per-fect, or even right, all the time, and making mistakes is how youlearn the most. It also makes you more credible to your teamwhen they know that sometimes you can be wrong, and, moreimportantly, you know how to accept it, fix it and then move on.

The other thing to remember is to never give up on that elusive goal of achieving balance in your life. You can do it.Spend time with family and friends and take time to do thethings you love to do. Everybody needs to recharge their batteriesfrom time to time.

You can be everything that you want to be—don’t settle for less.

Bonnie Soodik

I

COMPANY: The Boeing Company

HEADQUARTERS: Chicago, IL

WEBSITE: www.boeing.com

BUSINESS: Aerospace

RANKING: World’s largest aerospace company


EMPLOYEES: 153,000

TITLE: Senior Vice President, Officer of InternalGovernance

EDUCATION: BA in psychology from George WashingtonUniversity; MS in administration from California StateUniversity; graduate of Advanced Management Instituteof Claremont Graduate School, Claremont, CA

FIRST JOB: Computer programmer

READING: Three Junes, by Julia Glass

PHILOSOPHY/LEGACY: Life is an experience; don’t miss it.

FAMILY: Married to Michael Soodik, one son

INTERESTS: Family, reading, traveling

FAVORITE CHARITY: Boys and Girls Clubs

THE BOEING COMPANY


“You can be everything that youwant to be—don’t set t le for less .”

PDJPDJ


he most significant message I have for anyone aspiring tocorporate leadership is to recognize that opportunity iseverywhere, but you will have to identify and go after ityourself.

I came to this realization harshly. From my perspective as an African-American woman, life seemed all about restrictions and limitations. It took my father to set mestraight. He coupled the message that I could do whatever I wanted with the advice that I should never let anyonedefine my world. This insight spurred me to become one ofthe few women, let alone African-Americans, in my businessschool. It also guided my career choices.

I chose technology because it was a field with little diversity,and the tech companies couldn’t hire fast enough. I chosefinance because I learned that when you control budgets youhave influence. I moved to sales and marketing because itput me in greater control of my destiny. I watched thebreakup of AT&T in l986, saw the need for networking services in the era of deregulation and started my own busi-ness to counsel companies. When that role began to betaken over by the major consulting firms, I joined CapGemini Ernst & Young to help set up its critical technologypractice. When I saw that the real impact was moving to the

global corporations, I went to EDS and now to Cisco. Here, I’m in a position where I can fully use my ability to see the nextopportunity to help the company as it migrates from a product- toa solutions-focused company.

My career is a testament to not waiting around to be noticed. I also hire people who don’t wait for opportunities. Today’s successful companies are challenging the status quo all the time as they seek to maintain market leadership. The people they hireand promote are the ones who know how to do the same forthemselves. It’s a misconception to think that a career path islogical, clear or straight. It takes creativity and initiative—and it’s up to you.

Sheila Talton

T

COMPANY: Cisco Systems Inc.

HEADQUARTERS: San Jose, CA

WEBSITE: www.cisco.com

BUSINESS: Leading supplier of networking equipmentand network management for the Internet

2005 REVENUE: $24.8 billion in net sales

EMPLOYEES: 48,296

TITLE: Vice President, Advisory Services

EDUCATION: BS in business, Northern IllinoisUniversity; Advanced Management Program, HarvardBusiness School

FIRST JOB: Sales trainee, NCR Corporation, selling hardware and software to government and health careorganizations.

READING: Good to Great, by Jim Collins; HarvardBusiness Review; Ethnic America, by Thomas Sowell,Devil in the White City, by Erik Larson

PHILOSOPHY/LEGACY: To be fearless about those factors that determine your life.To pass on the benefits ofthe lessons you’ve learned. To share what you’ve gainedto help others create their own opportunities. To supportthose who are not able to do so for themselves.

FAMILY: Larry Henderson, husband, and one daughter,one stepdaughter, one stepson

INTERESTS: Cooking, entertaining, gardening, sports,putting people together for business and friendship.

FAVORITE CHARITY: After School Technology Center,Lawndale Community Church, Chicago, IL

CISCO SYSTEMS INC.


“My career is a testament to notwaiting around to be noticed.”

PDJPDJ


ooking back on 36 years as wife, mother and executive atBank of America, I see how important relationships are. I’mpleased with the adults my children have become, and I’mhappy that I never sacrificed time with them. They’re mymost important legacy.

Relationships are equally important at work. When Ibegan my career, I thought all I had to do was deliver results.Fortunately, I had mentors who said it’s about relationshipsand how you get results, not just the results themselves.

Once you get this quarter’s results, it’s on to the next quar-ter. How are you going to get those results without relation-ships? I believe that I’m most successful when people whowork with me are successful as well, and we are all in therelationship, working together.

Building and sustaining relationships can take many forms:taking 30 minutes to speak with a new associate and helpmake the bank an easier place to navigate and succeed; offering another associate encouragement when the pressureis on; asking the right questions to set an associate on theright path; or helping another achieve their potential.

My career at Bank of America has given me the opportunityto represent the bank in the community and to do what’sright for both. Being on the boards of various organizations

has let me tackle critical questions in the community and be anadvocate for people needing help and hope. These service oppor-tunities also have introduced me to people I might never haveotherwise engaged, and I’ve developed long-lasting relationshipswith many of them.

My experiences have taught me how corporate America candrive change. The government can’t change people—neither canlaws. But when you’re in an organization like Bank of America,where diversity is a dynamic value and embraced each and everyday, you can literally see change in the making. In such an envi-ronment, each individual brings his or her own perspective to asituation where it is welcomed and valued. By listening to eachother and hearing different points of view, we often find newsolutions to familiar challenges. Everyone leaves the room with anew approach and a new perspective. And isn’t that what changeis all about?

Building and sustaining relationships, embracing diversity, seeking solutions, creating change. It’s a formula for success inany organization.

Geri P. Thomas

L

COMPANY: Bank of America

HEADQUARTERS: Charlotte, NC

WEBSITE: www.bankofamerica.com

BUSINESS: Financial services

CUSTOMERS: 54 million consumer and small businessrelationships

2005 EARNINGS: $16.465 billion

2005 EMPLOYEES: 177,000

TITLE: Senior Vice President and Corporate DiversityExecutive

EDUCATION: BS, human resources, Georgia StateUniversity

FIRST JOB: Account representative in Technology andOperations, Citizens & Southern Bank

FAVORITE READING: Just finished Baby Brother’s Bluesby Pearl Cleage

PHILOSOPHY: Realize how important it is to build relationships

FAMILY: Husband, son and daughter

INTERESTS: Empowering women

FAVORITE CHARITY: YWCA

BANK OF AMERICA

“By lis tening to each other andhearing different points of view, weoften find new solutions to familiarchallenges .”


PDJPDJ


grew up in a traditional household where my father was anexecutive and my mother was the perfect housewife andmother. Today, I find myself living a very different life thanthat of my parents. Despite my conventional upbringing,my parents made me believe that I could do and be whateverI chose. And as I get older, I continue to make choices andreprioritize things in my life. Here is some advice I alwaystry to live by:

• Always be honest—with others and especially with yourself.

• Determine your strengths. Work is more enjoyable whenyou use your natural abilities.

