document resume ed 303 926 author title ...document resume ed 303 926 ec 212 121 author tindall,...

DOCUMENT RESUME

ED 303 926 EC 212 121

AUTHOR Tindall, Lloyd W.; And OthersTITLE Replicating Jobs in business and Industry for Persons

with Disabilities. Volume Four.INSTITUTION Wisconsin Univ., Madison. Vocational Studies

Center.SPONS AGENCY Office of Special Education and Rehabilitative

Services (ED), Washington, DC.PUB DATE May 88GRANT 6008530053NOTE 254p.; For other volumes in this series, see ED 276

224, ED 284 378, EC 212 120 and EC 212 556.AVAILABLE FROM University of Wisconsin-Madison, Vocational Studies

Center, School of Education, Madison, WI 53706($12.50).

PUB TYPE Reference Materials Directories/Catalogs (132) --Guides - Non-Classroom Use (055)

EDRS PRICE MF01/PC11 Plus Postage.DESCRIPTORS Business; Disabilities; Employment Potential; *Job

Search Methods; Job Skills; Job Training;Manufacturing Industry; *Occupational Information

ABSTRACT

The catalog describes jobs performed in business andindustry by persons with disabilities. Each job described isperformed by a specific disabled individual. Job descriptions areindexed by disability and job title. Each job description specifiesthe type of job, the disability of the person performing the job,company information (e.g. company name and description, number ofemployees, and a contact person), job requirements, job information(e.g. wages, benefits, work schedule, work setting, probationaryperiod, employment history, physical demands, environmentalconditions, training period, and amount of supervision); significantduties (e.g. leadership/managerial, problem solving or writing tasks,manual/perceptual tasks); and special considerations (e.g.limitations, special training, job accommodations, personalstrengths). After the job descriptions, a section provides marketingstrategies for job seekers. Discussed are a personal marketing plan,recording expenses, self-appraisal, job sourles, recruitment, theresume, letters, interviewing, discussing salary, disabilityself-identification, employment incentives, follow-up, surviving thejob search, accepting employment, orientation, training, keeping andimproving employment, and changes in employment. A section onresources for job replication lists organizations and publications.Appended are a job replication form and a list of relatedpublications. (DB)

Reproductions supplied by EDRS are the best that can be madefrom the original document.

/Mk

k U S DEPARTMENT OF EDUCATIONOftIce of Educational Rowan h ann Imprc cement

EDUCATIONAL RE SOURCES INFORMATIONCENTER 'ERIC)

.4.rus document has been reproduced asreceived from the persf 1 or organizationoriginatmg ItMinor changes have been made to Improvereproduction quality

P,intcot view nr nominn, crated in mi.' dr,umeet dV nut necesSaril,, represent ottKialOE RI position or policy

REPLICATING JOBS IN BUSINESS Cy INDUSTRY

FOR PERSONS WITH DISABILITIES

Volume 4

Vocational Studies CenterSchoo! of Education University of Wisconsin-Madison

BEST COPY AMIABLE

VOLUME FOUR

Replicating Jobs In Business and Industryfor Persons with Disabilities

Lloyd W. TindallJohn J. Gugerty

Thomas J. HeffronPatrick G. Godar

The Vocational Studies CenterSchool of Education

University of Wisconsin-Madison

May, 1988

the publication was produced as part of a grant from the U.S. Departmentof Education, Office of Special Education and Rehabilitative Services.Contractors undertaking such projects under Government sponsorship areencouraged to express freely their professional judgement. Points of viewor opinions stated do not, therefore, necessarily represent the officialDepartment of Education position or policy. Grant Number G008530053,Project Number 158HH70010.

3

Table of Contents

Acknowledgments

Cross Reference of the Job Descriptions by Disability and Job Title . .

Section I: Catalog Purpose and How to Use

Purpose 1

How to Use This Volume 1

Dictionary of Occupational Titles 6

Section II: Job Descriptions

Analyst - Division Directives; Physical Handicap; San Diego, CA

Animal Feeder/Cage Cleaner; Mental Retardation; LaGrange, KY

9

11

Associate Professor; Spina Bifida - Uses Wheelchair for Mobility;Cedar Falls, IA 13

Automotive Equipment Mechanic; Amputee - Left Leg Prosthesis;Boston, MA 16

Baker; Mental Illness; Providence, RI 19

Bakery Assistant; Learning Disability; Cedar Rapids, IA 21

Case Packer; Mental Retardation (Down's Syndrome); Rochester, NY . . . 24

Checker; Muscular Dystrophy; St. Louis, MO 26

Child Care Worker; Mental Retardation; Iowa City, IA 28

Clinical Mental Health Counselor; Learning Disability - DyscalculiaDysgraphia; Glentirnie, MD 31

Coordinator of Deaf Services; Deafness; Las Vegas, NM 34

Co-Owner/Storyteller/Performer; Learning Disability; Freeland, MD . . . 37

Correspondence Specialist; Deafness; Glendale, CA 40

Courtesy Clerk; Mental Retardation - Mild; St. Louis, MO 42

Director of Commission of Handicapped Affairs; Physical Handicap -Uses Powered Wheelchair; Revere, MA 44

Disabled Program Manager; Cerebral Palsy; Sacramento, CA 47

Dispatcher; Pa,aplegia; Kalamazoo, MI 50

Editor, Research Associate; Multi-Handicaps - Hypoadrenocorticism,Allergies; New York, NY 52

Enclave Assembler; Mental Retardation - Severe; Hillsboro, OR 55

Equal Employment Opportunity Coordinator; Physical Handicap - LowerExtremities - Congenital; Boise, ID 58

Farm Machine Operator; Quadriplegia; Miles, IA 61

Food Attendant - Dishwasher; Mental Retardation; St, Paul, MN 63

Founder/Director; Muscular Dystrophy; Richmond, VA 65

General Assembler B; Blindness - Congenital; South Beloit, IL 68

General Clerk; Hearing Impairment; Boston, MA 70

General Factory Machine Operator; Learning Disability; Dyersville, IA . 72

General Labor/Return Stocker; Mental Retardation - Mild;North Canton, OH 74

General Manager; Polio - Partial Paralysis; Moncks Corner, SC 76

Groundskeeper; Mental Retardation; Philadelphia, PA 79

Hanger Assembler; Multi-Handicaps - Mental Retardation (Down's Syndrome),Speech Impairment; Norwalk, CT 81

Housecleaner - Self-Employed; Mental Illness - Schizophrenia;Colorado Springs, CO 84

Housekeeper; Mental Illness - Paranoia, Depression; Cedar Rapids, IA . 86

Janitor; Mental Illness; Clackamas, OR 88

Lab Aide; Blindness; Richmond, VA 90

Laundry Attendant; Mental Retardation; Atlanta, GA 92

Machine Feeder; Autism; North Quincy, MA 94

Mail Clerk; Autism; New York, NY 96

Mail Clerk; Learning Disability; Glendale, CA 99

Mail Communications Clerk; Learning Disability; New York, NY 1D1

Maintenance Laborer; Multiple Handicaps - Physical Limitations; MemoryLoss; Flagstaff, AZ 104

e-

0

Messenger; Psychological Disability; New York, NY 107

Nursery Helper; Multi-Handicaps, Brain Damage, Epilepsy; Bellingham, WA 109

Operations Specialist - Proof Department; Hearing Impairment;Norfolk, VA 111

Operations Test Engineer Multihandicaps - Paralysis of Le't Leg,Right Leg Prosthesis, Lower Back Limitations; San Diego, CA 113

Operator - Directory Assistance; Polio; Boston, MA 116

Owner/Manager; Multihandicaps - Dyslexia, Visual Impairment; Vail, CO . ".19

Owner/Woodcarver; Multiple Sclerosis; Decorah, IA 122

Packing/Shipping Clerk; Physical Handicap - Arm Prosthesis;New York, NY 125

Personnel Clerk; Paraplegia T-5; Dallas, TX 127

Physical Science Technician; Cerebral Palsy; Peoria, IL 130

Potato Chip Crew Worker; Mental Retardation; Bryant, IN 133

President; Blindness; Delavan, WI 135

President/Manager; Spinal Cord Injury; Oregon, MO 138

Proof Machine Operator; Deafness; Richmond, VA 141

Purchaser/Salesperson; Learning Disability - Dyslexia; Vail, CO 143

Receiving Clerk; Deafness, Non-Verbal; Richmond, VA 145

Rehabilitation Specialist; Back Disability; West Springfield, MA . . . 147

Repair Service Assistant; Visual Impairment; Boston, MA 150

Research and Development Engineer; Blindness; Mishawaka, IN 153

Rodeo Bull Rider Trainee; Emotional Handicap 156

Secretary; Visual Impairment; Eau Claire, WI 159

Senior Drafter; Polio - Congenital Partial Paralysis of Armand Leg; Groton, CT 161

Senior Reproduction Clerk; Deafness; Oak Ridge, TN 164

Service Coordinator; Learning Disability - Dyslexia; Rochester, NY . . . 167

Shop Laborer/Pallet Maker; Mental Retardation; Lebanon, OR 170

Shrink Wrap Operator; Personality Disorder (Organic); MentalRetardation - Mild; 4nehorage, AK 172

Splice/Service Techaician; Learning Disability - Dyslexia; Boston, MA . 174

177

180

183

185

188

191

194

Splice/Service Technician; Multiple Sclerosis; Boston, MA

Subconteact Specialist; 3lindness - Legal; Wayne, NJ

Taxpaysr Service Representative; Cerebral Palsy; Milwaukee, WI

Teacher of Visually Impaired; Blindness - Legal; Revere, MA

Vice President; Learning Disability; Aberdeen, MD

Waiter/Waitress; Mental Retardation - Mild; Selmer, TN

Window Washer; Mental Retardation; Kerhonkson, NY

Section III:. Marketing Yourself: Strategies for Job Seekers

Introduction 197

198

198

198

202

203

204

205

206

209

209

210

212

213

2,4

215

217

Personal Marketing Plan

Recording Expenses

Self Appraisal

Job Sources

Recruitment

Resume

Letters

Interviewing

Discussing Salary

Disability Self-Identific-"ion

Employment Incentives

Follow-Up

Surviving the Job Search

Accepting Employment

Orientatior

Training

Keeping and Tmproving Employment 217

Changes in Employment 220

Conc]usion 221

References 223

Section IV: Resources for Job Replication

Organizations 225

Publications 225

Appendices

A - Job Replicacion Form 231

B - You Can Help Us Expand Job Opportunitie; In Businessand Industry for Persons with Disabilities 237

C - Related Vocational Studies Center Publications 239

Acknowledgments

This publication was developed with the help and cooperation of severalhundred individuals who willingly shared their ideas, materials and informationabout jobs which individuals with disabilities perform in business andindustry. Each of these contributions is sincerely appreciated. We especiallywant to extend a "thank you" to the many employers who provided thedescriptions of job: which persons with disabilities are performing in businessand industry. A special note of appreciaticn is also extended to the followingpersons who served as members of the format development committee.

Roxanne BensonOwner/ManagerAt Your ServiceP.O. Box 23115Milwaukee, WI 53223

Charles Compton

Retired Corporate ExecutiveSCOR.,-Madison210 N. BassettMadison, WI 53703

Frank GraeberPersonnel ManagerRay-O-Vac2851 Portage Rd.Portage, WI 53901

Joe MielczarekCoordinator - Program for theVisually Impaired

North Central Tech. Inst.1000 Campus Dr.Wausau, WI 54401

John PetterleAdministratorStafford, Rosenbaum, Rieser,and Hansen131 W. Wilson St., Suite 1200P.O, Box 1784Madison, WI 53701

Sue Rood

Dept. Chairperson,Special Education and 1iesignatedVocational Instruction Coord.LaFollette High School700 Pflaum Rd.Madison, WI 53716

Wayne SherryChief of JTPA/Special NeedsProgram SectionBureau for Vocational EducationWI Dept. of Public Instruction125 S. Webster St.Madison, WI 53707

Jim StrattonDirector, Classified PersonnelUW-Madison

A.W. Peterson Bldg., Rm. 230Madison, WI 53706

We also extend our thanks and appreciation to Mel Appell, our ProjectOfficer, for his assistance and advice in carrying out the project.

A special thanks is extended to Jay Rochlin, Executive Director,President's Committee on Employment of People with Disabilities.

A sincere appreciation and thank you is extended to Denise Wagner andLaurie Tourdot for typing and processing the many drafts and final copy cf themanuscript.

Ceor.s Reference of the Job Descriptions by Disability and Job Title

Amputee - Left Leg Prosthesis . . Automotive Equipment Mechanic 16

Autism Machine Feeder

Autism Mail Clerk

Back Disability Rehabilitation Specialist 147

Blindness Lab Aide

Blindness President

Blindness Fesearch and Development Engineer . . . . 153

Blindness - Congenital General Assembler B 68

Blindness - Legal Subcontract Specialist 180

Blindness - Legal Teacher of Visually Impaired 185

Brain Damage/Epilepsy Nursery Helper 109

Cereal Palsy . ..... Disabled Program Manager

Cerebral Palsy Physical Science Technician 130

Cerebral Palsy Taxpayer Service Representative 183

Deafness Coordinator of Deaf Services

Deafness Correspondence Specialist 40

Deafness Proof Machine Operator 141

Deafness Senior Reproduction Clerk 164

Deafness, Non-Verbal deceiving Clerk 145

Emotional Handicap Rodeo Bull Rider Trainee 156

Hearing Impairment General Clerk

Hearing Impairment Operations Specialist - Proof Department. 111

Learning Disability . Bakery Assistant 21

Learning Disability Co-Owner/Storyteller/Performer 37

Learning Disability General Factory Machine Operator . . . . 72

Learning Disability Mail Clerk 99

94

96

90

135

117

311

70

Learning Disability

Learning Disability

Mail Communications Clerk 101

Vice President 188

Learning; Disability -Dyscalculia, Dysgraphia Clinical Mental Health Counselor . . . . 31

Learning Disability -Dyslexia Purchaser/Salesperson . .

Learning Disability -Dyslexia Service Coordinator

Learning Disability -Dyslexia Splice/Service Technician

Mental Illness Baker

. 143

167

174

19

Mental Illness Janitor 88

Mental Illness -Paranoia, Depression Housekeeper 86

Mental Illness - Schizophrenia . Housecleaner - Self-Employed

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation

Mental Retardation(Down's Syndrome)

84

Animal Feeder/Cage Cleaner 11

Child Care Worker 28

Food Attendant - Dishwasher 63

Groundskeeper

Laundry Attendant 92

Potato Chip Crew Worker 133

Shop Laborer /Pallet Maker 170

Window Washer 194

70

Case Packer 24

Mental Retardation - Mild . . . . Courtesy Clerk

Mental Retardation - Mild . . . . General Labor/Return Stocker

Mental Retardation - Mild . . . . Waiter/Waitress

42

74

191

Mental Retardation - Severe . . . Enclave Assembler 55

Multi-Handicaps -

Hypoadrenworticism, Allergies . Editor, Research Associate 52

ii

Multi-Handicaps - MentalRetardation (Down's Syndrome),Speech Impairment Hanger Assembler 81

Multihandicaps - Dyslexia,Visual Impairment Owner/Manager 119

Multihandicaps - Paralysis ofLeft. Leg, Right Leg Prosthesis,

Lower Back Limitations Operations Test Engineer

Multiple Handicaps - PhysicalLimitations; Memory Loss . . . . Maintenance Laborer

Multiple Sclerosis

Multiple Sclerosis Splice/Service Technician

Muscular Dystrophy Checker

Muscular Dystrophy Founder/Director

Paraplegia Dispatcher

Paraplegia T-5 Personnel Clerk

113

104

Owner/Woodcarver 122

177

26

65

50

127

Personality Disorder (Organic);Mental Retardation - Mild . . . . Shrink Wrap Operator 172

Analyst - Division Directives 9

Packing/Shipping Clerk 125

Physical Handicap

Physical Handicap -Arm Prosthesis

Physical Handicap - LowerExtremities - Congenital .

Equal Employment Opportunity. Coordinator 58

Physical Handicap -Uses Powered Wheelchair

Polio

Polio - Congenital PartialParalysis of Arm and Leg . . .

Polio - Partial Paralysis . .

Director of Commission ofHandicapped Affairs 44

Operator - Directory Assistance 116

. Senior 1?rafter 161

76

. Messenger 107

Farm Machine Operator 61

. . General Manager

Psychological Disability . . .

Quadriplegia

Spina Bifida - Uses Wheelchairfor Mobility Associate Professor 13

. 1 ,,1V 4'4

Spinal Cord Injury President/Manager 138

Visual Impairment Repai service Assistant 150

Visual Impairment Secretary 159

v

Section I

Catalog Purpose and How to Use

^

14

PURPOSE

This publication provides information about jobs performed in business andindustry by persons with disabilities. It is important for people withdisabilities to have role models that will help raise their vocationalaspirations and expectations. Exemplary employment models are also needed byteachers, counselors, job placement personnel and employers who work withpeople who are disabled. Each job described in this catalog is performed by aspecific pe-son who in disabled. Readers should not conclude that such :lobsare the only ones which persons with similar disabilities could perform,although these jobs might be replicated for persons with similar disabilities.Each description can be used to stimulate thinking about additional jobs whichpersons with disabilities could perform. Keep in mind that that key factors inmatching jobs to persons with disabilities are a person's interests, abilitiesand aspirations.

The job descriptions in this publication are cross referenced by disability andjob title. These jobs show that persons with disabilities are performing atlevels above many people's expectations. These jobs are performed by personswith many different types of disabling conditions and levels of severity. Somejobs included in this publication show that persons with severe disabilitiescan work full time, receive employment benefits and achieve vocationalindependence.

The information on each job description in this catalog was provided byemployers, employees who are disabled, job placement specialists and otherinterested persons. The Jobs Replication Form which was used to obtaininformation on job descriptions in this catalog can be found in Appendix A page231. Please see Appendix B on page 237 for information on how you can help usobtain additional job description on jobs which persons with disabilities areperforming in business and industry.

HOW TO USE THIS VOLUME

Foteitj.al users of this cata:og include persons with disabili:-..:es, spacjEd

educators, vocational instructors, rehabilitation counselors, job placement andjob development counselors, employers and others. Each job descriptionspecifies the type of job, disability of the person performing the job and fiveareas of job information.

1. Company Information company name and description, number ofemployees, and the name of a person tocontact for more information

2. Job Requirements

3. Job Information

academic credentials, work experience,examinations and other job requirements

wages, benefits, work schedule, work setting,probationary period, employment history,narrative description, physical demands,physical activities performed, environmentalconditions, special conditions, work group,standard training period and standard amountof supervision

1

.1J

4. Significant Duties leadership/administrative/managerial, tasksin the areas of problem solving/reasoning,computers, mathematics, writing, reading,communication, manual/perceptual tasks andother significant duties or job features

5. Special Considerations limitations, special training, job accommoda-tions, personal strengths and financialIncentives for hiring

This catalog presents a cross seotIon of jobs which persons with disabilitiesperform. Many other persons with disabilities may achieve on a level equal tothose whose jobs are de .cribed, or learn to perform jobs of greater difficultyand reach higher platk_us. Teamwork, coordination and cooperation among allinvolved in the education, placement and employment of persons withdisabilities are needed if persons with disabilities are to achieve their fullpotential. Listed below are some ideas of how specific groups and individualsmight use this catalog of jobs.

Persons with Disabilities

. provide direction about specific joo areas

. help secondary and postsecondary students be aware ofspecific job requirements, duties and conditions

. use when planning a course of study at the secondary orpostsecondary level

. help identify skills and interests

. use as an incentive for training, promotion or to expandknowledge about successful employees

. expand thinking about what jobs successful people withdisabilities are doing in business and industry

. use as a reference during the j(b process

. use to inform prospective ewplfy- IL eeded accommodations

. use to identify agencies whicl.' -Apply support services orassist in obtaining a job

. stimulate thinking about career changes and job advancement

Special and Vocational Educators

. use as examples in a career development curriculum

. use as a tool to develop on the job training sites

. use with students in individual counseling sessions to helpthem become aware of their potential

. use to show students the diversity of jobs which peoplewith disabilities perform

. supplement career information systems

. use in the preservice and inservice training of regular teachersin order to expand their thinking about the range of jobs thatstudents with disabilities might perform

. use with employers in discussing the capabilities of studentswith disabilities

. use as a base for replicating specific jobs in local businesses

. use to compare similar job titles but different duties

. use with parents to stimulate realistic vocational goals fortheir son or daughter

Job Placement and Job Development Counselors

. use to stimulate and expand thinking about job possibilitiesfor persons with disabilities

. use to replicate a specific job for an interested person whois disabled

. use with employers to establish credibility that the specificjob is being performed by a person who is disabled in a similarplace of business

. use as a guide to match skills with possible jobs

. use in staff development training

. use to supplement and reinforce a job matching program

. use to find or develop similar jobs in the local community

. use the contact persons as additional resources

. use as a guide on job accommodations to maintain anemployee on the job

. use as a model for developing additional job descriptions

Employers

. review for ideas on job accommodations that other employershave made for persons with disabilities

. review to stimulate thinking about jobs that persons withdisabilities might perform in employer's company

. use in company training programs and internal publications torelieve employee anxieties about the performance capabilitiesof persons with disabilities

. use to replicate a job which exists in a similar worksituation in another company ur another location of tresame company

Guidance Counselors

. use as examples during individual and group counseling to

encourage students with disabilities to develop and usetheir educational and employment potential and to expandtheir career interests

. use as role models to show what others are doing

. use to help students with disabilities set goals foreducation and employment

. distribute to other staff members in order to increase theirawareness of the employment possibilities for students withdisabilities

. use in conjunction with computer assisted counseling programs

Teacher Educators

. provide examples to prospective teachers in order to expandtheir thinking about jobs that their students are capable ofperforming

. use as an inservice tool to stimulate and expand the thinking

of teachers and administrators as to the jobs that studentswith disabilities can and are performing

. use as a guide to learn about accommodations that employerhave made for persons with disabilities

. review the jobs being performed by persons with disabilities

to gain insight into possible revisions needed in the teachereducation program

4

Parents

. study the contents in order to stimulate thinking about possiblejobs for which their disabled son or daughter may prepare

. use in the development and implementation of the IEP and as anaid in the school to work transition

. use as a discussion tool to help their son or daughter inselecting courses needed to achieve education and career goals

. stimulate job leads and opportunities for the teacher or jobdeveloper

. use as a source of information on jobs and duties performed bypersons with disabilities

. use as a reference on how job accommodations are used tomaintain an employee on the job

Listed below are some ideas on how this Jobs Catalog can be used to increasethe vocational and career aspirations and expectations of persons withdisabilities.

1. Special and vocational educators can use the listed jobsas a resource to raise their expectations and the expecta-tions of their students. Students can see what other personswith similar disabilities are accomplishing. If a studentis not interested in the specific job or jobs listed, he orshe should be made aware that perhaps similar accommodationscould be made in a job in which they are interested.

2. Parents of handicapped individuals can use these jobs tostimulate their own thinking about the jobs which theirsons or daughters might perform.

3. Handicapped youth can use the job descriptions to stimulatetheir thinking as to the type of jobs they would like to do.Handicapped youth might be encouraged to explore jobs inwhich they had an interest but no incentive to pursue. Theawareness levels of job possibilities and career optionswill be improved.

4. Use as resource in the training of job development and jcbplacement counselors.

5. The special considerations section can be used as a resourceto explore appropriate accommodations for handicapped persons.

6. Use in teacher education preservice and inservice classes toshow the diversity of job opportunities for students withhandicaps.

7. Use with employers to provide stimulation as to the possibil-ities of how they might employ handicapped persons. An employerwould not need to have the exact job indicated. An employer'singenuity and imagination might be triggered by reviewing actualjobs. The examples may help employers overcome their anxietyin hiring handicapped persons. Job listings may stimulateemployers to consider hiring handicapped individuals in aposition in which they previously thought impossible.

8. Used in counseling handicapped youth. Teachers and counselorsmay need to read and interpret the information for the handicappedstudent.

DICTIONARY OF OCCUPATIONAL TITLES

The DOT numbers assigned to Volume IV job descriptions are from the Dictiona-yof Occupational Titles, Fourth Edition, 1977. This edition containsapproximately 20,000 jobs based on more than 75,000 onsite analyses conductedfrom 1965 to mid 1970s and on extensive contacts with professional and tradeassociations.

Background Information on the DOTI

The Dictionary of occupational Titles is an outgrowth of the needs of thepublic employment service system for a comprehensive body of standardizedoccupational information for purposes of job placement, employment counselingand occupational and career guidance, and for labor market informationservices. In order to implement effectively its primary assignment v. matchingjobs and workers, the public employment service system requires a uniformoccupational language for use in all of Its offices. This is needed t.) compareand match the specifications of employer job openings and the qualificationsof applicants who are seeking jobs through its facilities.

The Occupational Code Number

The first itew in the DOT occupational definition is the 9-digit occupationalcode. In the DCT occupational classification system, each set of three digitsin the 9-digit code number has a specific purpose or meaning. Together, theyprovide a unique identification code for a particular occupation whichdifferentiates it from all others.

The first three digits identify a particular occupational group. Alloccupations are clustered into one of nine broad "categories". The nineprimary occupational categories are listed below:

1

U.S. Department of labor (1977). Dictionary of Occupational Titles.Washington, D.C., Employment and Training Administration.

0/1 Professional, Technical, and Managerial Occupations2 Clerical and Sales Occupations3 Service Occupations4 Agricultural, Fishery, Forestry, and Related Occupations5 Processing Occupations6 Machine Trades Occupations7 Bench Work Occupations8 Structural Work Occupations9 Miscellaneous Occupations

The second digit refers to a division within the category. The third digitdefines the occupational group within the division.

The middle three digits of the DOT occupational code are the worker functionsratings of the tasks performed in the occupation. Every job requires a workerto function to some degree in relation to data, people, and things. A separatedigit expresses the worker's relationship to each of these three groups.Worker functions involving more complex responsibility and juugment areassigned lower numbers in these three groups while functions which are lesscomplicated have higher numbers.

The last three digits of the occupational code number indicate the alphabeticalorder of titles within 6-digit code groups. They serve to differentiate aparticular occupation from all others. A number of occupations may have thesame first six digits, but no two can have the same nine digits.

The full nine digits thus provide each occupation with a unique code suitablefor computerized operations.

7

C)F,

Section II

Job Descriptions

I

igel Indicates a new job description.

Analyst - Division Directives Physical Handicap

D.O.T. #131.267 -C26

Company Information

Company NameGeneral Dynamics - Space System

P.O. Box 85990San Diego, CA 92138

Description of CompanyManufactures space flight systemsand services.

Number of Employees2,915 total company2,464 this site

For more information, contactFrank MaxfieldManager - Information Resource

Management(619) 547-7355

Wages$2,500 per month

BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICA

Medical insuranceDental insuranceLife insurance

1Requirements of This Job

Academic Credentials RequiredBachelor's degree

Work Experience RequiredTechnical writing skills preferred.

Examinations RequiredPhysical

Other Job RequirementsNone

Job Information -----1

Work SchedulePermanent status5 days a week, 8 hours a day7:30 a.m. to 4:15 p.m.

Work SettingOffice

Probationary PeriodNone

Employment History4 years with company20 months in this position 0

9

V

Narrative DescriptionAssists with compiling and generatingdivision standard practice documents;and controls company policy systemthrough varicis management levels.

Physical Demands100% sedentary

Physical Activities PerformedReach, sit, see, hear, sense oftouch, finger dexterity

Environmental ConditionsNone

Special ConditionsNone

Work GroupOne-to-one and in small group

Standard Training PeriodNone

Standard Amount of Direct SupervisionModerate

Analyst Division nirectives Physical Handicap

Significant Duties

Leadership/Administrative/ManagerialDevelop company policies

Problem Solving/Reasoning TasksRecognize and use appropriate

procedures

Conduct work activities in appropriatesequence

Collect and organize informationEvaluate for accuracy and completeness

Computer TasksNone

Mathematical TasksNone

Writing TasksCopy accuratelyWrite legib'y

Write sentences in standard English

Organize, select, and relate ideas inwriting

Produce intelligible written documents

Reading TasksRead simple directions

Communication TasksListenTalk

Use appropriate vocabulary and grammar

Manual Perceptual TasksNone

Special Considerations for This Worker

Limitations

Lifting, carrying, standing, walking,kneeling, squatting, uses wheelchair,remembering, following spokendirections, following written directions Financial Incentives for Hiring

None

Personal StrengthsAttention to detailKeeps informed

Special TrainingNone

Job Accommodations

Work station located by employer toallow employee easier access (no cobt).

10

Animal Feeder/Cage Cleaner Mental Retardation

D.O.T. #410.674-010

L Company Information ---1

Company NamPet Parad-seLaGrange Square Shopping CenterLaGrange, KY 40031

Description of CompanyPet shop - retail animals/supplies

Number of Employees5 total company5 this site

For more information, contactNancy TooleCommunity Employment Job PlacementCoordinator

(502) 241-6250

Wages$3.35 per hour

I Requirements of This Job

Academic Credentials RequiredNone

Work Experience RequiredAnimal care preferred

Examinations RequiredNone


Benefits

FICAWorker's compensation

Job Information I

Work SchedulePermanent6 days a week, 2 hours a day10:00 a.m. to 12:00 p.m.

Work SettingRetail - pet shop

Probationary PeriodSame as individual trainingperiod.

Employment History22 months with company22 months in this position

Narrative DescriptionFeeds and waters small animals dailyincluding: birds, guinea pigs,hamsters, rats, rabbits, cats, dogs,ferrets; cleans cages as needed;cleans shelves and windows in animalarea daily; and sweeps, mops, takesout garbage, and cleans out sinkdaily.

Physical Demands100% light work

Physical Activities PerformedReach, balance, stoop, kneel,crouch, turn, see, color vision,finger dexterity



Work GroupWorks alone

Standard Training Period2-5 days

Standard Amount of Direct SupervisionMinimal

[---

Animal Feeder/Cage Cleaner Mental Retardation

Significant Duties

Leadership/Administrative/ManagerialNone

Problem Solving/Reasoning TasksDetermine own work activitiesRecognize and use appropriateprocedures


Obtain resources needed to carry outwork

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficiencies

Computer TasksNone

Mathematical TasksUnderstand order (e.g., first, second,

last)

Writing TasksNone

Reading Tasks

Identify work-related symbols/sigrs

Communication TasksListenFollow intent of oral directions

Manual Perceptual TasksEye-hand coordinationHand work

Construct, fabricate or assemblematerials

Special Considerations for This Worker -1

Limitations

Reading, writing, spelling, mathematics

Special TrainingInitial special on-site trai.ning pro-vided by Community Employment Inc. ona daily besis. A color codingsystem /chart for nondaily cleaning taskswas used during the special training foranimal and feud tasks.

Job AccommodationsJob placement and employee/employer

support services provided by CommunityEmployment Inc. to accommodate needfor support (15 minutes weekly).

Additional on-site training provided byCommunity Employment Inc. due tolimited time available by the employer(3-4 months).

Employee's work checked by coworkerprior to leaving eue to the im-portance of care of the animals.

