diy to cms

June 2011

DIY to CMSModernizing Simon Fraser University’s Web Presence

IT Services - Frances Atkinson / Jeremy Rosenberg

About SFU

• One University - Three campuses• Burnaby• Surrey• Vancouver

• 32,000 students • 100,000 alumni


About Us

• Frances Atkinson IT Director

• Jeremy Rosenberg CMS Project Manager


A Sea of DIY


Why did we need a CMS?

Provide web authoring tools?Publishing service since 90’s

Promote branding standards? CLF introduced 2006

Collect electronic information?WebForm and WebSurvey since 2003


Why did we need a CMS?

Which all great but...


Information architecture approach

courtesy of xkcd.com


Imagining the Possibilities


The Solution

Clerical Staff Instructors Researchers Technical Experts


The Inverted Pyramid of Support


Technology Adoption Curve

We areHere


Phase 1

• Re-platform vs Re-imagine

• 200-400 Official Sites

• Author training

• Support structure


Phase 2

• 1200 more sites

• Social and Mobile

• Interactive Forms

• Academic Use Cases

• Scaling Analysis


Phase 3

• Realtime data integration

• Automated provisioning

• Courses

• Research

• Personal

• 30000 + Authors


Progress

Trained Authors: 150+

Active Migrations: 47

Live Sites: 54

Trained Developers: 12

Software Upgrades: 1


Challenges

• Unexpected

• New kind of technology

• The damn DAM

• Matching complexity to task

• Java learning curve

• Expected

• Resistance to change


Resistance to Change

• Lack of technical skills

• Confusing Service and Platform

• Perceived Strong-arming

• Hiring External Developers

• Committing to legacy systems

• Cutting and Pasting HTML


Fostering Creativity

• Faculty Profiles

• Mobile Web Interest Group

• Tuition Calculator

• Seeking reusable content

• Distributed Administration

• Protected Committee Spaces


THANK YOU

Thank You

[email protected]@sfu.ca

mailto:[email protected]




diy to cms

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