• Like what you do.

• Remember that things change, so keep an open mind. I started my career as a lawyer and have migrated to thebusiness side of corporate life. I love what I do, but goingto law school was the best thing I ever did.

• Work hard and do your homework. When you advocate a position, have your facts straight and be sure you’ve considered all perspectives, especially those that are different from yours!

• Surround yourself with people who believe in and encourage you, both at work and in your personal life.Naturally, there always will be people who both supportyou and work against you. When you have a choice ofwhom to be around, choose wisely.

Janet B. Toronski

I

COMPANY: DaimlerChrysler Financial ServicesAmericas LLC, a company of DaimlerChrysler AGHEADQUARTERS: Farmington Hills, MIWEBSITE:www.daimlerchryslerfinancialservices.com/naBUSINESS: Financial servicesRANKING: One of the leading financial services organizations worldwide and headquarters for operations in the United States, Canada, Mexico, Puerto Rico, Argentina, Brazil and VenezuelaPORTFOLIO: More than $103 billion with nearly fivemillion contractsEMPLOYEES: Approximately 5,600

TITLE: Vice President, Dealer Credit and NationalAccounts

EDUCATION: BA in English, Mount Union College; JD,Wayne State University

FIRST JOB: Office assistant at Airco Carbon, a summerjob at a local manufacturing plant

READING: The Kite Runner, by Khaled Hosseini

PHILOSOPHY/LEGACY: Live and let live.

INTERESTS: Cooking, art fairs, traveling and music

FAVORITE CHARITY: Hospice



“Never compromise your integrity orself-respect for anyone or anything.”

• Don’t accept mediocrity in yourself or in others.

• Strike a good balance between humility and self-confidence.

• Never compromise your integrity or self-respect for anyone oranything. They are qualities that no one can take from youunless you allow it.

• Know what’s expected from you in your job and your organiza-tion. If it conflicts with what’s really important to you, findanother job or another company to work for.

• Keep your priorities in perspective. This is a continuing prac-tice, and one that most people never master. But don’t give uptrying.

• Finally, be a champion for inclusion and diversity. Push fortolerance and acceptance (not accommodation) of differenttypes of people and lifestyles. An organization will thrive whenits employees are smart, motivated, work for a common goaland have a real respect for others’ differences. Diversity ofpeople and opinions will foster fresh, exciting ideas and willallow an organization to thrive. Above all, always do the rightthing. That’s definitely one thing you’ll never regret.

PDJPDJ

Of one m i n d –

– and many unique perspectives.

Member FDIC © 2006 Sovereign Bank | Sovereign Bank and its logo are registered trademarks, and America's Neighborhood Bank is a service mark, of Sovereign Bank or its affiliates or subsidiaries in the United States and other countries.

Sovereign Bank Team Members from left to right: Roland Jimenez, Samantha LeManno, Jessica Louis, Sayed Musa, Natalie Bries

Sovereign Bank has become one of the top 20 financial

institutions in the country by seeing things from many

different points of view, but always with a shared goal: To

deliver the highest quality financial products and services

in the industry. We continue to exceed our objectives by

providing the leadership and the freedom for all in our

organization to express their talent and creativity, which

builds innovation.

As a multi-billion dollar financial services institution, it is the

quality of the intellect and the individual that allows us

to exceed the industry’s many challenges. Ideas are the

currency of success at Sovereign Bank. Your contributions

will enhance the future for all of us.

To learn more, see us at www.sovereignbank.comWe are an Equal Opportunity Employer.


e all want to be personally and professionally successful.But what is success? I believe it is best defined by the individual. Of course, there are indicators that chart ourprogress—college degrees, promotions, awards and bonuses.But these are only indicators, not true measures.

I have found my greatest successes can be measured in the heightened awareness of who I am, living by well-defined values and embracing the lessons of life. My personal and professional accomplishments are intensified by these personal success measures.

Any woman, but especially a woman of color, on the corporate path to senior leadership, must be squarely groundedin who she is. Race and gender can feel like both an assetand liability. Self-awareness is critical to moving beyondlabels that others will want to give you. I am honored toshare what I’ve learned on my personal journey:

• OWN YOUR POWER. Being powerful is not about position or title. Owning one’s power is showing up every day fullycognizant of what you bring to the table. You will diminish the value you bring to your company if you minimize your ideas, your passion, your commitment oryour experience.

• ACTIVELY LOOK FOR DAILY LESSONS. We tend to look for greatlessons in significant successes or failures. I contend that manyof the most profound lessons are found in the day-to-day rou-tine of our lives. You simply have to slow down enough tounderstand the insight gained from conversations with peers,the group dynamics of a meeting, the service you received asyou ordered a cup of coffee or the reassuring rhythm of thetrain on your daily commute.

• QUESTION EVERYTHING. Women are often plagued with thefear that asking questions will reveal that they are not as knowledgeable as men. Let go of that fear and raise your hand.Ask why, why not, how come and can we do it better. Themore you know, the more valued you become.

• CELEBRATE THE UNIQUE POWER OF SISTERHOOD. Embrace andcelebrate the unique power of the women who protect you,motivate you, cheer you on, offer a shoulder to lean on, provide a safe place to share and challenge you to remain trueto yourself and your values.

Valarie A. Udeh

W

COMPANY: WachoviaHEADQUARTERS: Charlotte, NCWEBSITE: www.wachovia.comBUSINESS: Wachovia Corporation is one of the nation’s largest diversified financial services companies,providing 13.4 million household and business relation-ships with a broad range of banking, asset manage-ment, wealth management and corporate and investment banking products and services. RANKING: Fourth-largest bank holding company in the United States based on assets. Third-largest U.S. full-service brokerage firm based on client assets.2005 ASSETS: $542 billion2005 AVERAGE DEPOSITS: $323 billionEMPLOYEES: 97,000

TITLE: Senior Vice President; Director, BrandManagement

EDUCATION: BA in journalism, University of SouthCarolina

FIRST JOB: Cashier, community swimming pool

READING: Junie B. Jones book series with my daughters

PHILOSOPHY: Life is full of lessons. The sooner I learnthem, the richer my life becomes.

FAMILY: Husband and two daughters, 7 and 4

INTERESTS: Vintage shopping, studying AfricanAmerican history and culture

WACHOVIA


“Self-awareness is critical to movingbeyond labels that others wil l wantto give you.”

PDJPDJ

The Case for Apples and Oranges.

Sameness has its virtues.

But, in business, difference rules.

Con-way salutes Pat Jannausch,our own “Woman to Watch”.


he most powerful advice I’d like to share is that withinevery person resides an inherent ability to succeed mightily,no matter what your roots, background or personal history.Cultivate a belief in yourself with a personal challenge tomake the most of your unique talents, whatever they may be.

It’s not necessary to be the brightest, the smartest or thequickest wit, nor the best conversationalist or storyteller. In fact, my background doesn’t carry a corporate pedigree. I grew up in a true blue-collar family where everyone workedhard, vacations were local and budgets were often prettytight. We valued people for what they contributed, not fortheir style or great promises.

