docu53999 backup and recovery manager release 1.2 release notes

8/9/2019 Docu53999 Backup and Recovery Manager Release 1.2 Release Notes

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Release Notes

EMC

Backup & Recovery Manager

Release number 1.2

RELEASE NOTES

P/N 302-000-785REV 01

June, 2014

These release notes contain supplemental information about EMC Backup & RecoveryManager release 1.2. Topics include:

u Revision history......................................................................................................... 2u Product description....................................................................................................2u New features and changes......................................................................................... 2u Fixed problems in Backup & RecoveryManager 1.1....................................................3

u Fixed problems in Backup & Recovery Manager release 1.0........................................3u Environment and system requirements...................................................................... 4u Known problems and limitations................................................................................4u Technical notes........................................................................................................13u Documentation........................................................................................................ 14u Installation.............................................................................................................. 15u Troubleshooting and getting help.............................................................................16


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Revision historyThe following table presents the revision history of this document:

Revision Date Description

01 June, 2014 First release of EMC Backup & Recovery Manager release 1.2.

Product descriptionBackup & Recovery Manager provides enterprise management capabilities, monitoring,and reporting on day-to-day backup, and replication activities.

The Backup & Recovery Manager provides the following:

u Monitoring of backup and replication (Avamar only) capabilities across multiple

Avamar grids, and NetWorker servers.u Viewing of system alerts and events capabilities for all Avamar, NetWorker, and Data

Domain systems from a single location. System events and alerts often require userintervention for the following items:

l Errors

l Warnings

u Quick access to system information.

u Access to the Backup & Recovery Manager through a mobile device.

u Intelligent grouping to eliminate clutter.

u

Filtering capabilities.u Search capabilities.

u Simplified management for single object focus.

u Capacity management reporting for all Avamar, and Data Domain systems includingcapacity used, remaining, and trending.

u Start, stop, and restart for Avamar and NetWorker backup jobs.

New features and changesThe following table lists the new features and functionality available in Backup &

Recovery Manager release 1.2.

Table

Features and functionality in Backup & Recovery Manager release 1.2

Feature or functionalityenhancement

Description

Mobile application support Provides mobile applications for both iOS and Android that use

the existing Backup & Recovery Manager server and enables

monitoring of alerts, systems, and activities from tablet devices.

Mobile applications are available for the following mobile devices:

l iPad 2, iPad 3rd generation, and later

Release Notes

2 Backup & Recovery Manager1.2 Release Notes


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Table

Features and functionality in Backup & Recovery Manager release 1.2 (continued)

Feature or functionalityenhancement

Description

l iPad mini

l Android version 3.1 and later

Avamar 7.1 support Provides support for changes and additions specific to Avamar

7.1.

NetWorker 8.2 support Provides support for changes and additions specific to NetWorker

8.2.

Start, stop, and restart

capability for Avamar, and

NetWorker backup jobs

Provides the ability to start, stop, and restart backup jobs from the

Backup & Recovery Manager in the Activities section of the UI.

Fixed problems in Backup & Recovery Manager 1.1The following table lists fixed problems in Backup & Recovery Manager release 1.1.

Table 2

Fixed issues in Backup & Recovery Manager release 1.1

Issue number Description of fixed issue

38633 The worst systems do not count Backup & Recovery Manager server errors and

warnings.

45049 The backup duration is incorrect when the NetWorker server and the Backup &

Recovery Manager server are in different time zones.

Fixed problems in Backup & Recovery Manager release 1.0The following table lists fixed problems in Backup & Recovery Manager release 1.0.

Table 3

Fixed problems in Backup & Recovery Manager release 1.0

Issuenumber

Description of fixed issue

45062 As a Daylight Saving Time issue, NetWorker backup history before November

2012, 12 a.m. disappeared from the Backup & Recovery Manager server.

45536 The System summary report is not generated for Data Domain.

46289 The Avamar adaptor does not handle stop, start, enable, or disable replication

errors.

46376 The Backup & Recovery Manager shows less than 60 seconds elapsed time and 0

KB for NMM 2.4 clients.

