do public access icts have an impact on socio-economic development?
DESCRIPTION
Presentation at WSIS +10 on 23 February 2013TRANSCRIPT
WSIS+10 26 February 2013
Do Public Access ICTs have an Impact on Socio-Economic Development?
Solution to digital divide!
Invest, invest, invest!
PUBLIC ACCESS AT THE TIME OF WSIS…
High expectations!
peregrinari
Mark Surman
Mark Surman
CSC India
ARE PUBLIC ACCESS ICT VENUES…
failures?
make_change
frivolous?
mikekogh
needed? digital.democracyirrelevant? DFID
this is a blank slide for photos or graphics
Lithuania
Ghana
Botswana
South Africa
Bangladesh
Philippines
Chile
Brazil
GLOBAL IMPACT STUDY OF PUBLIC ACCESS TO ICTS
globalimpactstudy.org
libraries telecenters cybercafés
DIFFERENT MODELS OF PUBLIC ACCESS
WHAT DID WE FIND?
I. Digital inclusion
II. Social and economic impacts
III. Value of public access
DIGITAL INCLUSION
Dorian V.
THE CRITICAL FIRST TOUCH
Bangladesh Brazil Chile Ghana Philippines0
10
20
30
40
50
60
70
80
90
100
First use of computer at public access venueFirst use of Internet at public access venue
% o
f use
rs
For more than half of the user survey respondents, a public access venue provided them with their:• first ever contact with computers (50%) • first ever contact with the Internet (62%)
ONLY OPTION FOR ACCESS
Public access venues were the only source of access to the Internet for at least a third (33%) of survey respondents
The majority of respondents (over 55%) would see a decrease in their use of ICT if public access venues were no longer available
To get help from other users
To get help from venue staff
Better equipment than home or work
No other option for computer access
To work or be with friends or other people
No other option for Internet access
0 5 10 15 20 25 30 35
Main reasons for using public access venues
DIGITAL LITERACY – ICT SKILLS
Users identified public access venues as the most important place for development of their computer (40%) and Internet (50%) skills
Publ
ic a
cces
s ve
nue
Home
Scho
ol0
10
20
30
40
50
60
ComputerInternet
SOCIAL & ECONOMIC IMPACTS
DOMAIN USES
Communications & Leisure
Education Employment & Income
Culture & Language
Health Governance0
10
20
30
40
50
60
70
80
90
% of users engaged in domains in the last 12 months
All Venues
USER NEEDS DRIVE USE
Didn'
t hav
e th
e ne
ed
Didn'
t thi
nk o
f it
No sp
ecifi
c re
ason
Secu
rity
of m
y in
form
atio
n
Privac
y
Som
e ot
her r
easo
n0
10
20
30
40
50
60
70
Why didn’t you use public access for…
Employment & Income Education HealthGovernance Culture & Language
% o
f u
se
rs
Did you search for a job? (57%)
Did you find information to apply? (89%)
Did you apply? (91%)
GOAL ACHIEVEMENT
Employment & Income
THE VALUE OF PUBLIC ACCESS
Ryan McFarland
(National Library in Peru)
COMMUNICATIONS & SOCIAL NETWORKS
MOBILE PHONES ARE NOT A SUBSTITUTE
Almost all users surveyed have a mobile phone (96%)
Only 4% of non-users don’t use public access venues because of mobile phones
South Africa In-depth Study Western Cape teens with mobile Internet Teens have developed practices to maximize
use of both mobiles and public access Mobiles supports social literacies
Public access supports digital literacies
Marion Walton
LOOKING FORWARD
1. Re-commit to public access as a priority
2. Re-connect with domain-specific priorities
3. Re-think value of social media and games
4. Embrace mobiles
5. Recognize value of place
SPL pic
majordojo
Seattle Public Library
Technology & Social Change Grouptascha.uw.edu | @taschagroup
globalimpactstudy.org | @ictimpact
Thank You
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Chris [email protected]