So what I bring to business pretty much draws from thoseroots, and here are some personal, well-tested “rules” I can share:

• LOOK TO THE TEAM FOR ANSWERS. Teams are the basicunit of businesses, not individuals. Not everyone is goodat the same things, and every person brings something spe-cial to the table. Recognize this fact, contribute what youcan and encourage others to do the same.

• BE A GOOD COACH. That means helping people becomebetter as team players. Be honest equally about good per-formance and poor. Let people know where they stand sothey can move ahead.

• LEARN TO “CONNECT THE DOTS.” Business solutions areseldom clear. Learn to understand how processes and people relate throughout the organization. Invest the time

it takes to truly know how an organization works and how toimpact change at the right levels.

• GROW TO LOVE WHAT YOU DO. Develop a passion for yourwork and how you go about it. Your belief in your work andenthusiasm in doing it are assets. Company leaders know thatand reward that kind of behavior.

• FIND A COMPANY THAT ENCOURAGES YOU TO GROW PERSON-

ALLY AND PROFESSIONALLY. This is really important. You needto match yourself with a business that recognizes the worth ofevery individual and unique value she or he brings to business.That’s what I’ve personally found at Waste Management.

Finally, I’d like to pass along a quote from the tennis greatArthur Ashe about succeeding: “To be great, start where you are,use what you have and do what you can.” That sums up myadvice very well.

Stephanie Valdez

T

COMPANY: Waste Management Inc.


WEBSITE: www.wm.com

BUSINESS: Integrated waste services

RANKING: Leads the industry; No.170 on Fortune 500


EMPLOYEES: About 50,000

TITLE: Human Resources Vice President, WesternRegion

EDUCATION: BS in business administration, ColoradoState University; MBA, University of Houston

FIRST JOB: Human resources analyst, Shell Oil Co.

READING: The World Is Flat, by Thomas L. Friedman;Tipping Point, by Malcolm Gladwell; Topgrading, byBradford Smart

PHILOSOPHY/LEGACY: Make the most of what youhave; within every person are attributes of success.

FAMILY: Married

INTERESTS: Running, yoga, reading, sampling cuisine ofdifferent cultures

FAVORITE CHARITY: Habitat for Humanity, a trulyhands-on charity



“Let people know where theystand so they can move ahead.”

PDJPDJ


hen I was 7 or 8 years old, I told my parents that I wantedto own a bank! Fast-forward through my education and mylast 20 years of banking, and here I am, president and CEOof Fifth Third Bank—Western Michigan and regional president for an additional three Fifth Third affiliates.

I have held a variety of banking positions to get where I am today. My mentors, as well as the mentoring role I actively play, continue to contribute to my success.

By definition, a mentor is “a wise and trusted counseloror teacher.” Throughout my career, I have sought out people in positions above me that could guide me—peoplewilling to provide constructive feedback and direction. If you’re seeking a mentor, find one who is willing to identifyyour weaknesses and help you strengthen your leadership,strategic and tactical skills.

Informal mentors are easy to find. You have many aroundyou. Spouses, siblings and friends can fill this role, as well asassociates and contacts made through professional associa-tions. What’s most important is that your mentor has anopportunity to observe you and to give you sound feedbackand advice.

Formal mentors are sometimes harder to find because theymust be comfortable that you will perform in a manner thatreflects well on them. The best way to develop this kind ofrelationship is to be visible to these individuals.

If you think of mentoring as a process, you will find it easierto see how a variety of people can play different mentoring roleson different subjects and at different times in your career. Lookfor mentors who have a successful track record, the knowledge or skills that you desire and the willingness to talk and listen. A woman does not need to seek out a female mentor. Mentors of either gender can teach you.

Having said that, I do believe that it is very important for allof us in management roles to become mentors for other employees,both men and women. I love my job as bank president and theopportunity it gives me to help others achieve their dreams.

I have one additional piece of advice for anyone climbing thecareer ladder: Be patient and be persistent. Your developmentand career opportunities are not going to happen overnight. Myprogression has taken almost 20 years.

Michelle VanDyke

W

COMPANY: Fifth Third Bank – Western Michigan

HEADQUARTERS: Grand Rapids, MI

WEBSITE: www.53.com

BUSINESS: Bank

RANKING: Fifth Third Bancorp is among the top 15 largest bank holding companies in the country andamong the 15 largest in market capitalization.

2005 REVENUE: $665 million

EMPLOYEES: 1,916

TITLE: President and CEO, Fifth Third Bank – WesternMichigan; President, Fifth Third Bank – Michigan

EDUCATION: BA, Calvin College, Grand Rapids, MI

FIRST JOB: At 15, I started working in an ice creamstore in Shaker Heights, OH.

READING: I love suspense novels—anything by JamesPatterson, Patricia Cornwell or Sue Grafton. I also enjoy a good Nicholas Sparks love story.

PHILOSOPHY: Challenge the process, inspire a sharedvision, enable others to act, model the way and encourage the heart.

FAMILY: Husband and four children

INTERESTS: Spending time with family, reading, traveling

FAVORITE CHARITY: As a family, we strongly supportUnited Way because it touches so many agencies thathelp families and children. We also give to the Van AndelInstitute and Cystic Fibrosis Foundation, both to findcures for diseases that impact the lives of our family and friends.

FIFTH THIRD BANK—WESTERN MICHIGAN


“Be patient and be pers is tent.”

PDJPDJ

Six days a week, 140 million addresses a day, no one keeps you connected to your customers like the U.S. Postal Service.®

usps.com©2005 United States Postal Service. Eagle symbol and logotype are registered trademarks of the United States Postal Service.


grew up as a tomboy competing in football, basketball andbaseball with the guys. Early on, I learned about the impor-tance of a team, that each teammate had a responsibility andthat someone called the plays. If a team member wasn’tdoing their best, the team suffered. Leadership works thesame way! Being responsible for my actions, earning respect,leading by example and being a team player are core valuesthat have guided my career.

One of my primary and most enjoyable roles is to coach,mentor, and develop our future leaders. When I mentor ourtalented men and women, I challenge them to be their bestand to:

• Work hard. Be curious, ask questions and learn, and listento ideas from others as there is always an alternative path.Read, read, read.

• Collaborate. It’s about working together and communicat-ing; you cannot accomplish great things alone.

• Network. Expand your contacts and become known bypeople throughout the organization; bubble your brand;try new roles; take a few risks and move out of your comfort zone.

• Have fun at work. Show your sense of humor; laugh out loudand let people see your human side.

• Exercise and stay fit. Schedule three or four days per week towork out and give yourself an opportunity to burn off stressand increase your energy.

• Do what you say. Your word is your reputation. If you say it,make sure you do it. Be authentic.

• Put integrity above all else. As a leader, you are the face of yourcorporation; communicate honestly and act with integrity:There’s no right way to do the wrong thing.

At the end of the day, we live with and are accountable to ourselves. Feeling a sense of accomplishment for a job well done,helping others to grow, and being proud of the legacy we leavebehind are priceless!