46379 Monitoring of NetWorker 8.0 SP1 causes processing errors.

46509 System details are missing for 4.9 Data Domain systems.

RELEASE NOTES

Fixed problems in Backup & Recovery Manager 1.1 3


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Table 3

Fixed problems in Backup & Recovery Manager release 1.0 (continued)

Issuenumber

Description of fixed issue

46633 The NetWorker adaptor does not process group jobs correctly for 8.0 and later

servers when group names are not provided.

46646 Must include in MC Server and the Avamar adaptor, protection against null

objects.

The following issues are clones of this issue:

l 46647

l 46648

l 46649

l 46650

l 46651

46904 The MC Server publishes a duplicate client update (event code 22211) with

empty event data, and causes the adaptor to stop responding.

The following issues are clones of this issue:

l 46906

l 46907

l 46908

l 46913

l 47061

47040 Values are missing in Activity Details for NetWorker module backups.

47175 The Details section of the Avamar replications list includes an incorrect number

for replicated backups which appears to be linked to the number of table entries

currently shown in the paged table/grid.

Environment and system requirementsThe Backup & Recovery Manager requires the following minimum browser versions:

u Apple Safari 4+

u Google Chrome 19+

u Microsoft Internet Explorer 8+

u Mozilla FireFox 5+Be sure that the pop-up blocker is turned off to allow UI and online help pop-ups.

Known problems and limitationsThis section describes known limitations found in Backup & Recovery Manager release1.0, 1.1, and 1.2.

The following table identifies problems and limitations in Backup & Recovery Manager.

Release Notes



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Table 4

Known limitations in Backup & Recovery Manager

Issue number Description of limitation Product feature

"192545" on page

6

The most recent Backup & Recovery Manager

adaptor is not packaged in NetWorker 8.2.

NetWorker

adaptor

"188157" on page

7

Single sign-on login does not work for the Avamar

7.0 SP1 and SP2 System Maintenance page.

Single sign-on

"61234" on page 7 Help search operations are disabled after the first

search in iPad mobile.

Mobile

"60484" on page 7 Past backup and replication jobs are listed despite a

request for Today.

Mobile

"60277" on page 7 Replicated backups list is limited to 500 backups in

the mobile application.

Mobile

60100 on page 7 Start and restart buttons are disabled for completed

and failed Avamar backups.

Avamar backups

59913 on page 8 Sorting fields in Backup & Recovery Manager does

not work as expected.

Sorting

"57614" on page 8 After launching the online help, the Backup &

Recovery Manager times out on Google Nexus.

Mobile

56651 on page 8 The Backup & Recovery Manager UI does not launch

with Internet Explorer 11.

Browser

56405 on page 9 The Duration field is blank for replication in the

mobile application.

Mobile

54277 on page 9 Data Domain System Summary reports take 24

hours to generate after registration.

Reports

51974 on page 9 Exporting Avamar and Data Domain Capacity and

Usage reports results in the Duplicate headers

received from server error.

Browser

51490 on page 9 No results appear when you run reports on Internet

Explorer 8 and 9 browsers.

Reports

50848 on page 9 VMware vami utilities do not provision Internet

Protocol version 6 (IPv6) addresses.

IPv6

49941 on page 10 Avamar Client Manager single sign-on fails and

results in an error.

Single sign-on

49732 on page 10 Duration for NetWorker policy based backups is

incorrect in the Activities Details panel.

NetWorker policy

based backup

activities

49365 on page 10 A search for a server's fully qualified domain name

returns only the system.

Search

49268 on page 11 NetWorker Activities start and end times are ahead

by one hour.

NetWorker policy

based backup

activities

RELEASE NOTES

Known problems and limitations 5


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Table 4

Known limitations in Backup & Recovery Manager (continued)

Issue number Description of limitation Product feature

48187 on page 11 NetWorker backups that complete within seconds

are not displayed on the Backup & Recovery

Manager server.

NetWorker

backups

47108 on page 11 MCGUI and Backup & Recovery Manager report

differently on Avamar VM image backups.

Avamar backups

45599 on page 11 Microsoft Internet Explorer 8 is slow to respond

under heavy loads.

Browser

45422 on page 11 Export of a backup summary report with > 100,000

records results in http errors.

