division of health sciences office of institutional integrity protecting yourself and your practice

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DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

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Page 1: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

DIVISION OF HEALTH SCIENCES OFFICE OF

INSTITUTIONAL INTEGRITY

Protecting Yourself and Your Practice

Page 2: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

WHAT IS HEALTHCARE COMPLIANCE?

Wide range of activities to help prevent, detect, and avoid fraud and abuse.

Follow institutional policy, state and federal laws & regulations

Monitor practice ethics and patient rights legislation

Effective training, communication, monitoring, enforcement and response

Page 3: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

WHO IMPLEMENTS THE COMPLIANCE PROGRAM?

Office of Institutional Integrity

• Chief Institutional Integrity Officer- Kenneth DeVille, PhD, JD

• Executive Assistant- Lauren Perry

• Healthcare Regulatory Specialist- Michelle C. Evans, MPA

• Billing Compliance Manager- Brandy Styron, RHIA, CCS-P

• Billing Compliance Reviewers- Michele Lang, Kenya Dudley, Ashley Ross

• Administrative Support Associate- Pam Martin

Compliance Committees (BSOM, CAHS, SoDM, CoN)

Most important resource: Individual Employees!

Page 4: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

TOP COMPLIANCE RISK AREAS

Documentation and Billing Integrity

Fraud and Abuse Laws

HIPAA Privacy

Page 5: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

DOCUMENTATION AND BILLING

Accurate Coding and Billing are Critical

Fraudulent Billings Result in Stiff Penalties

Billing and Reimbursement Reviews Billing for services not performed (or underperformed) Ordering/billing for medically unnecessary

services Double billing, Upcoding/Downcoding If it’s not documented, it will not be

reimbursed

Page 6: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

DOCUMENTATION AND BILLING

Teaching Physician Documentation RulesGenerally need evidence of physician presence during key portion of medical management with resident.

Electronic Medical Record Issues Sharing of passwords prohibited

Cutting and pasting is not recommended

Easy for internal reviewers and external auditors to track.

Assuming notes (History and Physical, progress notes, office visit, consults) instead of adding an addendum. (i.e. when adding a teaching statement, do not click “make me the author”)

Page 7: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

NAVIGATING FRAUD AND ABUSE LAWS

FUNDAMENTAL POINTS Laws are very broad

Laws are complex and not intuitive

Laws apply to a wide variety of common financial relationships that are not obvious kickbacks or fraud

Penalties are serious

Enforcement is rising because of financial benefit to government.

Mistakes are not fraud, BUT lack of system to control mistakes or insufficient response to mistakes MAY BE

Defense is very expensive, even if successful.

Page 8: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL FALSE CLAIMS ACT 31 U.S.C. §§ 3729-33

False Claims Act (FCA) prohibits anyone from “knowingly” submitting a false or fraudulent claim for payment to the government.

“Knowingly” means (i) actual knowledge; (ii) acts in deliberate ignorance of the truth or falsity of the information; or (iii) acts in reckless disregard of the truth or falsity of the information.

No proof of specific intent to defraud is required.

Page 9: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL FALSE CLAIMS ACT

False Claims “can” result from actions such as:

Billing for services not rendered

“Upcoding”

“Double-billing”

Lack of medical necessity

Pattern of insufficient documentation

Violation of billing rules

False certification

Page 10: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL FALSE CLAIMS ACTQUI TAM ACTIONS

The FCA allows a private person (a “qui tam relator”) to bring a civil action in the name of the United States.

Qui tam relators share in any money recovered

(including settlements). If government joins in action, relator is entitled to 15% to

25% of proceeds depending on relator’s contribution to case.

If government does not join in action, court may award relator not less than 25% and not more than 30% of proceeds.

Page 11: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL FALSE CLAIMS ACT

Civil Penalties: Triple damages and penalties of $5,500 to $11,000 per false

claim for submission or causing submission of false claim.

Criminal Penalties: Felony conviction: 5-20 years in jail Misdemeanor conviction: 1 year in jail

Page 12: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL ANTI-KICKBACK STATUTE (42 USC § 1320A-7B(B))

Prohibits offering, paying, soliciting or receiving anything of value to induce or reward referrals or generate Federal health care program business

Page 13: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL ANTI-KICKBACK STATUTE

Statute makes it a crime (felony) to:

Knowingly and willfully

Solicit, offer, receive, or pay

Any remuneration (cash or in kind)

With intent to induce

Referrals of an individual for The furnishing of a service or item or procedure For which a federal healthcare program will pay.

Page 14: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL ANTI-KICKBACK STATUTE

Examples of Kick-backs: Money, discounts, gifts, and credits

Criminal and civil liability for failure to comply

Criminal fines up to $25,000 and up to 5 yrs prison term per violation

Civil money penalties of $50,000 per violation Up to 3 times the amount of kickback Exclusion from federal health care programs *Possible violation of the False Claims Act

Page 15: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

FEDERAL PROHIBITION ON PHYSICIAN SELF-REFERRAL

STARK LAW (42 USC § 1395NN)

Prohibits a physician from referring Medicare patients for designated health services to an entity with which the physician (or immediate family member) has a financial relationship, unless an exception applies

Prohibits the designated health services entity from submitting claims to Medicare for those services resulting from a prohibited referral

http://blog.tcs-inc.us/the-medsafe-compliance-corner/bid/54023/The-Stark-Law

Page 16: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

PHYSICIAN SELF-REFERRAL STARK LAW

Only certain “designated health services” subject to Stark Law

Stark Safe Harbor/Exceptions

Civil liability for failure to comply Overpayment/refund obligation False Claims Act liability Civil monetary penalties and program exclusion for

knowing violations Potential $15,000 CMP for each service Civil assessment of up to three times the amount claimed

Page 17: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

HIPAA PRIVACY RULE45 CFR PART 160

SUBPARTS A & E OF PARTS 164 

Use and Disclosure of Protected Health Information (PHI)

Patient Rights regarding PHI

University Privacy Officer responsible for implementation and day-to-day administration

All privacy complaints should be directed to the University Privacy Officer

Page 18: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

OFFICE OF INSTITUTIONAL INTEGRITYCODE OF CONDUCT

Standards for conduct at BSOM

Must read and sign attestation for Code of Conduct

Individual commitment to understanding and following the rules and ethical standards

Condition of employment

Page 19: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

REPORTING INCIDENTS OF POTENTIALNON-COMPLIANCE TO THE

OFFICE OF INSTITUTIONAL INTEGRITY

Encouraged to use supervisors, administrators as the first line of reporting of any known incidents of noncompliance

Compliance HotlineAvailable 24 hours a day, 7 days a weekCan be anonymousToll free 1-866-515-4587E-mail [email protected]

No retaliation for good faith reporting of incidents of noncompliance

All good faith reports will be fully investigated

Confidentiality maintained to the fullest extent possiblePhysicians and staff have a professional duty to report potential

problems.

Page 20: DIVISION OF HEALTH SCIENCES OFFICE OF INSTITUTIONAL INTEGRITY Protecting Yourself and Your Practice

DIVISION OF HEALTH SCIENCES OFFICE OF

INSTITUTIONAL INTEGRITY

[email protected]

744-5200