Susan D. Waring

I

COMPANY: State Farm

HEADQUARTERS: Bloomington, IL

WEBSITE: www.statefarm.com

BUSINESS: Insurance and financial services

INDUSTRY RANKING: No. 22 on Fortune 500, No. 1insurer of autos and homes in the United States


EMPLOYEES: 79,000 associates and 17,000 agentsnationwide and in three Canadian provinces

TITLE: Executive Vice President, Chief AdministrativeOfficer – State Farm Life and Vice President—Health

EDUCATION: BA, history, Gettysburg College; MS, counseling psychology, Shippensburg University

FIRST JOB: Admission Counselor at a women’s college

READING: Why Should Anyone Be Led By You?by Goffee and Jones

PHILOSOPHY/LEGACY: Never let someone else’s videobecome your reality

FAMILY: husband; 2 children; 2 large dogs

INTERESTS: Travel with family; entertaining; walking

FAVORITE CHARITY: Susan G. Komen Breast CancerFoundation; Children’s Hospital

STATE FARM


“Have fun at work. Show yoursense of humor; laugh out loud andlet people see your human side.”

PDJPDJ

GROW. LEAD.SUCCEED.

An Equal Opportunity Employer

BECOME A STATE FARM AGENT.

As a successful State Farm agent,

you’ll be your own boss —

running your own insurance

and financial services business,

winning the trust of your

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for yourself within the community.

It won’t be easy, but you’ll have

the backing of a Fortune 500®

company. And it could be the

most challenging, most rewarding

thing you’ve ever done.

Visit statefarm.com/careers


hroughout my life, I have been fortunate to have had fullsupport for my personal and professional goals. My earliestchildhood memories include one of my grandmother tellingme that I could do anything I wanted to do with my life.Every time I received a promotion in the early years of myretail career, my grandmother would ask, “Are you presidentyet?” This type of consistent support—coming from awoman born in 1908—helped me form my opinions ofmyself, strengthened my confidence and drove my accom-plishments.

Many people have helped me and inspired me in mycareer. My first retail company allowed me the opportunityto experience all the different disciplines within humanresources, providing the foundation on which I operatetoday. I also was given the experience of a lifetime when Iwas asked to leave a high-level HR position to operate a $300 million business. The learning curve was steep, but my individual growth and development could not have beenachieved any other way.

“The glass is always half full” has been my lifelong philosophy. I don’t know how to live my life or lead myteams in any other way. Give me an issue or a situation thatneeds a solution, and you’ve got my attention!

One common element in every job I’ve held is that I’ve helpedpeople and companies manage change. From individual coachingto complex, large-scale organizational restructuring, dealing withand managing business change are at the heart of what I do. Iam dedicated to helping people and companies get to that nextlevel of competence or achieve that next goal.

Throughout my career I have learned some very important lessons that I would share with anyone entering the work force:

• Keep your eye on the goal and honor the past. Although youmay think that everything needs to be changed, remember thatthe decisions made prior to yours were relevant in a previous time.

• Never compromise your personal integrity. It is the mostimportant attribute you have.

• A leader’s most important role is to be a change agent. Itrequires you to use all your leadership skills and allows for personal, professional and organizational growth.

• There is no better way to coach your employees or the organi-zation than by how you carry yourself. We are the ultimatemodels, and we must act accordingly.

Linda M. Watt

T

COMPANY: Longs Drug Stores Corporation

HEADQUARTERS: Walnut Creek, CA

WEBSITE: www.longs.com and www.rxamerica.com

BUSINESS: Retail drug store chain

RANKING: One of the most recognized retail drugstore chains on the West Coast and in Hawaii, LongsDrugs now operates 498 retail stores including 477Longs Drugs and the acquired 21 network pharmacies.Longs Drugs provides expert pharmacy services and awide assortment of merchandise focusing on health,wellness, beauty and convenience. Longs also providespharmacy benefit management services and Medicarebeneficiary prescription drug plans through its whollyowned subsidiary, RxAmerica, LLC.

EMPLOYEES: 22,000


EDUCATION: BA in business and education, SanFrancisco State University

FIRST JOB: Retail clerk

READING: Work-related business and professional journals, John Grisham novels

PHILOSOPHY/LEGACY: The glass is always half full.

INTERESTS: Sports, mountain and boating activities,dogs

FAVORITE CHARITY: The American Society for thePrevention of Cruelty to Animals (ASPCA), Guide DogFoundation, Humane Society (HSUS)

LONGS DRUG STORES CORPORATION


“A leader’s most important role is to be a change agent.”

PDJPDJ


wo small stones sit atop my office desk, each engraved with

a single word. One says, “Imagine.” The other says,

“Create.” Those two words have made all the difference for

me. I believe that success is limited only by our ability to

imagine what we want and to lead ourselves to it. That

ability to imagine, create, lead and succeed is rooted in a

few key characteristics:

• CHARACTER: True success always begins with who you

are. How we deal with the circumstances of life speaks

volumes about our character. Crisis does not necessarily

make character, but it certainly does reveal it. What do

you need to focus on to become the person you were

intended to be?

• RELATIONSHIP SKILLS: The ability to work with people

and develop relationships is indispensable to success.

Remember, you are a leader only if you have followers,

and that always requires development of relationships.

Build enough of the right kinds of relationships with the

right people and you can become a real leader—and a

real success—in any situation.

• PASSION: Your desire determines your destiny. Weak

desire brings weak results. By contrast, burning desire

compels you toward greatness.

• SELF-DISCIPLINE: Success requires individual effort. Individual

effort requires self-discipline. Self-discipline requires us to

examine our conversations with ourselves—the ones in which

we make excuses for why we, as individuals,

cannot achieve what we want. Those are just excuses, in my

book. There will always be obstacles—some of them will be

real. Self-discipline empowers you to overcome obstacles—

perceived and otherwise—to achieve your dreams.

• RESPONSIBILITY: If not you, who? Responsible people never

say, “That is not my job, not my place, not my responsibility.”

If they believe in a vision, they are willing to do whatever it

takes to achieve it. The ultimate quality of a responsible

person is the ability to finish.

Renee West

T

COMPANY: MGM MIRAGE

HEADQUARTERS: Las Vegas, NV

WEBSITE: www.mgmmirage.com

BUSINESS: Gaming, hospitality

RANKING: No. 334 on Fortune 500; third amonghotels, casinos and resorts


EMPLOYEES: 70,000

TITLE: President and COO, Excalibur Hotel & Casino

EDUCATION: Attended University of Nevada, Las Vegas;honorary doctorate in business, Southern Utah University

FIRST JOB: Training specialist, Caesars Palace

READING: The Ultimate Question: Driving Good Profits& True Growth, by Fred Reichheld

PHILOSOPHY/LEGACY: A true team steps forwardtogether to fire on all cylinders. Leaders must make sureevery member of the team knows the common goal.

FAMILY: One daughter, two sons, one grandson

INTERESTS: Cycling, hiking, boating and time with family

FAVORITE CHARITY: Nevada Cancer Institute, NevadaPartners

MGM MIRAGE

“True success always begins withwho you are.”


PDJPDJ


hen I was 17 and just out of high school, I was thrilled totake a summer job at Texas Instruments. TI paid twice asmuch as my part-time job at a local movie theater, and itwas a great way to make money for my first year of college.As far as I was concerned, this was nothing more than asummer job. As a soon-to-be freshman journalism major,my ultimate goal was to live in Mexico City and work for anewswire service.