Backup summary

report

45325 on page 12 The Backup saveset report takes 30 seconds to load

and generates an empty report.

Backup summary

report

45191 on page 12 The backup duration can be incorrect by 1 minute. Backups

"45062" on page 12 Daylight Saving Time causes incorrect backup and

replication activities duration.

Backup and

replication

activities

44015 on page 12 Unable to view the Backup or Replication tab while

viewing search results.

Search

43782 on page 12 The NetWorker adaptor for Windows installer

displays strange characters in the path.

NetWorker

adaptor

installation

43743 on page 13 Unable to click the link to view the worst systems

errors and warnings charts in Internet Explorer 8.

Alerts

43422 on page 13 The target is displayed as unknown for some

NetWorker backups in Activities.

NetWorker

backup activities

43397 on page 13 Clicking the hyper link for a system not registered to

the Backup & Recovery Manager server results in a

blank page.

Replication

activities

39499 on page 13 Device field in the Activities summary is not shown

for NetWorker activities.

NetWorker

34781 on page 13 Unable to log in to the Backup & Recovery Manager

if compatibility mode is enabled in Internet Explorer

8+.

Login

The most recent Backup & Recovery Manager adaptor is not packaged in NetWorker8.2

192545

The Backup & Recovery Manager adaptor packaged with the NetWorker 8.2 binaries isnot the most currently available NetWorker adaptor.

Although the Backup & Recovery Manager adaptors included with NetWorker 8.2 areoperational, some functionality is not available. When you install or upgrade to the

Release Notes



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Backup & Recovery Manager 1.2 server, you can manually install the most current buildof the Backup & Recovery Manager adaptor for NetWorker.

The most current Backup & Recovery Manager adaptor for Networker builds are asfollows:

u Linux x86, build 57

u Linux x86_64, build 58

u Windows NT, build 53

SSO login does not work for Avamar 7.0 SP1 and SP2 System Maintenance page

188157

After the Avamar System Maintenance launches from Backup & Recovery Manager, thesingle sign-on (SSO) login fails when single sign-on is enabled. System Maintenance SSOlogin should complete without prompting for user credentials.

Help search operations are disabled after the first search in iPad mobile

61234

There are several issues resulting from using the Help search feature in the iPad mobileapp.

In iPad mobile, after completing a search in the Help, the following issues might occur:

u The GObutton is no longer visible for subsequent searches.

uSearch results per pageis cut from the top grid and is not visible.

u The Rankcolumn is not displayed with numbers.

Past backup and replication jobs are listed despite request for Today

60484Past backup and replication jobs are listed despite selecting Todayon the dashboard.

After specifying Todayon the dashboard for completed backup or replication jobs, allcompleted jobs are listed rather than just those completed today.

Replicated backups list is limited to 500 backups in mobile app

60277

For a replication job with more than 500 backups, you can only scroll down to view amaximum of 500 backups.

Start and Restart buttons are disabled for completed and failed Avamar backups60100

Start, Stop, and Restart buttons are disabled for completed and failed Avamar on-demand backups. The ability to start, stop, and restart backups is available for groupbackups only.

Restart works:

u Until there is a work order in MCS memory.

u For on-demand backups (work order ID), if restart is enabled for on-demand backups.

RELEASE NOTES

SSO login does not work for Avamar 7.0 SP1 and SP2 System Maintenance page 7


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Sorting fields in Backup & Recovery Manager does not work as expected

59913

Due to a known MongoDB issue where the MongoDB returns results using binaryrepresentation sort order, sorting on fields in the Backup & Recovery Manager does not

list items in the expected order.

You can view the MongoDB issue at https://jira.mongodb.org/browse/SERVER-105.

After launching online help, Backup & Recovery Manager times out on Google Nexus

57614

While you read the online help, the Backup & Recovery Manager application remainsrunning in the background on a Google Nexus device. The operating system on the deviceterminates the instance of the UI after launching the help. This is often the deviceoperating system's attempt to protect against battery usage and will occur morefrequently if Power saving mode is enabled. When this occurs, you must log back into theapplication.