12

Personal StrengthsHighly motivated to workLikes animalsFollows directions well

Financial Incentives L.:' HiringNone

&ssociate ProfessorSpina Bifida -

Uses Wheelchair for Mobility

D.O.T. #090.227-010

Company Information

Company NameUniversity of Northern IowaDepartment of Special EducationCedar Falls, IA 50614

Description of CompanyA state university


For more information, contactRonald J. AndeesonAssociate Professor(319) 273-3291


Requirements of This Job

Academic Credentials RequiredDoctorate

Work Experience RequiredTeaching experience required


Other Job RequirementsDress code

Job Information

BenefitsPaid sick daysPensionFICAWorker's compensationMedical insuranceDental insuranceLife insurance

Work SchedulePermanent status5 days a week, 10+ hours a day8:00 a.m. to 9:00 p.m., depending

on day

Work SettinSOffice, classroom

Probat.. :ary Period6 ye -"s

Employment H3.story

8 years with company2 years in this position

13

Narrative DescriptionTeaches university students how toeducate exceptional children;conducts research; publishes articlesin professional journals; andprovides community service andconsulting.

Physical Demands50% sedentary, 50% light work

Physical Activities PerformedPush, pull, reach, stoop, sit,turn, see, hear, sense of touch,finger dexterity

Environmental ConditionsDr

Special ConditionsHigh level of stress

Work GroupWorks alone, one-to-one, and insmall and large groups

Standard Training PeriodInformation not provided

Standard Amount of Direct Su ervisiorNone

Associate Professor Spina Bifida -Uses Weelchair for Mobility

agnificant Duties

Leadership /Administrative /ManagerialProvide leadershipSpecify goals and work tasks of othersSupervise personnelRepresent the company at internal

functions

Represent the company at externalfupotions

Problem Solving/Reasoning TasksDetermine own work activitiesRecognize and uae appropriate

proceduresConduct work activities in appropriatesequence

Collect and organize informationAnalyze and synthesize informationIdentify alternative approaches or

sol `.ions

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new 'ideas and better workmethods

Computer TasksEnter data into computersAccess data from computersPerform word processingPerform systems analysis

Mathematical Tasks

Understand order (e.g., first, second,last)

Understand concepts of greater than andless than

Handle basic calculations (+,-,x,/)

Estimate quantities needed to do a jobCalculate costs

Use numerical values from charts,diagrams, tables

Construct diagrams, charts, recordsusing numerical calculations

Make and use measurementsUse formulas (translating, substitutingvalues)

Prepare budgets

14

Writing TasksWrite legiblyWrite sentences in standard EnglishOrganize, select, and relate ideas in

writingProduce intelligible written documentsIdentify and correct errors in writing

Reading TasksRead technical information

Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related

conversationsReport accurately what others have

said

Give clear oral instructions anddirections

Explain activities and ideas clearlyEffectively present information to

groups

Manual Perceptual TasksEye-hand coordinationDevelop visual presentations


LimitationsLifting, carrying, standing, walking,kneeling, squatting

Special Trainingdone

Job AccommodationsRaised work desk with wood blocksprovided by employer to accommodateemployee's wheelchair ($25).

15

Personal StrengthsSelf-motivatedTolerates frustration and delaySelf-confidence

Financial Incentives for HirinENone

]Automotive Equipment Mechanic Amputee - Left Leg Prosthesis

D.O.T. #620.261-010

L_Cbmpany Information ACompany Name

New England Telephone185 Franklin StreetBoston, MA 02107

Description of CompanyTelecommunication products andservices.

Number of Employee.;28,000 total company200 this site

For more information, contactJohn Cooney, ManagerAffirmative Action Pr3gram/

Equal Employment Opportunity(617) 743-4901

11-.uirements of This Job

Academic Credentials RequiredLicense

Work Experience RequiredHydraulics and/or heavy vehiclemaintenance required.

Examinations RequiredPhysical, hearing, vision, Auto-motive Equipment Mechanic Personalinterview

Other Job RequirementsDriver's license, union membership,on call

Job Information

WagesApproximately $13.00 per hour


Worker's compensatic,nMedical insuranceDental insuranceLife insuranceVision care, 100%Tuition aid, 100%Savings plan

Work SchedulePermanent status5 days a week, 8 hours a day3:30 p.m. to 11:30 p.w.

Work SettingGarage

Probationary Period6 months

Employment F:story4 years with company4 years in this position

16

Narrative DescriptionReceives vehicle trouble reports;diagnoses vehicle problem for cars,vans, and bucket trucks; and repairscompany vehicles


Physical Activities PerformedPush, pull, reach, climb, stoop,kneel, crouch, crawl, sit, turn,see, hear, sense of smell, fingerdexterity

Environmental ConditionsHot, cold, dry, wet, dust, dirt,odors, noise, vibration, mechanicalhazards, moving objects

Special ConditionsPrecision/quality

Work GroupSmall group

Standard Training PeriodVarious automotive classes formechanics including instruction onauxilary equipment maintenance forhydraulic repairs. Standard trainingis also provided when nece.isary onnew equipment, tools, and materials.


Automotive Equipment Mechanic Amputee - Left Leg Prosthesis

Significant Duties


Problem Solving/Reasoning TasksDetermine own wo"k activitiesRecognize and use appropriateprocedures



Recognize the effects of changingquantity or quality of materials

Collect and organize informationIdentify alternative approaches orsolutions

Evaluate for accuracy and completenessCorrect deficiencies

Computer TasksEnter data into computers

Mathematical TasksCountUnderstand order (e.g., first, second,

last)


Estimate quantities needed to do a job

17

Writing TasksCopy accuratelyWrite legiblyComplete forms accurately

Reading TasksIdentify work-related symbols/signsRead t( 'Inical information

Communic_ion TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related


said

Manual Perceptual TasksEye-hand coordinationHand workUse job-specific hand tools and

equipment (automotive mechanicwrenches, pliers, screwdrivers, andother hand tools)

Operate machine(s) (vehicle maintenancemachines)

Set up machine(s)Operate job-related power tool(s)

(drills, bolt remover, power tools,hydraulic tools and lifts, andvehicles)

[ Special Considerations for This Worker

LimitationsNone

Special TrainingEmployee receives a wage increase uponcompletion of each training level.

Job AccommodationsNone

18

Personal StrengthsExcellent work attitudeExcellent workerConscientiousDedicated

Financial Incentives for HiringTargeted Jobs Tax Credit

Other Job Replication FactorsBe open-minded; obtain upper managementsupport; and conduct awareness trainingfor employees and management team.

baker Mental Illness

D.O.T. #526.381-010

Comemy Information

Company NameCookie Place150 Washington StreetProvidence, RI 02903

Description of. Company

Retail and wholesale bakery/cafeproviding supported employment topsychiatrically disabled adults.


For more information, contactRhonda Levye, Executive Director(401) 351-87P'

Wages$4.00 per hour

I Requirements of This Job--1


Work Experience RequiredNone


Other Job RequirementsAge 18 minimumUniformMot:'vation

Job Information

BenefitsPaid vacationPaid holidaysFICAWorker's compensation


Work SettingKitchen


Employment History5 years with company5 years in this position

19

Narrative DescriptionPrepares and bakes all products soldat Cookie Place; cleans the bakingarea; and stores and handles food.

Physical Demands95% medium work, 5% heavy work

Physical Activities PerformedPush, pull, reach, stoop, turn, see,depth perception, hear, sense ofsmell, sense of taste, sense oftouch, finger dexterity

Environmental ConditionsHot, mechanical hazards, burns,flour particles

Special ConditionsHigh rate of productionPrecision/qualityDistracting conditionsHigh level of stress

Work GroupWorks alone and in small group

Standard Training Period10 days


Baker Mental Illness

Significant Duties

Leadership/Administrative/ManagerialImplement health and safety procedures





Computer TasksNone

Mathematical TasksCount




Writing TasksWrite legibly

Reading TasksIdentify work-related symbols/signsRead simple directionsRead and understand recipes

Communication TasksListenFollow intent of oral directionsTalk

Manual Perceptual TasksEye-hand coordinationHand workUse job-specific hand tools andequipment (measuring utensils,scoopers, scales and other baking handtools and equipment)

Operate mauhine(s) (mixers, ovens)


LimitationsVision, feeling/sensory, limied staminainitially, constant throbbing in headrelated to disability

Special TrainingSupervisor and guest instructors fromthe Health Department, American RedCross, and Culinary Arts Departmentprovided initial special training toreview standard training using speakers,films and handouts. Employee enteredpermanent employment upon completion ofthe special training.

Job AccommodationsWork hours gradually increased by

employer to accommodate employee'slimited stamina.

Flexible break time provided by employerto accommodate employee's medicationeffects.

20

Personal StrengthsMotivatedEnthusiasticMath skills and basic intelJigeneeCooperativeSocial skills

Financial Incentives for HiringThe Work Place Inc. Agency has a yearlycontract with Rhode Island Department ofMental Health to provide jobs to mentalhealth clients.

Other Job Replication FactorsIt is important for the work scheduleand pace to be flexible, especially atthe beginning. Once the worker isconfident and adjusted to the job, theemployee's work hours can increaseaccordingly. The work environment mustbe supportive for the worker to achievejob security.

Bakery Assistant Learning Disability

D.O.T. #526.686-010

Company Information

Company NameInternational Pastries Ltd.Lindale MallCedar Rapids, IA 52402

Descriptio. )f CompanyRetail bakery; regular counteritems, including a wide variety ofgoods and special orders (twolocations in Iowa).


For more information, contactGlen B. Jensen, Owner(319) 393-2834

i Requirements of This Job

Academic Credentials RequiredGED, High school diploma



Other Job RequirementsAge 16 minimum (must be 18 to oper-ate some machiner7), must be cleanand well - groomer'

job Information

Wages$5.65 per hour, $60-$120 onSundays

BenefitsFICA

Worker's compensationUnemployment compensationMedical insuranceLife insurancePay raises given in lieu of

paid vacationsWork SchedulePermanert status4-5 days a week, 8 or more hoursa day

Time of work variesRotating shifts

Work SettingBakery (in a mall)


Employment History6 years with company1.5 years in this position

21

Narrative DescriptionResponsible for mixing products usedin the bakery; as Sunday managerschedules and supervises personnel,judges amount of product to produce;and supervises night clean up crew.

Physical Demands50% sedentary, 10% light work, 10%medium work, 30% heavy work

Physical Activities PerformedPush, pull, reach, climb, balance,stoop, kneel, crouch, turn, see,color vision, depth perception, hear,sense of smell, sense of taste, senseof touch, finger dexterity


Special ConditionsHigh rate of productionPrecision/qualityDistracting conditionsHigh level of stress(all may be present at some time)


Standard Training PeriodOn-the-job training

Standard Amount of Direct SupervisionNone to minimal

Bakery Assistant Learning Disability

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipImplement company policiesSpecify goals and work tasks of othersSupervise personnelRepresent the company at internal

functionsRepresent the company at external

functions

Problem Solving/Reasoning TasksDictermine own work activitiesRecognize and Jse appropriateprocedures




Identify alternative approaches orsolutions

Review progress periodicallyCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods

Computer TasksNone





Estimate quantities needed to do a jobUse numerical values from charts,

diagrams, tablesMake and use measurements

Use formulas (translating, substitutingvalues)

22


Reading TasksIdentify work-related symbols/signsRead simple directions

Communication TrAsksListenFollow intent of oral directionsTalkSpeak clearly

Use appropriate vocabulary and grammarStay on the topic in job-related

conversationsReport accurately what others havesaid


Explain activities and ideas clearly



Use job-specific hand tools andequipment (bakery tools)

Operate machine(s) (mixer, sheeter,ovens, proof box, coffee machine)

c. C


LimitationsLow frustration tolerance, reading,writing

Special TrainingOwner provided 2 years of on-the-job

training based on worker's capacity andneed.


23

Personal StrengthsGets along well with othersWilling to do what needs to be doneReliable and punctual

Financial Incentives for HiringRalston-Purina grant paid for first120 hours of company employment.


D.O.T. #920.685-078

1 Company Information

Company NameRosetto Foods, Inc.10 White StreetRochester, NY 14608

Description of CompanyManufactures frozen pasta products(i.e., ravioli, tortellini)

Number of Employees65 totem? company65 this site

For more information, contactRobert Landry, President

(716) 546-7504



Work Experience RequiredHandling of packing materials andpalletizing of products preferred

Examinations RequiredPhysical, hearing, food handler's

Other Job RequirementsUniform

Job Information 1

Wages$5.00 per hour

Benefits

Paid vacationPaid holidaysPaid sick daysPension

FICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceProfit sharing

Work Schedule

Permanent stetus5 days a week, 8 hours a day8:00 a.m. to 4:30 p.m.

Work SettingFactory



24

Narrative DescriptionSets up and feeds empty carton boxesto packing station; takes automati-cally taped, filled boxes from thedischarge conveyor and places onpallets; ensures proper count andconfiguration of pallet; and attachescoding label to pallet before movingfrom assembly area.


Physical Activities PerformedPush, pull, reach, stoop, turn,see, depth perception, sense oftouch, finger dexterity, strength

Environmental ConditionsWet, noise, vibration, mechanicalhazards, moving objects, crampedquarters

Special ConditionsHigh rate of productionDistracting conditions


Standard Training Period2 hours


Case Packer

L


Significant Duties


rroblem Solving/Reasoning TasksRecognize and use appropriate

proceduresConduct work activities in appropriate

sequence

Computer TasksNone


last)

Writing TasksNone

Reading TasksIdentify work-related symbols/signs

Communication TasksListenFollow intent of oral directionsFalk

Manual Perceptual TasksEye-hand coordinationHand workConstruct, fabricate or assemblematerials

Tend machine (carton tapers)

I Special Considerations for This Worker I

LimitationsInteractions with coworkers, workingalone, speaking, following writtendirections, spelling, mathematics

Special TrainingWeekly on-site training provided by jobcoach and supervisor. Employee re-ceived a wage increase upon completionof the special training.

Job AccommodationsAdditional time provided by employer

for employee to obtain requiredjob production level (no cost).

Coworker provides reminders oftime schedule to accommodateemployee's ability to tell time(no cost).

25

Personal StrengthsGood attendancePhysical strengthCopes with job repetition

Financial Incentives for HiringNone

r

Checker Muscular Dystrophy

D.O.T. #211.462-014

Company Information

Company NameSchnuck Markets, Inc.4900 ManchesterSt. Louis, MO 63110

Description of CompanyRetail grocery store

Number of Employees10,000 total company300 this site

For more information, contactJulie Helmke, Personnel Specialist(314) 534-5071




Examinations RequiredChecker skills test

Other Job RequirementsAge 18 minimum, uniform, unionmembership, dress code

Job Information

Wages$4.50 per hour

Benefits

Provided through union membership

Work ScheduleSeasonal status3-5 days a week, 4-6 hours a dayTime of work varies, rotating

shiftsWork Setting

Grocery storeProbationary Period

30 days


Standard Training Period18-22 hours (14 class instructionhours on cash register operationand 4 to 8 hours of in-storetraining.)


26

Narrative Description

Scans grocery items through registerlaser, or keys in item codes; weighsproduce; receives payment (check,cash, food stamps, etc.); counts backchange to customer; bags groceries ifneeded; maintains cash balance inregister at all times; and maintainsfriendly customer relations.

Physical Demands100% medium work

Physical Activities PerformedPush, pull, reach, stoop, crouch,turn, see, hear, sense of touch,finger dexterity, stand, bend

Environmental ConditionsNoise, cramped quarters

Special ConditionsHigh rats of productionPrecision/qualityDistracting conditionsHigh level of stress

Work GroupOne-to-one with customer andin large group

Lid

Checker Huscular Dystrophy

Significant Duties

Leanership/Admini ;trative/Managerialone

Problem Solving/Reasoning TasksRecognize and use appropriateprocedures




Computer TasksEnter data into computerized cashregisters



Handle basic calculations (+,-,x,/)Calculate c....4ts

Make and use measurementsMake change

Writing TasksWrite legiblyComplete forms accurately

Reading Tasks

Identify work-related symbols/signsRead simple directions

Communication TasksListenTalkSpeak clearly


conversations


Use job-specific hand tools andequipment (grocery check register handtools and equipment)

Operate machines (computerized registerwith scale and check cashing cardmachine)

Use keyboard skillsBag3 groceries and places in shopping

cart

I Special Considerations for This Worker __I

LSipme:7Tnr:ininzStanding, walking using crutches

Initial standard training provided insimulated store environment with cashregisters, caskets of groceries, etc.Class materials presented in written andoral formats. Instruction provided bytraining specialist and in-storetrainer. Employee received certificateupon completion of the standardtraining.

Job Accommodations

Assigned by employer to cash registermuhcions that provide balancing pointfor standing (all stations exceptexpress lane) (no cost).

27

Personal St "engths

Determined attitudeAdapts to job environment and

requirementsFriendly, helpful


Child Care Worker Mental Retardation

D.O.T. #355 -14-010

Company Information

Company NameHandicareP.O. Box 3122Iowa City, IA 52244

Description of CompanyEarly childhood development centerfor infants and children (ages 0 to6). Fifty percent of childrenserved have a developmentaldisability.

Number of Employees28 total company

For more information, contactAnn Riley, Director orDawn Morgan, : ist:nt(319) 354-7641

Wages$3.75 per hoar

BenefitsPaid holidaysPaid sick daysFICA

Worker's compensationUnemployment compensationMedical insuranceDental insurance



Work Experience RequiredStrong interest and/or experience inchild care.


Otrdr Job RequirementsAge 16 minimum, no criminal recordof aggressise crimes

Job Information

Work ScheduleSeasonal status3 days a week, 2-6 hucrs a day8:30 a.m. to 3:00 p.m.

Work SettingDaycare/preschool


Employment History1 year with company1 year in this position

28

Narrative DescriptionSupervises, disciplines, and assistschildren individually and in smallgroups in daily and specialactivities; attends staff meetings,special events, and field trips;records childrens' progress; consultswith parents; and performs generalcleaning duties.

Physical Demands20% light work, 80% medium work

Physical Activities PerformedReach, run, stoop, kneel, crouch,sit, turn, see, hear, sense oftouch, finger dexterity

Environmental ConditionsNoise

Special ConditionsDis, 'cting conditions (lots ofchildren;

High level of stress (deadlines,noise and activities)

Work GroupSmall and large groups



4 4:

Child Care Worker Mental Retardation

Significant Duties

Leadership/Administrative/ManagerialSupervise children



Obtain resources needed to-carry outwork

Collect and organize informationAnalyze and synthesize informationIdentify alternative approaches orsolutions

Review progress periodicallyCorrect deficienciesSummarize and draw conclusions

Computer TasksNone

Mathematical TasksCount to ten



29

Writing TasksWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishIdentify and correct errors in writing

Reading TasksIdentify work-related symbols /signsRead simple directions



said


Explain activities and ideas clearlyManual Perceptual Tasks

Eye; -hand coordination

CoAstruct, fat 'icate or assemblematerials

Use job-specific hand tools andequipment (educational and recrea-tional equipment)


LimitationsLow frustration tolerance, interactionswith coworkers, reading, writing,spelling (for daily reports), workingalone, remembering, chronic paranoidthoughts


Job Accommodations

Coworker added in child care room duringmaximum attendance periods to accommo-date employee's need to increaseintervention with children's activi-ties and problems (approxmately$48/week).

Job sharing for part time positions isused to accommodate employee (workswell for 2-4 hr. periods) (No

additional cost.)

30

Personal StrengthsRequires minimal supervisionHandles work frustrationAssesses the situation and interactsas needed

Financial Incentives for HiringFor initial training

Clinical Mental Health CounselorLearning Disability -

Dyscalculia, Dysgraphia

D.O.T. #045.107-010

Company Information

Company NameCreative Counseling CenterBrantly Building, Suite 48 Crain Highway NorthwestGlenburnie, MD 21061

Description of CompanyProvides Alcohol and Other DrugAbuse (AODA), disability, family andgroup counseling services.


For more information, contactBarbara Hastings, Counselor(301) 740-2055

Requirements of This JobI

Academic Credentials RequiredMaster's degree in counseling

Work Experience RequiredCounseling experience preferred.

Examinations RequiredNone Oft

Other Job RequirementsOwn vehicle, on call, dress code

Job Information

Wages$55 per hour average

BenefitsNone

Work SchedulePermanent status2 days a week, 3-8 hours a dayTime of work varies

Work SettingOffice

Probationary PeriodInformally 1 year


31

Narrative DescriptionCounsels individuals and groups ofclients with learning disabilitiesregarding the following skills:problem-solving, stress management,goal setting, self-advocacy andself-concept development.


Physical Activities PerformedReach, stoop, sit, turn, see, co_orvision, depth perception, hear,sense of touch, finger dexterity


Special ConditionsEthical considerationsMLintaining adequate client load

Work GroupOne-to-one and in small group



Clinical Mental Health Counselor Learning Disability -Dyscalculia, Dysgraphia

Significant Duties.

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesRepresent the company at internal

functions

Represent the company at externalfunctions





Collect and organize informationAnalyze and synthesize informationIdentify alternative approaches orsolut.ons

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas And better workmethods

Computer TasksNone





32

Writing TasksWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishOrganize, select, and relate ideas in

writing

Reading TasksRead simple directionsRead professional journals/books

Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyReport accurately what others have

saidGive clear oral instructions and

directionsExplain activities and ideas clearlyEffectively present information to

groups

Manual Perceptual Tasksnone

Qk

Special Considerations for This Worker I

LimitationsReading (reversals, omissions,additions), mathematics (abstract math)remembering, following spoken direc-tions, f;.ilowing mitten directions


Job AccommodationsProofreading of written materialsprovides, by spouse to accommodateemployee's writing ability.

Directions and appointments are writtendown by employee to accommodatememory of verbal information.

Samples of completed forms are keptby employee to accommodate concretewriting level.

Conferences and workshops are atten-ded by employee to provide supportfor job.

Employee arrive:, at work early toperform writing tasks to accommo-date employee's writing speed andaccuracy skills.

33

Personal StrengthsConscientiousCares about peopleGood speaker and listener


Other Job Replication Fa3torsEmployer should structure job dutiesand allow time to learn skills. Oncejob duties are learned, the employeefunctions as well as anyone else. Makeabstract skills concrete. Employersshould thank employee for positiveactions at work. Be accepting ofemployee's disability.

Coordinator of Deaf Services Deafness

D.O.T. #094.224-010

Company Information

Company NameLas Vegas Medical CenterBox 1388

Las Vegas, NM 87701

Description of CompanyA state psychiatric medical facilityincluding a forensic treatmentunit and long term care servicefor mentally and emotionally dis-turbed persons aged 14 years and up.


For more information, contactDaisy N. RiceCoordinator of Deaf Services(505) 425-6711

Requirements of This Job I


Work Experience RequiredSuccessful experience with deaf andcommunication disordered persons.


Other Job RequirementsMust know sign language

1 Jeb Information1

Wages

$2,103 per monthBenefitsPaid vacationPaid holidaysPaid sick daysPension

FICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance


Work SettingHospital




34

Narrative DescriptionProvides services for hearingimpaired/communication disordereapatients: teaches/interprets signlanguage, academics, and nonverbalcommunication; conducts Pure-ToneAudiometric testing; provides hearingaid orientation, maintenance andhearing conservation; conductsadult living skills training;and provides psychosocial therapy/remediation when referred byTreatment Team.


Physical Activities PerformedAll physical activities excepthearing, see, color vision, depthperception, senses of smell, taste,and touch, finger dexterity

Special ConditionsEmotional/mental status of clients

Standard Amount of Direct SupervisionMinimal to moderate

Coordinator of Deaf Services

JDeafness

Simgicant Duties

Leadership/Administrative/ManagerialRepresent the company at internal

functions





Review progress periAicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods

Computer TasksNone


35


writingProduce intelligible written documents

Reading TasksIdentify work-related symbols/signsRead simple directionsTreatment plan reports


said


groupsUses sigi language

Manual Perceptual TasksEye-hand coordinationHand workOperate machine(s) (audiometric and

hearing test machines, hearing aidequipment)

I Special Considerations for This Worker j

LimitationsHearing

Special TrainingFourteen days of mandated trainingprovided every 3 years by state staffconcerning rules, regulations,procedures, fire safety, first aid, anddriver's training. Special trainingmaterials used include cardiopulmonaryresuscitation (CPR), fire equipment forextinguishing fires, movies, roleplaying, and on-site trial emergencysessions. Employee receives a grade andcertificate upon completion of thestate mandated training.

Joh AccommodationsSecretary trained by employee to beoral interpreter for telephone,small and large group, and other cit-ations to accommodate employee's lipreading ability.

Teletype installed by employer toaccommodate employees communicationneeds with other deaf clients, pro-fessionals, etc.

Switch fur office light installedoutside door to accommodate privacyfor therapy sessions. Per ons uselight switch instead of knocking ondoor.

Two telephones with common line used infice to allow employee to see oral

reter and respond directly to0

interp

caller.

36

Personal StrengthsKnows what needs to be done, how todo it and works independently.

Personally experienced the sensorydeprivation, frustrations andaccomplishments of deafness.

Helps others to overcome ;heir emotionalor mental disability

Establishes confidence and goodrapport with others

Caring and dedicated


Other Job Replication FactorsAssess the employee's ability tocommunicate on multiple levels ofEnglish and sign language. Hospitalclients using the facility are ondifferent levels of language usage.

JU

1 Requirements of This Job I

Co-Owner/Storyteller/Performer Learning Disability

D.O.T. #150.047-010

Company Information

Company NameThe Gypsy Rovers1621 Freeland RoadFreeland, MD 21053

Description of CompanyProvides storytelling and otherentertainment for a variety offunctions.

Number of Employees2 total company

For more information, contactDeborah Stagmer, Co-Owner(301) 343-0644

Wa es$30-37 per hour

BenefitsNone


Work Experience RequiredPublic performing, child careexperience preferred.


Other Job RequirementsOwn vehicle

Job Information

Work SchedulePermanent status2 days a week, 2-4 hours a dayRotating shifts

Work SettingSchools, health care facilities,homes, etc.



37

Narrative DescriptionSings, dances, tells stories, andperforms skits for audiences (60-150 people) of all ages.


Physical Activities PerformedPush, pull, reach, run, balance,stoop, kneel, crouch, crawl, sit,turn, see, color vision, depthperception, hear, sense of smell,sense of touch, finger dexterity

Environmental ConditionsNoise

Special ConditionsDistracting conditions


Star'iard Training PericdOn-going

Standard Amount of Direct SupervisionNone

CoOwner/Storyteller/Performer Learning Disability

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesSpecify goals and work tasks of othersRepresent the company at internal

functions


Problem Solving/Reasoning TasksDetermine own work activitiesRecognize and use appropriate

procedures




Collect and organize informationAnalyze and synthesize information

Idetify alternative approaches orsolutions

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize am draw conclusionsDevise new ideas and better workmethods

Computer TasksNone




Handle basic c lculations (+,-,x,/)

38


Reading TasksIdentify work-related symbols/sigilbRead simple directions


said



groups

Manual Perceptual TasksEye-hand coordinationUse job-specific hand tools and

equipment (theatrical props)Develop visual presentations


Limitations

Remembering, following spoken traveldirections - especially to new areas.


Job AccommodationsOther performer reminds co-owner of

travel appointments to accommodateco-owner's memory ability.

Clear, complete travel directionsrequested by co-owner whenperforming in a new location toaccommodate co-owner's ability tofollow verbal directions.

39

Personal StrengthsStrong oral skillsGood visual presenterOutgoing personality


Other Job Replication FactorsBeing self-employed is a source ofgreat satisfaction. Adjustments injob duties can be done by oneself.

Correspondence Specialist Deafness

D.O.T. #209.262-010

Company Information

Company NameGlendale Federal SavingsP.O. Box 1709Glendale, CA 91209

Description of CompanyProvides financial services (i.e.,deposit accounts, real estateloans).


For more information, c^!tactPhylene WigginsRecruiting Specialist(818) 500-2911

1 Requirements of This Job 1

Academic Credentials RequirPdHigh school diploma or IED

Work Experience RequiredEquivalent experienceGood manual dexterityWord processing (preferred)


Other Job RequirementsBondable

Job Information

Wages

$1,550 per monthBenefits

Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensation

Unemployment compensationMedical insuranceDental insuranceLife insurance

Work Schedule

Permanent status5 days a week, 8 hours a day7:00 a.m. to 3:30 p.m.

Work SettingOffice


Employment History6+ years with company6+ years in this position

40

Narrative DescriptionTypes, revises, edits and produces avariety of business documents (i.e.,graphics and charts) using amicrocomputer.

Physical Demands100% sedentlry

Physical Activities PerformedReach, stoop, sit, turn, see, senseof touch, finger dexterity


Special Conditions

High rate of productionPrecision/qualityHigh level of stress




Correspondence Specialist Deafness

Significant Duties

Leadership/Administrative/Managerial

None

Problem Solving/Reasoning TasksRecJgnize and use appropriateprocedures




Evaluate for accuracy and completeness

Computer TasksEnter data into computersAccess data from computersPerform word processing




Handle basic calculations (4-,-,x,/)



Make and u measurements

LimitationsHearing


Writing TasksWrite legiblyComplete forms accuratelyWrite sentences in s.andard English

Reading TasksIdentify work-related symbols/signsRead simple directionsRead technical information

Communication TasksListen through lip readingFollow intent of oral directionsTalk

Speak ,,earlyUse appropriate vocabulary and grammarReport accurately what others havesaid


Manual Perceptual TasksEye-hand coordinationHand workUse jot-specific hand tools andequipment (,rulers and other officeequipment)

Tend machine(s) (computer)Operate machine(s) (computer, printer)Set up machine(s) (printer/computer)Use keyboard skillsDevelop visual presentations

1 Special Considerations for This Worker 1

Job Accommodations

Co-workers face employee when speakingto allow employee to lip readcommunication.

41

Personal StrengthsGood communication skills (lip reacing)Pleasant personalityJob/career professionalism and

commitment


4piCourtesy Clerk Mental Retardation - Mild

D.O.T. #299.367-014

Company Information

Company NameSchnuck Markets, Inc.4900 ManchesterSt. Louis, MO 63110

Description of CompanyRetail grocery store

Number of Em to10,000 total company150 this site

For more information, contactie Helmke, Personnel Specialist

(314) 534-5071

Wages$3.80 per hour

E Requirements of This Job


Work Experiei.ce RequiredNone


Other Job RequirementsUniform, union membership, dresscode

Job Information

BenefitsProvided through union member-ship

Work SchedulePermanent status3-5 days a week, 4-6 hours a dayTime of work varies, rotating

shifts

Work SettirdGrocery store

Prcbationary Period30 days

Employment History6 months with company6 moilths in tni5 position

42

Narrative DescriptionBags grocies; offers carry-outservice to customers; brings carts infrom pa.xing lot; checks prices asneeded for checkers; replaces damageditems; stocky grocery bags; andplaces stock on shelves as needed.

Physical Demands100 medium work

Physical Activities PerformedPush, pull, reach, stoop, crouch,turn, see, hear, sense of touch,finger dexterity

Environmental ConditionsHoc, colu, humid, dry', wet, noise

Special Condi,ionsHigh rate of production

Work GroupOne-to-ale and in large group

Standard Training Period4-8 hours


Courtesy Clerk Mantal Retardation - Mild

Significant Duties

Leadership /Administrative /ManagerialNone


procedures

Conduct work activities in approviatesequenc


Computer TasksNone




LimitationsNone

Writing TasksNone


Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammar


Use job-specific hand tools andequipment (grocery clerk hand toolsand equipment)


Special TrainingStore managers and coworkers providedadditional special training as neededon job responsibilities.

Job Accommodations

Extra supervision and instruction onjob tasks peovided by ziIployer tomaintain employee's job skills(minimal time).

43

Personal StrengthsIndustriousDedicatedLoya2

Fina,icial Incentives for HiringNone

It

$-

4142101Director of Commission of

Handicp.ppes. .ffairs

Physical Handicap -Uses Powered Wheelchair

D.O.T. #168.167-014

Cumpany Information

Company Nawe

City of hevere MassachusettsBroadwayRevere, MA 02151

Description of CompanyMunicipal commission dealing withhandicapped issues.