That first summer at TI, I filed papers, did some lightediting and even swept the floor one afternoon. Since thiswas before the days of desktop publishing, I also spent quitea bit of time manually drawing lines for the company’s technical publications.

Yet, more important than the duties I performed was thereal-world knowledge I gained by talking with the seasonedstaff around me. They were a mix of business managers,office secretaries, graphic artists and technical writers, andeach took the time to share insights about the company andthe attributes of a truly valuable employee. These people hada huge impact on the type of employee I would become andthe ultimate career path I would take.

TI hired me back the next summer as a full-time worker.When summer ended, TI put me on “leave of absence” so Icould return on holidays and the next summer. Within a fewyears, I had changed my career goal from moving to MexicoCity to someday serving as TI’s primary spokesperson.

Today, more than 25 years later, I am a senior vice presidentresponsible for all of TI’s internal and external communications.I also am a member of the company’s six-person executive management team. Looking back, I can see how the people who“adopted” me very early in my career gave me insight into the valueof teamwork and the operations of an international company.

Regardless of where you are in your career, there is nothingmore important than spending time sharing your insights andlearning from others. I work in a company of engineers, yet myeducation could not be less technical. I routinely remind myself,“Be quiet, listen and ask hard questions.” I learn a lot that way,and, more importantly, it helps me take what I do for a livingand increase the technological success of the company.

Terri West

W

COMPANY: Texas Instruments


WEBSITE: www.ti.com

BUSINESS: Semiconductor and education and productivity solutions, with manufacturing, design orsales operations in more than 25 countries

RANKING: No. 166 on Fortune 500


EMPLOYEES: 34,800


EDUCATION: BA in journalism with minors in politicalscience and Spanish, University of North Texas

FIRST JOB: Summer position at Texas Instruments in1978

READING: The Informant and Conspiracy of Fools, bothby Kurt Eichenwald

PHILOSOPHY/LEGACY: Forget about money and glory.True career success is being part of a team that doessomething far greater than it ever thought it could. I hopethat I have shown the next generation how to focus onwhat really matters.

FAMILY: Husband, Mike, a son, 11, and a daughter, 11.

INTERESTS: Reading, traveling with family, the kids’hockey and karate

FAVORITE CHARITY: The United Way

TEXAS INSTRUMENTS


“Be quiet , li s ten and ask hardquestions.”

PDJPDJ


famous teacher once said, “Attend to reality diligently. Say little and do much. Receive all people with kindness.”

As women business leaders in male-dominated industriesand trailblazers for future leaders, we are challenged everyday to deal with the stark realities of working in fast-pacedbusiness environments. The reality is that we must be at thetop of our game. We must invest time in the preparationprocess. The essence of true leadership lies in the ability totake action and calculated risks, to harmonize the power ofpeople and not to become paralyzed when challenges appeartoo big.

Taking action can be very difficult, oftentimes risky, andcan leave us feeling vulnerable. However, taking action is theonly way to move forward. And it is our action that isremembered long after the words are forgotten. We may notalways get the results that we desire, but having the courageand confidence to act in the midst of fear and complexity aresigns of a true leader.

Whatever the challenge we may face and the correspondingaction we may take, we must be careful never to lose sight of thecapacity of the human spirit. As leaders, we are often looked tofor inspiration, motivation and direction. Our ability to beauthentic in treating people with dignity and kindness willimpact our overall results and reputation.

This, too, is a sign of a true leader.Success in the corporate environment is not solely about

position and status. Success also is about the process you take to get there and the people you engage along the journey.Throughout my career, I have learned that there is as much valuein the process and the people as there is in the end result. I wantmy actions to benefit others and my life to be my message.

Anne M. Wilms

A

COMPANY: Rohm and Haas CompanyHEADQUARTERS: Philadelphia, PAWEBSITE: www.rohmhaas.comBUSINESS: Global pioneer in the creation and development of innovative technologies and solutionsfor the specialty materials industry, including buildingand construction, electronics, food and retail, householdand personal care, industrial process, packaging, paper,transportation and water. RANKING: No. 286 on Fortune 500 list2005 REVENUE: Approximately $8 billionEMPLOYEES: More than 16,000 globally

TITLE: Vice President, Chief Information Officer, Directorof Human Resources

EDUCATION: Executive Management DevelopmentProgram, University of Chicago Graduate School ofBusiness; Computer Program, Irish Civil Service/TrinityCollege, Dublin, Ireland

FIRST JOB: Irish revenue commissioners programmer

PHILOSOPHY/LEGACY: Success in career and personallife are dependent on the quality and strength of relationship networks around you.

FAMILY: Husband and daughter

INTERESTS: Spending quality time with family andfriends, watching and following baseball, and reading

FAVORITE CHARITY: Red Cross


“I want my actions to benefi t

others and my life to be my

message.”


PDJPDJ


o often, accomplished women hide from the spotlightand downplay their victories. It might make the successeasier, but it won’t do much to inspire you for futureendeavors or to encourage others. Try to accept openly theresponsibility and achievement that come with being suc-cessful as a woman in business. Realize what a differenceyou can make in someone’s life when you become a rolemodel. Giving back and sharing in others’ success arealmost more exciting than realizing your own success.

As a woman in business, whether you own the businessor work for a company, think like a business owner andkeep an open mind. There will be times when you mustmake a choice. It does not have to be daunting or frustrat-ing. It can be an invaluable learning experience. There isnothing better than working for a lazy or absent boss to seewhat it takes to run an operation. Seize that opportunity.

Build a support network of peers, friends and mentorswhose advice and support you trust. That network willprove to be invaluable to your growth personally and professionally.

The only thing you can rely on in business—and life—ischange. Embrace it. Learn what works and what doesn’t.

But continue to move forward. Use your frustration and fear topush you to the next step.

The main obstacles for women in business are women themselves. As women, we must create a safe environment in business where we are secure enough to share our accomplish-ments and learn from and support each other along the way.Through sharing success, women can build meaningful relationships that become more important than just business.

Finally, learn to celebrate the small stuff. Too often womenwait for a monumental event to celebrate their accomplishments.Life is made up of a multitude of small successes. Give yourselfpermission to celebrate. Life and its successes are really all aboutthe journey, and, while you are at it, don’t forget those whohelped you along the way.

V. Cheryl Womack

S

COMPANY: Leading Women Entrepreneurs of the World

HEADQUARTERS: Kansas City, MS

WEBSITE: www.leadingwomen.org

BUSINESS: A nonprofit organization, 501(c)3

EMPLOYEES: More than 300 members from morethan 56 countries

TITLE: Chair

EDUCATION: BA in elementary education, University ofKansas; honorary PhD in life sciences, William Woods

FIRST JOB: Telephone solicitor


PHILOSOPHY/LEGACY: The best revenge is a great life.

FAMILY: Married, two sons

INTERESTS: Community work, art, interior design, wineand, most importantly, family.

FAVORITE CHARITY: Leading Women Entrepreneurs ofthe World

LEADING WOMEN ENTREPRENEURS OF THE WORLD


“Give yourself permiss ion to celebrate.”

PDJPDJ


eadership is about serving others. My role is to provide apositive work environment that includes, among manythings, caring and supportive leaders. I believe that leaderswho take care of their employees will have employees whotake care of the company’s customers.