Backup & Recovery Manager does not launch in Internet Explorer 11

56651

The Backup & Recovery Manager UI does not launch on Internet Explorer 11 on Windows8.1 or Windows 2008 R2 SP1.

Workaround

u On Windows 8.1:

1. Launch Internet Explorer 11 and press F12.

2. Select Emulation.

3. Select Mode, and set to 10.

The browser automatically refreshes and opens to the Backup & Recovery Managerlogin page.

u For Windows 2008 R2 SP1:

1. Launch Internet Explorer 11 and press F12.

2. In the script section, change the aging string variable to 10.

The browser automatically refreshes and opens to the Backup & Recovery Managerlogin page for release 1.1. However, Backup & Recovery Manager release 1.2 doesnot launch in Internet Explorer 11 on Windows 2008 R2 SP1.

The Duration field is blank for replication in a mobile application

56405

The Backup & Recovery Manager webapp displays 0 minutes in the Durationfield.However the mobile application displays a blank ("--"). The mobile application shouldalso display 0 minutes.

Data Domain System Summary reports take 24 hours to generate after registration

54277

The Backup & Recoery Manager must run overnight for the rows to be added and thereport to display data.

Release Notes

https://jira.mongodb.org/browse/SERVER-105https://jira.mongodb.org/browse/SERVER-105


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Exporting Avamar and Data Domain Capacity and Usage reports results in theDuplicate headers received from server error

51974

The CSV export for Capacity and Usage reports results in an error on Google Chrome dueto a recent security update in the browser.

No results displayed when running reports on Internet Explorer 8 and 9 browsers

51490

Report results do not display on Internet Explorer 8 and 9.

Workaround for a single browser session

To workaround this issue, shift between the browser compatibility mode of InternetExplorer. If reports are not generated in Internet Explorer 9 browser mode, move toInternet Explorer 8 mode. When the browser is refreshed, shift back to Internet Explorer 9mode and the reports are displayed.

To modify the compatibility mode, perform either of the following:

u Click Tools> Compatibility Viewfor a specific website.

u Click Tools> Compatibility View Settingsfor all websites.

VMware vami utilities do not provision IPv6 addresses

50848

Deploying a Backup & Recovery Manager server in a pure IPv6 environment andspecifying an IPv6 style netmask (/64) causes networking errors with the VMware vamiutilities:

Waiting for network to come up (attempt 1 of 10)...

Appliance Name - EMC_Backup_Recovery_ManagerConfiguration for eth0 foundDevice : eth0Ip : 2620:0:170:59c::1:dNetmask : /64Gateway : 2620:0:170:59c::1scripts/functions: line 67: ((: 1


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2. In yast lan, assign the required IPv6 networking parameters:

a. Change the address, netmast and hostname in the Edittab on the Ethernetcontroller.

b. Set the gateway in the Routingtab.

c. Configure the hostname in the Hostname/DNStab.

Avamar Client Manager single sign-on fails and results in an error

49941

After enabling single sign-on in Settings> Preferencesand launching the Avamar ClientManager, the following error message is displayed:

{ success:false, returnCode:'1', error:'The request failed.Please see the server log or check the server status.',title:'Unexpected Error' } 11cc301f-ecc5-497b-8333-3b647c06d958Y2:11cc301f-ecc5-497b-8333-3b647c06d958

Workaround

1. Copy the .keystorefrom the /rootdirectory of the Avamar server to a localdirectory.

2. Open Backup & Recovery Manager and export the certificate by clicking the lock iconon the browser tab and following the wizard.

3. Copy the ucas cert that was exported and the . (under root directory) of the avamarserver in a single folder.

4. Verify whether or not the certificate already exists in .keystorewith the following

command:Keytool -list --keystore .keystore

5. If the certificate exists, delete it by using the following command:Keytool delete alias ucashostname -keystore .keystore

6. Import:keytool --list -importcert --trustcacerts -alias ucashostname -file

Exportedcertificate -keystore .keystore

7. Replace the .keystoreto the Avamar server /rootdirectory and restart

emtomcat:emwebapp stop, start

8. Log in the Backup & Recovery Manager and launch the Client Manager.

Duration is incorrect in Activities Details for Networker Policy backups

49732Backup operations with a start time earlier than the policy start time result in incorrectduration reported in Activities Details.