Number of Employees1 ,otal company1 this site

For more information, conta-tSteven J. RichDirector of Commissi n of

Handicapped Aff:airs(617) 289-9200 ext. 1*16

Wages

$20,657 annually

Benefits

Paid holiaaysPaid sick daysPension

FICA

Work SchedulePermanent status

Work SettingOffice


Requirements of This Jcb

Academic Credentials RequiredHigh school diplomaCollege coursewark in a disability

field and human rights

Work Experience RequiredExperience in architectural access,laws for people with disabilities,working with people.



Job InformationJ

Employment History3 years with company1 year in this po'ition

44

Narrative DescriptionResponsible for access to cityprograms by people with disabilities;implements new programs; educatespublic concerning equal rights andtreatment of people who are disabled;ana oversees architectural accesslaws and enforcement.

Physical Demands100% sedendary

Physical Activities PerformedReach, sit, see, hear, fingerdexterity

Environmental ConditionsCramped quarters





5c,

Director of Commissionof Handicapped Affairs

Physical Handicap -Uses Powered Uheelchair

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesSupervise personnelRepresent the company at internal


functionsReport to a board of directorsAdminister department oudget


proceduresConduct lc activities in appropriate

sequt

Obtain )urces needed to carry outwork

Collect and organize informac.ioaAnalyze and synthesize informationIdentify alternative approaches orsolutions

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better work

methods

Computer TasksNone


last)


Handle basic calculations (+,-,x,/)Estimate quantities needed to do a jobCalculate costsUse numerical values from charts,

diagrams, tablesPrepare budgets

45

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in :standard EnglishOrganize, select, and relate ideas in

writingProduce intelligible writttn documentsIdentify and correct errors in writing

Reading TasksIdentify work-related symbols/signsRead simple directionsRead technical informationReviews plans and blueprints for curbs,

sidewalks, and buildings

CommunUation TasksListenTalkSpeak clearlyUse appropriate vocabulary and grammarGive clear oral instructions and

directionsExplain activities and ideas clearlyEffectively present information togroups

Manual Perceptual TasksEye-hand coordination

1 Special Considerations for This Worker

LimitationsNone

Special TrainiaNone

Job Accommodations

Custodians assist employee to properposture in wheelchair - 10 min./day.

Clerical and filing work performed bystudent volunteers to accommodateemployee's limited mobility (40min./day, 3-4 times per week).

Office location moved from City Hall toSenior High School to prole greateraccessiblity for wheelchair (nocost).

Uses accessible staff bathroom toaccommodate employee's ability toopen and close doors.

Father drives lift equipped van orrides public van to work toaccommodate no driver's license($.75/1 way).

46

Personal StrengthsSpeaks effectively on issues and

convinces others about civil rightsPuts others at easeCommon senseAnalyzes and solves problems using

compromisesSelf confidenceAbility to sell self

Financial Incentives for HiringMassachusetts Rehabilitation paid for

on-the-job training wage subsidy

Other Job Replication FactorsA true desire to help the disables gainindependence in the community withdignity. Provide equal access andopportunities to advance participationby all citizens.

Co

Disabled Program Manager --]

[--

Cerebral Palsy

D.O.T. #168.167-014

Company Information

Company NameCalifornia Department of

Transpertation (Caltrans)1120 North Street, Room 1200Sacramento, CA 95814

Description of Company,

Design and maintenance of statehighway system; planning trans-portation needs for the state.

Number of Employees15,000+ total company3,000 this site

For more information, contactDavid J. PautschDisabled Program Manager(916) 324-8395


-. 1.


Work Experience RequiredOne year - duties comparable toAssistant Caltrans Administrator(Specialist or Supervisor). Threeyears technical experience intransportation program or suppirtservice, including one year compar-able to Assistant CaltransAdministrator (Specialist orSupervisor) and college graduationequivalency.


Other Job PequirementsCivil Service exam

Job Information j


BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical irsuranceDental insurance

Life insuranceVision care

Work Schedule


Work SettingOffice

Probationary Period12 months at assistant level6 months at associate level

Employment History37 mont'is with company

37 months in this positionStandard Amount of Direct Supervision

Minimal

47

Narrative DescriptionDuties and percent of time per-formed includes: provides leadrole with Caltrans Statewide Dis-abled Advisory Committee (30%);coordinates limited Examination andAppointment Program (LEAP) (20%);provides technical support toHeadquarters Disabled AdvisoryCommittee (20%); coordinates 504departo t non-discrimination pol-icies (15%); performs AffirmativeAction Staff work (10%); andinvestigates EEO complaints (5%)..


Physical Activities PerformedPush, p, ', reach, sit, turn, see,depth pe.ception, hear


Special ConditionsHigh rate of production

Work GroupWorks alone, one-to-one, andin small and large group.:

Standard Training Period12 months

j

[ill

Disabled Program Manager Cerebral Palsy

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policies

Specify pals and work tasks of othersRepresent the company at internal


functions


procedures




Collect and organize informationAnalyze and synthesize informationIdentify alternative approaches orso3utions


methods

Cc Iputer Tasks

None





Estimate quantities needed to do a jobCalculate costsUse numerical values 'ors charts,

diagrams, tablesConstruct diagrams, charts, recorcsusing numerical calculations

Make and use measurements

48

Writing TasksWrite sentences in standard EnglishOrganize, select, and relate ideas in


Reading Tasks

Identify work related symbols/signsRead simple directionsRead technical information

Communication TasksListenFollow intent of oral directionsTalkSpeak clearly



said


Explain activities and idf!as clearlyEffectively present information togroups

Manual Perceptual TasksDevelop visual presentations

Special ConLideratioos for This Worker

LimitationsLow frustration toleranc:, mathemeics,vision, standing, walking, kneeling,squatting, hearing

Special_ TrainingEqual Employment OpportunityInvestigator Training for 3 daysprovided by private vendor. A

certificate was awarded to employee uponcompletion of the special training.

Job AccommodationsAttendant/driver assists employee with

travel (cost varies).Following accommodations provided by

employer:

Automatic phone dialing to accommodateemployee's to the skills.

Dictaphone to accommodate employee'sslow writing ($150).

Raised desk on blocks to accessibleheight ($10).

Fneniture rearranged to providemore space (3 hours).

Installed additional grab bars tohelp employee access bathroom

($50).

49

Personal StrengthsHard workerWarks well with othersIdentifies problems

Financial Incentives for HiringCareer Opportunity Development program,funded by state Vocational Rehabili-tation Agency.

Other Job Replication FactorsEmployers should provide accommodationsas needed for persons with d alsability.

Dispatcher Paraplegia

D.O.T. #379.362-010

Company Information 1 Requirements of This Job

Company Name

Kalamazoo Department of PublicSafety

215 West LovellKalamazoo, MI 49007

Description of CompanyMunicipal department providing 24hour police and fire protectionfor city of Kalamazoo.


For more information, contactDavid Weessies, Lieutenant(616) 385-8120

Wages$11.16 per hour

Academic Credentials RequiredHigh school diploma or GED

I

Work Experience RequiredDispatcher experience preferred


Other Job RequirementsUnion membershipDress codeCivil Service exam

F-------job Information ----I

BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compens. Dn

Medical insuranceDental insuranceLife insurance

Work SchedulePermanent status5 days a week, 8 hours a day12:00 a.m. to 8:00 a.m.

Work SettingOffice

Probationary Period1 year


50

Narrative DescriptionResponds to calls for assistanceand information; determinesdistribution of incoming callsbased on availability of PublicSafety units, priority, pre-arranged response procedures andgeographical location; operat,:::computer terminal, monf,tors radiofrequencies, and operates LawEnforcement Information Networkwith state police and FBI.


Physical Activities PerformedPush, pull, reach, sit, turn, see,color vision, depth perception,hear, finger dexterity


Special ConditionsPrecision/qualityHigh level of stress



Standard Amount of Direct SupervisiDnMinimal

Dispatcher Paraplegia

Significant Duties


Problem Solvidg/Reasoning TasksRecognize and use appropriate


sequence

Collect and orgAlize informationAnalyze and synthesize informationIdentify alternative approaches or

solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusions

Computer TasksEnter data into computersAccess data from couputersPerform word processing

Mathematical TasksCoLatUnder3tand order (e.g., first, second,

last)


Handle basic calculations (+,-,x,/)Estimate quantities needed to do a jobUse numerical values from charts,diagrams, tables

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard English

Reading TasksIdentify work-related symbols/signsRead technical information

Communicat_on TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related




Nenual Perceptual TasksEye-hand cooreinationHand workUse job-specific hand tools and

equipment (radio, microphone)Use keyboard skills


LimitationsFeeling/sensory, lifting, carrying,standing, walk4ng, kneeling, squatting,confined to wheelchair

Special TrainingSpecial training (60 days) provided bysupervisor, including 1 month oflearaing department policy andprocedures and 1 month of hands onexperience. Employee entered permanentemployment upon completion of thespecial training.

51

Personal StrengthsPositive attitudeDeterminationJob knowledge, skills and ability


Job AccommodationsBuilding ramp and other accessibilityimprovements provided by employer toaccommodate employae's wheelchair($100).

Editor, Research Associate Multi- Handicaps -

HypoArenocorticism, Allergies

D.O.T. #132.267-014

C- Company information

Company Name,

LINK Resources79 Fifth AvenueNew York, NY 10003

Description of Company

Research and consulting services intelecommunications and off-siteoperations.


For more information, contactCarol D'AgostinoEditor/Senior Research Associate(516) 791-2332

1 Requirements of This Job 1


Work Experience RequiredGeneral office and computer skillspreferred.



Job Information

Wages

SalariedBenefits

Paid vacationPaid holidaysPaid sick daysFICA

Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance

Work Schedule


Work SettaOffice in home


Employment History3.5 years with company1 year in this position

52

Narrative DescriptionOperates computer software (WordPerfect, DBase III, telecommuni-cations); conducts telephoneinterviews and research; performsword processing and databasemanagement; writes and edits monthlynewsletter; and communicates withclients, beneral public, subscribers,and coworkers.


Physical Activities PerformedPush, pull, reach, stoop, sit, turn,see, hear, sense of touch, fingerdexterity





Standard Amount of Direct Su ervisionMinimal

Editor, Research Associate

LeaIm

Multi-Handicaps -Hypoadrenocorticism, Allergies

Significant Duties

dership/Administrative/Managerialplement company policies






solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw cDevise new ideas andmethods


onclusionsbett r work


Understand order (e.g., first,last)

Understand owIcepts of greater tless than

Handle basic calculations (+,-,x,/Estimate quantities needed to do aCalculate costsUse numerical values from charts,

diagrams, tablesConstruct diagrams, charts, recordsusing numerical calculations

second,

an and

job

53

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishOrganize, select, and relate ideas in


Reading TasksIdentify work-related symbols/signsRead simple directionsread technical information






equipmentTend machine(s) (2 printers fax

telephone, 2 computers)

Operate machine(s) (2 printers, faxtelephone, 2 computers)

Set up machine(s)Use keyboard skills


Limitations

Lifting, carrying, pushing, pulling,standing, walking, kneeling, squatting,stamina, energy level, remembering,allergies

Special Training

Supervisor provided on-the-job trainingas needed. Employee entered permanentemploymea, and received a wage increaseupon completion of the standardtraining.

Job Accommodations

Worksite located at employee's home toaccommodate employee's multipledisabilities.

Home compute' modem for seading workassignments provided by employer toaccommodate employee's 1-,)rk tolerance.

54

Personal StrengthsReliableWorks with minimal supervisonExcellent job skills


7

1---_-___

Enclave Assembler Mental Retardation - Severe

D.O.T. #726.684-018

r--- Company Information

Company NameNEC of America, Inc. Oregon Plant3100 Northeast Shute RoadHillsboro, OR 97124

Description of CompanyAn electronics company manufac-turing fibre optics and tele-communication systems.

Number of Employees350 .iis site

For more information, contactPaul CrowtherExecutive Director of OESCO - Oregon

Employment Service Corporatici

Wages

Piece rate

BenefitsPaid vacationPaid holidaysFaid sic% days

1 Requirements of This Job

Acaaemic Credentials RequiredNone


Examil dons RequiredNone


Job Information


Work Setti1Electronics factory tent wort:

Probationary Period7-30 days

Employment History3 months with company3 months in tnis position

55


Prepares electronic componeots forassembly, including crimps, bends,cuts, and forms wirc,s, diodes,

transistors, fuses, IC:, ns, LEDs,etc.


Physical Activities PerformedRoach, sit, turn, See, colorv' ion, depth perception, senseof tour.:, finger dexterity

Environmental ConditionsOdors, noise, moving objects

Special ConditionsPrecision/qualityDistracting conditionsHigh level of stress

Wcrk GroupLarge group

Standard Training.,PeriodMonths

Standard Amount of Direct SupervisionMaximal

Enclave Assembler

1[I_

Mental Retardation - Severe

Significant Duties

Leadership /Administrative /Managerial Readin &TasksNone Idenlify work-related symbols/signs

Problem Solving/Reasoning Tasks Communication TasksConduct work activities in appropriate Listensequence Follow intent of oral direction::

TalkComputer TasksNone


Writing TasksNone

56


Use job-specific hand tools andequipment (pliers, crimpers, wi"ecutters and various air-poweredelectronic assembly tools and presses)

Operate machine(s) (various air-poweredelectronic assembly presses)

ra

[ Special Considerations for This Worker _j

Limitations Personal StrengthsLow frustration tolerance, acceptance of Willing; to worksupervision, interactions with coworkers, Dependablecc.munication, hard of hearing, limited Learns and performs tasks requiredverbal skills, reading, writing spelling,mathematics (related to disability), Financial incentives for Hiringha. ding, fingering, cannot work alone, Noneremembering, hearing, speaking, followingspoken directions, following written Other Job Replication Factorsdirections, allergies, respiratory Employee needs support from homeproblems environment and the employer.

Special TrainingOnsite special trainer provides dailyinstruction on assembly procedures asneeded. Employee received wage increaseupcn completion of special training.

Job AccommodationsIndividual training provided by agency

job coach for employee to learn andmaintain the job (staff time).

Assembly procedures were separatedinto mailer ta-lics by supervisor

to accommodate employee's skilllevel (minimal staff time).

Co-worksrs were taught sign languageto accommodate employee's communi-cation skills.

Different work jigs are used by theemployee to accommodate assemblyskills.

Family members provide transportationto and from work to accommodateemployee's transportation needs(each family receives $20 or more permonth to offset transportation costs).

57

Equal Employment OpportunityCoordinator

Physical Eandicap -Lower Extremlties - Congenital

D.O.T. #168.267-114

Company Information

Company NameMorrison-Knudsen Company, Ire.Box 7808Boise, ID 83729

Description of CompanyInternational construction engin-eering and management firm.


For more information, contactWilliam F. LarsenEqual Employment OpportunityCoordinator

(208) 386-6029

L_Requirements of This Job


Work Experience RequiredPersonnel recruitment, employmentbenefits and public relations.



Job Information

Wages


Paid vacationPaid holidaysPaid sick daysPension

FICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance

Wurk SchedulePermanent status5 days P week, 8 hours a day8:00 a.m. to 5:00 p.m.

Work Settin&Office


Employment History8 years with comnany2 years in this position

58

Narrative DescriptionWrites affirmative action plans foroffice and field loca-ions; performspublic relations duties with localequal employment opportunity/affir-mative action agencies; reports on adhoc management; makes presentationsto upper management personnel; andwrites communication materials.


physical Activities PerformedPush, pur, reach, sit, turn, see,color vis_on, depth perception, hear,sense of touch, finger dexterity


Special fmEditionsPrecision/qualityHigh level of stress

Work GroupWorks alone, one-to-ole, anC inswat] group

Standard Training Pe:iod14 months

Standard Amount of Direct Supervision

I.)

Equal Employmeut OpportunityCoordinator

Physical Handicap -

1----1

Lover Extremities - Congenital

Significant Duties

Leadership /Administrative /ManagerialProvide leadershipImplement company policiesRecruit, hire, and terminate personnelSupervise personnelRepresent the company at internal


functions


procedures

Obtain resources needed to carry outwn-k


solutionsReview progress periodicallyEvaluate for accuracy and complete -,ssCorrecc. deficiencies

Summarize and draw conclusionsDevise new ideas and better work

methods

Computer TasksAccess data from computersPerform word processingWrite prov-msPerform systems analysis

Mathematical TasksCountUnderstand order (e.g., first, sec)nd,

last)


Handle basic calculations (+,-,x,/)Calculate costsUse numerical values from charts,diagrams, tables


Use formulas (translating, substitutivalues)Prepare budgets

59

writing Tasks

Complete forms accuratelyWrite sentences in standard EnglishOrgtnize, select, and relate ideas in




conversationsGive clear oral instructions and

directionsExplain activities and ideas clearlyEffectively present information to

groups

Manual Perceptual TasksEye-hand coordinationuse job-specific hand tools andequipment (writing and typing officeequipment)

Operate machine (IBM personal computer)Use keyboard skillsDevelo' visual presentations

7

I Special Considerations for This Worker

LimitPtionsLifting, carrying, pushing, pulling,standing, walking, kneeling, squatting

Special TrainingSupervisor provided first month'sspecial training on equal rightslegislation.


60

Personal StrengthsAdaptableFlexibleSelf-directedMotivate)


Other Job Replication FactorsEmployee must understand legislativetext and highly complicated jobassignments.

Farm Machine Operator Quadriplegia

D.O.T. #409.667-010

Company Information

Company NameKoch FarmsR.R. 1, Box 20Miles, IA 52064

I Requirements of This Job I

Academic Credentials RectilrelNone

Work Experience RequiredOperation of equipment preferred

Description of CompanyFarming Examinations Required

NoneNumber of Employees

3 total company Other Job RequirementsDriver's license

For more inform i, contactWarren W. Kocn Co-Owner(319) 682-7827

L___ Job Information

Wages

$100 per month

Benefits

None

Wort, Schedule

Seasonal status0-7 days a week, 0-12 hours a dayNo regular hours

Narrative DescriptionDrives tractor during field work anddrives truck to haul corn to market.


Physical Activities PerformedSit, turn, see, color vision, depthperception, hear

Work Setting Environmental ConditionsFarm Hot, cold, humid, dry, wet, dust,

dirt, noise, vibration, mechanicalProtationary Period hazards, moving objects

None

Employment History20 years with .:ompany20 years in this position

61

atni2j C.0it:casNone

Work GroupWorks alone, one-to-one

Standard Training PeriodNona


Farm Machine Operator Quadriplegia

1Significant Duties i

Leadership/Administrative/ManagerialNune

Problem Solving/Reasoning TasksDetermine own work activitiesR,Jcognize and use appropriate


sequence


Computer TasksNone

MathematicaA. TasksCount



Handle basic calculations (+,-,x,/)Estimate quantities neederi to do a jobCalculate costsMake and use measurements




Manual Perceptual TasksEye-hand coordinationOperate machine(s) (drive farm

equipment)

1 Special Considerations for This Worker--1

Limitations

Handling, fingering, lifting, carrying,pushing, pulling, standing, walking,kneeling, squatting, cannot work alone


Jos AccommodationsEquipment/vehicle modifications providedby Imployer to accommodate worke'smobility.

62

Fen:on:al Strengths

Ability to drive tractor and truck


Food Attendant - Dishmast-Ir Mental Retardation

D.M. #318.687-010

L Company Information --1

Company .Tame

3M Corporation3M CenterSt. Paul, MN 55144

Description of CompanyProvides breakfast and lunch foodservice for 3M employees.


For more information, contactDoris DwelzarekManager, Food Services

(612) 733-1611




Examinations RequiredPhysical, hearing, vision

Other Job RequirementsAge 18 minimumAge 70 maximumUniformDress codeClean, presentable appearancePersonal hygiene

Job Information I

Wages$6.48 per holm

BenefitsPaid vacationPaid holidaysPai0 sick daysPension

FICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceInvestment programs

Work SchedulePermanent status5 days a week, 7./., hours a day

8:00 a.m. to 4:00 p.m.Work Setting

CafeteriaProbationary Period

Variable, 3 months or longerEmployment Histo-


63

Narrative DescriptionPushes carts between atm' kitchenand serving unit; washes pots andpaps and small equipment; operatesmechanical dishwasher system to washtrays; empties trays into trash roomduring service periods; stockssupplies; fills ice bins; andperforms miscellaneous cleaningtasks.


Physical Activities PerformedPush, pull, reach, stoop, crouch,turn, see, depth perception, hear,sense of smell, sense of touch,finger dexterity

Environmental ConditionsHot, wet, noise, moving objects





Food Attendant - Dishwasher Mental hetardatkin

Significant Dutie.


Problem Solving/Reasoning TasksRecovize and use appropriate

procedures


Computer TasksNone


Understand order (e.g., first, seconc,last)

Writing TasksSign signature

Reading Tasks

Identify work-related symbols/signs

Communication TasksListenFollow intent of oral directionsTalkPleasant simple greetings with -ustomers


Use job-specific hand tools andequipment (kitchen and dishwashingtools and equipment)

Tend machine (dishwashing machine)Operate machine (dishwashing machine)Set up machine (dishwashing machine)

S. ial Considerations for This Worker

Limitations Personal StrengtnsReading, writing, spelling, mathematics, Consistently pleasant and agreeableremembering, following spoken Attendancedirections, following written directions Reliable in performing assigned tasks

Strong loyalty to companySpecial Training

The company unit leader prov4.des initial Financial Incentives for Hiringspecial training on new tasks with Nonefollow-up over a period of weeks.Employee entered permanent employment

upon completion of the first speL.ialtraining period.

Job Accommodations

Training and monitoring of worke^ pro-vided company unit lead personwhen necessary to accommodateemployee's need for follow -up nocost).

Transportation is provided by familyand friends to accommodate em-ployee's inability to drive.

64

Other Job Replication Factors

Increased training time is more thanoffset by developing a long termemploye' who is content in anentry 1..vel, monotonous andphysically demanding job.

Founder/Director MUstsular Dystrophy

D.O.T. #165.067-010

Company Information

Company NameNational Barrier Awareness

Foundation8507 Mayland Drive-dchmond, VA 23229

Description of Companyt'rivate, non-profit advocacy agencyfor persons with disabilities usinga national volunteer network.


Fcr more information, contactLorraine Berry, Founder(804) 273-0070

Require./ t, of This Job


Work Experience RequiredBackground and knowledge ofdisability issues.

Examinations Requirednone


Job Information

Wages


Paid vacationPaid holidaysPaid sick daysFICA

Worker's compensationUnemployment compensationMedical insuranceLife insurance


Work SettingOffice



Standard Training PeriodOn-going


65

/'

Narrative DescriptionDevelops and monitors overall agency'ocus, objectives, and policies;serves as national spokespersonsoliciting moral and financialsupport from business, government,and entertainment communities;designs and implements marketingstrategies to receive extensivemedia coverage; and supports andedits agency national newsmagazine.

Physical Demands100$ sedentary

Physical Activities PerformedPush, pull, reach, balance, sit,turn, see, color vision, depthperception, hear, sense of smell,sense of taste, sense of touch,finger dexterity



Work GroupWorks alone, one-to-one, and insmall and large group

Founder/Director huscular Dystrophy

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesRecruit, hire, and terminate! personnelSpecify goals and work ta3As of othersSupervise personnelRepresent the company at internal

functions


Report to a board of directorsProblem Solving/Reasoning TasksDetermine own work activitiesRecognize and use appropriateprocedures




Coll3ct and organize informationAnalyze and synthesize information


Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods



Understand concepts of greater than 'd

less than


Estimate quantities needed to do a jobCalculate costsUse numerical values from charts,



Prepare budgets

66

Writing TasksCopy occuratelyWrite legiblyComplete fcrms accuratelyWrite sentences in standard EnglishOrgarLze, select, and relate ideas in

writing

Produce intelligible written documentsIdentify and correct errorq in writine




said



groups

Manual Perceptual TasksEye-hand coordinationHard workConstruct, fabricate or assemble

materialsOperate Lachine(s) (adding machine,

typewriter, personal computer)Use keyboard skills

Develop visual presentations

Computer TasksEnter data into computersAccess data from computers

vu

Special C oit jsicle tira ons for This Yorker

Limitations

Lifting, carrying, pushing, pulling,standing, walking, kneeling, squatting,running, jumping, allergies, respiratoryproblems


Job Accommodations

Building ramp and bathroom grab railsinstalled by employer to accommodateemployee's accessibility needs.

67

Personal StrengthsWorks together - team playerShares thoughts - open and honestGood sense of humor


Other Job Replication FactorsAsk c-estions. Be open and worktogether.

General Assembler 9 Blindness - Congenital

D.O.T. #724.684-026

Company Information

Company Name

Warner Eleecric Brake and Clutch449 Gardndr StreetSouth Beloit, IL 61080


Manufactures e.ectric brakes andclutches.

Number of Employees878 tota. company530 this site

For more information, contactDon Sorensen

Manager, Employee Relations(815', 389-3771 Ext. 2251

I Requirements of This Job ]

Academic Credentials RequiredHigh school diploma




Job Information

Wages$8.86 per hour

BenefitsPaid vacationPaid holidaysPensionFICA

Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance


Work SettingFactory

Probationary Period60 days

Employment History34 years with corpany34 years in this pelition

68

Narrative DescriptionAssembles electric brake resistors bywinding grid wire on board; operatesautomatic wire machine which cutslead wires to correct length; andoperates machine to insert rubbergrommets into bumper plates forelectric clutch.


Physical Activities PerformedPush, pull, reach, sit, turn,hear, sense of touch, fingerdexterity

Environmental ConditionsMechanical hazards, moving objects



Standard Training PeriodUnknown


Coneral Assembler B Blindness - Congenital

Significant "ties


Problem Solving/Reasoning Tasksand use appropriate


sequence

Computer TusksNone



Writing TasksNone

Reading TasksNone

Communical,n TasksFollow intent of oral directions

Manual Perceptual TasksHand workConstiAlt, fabricate or assemble

rm:tc.dals

Ter.d machine(s) (vid winder, wire

cutting machine, bumper machin,;)

Operate machine(s) (grid winder, wirecutting machine, bumper machine)

ESpecial Considerations for This Worker

Limitations

Vision, following written directions

Special TrainingCo-workers provided initial specialtraining on parts identification bytouch and assembly sequence.

Jvb AL:commrldations

First two seeing-eye dogs purchase' byemployer to accommodate employee'sdisability. Employer offered topurchase current seeing-eye do;.

Wori, station prepared by night spa ftworkec to accommodate employee'sdisability no :mat).

9

Pereonal Stre ths

Expects to be treated like any otheremployee

Financial Incentives for Hiringone

Other Job Replicucioa Factors

Positive attitude toward the expllyae.

General Clerk Hearing impairment

D.O.T. #20J.362-010

pang Information

Company NameNew England Telephone185 Franklin StreetBoston, MA 02107

Description of ComparesTelecommunication products andservices.


For more information, contactJohn Cooney, ManagerAffirmative Action Program/Equal Employment Opportunity

(617) 743-4901

Requirements of This JCZ-7]

academic Credentials RequiredHigh school diploma


Examinations RequiredPhysilal, hearing, vision, drug test,typing test, entry level ex Pm

Other Job RequirementsUnion membership

F Job Infmation

Wages$836 per month

Benefi.sPaid vacationPaid holidaysPensionFICA

Worker's compensationMedical insuranceDental insuranceLife insuranceVision care, 100%Tuition aid, 100%Savings plan

Work Schedu,sPermanent status5 days a week, 7.5 houra a day8:00 a.m. to 4:30 p.a

Work SettingOffice


Employment Historymonths with companymcliths in this position

7n

Narrative DescriptionT,,,pes and draws engineers' .cork

plans; copies, collates and forwardsengineers' drawings to construction/manufacturing crews; and assists indistribution room.

Phjsical Demands100% sedentary

Activitie s FJrforned

Reach, sit, turn, see, depthperception, sense of touch, fingerdexterity


Special ConditionsPrecision/auality

Work GroupWorks ?lone

Spaniard Trcining PerioaVaries

Standad Amount cf Direct SupervisionModelate

General Clerk Hearing Impairment

Significant Duties



procedures


Obtain rescrces . .el to carry outwork

,lrauter Tasks

No

Mathematical TasksUnderstand ir(i-r (e.g., first, second,

last)

Understand concepts o2 greater than andless than

Calculate costsMake and use measurements


Reading TasksIdentify work-related symbuls/sign2Read simple directions

Cowcunication TasksListenFollow intent of oral directionsUse appropriate vocabulary and grammarStay on the topic in job-relateu

conversations


Use job-specific hand tools andequipment (lettering guide and drawinghand tools and equipment)

Use keyboard skills

L Special Considerations for This Worker::

Limitations

Interactions with coworkers, hearing,following written directions

pedal TrainingJob coach and supervisor provideperiodic special training on redrawingengineers' work ord(-rs ani learnins,engineering symbols.

Job AccommodationsMinicom provided by employer to accom-

modate employee's cormanicationskills.

Appl.cant work site visit provided byemployer )rior %o accepting employ-ment to demonstrate knowledge ofdisatil.ty accommodation.

71

Personal Streithsthe job daily

Financial Incentives for HiriniTargeted Jobs Tax Credit

Otner Job Rep?ication FactorsObtain upper management support andprovide awareness training. Informstaff that agencies are availablefor the employee and/or managcmentteam to consult regarding accommo-dating any limitations.

,/..General Factory Machine Operator

Company ion

Learning Disability

D.O.T. #514.382-010

1 Requirements of This Job J

Company NameDyersville Die CastDivilion of Joseph L. Ertl, Inc.P.O. Bo % 327

417 9th Stteet SoutheastDycrawle, IA 52040

Description of CompanyManufactures die cast toys andcastings.


For Lore information contactJune T. Pacchini, Personnel(319) 875-8J121

Wages

$5.30 per hour

BenefitsPaid vacationPeid holidaysFICA

Worker's compensJionUnemployment cowpensationMedical insuranceLife insurance




Other Job RequirementsDriver's license

Job Informatlon

Work Schedule

Permanent statusF days a week, 8 hours a day7:30 a.m. to 4:00 p.m.

Work SettingFactory


Employm it History4.5 years with company4.5 years in this position

1111.,

72

Narrative DescriptionOperates die cast machine producingmetal toys and castings.

Physical Demands

0% sedentary, 40% light work,19% medium work, 1% heavy work

Physical Activities PerformedPush, pull, reach, sit, see, hear,sense of touch, finger dextc:ity

Environmental ConditionsHot

Special Condit'.onsNone

Work GroupWorks alone anti in small group


Standard Amount of Direfl.SupervisionModerate

FL

General Factory Machine Operator Learning Disability

SiGificant Duties

Leadership /Administrative /Managerial

None

Protlem Solviu /lIcaouilill LaskoPecognize and use appropriate


sequenceObtain resources needed to carry out

workRecognize the effects of changing

quantity or quality of materials

Correct deficiencies

Computer TasksNone

Mathematical TasksCountinderstand order (e.g., first, second,

last)


Writing TasksCopy accuratelyWrite legibly

Reading TasksIdentify work-relateu symbols/signsRead simple directions


Manual Perceptual TasksEye-hand coordinationHama workConstruct, fabricate or assemblematerials

Use job-specific hand tools andequipment (general factory hand toolsand equipment)

Tend machine (die cast machine)Operate machine (die cast machine)


LimitationsReading, writing, spelling

Special TrainingSupervisor provided initial daily stan-dard training for 3 months Oh factorymachines. Employee received a wageincrease 1pon completion of thestandard training.