Caring for your employees means helping them improveand rewarding them when they perform for the organiza-tion. It includes providing clear and consistent directionand meaningful goals. Caring also means listening andbeing honest—always.

Even leaders who have innate people skills need to betaught the “dos and don’ts” of leadership. Organizations aremost effective when their leaders understand their roles and the value that comes from treating others with respectand holding them accountable. Leaders also have the challenge of guiding their organizations, employees and customers through change, which increasingly comes at a rapid pace.

The ability to lead is based on the opportunity to learn. I have been most fortunate to have had many mentors during my life and career. Some of the mentoring I received was formal. Others who mentored me may never have realized I was learning and watching. Now, I find that one of the most important responsibilities I haveis to be a mentor.

As a female leader in my organization, no less or more isexpected of me. I have been very fortunate to work for a company that appreciates diversity and hard work. The success I have achieved in my life has come from persistence, a strongwork ethic taught to me by my parents, and from God’s blessingsin my life. Because I have been given much, much is expected of me in return. My goal each day is to be a person who helps others realize their true potential.

Phyllis Worley

L

COMPANY: Oklahoma Natural Gas Company, a division of ONEOK Inc.

HEADQUARTERS: Oklahoma City, OK

WEBSITE: www.oklahomanaturalgas.com

BUSINESS: Natural gas distribution company servingmore than 800,000 utility customers in Oklahoma

EMPLOYEES: 1,171

TITLE: President

EDUCATION: Associate’s in business, NortheasternA&M College

FIRST JOB: Bakery girl at Red Bud Grocery

READING: Growing Slowly Wise, by David Roper

PHILOSOPHY/LEGACY: At the end of our lives, whatreally matters is not your job title, or how much moneyyou made; it is how people felt about you when you werein their presence.

FAMILY: Single. Extended family includes parents, siblings, nieces, nephews, and great nieces andnephews. I love being Aunt Phyl.

INTERESTS: Big XII College Football (University ofOklahoma Sooners), traveling, being with family andfriends, and reading

FAVORITE CHARITY: Susan G. Komen Breast CancerFoundation and John 3:16 Mission

OKLAHOMA NATURAL GAS COMPANY (ONEOK)

“The abili ty to lead is based on the opportunity to learn.”


PDJPDJ


any opportunities exist today for women to be successful.Women who leveled the playing field before us faced numerous limitations, including the proverbial glass ceiling.Although external limitations still exist, the biggest chal-lenges we face are often self-imposed, prompted by doubtsand fears. Success results from the choices we make, atti-tudes we adopt and priorities we set. Following are mythoughts on some key factors for overcoming limitations.

BELIEVE IN YOURSELF. Confidence is essential. We all havethat nagging little voice that sometimes tells us that wearen’t good enough to succeed at x, y, or z, and that it’s onlya matter of time before others realize this. Learn to silencethat voice and remind yourself of past successes and howgood it feels to try new things and succeed at challengingopportunities. One of my favorite books on this topic isFeel the Fear and Do it Anyway, by Susan Jeffers.

TAKE CHARGE OF YOUR LIFE. Don’t wait for someone else to create your life map or your career path and your opportunities—only you can do that effectively. Step out of your comfort zone and set reach-out goals to furtheryour growth.

DEVELOP YOUR OWN STYLE. Accept and enhance your natural strengths and talents, and be proud of your femininity. Surround yourself with people who are strong

in areas where you are not so strong. A great book on the topic ofrecognizing your key talents is Now, Discover Your Strengths, byMarcus Buckingham and Donald Clifton.

FIND YOUR PASSION. I can truly say that I love my work—itenergizes me. If you don’t love what you are doing now, thenfind a way to do what you love, and success will follow naturally.

RELISH MENTORS. They are a major key to success. I have beenfortunate to have had many wonderful mentors throughout mycareer. If you don’t have a mentor, then read books about suc-cessful people you admire to understand the traits and behaviorsthat made them successful. Also make the effort to invest timeand energy in coaching and mentoring future leaders—it can belife changing for both you and them.

EMBRACE CHANGE. The only constant in life is change. We can’t control all the changes that impact our world, but wecan control our attitude and reaction. Embracing a positiveacceptance of change is a critical factor for growth and success.

Jennifer B. Wuamett

M

COMPANY: Freescale Semiconductor Inc.HEADQUARTERS: Austin, TXWEBSITE: www.freescale.comBUSINESS: Global leader in the design and manufac-ture of embedded semiconductors for wireless, net-working, automotive, consumer and industrial marketsRANKING: No. 10 semiconductor company in world(per iSuppli)


EMPLOYEES: More than 23,000 people in 30 countries

TITLE: Vice President and Chief Intellectual PropertyCounsel

EDUCATION: JD, Arizona State University; BA, McDanielCollege

FIRST JOB: Cashier at Rustler Steak House

READING: The World is Flat, by Thomas Friedman;Leadership by Rudolph Giuliani

PHILOSOPHY/LEGACY: To live a purpose-driven life andto create a lasting, positive influence in the lives of thosewith whom I interact.

FAMILY: Two sons, ages 7 and 16

INTERESTS: Reading, traveling, learning, boating

FAVORITE CHARITY: Girl Start

FREESCALE SEMICONDUCTOR INC.


“Success results from the choiceswe make, atti tudes we adopt andpriori ties we set .”

PDJPDJ


very person can be a leader. From your very first day onthe job until the day you retire, you can lead. Leadershiphas little to do with the title you have or how much moneyyou make. Rather, it’s the way in which you go about doingthe very best you can in everything you do.

Throughout my professional career, I’ve seen the qualitiesof leadership displayed by individuals in an array of positions.The common thread shared among all was the pride, enthusiasm and knowledge they brought with them each and every day, as well as their ability to respect the profes-sionalism and contribution of others. The moment theyentered the workplace, their positive attitude and willingnessto listen, learn and share their expertise were evident. Ifound myself wanting to talk to those people, to be aroundthem and to learn as much as I could from them.Individuals who possess those qualities are the type of peoplewho are leaders.

I will leave you with a few “pearls of wisdom” I’ve picked upover the years:

• The best leaders are those who are committed to developingother leaders.

• Lead by the combination of example, thought and voice.

• Fierce honesty and integrity are the foundation of sustainedleadership.

More personally, I’m reminded that leadership is the result of a number of experiences and influences that have taught meinvaluable lessons. I never forget that I am blessed with familyand friends who deeply care. And I am proud to know that Istand on the shoulders of people from humble beginnings whohad lofty aspirations and expectations.

Celebrate the joy of being a woman!

Cynthia Hardy Young

E

COMPANY: Encompass Financial Group LLC, anAllstate Company

HEADQUARTERS: Northbrook, IL

WEBSITE: www.encompassinsurance.com

BUSINESS: Insurance

RANKING: Fourth among personal lines insurance carriers targeting independent agencies


EMPLOYEES: 1,600 countrywide

TITLE: President

EDUCATION: JD

FIRST JOB: Attorney, litigation associate at Jones, Day, Reavis & Pogue

READING: Blindness, by Jose Saramago

PHILOSOPHY/LEGACY: Investing in the developmentand mentoring of others yields immeasurable returns.