A search for a server's fully qualified domain name returns only the system

49365

This problem has 2 parts:

A search on a servers fully qualified domain name (FQDN) returns the system only.Results for any matching Events, Alerts, or Activities are not returned.

Workaround

To work around this issue, search for only a portion of the FQDN.

Release Notes



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Also, servers are indexed once every 24 hours where as activities, alerts, or events areindexed as they are processed. If a new server is not listed, the system does not reportthe activities, alerts, or events until the server is indexed.

NetWorker Activities start and end times are ahead by one hour

49268NetWorker policy based backup activities start and end times are one hour ahead of theactual time.

The times are incorrect after a DST to standard, or standard to DST switch if theNetWorker server is not restarted.

This also causes a one hour time difference between the overall group lastStart andlastEnd times and the individual resulting start and end times.

Networker backups that complete within 10 seconds are not displayed on theBackup & Recovery Manager server

48187Backups that last for a duration of less than 10 seconds can be missed and not displayedon the Backup & Recovery Manager server.

MCGUI and Backup & Recovery Manager report differently on Avamar VM imagebackups

47108

Backup & Recovery Manager displays the amount of data that has changed since the lastbackup, and the amount of new data. This is not equivalent to the New Bytes displayed inMCGUI, which is Data, Changed x New = New Bytes.

The Backup & Recovery Manager displays an actual representation of the percentage ofdeduplicated data.

Microsoft Internet Explorer 8 is slow to respond under heavy loads

45599

When the Backup & Recovery Manager is under heavy backup activity loads, the InternetExplorer 8 browser can cause the following performance issues:

u Switching between Backup & Recovery Manager sections can take a long time andthe browser can appear as though it is failing to respond

u Pop-up alerts can cause a ghost effect

u Large reports are slow to generate chartsThese issues are caused by the JavaScript rendering engine included in InternetExplorer 8. The charting issue is the result of the way in which Internet Explorer 8supports SVG. The Backup & Recovery Manager uses SVG for generating charts.

Workaround

To work around these issues, update to Internet Explorer 9+, or use a different browser forthe Backup & Recovery Manager.

Backup summary report export for > 100,000 records results in an http error

45422

CSV export for a backup summary report with > 100,000 records results in http error,

status 500.

RELEASE NOTES

NetWorker Activities start and end times are ahead by one hour 11


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Work around

To work around this issue, limit the reporting time frame to generate fewer results andavoid the http error.

Backup saveset report takes 30 seconds to load and generates an empty report

45325

The Backup Summary report by saveset takes too long (approximately 30 seconds) toload data and then results in an empty report.

Work around

To work around this issue, limit the reporting time frame to generate fewer results andenable accurate reporting.

The backup and replication duration can be incorrect by one minute

45191

There is a slight rounding issue when comparing the backup or replication duration of a

group versus individual clients. This can result in an incorrect backup duration by oneminute.

Daylight Saving Time causes incorrect backup and replication activities duration

45062

Backup and replication duration might be incorrect by one hour if the activity occursduring the change to, or change from Daylight Saving Time.

Unable to view the Backup or Replication tab while viewing search results

44015

After browsing the search results for one of the following Activities results choices:u view backups...

u view replications...Clicking the results for the other choice appear blank.

Note

Closing the search results window, does not correct the problem.

Workaround

1. Click on view results...for a different section, such asAlerts.

2. Click to view the other choice for theActivitiessearch results.

The NetWorker adaptor for Windows installer displays strange characters in the path

43782

The NetWorker adaptor installer inserts [...]ker and / for the path in the setup screens forlong path names. The [...]ker characters represent NetWorker, and / should be \. Thisoccurs because the field is set to accept a fixed number of characters. Despite thestrange characters, the installation uses the correct path.

Release Notes



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Unable to click the link to view worst systems Errors and Warnings charts in InternetExplorer 8

43743

The tool tip for the worst systems displays when you select it, however the link to selectShow Alerts (launch) is not available when you move the cursor away from the bar on thechart.

The target is displayed as unknown for some Networker backups in Activities

43422

The storage target is listed as unknown for short duration backup operations.