Job AccomoodationsEvaluation and follow-up services pro-vided ..), agency work experience coor-dinat-: to accommodate employee's needfor Job support.

73

Personal StrengthsFollows directionsAttendance recordWork attitudeEnjoys workResponsibleGets along well with coworkers


Other Job Replication Fac' rsHire persons with a willingness and apositive attitude toward work and fellowemployees.

General Labor/Return Stocke Mental Retardation - Mild

D.O.T. #219.367-034

1 Company Information ---72

Company NameCamelot Enterprises, Inc.8000 Freedom Ave.North Canton, OH 44720

Description of qmEntWholesale/retail record and tapedistribu. con.

Number of Employees

Approximately 325 this site

For more information, contactRick Thatcher, Supervisor ofHuman Resources and Benefits

(216) 494-8007

Wages$5.85 per hour

BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance


Academia Credentials RequiredNone



Other Job RequirementsAge 18 minimum

Job Information


Work SettingWarehouse


Employ. it History14 years with company14 years in this position

74

Narrative DescriptionOperates shrink wrap machine -rewraps albums, cassettes, videomovies, and compact disks

Physical. Demands100 medium work

Physical Activities PerformedPush, pull, reach, stoop, turn, see,depth perception, he.,r, sense oftouch, finger dexterity

Environm ital ConditionsMoving objects





General Labor/Return Stocker Mental Retardation - Mild

1-------- Significant Duties

Leadersh,p/Administrative/ManagerialNone

Problem Solvipg/Reasoning TasksRecognize and use appropriateprocedures

Conduct work activities in appropriatese' ience



Computer TasksNone


last)


Writi-g TasksNone

1



Manual ?erceptual Tasks

Eye-hand coordinationHand workConstruct, fabricate or assemble

materialsUse job-specific hand tools and

equipmentOperate machine(s)


LimitationsAcceptaace of supervision, reading,writing, spelling, mathematics (relatedto disability)



75

Personal StrengthsListening skillsWork attitudeG^od worker

Financial Incentives for HiringNom.

-----1

Polio - Part4A1 ParalysisGeneral Manager

D.O.T. #132.017-014

Company Information

Company NameThe Berkeley DemocratP.O. Box 1057Moncks Corner, SC 29461

Dewription of Companykekly county newspaper

Number of Employees12 lc total company

For more iuformation, contact

H. Allen Morris, General Manager(803) 761-8333


Academic Credentials RequiredHigh school diplomaBachelor's degree

Work Experience RequiredPreferred, but will train


Other Job RequirementsDriver's license, own vehicle,on call

Wages

$1,681.67 per month

Benefits}aid vacationPaid holidaysPaid sick days?ICA


Job Information

Work SchedulePermanent status6 days a week, 10-12 hours a dayOpen schedule

Work SettingNewspaper office

Probationary Period

3 months


76

Narra'Ave Description

Manages staff; develops and writesstories; proofreads: writeseditorials; takes photographs;covers events; sells advertising;completes paper work; interviewspeople; solves problems; andparticipates in various committees.

Physical Demands99% sedendary work

Physical Activities PerformedReach, sit, .ae, color vision, depthperception, hear, sense of smell,sense of taste, sense of touch,finger dexterity

Environmental ConditionsIndoors and outdoors based on events

Special ConditionsN ne

Worst Group

Sly, 11 group

Standard Training Period2 n.onths

Standard Amount of Direct Su ervisionNone

S

General Manager Polio - Partial Paralysis

Significant Duties

Leadership/Administrative/MapagerialProvide leadershipDevelop company policiesimplement rnmpany pnliries

Recruit, hire, and terminate personnelSpecify goals and work tasks of othersSupervise personnelReoresent the company at internal


functionsReport to a board of directors

Problem Solving /Reasoning TasksDetermine own work activitiesRecognize and use appropriate


sequence


Recognize the effects of changingQuantity or quality of materials


solutionsReview progress periodicallyEvaluate for accuracy ana completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better work

methodsMathematical TasksCountUnderstand order (e.g., first, second,

last)


Handle basic calculations (+,-,x,/)Estimate quantities needed to do a jobCalculate costsUse numerical values from charts,diagrams, tables


Prepare oudgets

77

Writing TasksCopy accuratelyWrite legiblyComplete forms arrurately

Write sentences in standard EnglishOrganize, select, and relate ideas inwriting

Prt -luce intelligible written documents

Ia..tify and e'prrect errors in writing

Reading Tasks

Ideatify work - related symbols/signsRead simple directionsRead technical information

Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on tne topic in job-related

conversations

Report accurately what others havesaid



groups

Manual PerceptuaA. Tasks

Eye-hand coordinationHand work


Use job-specific hand tools andequipment (general office tools)

Operate computerUse keyboard skillsDevelop vi ual presentations



LimitationsLifting, carrying, kneeling, squatting

Special TrainingNurie


78

Personal StrengthsPatienceToleranceAbility to work lona hours


Other Job Replication FactorsDo not show sympathy toward theemployee. !et the person know themaximum duties required and give theperson every opportunity to prove self.

Croundskeeper

Compak. Information

Mental Retardation

D.O.T. #406.683-010

Company NameCobbs Creek Gui: Club72nd and Lansdowne AvenuePhilariplpflin, PA 19151

Description of CompanyGolf course maintenance

Number of Eal.;_oyees

24 total company15 this site

F_or more information, contactJohn Parisien, Superintendent

(215) 877-8707

Wages$4.25 per hour


Academic Credentials RequiredNome

Work Experiencl RequiredNone



Job Information

BenefitsFICA

Worker's compensation

Work ScheduleSewiona_ status5 nays a week, 8 hours a day6:00 a.m. to 2:30 p.m.

Work SettingGolf course grounds


Employment Histr L




79

Narrative DescriptionPerforms various golf course groundsmaintenance duties including: changescup placement on "greens"; moves teemarkers; mows "rough" area wit'lpower mower; place; watercoolersin designated areas; paiata; cleansgrounds; trims weeds; rakes sandbunkers; and aerosprays and trims"greens" and "tee off" areas.

Physical DemandsGO% light work, 30% medium work,10% heavy work

Physical Activities PerformedPush, pull, reach, stoop, kneel,sit, turn, see, depth perception,hear, sense of touch, fingerdexterity

Environmental ConditionsHot, cold, humid, dry, wet, dust,dirt, odors, noise, vibration,mechanical hazards, moving objects


Work GroupWorks alone, one-to-one, and insmall group

Groundskeeper Mental Retardation

Significant Duties

Leadership/Administrative/ManagerialProvide leadership

Problem Solving /Reasoning TasksDetermine own work activitiesRecognize and use appropriate

procedures




Computer TasksNone


last)


Limitations

Spelling, mathematics


Writing TasksNone

Reading Tasks


Co munication TasksListenFollow intent of oral directionsTalk



Use job-specific hand tools andequipment (shovel, rake, cup cutter)

Operate job-related power tool(s) (powermower, rakes, utility vehicles, weedeaters, tractor)


Job Accommodations

Job training and placement services pro-vided by Horticulture Hiring theDisabled's Project Plantiork toaccommodate employee's ability towork and obtaiu employment.

80

Personal StrengthsWorks without direct supervisionPunctualityGood attendance

Financial Incentives for Hiring50% of first year salary subsidized bygovernment funded program.

Hanger Assembler

LMulti-Handicaps - Mental

Retardation (Down's Syndrome),Speech Impairment

D.O.T. #362.686-010

Company Information

Company NameSanitary Cleaners

570 Westport AvenueNorwalk, CT 06851

Description of CompanProfessional dry cleaning andlaundry services.

Number of EmployeEs25 total company25 this .site

For more information, contactKari PettersenEmployment Manager Training andEmployment Co-op

(203) 853-6404Richard Epstein, Owner(203) 847-2411

Wages

$3.75 per hour

BenefitsFICA

Work SchedulePermanent status5 days a week

Work SettingDry cleaning plant


Requirements of This Job j





Job Information

Employment History1.5 years with company1.5 years in this position

81

Narrative DescriptionPlaces cardboard onto wire clotheshangers and staples ;,issue paperto hangers.

Physical Demands90% sedentary, 9% light work,1% heavy work

Physical Activities PerformedClimb, stoop, see, hear, senseof touch, finger dexterity

Environmental ConditionsHot, cold, odors, noise



Standard Training Period1 hour

Standard !mount of Direct SupervisionModerate

Hanger AssemblerMulti-Handicaps - Mental

Retardation (Down's Syndrome),Speech Impairment

Significant Duties




Computer TasksNone


82

Writing TasksNone

Reauing TasksIdentify work-related symbols/signs

Communication TasksFollow intent of oral directions


Use job-specific hand tools andequipment (stapler)

1 Special Considerations for This Worker I

Limitations Persoral StrengthsLow frustration tolerance, reading, Dependablewriting, spelling, mathematics, Reliablespeaking, following written directions Productive

Special TrainingInitial special training provided byjob coach.

Job AccommodationsIndividual job coaching provided daily

(initially) and when needed by theTraining and Employment Co-op (TEC)staff to accommodate employee's worksupport needs.

Crisis intervention and job coachingservices provided to employer whenneeded by TEC agency staff toaccommodate employee's occasionalbehavior or transportation problems.

Notice of daily quitting time providedby coworker to accommodate employee'sability to tell time.

Independent travel skills training pro-vided by TEC staff to accommodateemployee's ability to use publictransportation and family concern foremployee's safety and skills.

Intervention counseling provided byTEC staff to accommodate employee'sfrustration tolerance and workbehavior.

83

Financial Inceiltives for HiringNone

Housecleaner - Self-Employed Mental Illness - Schizophrenia

D.O.T. #301.474-010

Company Information

Company NamePrivate homesColorado Springs, CO

Description of CompanyGeneral housecleaning service.


For more information, contactMrs. William BoddingtonHousewife

(303) 634-5679


Academic Credentials hequiredNone

Work Experience RequiredHousecleaning experience preferred



L Job Information

Wages

$3.50 to $5.00 per hour

BenefitsNone

Work Schedule

Permanent status5-6 days a week, 6-8 hours a dayTime of work variesUsually completes cleaning 1house in 3-4 hours.

Work SettingHouses


Employment HistoryVaries by client

84

Narrative DescriptionPerforms general housecleaningduties including: dusts, wet mops,cleans bathrooms, vacuums, washeswindows, cleans dishes, makes beds,and other duties as requested; anddetermines sequence of duties basedon house.


Physical Activities PerformedPush, pull, reach, stoop, kneel,crouch, turn, see, hear, senseof touch, finger dexterity,continuous walking and bending,some lifting.



Precision/quLlityWork Group

Works aloneStandard Training Period

None - customers state cleanilg tasksand where to find supplies.


Li

Housecleaner - Self-Employed Mental Illness - Schizophrenia

Significant Duties


None




workRecognize the effecLs of changing

quantity or quality of materialsReview progress periodicallyCorrect deficienciesDevise new ideas and better work

methods

Computer TasksNone


Writing TasksNone




equipment (housecleaning tools andequipment)

Operate job-related power tool(vacuum cleaner)

Other Significant Duties or Job FeaturesThorough cleaning in hard to reach

places.

Special Considerations for This Worker J

LimitationsAccept, understand, and adjust toreality/people; kneeling, squatting,working in a group, speaking (at timesincoherent, infantile, or anxious)


Job AccommodationsEmployee initially placed 300 adver-

tisements on household doors toobtain work (approximately 8 hrs.).

Employee works alone to reduce stressfrom being with others (no cost).

Employee works until lunch timewithout break to accommodate per-sonal best work style (no cost).

Flexible schedule and duties helpemployee to cope with jobs (no cost).

Employee attends weekly self-helpmeetings and utilizes mentalhealth techniques daily toaccommodate disability (no cost).

85

Personal StrengthsDesire to serve others and providegood services

Sincere desire to please customersWorks steadily and at a good paceDesires to do the best job possible


Other Job Replication FactorsHave faith in God.Know owners and house personally.

9":

Housekeeper Mental Illness -Paranoia, Depression

D.O.T. #381.687-014

Company Information

Company NameServicemaster Five Seasons1831 J Street, SouthwestCedar Rapids, IA

Description of CompanyJanitorial service


For more information, contactCharles L. Piquard, Vice President(319) 364-6766

Wages$3.40 per hour

1 Requirements of This

Credentials RequiredHigh school diploma

J

Work Experience RequiredHousekeeping skills preferred


Other Job RequirementsUniformOn callDress code

Job Information

BenefitsFICA

Worker's compensationUnemployment compensation

Work SchedulePermanent status5 days a week, 4-5 hours a day5:00 p.m. to 9:00 p.m.

Work SettingOffice building



86

Narrative DescriptionMoves trash from freight elevatorto dumpster and cleans, office area,including: dusts, empties trash,vacuums carpet, dusts and damp mopsfloors.

Physical Demands

10% sedentary, 15% light work,75% medium work

Physical Activities PerformedPush, pull, reach, kneel, turn,see, sense of touch, fingerdexterity

Environmental ConditionsDirt, mechanical hazards, movingobjects


Work Group

Works alone and in large groupbased on job



1G

Housekeeper

E

Mental Illness -Paranoia, Depression

Significant Duties

Leadership/Administrative/Managerial

None


procedures




Computer TasksNone

Mathematical TasksEstimate quantities needed to do a job

Writing TasksNone

Reading TaIdentify work-related symbols/signsRead simple directions



equipment (pusn carts, trash dolliesand other housekeeping tools andequipment)

Operate machines (vacuum)


LimitationsAcceptance of supervision, reading,writing, spelling, mathematics, vision,lifting, carrying, requires reassurancewith job performance, remembering,following written directions

Special Training

The job coach, supervisor, and managerprovide special training once every 9months on chemical usage, housekeeping,and restroom sanitation using VCR tapes.


87

Personal StrengthsDependable (punctual, no excessive

tardiness)Feels job classification is importantAdapts to structured situationsWilling to learn

Financial Incentives for HiringJTPA on-the-job training wage subsidy

Other Job Replication FactorsBe patient during the learning process.Initially, employee was shy and timid,but is now a dependable worker and anasset to the company.

_I '

Janitor Mental Illness

D.O.T. #382.664-010

Company Information

Company NameSafeway Bakery9450 Southeast Mangan WayClackamas, OR 97015

Description of CompanyManufacturer of bread and bakeryproducts.

Number of Employees150 this site

For more information, contactDebra MooreSanitation Superintendent(503) 657-6476

Wages

$10.07 per hour

1 Requirements of lais Job j


Work Experience RequiredWork experience preferred


Other Jc0 RequirementsUniformDress code

Job Information

BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationMedical insuranceDental insuranceLife insurance


Work SettingBaking factory



88

Narrative DescriptionBlows all crumbs out of 2 breadslicers using air hose; emptiescatch pans; cleans slicingmachine and connecting conveyors;wipes and washes frame work; sweepsup all bread and crumbs from workareas; empties trougk's of crumbs andbread; washes floor; and takes apartand cleans machinery.

Physical Demands5% sedentary, 95% medium work

Physical Activities PerformedPush, pull, reach, climb, stoop,kneel, crouch, crawl, sit, turn,see, depth perception, hear, senseof smell, sense of touch, fingerdexterity

Environmental ConditionsHct, cold, humid, dry, wet, dust,dirt, odors, noise, mechanicalhazards, moving objects, crampedquarters, high places, burns,electrical hazards, toxicctemicals





Janitor Mental Illness

Si ificant Duties


Problem Sohing/Reasoning TasksDetermine own work activitiesRecognize and use appropriateprocedures





Review progress periodicallyEvaluate for accuracy and completenessCor.ect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods

Computer TasksNone

Mathematical TasksEstimate quantities needed to do a jobMake and use measurements

Writing TasksNone


Communication TasksListenFollow intent of oral directionsReport accurately what others have

said


Use job-specific hand tools andequipment (baking hand tools andequipment)

Operate machine(s) (janitorial cleaningmachines)


Limitations

Low frustration tolerance, interactionswith coworkers, hearing, speaking,allergies, respiratory problems, skinproblems



89

Personal StrengthsResponds to praise and reinforcementEnjoys supervisionAccepts supervision and guidance


Lab Aide Blindness

D.O.T. #976.685-026

1Company Information-----]

Company NameVirginia Commonwealth UniversityP.O. Box 3022Richmond, VA 23284

Description of CompanyUniversity with a teaching hospital.


For more information, contactTyree P. Felder II, DirectorEqual Employment Opportunity(804) 257-1347

Requirements of This Job_J


Work Experience RequiredExperience developing photographicfilm preferred.



L Job Ineormation

Wages

$1,168.83 per month



Work SchedulePermanent status5 days a week, e hours a day8:30 a.m. to 5:00 p.m.

Work SettingHospital film dark room



90

Narrative Descriptionsed film from cassettein tray for aut'..matic

; processes film; refillssette with unexposed film

es in pas'-box; and keepsry of darkroom supplies.Demands

light workal Activities Performed

Removes exp

and placesprocess in

empty casand plainvento

Physical100%

PhysicPus

d

En

S

, pull, reach, stoop, kneel,n, hear, sense of touch, finger

'fterity

ironmental ConditionsNoneecial ConditionsNone




Lab Aide Blindness

Significant Duties


None



sequenceRecognize the effects of changing

quantity or quality of materials

Computer TasksNone


LimitationsVision


Writing TasksNone



Manual Perceptual TasksHand workOperate machine (film processor)

1 Special Considerations for This Worker]

Job AccommodationsFamily provides transportation to andfrom work to accommodate employee'stransportation needs.

91

Personal StrengthsIndependentAttentiveDependable


Laundry Attendant

D.O.T. #361.687-014

Company Information

Company NameGuest Quarters Hotel111 Perimeter Center WestAtlanta, GA 30346

Description of CompanyHotel with food services


For mwe information, contactSheri BrieschDirector of Human Resources(404) 396-6800

Mental Retardation





Other Job RequirementsAge 18 minimum

E Job Information

Wages$4.75 per hour


Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceShort term disability insurance

Work SchedulePermanent status3-4 days a week, 8 hours a day9:00 a.m. to 5:30 p.m.

Work SettingHotel laundry room



Narrative Descri tionFolds linens, towels and washcloth3;uses presses for restaurant linen;and stacKs linens.

Pnysical Demands60% sedentary40% light work

Physical Activities PerformedPush, reach, turn, see, sense oftouch, finger dexterity

Environmertal ConditionsHot. humid, pet, odors, noise,electrical hazards, laundry chemicalsusage

Special ConaitionsHigh rate of production




10C92

Laundry Attendant Mental Retardation

1Significant Duties




Computer TasksNone


last)

Writing TasksNone



Manual Perceptual TasksEye-hand coordinationHand workUse job-specific hand tools al.1equipment (linen presser)

Operate machine(s) (linen presser)


LimitationsLow frustration tolerance, mathematics,feeling/sensory, handling, fingering,cannot work alone, speaking

Special TrainingInitial 3 week special training onjob duties provided by laundrysupervisor.

Job AccommodationsInitial job coaching provided by

community agency to improve employee'swork speed.

Job duties initially modified byemployer to include only small linensto accommodate employee's eye handcoordination. Employer hiredadditional half time person to obtainstandard work rate.

93

Personal StrengthsImproved eye-hand coordinatioAIncreased work -ate

Financial Incentives for HiringJob Training Partnership ActTargeted Jobs Tax Credit

Other Job Replication FactorsEmployee should receive training in thespecific job skills required beforehiring.

1.11:

AirMachine Feeder

D.O.T. #699.686-010

Company Information

Company NameConsolidated Products and Services3 Arlington StreetNorth Quincy, MA 02170

Description of CompanyManufactures disposable medicalproducts for government and privatecompanies.

Number of Employees200+ total company29 this site

For more information, contactJoanne Goodwin JohansenManufacturing Supervisor(617) 773-7143

Wages

$3.55 per hour

Autism



Work Experience RequiredWorker trained by supervisor.



Job Information

BenefitsPaid vacationPaid holidaysPaid sick daysFICA


Work SchedulePermanent status5 days a week, 6.75 hours a day8:15 a.m. to 3:45 p.m.

Work SettingFactory


Employment History3.5 years with company3.5 yearn in this position

94 1

Narrative DescriptionRemoves finished product from radiofrequency sealing machine andplaces in bin; and installs newtube on machine in preparation foroperator.


Physical Activities PerformedPush, reach, sit, see, hear,sense of touch, finger dexterity

Environmental ConditionsNoise, mechanical hazards





Machine Feeder Autism

Significant Dtties


mone

Problem Solving /Reasoning Tasks

Recognize and use appropriate



work

Computer Tasks

None

Mathematical Tasks

None

Writing TasksNone


Communication TasksListenFollow intent of oral directionstalk


Tend machine (radio frequency sealingmachina)

1---Special Considerations for This Worker

LimitationsPeceptance of supervision, speaking,following spoken directions

Special TrainingSupervisor provided initial special

training. Employee entered permanentemployment and received a wage increaseafter comnletion of the training.

Job AccommodationsTransportation provided by employer to

accommodate employee's transportation

needs.

95

Personal StrengthsGood attendanceWilling to workNeat

Financial Incentives for HiringExtended sheltered employment programwage subsidy.

J

Mail Clerk Autism

D.O.T. #209.587-026

Company Information

Company Name

Continental Grain Company277 Park AvenueNew York, NY 10172

Description of CompanyAgribusiness in grain tradingand processing.

Number cf Employees

Approximately 500 this siteFor more information contact

Ray ShawneyManager support Services(212) 207-5130

r Requirements of This -Job


Work Experience RequiredOn the job training

Examinations Required

Physical, hearing, vision


Job Information

Wages


Paid vacationPaid holidaysPaid sick daysPensionFICA

Worker's compensationUnemployment compens:tio'Medical insuranceDental insuranceLife insurance4C1 K and regular saving plans

Work SchedulePermanent status5 days a week, 7 hours a day1:00 a.m. to 6:00 aim.Rotating shifts

Work SettingOffice



96 II

Narrative DescriptionSorts messages by codes and deliversto designated persons; sorts incomingmail and delivers using mail cart for6 floor area; picks up, sorts, andposts outgoing mail; processespackages for United Parcel Serviceshipments; completes delivery forms;operates Pitney Bowes postageequipment; receives training onFederal Express computer for shipping4.1d tracing packages; and preparesmail packages for delivery to otherlocations in U.S.A. and Europe.


Physical Activities PerformedPush, pull, reach, stoop, turn, see,hear, sense of touch, fingerdexterity


Special ConditionsMust complete mail "runs" on atimely basis within the companybuilding.

Work GroupLarge group



Mail Clerk Autism

Significant Duties







Mathematical TasksCountHandle basic calculations (+,-,x,/)Use numerical values from charts,

diagrams, tables

97

1

Writing TasksCopy accuratelyWrite legiblyComplete fcrms accurately




equipment (mailing/packing hand toolsand equipment)

Tend machine (DataSpeed 40 messageequipment)

Operate machine(s) (Pitney Bowes mailingmachine, computer system)

Use keyboard skills

1,0

1_0

-.-


Limitations

Interactions with coworkers, speaking,communication with coworkers inappropriate frequency, volume, andspeech pattern

Special TrainingCoworkers provided special training onmail room procedure until employe6learned the job duties. Marlingequipment and charts, United ParcelService forms and other mail servicematerials were used for the specialtraining. Employee entered perma-nent employment upon completion ofthe special training.

Job Accommodations

Counseling by Job Path agency staffand encouragement by coworkers providedto accommodate employee's interactionskills on the job.

98

Personal Strengths

ReliableAccurateFollows instructionsFast worker


Other Job Replication FactorsEmployers should learn about autismand be patient with the employee'scommunication skills.

Nail Clerk Learning Disability

D.O.T. #209.587-026

1 Company Information 1

Company NameGlendale Federal Sav:ngs201 West Lexington DriveP.O. Box 1709Glendale, CA 91209

Description of CompanyProvides financial services (i.e.,savings accounts, real estate loans)


For more information contactPiw-ane M. WigginsRecruiting Specialist(818) 500-2911

Wages$6.21 per hour

BenefitsFICA





Other Job RequirementsBondable

1Job Information

Work Schedule

Permanent status5 days a week, 4 hours a day1:00 p.m. to 5:00 p.m.

Work SettingOffice


Employment History2 years with company1 year, 3 months

99

Narrative DescriptionLocates loan numbers on computerprintout; creates manual files;opens mail; and distributessupplies.


4y#

Physical Activities PerformedReach, sit, turn, see, hear, senseof touch, finger dexterity


Special ConditionsHigh volume of work




Mail Clerk Learning Disability

Significant Duties


Problem Solving/ReasoningConduct work activities

sequenceObtain resources neededwork

Tasksin appropriate

to carry out

Computer TasksAccess data from computers (reports)




Writing TasksCopy accurat.qyWrite legibly

Reading Tasks





Use job-specific hand tools andequipment (clerical hand tools andequipment)

Operate machine (mail opener)Use keyboard skills

1---Special Considerations for This Worker]

LimitationsWorking alone, reading, writing,spelling, mathematics, speaking,following spoken directions

Special Training

Supervisor and co-worker providedon-going training as needed for thefirst 6 months.

Personal StrengthsSelf-motivatedDependableGood attendance


Job AccommodationsTeam approach by supervisor andco-workers provided clear instructions,patience, encouragement, and cooperationto accommodate employee's learningstyle (no cost).

11100

Mail Communications Clerk Learning Disability

D.O.T. #239.567-010

Company Information

Company NameContinental Grain Company277 Park AvenueNew York, NY 16172

Description of CompanyAgribusiness headquarters in graintrading and processing.

Number of EmployeesApproximately 500 this site

For more information, contactRay ShawneyManager Support Services(212) 207-5130






I- Job Information


BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance401 K and regular savingsplans (company matched)

Work SchedulePermanent status5 days a week, 7 ,sours a day

6:00 a.m. to 1:00 p.m.Rotating shifts

Work SettingOffice


Employment H. 3tory3 years witn company6 months in this position

Narrative DescriptionReads codes on company messages;prints message for distribution bycodes; loads paper into DataSpeed 40message units; operates computer toturn off message system; operatesXerox 1096 copier to print messageson colored paper codes; and providesassistance in print shop whennecessary.

Physical Demands100$ medium work

Physical Activities PerformedReach, stoop, see, color vision,hear, sense of touch, fingerdexterity

Environmental ConditionsNoise, mechanical hazards

Special ConditionsHigh rate of productionPrecision/qualityHigh level of stress




Mail Communications Clerk Learning Disability

Significant Duties



procedures





solutions






Handle basic calculations (+,-,x,/)Esti.aate quantities needed to do a jobUse numerical values from charts,


102


Reading Tasks

Identify work-relatel symbols/signsRead simple directionsRead technical information

Communication TasksListen

Follow intent of oral directionsTalk

Speak clearlyGive clear oral instructions and

directions




Use job-specific hand tools andequipment (office hand tools andequipment)

Tend maohine(s)

Operate machine(s) (DataSpeed 40 messageunit, Xerox 1096 copier, computersystem)


1 I C

LA 2221.41 Considerations for This Worker

Limitations

Putting items in proper order

Special TrainingCo-workers provided initial specialtraining on use of equipment. Employeereceived a grade and wage increase uponcompletion of the special training.

Job AccommodationsReview and/or restructuring of jobtasks provided by supervisor to accom-modate employee's sc,quencing of jobtasks (ao cost).

103

Personal StrengthsReliableFast learnerHelpful


Other Job Replication FactorsPatience by supervisor is needed whenreviewing or restructuring the taskorder for the employee.

Maintenance LaborerMultiple Handicaps - Physical

Limitations; Memory Loss

D.O.T. #382.664-010

r----Company Information

Company NameCity of Flagstaff Housing Authority3481 North Fanning DriveFlagstaff, AZ 86004

Description of CompanyProvides housing for low incomefamilies.


For more information, contactJose (Jesse) DominguezMaintenance Supervisor(602) 526-0002

L RequIrements of This Job J

Academic Credentials RequiredGED or high school diplomaMaintenance training

Woric Experience Required

Maintenance work preferred


Other Job RequirementsAge 18 minimumDriver's licenseOwn vehicleBondableOn call

Job Information

Wages$917.00 per month

BenefitsPaid vacationPaid holidaysPaid sick daysPension

FICAWorker's elcmpensationUnemployment compensationMedical insuranceDental insuranceLife insurance


Work SettingApartment complexes


Employment History2 years with company1 year in this position


104

Narrative DescriptionPerforms basic maintenance dutiesincluding: mows lawns, paints,cleans ranges and refrigerators,washes company vehicles, prunestrees, waxes floors and mops.

Physical Demands35% sedentary, 15% light work,40% medium work, 10% heavy work

Physical Activities PerformedPush, pull, reach, run, climb,balance, stoop, kneel, crouch,crawl, sit, turn, see, colorvision, depth perception, hear,sense of smell, sense of taste,sense of touch, finger dexterity

Environmental ConditionsHot, cold, humid, dry, wet, dust,dirt, odors, noise, inadequatelighting, vibration, mechanicalhazards, moving objects, crampedquarters, high places, electricalhazards




Maintenance Laborer Multiple Handicaps - Physic.aLimitations; Memory Loss

Significant Duties






Collect and organize informationIdentify alternative approaches or

solutionsCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods

Computer TasksNone




Handle basic calculations (+,-,x,/)Estimate quantities needed to do a job

105


Reading TasksIdentify work-re]ated symbols/signsRead simple directionsRead technical information



directionsExplain activities and ideas clearly

Manual Perceptual TasksEye-hand coordinai.onHand workConstruct, fabricate or assemblematerials

Use job-specific hand tools andequipment (janitorial and maintenance)

Operate job-related power tool(s) (lawnmower, drills, saws)

I Special Considerations for This Worker I

LimitationsClimbing a ladder, cannot be onemergency call, must write down workassignments

Special Trainin&None

Job AccommodationsPlacement and follow-up services pro-

vided by Goodwill Industries *traffto accommodate employee's need forsupport.

Training of foremen by employer toprovide job coaching for employee.

Assistance with apartment search,bill paying, etc., provided byGoodwill Industries and NativeAmerican for Community Action toaccommodate employee's livingskills ability.

Exemption from being on call pro-vided by employer to accommodateemployee's memory loss.

Employee's health conditions moni-tored by co-workers to assistemployee identity when medicalcare is necessary.

106

Personal StrengthsAggressive attitude to learn more about

the jobDoes not give up on the first tryGets along well with co-workers

Financial Incentives for HiringOn-the-Job Training Program fundedthrough Goodwill Industries, NativeAmerican for Community Action, and theHousing Authority.

Other Job Replication FactorsMake contacts with other publicagencies to show benefits of hiringpersons with a disability. Employeehas done an outstanding job for Flag-staff Housing Authority, and wasnominated for Goodwill's Employeeof the Year. Employer is veryfortunate to have employee.

Messenger Psychological Disability

D.O.T. #230.667-010

r---- Company Information

Com.)any Name

Cmtemp123 West 28th Street, SENew York, NY

Description of CompanyMessenger service subcontractor.


For more information, contactKevin, Personnel Manager(212) 714-9400

Wages$3.75 per hour

BenefitsNone

1---Requirements of This Job




Other Job RequirementsUniform, dress code

Job Information


Work SettingInformation not provided



107

Narrative DescriptionObtains directions to one or morebusiness locations; walks to thoselocations; and picks up and deliverssmall packages to designatedlocations.