FAMILY: Husband, Leonard; six siblings

INTERESTS: Astronomy, gardening, traveling, table tennis

FAVORITE CHARITY: United Negro College Fund

ENCOMPASS FINANCIAL GROUP LLC (ALLSTATE)

“Fierce honesty and integri ty are

the foundation of sustained

leadership.”


PDJPDJ

We celebrate our multi-culturalworkforce, and their rich contribution to our company and our communities.

recognizes diversityas a positive force

for global opportunity

Owens Corning

and growth.

Inside cover, 1 Ford Motor Company ford.com

41 Adecco adeccousa.com

3 American Airlines AA.com

145 AXA Equitable Life Insurance Companyaxa-equitable.com

20 Bank of Montreal bmo.com

186 Bank of the West bankofthewest.com

97 Bausch & Lomb bausch.com

105 BD bd.com

63 BellSouth bellsouth.com

183 Best Buy BestBuy.com

91 BlueCross BlueShield of North Carolina bcbsnc.com

53 Boeing Company, The boeing.com

83 Brinker International brinker.com

153 Cisco Systems Inc. cisco.com

157 Constellation Energy constellation.com

167 Con-way Inc. con-way.com

159 CVS/pharmacy cvs.com

39 DaimlerChrysler daimlerchrysler.com

85 DaimlerChrysler Financial Services daimlerchryslerfinancialservices.com/na

55 Darden Restaurants / Bahama Breeze bahamabreeze.com

127 Dell Inc. dell.com

141 Deloitte & Touche LLP deloitte.com/us

18 - 19 Dow Chemical Co., The dow.com

101 Eastman Kodak kodak.com

22 Ecolab Inc. ecolab.com

129 Federal Bureau of Investigation fbi.gov

Inside cover, 1 Ford Motor Company ford.com

11 Freescale Semiconductor freescale.com

13 Georgia Power georgiapower.com

73 Halliburton halliburton.com

17 Hallmark Cards hallmark.com

111 Highmark Inc highmark.com

121 Hilton Hotels Corporation hiltonworldwide.com

9 ITT Corporation ITT.com

161 IVY Planning ivygroupllc.com

123 KeyBank key.com

115 Lear Corporation lear.com

47 Lockheed Martin Aeronautics Company lockheedmartin.com

186 LSU lsu.edu

169 MFHA mfha.net

45 MGM MIRAGE mgmmirage.com

95 National City Corporation NationalCity.com

77 Nationwide Insurance nationwide.com

7 New York Life newyorklife.com

182 Owens Corning owenscorning.com

32 Parker Hannifin Corporation parker.com

71 PepsiCo pepsico.com

135 Pfizer Inc. Pfizer.com

109 Pitney Bowes Inc. pb.com

149 Raytheon raytheon.com

131 Rohm and Haas Company rohmhaas.com

143 Salt River Project (SRP) srpnet.com

103 Seagate Technology seagate.com

5 Shell Oil shell.com

65 Sodexho sodexhoUSA.com

165 Sovereign Bank sovereignbank.com

173 State Farm statefarm.com

16 Symantec Corporation symantec.com

3rd cover Symbol Technologies symbol.com

187 Unilever unilever.com

171 United States Postal Service usps.com

147 Vanguard Vanguard.com

79 Verizon verizon.com

4th cover Waste Management Inc. wm.com

57 WellPoint wellpoint.com

107 Whirlpool Corporation whirlpoolcorp.com

69 Xerox Corporation xerox.com

DOROTHY C. SUMMERFIELDUNIT CHIEF, SECURITY DIVISION


(FBI) WASHINGTON, D.C.

November has been designated National American Indian and Alaska Native Heritage Month to recognize the contributions of American Indians to the development and growth of the United States.It is an honor to participate in this celebrated month at the FBI where over 35 federally recognizedtribes have been represented by Native American special agent and support employees.

As a member of the Muscogee Creek Nation and a descendent of the Cherokee Nation ofOklahoma, I was the first female special agent from those tribal nations and am currently the FBI’shighest ranking. The FBI’s diversity efforts allowed me to achieve this position in history.

Our heritage month celebrations at the FBI have included the sharing of our tribal languagesthrough song, dance, and the art of storytelling. We have demonstrated our culture and history throughdisplays of paintings, poetry, beadwork, traditional music, intertribal styles of regalia, and deliciousAmerican Indian cuisine.

The FBI’s celebrations have shared the rich contributions to American History made by notableAmerican Indians as code talkers, vice-president of the United States, U.S. senator, Olympic goldmedalists, FBI special agents, and the first Native American astronaut to fly in outer space. The FBI’scelebrations demonstrate that people from very different backgrounds, cultures, and traditions cancome together to build a great country, and bring awareness that diversity can be a source of strength.

KENNETH BEGISHECLIENT RELATIONSHIP ADMINISTRATOR

THE VANGUARD GROUP

People inspire others every day in many ways. But there are only a few individualsthat have such a profound effect on others that their legacy withstands the testof time. Chief Manuelito (1818-1893), a principal war chief of the Dine’(Navajo) people, is one such individual.

In the mid-to-late 19th century, the doctrine of Manifest Destiny was alive,and westward expansion of the United States was certain. The Dine’ way of lifewas being challenged by an inescapable force—change. Chief Manuelito was asymbol of strength for the Dine’ people through this difficult period, and he took his leadership role very seriously. He fought for prosperity for his peopleand worked to ensure their safety at all times.

Adapting to change is a challenge that many of us face professionally andpersonally on a daily basis, and Chief Manuelito has inspired me to be a leaderin the face of change. I believe that we can learn from the example set by Chief Manuelito and be better prepared for success in the future.

PDJPDJ


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benchmarking workforce inclusion

and the best investmentyou can make toward the growth

of your diversity initiatives.

Subscribe today! Go to our secure order form atwww.diversityjournal.comto stay on top of the diversity world.

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industry today.


Adecco adeccousa.com Lois Cooper

ADT Security Services Inc. adt.com Nancy E. Chisholm

Aflac aflac.com Angie Hart

Agilent Technologies agilent.com Darlene J.S. Solomon, Ph.D.

