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  • 8/11/2019 DNV Competence Management

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    Developing Crew CompetenceStandards - a Practical Approach

    Gordon Halsey DNV SeaSkill

    1st

    October 2009

    The Company of Master Mariners of Canada

    St. Johns, Newfoundland

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    Det Norske Veritas AS. All rights reserved Slide 207 October 2009

    Competence Management System (CMS)

    2009

    1. 2. 3. 4.

    Fleet/Vessel

    -SpecificCompetence

    Standards for

    each Rank:

    Technology

    on board

    Operationalprocedures

    Company

    policies

    Identify Best

    Practices for

    above

    Competence

    Specifications Verify trainingeffectiveness/competence

    implementation

    DNV

    Certified

    CMS **

    Competence Mapping needs to be done to identify gaps

    Training shall be done to upgrade skills, increase staff value

    and retention rate within the Company

    ** Optional

    Map

    Competences

    Identify

    training needsEstablish

    performance

    criteria

    Competence

    Management

    System

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    Det Norske Veritas AS. All rights reserved Slide 307 October 2009

    CMS Process overview

    Company

    KPIs

    (Re-) define

    competence

    needs

    Map

    CurrentPerformance

    Map

    PerformanceGaps

    Plan

    Closing

    of Gaps

    Implement

    Monitor,

    review and

    assessresults

    Standards of

    Competence:

    All Ranks

    Standards of

    Competence:

    Rank

    Standards for

    Training

    TrainingVerification

    Risk Assessment

    Cause Analysis

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    Det Norske Veritas AS. All rights reserved Slide 407 October 2009

    Identify the tasks

    Identify the risks involved in carrying out thetasks

    Workshops to identify operational tasks

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    Det Norske Veritas AS. All rights reserved Slide 507 October 2009

    Workshop content

    For a given scenario

    WALK THE VOYAGE

    Produce a set of core competencies

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    Det Norske Veritas AS. All rights reserved Slide 607 October 2009

    Establish a scenario

    For a representative vessel type

    In an area where content standards

    exist

    For a specified operation

    For a specified target population

    New application, no previous

    standard

    IMO model course or approved

    standard (e.g., STCW)

    Liquid bulk cargo

    Master, Deck Officer, Electrician

    Such as e.g.

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    Det Norske Veritas AS. All rights reserved Slide 707 October 2009

    The professional profile - what the person must be able to do

    Here is an example of

    a description of the

    professional profile

    or capabilitiesrequired for the

    target population:

    The ships officer should be capable of taking command of the ship, operating theships controls for the propeller, rudder and thrusters, and using tugs in a variety of

    environmental conditions. The officer should be able to take the ship through a narrow

    and shallow channel requiring tight turns, swing the vessel off the berth and bring the

    ship alongside at a pre-determined position and be able to conduct the reverse

    sequence of operations to take the ship to sea.

    Can we describe the professional profile for the

    target population working in the environment we

    have described?

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    Det Norske Veritas AS. All rights reserved Slide 807 October 2009

    CMS - Stepwise developmental approach

    Training and Assessment can be conducted at Functional, Area &/or Specific Competence level

    Each Area of Competence

    translated into Specific

    Competence Requirements

    Specific CompetencePerformance Criteria

    Each Specific

    Competence Requirement

    provided with Performance

    Criteria

    Areas of Competence

    Each CompetenceFunction translated into

    Areas of Competence relevant

    to the Rank

    Functional Competencies

    Navigation

    Cargo Operation

    & Stability

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

    Marine Engineering

    Maintenance & Repair

    Electrical, Electronics &

    Controls

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 907 October 2009

    CMS - Stepwise developmental approach

    Functional Competencies

    Navigation

    Cargo Operation

    & Stability

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

    Marine Engineering

    Maintenance & Repair

    Electrical, Electronics &

    Controls

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 1007 October 2009

    CMS Functional competencies

    Technical

    Competencies

    Operations

    Maintenance &

    Repair

    Safety, Security

    & Environment

    Leadership Skills

    Nautical (Master/Chief Officer, 2nd & 3rd

    Officer): Navigation

    Ship Stability & Maintenance

    Cargo Operations (Oil & Gas)

    Safety, Security and Environment

    Leadership Skills

    Engineering (Chief/2nd Engineer, 3rd/4th

    Engineer, Jr Engineer, Cargo Engr &

    Elect Officer):

    Marine Engineering

    Electrical, Electronics and Control Maintenance and Repair

    Safety, Security, Environment andEmergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 1107 October 2009

    CMS - Stepwise developmental approach

    Areas of Competence

    Each CompetenceFunction translated into

    Areas of Competence relevant

    to the Rank

    Functional Competencies

    Navigation

    Cargo Operation

    & Stability

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

    Marine Engineering

    Maintenance & Repair

    Electrical, Electronics &

    Controls

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 1207 October 2009

    Master & C/O areas of competence (e.g.)

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    Det Norske Veritas AS. All rights reserved Slide 1307 October 2009

    Deck Officer areas of competence (e.g.)