Physical Demands85% sedentary, 2.5% light work,2.5% medium work, 10% heavy work

Physical Activities PerformedRun, see

Environmental ConditionsHot, cold, humid, dry, wet, dust,dirt, odors, noise, vibration,moving objects, high places

Special ConditionsHigh level of stress (deadlines,etc.)




Messenger Psychological Disability

Significant Duties

Leadership/Administrative/ManagerialRepresent the company at internal


functions

Problem Solving /Reasoning TasksRecognize and use appropriate

procedures



Computer TasksNone


Understand orde,' (e.g., first, second,last)




Use appropriate vocabulary and grammarReport accurately what others havesaid


Manual Perc±ptual TasksHand work

[ Special Considerations for This Worker 1

LimitationsReading, spelling, mathematics

Special TrainingSupervisor provided initial specialtraining. Employee received a wageincrease upon completion of thetraining.

Job Accommodations

Job placement and followup servicesprovided by Goodwill Industries place-ment staff to accommodate employee'sneed for job support.

108

Personal StrengthsReliableUnderstands instructionsReports to work on time


Nursery Helper

Company Information

Company NameBig Rock Garden2900 Bacon StreetBellingham, WA 98226

Multi- Handicaps -Brain Damage, Epilepsy

D.O.T. #405.687-014

Description of CompanySmall retail nursery specializingin imported plants from Asia.

Number of Employees

7 total company10-12 maximum during busy partof the year

For more information, contactGeorge Drake, Co-owner(206) 676-3480

Wages$3.25 per hour

Requirements of This Joh_j

Academic Credentials RequireeNone



Other Job RequirementsNotify employer of absenceNo drug abuseSmoking in designated areas only

Job Information

BeWitsFICAWorker's compensationUnemployment compensation

Work SchedulePermanent/Seasonal statusSeasonal fluctuations in schedule

Work SettingOutdoors

Probationary Period2 weeks as a volunteer (hoursvary depending on individual)

Employment Historyyears with company

j years in this position

109


Waters plants in containers; cleansnursery area; and performs tasksas assigned (i.e., raking, planting,etc.)


Physical Activities PerformedPush, pull, reach, balance, stoop,turn, see

Environmental ConditionsAll factors related to outdoor work



Standard Training PeriodOn-the-job training - completelyindividualized


Nursery Helper Multi - Handicaps -

Brain Damage, Epilepsy

Significant Duties




Computer TasksNone


Writing TusksNone

Reading TasksNone



equipment (garden tools and equipment)


Limitations

Interaltons with coworkers, appropriatejoking/talking, reading, writing,spelling, mathematics, remembering,speaking, epilepsy precautions


Job AccommodationsInitial job placement made by highschool summer on-the-job trainingprogram to accommodate employee'sneed for work experience !no cost).

Supervision is flexible based on em-ployee's job tasks and performance(no cost).

Public transportation used toaccommodate employee's transportationneeds.

Variable supervision level provided byemployer based ca; employee's jobtasks and performance (no cost).

110

Personal StrengthsFriendlyAttendancePuts forth best efforts

Financial Incentives for HiringOn-the-Job Training wage subsidyinitially, then Targeted Jobs TaxCredit

Other Job Replication FactorsObtaining public and financial support;aware of extra paper work requests andrequirements on wages, etc., when hiringpersons with disabilities.

Operations Specialist -Proof Department Hearing Impairment

D.O.T. #217.132-010

Company Information

Company NameSovran Financial Corporation2 Commercial PlaceNorfolk, VA 23510

Description of CompanyBank holding company offering fin-ancial services and products.

Number of Employees10,000+ total company2,500 No.tolk area

For more information, contactDenise A. SandersonVice President/Employment Manager(804) 441-4591


Academic Credentials RequiredNone required

Work Experience RequiredProof operator experience


Other Job RequirementsBondableBasic understanding of accounting

principles (i.e., debits andcredits)

Job Information



Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceFlexible benefits available

Work SchedulePermanent status5 days a week, 8 hours a dayTime of work varies

Work SettingOffice


Employment History3 years, 4 months with company1 year in this position

111

Narrative DescriptionReviews work from proof operators toensure that their corrections areaccurate; keys information intocomputer to make corrections toaccounts; generates notices tocustomers of corrections; andmanually prepares notifications ofcorrections for branches anddepartments of corrections.


Physical Activities PerformedReach, sit, turn, see, sense oftouch, finger dexterity

Environmental ConditionsNoise, cramped quarters

Special ConditionsHigh rate of productionPrecision/qualityDistracting conditionsHigh level of stress



Standard Amount of Direct Supervision1 Moderate

1---

Operations Specialist -Proof Department Hearing Impairment

I Significant Duties



procedures


Analyze and synthesize informationReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusions



last)



Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishProduce intelligible written documents



Manual Perceptual TasksUse job-specific hand tools andequipment (cler'cal hand tools andequipment)

Operate machine(s) (computers, calcu-lators, copiers)

Use keyboard skills


Limitations

Low frustration tolerance, hearing,speaking clearly

Special TrainingIf the person has prior proof exper oncethe employer replaces written materialswith verbal instruction for the standardjob training.


Personal StrengthsDependableEager to learnInterested in job


Other Job Replication FactorsEmployer needs to be sensitive to theemployee's disability and ensure thatthe training is understood.

112 1 ?C

[--

Operations Test Engineer

Multihandicaps - Paralysis ofLeft Leg, Right Leg Prosthesis,

Lower Back Limitations

D.O.T. #003.061-030

1 Requirements of This JobCompany Information

Company NameGeneral Dynamics Electronics

DivisionP.O. Box 85106San Diego, CA 92138

Description of CompanyManufacturer of ATE and circuitboards for the Department ofDefense.

Number of Employees3,400+ total company3,400+ this site

For more information, contactMichael M. BrownAffirmative Action Administrator(619) 573-5310


jc:141/.1

Work Experience Required3 years experience in electronicsrelated field preferred.


)ther Job RequirementsNone

F Job Information

WagesSalaried



Work SettingFactory


Employment History8+ years with company6+ years in this position

113

Narrative DescriptionSupports production tests; reportstrend analysis for Electronic TestEquipment; and develops and submitsproposals for production.


Physical Activities PerformedSit, turn, see, color vision,sense of smell, finger dexterity





Standard Amount of Direct Supervision; Minimal

1---

Operations Test EngineerMultihandicaps - Paralysis ofLeft Leg, Right Leg Prosthesis,

Lower Back Limitations

Significant Duties



procedures






methods

Computer TasksEnter data into computersAccess data from computersWrite programsPerform systems analysis




Handle basic calculation' (+,-,x,/)

Estimate quantities needed to do a jobCalculate costsUse numerical values from charts,diagrams, tables

Con...truct diagrams, charts, records

using numerical calculationsUse formulas (translating, substitutingvalues)

Prepare budgets

114

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishOrganize, select, and relate ideas inwriting

Produce intelligible written documentsIdentify and correct errors in writing


Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary ana grammarStay on the topic in job-related

conversat_onsReport accurately what cthers have

said



groups

Manual Perceptual TasksEye-hand coordinationHand workUse job-specific hand tools andequipment (test probes, screwdIver)

Tend machine(s) (electronic testequipment)

Operate machine(s) (electronic testequipment)

Set up machine(s)Use keyboard skillsDevelop visual presentations

1?

Special Considerations for This Worker j

Limitations Personal StrengthsLifting, carrying, pushing, pulling, Knowledge of jobstanding, walking, kneeling, squatting, Gets along with coworkerslimited stamina, chronic pain Patience

Special Training Financial Incentives for HiringNone None

Job AccommodationsEmployee allowed to perform all duties

from sitting position to accom-modate back and leg limitations(no cost).

Handicap designated parking spaceprovided by employer t'.... accommodate

employee's lack of mobility.

115

Operator - Directory Assistance Polio

D.O.T. #235.662-018

1 Company Information 1



Telecommunication products andservices.


For more information, contactJohn Cooney, ManagerAffirmative Action Program





Examinations Required

Physical, hearing, vision, jobaptitude exam

Other Job RequirementsUnion membership

Job Information

Wages

$6.50 per hourBenefits

Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationMedical insuranceDental insuranceLife insuranceVision care, 100%Tuition aid, 100%Savings plan

Work SchedulePermanent status5 day!, a week, 7.5 hours a day9:00 a.m. to 5:00 p.m.

Work SettingOffice



116


Receives 900-1,200 requests per dayfor directory assistance telephonecalls from customers; entersrequested information into computercontaining directory listings; andensures information is correct forcustomer satisfaction.


Physical Activities PerformedSit, turn, see, hear, sense oftouch, finger dexterity


Special ConditionsHigh rate of productionPrecision/qualityAverage time to handle 1 directory

assistance cp11 is 18 secondsWork Group

Large groupStandard Training Period

10 days


1_ 3

Operator - Directory Assistance Polio

Significant Duties






Correct deficienciesSummarize and draw conclusions

Computer TasksEnter data into computersAccess data from computer:,


last)

li7





said

Manual Perceptual TasksEye-hand coordinationHand workUse job-specific hand toois and

equipmentOperate machine(s) (computer terminals,

telephone system)Use keyboard skills


Limitations

Lifting, carrying, pushing, pulling,kneeling, squatting

Special Tra!AinE

Employae entered permanent employmentupon completion of the standardtraining.

Job Accommodations

Straight-backed chair without wheelsprovided by employer to accommodateemployee's posture control (no cost).

Brackets for holding crutches in-stalled near work station by employerto provide safety and accessibility(approximately $100).

Handicap designated parking spacenear alternate entrance with few stepsprovided by employer to accommodateemployee's mobility on stairs (nocost).

Designated meeting place (in case offire) established with fire departmentto accommodate employee's mobility onstairs (no cost).

110

Personal StrengthsGood listening skillsPatientGood attendancePerseveres

Financial Incentives for Hirin&Targeted Jobs Tax Credit

Other Job Replication FactorsBe open-minded; obtain upper managementapproval; and provide awarenesstraining for employees and managementteam.

Owner/Manager Multihandicaps -DyL-exia, Visual Impairment

D.O.T. #185.167-046

fl Company Information

Company NameThe Stationery Traveler953 South Frontage Road, WestVail, CO 81657

Description of CompanyRetail office products storeincluding service and rental ofoffice machines.


For more information, contactNoel A. Belcher, Owner(303) 476-4145



Work Experience RequiredRetail/sales experience, self-employment background preferred.


Other Job RequirementsAge 18 minimumDriver's licenseBondable

Job Information

Wages

$1,200 per month plus allexpenses

BenefitsPaid vacationPaid holidaysPaid sick days100% equity in company


Work SettingOffice/reta_ store



119

Narrative Descriptior.

Manages all aspects of retail officeproducts store including thefollowing: personnel management,office machine sales, deliveries, newproduct research, in-store sales,accounting functions and cash flowcontrol.


Physical Activities PerformedReach, stoop, kneel, sit, see,color vision, depth perception, hear,sense of touch, finger dexterity






Owner/Manager

_I

Multihandicaps -Dyslexia, Visual Impairment

Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesRecruit, hire, and terminate personnelSpecify goals and work tasks of othersSupervise personnelRepresent the company at externalfunctions

problem Solving/Reasoning TasksDetermine own work activitiesRecognize and use appropriateprocedures





Review progress periodically

Evaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods





Handle basic calculations (+,-,x,/)Calculate costsUse numerical values from charts,diagrams, tables

Writing TasksWrite legibly It

Complete forms accuratelyWrite sentences in standard English

Reading TasksRead simple directionsRead technical information

Communication TasksListenTalkSpeak clearlyStay on the topid job-related


sai(4



Manual Perceptual TasksEye-hand coordinationUse job-specific hind tools andequipment (office machine servicetools)

Operate machine(s) (photocopiers,typewriters, calculators, facsimile)


120 1 9-4.

4


Limitations

Low frustration tolerance, reading,spelling, vision, remembering, hearing

Special TrainingEmployer taught self to operatebusiness.

Job AccommodationsAdministrative assistant performs daily

record keeping to accommodateemployee's memory ability ($200/wk).

Coworkers orally read printed materialupon request from employer to accom-modate reading ability (2 -3 hrs/wk).

Store aisles widened and fixture cornerspadded to accommodate employer'svisual impairment.

121

Personal StrengthsAware of people's needsHonestSelf-motivated


Other Job Replication FactorsEmployees are informed and acceptmanager's limitations as part of theirwork environment. Manager and employeeshave mutual cooperation in their workingrelationships.

Owner/Woodcarver

D.O.T. #144.C61-018

Company Information

Company NameStanley Maroushek Carving712 5th AvenueDecorah, IA 52101

Description of CompanyMakes and sells wood carvings.


For more information, contact

Stanley Maroushek, Owner(319) 382-3782

Multiple Sclerosis


Acaeemic Credentials RequiredNone

Work Experience RequiredGood work record preferred.



Job Information

Wages

Based on sales - up to $5-$6/hr.

BenefitsNone

Work SchedulePermanent statusAverage 5 days a week, 3-5 hours

a dayTime of work varies

Work SettingWork area next to residence



Narrative DescriptionDesigns wood carving plans; carveswood products; sands, paints andfinishes carvings; locates buyer forfinished products; and sells productsat various events and locations.


Physical Activities PerformedPush, pull, reach, sit, see, colorvision, depth perception, sense oftouch, finger dexterity

Environmental ConditionsDust, dirt, mechanical hazards


Work Group

Works alone

Standard Training PeriodSeveral months


1C122

Owner/Woodcarver Multiple Sclerosis

Significant Duties

Leadership/A(;u:inistrative/ManagerialDevelop company policiesImplement company policiesRepresent the company at internal

functions

R present the company at externalfunctic.ls

Problem Solving/Reasoning TaskcDetermine own work activitiesRecognize and use appropriate

procedures




Collec. and organize informationAnalyze and synthesize informationIdentify alternative approaches or

sol ions

Review progress periodically'

Correct deficienciesSummarize and draw conclusionsDevise ma ideas and better work

methods

Computer TasksNone



Handle basic calculations (+,-,x,/)Este lte quantities needed to do a jobMake and use measurements

123

Writing TasksCopy accuratelyWrite se-tences in standard English

Reading fasks

Identify work-related sT.bols/signsRead simple directionsRead technical information

Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-relatedcoL.ersations

Give clear oral instructions anddirectio,


Manual Perceptual TasksEye-hand coordinationHand workConstruct, fabricate cr assemblematerials

Use job-specific hand tools andequipmen. (wood carving hand tools andequipment)

Operate job-related power tool (bandsaw)

1 Special Con,iderations for This Worker

LimitationsLow frustration tolerance, acceptanceof supervision, interactions withcoworkers, reading, spelling,mathematics, standing, walking, limitedstamina, remembering, following spokendirections, following written directions

Special TrainingVarious schools provided training tothe owner using specialized tools(knives, chisels) and new woodcarving styles. Certificate was awardedby the school upon completion of tIletraining. Special training increasessales of owner's prodvA;ts.

Job Accommodatj'nsTools, equi, it and materials were

provided by the state vocationalrehabilitation agency to establishowner's wood carving business.

Additional support and labor areprovided by the family in operatingthe woos carving business to accom-modate owner's variable physicalcondition.

124

Personal StrengthsConceptualizes the finished carving

product

Works alonePublic relation skills


Other Job Replication Factors -

Person should have an interest inworking with wood. The person with adisability should do something to makeoneself feel better.

Packing/Shipping Clerk Phr-sical Handicap - Arm Prosthesis

D.O.T. #222.587-018

Company Information

Company NameContinental Grain Company277 Park AvenueNew York, NY 10172

Description of CompanyAgribusiness in grain tradingand processing.

Number of EmployeesApproximately 500 this site

For more information, contactRay ShawneyManager Support Services(212) 207-5130






Job Information


BenefitsPaid vacationPaid holidaysPaid sict. days

PensionFICA

Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance401 K and regular saving plans


Work SettingOffice



125

Narrative Description.Ans%_rs telephone; dispatchesmessages; receives courier packages;completes forms for deliveryservices; maintains and files logs ofmessenger trips; wraps packages;entera data into Federal Expresscomputer system; makes telephonecalls for delivery services whenrequired; and maintains billing andtime records for delivery employees.


Physical Activities PerformedReach, stoop, sit, see, hear,sense of touch, finger dexterity


Special ConditionsDistracting conditionsHigh level of stress



Standard Amount of Direct Supervisionr Minimal

Packing/Shipping Clerk Physical Handicap - Arm Prosthesis

Significant Duties

Leadership/Administrative/MpnagerialSpecify goals and work tasks of others










Handle basic calculations (+.-,x,/)

Limitations

None


Reading Tasks


Read technical information


Use appropriate vocabulary and grammarReport accurately what others have

said



Manua) Perceptual TasksE e -hand coordination

Hand workUse job-specific hand tools and

equipment (packaging hand tools andequipment)

Use keyboard skills

Conkiderations for This Worker-1

Special Training

Assistant supervisor provided initialspecial training on job duties.Employee entered permanent employmentupon completion of the training.


Personal StrengthsReliableFlexibleWilling to learn


Other Job Replication FactorsFocus on the positive aspects of theemployee's abilities, then place theemployee in a position that requiresthe use of these abilities.

126 1

Personnel Clerk

LParaplegia T-5

D.O.T. #209.362-026

L Company Information

Company NbmeArly and Air Force Exchange ServiceF.O. Box 660202Dallas, TX 75266-0202

Description of CompanySuppliers for military base/postexchange stores.


For more information, contactConnie WardSpecial Emphasis Programs Manager(214) 780-3466



Work Experience RequiredPrior employment drsmonstratingresponsibility.



Job Information

Wages


Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranAccidental Death/Disemb.Dependent Life


Work Setting.

OfficeProbationary Period

6 monthsEmployment History

3 years with company2.5 years in this position



127

jag

Narrative DescriptionClerical duties of company employmentprocess includes the followi pullsand files applications; telephonesapplicants to notify about positionopenings; refers applicant tosupervisors and sets up appointments;verifies information cn application;orients new employees; typespersonnel requests, OfficialPersonnel Files (OPF), etc.; mailsletters; in charge of corrcltlyfiling OPF; processes ID cards; andadministers typing/shorthand tests.


Physical Activities PerformedPush, pull, reach, sit, see, hear,sense of touch, finger dexterity


Special Condi'ionsHigh rate of productionHigh level of stress

Work GroupLarge group14

Per.. Anel Clerk Paraplegia T-5

1

Leadership/Administrative/ManagerialProvide leadershipImplement company policiesRecruit, hire, and terminate personnelSpecify goals and work tasks of othersRepresent the company at internal

functions



procedures


Analyze and synthesize informationReview progress periodically





Handle basic calculations (+,-,x,/)Use numerical values from charts,diagrams, tables


Reading Tasks

Identify work-related symbcls/signsRead simple directionsRead technical information

128

Duties

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishOrganize, select, and relate ideas inwriting



Speak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related


said



groups

Interact effectively with job applicants



Use job-specific hang tools and

equipment (clerical tools andequipment)

Operate machine(s) (telephone system,computer)

Use keyboard skills


LimitationsLifting, carrying, pushing, pulling,standing, walking, kneeling, squatting


Job AccommodationsDesk/work table elevated using blocks

provided by employer to accommodateemployee's wheelchair (1 hour ofcarpenter's time).

Office furniture arranged by employerto provide better office accessibility(1 hour).

Bathroom stall enlarged by employer toprovide accessibility for employee'swheelchair.

',29

Personal StrengthsCommunicates effectivelyShows initiativeDemonstrates patience


Other Job Replication FactorsMinimal accommodations should beinitially provided for employees witha wheelchair.

I 0 0

Physical Science Technician Cerebral Palsy

D.O.T. #020.162-010

I Company Information 1

Company Name

Northern Regional Research Center,ARS, USDA1815 North University StreetPeoria, IL 61604

Description of CompanyU.S. Government research laboratoryperforming chemical, microbiologicaland engineering research related toagriculture. Main products areresearch publications and patents.


For more information, contactL. H. Princen, Cent r Director(309) 685-4011, Ext. 540






Job Information I

Wages$1,381.00 per month

BenefitsPaid vacationPaid holidaysPaid sick daysPension



Work SettingLaboratory research area

Probationary Period1 year




130 1

Narrative Descripti nTabulates data, converts to appropri-ate units and performs indicated cal-culations and curve plotting; obtainsby calculation and measurement exper-imental curves parameters describingmaterial behavior; performs litera-ture searches and maintains litera-ture files and computer retrievalsystems; records data and calcula-tions accurately in notebooks, plotsdata in graphical and tabular form,and maintains accurate records andsummarizes resalts; and performscomplex calculations from newtheoretical equations, computer-aidedwhere necessary, and sits theoreticalpredictions to experimental data.


physical Activities PerformedReach, sit, turn, see, hear



work GroupWorks alone, one-to-one, and insmall group

Physical Science Technician Cerebral Palsy

Significant Duties




sequenceRecognize the effects of changingquantity or quality of materials


solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better wo-k

methods

Computer TasksEnter data into computersAccess data from computersPerform word processingWrite programsPerform systems analysis


last)


Handle basic calculations (+,-,x,/)Est.I.I.Lte quantities needed to do a job



Make and use measurementsUee formulas (translating, substitutingvalues)

131




Communication TasksListenFollow intent of oral directionsTalkUse appropriate vocabulary and grammarExplain activities and ideas clearly

Manual Perceptual TasksCperate machine(s) (computer, other

scientific equipment)Use keyboard skillsDevelop visual presentations

Special Considerations for This Worker 1

Limitations

Lifting, carrying, pushing, pulling,standing, walking

Special Training

Supervisor provided training to ac-quaint employee with specific projects.Employee entered permanent employmentand received a wage increase uponcolopletion of the training.

Job Accommodations

Swinging hall lab doors and windows indoors installed at employee's eyelevel to accommodate employee'smobility needs.

Transportation to work provided byparents to anommodate employee'stransportation needs.

132

Personal StrengthsIntelligenceDesire to workKnowledge of theoretical physics andchemistry


Other Job Replication FactorsEmployee was interested in studyingmathematics and computer scienceafter high school graduation. Afterovercoming some obstacles, the cnem-istry department at a local universityoffered a specially designed curri-culum of thecretical subjects andaccommodated employee's physical dis-abilities. Upon earning a B.S.degree in chemistry, a professorassisted job placement by contactingthe Research Center where designinga special position was encouraged.The employee is working well and hasbeen promoted to the next highestgrade position.

Potato Chip Crew Worker

r- Company information

Mental Retardation

D.O.T. #526.685-046

Company NameBear Creek FarmsR.?. 1

Bryant, IN 47326

Description of CompanyManufactures speciality foodproducts and operates 24 familystyle restaurants.


For more information, contactDon Strong, President(219) 997-6822

Wages$4.50 per hour

BenefitsPaid vacationFICAUnemployment compensationMedical insurance

Requirements of This Job 1


Work Experience RequiredPreferred


Other Job RequirementsDriver's license, own vehicle

Job Information

Work SchedulePermanent status4 days a week, 8 hours a dr-8:00 a.m. to 5:00 p.m.

Work SettingFactory



Narrative DescriptionCooks and bags small batches ofpotato chips.

Physical Demands70% light work, 20% medium work,10% heavy work

Physical Activities PerformedPush, pull, color vision, senseof taste, sense of touch, fingerdexterity




Standard Training Period3 hours by supervisor


Potato Chip Crew Worker Mental Retardation

Significant Duties


Problem Solving/Reasoning TasksNone

Computer TasksNone


Writing TasksNone

Reading Tasks




Tend machine 'potato chip fryingmachine)


Limitations

Interactions with coworkers, reading,writing, spelling, mathematics, cannotwork alone, speaking, following writtendirections

1221111 TrainingNone


134

1

Personal Strengths

ConsistentGood temperamentGood quality in product


President Blindness

D.O.T. #189.117-026

Company Information

Company NameL. Foote Enterprises, Ltd.248 Ray StreetDelavan, WI 53115

Description of CompanyManufactures selfcontained gasfired cnrn roaster.


For more information, contactBill RussellFriend and Part-Time Helper(414) 728-5344 or 728-9344


Academic Credentials Required




WagesInformation not provided

BenefitsNone

Job Information

Work SchedulePermanent status5-7 days a week, 10-12 hours aday

9:00 a.m. to 8:00 p.m.

Work SettingFabrication shop

Probaticnary_PeriodNone


135

t.'

Narrative DescriptionDevelops and produces corn roastersand fabricated equipment; operatesmachines; plans market procedurefor nationwide distribution; and pro-vides consultation and problemsolving skills to special mechanicalprojects.

Physical Demands50% sedentary, 25% light work,25% medium work

Physical Activities PerformedPush, pull, reach, climb, balance,stoop, kneel, sit, turn, hear,sense of smell, sense of touch,finger dexterity

Environmental ConditionsHot, cold, dust, dirt, mechanicalhazards

Special ConditionsPrecision/qualityHigh level of stress

Work Group.

Works alone, one-to-one, and insmall group



President

1_ Significant Duties

Leadership/Administrative/ManagerialProvide leadershipDevelop company policiesImplement company policiesRecruit, hir^, and terminate personnelSpecify goals and work tasks of othersSupervise personnelRepresent the company at internal


functions

Problem Solving/Reasoning TasksDetermine own work activitiesRecognize and use arpropriateprocedures

Conduct work activities in appropriateoequence




Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods

Computer TasksNone


last)


Handle basic calculations (+,-,x,/)Estimate quantities needed to do a jobCalculate costsMake and use measurements

Writing TasksNone

Reading TasksNone

J



said


Explain activities and ideas clearlyEffectively pre^ent information to

groups

Manual Perceptual TasksHand work


Use job-specific hand tools andequipment

Tend machine(s)Operate machine(s)Set up machine(s)Operate job-related power tool(s)

(drills, lathe, grinder)

Other Significant Duties or Job FeaturesMakes own devices

15 i)

136

E special Considerations for This Worker

Linitations

Acceptance of supervision, reading,writing, visiun, following writtendirections, working in a large group


Job Accommodations

Friends read and assist with clericalduties to accommodate employee'sacademic limitations (no cost).

Friends provide transportation toand frum work to accommodateemployee's ability to drive(no cost).

137

Personal StrengthsMemoryReasoning skills

Listening and comprehension skills

Financial Incentives f r HiringNone

Other Job Replication FactorsPresident believes in self and hasnever stepped doing something becauseof limitations. The President, has

learned to accept help when necessarybut performs everything for self whenpossible.

President/Manager Spinal Cord Injury

D.O.T. #187.117-014

Company Information

Company Name

International Handicappers' NetP.O. Box 59Oregon, MO 64473

Description of CompanyInternational fraternal organizationof disabled amateur radiJ operators.

Number of Employees,1 total company1 this site

For more information, contactCalvin J. BurtChief Executive Officer(816) 446-2902

j, Requirements of This Job

Academic Credentials RequiredHigh school diplomaAsso,Aate degreeAmateur radio license (FCC)College accounting

Work Experience RequiredGeneral office administration,publishing and computer database experience preferred.


Other Job RequirementsIntegrity/honesty

L___

Wages

Information not provided

Benefits

None

Job Information

Work SchedulePermanent status54 days a week, 7.5 hours a day9.00 a.m. to 4:30 p.m.

Work SettingHome/office




138

Narrativa DescriptionManages on-air radio network ofmembers; uses computer and printerfor newsletter (i.e., colv ns,mailing labels and database ofmembers); solicits funds; maintainsinventory of radio equipment andmaterials for loan; and managesoffice record-keeping and accountingoperations.

Phisical Demands100% sedentary

Physical Activit4es PerformedRead sit, see, color vision,hear, sense of smell, sense oftouch, finger dexterity

EnvironmentE' ConditionsCramped quarters, radiant energy

Special ConditionsPrecision/qualityDistracting conditions


Standard Training Period1 month

President/Manager Spinal Cord Injury

Significant Duties


Provide leadershipDevelop company policiesImplement company policiesSpecify goals and work tasks of othersSupervise personnelRepresent the company at externa4.

functionsReport to a board of directorsServe membership





quantity or quality of materialsCollect and organize informationAnalyze and synthesize informationIdentify alternative approaches or

solutions

Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusiensDevise new ideas and better work

methodsMathematical Tasks

CountUnderstand order (e.g., first, second,

last)





Prepare budgetsPrepare information

139




Communication TasksListenTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related

convex ationsReport accurately what others havesaid


Explain activities and ideas clearlyEffectively presert information togroups

Manual Perceptual TasksEye-tlnd coordinationLand workUse job-specific hand tools andequipment (HAM radio system)

Use keyboard skills

Computer 1,,ksEnter data into computersAccess data from computersPerform word processingWrite programsPerform systems analysis

1 Special Considerationa for This Worker

Limitations

Vision (limited), lifting, carrying,standing, walking, kneeling, squatting,limited stamina, chrrnic pain


Job Accommodations

Furniture and home office madeaccessible 11, employee to accommodatemovement of wheelchair.

Personal Strengths

Self-disciplinePersonal motivationDesire to succeed

Financial Incentives for FL ingNcae

It

140

Proof Machine Operator

D.O.T. #217.382-010

Company Information

Company NameCrestar Bank919 East Main StreetRichmond, VA 23236

FlescrofkInanA full-service bank


For more information, contactPeggy J. CoxAssistant Vice President and

Employee Relations Manager(804) 782-7195

Deafness


Academic Credentials RequiredHigh school diploma or GED orequivalent office work experience

Work Experience RequiredOffice experience preferred



Job Information I

Wages$889-1,246 per month


Thrift and profit sharing

Work SchedulePermanent status5 days a week, 8 hours a day

minimum12:00 p.m. to 8:00 p.m. oruntil work is completed

Work SettingOffice



141

Narrative DescriptionOperates proof machine to processdebit tickets received from companybanks (i.e., deposits, generalledger tickets, checks).


Physical Activities PerformedReach, sit, turn, see, sense oftouch, finger dexterity


Special ConditionsHigh rate of production, highlevel of stress (deadlines daily)

Work GroupWorks alone and in large group


Standard Amount of Direct SupervisionModera,,e

Proof Machine Operator Deafness

Significant Duties




Computer TasksNone





LimitationsHearing, speaking


Reading TasksIdentify work- related symbols/signsRead simple directions

Communication TasksFollow intent of written directions

Manual Perceptual TasksEye-hard coordinatiorOperate machine(s) (p,00f machines,

adding machine, calculat'r)Use keyboard skills


Special Training

Audiovisual equipment used in standardtraining.

Job Accommodations

Interpreter provided by employer forspecial meetings to accommodateemployee's communication ability.

142

Personal StrengthsExcellent adding machine skills (i.e.,finger dexterity)


Purehaser/SalespeuRlm Learning Dibtability - Dyslexia

D.O.T. #279.357-034

Company Information ----1

Company NameThe Stationery Traveler953 South Frontage Road, WestVail, CO 81657

Description of CompanyRetail pffice products store


For more information, contactNoel Belcher, Owner(303) 476-4145

Wages

$7.00 per hour

BenefitsPaid vacationPaid holiday:::

Paid sick daysFICA


Requirsments of This Job


Work Experience RequiredRetail sales/ordering expertencepreferred.

Examinations RequiiecNone

Other Job RequirementsAge 21 minimumDriver's licenseBondable

Job Information

Work SchedolePermarent status5 days a week, 9 hours a day8:00 a.m. to 6:00 p.m.

Work SettingOffice/rEi:ail



14?

416,14.1

Narrative DescriptionSells office products in store;enters inventory information intocomputer; and orders products.

