document formatting business letters © 2011 m and k solutions, llc -- all rights reserved

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CA I Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

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Page 1: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

CA IDocument Formatting

Business Letters

© 2011 M and K Solutions, LLC -- All Rights Reserved

Page 2: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

Business letter--A business letter is a formal document used for correspondence with another a business.

A business letter should be used when communicating to people outside your company.

It will mailed to another person in another company.

Letters

Page 3: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

Acceptable Fonts

Page 4: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The letterhead contains the contact information for the sender.

For an individual, it includes the name, address, phone, fax, and email.

Businesses have preprinted paper with the logo and contact information already printed at the top.

Letter Parts: Letterhead

Letterhead

Page 5: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The current date should be typed 2 or 3 lines below the letterhead.

The date should be spelled out.

◦ July 6, 2011

Abbreviations should not be used in the date.

Letter Parts: Date

Letterhead

Page 6: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The inside address should be entered 3-4 lines below the date.

This is the name and address of the recipient. It is the same information that goes on envelope.

It includes the name of the recipient and his/her title.

It is single spaced.

Letter Parts: Inside Address

Inside Address

Page 7: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

This line should be Dear _____.

◦ Generally use Dear Mr. Joenks: as the salutation.

Do NOT use Dear Mr. Pete Joenks:

◦ Only use Dear Pete: if you are on first name basis, usually a personal friend of the person.

When you do not know the name of the recipient, you can use Dear Sir or Madam: (singular) or Ladies and Gentlemen: (plural).

The colon after the salutation is optional.

The salutation is typed 2 lines beneath the inside address.

Letter Parts: Salutation or Greeting

SalutationOr

Greeting

Page 8: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The paragraphs containing the content of the letter is the body.

The body begins 2 lines under the salutation.

The paragraphs should be blocked, not indented.

The paragraphs are single spaced with a blank line between the paragraphs.

You should use good grammar in the body.

The paragraphs are usually fairly short, often only 2 or 3 sentences, and to the point.

Letter Parts: Body

Body

Page 9: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The closing is a traditional part of every business letters. It is also called the Complimentary Close.

It is typed 2 lines below the last paragraph.

The comma after it is optional and should be used when a colon was placed after the salutation.

Common closings are

◦ Sincerely yours,

◦ Sincerely,

◦ Yours truly,

Letter Parts: Closing

Closing

Page 10: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The name of the sender, or author, of the letter is typed 4 lines below the closing.

This leaves a blank space where the sender or author should sign the letter.

◦ Do NOT type the signature.

The sender’s/author’s title is often typed on the line under his/her name.

Letter Parts: Sender’s Name

Sender’s Name

Page 11: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

These notations are only used when needed.

 Typist’s initials Only used when someone

other than the sender typed the memo.

Enclosure Notation Only used when another

item, such as a pamphlet, is placed in the envelope with the memo. 

Copy Notation (not shown) Should be used only when

a copy of the letter is being sent to another individual.

Letter Parts: Other notations

Sender’s Name

Page 12: Document Formatting Business Letters © 2011 M and K Solutions, LLC -- All Rights Reserved

The six main parts of every business letter: ◦ the inside address◦ the date◦ the salutation◦ the body◦ the closing◦ the senders name

and title

Parts of a business letter