Clicking the hyper link for a system not registered to the Backup & RecoveryManager server results in a blank page

43397In the Replication tab of the Activities section, if either the source or target system for areplication operation is not registered to the Backup & Recovery Manager server a hyperlink is displayed for the unregistered system. Clicking the hyper link for the unregisteredsystem results in a blank system details page.

The Device field in the Activities summary is not displayed for Networker activities

39499

In Activities, the summary for some successful NetWorker backup operations does notdisplay the device in the Device field.

Unable to log in to the Backup & Recovery Manager with compatibility view enabledin Internet Explorer 8+

34781

If compatibility view is enabled for Internet Explorer 8 and later, a message displaysindicating the browser is not supported and the user is unable to log in.

Workaround

In the Internet Explorer 8+ Tools menu, click Compatibility Views to enable the loginwindow for the Backup & Recovery Manager.

Technical notesThere are important notes and tips available for using the Backup & Recovery Manager inyour environment.

IPv6 in a dual stack environment

Backup & Recovery Manager is not supported in a pure IPv6 environment.

Backup & Recovery Manager supports the use of Internet Protocol version 6 (IPv6) in adual stack environment only, it has not been qualified in a pure IPv6 environment.

Dual stack environments are configured to use both IPv4 and IPv6.

RELEASE NOTES

Unable to click the link to view worst systems Errors and Warnings charts in Internet Explorer 8 13


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Changing the keyboard language

The Linux console on the VMware vSphere client uses a qwerty (US English) keyboardlayout, and many non-English languages use the azerty keyboard layout.

The /etc/vconsole.conf file configures the virtual console, including keyboard mapping.

Set the KEYMAP variable in the /etc/vconsole.conf file to the required language to changethe keyboard layout.

NOTICE

Lists of the specific language codes are available online.

For example:

KEYMAP=us (qwerty for the US English keyboard layout)

KEYMAP=be-latin1 (azerty for the Belgian language keyboard layout)

The kernel command line can also be used to override keyboard settings at boot. For

example:

vconsole.keymap=de-latin1 (azerty for the German language keyboard layout)

NOTICE

Depending on the operating system, other configuration files might be checked for

configuration of the virtual console as well. Check the specific operating system

documentation for details.

Documentation

There are additional product guides and related product guides for the Backup &Recovery Manager.

This section describes the documentation for the Backup & Recovery Manager:

Backup & Recovery Manager product documentation

There is additional documentation available for the Backup & Recovery Managerapplication.

The following is a list of additional Backup & Recovery Manager documentation:

u Backup & Recovery Manager Release 1.2 User Guide.Provides information on how to install, configure and use the Backup & Recovery

Manager.u Backup & Recovery Manager Release 1.2 Online Help.

Provides topic based and context sensitive help for the Backup & Recovery Managerapplication.

Backup & Recovery Manager related documentation

There is related Avamar, NetWorker and Data Domain product documentation available.

The following is a list of available related documentation:

u Avamar product documentation

u NetWorker product documentation

Release Notes



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u Data Domain product documentation

u EMC Avamar Compatibility and Interoperability Matrix

u EMC NetWorker Software Compatibility Guide

InstallationThe Backup & Recovery Manager User Guide provides complete details on installing theBackup & Recovery Manager servers and the adaptors for Avamar and NetWorker.

Note

Before proceeding with the installation of the Backup & Recovery Manager adaptor on

Avamar 6.1 SP1 and earlier systems, you must contact EMC Support to obtain the most

current MC hotfix.

If the MC hotfix is not installed, the installation will fail and this error will be reported in

the Information Log:

ERROR: The required MC hotfix has not been installed. You must abort and install the

hotfix first. operation failed.

Avamar 6.1 SP2 and 7.0 and later do not require a hotfix.

Backup & Recovery Manager server support for the 1.2 adaptors

Backup & Recovery Manager server 1.0 and 1.1 are not supported with the Backup &Recovery Manager 1.2 adaptor.

New features available in the 1.2 adaptor require that the Backup & Recovery Manager1.2 server is installed.

A completelist of new features for Backup & Recovery Manager 1.2 are available in Newfeatures and changes on page 2.