Physical Demands60% sedentary, 30% light work,10% ledium work

Physical Activities PerformedPush, pull, reach, stoop, sit, see,'ar, sense of touch, finger

dexterity


Special Conditions"-ne



Standard Amount of )irect SupervisionMinimal

Purchaser/Salesperson Learning Disability - Dyslexia

Significant Duties

Leadership/Administrative/ManagerialImplement company policiesRepresent the company at internal

functions


procedures


Obtain resoyes needed to carr_ outwork

Collect and organize informationAnalyze and synthesize informationSummarize and draw conclusions





Handle basic calculations (+,-,x,/)Estimate quantities needed to do a job

Writing TasksCopy accuratelyWrite legiblyComplete fr.irms accurately

Rcading TasksRead simple directionsRead technical information


conversationsGive clear oral instructions anddirections

Manual Perceptual TasksEye-hand coordinationland workConstruct, fabricate or assemblematerials

Use johspecific hand tools andequipment (retail store hand toolsand equipment)

Operate machine(s) (calculater,facsimile)

Use keyboard skills


LimitationsMathematics, _emembering

Special TrainingSpecial 2-week initial training providedby owner on use of computer for supplierchannels and sources.

Job Accommodations

Additional review of product ordersprovided by -oloyer to accommodateemployee's line item shifts and numbertranspositions (4 hrs/wk).

144

Personal StrengthsGood with peopleOffice product knowledgeSense of store layout and design


Receiving Clerk Deafness, Non -Vert

D.O.T. #222.387-050

1 Corpany Information ---]

Company NameSears Roebuck and Company7101 Midlathian PikeRichmond, VA 23225

Description of CompanyRetail merchandise chain ofstores


For more information, contactDonna M. Hunt, Personnal Specialist(804) 745-7256

Wages

Information -:onsidered

confidential


Worker's compensationUnemployment compensationM"dical insuranceLife insurance

Flecuirements of This Job





dub Information


Work SettingShipping dock


Employment HistoryInformation not available

145

Narrative DescriptionMatches merchandise freight packlist with the store orders; verifiesstore charges for merchandisereceived; places tags on merchandisewith appropriate price beforereleasing to the store sales floor;and angs clothes items beforesending to the sales floor.


Physical Activities PerformedPush, pull, reach, stoop, turn,see, color vision, sense of touch,finger dexterity

Environmental ConditionsTemperature related to weather





Receiving Clerk Deafness, Non-Verbal

Significant Duties





Computer TasksNone




Estimata quantities needed to do a job

Writing TasksWrite legiblyComplete forms accuratelyIdentify and correct errors in writing

Reading Tasks


Communication TasksFollow intent of written directions


Use job-specific hand tools andequipment (pricing gun, materialhandling too's)


Lim4tations

Hearing, speaking, following spokendirections

Special TrainingNcne

Job Accommodations

Coworkers write notes and usesimple sign language to communicate withemployee.

Personal StrengthsCommunicates well by written notesTakes directions wellWorks accurately


i146I)J

Rehabilitation Specialist Rack Disability

D.O.T. #045.107-042

Company Information

Company NameIntracorp181 Park AvenueWest Springfield, MA 01089

Description of CompanyPrivate insurance rehabilitationconsrlting firm.


For more information, contactSusan A. Plasse, Branch Manager(413) 737-4382


Academic Credentials RequiredMaster's degreeNursing license

Work Experience RequiredNursing and placement/vocationalrehabilitation preferred


Other Job RequirementsDriver's licenseDress code

Job Information

Wages$700+ per month


Worker's compensationMedical InsuranceDental insuranceLife insuranceLong and short term disability

insuranceCompany car

Work SchedulePermanent status5 days a week, 7.5 hours a day

Work SettingOffice/Residential - works fromhome and visits clients in theirhomes.



147

Narrative DescriptionAssesses rehabilitation potential ofinjured worker in regards to medicaltreatment, vocational skills,propncsis for returning to same job,ps.,chological ability to handleinjury and financial status as resultof accident.


Physical Activities PerformedPush (pencil, car gear:.), reach,climb stairs, kneel, sit, turn(head, waist), see, d7th percep-tion, hear, sense of touch, fingerdexterity

Environmental ConditionsHot, cold, humid, dry, wet, dust(all weather), odors, noise, vi-bration (from car)

Special ConditionsPrecision/qualityHigh level of stress (deadlines,

etc.)


Standard Training Period1 week a 'I 3-6 months on-the-jobtraining


Rehabilitation Specialist

r

Back Disability

Significant Duties

Leadership/Administr'ative/ManagerialSpecify goals and work tasks of othersRepresent the company at internal

functions


Pro'olem Solving /Reasoning Tasks

Determine own work activitiesRecognize and use appropriateprocedures



Recogniz,a the effects of chantingquantity or quality of materials

Collect and organize informatior,Analyze and synthesize informationidentify alternative approaches orsolutions

Review progress periodicallyEvaluate for accuracy and completenessC' erect deficiencies

Summarize and draw conclusions

Computer TasksNone




Handle basic c lculationsEstimate quantities needed to do a jobCalculate costs

148


writing

Produce intelligible written documentsIdentify and corres_ arrors in writing





said



Manual Perceptual TasksEye-hand coordination

I Special Considerations for This Worker

LimitationsWorking in front of groups, writing,spelling, lifting, carrying, tumor(recurring)

Special TrainingManager provides periodic instructionto employee.


149

Personal StrengthsInterpersonal skillsAssessment skills (data collection,

analysis and synthesis)HardworkingDedicated


Other Job Replication FactorsBe flexible regarding amount of workassigned to employee. Start personslowly and increase only when ready tohandle additional work.

LRepair Service Assistant Visual Impairment

D.O.T. #239.367-010




Telecommunication products andservices.

Number of Employees

28,000 total company150 this site

For more information, contactJohn Cooney, ManagerAffirmative Action Program/



Academic Credentials RequiredHigh school diplow,

Work Experience Required

Typing or customer contact skillspreferred.

Examinations RequiredPhysical, hearing, ,,yug test

other Job RequirementsUnion membershipBondableOn call

Job Information

Wages

$25't.50 per weekBenefits


Worker's compensationMedical insuranceDental insuranceI Lfe insurance

(Benefits after 6 months)Work Schedule

Permanent status5 days a week, 7.5 hours a day9:00 a.m. to 5:30 p.m.

Work SettingOffice


Employment History3 months with company3 months in nis position

150

Narrative Descriptionmalks to customers with telephoneservice complaints; collectsnecessary information from customerfor repair; and types informationinto computer.


Physical Activities PerformadSit, turn, hear, sense of touch,finger dexte,ity


Special ConditionsHigh rate of productionPrecision/qualityHigh level of stress (due to

customer complaints)Work Group

Large groupStandard Training Period

10 days


Repair Service Assistant

L

Sigrificant Duties

Leadership/Administrative/Managerialimplement company policies

Problem Solving/Reasoning TasksRecogiize and use appropriateprrledures



-zolutions

Correct deficienciesSummarize and draw conclusionsDevise new ideas and better wnric

methods



last)

151

Visual Impairment

Writing Tasks (using personal computerwith voice synthesizer)

Complete forms accuratelyWrite sentences in standard EnglishIdentify and correct errors in writing

Re, iris Tasks (using personal computerwit. voice synthesizer)

Identify work-related symbols/signsRead simple directionsRead technical informatior.

Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on Jie topic in job-related


said



Manual Perceptual TasksUse keytoard skills

I Special Considerations for ':his Worker I

LimitationsVision

Special Training

Initial special training on computerskills was provided by employer for 2weeks prior to employment. Trainingmaterial was entered into employee'spersonal computer. Employee enteredpermanent employment upon completion ofthe special training.

Job Accommodations

Speech synthesizer installed on

employee's computer provided by theCommission for the Blind toaccommodate employee's visualcommunication skills ($1000).

Mobility training on work site providedby tne Commission for the Blind toassist employes in locating trainingwork site.

11 r ('1 '.` U

152

Personal StrengthsGets along well with peersGooC attendance

Identifies and handles customercomplaints

Confident in Titting around buildingPerseveres

Financial Incentives for HiringTargeted Jobs Tdx Credit

Other Job Replication FactorsEmployers should have a P:rkins ProjectWith Industry and a Carroll Center forthe Blind. Agency staff eialuateemployPe qualifications and computerskills, assess position adaptability,provide occupational rehabilitationengineering, and act as a liaison withthe Commission for the Blind.

Research and Development Engineer

D.O.T. #020.062-010

F Company Information

Company NameMiles Laboratories, Inc.Ames Division430 South Beiger StreetMishawaka, IN 46544

Description of CompanyA large pharmaceutical firmspecializing in a variety of healthcare products: Alka-Seltzer, One-a-Day vitamins, Glucomuter, Bactine,Reagent Strips.


For more information, contactPaul FilpusResearch and Development Engineer(219) 256-3488

Blindness






Job Information 1

Wages


Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceSavings plan

Work SchedulePermanent status5 days a week, 8 hours a day7:45 to 4:30 p.m.

Work SettingOffice


Employment History14.5 years with company3 years in this positon

153

^./..

Narrative DescriptionWrites and debugs programs in FORTRANand assembly languages for modelingand custom chip software; anddocuments programs according tocompany software specifications.


Physical Activities PerformedSit, hear, finger dexterity


Special ConditionsHigh level of stress (deadlines,

etc.)

Work GroupWorks alone, one-to-one, and insmall group



Research and Development Engine3r

1 Si


Blindness

ificant Duties1




Recornize the effects of changingquantity or quality of materials


Review progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusions

Computer Tasks

Enter data into computersAccess data from computersPerform word processingWrite programs

Mathematical Tasks


Handle basic calculations (- , -,x, /)

Use numerical values from charts,diagrams, table':



Writing Tasks

Write sentences in standard EnglishOrganize, select, and relate ideas in

writing



Read tecilnical information



conversationsReport accurately what others havc

said



Manu-1 Perceptual TasksUse keyboard skills

1p':

154


LimitationsVision

Special TraininiiNone

Job Accolumodations

An Optacon, braille terminal and speechsynthesizer provided by employer andvarious agencies to accommodateemployee's communication skills($12,000).

155

Personal StrengthsAttendance recordKeyboarding skillsPerseverance in completing a job


I

Rodeo Bull Rider Trainee

D.O.T. #159.344-014

El_ Company Information

Company NameSelf-employed

Description of CompanyRodeo cowboy competing inprofessional rodeos.

Number of EmployeesVaries by events (50-200competitors per rodeo)

For more information, contactRonald C. KnauelJob Preparation Coordinator(602) 271-3292

Emotional Handicap



Work Experience RequiredBull riding competition experiencepreferred.


Other Job RequirementsAge 16 minimum, uniform - cowboy,union membership, available totravel, pays entry fees per rodeoevent

Job Information

WagesBy event performance - prizemoney ranges from $0 to $1650 foreach entry

BenefitsNone

Work ScheduleSeasonal status3 days practice a week, 3-1/2 -

7 hours a day3:00 - 6:30 p.m. plus weekends

Work SettingCounty fair arenas and rodeoarenas

Probationary Period

Amateur trainee status untilage 20

Employment History18 months in this position

1561.7u

Narrative DescriptionTrains, performs, and competes invarious rodeo events includingbull riding a_Al calf roping.

Physical Demands5% sedentary, 20% light work, 25%medium work, 50% heavy work

Physical Activities PerformedPush, pull, re '1, run, climb,

balance, stoop, kneel, crouch,crawl, sit, turn, see, color vision,depth perception, hear, sense oftouch, adjusts physical strength(grip) based on changes in balance

Environmental ConditionsHot, dry, dust, dirt, odors, noise,vibration, moving objects, crampedquarters, rope burns

Special ConditionsPrecision/qualityHigh level of stressHigh potential for physical injury


Standard Training Period5 days per week during sellool year(continuous training)

Standard Amount of Direct Supervib.LonMinimal - parental

Rodeo Bull Rider Trainee Emotional Handicap

Significant Duties




sequenceObtain resources needEd to carry cut

workRecognize . effects of changingquantity or quality of materials

Collect and organize informationIdentify alternative approaches orsolution3

Review progress peri-dically (after eachevent)

Correct deficienciesDevise new ideas and better work

methods

Computer TasksNone


157

Writing TasksWrite lc6iblyComplete forms accurately


Communication TasksListenFollow intent of oral directionsTalkLie appropriate vocabulary and grammar

(cowboy lingo)

Stay on the topic in job-relatedconversations


Manual Perceptual TasksEye-hand coordinationHand work (strength, grip)Use job-specific hand tools and

equipment (hand tools and equipmentrelated to rodeo events)

1 Special Considerations for This Worker]

Limitations

Acceptance of supervision, interactionswith coworkers, writing, spelling, math-ematics, working in a group, speaking,following spoken directions

Special Training

Bull ranch foreman provided specialtraining (9 hrs/weekday and 16hrs/weekend) to practice rodeo skillsand expand event participation.

Job Accommodations

Counseling and guidance was provided bythe school job preparation coordinatorand counselors to improve the student/trainee's self concept, positiveattitude toward school, getting alongwith others, completing homework andhigh school academic requirements,and school attendance ($1500/year paidby school district).

Continual instruction and coaching pro-vided by bull ranch fcreman to accom-modate student/trainee's need forsupport (no cost).

Family provided specialized bull ridingequipment, transportation, and lodgingfor rodeo competitions. Fa;her was aprofessional bull rider.

158

Personal StrengthsNeed for independencePride in performing wellFamily supportDesire and motivation to succeedIdentifies with Old West and the

"rough and tumble" image of a cowboy



Secretary

D.O.T. #201.362-030

Company Information

Company NameThe Guidance Clinic, Inc.202 Graham Ave.Eau Claire, WI 54701

Description of CompanyAn alcohol, drug abuse andpsychiatric treatment clinic.

Number of -mployees15 total company15 this site

For more information, contactMichael Weiser, Executive Director(715) 832-3471

Wages

$5.10 Jr hour

Visual Impairment


Work Experience RequiredFiling, typing and phone skillspreferred



BenefitsPaid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranc

Work SchedulePerm -bent status

Work SettingOffice


Employment History1.5 yea,s with the company8 months in this posi,don

Job Information

159

Narrative DescriptionAnswers phone; aerates computerterminal to seA information; anddelivers mail and other reportsto Department of Human Services.


Physical Activities PerformedReach, run, sit, turn, see, hear,sense of touch, finger dexterity




Standard Training Peril1 mcnth


JSecretary Visual Impairment

Signifie4Jt Duties


Problem Solving/Reasoning TasksDetermine own work activitiesRecognize and use approprjate

procedurE7

Conduct work activities in appropriatesequenc;)





Hancne basic calculations (+,-,x,/)

Writing TasksCopy accuratelyWrite legiblyComplete forms accurotely



Use appropriate vocabulary End grammarGive clear oral instructions and

directions


Use job-specific hand tools andequipment (office tools and equipment)

Operate machines) (computer terminal,telephone system)

Use keyboard skills

snppial ronsiAartio...s for This Worker

Limitations

Acceptance of supervision, vision,legible writing

Special Trai.ingNone

Job Accommodation:,

None

160

Personal StrengthsPersonableDeterminedGood sense of humor

inancial Incentives for HiringJob Training Partnership Act on-the-jobtraining wage subsidy

Other Job Replication FactorsAdditional typing and secretarial skillswould increase work opportunities forpeople who are disablec.

Senior DrafterPolio Congenital

Partial Paralysis of Arm and Leg

D.O.T. #014.281-010

F----ompany Information

Company NameElectric Boat DivisionGeneral Dyna-ics Corporation75 Eastern Point RoadGroton, CT 06340

Description of CompanySubmarine construction, design,and engineering contractor forU.S. Navy.

Number of Employees20,000 this site

For more information, contactPeter J. Rumery, Chief of Design(203) 441-8708

.clirements of This Job

Academic Credentials RequiredHigh school diplomaDrafting in high school or

technical school



Other Job RequirementsAge 1P, minimum

Job Information

Wages



Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceSavings and stock purchase

programs


Work SettingOffice



161

Narrative DescriptionDescriptionDevelops orthograthic drawings ofsubmarine piping systems and producescomputer generated graphic details ofpiping diagram.i.


Physical Activities PerformedReach, sit, turn, see, color vision,depth perception, hear, sense oftouch, finger dexterity


Special ConditionsPrecision /quality

High level of stress (deadlines)Work Group

Works alone and in small groupStandard Training Period

On the job trainingStandard Amount of Direct Supervision

Minimal

Senior Peafter Polio - CongenitalPartial Paralysis of Ara and Leg

Significant Duties






Collect and organize informationAnalyze and synthesize informationReview progress periodically


Computer TasksEnter data into compucersAccess data from computers

Mathematical Tasks


Understand concepts of greater t-an andless than

Handle basic calculations (+,-,x,/)Estimate quantities needed to do a jobConstruct diagrams, charts, recordsusing nunerical calculations


Use formulas (translating, substit tingvalues)

162



Reading TasksIdentify work-related symbols/signsRead technical infommation

Communication TasksListen

Follow intent of oral iirectionsTalk

Speak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related

conversationsGive clear oral instructions and

directions


Manual Perceptual TasksEye-hand coordinationUse job-spec'.fic hand touls and

equipment (drafting hand tools andequipment)

Use keyboard skillsDevelop visual presentations


Limitations Personal StrengthsAcceptance of supervision, climbing, Desire to learnladder use Desire to advance in job

Special Training Financial Incentives for HiringNone None

Job AccommodationsSubmarine construction site visitsassigned to coworkers and officeduties increased by employer toaccommodate employee's climbingability (no cost).

163

Senior Repro7uotion Clerk Deafness

D.O.T. #976.361-010

Company Information

Company NameMartin Marietta Energy Systems, Inc.Oak Ridge Gaseous Diffusion PlantP.O. Box POak Ridge, TN 37831

Description of CompanyPrimarily devoted to uraniumenrichment

Number of Employees

Approximately 16,000 total companyApproximately 2,500 this site

For more information contactDave Rupert

Affirmative Action Coordinator(615) 624-9218

IRequirements of This Job

Academic Credentials RequiredGED

Work Experience Required5 years experience or special

trainingExperience in the operation of

variety of printing equipment

Examinations RequiredComplete physicalHearingVision


Job Information

WagesSalaried (amount not provided)

Benefits

Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insurance

Personal Investment AccountSavings Plan, including options

of PIA 401KWork Schedule


Work SettingProduction (office)


Employment 9istory8 years wit, company8 years in Ais position

164

Narrative DescriptionOperates comnlex printing pressequipment; processes halftones, colorwork, NCR forms, brochures, books,etc; and performs preventativemaintenance.

Physical Demands

25% sedentary, 25% light work, 50%medium work

Physical Activities PerformedPush, pull, reach, stoop, kneel,crouch, sit, turn, see, color vision,depth perception, sense of touch,finger dexterity

Environmental ConditionsDust, odors, noise, mechanicalhazards, cramped quarters, electricalhazards, toxic conditions

Special ConditionsHigh rate of productionPrecision/qualityHigh level of stress (deadlines,

etc.)




Senior Reproduction Clerk Deafnesp

Sight' .amt Duties




secuence



Anal: ,e and synthesize information


Review progress periodicallyEvaluate for accurac and completenesz;Correct deficienciesSummarize aad draw ccnclusionsDevise new ideas and better work

methods

Computer TasksNone


Understand order (e.g., first, second,)ast)


HaL.11e basic calculations ( +. -,x, /)

Estimate quantitie:., needed to do a jobUse numerical values from charts,diagrams, tables

Cci.struct diagrams, charts recordsusing numerical calculations

Make and use' measurements

Use formulas (translatmg, subs,itutingvalues)

165

Writing TasksWrite legiblyComplete forms accuratelyWrite sentences in standaro English

Re:izCzyLlasks

Id'..tify work-related symbols/signsRead simple directions

Communication TasksFollow i"tent of oral direAionsExplain activities and ideas clen.iiv

Manual Perceptual TasksEye-hand coordinationHand workConstruct, fabricate or as.iemble


equipmentTend machine(sOperate machine(s)Set ur machine(s)Operate job-relate! power toyl(s)


LimitationsHearing, spestking, working alone


Job Accommodations

Employee works with others present toaccommodate emergency and safetyprocedures.

166

Personal StrengthsAttitudeUndersta-ding directionKnowledge


Other Job Replication FavtorsDeaf employees perform well in thisenvironment.

[_-

Service Coordinatin- Learning Disability - Dyslexia

D.O.T. #187.167-214

1Company Information

Company NameUpjohn Health Care Services2024 West Henrietta 'hadSuite 5DRochester, NY 14623

1

Description of CompanyProvides in.louso health cares?rvice. acute and chronicallyil) ell- ,..s.


For more information contactfr'cia LaMoate, R.N. Mana; :r16) 475-1500

Wages$6.00 per hour

Requirements of This Job --1

Academic Credentials RequiredHigher education beneficial butnot require!

Work Experience RequiredHealth care experience preferred.


Other Job RiquirementsOn callDress code

L Job Information

BenefitsPaid vacationPedd holidaysPaid sick daysWorker's compensationUnemployment compensationMedical insurance


Work Settin&Office


Er I.ovme,;': !listosi

5 months with compan:,5.5 months in this pos Lion

167

1

Narrative DescriptionCoordinates in-home services betweencli,;Lt and home health aide,including: communicates by telephonewith ccntracting agencies: completesverbal and written communication toon call and nursing supervisors;au "its aide/client time slips;performs problem solving with aideand client; and participates inclient/aide conferences.

Physical Demalds100% sedentary

Physical Activities PerformedSit, see, sense of touch, fingerdexterity


Special CondAionsDistracting conditionsHigh level of stress

Work GrcupWorks alone and in small group

Standard Training Period3-6 months

Standard Amount of Direct Supervision- , Moderate.1. ).4,_

Service Coordinator Learning Disability - Dyslexia

Significant Duties

Leadership/AdministrativeiManagerialTmplement company policies

Specify goals and work tasks of othersSupervise personnelRe['esent the company at external

functions

Proulem SollAng/Reason4.ag TasksDetermine own work activitiesRecognize and use eppropriate

procedures



Recognize the effects of changingquantity or quality cf home healthwork(rs

Collect and organize informationAnalyze and synthesize informatilin


Review progress periodically


Computer TasksNone

Mathematical Tasks

Understand order (e-g., first, second,last)

Understand concepts of g eater than andless than

Handle basic calculations (+,-,x,/)Audit time slips

168

1

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishMaintain accurate dispatch records

(',

Reading Tasks


Communication TasksListenFollow intent cf oral directions7alk

Speak clearly

Use appropriate vocabulary and grammarSte4 on the topic in job-r ated

lonversations

Report accurately what ott..rs havesaid


Explain activities and ideas clearlyEffective]y present information to

groups /individuals

Manual i'.,"ceptual Tasks

Eye-hand coordinationUse job-specific hand tools and

equipment (office tools and equtpmentOperate machine(s) (tel3phone, tape

recorder)

Special Considerations for This Worker i

LimitationsLow frustratiLl tolerance, self-confidence in performing joy, writing,spelling

Spacial TrainingThe manager provided daily or as neededspecial training covering payroll andbilling, client/aide coordination, andcontract communications. Materials usedincluded resource manuals and existingoperational systems.

Job AccommodationsAdditional daily monitoring prc.ided by

coordinator to accommodate employee'siieed for supervision (no tort).

Tape recorder used by employee todictate reports. Coworkertranscribes reports to accommodateemployee's disability (no cost).

Daily individual counseling provided byRochester Association for the LearningDisabled to accommodate employee'snced for support.

Reassurance by employer of worker's jobskills overcame employee's lack ofconfidence and physic'l illness.

169

Personal StrengthsPerseveresMotivatedDetermined

Financial incentives for HiringNone

Other Job Replication FactorsUse patience, additional supervision andsupport, and daily individual counselingby outside resources to help employeesreach their full potential.

skyShop Laborer/Pallet Maker Mental Retardation

D.O.T. #760.684-014


Company NameNorthwest Lumber CompanyP.O. Box 146

Lebanon, OR 97355

Description of CompanyManufactures a variety of woodproducts.


For more irformation contactJe Carlos, President(503) 259-2411

Wades

$3.75 per hour

BenefitsNone

iuirements of This Job 1


Work Experience RequiredKnowledge of general woodworkingprocedures and equipment preferred.



Job Information

Work SchedulePermanent status

4 (Lys a week, 10 hours a day6:00 a.m. to 4:30 p.m.

Work Settin&Wood fabrication factory


Employment History1.5 years with company1.5 years in this position

170


Constructs wooden pallets of varioussizes; and checks product quality andproduction requirements of pallets.

Physical Demands

25% lig:it work, 75% medium work

Physical Actiiities PerformedPush, pull, reach, stoop, turn,see, depth perception, hear, senseof touch, fiLger dexterity

Environmental ConditionsDust, noise, mechanical hazards


Work Group.

Smell group


Standard Amount of Direct Su ervisiorModerate

Shop Laborer/Pallet Maker r

L___

Meutal Retardation

Significant Duties


Problem Solving /Reasoning TasksRecognize lnd use appropriate

proceduresConduct work activities in appronriate

sequence



Collect and organize informationIdentify alternative approaches or

solutionsDevise new ideas and better work

methods

Computer TasksNone

Mathematical Tasks

CountUnderstand order (e.g., first, second,

last)


Handle )asic calculations (+,-,x,/)Estimate quantities needed to do a jobMake and use measurements


Reading TasksIdentify work-related symbols/signsRead saple directions


Manual Perceptual TaSKsEye-hand coordinationHand workConstruct, fabricate or assemble


equipment (woodworking hand tools)Operate machine(s) (airstaple gun; nail

gun; numerous saws)Set up machine(s)Operate job-related power tool(s) (air-

staple gun; nall gun; numerous saws)

[ Special Considerations for This Horker--]

Limitations

Low frustration tolerance, acc-Ttanceof supervision, int-antions with co-workers, reading, writing, spr.11ing,mathematics, remembering

Special irainin2Supervisor provided initial trainingduring 30 day probationary period.Employee entered permanent employmentupon completion of the specialtraining.


171

Personal StrengthsResponsibleObtains approval from 2oworkers and

supervisorsEnjcys team effort in job performance

Finan 'al Incentiics for HiringNone

Shrink Wrap Operator

Company Information

[

Personality Disorder (Organic);Mental Retardation - Mild

D.O.T. #920.685-078

Company Name

K & L Distributors, Inc.6307 Artie Spur KadAnchorage, AK 99518

Description of CompanyWarehouse distributing alcohc-ic andnon - alcoholic beverages.


For more information, contactCathy BertoliniSupported Work Project Manager(907) 279-6617




Examirations RequiredNone

Other Job RequirementsAge 21 minimumBondable

Job Information

Wages$4.50 per hour

L.enefits

Paid holidaysWorker's compensation

Additional benefits if more than30 hours worked per week:

Paid vacationPaid sick daysPension

Unemployment compensationMedical insuranceDental insuranceLife insurance

Work SchedulSeasonal status5 days a week, 4-8 hours a day8:00 a.m. to 2:30 or 4:30 p.m.

Work SettingWarehouse


Employment History5 weeks with company5 weeks in this position

Work Group

Works alone and in small group

1121

Narrative DescriptionRemoves product from box; cuts boxdown to tray size with box cutter;prepares product for shrink wrapping(sets up 2-6 packs of soda orassembles a rainbow pack); shrinkwraps product in new package;performs quality con rol; and stacksfinished product on palate accordingto customer and productspecifications.

Phys4cal Demands100% light work

Physical Activities PerformedPush, pull, reach, balance, stoop,turn, see, color vision, sense oftoulh, finger dexterity, stand

Environmental ConditionsCold. dust, odors, noise, inadequatelighting, moving objects, burns(minor), sharp objects

Special ConditionsHigh rate of produe'lon at timesDistracting conditionsVariable production flow

Standard Training Perioddays


Shrink Wrap OperatorPersonality Disorder (Organic);

Mental Retardation - Mild

Significant Duties






Quality control

ComputEr TasksNone



Writing TasksNone

1


Communication TasksListenFolio,/ intent of oral directionsTalk

Stay on the topic in joo-relatedconversatfins


equipment (box cutter)Tend machine (shrink wrap machine)Operate machine (shrink wrap machine)Se* up machine (shrink wrap machine)

1 Special Considerations for This Worker J

Limitations

tolerance, interac ionswith coworkers, reading, writing,

spLseopcweilaling, mathematics

Special individual training provided byjob coach for 7 weeks. Employee mayenter permanent employment and receive awage increase at the end of tryprobationary period.

Job Accommodations

Job placement and coaching provided byagency supported work prcject staff toaccommodate employee's need for jobsupport (2 hr: placement, 7-9 wkscoaching).

Followup servi(es provided by agencysupported work staff to ensureemployee's job success (minim.: 1-3hrs/mo).

Adequate lighting and heat installed byemployer to accommodate employee'sphysical worksite needs.

I ii

Personal StrengthsWorks independentlyProduces at 50-75% of company standardRecognizer needs and seeks assistance

apprrpriately

Financial Incentives for HiringJob Training Partnership Act fundsand Targeted Jobs Tax Credit

Other Job Replication FactorsMake sure your workers are compatiblewith the job and coworkers.

35,14111,,/.

Splice/Service Technician Learning Disatility - Dyslexia

D.O.T. #822.281-022

LCA21222pyInformation

Company timeNew England Telephone185 Franklin StreetBoston, MA 0210!

Description of CompanyTelecommunication prodwAs andservices.


For m)re information, contactJohn Cooney, ManagerAffirmative Action Program/


j Requirements of This Job


Work Experience RequiredElectrical background required.


Other Job RequirementsDriver's licenseUnion membershipOn call

Job Information

Wages


Paid vacationPaid holidaysPaid sick daysPensionFICAWorker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceVision care, 100%Tuition aid, 100%


Work Setting

Outdocrs, inside buildings andhomes, on 4-.elephone poles, under-

ground manholes.Probationary Period

6 mo-ths

Employment History14 years with nompany18 months in this position



174

Narrative DescriptionReceives information for servicecalls; contacts customers nee_ingtelephone service; drives service vanto repair area; and analyzes,isolates, and solves cwitomercomplaints.


Physical Activities PerformedPush, pull, reach, climb poles andladders, balance, stoop, kneel,crouch, crawl, sit, turn, see, colorvision, depth perception, hear, senseof smell, sense of touch, fingerdexterity

Environmental ConditionsHot, cold, humid, dry, wc°;, dust,Jirt, odors, noise, mechanicalhazards, moving objects, crampedquarters, high places, electricalhazards, explosives

Special ConditionsHigh rate of productionPrecision/qualityDistracting conditionsHigh level of stre,

Work GroupWnrks -lone

Splice/Service Technician Learniag Disability - Dyslexia

Significant Duties

Leadership /Adiinistrative /Managerial

Provide leadershipImplement company policiesSpecify goals and work tasks of othersRepresent the company at internal

functionsRepresent the company at externalfunc,ons

Dispatch work crews when supervisor isabsent


ir'ocedures



Recognize the effects of changingquantit, or quality of materials

Collect ,..nd ,2ganize informationIdentify alternative approaches orsolutions

Review progress periodicallyEvaluate for accuracy and complef-messCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethoas






diagrams, tablesMake and use measurements

175

J

Writing TasksCopy accuratelyWrite legiblyComplete forms accuratelyOrganize, select, and relate ideas in

writing


Communication TasksListenFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and csrammarStay on the topic in job-related


said

Give clear oral instructs ns anddirections

Explain activities znd ideas; clearlyEffectively present information togroups

Manual Perceptual TasksEye -hand coordination

Hand workConstruct, fabricate or assemble

materialsUse job-specific hand fools and

equipment (telephone repair hand toolsand equipment)

Operate machine(s) (telephone repairmachinery)

Operate job-related power tool(s)(drills)

Use keyboard skills

Special Considerations for This Worker -1

Limitations

Reading, following written directions

Special Training

Ongoing special training on safety andjob skill knowledge was provided by theplant trainers and supervisor. Writtentraining materials were recordea on tapeby the Recordings for the Blind L'rency.