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    Det Norske Veritas AS. All rights reserved Slide 1407 October 2009

    CMS - Stepwise developmental approach

    Each Area of Competence

    translated into Specific

    Competence Requirements

    Specific Competence

    Areas of Competence

    Each CompetenceFunction translated into

    Areas of Competence relevant

    to the Rank

    Functional Competencies

    Navigation

    Cargo Operation

    & Stability

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

    Marine Engineering

    Maintenance & Repair

    Electrical, Electronics &

    Controls

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 1507 October 2009

    CMS Specific competence requirements

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    Det Norske Veritas AS. All rights reserved Slide 1607 October 2009

    Function, area and specific competence

    Competence Function

    Area of Competence

    Specific Competencies

    (Tasks)

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    Det Norske Veritas AS. All rights reserved Slide 1707 October 2009

    Anatomy of a competence requirement

    2.0 Basic manoeuvring

    2.1 Establish slow speed control

    2.1.1 Calculate distance from dock or berth to establish slow speed control A

    2.1.2 Identify slow speed regime for ship U

    2.1.3 Set rudder angle before kick ahead A

    2.1.4 Use kick ahead for transverse control A

    2.1.5 Balance with short periods of modest stern power A

    2.1.6 Return rudder amidships after stopping engine A

    2.1.7 Recognise the correlation between speed and wake wash K

    2.1.8 Anticipate effect of wake wash along the intended route A

    2.1.9 Adhere to company regulations regarding speed in confined waters K

    2.2.10 Minimise periods of no control I

    2.2.11 Set allowable quick astern order at berth A

    The

    task/competence

    domain

    The task

    The competence

    requirements

    Level of cognitionKnowledge, Understanding,

    Application, Integration

    (used to determine assessment)

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    Det Norske Veritas AS. All rights reserved Slide 1807 October 2009

    CMS - Stepwise developmental approach

    Training and Assessment can be conducted at Functional, Area &/or Specific Competence level

    Each Area of Competence

    translated into Specific

    Competence Requirements

    Specific CompetencePerformance Criteria

    Each Specific

    Competence Requirement

    provided with Performance

    Criteria

    Areas of Competence

    Each CompetenceFunction translated into

    Areas of Competence relevant

    to the Rank

    Functional Competencies

    Navigation

    Cargo Operation

    & Stability

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

    Marine Engineering

    Maintenance & Repair

    Electrical, Electronics &

    Controls

    Safety, Security,

    Environment &

    Emergencies

    Leadership Skills

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    Det Norske Veritas AS. All rights reserved Slide 1907 October 2009

    Performance criterion

    Specific

    Competence

    Requirement

    Area of

    Competence

    Performance

    Criteria for

    uniform

    assessment

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    Det Norske Veritas AS. All rights reserved Slide 2007 October 2009

    CMS Application possibilities...

    CMS

    Leadership

    PlanningRecruitment

    & Selection

    Performance

    Appraisal

    Promotions

    Competence &

    Skills

    Development

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    Det Norske Veritas AS. All rights reserved Slide 2107 October 2009

    Generic DNV Competence Standards

    Standard3-301 competence of ships superintendents.pdf

    Standard3-302 competence of shipboard lng cargo operators.pdf

    Standard3-303 stcw basic safety for seafarers.pdf

    Standard3-304 Competence of ships electrical officers and engineers.pdf

    Standard3-305 competence of shore side personnel handling dangerous

    goods.pdf Standard3-307 ship-handling competence requirements for berthing and

    unberthing large vessels.pdf

    Standard3-310 competence of tender operators.pdf

    Standard3-312 competence of officers for navigation in ice.pdf

    Standard3-317 shipboard cargo operators crude oil tankers.pdf

    Standard3-318 shipboard cargo operators product tankers.pdf

    Standard3-319 shipboard cargo operators chemical tankers.pdf

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petence%20of%20shore%20side%20personnel%20handling%20dangerous%20goods.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-305%20competence%20of%20shore%20side%20personnel%20handling%20dangerous%20goods.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-304%20Competence%20of%20ships%20electrical%20officers%20and%20engineers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-304%20Competence%20of%20ships%20electrical%20officers%20and%20engineers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-304%20Competence%20of%20ships%20electrical%20officers%20and%20engineers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-303%20stcw%20basic%20safety%20for%20seafarers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-303%20stcw%20basic%20safety%20for%20seafarers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-303%20stcw%20basic%20safety%20for%20seafarers.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-302%20competence%20of%20shipboard%20lng%20cargo%20operators.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-302%20competence%20of%20shipboard%20lng%20cargo%20operators.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-302%20competence%20of%20shipboard%20lng%20cargo%20operators.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-301%20competence%20of%20ships%20superintendents.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-301%20competence%20of%20ships%20superintendents.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_1/Standard3-301%20competence%20of%20ships%20superintendents.pdf
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    Det Norske Veritas AS. All rights reserved Slide 2207 October 2009

    http://www.dnv.com/