American Airlines AA.com Debra Hunter Johnson

American Red Cross redcross.org Carmen S. Canino

Applied Materials appliedmaterials.com Charmaine Mesina

Bank of America bankofamerica.com Geri P. Thomas

Bausch & Lomb Inc. bausch.com Carmen C. Allen

BD bd.com Donna M. Boles

Best Buy BestBuy.com Julie Gilbert

Boeing Company, The boeing.com Bonnie Soodik

Brinker International brinker.com Rebeca Johnson

CDW Government Inc. (CDW-G) cdwg.com Chris Rother

Chubb Group of Insurance Companies chubb.com Ellen J. Moore

Cisco Systems Inc. cisco.com Sheila Talton

CIT Group Inc. cit.com Christine “Chris” Reilly

Consolidated Edison Company of New York coned.com Frances Resheske

Constellation Energy constellation.com E. Follin Smith

Con-way Inc. con-way.com J. Pat Jannausch

CVS/pharmacy cvs.com Helena B. Foulkes

DaimlerChrysler Financial Services daimlerchryslerfinancialservices.com/naTracy L. Hackman Janet B. Toronski

Darden Restaurants / Bahama Breeze bahamabreeze.com Laurie Burns

Dell Inc. dell.com Karen Quintos

Deloitte & Touche LLP deloitte.com/us Kim Griffin-HunterDow Chemical Company, The dow.com Julie Fasone Holder

Eastman Kodak kodak.com Mary Jane HellyarEcolab Inc. ecolab.com Susan Nestegard

EMC Corporation emc.com Irina Simmons

Encompass Financial Group LLC (Allstate) encompassinsurance.comCynthia Hardy Young

Federal Bureau of Investigation fbi.gov Cassandra M. Chandler

Fifth Third Bank – Western Michigan 53.com Michelle VanDyke

First Horizon National Corporation fhnc.com Sarah L. Meyerrose

Ford Motor Company ford.com Susan Cischke

Freescale Semiconductor Inc. freescale.com Jennifer B. Wuamett

Georgia Power georgiapower.com Anne Kaiser

Halliburton halliburton.com Margaret E. Carriere

Harris (a part of BMO Financial Group) theharris.com Deirdre C. Drake

Highmark Inc. highmark.com Nanette DeTurk

Hilton Hotels Corporation hiltonworldwide.com Madeleine Kleiner

Houston Astros Baseball Club astros.com Pam Gardner

InterContinental Hotels Group ichotelsgroup.com Roslyn Neal Dickerson

ITT Corporation ITT.com Brenda Reichelderfer

Kelly Services Inc. kellyservices.com Catherine King

KeyBank key.com Poppie Parish

KeySpan Corporation keyspanenergy.com Coleen Ceriello

KPMG LLP kpmg.com Candace Duncan

Leading Women Entrepreneurs of the World leadingwomen.org V. Cheryl Womack

Lear Corporation lear.com Vickie Piner

Lockheed Martin Aeronautics Company lockheedmartin.comStephanie C. Hill June R. Shrewsbury

Longs Drug Stores Corporation longs.com Linda M. Watt

Los Alamos National Laboratory lanl.gov Susan Seestrom

Lucent Technologies lucent.com Elizabeth Hackenson

Medtronic Inc. medtronic.com Michelle Miller

MetLife Bank, N.A. metlifebank.com Donnalee DeMaio

MGM MIRAGE mgmmirage.com Renee West

MTV Networks viacom.com Melisa Quinoy

Nalco Company nalcom.com Deborah Hockman, Ph.D.

National City Corporation NationalCity.com Terri Hamilton Brown

Nationwide nationwide.com Gale V. King

New Century Financial Corporation ncen.com Patti M. Dodge

New York Life Insurance Company newyorklife.com Katherine O'Brien

Northrop Grumman Information Technology northropgrumman.com Linda A. Mills

Oklahoma Natural Gas Company (ONEOK) oklahomanaturalgas.com Phyllis Worley

Owens Corning owenscorning.com Sheree Bargabos

Parker Hannifin Corporation parker.com Pamela Huggins

Pfizer Inc. Pfizer.com Sandra Phillips

Pitney Bowes Inc. pb.com Leslie Abi-Karam

Raytheon raytheon.com Rebecca R. Rhoads

Rohm and Haas Company rohmhaas.com Anne M. Wilms

Royal Dutch Shell shell.com Susan Hodge

Salt River Project (SRP) srpnet.com Barbara Hoffnagle

Seagate Technology seagate.com Karen Berchtold-Hanlon

Sodexho sodexhoUSA.com Carol L. Alesso

Southern Company southerncompany.com Marsha Johnson

Spencer Stuart spencerstuart.com Sharon Hall

Sprint Nextel Corporation sprint.com Chris A. Hill

Starbucks Coffee starbucks.com Wendy Pinero

State Farm statefarm.com Susan D. Waring

State Street Corporation statestreet.com Alison Quirk

Symantec Corporation symantec.com Janice Chaffin

Symbol Technologies Inc. symbol.com Kathy Paladino

Tenet Healthcare Corporation tenethealth.com Jennifer Daley, M.D.

Texas Instruments ti.com Terri West

Textron Inc. textron.com Mary L. Howell

U.S. General Services Administration gsa.gov Lurita DoanUnited States Air Force af.mil Maj. Gen. Larita Aragon

United States Army us.army.mil Brig. Gen. Anne F. Macdonald

United States Navy navy.mil R.Adm. Nancy Elizabeth Brown

United States Postal Service usps.com Susan M. LaChance

Vanguard Vanguard.com Carol L. Dow

Verizon Business verizon.com Terri Dean

Verizon Communications verizon.com Marilyn O'Connell

Verizon Wireless verizon.com Katherine Greene

Wachovia wachovia.com Valarie A. Udeh

Waste Management Inc. wm.com Stephanie Valdez

WellPoint wellpoint.com Dijuana Lewis

Whirlpool Corporation whirlpoolcorp.com Kathryn L. Nelson

World Bank, The worldbank.org Katherine Sierra

Xerox Corporation xerox.com Patricia Elizondo

W O M E N W O R T H W A T C H I N G I N 2 0 0 7Also Featuring: A Preface from Ilene Lang • National American Indian Heritage Month • Catalyst

Laurie BurnsDarden Restaurants /Bahama Breeze

Sandra PhillipsPfizer Inc.

R.Adm.Nancy Elizabeth BrownUnited States Navy

Julie Fasone HolderThe Dow Chemical Company

Katherine GreeneVerizon Wireless

Kim Griffin-HunterDeloitte & Touche LLP

Lurita DoanU.S. General Services Administration

Carol L. AlessoSodexho

Rebecca R.RhoadsRaytheon

Rebeca JohnsonBrinker International

Susan CischkeFord Motor Company

Gale V. KingNationwide

Brig. Gen.Anne F.MacdonaldUnited States Army Bonnie Soodik

The Boeing Company

Patricia ElizondoXerox Corporation

Dijuana LewisWellPoint

Terri Hamilton BrownNational City Corporation

Deirdre C. DrakeHarris (BMO Financialgroup)

Poppie ParishKeyBank

Nanette DeTurkHighmark Inc.

Karen QuintosDell Inc.

Susan M. LaChanceUnited States PostalService

Susan D. WaringState Farm

Margaret E.CarriereHalliburton

Mary Jane HellyarEastman Kodak

Anne KaiserGeorgia Power

Cassandra M.ChandlerFBI

Katherine O’BrienNew York Life InsuranceCompany

Kathryn L.NelsonWhirlpool Corporation

Maj. Gen. Larita AragonUnited States Air Force

Debra Hunter JohnsonAmerican Airlines

Renee WestMGM MIRAGEMadeleine Kleiner

Hilton Hotels Corporation

Carmen C. AllenBausch & Lomb Inc.

Lois CooperAdecco

Volume 8, Number 6 November / December 2006

Susan HodgeRoyal DutchShell

Stephanie ValdezWasteManagement Inc.

$25.00 U.S.

June R. ShrewsburyLockheed Martin Aeronautics Company

PamelaHugginsParkerHannifinCorporation

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Sheila TaltonCisco Systems Inc.

diversity journal nov/dec 2006

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