Job Accommodations

Written work materials taped on taperecorder providbi by employer toaccommodate employee's reading ability($400).

Personal StrengthsPositive attitudeGood attendancePerseveres

Alert and aware on the job


Other Job Replication Factors

Be open-minded; obtain upper managementsupport; and provide awareness trainingfor employees and managemen', team.

1 "10J1'6

Splice/Service Technician

D.O.T. #822.2.0-022

1Colmation I


Description of CompanyTelecommunication products andservices.


For more information, contactJohn Cooney, Manager

Affirmative Action Program/Equal Employment Opportunity

(617) 743-4901



Work Experience RequiredCompany training

Examinations RequiredPhysical, hearing

Other Joh RequirementsDriver's licenseUnion membershipBondable

Job Information



Worker's compensationMedical insuranceDental insuranceLife insuranceVision care, 100%Tuition aid, 100%Savings plan


Work SettingOffice



I7

Narrative DescriptionReceives equipment needing repairsfrom field workers; and tests, sorts,analyzes, repackages, reissues, andreturns equipment to inventory.

Physical Demands507 sedentary. 50% light work

Physical Activities PerformedPush, pull, reach, stoop, sit, turn,see, color vision, depth perception,hear, sense of touch, fingerdexterity




Standard Training PeriodVariable and ongoing


1 9

Splice/Service Technician Multiple Sclerosis

I

Significant Duties

Leadership/Administrative/ManagerialImplement company policies



sequence

Obtain resources needed to carry n...t,work


Collect and organize informationAnalyze and synthesize informationIdentify alternative approacnes orsolutions

Review progress; periodically

Devise new ideas and better workmethods

Computer Tasks

Enter data into computersAccess data from computers


Understand orier (e.g., first, second,last)




178


Organize, select, and relate ideas inwriting


Reading TasksIdentify work-related symbols/signsRead simple directionsReao technical information



conversations

Report accurately what others havesaid


Explain activities and ideas clearlyEffectively present information togroups



Use job-specific hand tools andequipment (hand tools, di.La tester)

Operate machine(s) (transmission andvolt-ohm test equipment)

Use keyboard skills

"a


LimitationsLifting, carrying, standing, walking,limited stamina, mobility

Special TrainingSpecial training at company school onData Basic Transmission Fundamentals andSpecial Services Circuits provided on anongoing basis. Employee received acertificate and wage increase uponcompletion of the special training.

Job AccommodationsJob restructured by employer to excludefield calls to accommodate employee'snobility.

179

Personal StrengthsWorks well aloneGood problem-solving skills

Financial Incentives for HirylETargeted Jobs Tax Credit

Other Job Replication FactorsObtain upper management support; beopen-minded; provide awarenesstraining for employees and managementteam.

Subcontract Specialist

D.O.T. #162.117-018

Company Information

Co wany NameNational Industries for the Blind524 Hamburg TurnpikeWayne, NJ 07470

Description of CompanyNatioull non-profit agency forworkshops for the blind underPublic Law 92-28 Javits WagnerO'Day Program (JWOD). The agencyallocates contracts and providestechnical assistance and trainingto associated workshops.

Number of Employees

99 total company33 this site

For mcre information, contactRobert K. HanyeAdministrator - Rehabilitation

Services(201) 595-9200

Blindness - Legal

-1


Academic Credentials RequiredMaster's degree

Work Experience RequiredMarketing, pricing, costing, am.business administration



Must be able to travel

Job Information

Wages

Information consideredconfidential


Worker's compensationUnemployment compensationMedical insuranceDental insuranceLife insuranceTax Deferred Annuity


Work Setin&Office and workshop sites

Employment History3 years with company1 year in this position

180

Narrative DescriptionCoordinates business relationshipsbetween contractors and workshopsfor products and services.


Physical Activities PerformedReach, sit, turn, hear, sense oftouch, finger dexterity

Environmental ConditionsExtensive travel throughout thecountry


Work GroupWorks alone, one-to-one, and insmall and large groups

Standard Training PeriodNot applicable beyond traininggiven any new employee.



Subcontract Specialist Blindness - Legal

Significant Duties

Leadership/AdministraAve/ManagerialProvide leadershipImplement company policiesRepresent the company at internal


functionsProblem Solving/Reasoning Tasks

Determine own work activitiesRecognize and use appropriate




quantity or quality of materialsCollect and organize informationAnalyze and synthesize informationIdentify alternative approaches or

solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better work

methodsComputer Tasks

Enter data into computersAccess data from computers


last)Understand concepts of greater than and

less thanHandle basic calculations (+,-,x,/)Estimate quantities needed to dc, a jobCalculate costsUse numerical values from charts,



181

1

Writing TasksWrite legiblyComplete forms accuratelyWrite sentences in standard EnglishOrganize, select, and relate ideas inwriting





said



groups

Manual Perceptual TasksUse keyboard skillsDevelop visual presentations

1 Special Consider ations for This Worker 1

LimitationsVision

Special Training

Supervisor provides standard training.

Job Accommodations

Individual lighting, raised readingtable, and low vision aids includingmagnifiers were installed by employerto accommodate employee's vision($100).

An enlarged computer screen systemwas installed by employer to assistnumerous employees who are blind($200 each).

Taxicabs and limousines are used fcron the job travel to accommodateemployee's driving ability.

Assistance in locating housing onpublic bus routes provided by employerto accommodate employee'stransportation needs.

Personal Strengths

Dedicated to the employer and jobSeeks accommodations when neededFunctions as a team member


Other Job Replication FactorsEmployer should allow for individualaccommodations. Simple and inexpensivelighting and color modifications shouldbe considered by the employer.

I182

ITaxpayer Genriee Representative

. /.4

Cerebral Palsy

D.O.T. #237.367-022

Company Information

Company NameInternal Revenue Service517 East Wisconsin AvenueMilwaukee, WI 53201

Description of CompanyFederal agency administratingfederal tax program


For more information, contactMark K. LaingChallenged Program Manager(414) 291-1741


1 Reguirements of This Job 1

Academic Credentials RequiredHigh school diplomaPassing the course given by the IRS

Work Experience RequiredPrior telephone communicationsexperience preferred.


Other Job RequirementsDress codeGood communication techniques

Job Information

BenefitsPaid vacationPaid holidasPaid sick daysPensionFICA



Work SettingOffice


Employment History5 years with company3 months in this position

183

Narrative DescriptionAnswers telephone questions bytaxpayers regarding taxes; andconducts extensive tax research.


Physical Activities PerformedReach, sit, see, hear, sense oftouch, finger dexterity






1

Taxpayer Service Representative Cerebral Palsy

1------ Significant Duties

Leadership/Administrativ-/ManagerialProvide leadershipImplement company policiesRepresent the company at external

functions



Obtain resources needed to carry outwork (very important)

Collect and organize informationAnalyze and synthesize information

Computer TasksNone




Communication TasksListen - extremely importantFollow intent of oral directionsTalkSpeak clearlyUse appropriate vocabulary and grammarStay on the topic in job-related



directionsExplain activities and ideas clearly

Manual Perceptual TasksUse job-specific hand tools and

equipment (telephone system)Operate machine(s) (telephone system)

1 Special Considerations for This Worker1

Limitations

Acceptance of supervisors, lifting,carrying, pushing, pulling, kneeling,squatting

Special TrainingClassroom instructors and job coachprovided instruction on new tax lawsand on-the-job training duLins 6 weekstandard training period. Employeereceived certificate upon completionof the standard training.


184

Personal StrengthsPositive attitudeGrasps information quicklyGood communication skills


Teacher of Visually Impaired

Company Information

Blindness - Legal

D.O.T. #094.227-014

Company NameRevere School DepartmentRevere High SchoolRevere, MA 02151

Description of CompanyA public senior high school

Number of Employees450 total company (estimate)

For more information, contactOlivia Ferrante, Teacher(617) 284-1135



Academic Credentials RequiredMaster's degreeMassachusetts teaching license

Work Experience RequiredEducational experience withvisually impaired preferred


Other Job Re uirementsCivil Service exam

Job Information

BenefitsPaid vacationPaid sick daysPensionFICA

Worker's compensationMedical insuranceLife insurance


Work SettingSchool

Probationary Period3 years


185

Narrative DescriptionTeaches visually impaired children(ages 2-22) skills (i.e., Braille,typing, listening skills) necessaryfor school success; orders specialmaterials; and tutors in subjectareas.


Physical Activities PerformedPush, pull, reach, stoop, sit,see, color vision, hear, sense oftouch, finger dexterity


Special Conditions

None

Work GroupOne-to-one

Standard Training PeriodOn the job classroom experience


i

Teacher of Visually Impaired Blindness - Legal

1 Significant Duties

Leadership/Administrative/Managerial Writing TasksImplem.nt school policies Copy accuratelyRepresent the school at external functions Write legiblyAttend meetings Complete forms accurately

Write sentences in standard EnglishProblem Solving/Reasoning Tasks Organize, select, and relate ideas in

Determine own work activities writingRecognize and use appropriate Produce intelligible written documentsprocedures Identify and correct errors in writing

Conduct work activities in appropriate Write student progress reportssequence Teach handwriting

Obtain reznurces needed to carry outwork Communication Tasks

Collect and organize information ListenIdentify alternative approaches or Follow intent of oral directionssolutions Talk

Review progress periodically Speak clearlyEvaluate for accuracy and completeness Use appropriate vocabulary and grammarCorrect deficiens:,es Stay on the topic in job-relatedDevise new ideas and better work conversationsmethods Report accurately what others have

saidComputer Tasks Give clear oral instructions and

None directions

Explain activities and ideas clearlyMathematical Tasks Effectively present information co

Count groupsUnderstand order (e.g., first, seconct, Teach communication and listening

last) skillsUnderstand concepts of greater than and Communication by phone

less thanHandle basic calculations !+,-,x,/) Manual Perceptual TasksUse numerical values from charts, Eye-hand coordination

diagrams, tables Hand workTeach arithmetic Use job-specific hand tools and

equipment (instructional tocas andReading Tasks equipment)Identify work-related symbols/signs Operate wachine(s) (typewriter,Read simple directions brailler, telephone system)Read technical information Use keyboard skills

revelop visual presentations

186


LimitationsDriving


Job Accommodations

Brailler and typewriter provided byschool tG assist employee's teach-ing and communications with studentsand staff.

Transportation to work provided byparent to accommodate emplo--e'sability to drive.

187

Personal StrengthsUnderstands studentsIdentifies with studentsGood role model, having attanded publicschool


Other Job Replication FactorsA visually impaired person musthave good mobility skills withinwork environment.

Vice President Learning Disability

D.O.T. #189.117-034

Company Information

Company NamePark Moving and Storage CompanyP.O. Box 666Aberdeen, MD 21001

Description of CompanyMoving and storage of used householdgoods and computers.

Number of Emplojees30 total company30 this site

For more information, contactMark Derbyshire(301) 272-4466






Job Information

Wages


Paid vacatiorPaid holidaysPaid sick daysPensionFICA

Worker's compensationUnemployment compensationMedical insuranceLife insuranceCompany vehicle

Work SchedulePermanent status6 days a week, 8.5-10 hours a day7:30 a.m. to 6:00 p.m.

Work SettingOffice



188

Narrative DescriptionProcesses insurance claims; analyzeslegal issues; develops companypolicies; and performs otheradministrative duties.


Physical Activities PerformedSit, turn, see, hear, sense of touch,finger dexterity



Work GroupOne-to-one

Standard Training Periori

4 months


l4

JVice President Learning Disability

Significant Duties

Leadershi /Administrative/Mana erialProvide leadershipDevelop company policiesImplement company policiesSpecify goal:, and work tasks of othersSupervise personnelRepresent the company at internal


functions

Proilem Solving/Reasoning TasksDetermine own work activitiesRecognize and use appropriate


sequenceObtain resources needed to carry outwork



solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better workmethods


last)





Prepare budgets

189

Writing TasksOrganize, select, and relate ideas in

writing


Communication TasksListenTalkSpeak clearlyUse appropriate vocabularyStay on the topic in jot-related

conversationsFeport accurately what o'vhers have

said


Explain ac4ivities and ideas clearly

Manual Perceptual TasksUse keyboard skills


0

r--4eeial Considerations for This Worker J

Limitations

Reading, writing, spelling, speaking

Special Training

Supervisor provided initial 4 monthspecial training on insurance andlegal procedures using company manualsand case studies.


190

Personal StrengthsDe :ermined

IntelligentWilling to perform job duties


Waiter/Waitress Mental Retardation - Mild

D.O.T. iii.1.477-030

Company Information

Company NameNational Pizza Company dba Pizza PutHighway 45 SouthSelmer, TN 38375

Description of CompanyRestaurant serving a variety ofmenu items.

Number of employees20 this site

For more information, contactDon W. Wolfe, Manager(901) 345-3281

43.35 per hour

BenefitsPaid vacationFICAWorker's compensationUnemployment compensationStock purchase

Pequirements of This Job-73




Other Job RequiremertsUniformDress code

Job Information

Work SchedulePermanent status5 days a week, 6 hours a dayTime of work variesRotating shifts

Work SettingRestaurant


Employment History7 months with compaly5 months in this position

Narrative DescriptionPerforms variety of duties inrestaurant operation includingprepares food items; cleans; greetsand seats customers; waits on tables;takes telephone orders; sets up saladbar; makes coffee; operates dish-washer; and maintains kitchen anddining areas.

Physical Demands5% sedentary, 20% light work,75% medium work

Physical Activities PerformedPush, pull, reach, balance, kneel,turn, see, color vision, hear,sense of smell, sense of taste,sense of touch, finger dexterity

Environmental ConditionsNoise, mechanical hazards, burns

Special ConditionsPrecision/qualityHuman relations



Standard Amount of Direct Supervision

Waiter/Waitress Mental Retardation - Mild

lnificant Duties

Leadership/Administrative/ManagerialImplement company policiesRepresent the company at internalfunctions

Problem Solving/Reascning TasksDetermine own work activitiesRecognize and use appropriateprocedures




Ccllect and organize informationIdentify alternative approaches orsolutions

Evaluate for -.ocuracy and completenessCorrect deficienciesSummarize and draw conclusions

Computer TasksNone




Estimate quantities needed to do a jobCalculate costs




o 0 cK.,' L,

192


Organizo, select, and relate ideas inwriting


Reading Tasks



Speak clearly




Manual Perce tual TasksEye-hand coordinationHand work

Cons:.ruct, fabricate or assemblematerials

Use job-spe:Afic hand tools andequipment (knives, ch(ppers, slicer)

Operate machine(s) (dishwasher, coffeemaker)

Set up machine(s)


LimitationsLow frustration tolerance, interactionswith coworkers, writing, speaking

Special TrainingJob trainer from Adult Activity Centerprovided special training to introducenew tasks as needed. Company policyguidelines and training manuals are usedin the special training. Employee en-tered permanent employment upon com-pletion of the special training.

Job AccommodationsWork assignments and expectations

gradually increased by employer andjob coach to have employee acceptmore job responsibility.

Daily monitoring and feedback providedby employer and job coach to assistemployee in maintaining appropriatepersonal hygiene.

193

Persona] StrengthsWilling to learnAccepts changes in dutiesDesire to improve self


I

Window Washer

D.O.T. #389.687-014

tat l tic4n -1

Company NameGranit HotelGranit RoadKerhonkson, NY 12446

Des2ription of CompanyHotel

N-airiber of Employees

250+ total company50 this department

For more information, contactDora Lynch, Executive Housekeeper(914) 626-3141 Ext. 7

Wages$3.75 per hour

--]Weatal Retardation






Job Information

BenefitsPaid vacation*Paid sick days*FICA

Worker's compensationUnemployment compensation*After 1 year

Work Schedule

Permanent status6 days a week, 7.5 hours a 1/

8:00 a.m. to 4:00 p.m.

Work SettingHotel


Employment History1 month with company1 month in this position

194

Narrative DescriptionWashes windows throughout thehotel.


Physical Activities PerformedPush, pull, reach, 3limb, balance,stoop, kneel, crouch, sit, turn,see, depth perception, sense oftouch, finger dexterity

Environmental ConditionsHot, cold, humid, wet, dust, dirt,odors, noise, cramped quarters, highplaces

Special ConditionsDistracting conditions




#.1

Window Washer Mental Retardation

Significant Duties





Evaluate for accuracy and completenessCorrect ueficiencies

Computer TasksNone

Mathematic-1 TasksUnderstand order te.g., first, second,

last)


Writing TasksNone

Reading_TasksIdentify work-related symbols/signsRead simple directions

Communication TasksListenFollow intent of oral directionsTali(

Speak clearlyStay on the topic in job-related


said


equipment (squeezee, ladders, blades,screwdrivers, pliers and other handtools and equipment)


Limitations

Interactions with coworkers, distract-ability, writing, spelling, mathematics,working in a group, remembering,following spoken directions, followingwritten directions, allergies

Special TrainingSupervisor provided initial specialtraining on tool use.

Job AccommodationsCounseling and follow-up services

provided as needed by the Associationfor Retarded Citizens Agency toaccommodate employee's need forsupport.

Daily transportation to and from workprovided by the Association for Re-tarded Citizens Agency to accommo-date employee's transportation needs.

195

Personal StrengthsGood attendanceCapable of performing tasksAccepts supervision


Other Job Replication FactorsEmployers should provide support andallow time for learning job skills andit will probably work out in yourbest interest.

Section III

Marketing Yourself:Strategies For Job Seekers

004I-1-0

2',16

MARKETING YOURSELF: STRATEGIES FOR JOB SEEKERS

Introduction

The employment process you will experience is more than the initial task

of "getting a job." Employment involves recruiting, interviewing, hiring,

orienting, training, supervising, evaluating, promoting, and, sometimes, firing

(Jamison, 1976). Currently, the average person will charge careers at least 3

times and change jobs 6 times in their lifetime (Block, 1987). Once an

employment position is obtained you must continue marketing yourself as you

advance within the company cr move on to other employment.

In a national survey conducted by Harris(1986) for the International

Center for the Disabled two-thirds of the persons with disabilities between

ages 16 and 64 were identified as still not working. There is a need for

persons with disabilities to learn job seeking strategies to obtain and improve

employment (see Figure 1). The first job you have will seldom be your last.

As a job seeker with a disability you must be successful in marketing yourself.

This chapter will discuss each stage of employment by presenting a general

description, specific strategies and employer comments. Information is

presented from employers, service providers, educators, and employees with a

disability who have produced self-marketing materials, commented on thL

employment process, or participated in the project on Replicating Jobs in

Business and Industry for Persons with Disabilities. This chapter is directed

towards the individual with a disability seeking a job, but can be adapted by

service providers and educators. Section Four of Jobs Volumes One through Four

describes additional resources on specific stages of the job seeking process.

Figure 1

Employer Comments on Hiring Persons with Disabilities

Employers are not interested in hiring the disabled, but in hiring people who can do thejob. The increasing shortage of qualified workers is prompting many companies toincrease pay and benefits to reduce turnover. The impact for persons with disabilities isthat there is less competition than in the past, and more jobs pay higher than minimumwages (President's Committee on Employment of the Handicapped, November 1987),

Business is not looking to hire the handicapped person in a wheelchair to give thecompany a good image (Woodies Department Store, November 1987).

The disabled are the highest unemployed and best educated minority group in thecountry (Milt Wright & ,.:sociates, Inc., December 1987).

197 2i1

Personal Marketing Plan

In seeking a job persons who are hest at marketing themselves usually are

hired first. Strategies should be developed to locate employment, interview

with the appropriate employer and obtain employment. To organize your efforts

to develop job seeking strategies a Personal Marketing Plan is presented in

Figure 2.

This plan can be used as a guide in locating, accepting, and improving

employment. There are two sections of the plan, pre-employment skills and

post-employment skills. Each section is related to parts of this chapter, and

follows the same sequence. Read through the Personal Marketing Plan before

continuing in the chapter. It will show you the topics that will be presented

in detail. After reading the chapter use the plan to record information to

market yourself. Copies of the plan should be used each time you begin the job

seeking process.

Recording Expenses

Record your expenses as you seek employment, noting the type of expense and

amount. Prin'Ang fees, travel to interviews, telephone calls to employers,

materials purchased and other job seeking expenses may be deductible on your

federal income tax. Internal Revenue Service Publication 907, -Ix Information

for Handicapped and Disabled Indivjduals, describes deductible expenses and

conditions. Contact the Internal Revenue Service for ordering information.

Self Appraisal

Many people obtain a job for the wrong reasons and become unhappy, bored,

or angry with their work. People often accept a certain job because of related

school success, pressure from parents or friends, convenience, financial needs,

or academic achievement. None of these reasons will help you identify a job

that you can enjoy. In order to feel personal success in a job first identify

what you do well and why you enjoy doing it. Then You can lock for a job that

uses your abilities and interests. A self-appraisal of your abilities and

interests should be your first step in marketing yourself. You must know your

"product." Refer to Figure 3 for examples of employee strengths valued by

employers.

There are several aptitude exams and interest inventories that may be used

to determine your potential job choices. Be sure any exam you take is

198 r, 1 , .

Figure 2

Personal Marketing PlanPre-Employment

My ideal job will be:

Job information sources used:Description

1.

2.

3.

4.

5.

6.

Date Used Results

EMPLOYER CONTACT FILE ORGANIZED (company name and address, contact personand title, phone number)

RESUME (final copies made and ready to be used)INFORMATION FOR APPLICATION FOR EMPLOYMENT (names, dates, addresses,

salaries, phone numbers)LETTER OF APPLICATION (correct format, style in rough drafts)

SAMPLES OF PREVIOUS WORKREFERENCES (letters, permission obtained, telephone numbers)INTERVIEW READINESS CHECK (appearance, wardrobe, breath, etc.)

COMPANY RESEARCH COMPLETEDTHANK-YOU NOTES (supply of paper, envelopes, stamps, examples)LOG OF EXPENSES FOR IRS

Timetable of Employer ContactsDates Completed

0Employer and Contact Person ti Results

Date Ready

-199

JOB TITLE:DUTIES:WAGES/BENEFITS:WORK SCHEDULE:PROBATIONARY PERIOD:ORIENTATION: Date:

Figure 2. contd,Personal Marketing Plan

Post-Employment

Describe:

Forms/Exams Date Completed

ACCOMMODATIONS: Description, Person Responsible Date Discussed Date Completed

STANDARD TRAINING: Description, Results Date Started Date Completed

SPECIAL TRAINING: Description, Results Date Started Date Completed

I

OTHER INFORMATION:

Name of supervisor to ask for help on job duties:

Name of someone outside the company to ask questions of:

Location of written job information or company handbook:

GOAL SETTING: After working here , I will be able to(time) (new or improved skills)

This goal will happen because , and will be evaluated(plan of action)

(time)

EVALUATIONS BY EMPLOYER: Date: Describe:

WORK SELF-EVALUATION: Describe Progress Towards Goal

After two weeks,After six months,After one year,Has my initial goal been met? What changes or new goals shorild I try?

200

Figure 3Characteristics of Successful Employees

...

Top 10 Strengths of Top 8 Qualitips ofEmployees with a Disability Employees

Volumes 1-4

1. Ability to get along well with others 1. Follows directions2. Ability to st iy on task 2. Completes tasks unassisted3. Ability to take direction and criticism 3. Arrives on time4. Willingness to work 4. Shows self-control5. Consistent attendance 5. Takes responsibility6. Dependability 6. Shows respect for equipment7. Communication skills 7. Shows respect for others8. Willingness to learn 8 Accepts criticism9. Appropriate attitudelu. Motivation (Job Service, 1987)

(Replicating Jobs for Persons with Disabilities

in Business and Industry, 1985-1988)

explained in detail. A listing of your abilities does not show which abilities

you really enjoy using. An interest survey does not assess your abilities for

specific jobs. You must identify the relationship between you. interests and

abilities before seeking a job.

The following describes a self-appraisal exercise you could use. Think of

something you made or did that was enjoyable to complete. It may have been

related to work, school, a hobby or interest. Record the activity on paper or

a tape recorder. Be sure to include details, describing the problem c

situation, your actions, and the results. Get help from a friend or relative

if necessary, and repeat the process until you have seven "mini success

stories."

Now look at these seven storie- and identify specific skills used in each

situation. Record the skills by grouping them into three t,,,,es: skills used

with people, skills used with information or knowledge, and skill: used with

things.

After identifying the skills used in these enjoyable situations you can

develop your ideal job description. Go through your lists of skills and choose

those skills that you most enjoy using. Think about what you would produce

using those skills, and whether it's related to a product, service, or

201

"4 I_ k..- ,

information. Describe the work you would enjoy doing and the specific skills

you would use. An example would be: "I want to work with people in a small

group using my skill in assembling parts for an electronics company." You can

then explore jobs that are similar to your ideal. For more detail on

identifying your skills refer to the book What Color is Your Parachute?

(Bolles, 1988), described in Section Four of this book.

Refer to Section Two of Jobs Volumes One through Four for examples of jobs

using your skills. The Narrative Description and Jignificant Duties sections

of each job lists the skills used most often. This information can help you

identify your ideal job.

Job Sources

To begin locating information on specific jobs use both public notices and

personal contacts. See Figure 4 or a listing of possible resources. The

newspaper job advertisements are only one public notice source. Ask your

public library staff for information on local employers and jobs in which you

are interested. The library contains reference books that describe job duties

Figure 4Resources to Locate Jobs

Help wanted ads in newspapersTelephone directories (Yellow Pages)Placement OfficesJob ServiceFriends and RelativesProfessionalsProfessional or Trade AssociationsState Manufacturer's IndexlibraryPeriodicals and magaziresBulletinsVolunteer work contactsJob Clubs art I Support GroupsWomen's 0 ganizationsTV or Radio job listingsTemporary Help AgenciesLocal Community OrganizationsChamber of Commerce

(Job Service, 1988)

Small Business AssociationBetter Business BureauPrivate Employment AgenciesBusiness EstablishmentsCivil Service AnnouncementsLabor Union HallsSchool and College Placement OfficesStorefront SignsCommunity Job Placement AgenciesVocational TeachersVocational Rehabilitation CounselorsInterdenominational Church CouncilIndustrial Directories and Information PamphletsAdvertising Agency ListingsDoor-to-Door "Cold Calls"Job Training AgenciesHidden Job Market

As a last resort, look for work from friends or where your family is employed. Go make your

own reputation (Westgate Systems - Honor Shoppe, June 1987).

202

and future employment trends. The Chamber of Commerce in your area will also

have information on employers.

Public schools, the department of vocational rehabilitation, and private

agencies such as Goodwill Industries or the Association for Retarded Citizens

can provide local employment information. Contact these sources even if you

were not involved with them previously.

Talk with your family, relatives, and friends. Describe the type of job

you are looking for, and ask them if they know a person you can contact. You

can then meet with that person to learn about job duties and possible

openings. Use the following questions when talking with your personal contacts

(Bolles, 1988):

1. May I tell them you recommended that I talk with them?

2. Can I use your name?

3. Would you be willing to call ahead, so that they will know who I am when

I go over there?

Use a variety of job information sources. Vacancies are not always posted

in the newspaper or listed with an agency. Personal contacts may also be

unaware of job vacancies. Be willing to explore companies that interest you

but have no vacancies at the present time. Your interview with them may lead

to a job in the future.

Recruitment

Many employers locate potential employees through recruitment programs.

Marketing yourself through recruitment activities can lead to obtaining the

right job for you. Several opportunities for recruitment exist, as seen in the

following list. Other local recruitment programs may be available.

1. Place and answer recruitment advertisements in newspapers and magazinesincluding periodicals specifically for the disabled (i.e., DisabledUSA, Mainstream, Braille Monitor, The Deaf American).

2. Place or monitor advertisements on electronic communications mediaincluding radio information services, electronic bulletin boards, andtelevision including cable, captioned programs, and public broadcasting

stations.

3. Request assistance from executive search firms and employment agencies.

4. Contact specialized service organizations and manufacturers oftechnological aids and devices (i.e., American Coalition of Citizenswith Disabilities, Recordings for the Blind, IBM).

203 2 17

5. Contact vocational/technical, college and university, and otherpostsecondary insticution placement directors and disabled studentcoordinators in your area for assistance. Many special studentcoordinators are members and use materials from the Association ofHandicapped Student Services Programs in Postsecondary Education(AHSSPPE). (See Section Four for address and phone number).

6. Utilize specialized job banks (i.e., JOB-National Federation for theBlind, Project on the Handicapped in Science of the AmericanAssociation for the Advancement of Science (AAAS).

7. Participate in local and regional job fairs where companies explain thecareer benefits of their firms to potential applicants. In some casesjob interviews are conducted on-site.

8. Utilize local service club partnerships, such as the Rotary ClubsInternational's vogram. Members regularly read in their clubnewsletter about pre-screened, job ready workers available from thearea's community service providers.

9. Coordinate your job search with available computerized job matchsystems. Local organizations and agencies are establishing databanksof job-ready clients and matching thosr files with employer job orders.

Other sources of recruitment used by employers are described in Figure 5.

Figure 5Other Recruitment Sources

amimirmi=siiirWe seek qualified workers from the state Vocational Rehabl'itation Department, specialschools and universities such as Gallaudet College, and we check with other employersfor recommendations of "new hires" (Uniformed Services University of Health Sciences,November 1987).

We recruit from corzges for summer help and upcomin3 graduates, looking formotivated people. With the Department of Defense we attend 32 recruiting meetingsannually (David Taylor Naval Ship Research and Development Center, November 1987).

The Marriott Corporation has a mechanism to recruit people with capabilities, notdisabilities (Marriott Corporation, July 1987)

Resume

A resume should be written that matches your strengths with the companies

goals. You have identified your ideal job using self-appraisal. Through your

job information sources identify how the skills you have can be used by thecompany. Cl..arly state your skills in the resume with brief examples so it is

r1,r

204

obvious to the employer that you would be an asset. The resume provides a

record of your education and experiences and is also a sample of how you

communicate(see Figure 6). Fxplor, the different resume formats and choose the

one that meets your needs. Have another person proof-read your final draft

before you make copies.

figure 6Advice from Employers on Resume/Applications

The Top Ten Factors Emplorrs Look for Personnel Officers'

When Reviewing Applications/Resumes Advice on Resumes

1. Reason for leaving previous jots DO be brief, truthful, neat and relevant.

2. Types of duties performed in previous jobs

3. Specific vocationd skills JO NOT lie, omit vital details, include

4. Kinds of jobs held irrelevant msterial, or fail to state job

5. Good spelling accomplishments.

6. Accurate ;nfonnation on application

7. Neat application appearance (Robert Half Recruiting Firm, 1987)

8. Level of education

9. Number of jobs held10. Gape in employment

(Robert Half Recruiting Firm, 1987)

Employers are not a group, but individuals with individual needs. The business world needs job

ready candidates, not for Idling quotas, but to solve a company problem (Woothes Department Store,

November 1987).

Resume - neat/simple/short/factual - Do not fold - Put on enough stamps to mail it.

(Westgate Systems - Honor Shoppe, June 1987)

Letters

There are three types of letters c3mmonly used in job seeking: 1) Letters

of inquiry should be sent to ask for employment opportunity information from

unions or professional associations, or to rluest company brochures; 2)

Letters of application are sent to apply for a specific vacancy; 3) Cover

letters are sent with your resume and may be letters of application. In all

three cases you should describe your background as relating to the job, show

that you are informed about the company, and suggest how your skills could meet

the ,mployer's needs.