The Installation section of the Backup & Recovery Manager User Guide providesinstructions for installing the Backup & Recovery Manager server.

Issue with Hyper_V or physical Backup & Recovery Manager server installationusing ISO

Near the end of a Hyper_V or physical installation using ISO, the Backup & RecoveryManager server post install script displays a premature login prompt

After the initial Backup & Recovery Manager server installation has completed, thefollowing 4 post-installation scripts run:

u 01_OS_post_script.sh

u 02_BRM_UPGRADER_post_script.sh

u 03_BRM_INSTALLER_post_script.sh

u 04_CLEANUP_post_script.sh

While the 3rd script (03_BRM_INSTALLER_post_script) is running, the security patchinstallation of the new OS kernel displays a node:login prompt while the last of theupdates are applied. When the post-install scripts complete, a reboot occurs.

Disregard the login prompt and wait for the process to complete and reboot rather thanattempting to login at the prompt.

RELEASE NOTES

Installation 15


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The Backup & Recovery Manager adaptor for Avamar is now integrated with theAvamar 7.1 software

In Avamar 7.1 and Backup and Recovery Manager 1.2, all Backup & Recovery Manageradaptor for Avamar functionality is integrated into the Avamar software.

It is now required to enter a Backup & Recovery Manager username and password toconfigure Avamar to communicate with Backup & Recovery Manager. Older versions ofAvamar previously configured to communicate with Backup & Recovery Manager must bereconfigured after upgrading to Avamar 7.1.

Note

The Installation section of the Backup & Recovery Manager User Guide provides complete

details on adding and configuring an Avamar server for Backup & Recovery Manager 1.2.

Troubleshooting and getting helpEMC support, product, and licensing information is available for the Backup & RecoveryManager.

The information can be obtained as follows:

Product information

For documentation, release notes, software updates, or information about EMC products,licensing, and service, go to the EMC online support website (registration required) at:

https://support.emc.com/

Technical support

For technical support resources that may enable you to resolve a product issue before

contacting EMC Customer Service, go to:u The Avamar Support page at, https://support.emc.com/products/759_Avamar-

Server/Documentation/

u The NetWorker Support page at, https://support.emc.com/products/1095_NetWorker/Documentation/

The Avamar and NetWorker support pages provide access to:

u Product documentation

u How-to and troubleshooting information in the Support Topics section

u Hardware and software compatibility information

u Knowledge Base articles

If none of these resources resolve the issue, you can engage EMC Customer Service usinglive interactive chat by selecting Additional Resources > Live Chat on the (Avamar andNetWorker only) Support pages.

If more in-depth help is required or you have an existing open Service Request (SR), youcan submit or review an SR through the EMC online support website at https://support.emc.com/:

u To open a new SR, select Support> Request Support> Create Service Request.

u To open an SR, you must have a valid support agreement. Contact your EMC salesrepresentative for details about obtaining a valid support agreement or withquestions about your account.

Release Notes

http://powerlink.emc.com/https://support.emc.com/products/1095_NetWorker/Documentation/https://support.emc.com/products/1095_NetWorker/Documentation/https://support.emc.com/products/Avamarhttp://powerlink.emc.com/http://powerlink.emc.com/http://powerlink.emc.com/http://powerlink.emc.com/https://support.emc.com/products/1095_NetWorker/Documentation/https://support.emc.com/products/1095_NetWorker/Documentation/https://support.emc.com/products/Avamarhttps://support.emc.com/products/Avamarhttp://powerlink.emc.com/


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u To review an existing SR, select Support> Request Support>View Service Request.

Your comments

Your suggestions will help us continue to improve the accuracy, organization, and overallquality of the user publications.

Send your opinions of this document to: [email protected]

Please include the following information:

u Product name and version

u Document name, part number, and revision (for example, 01)

u Page numbers

u Other details that will help us address the documentation issue

RELEASE NOTES

Your comments 17
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Copyright 2012-2014 EMC Corporation. All rights reserved. Published in USA.

Published June, 2014

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change withoutnotice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind withrespect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for aparticular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software

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Release Notes

docu53999 backup and recovery manager release 1.2 release notes

Documents