The usual letter is one plge in length and contains three paragraphs,

giving short but clear information. The first paragraph states your purpose

205

for writing, whether for information or to apply for a position. The second

describes your skills and relates ,hem to potential employment. The third sums

up the letter and tells how to contact you. In addition, the letter should be

addressed to a specific person using their correct title, not look like a form

letter, and be neatly typed without spelling errors.

Interviewing

The interview is a chance for you and the employer to meet in person and

answer each other's questions. Each has information they are seeking, and can

help the other person obtain clear answers.

The employer wants to:

1. identify your abilities,2. observe how you present yourself,3. determine if you will fit in at the worksite.

You want to show that:

1. you're the best candidate for the job,2. find out if this job and company are what you want,3. get a job offer for consideration.

When scheduling the interview have alternate times available. In general,

most employers are receptive to job seekers between 9:00 and 11:00 a.m. and

after lunch until 3:00 p.m. Practice your interviewing skills with a friend

role-playing as an employer. Use a tape recorder or VCR to record the mock

interview. Review the recording to critique your strengths and weaknesses.

When going to the interview be prepared for standard questions, dress

neatly, and arrive at least 10 minutes early to observe the area. A typical

interview lasts about 30 minutes and has three parts. The ice-breaking period

is when you make your first impression. Interviewers sometimes take only 20

seconds to form an opinion of a job seeker. The main part of the interview is

when you and the interviewer exchange information. Be positive in your

responses, exchanging information rather than reciting it. Only you have your

specific combination of abilities, interests, and experiences. Present these

in relation to the job. The closing of the interview is your chance to restate

your interest in the position and summarize your strengths. You should also

find out what follow-up will occur, such ao you calling in one week or the

206 A... Li

employer sending a notice to you. Employer suggestions for interviewing are

listed in Figures 7, 8 and 9.

Figure 7

Advice from an Employer to Interviewees

Interviewee should state: "Tin a little bit better, I'm the best value."Be enthused - be positive - practice for your "audition." Be a cut above the rest.Ask for response. What does it take to get hired? What does it take to get promoted?Indicate your commitment. Temporary (passing through) or permanent. Your honesty will be refreshing and rewarding in

MU cases.Ask if you can phone or call back to reinforce your interest. Call or write if you find work elsewhere. Its SELDOM done.Don't bring along boy, girlfriend, mom.Park down a ways - not in reserved parking spaces."I'm looking for work - not a job."Excuse self when employer gets call - leave some things on chair while waiting outside office.Avoid having bad breath.Nervous habits - can you do something about it?Employers observe ti,z. condition of your car.Coffee - if offered take it - it says "let's talk" Coffee is an American institution.Firm but friendly handshake. The ;ob applicant should offer first.Don't ask secretary to throw away your garbage.Ask references how they will describe your employmentLeave personal problems at the door. Avoid negative image.


Figure 8

Keys to a Successful Interview

Applicants should say to themselves: "I know I can do this job. I know I am qualified. I am going to make this employerwant me. I am going to sell myself."

Straighten your back, hold your head up, step forward with confidence and enthusiasm. You will create a similar attitude inyour prospective employer.

Show your eagerness by your walk.

Stand up and sit up snight.

Suess your interest in your work.

Let the interviewer lead the discussion or control interview.

Display documents only when more facts are requested.

Use business English.

(Job Service, 1988)

207 r,

Questions that may lead to discrimination should not be asked during an

interview. Questions about your marital status, spouses employment, children,

race, religion, or financial status should not be answered. The interviewer

may not ask general open-ended questions regarding your health or disability,

or use medical check-lists when the conditions listed will not affect job

performance. If you choose not to answer a question, politely tell the

interviewer you feel the question is not appropriate or relevant to your

ability to do the job. The interviewer can ask about your ability to do the

job and past work experiences. You may also be asked if you are willing to

participate in affirmative action. Have them explain what their program is and

how they protect confidentiality before you respond. If you say yes the

interviewer can ask if there are any duties you cannot perform or any

accommodations you would need to be successful in the job. Examples of

individual accommodations can be found in Section Two Qf Jobs Volumes One

through Four.

Figure 9Suggestions for a Good Interview

1111ErDescribe how the employer and your mutual needs can be met by employing you for a win-winsituation (President's Committee on Employment of the Handicapped, November 1987).

What the Employer Likes toHear You Say During the Interview:

Please call me (first name).

I would follow company rules in makingthat decision.

I have short and long range career plans.They are ...

I have spent my unemployed time wisely.I have studied the company.I have a few questions to ask (NOT

about wages!).

I have learned skills flan my previousjob.

When will I hear from you again!(McBurney Resource Center, 1935)

DON'T make negative statements about yourselfDONT ask for questions to be repeatedDON'T leave work samples at homeDONT stare at the wallDON'T say 'Tm not prepared for that question"(McBurney Resource Center, 1985)

What Employers Look for In an Interview:

No gaps in employmentListening skills

Staying on the topic

Experiences in private industryFollowup - keeping in touch

(Glendale Federal Savings, March 1988)

Address accommodations at the, end of the interview head-on (Glendale Federal Savings, March 1988).

Cs, , 1

208

Discussing Salary

Never discuss your salary needs before you are offered the job! Wait until

you know about the other factors (i.e. fringe benefits, advancement

opportunities, training, and working conditions) and are offered the job before

answering questions about salary.

If an employer asks you to state the minimum salary you will accept, don't

give a figure. No matter what amount you say, you will either be too high or

too low. If your answer is too high, the employer may assume that you won't

accept th. job so it won't be offered to you. Answering with a lower figure

could cost you thousands of dollars if the employer would have paid a higher

salary. The following are suggested responf - when asked what salary you

expect.

1. I'm really interested in long term growth and advancement. Right now,I'm willing to accept whatever your company pays people like myself.

2. I don't have a particular amount in mind. I'm primarily interested in acareer with your company, not just a job.

3. I don't know what your company policy is, but I feel I'd do anoutstanding job for you. Do you have a particular salary in mind?

4. Since you are a fair employer I know you will pay me fairly.

If the interviewer answers with a salary figure, just nod your head and let

the interviewer continue. The employer may be offering you the job, but you

should be sure of the employer's intentions before you respond. The

interviewer should always present the salary issue first.

Disability Selfidentification

The decision to identify yourself as a person with a disability must be

handled on an individual basis. Some employees with a disability identify

themselves to benefit from certain legal protections. Others choose to keep

their disability private. If you need accommodations for the interview inform

the employer in advance. When you disclose information on your disability in

an interview be specific and point out how you deal with any limitations that

you have (see Figure 10).

(. 0 ,4 r k-

209

Figure 10Suggestions to Job Applicants on Disability Self identification

Teachers should educate students to discuss their disability. Students must feelcomfortable with themselves (Milt Wright & Associates, Inc., December 1987).

Disclosing your disability is second to selling your abilities to do the job. Statements onself identification should be similar to the following:

I utilize (specific skills and/or equipment) to help with my disability.

I compensate for my specific limitations by using new technology to ...

I have learned to structure my time for efficiency.

My disability is the main reason I have directed my career towards ...

My disability has taught me a lot about myself, what I can do, and how to face newchallenges. For example ...

I'm ready to begin a career using my abilities in (describe).

I appreciate your understanding my individual disability limitations.

(Mc Burney Resource Center, 1985)

The disabled applicant needs to make the employer feel comfortable with the disability(Milt Wright & Associates Inc., December 1987).

Employment Incentives

Part of marketing yourself is to provide an attractive "product" to the

employer. Being knowledg,able about and presenting employment incentives for

the employer can provide an "extra" bonus in obtaining your job. There are

several monetary and training incentives available to the employer who hires

persons with a disability (see Figure 11). Contact local agency personnel to

learn how these incentfes apply to you and are provided to the community

employers.

Of the over 500 descriptions of jobs from the Replicating Jobs in Business

and Industry for Persons with Disabilities project, over forty percent utilized

some type of financial employment incentive. Approximately ten percent of the

jobs used various on-the-job training (OJT) funds and a variety of employment

incentives through the Job Training Partnership Act (JTPA). Over twelve

percent of the jobs obtained by the project utilized Targeted Jobs Tax Credit

(TJTC). Thirteen percent of the employers used other employment incentives.

210r. 0

Figure 11

EMPLOYER INCENTIVE PROGRAMS

PROGRAM

Targeted Jobs Tax Credit (TJTC)

Job Accommodation Network (JAN)

Tax Credit on Architectural andTransportation Barrier Removal

National Association of RetardedCitizens National Employmentand Training Program

Vocational RehabilitationOn-the-Job TrainingProgram

Job Training andPartnership Act (JTPA)

Minimum Wage ExemptionCertificate

Employee Search Agencies

Horticulture Hiring the Dis-abled Personnel AssistanceProgram

INCENTIVE

Tax credit of:- 40% of first $6,000

earned per employee pro-vided the employment lastsat least 90 days or 120 hours

Free consulting service onavailable aids and devices

Tax deduction on up to $35,000spent to make a work placemore accessible for employeesand el.:stomas

Reimbursement of:- 50% of entry wage for

first 160 hours of on-the-job training

- 25% of entry wage forsecond 160 hours

Shared payment of the disabledemployee's wages for a limitedtime on a negotiated schedule

Reimbursement of:- 50% of first 6 months' wages

per employee Customizedtraining or retraining

Certificate allowing employerto pay 75% of minimum wageor 50% for most severelydisabled workers

Free referral service ofqualified disabled workers

Free personnel services Includingjob analysis, employee recruit-men! and screening, employmentincentives assistance, jobaccommodation and Job follow-up

RESTRICTIONS MORE INFORMATION...

May not claim TJTC andOJT for same wagesCertification must berequested on or beforefirst day of work

None

Improvements must meetTreasury Departmentstandards

Worker must be mentallyretarded with ICI below70, at least 16 years old,unemployed over 7 daysPosition must be permanent,half-time to full-time, payminimum wage and above

Worker must be a VRclientPosition must be perma-nent, full -time, payminimum wage

Employer must hiretrainee with Intent ofpermanent full-timeposition

Wage must adequatelyreflect worker'sproductive capacityAnnual renewal

None

IRS (See Publication e906)State Employment ServicePrivate Industry CouncilVocational Rehabilitation(Chock State and City governmentsfor load TJTC)

Call 1-800-JAN-Pf EH

Internal Revenue Service

National Association ofRetarded CitizensLocal Association ofRetarded Citizens

Local VocationalRehabilitation

Private industry CouncilChamber of CommerceCity or State government

Department of Labor,Wage & Hour DivisionRegional Office

Vocational RehabilitationGovernor's or local Committeefor Employment of theHandicappedHorticulture Hiring theDisabled

Employer/or group of Horticulture Hiring the

employers must have 10 or Disabled

more Job positions Call 1-800-634-1603

Services provided by 6 Area or Maryland

Offices and through a natIonal301-948-3010

referral program

Adapted from Horticulture Hiring the Disabled Program handout, 1987

211

Refer to individual job descriptions in Section Two of lobs Volumes One throughFour for examples of other incentives used.

The job seeker with a disability also has employment incentives. Two ofthe most recent incentives are the following:

Section 1619

Social Security Disability Amendments of 1980 (P.L. 96-265) and 1986 (P.L.99-643) changes the effect of increased income on SSI benefits. Section 1619allows an SSI recipient to retain Supplemental Security Income benefits and

Medicaid eligibility while earning above the $300 per month level. This allowsan increase in income without a loss of critical benefits.

Plan for Achieving Self-Support (PASS)

A written statement is completed with the Social Security Office listing

the steps an individual with disabilities will take to achieve an occupational

goal. Designated amounts of income and resources to be accumulated and used

toward the occupational objective are included in the statement. Monies set

aside in an approved PASS will not be used in determining SSI eligibility or

the SSI payment amount. Individuals can participate actively in employment and

training programs while receiving Medicaid and SSI benefits. SSI recipients

will maintain benefits if their work efforts end before they reach full

productivity.

Check with your local Social Security Office for more information on

Section 1619 and PASS. Other incentives include the Disabled Americans Work

Incentives Act, allowing Social Security Disability Insurance (SSDI) recipients

to retain medical benefits while gainfully employed, and the new tax break to

businesses that invest in technology to enhance employment.

Many persons with a disability use employment incentives when obtaining ajob. Explore possible incentives that may apply to you or an employer.

Follow-Up

Follow-up after the interview is very important. A short thank-you letter

to the interviewer should be sent the evening after the interview. Keep

examples of thank-you letters in your file, but do not use a form letter.

Refer to some part of the interview, offer additional information and restate

212 u

your interest in the position. A neat, legibly written hand note is

acceptable.

If you have not heard from an interviewer by the time he or she specified,

call or write to reaffirm your interest. Briefly sum up the interview, avoid

sounding desperate, and don't overexpress your interest. In most cases one

follow-up contact should be enough if they are considering you.

Surviving the Job Search

The best way to survive the job search is to approach it realistically. If

you really want a job and conduct a full-time job search you may become

frustrated, worn-out, discouraged, angry, depressed, and Paxious. This is a

normal reaction to the job search process. There are two possible outcomes to

all activity: rejection and success. Keep the following suggestions in mind

when you are progressing through your job search.

1. Treat your job search as an activity that will take considerable timeand energy. The most effective job search campaigns are the mostactive ones.

2. Be persistent and conscientious. Keep your campaign going.

3. Don't take rejectio'i personally. It doesn't mean you are not capableor qualified. It simply means that the employer chose someone else.

4. Acknowledging and accepting your normal feelings during your job searchcan help reduce some of the frustration.

5. Take scheduled breaks from job hunting to relax.

6. Enlist the aid and support of your family and friends to free you fromother duties during your job search. You will not have extra time torun errands, take care of children, or go out for a good time if youare actively job seeking.

7. Take care of yourself. Eat properly, get enough sleep, maintain yourgrooming and keep a schedule that promotes a healthy jobsearch. When you look and feel good, your entire mental outlookimproves.

You only need one "yes" to get hired. Whether it takes one interview or

fifty-one interviews, you must continue until you succeed. Maintain a positive

attitude, run an active campaign, and don't quit until you win (see Figure 12).

213 27"(

Figure 12Advice on Surviving the Job Search

You have to believe you're really going to get a job.

Have a life apart from your career. You and your work are not one and the same. Don't let looking for a job consume you.

(BusinessWeek, 15488)

Don't look for sympathy; you're not a charity case.

Keep pulling doorknobs. Don't quit in the high quit zone.

Remember, you are created as a unique person - one of a kind - alive to fit somewhere - you are valuable.

Your tit gree of confidence is very measurable.

You are a salesman getting the best mileage out of the package God gave you.


Accepting Employment

The decision to accept a job offer should be based on accurate, complete

information. After receiving a job offer ask for more information about any

details that you do not understand, including the following:

1. Wages or salary2. Length of contract or probationary period3. Specific benefits avafl-ble and costs (if any)4. Job responsibilities5. Deadline for accepting offer

Use the information to answer the following questions.

About the cv):

1. Do you like what you will be doing each day?

2. Will you be using the skills that are important to you? That you enjoy?

3. Can the skills you will develop be used in different jobs? Which ones?Do those jobs appeal to you?

4. Will the experience and training you receive match you goals?

5. How long can you stay in this job without feeling you have outgrown it?

C' -

214

About the people:

6. Do you like the people you will work with and for?

7. Can you learn from these people?

8. Will you enjoy being with them every day?

About the company:

9. Do you feel comfortable in the work setting?

10. Do you feel good about the product or service they provide?

;1. Is there room for advancement?

About you:

12. Are you excited about accepting the job offer?

Do not accept the first job offer you receive unless it meets your needs.

Other offers will be made if you continue to seek a job. Each offer should be

considered carefully using the questions listed above as a guide.

If you choose to accept the job notify the employer and get information on

the following:

1. Starting date and time2. Name and location of person to report to for work3. Materials needed for the first day (i.e., uniform, tools, papers).

Orientation

After accepting a job offer you can expect an orientation to the company

and your general responsibilities. Orientations vary in content and length

with each company. Some are given regularly to all new employees in a

classroom structure, while others are brief informal tours for individuals.

The personnel department, supervisor or owner may conduct the orientation (see

Figure 13).

Figure 13

Job Orientation

Orientation also includes socialization, getting to see a day in the life of your new work role (Glendale Federal Savings, March

1988).

215

In general, the following are included in the orientation process.

Forms

You will be given a W-4 form for federal income tax withholding. You

should have your social security number with you as it will be needed for this

form. Additional forms may be required if any fringe benefits are available,

such as health, dental, and life insurance. An employee information form may

include listing your background, emergency information and a disabil4ty

self-identification section. Complete all forms as soon as possible,

and seek assistance if needed.

Examinations

The company may require a physical, hearing, vision, or other exam for

employment. Over 60% of all jobs listed in Replicating Jo'..s in Business and

Industry for Persons with Disabilities project did not require exams of any

type. Thirty percent required physical exams, and ten percent required vision,

hearing, or other exams including drug testing, a che_ker skills test, and

aptitude tests for the specific job. Examination forms may be provided at the

orientation, with the assumption that you will take the necessary exams and

return the forms by the deadline. Check with the employer to determine who

will pay for the costs of required exams.

Rules

Company policies will be described, including safety procedures, work

schedules, use of leave days, and work conduct. A policy handbook may be given

to you, and it is assumed that you will understand its content. If you are

uncertain about some rule ask for clarification. Be certain that you know the

work schedule rules regarding lunch and breaks and the emergency procedure

for exiting the building.

Company Profile

The company size, location, number of employees, products or services, and

goals will be presented. You will know some of this information from

researching the company prior to applying. The information presented will help

you see where you fit into the overall goals of the company.

216

Physical Plant

A general tour of the facility will be given. Focus on the specific

location of your work site, related work sites, lounge area, dining facilities,

restrooms, emergency exits, parki:r4g, and entrance areas.

Specific Duties

Your position with the company will be described in detail including your

daily job responsibilities, resources provided to you, and expected outcomes.

Any accommodations that you feel will be necessary to perform your job duties

should be reviewed at this time. The employer has hired you based on your

abilities and will expect you to meet the job outcomes stated.

Training

The employer may provide standard training for the job or special training

to accommodate your disability. Of the employers list3d in Jobs Volumes One

through Three of the Replicating Jobs in Business and Industry for Persons with

Disabilities series (1986-1988), fifteen percent provided no standard training,

and forty-five percent provided standard training that was one month or less in

length. Management positions provided more long-term standard training than

clerical, industrial, or service positions. In general, employers gave brief

training for specific responsibilities while expecting the employee to have the

broad skills necessary for the job.

Special training to accommodate a disability occurred in roughly half of

the service, industrial, and clerical positions, and in twelve percent of the

managerial positions. It usually involved additional assistance or

explanations for a few weeks or as needed, and was provided b; the supervisor

or a community service agency. Special training costs were minimal. The

employee was usually working at the normal rate upon completion of the special

training. Examples of special training can be found in Section Two of Jobs

Volumes One through Four.

Keeping and Improving Employment

The first few months at a new job are challenging. In addition to

mastering your job duties and learning company policies you must also make the

217

adjustment from job seeker to job performer. If this is your first job you

will have to adjust to having money and budget living expenses. Maintain your

personal health during this time and allow for extra sleep or rela,,Gion time.

Part of the adjustment is identifying and following the unwritten company rules

that will help you succeed and advance in the job. These rules must be

followed daily, even after you have succeeded in the initial job duties. The

main unwritten company rules are described below.

If you don't know, ask!

Supervisors and managers have information you need for performing the job.

You are not expected to know everything, but are expected to ask for

information or demonstrations. Use any printed materials available to find the

information you need. If it is not found, ask your supervisor instead of a

coworker. One of the major causes of job loss is fear of asking questions to

clarify job assignments. When you ask a supervisor for information record the

response, so you will not have to repeat the same question later. If you are

involved with a community service agency use them to help you learn the job

assignments (see Figure 14).

Figure 14Advice from Service Agencies on Keeping a Job

5 Keys to Keeping a Job

1. Fmd out job duties from the employer2. Know the immediate supervisor3. Use a job coach or other personal contact4. Learn by watching the "best" worker5. Expect and adjust to changes

(Association for Retarded Ctizens, November1987)

Vocational rehabilitation counselors and otherservice providers are invited to attend importantmeetings. They can get acquainted with the work-site and expectations in order to provide followupservices (Uniformed Services University ofHealthSciences, November 1987).

Work smarter, not harder.

Do not spend time, energy, and resources on a project unless you know that

the management values the project. For example, producing a colorful typed

inventory report is not appropriate if the supervisor wanted a rough list for

reference use. Watch how other people work, and learn which work is rewarded.

Then foc'is your time and energy on the work that your employer values.

218

l''14

Speak for yourself, your work will not.

Supervisors are usu.11y too busy to notice much of the good, solid work

employees do. You must take an active role in promoting your work image.

Dress appropriately for work, using other successful employees as a guide.

Maintain good personal hygiene and appropriate dress, especially when going to

work seewr difficult. Get to work a few minutes early, so that even 'f you run

late you will be on time. Continue working until it is quitting time, and work

past quitting 'Am if others do. Know your deadlj. s or production rates, and

meet them. Take credit for the work you do. Get to know the other people,

perhaps ly hand delivering a memo to your boss, or by saying "hello" to people

around the worksite. Promoting your positive work image will cause rewards

over time.

Employees with a disability are sometimes overlooked for advancement

because the supervisor feels they are "just right" in their present job. In

some companies the high turnover raLe among supervisors keeps the employee from

being recognized for their long-term work. In both cases you will need to make

yourself visible. Point out how you could work 1n an advanced job and specify

what, if any, additional accommodations would be need,d. Maintain a work

history file that demonstrates your skills. Make an effort to get to know the

new 'ipervisor.

Friendships at work take work.

Coworkers may be part of a team effort for the company or they may be

competing with you for recognition at, advancement. .'riends who work well

together may have trouble evaluating each others' work. If one friend is a

supervisor or "boss" the problems can be greater. Use care in establishing

friendshjna at work. Successful relationships are based on the mutual

understanding that, during work hours, the work top priority and the

friendship is secondary.

You are part of work politics.

Some employees will use the job setting to make others look bad so they

look good. By not, getting involved you will become a passive victim. But the

politics of work can be used to help you advance if you observe others, get

4-)

219 4 16

"plugged into the grapevine", notice changes in the job setting, and stay

visible. During breaks and lunch learn whether sports, local news, or recipes

is the main topic, and contribute to the conversation. When you spot a

coworker using "dirty" politics avoid them. If their actions affect you work

to counter any imr A on your work image. An example would be volunteering to

work on a commit6ae if a coworker spreads rumors that you are lazy. Be aware

of the work politics and get involved in promoting yourself and a good work

environment.

Goals can be reached.

You described your goals for emplopent at some stage in obtaining this

job. Remember to evaluate your prog.ess towards those goals periodically. Are

you learning what you warted through work? Is the job meeting your needs for

challenge, income, schedule, and enjoyment? If not, develop a plan that will

help ycu red h th'se goals. It may be possible to reach them within the job

you have or you mPy want to seek employment elsewhere while working at your

current jab.

See Figure 15 for additional employer comments.

Figure 15Advice from an Employer on Keeping a Job

Job succer is 15% aptitude and 85% attitude.

"I want to make you (employer) look good."

Roll with the punches (injustic3s).

(Westgate System - Honor Shoppe, June 15u7)

Changes in Employznnt

The three common changes in employment are termination, promotion, or

changing companies. Termination of employmnt may happen due to a temporary or

permanent layoff caused by cutbac:cs in company opeation. Check company

policies regardfr. seniority and lay-off procedures. Firing occurs when the

company f..els the employee is not performing up to standard (see Figure 16).

In both situations yor should be aware of possible tcrmination. If your

220

employer has communicated to you that your work must improve, you should ask

for specific information and seek assistance if needed. Do not ignore warnings

from a supervisor, and keep a record of any verbal or written evaluations of

work performance and your response to them. After being laid off or fired you

may be eligible for unemployment compensation, and should contact your state

Job Service office for further details. You should also begin the job seeking

process again.

Figure 16An Employer's Policy on Firing/LayoffsConcerning Employees with Disabilities

When it comes to firing or layoffs our employees with disabilities are treated the same as everyone. If they are connected witha service provider we do notify them of the change in employment (Woodier Department Store, November 1987).

Promotion within a company occurs because an employee has shown the ability

to do the new job. Check if your company posts promotion opportunities in a

specific location, and keep informed of chances for job advancement. A change

in job status will affect your goals, relations with coworkers, and job

responsibilities. Consider possible promotions using the same questions for

accepting a job offer, found on pages 214 and 215. When you start the new

position remember to observe others, ask for clarification, and evaluate your

progress. A promotion is a new job, so Je ready to. some adjustment.

If your present job is not meeting your goals begin job seeking. Changing

employers can b- a positive growing experience. Continue to work effectively

while exploring other employment options. You have tne right to request that

your present emplorer not be contacted for a reference and that any interview

be kept confidential. When you quit your current job maintain the contacts you

have made and leave in a positive, professional manner that fits your work

image. Most workers who change jobs miss certain parts of the old jcb but look

forward to the challenges offered by the new one. The skills used in keeping

and improving employment will be applied again in the new position, and you

will have the experience of your previous job upon which to draw.

Conclusion

The employment process nas several important stages. To be a successful

job seeker you must develop marketing skills for each stage. Use other

221 2 15

resources to find details on any unfami...2,1r topics presented in this chapter.

Local job seeking programs offered by service providers, public schools, or job

service offices may be helpful. Publications on job seeking are listed in

Section Four of Jobs Volumes One through Four. Learn and practice the skills

needed for marketing yourself before using those skills with employers.

Accepting a job that you will enjoy is the first major goal of job

seeking. The second goal is to be successful in that job and advance in

employment. You must be involved in marketing yourself after accepting a job

in order to achieve the second goal. On the job you will be responsible for

developing a positive work image and achieving objectives.

The Personal Marketing Plan on pages 199 and 200 should be used to record

your progress in marketing yourself. Keep the plan, copies of your application

letters and resumes, and other job seeking information in a folder for easy

reference. Once employed you will use the plan to record job information and

evaluate your ,pals. As you advance in employment the Personal Marketing Plan

will serve as a guide to effective job seeking strategies and desirable

employment conditions. Use other publications, local job-hunting workshops and

community service providers with the information in this chapter to make your

marketing strategies successful.

222

REFERENCES

Arbuthnot, D. M., Cisar, C., Ewalt, S., Pettis, R., Rochlin, J., & Thompson, F.(November 12,13 1987). Employing Persons with Disabilities: The EmployerPoint of View and Government Employment Programs for Persons with

Disabilities. Replicating Jobs in Business and Industry for Persons withDisabilities. Workshop conducted at George Washington University,Washington, D.C.

Bernard, S. (1988) Getting The Right Job. AT&T College Market, Elizabeth,New Jersey.

Bolles, R. N. (1988). What Color is Your Parachute?. Ten Speed Press, Berkeley,Califnrnia.

Boykp, M., Helwig, M., & Wiggins, P. (March 10,11 1988). Employing Persons withDisabilities: The Employer Point of View. Replicating Jobs in Businessand Industry for Persons with Disabilities. Workshop conducted atCalifornia State University, Long Beach, California.

Business Week Careers. (1987). How to Get a Job Guide, 1988 Edition.

Cigan, B. (June 19, 1987). The Industrial Work Model. Wisconsin RehabilitationAssociation Job Placement Division Conference. Workshop conducted at theWisconsin Dells, Wisconsin.

Half, R. (1987). Robert Half Recruiting Firm.

Harris, L., et. al. (March, 1987). The ICD Survey II: Employing DisabledAmericans. New York, New York.

Horticulture Hiring the Disabled. (1987) Employer Incentives Handout.Gaithersburg, Maryland.

Jamison, S.L. (December, 1984) Employing the qualified handicapped - Anemployer's perspective. GCEH

Job Service, WisL.msin Division. (1937-88).

Jones, W.D. (1986) Achieving success in your first job. CPC Annual. 1 58-60.

McBurney Resource Center. (1985). Marketing Your Disability, Tape 1 and 2Videotapes . Madison, Wisconsin.

Meyer, P., Yuspeh, S., IBM & Marriot Corporate Representatives. (July 29,1987). Employer Panel on Hiring the Disabled. Association on HandicappedStudent Service Programs in Postsecondary Education. Workshop conductedin Washington, D.C.

Pimenthal, R., (December, 1987). Developing Jobs for the Disabled. AmericanVocational Association Annual Convention. Las Vegas, Nevada.

Tindall, L., Gugerty, J., Dougherty, B., Heffron, T., & Godar, P. (1986-88).Replicating Jobs in Business and Industry for Persons with Disabilities,Volumes 1,2,3.

2230 I-,

ice ,

Section IV

Resources For Job Replication

(10,---.1---y

213

RESOURCES FOR JOB REPLICATION

Organizations

Association on Handicapped Student Service Programs in Postsecondary Educationpromotes full participation of persons with disabilities in postsecondaryeducation programs. The Association develops training programs, workshops,conferences, and publications. A commitment is made to advocacy,communication, networking, professional development, training, and research.

For more information contact: AHSSPPE, P.O. Box 21192, Columbus, OH 43221,614/468-49;,2 Voice/TDD.

Information Center for Special Education Media and Materials provides freeinformation services to persons interested in special education. Access to adatabase of special education media and materials, information on marketing andlegal information for special education projects, marketing trends and issuesaffecting special education, locating nonprofit publishers, and instrL3tionalmethodologies are available upon request. Services can be obtained throughworkshops, a toll-free number, .r computer information service.

For more information contact: Line Resources Inc., 3857 North High Street,Columbus, OH 43214, 614/263-5462, 800/772-7372, CompuServe #70007,1376.

Publications

Bernard, S. (1988) Getting The Right Job. Elizabeth, NJ: AT&T CollegeMarket.

This booklet is provided free of charge to college placement offices andincludes practical information on job seeking. Chapter topics includeidentifying a career, writing a resume, creating letters, developing a jobsearch strategy, interviewing and surviving the job search. 47 pp.

For ordering information contact: AT&T College Market, Box 205, Elizabeth,NJ 07207-9971.

Bever, S. (1984). "Good for Me! ". St. Paul, MN: The Minnesota Association forChildren and Adults with Learning Disabilities (MACLD).

A student handbook and leader manual develop self-concept skills fcradole.cents with learning disabilities. The group process is used asindividuals evaluate their current self-image and learn techniques forpositive change. 135 pp. erch.

For price and ordering information contact: MACLD, Suite 494-North, GriggsMidway Building, 1821 University Avenue, St. Paul, MN 55104, 612/646-6136.

Bissonnette-Lamendella, D. (1987). Pathways: A Job Search Curriculum.Northridge, CA: Milt Wright and Associates.

225

The teacher manual and student workbook are designed to meet the needs offirst time or experienced job seekers. S'_.x modules of information discussjob market issues, job market research, contacting employers, resumes andapplications, job interviews and the world of work. 515 pp. and 276 pp.

For price and ordering information contact: Milt Wright and Associates,17624 Bomar Street, Northridge, CA 91325, 818/349-0858.

Bolles, R. N. (1988). What Color is Your Parachute?. Berkely, CA: Ten SpeedPress.

Described as a practical manual for job hunters and career changers, thistext provides background information on the job hunt process then helps theuser identify skills, jobs of interest, and ways to get hired. The materialis written in an entertaining style. Additional appendices are included forspecial problems, using career counseling sources, the brain's r,le in jobhunting, and religion in job hunting. The 1989 edition will contain asection on employment for persons with disabilities. 356 pp.

The text is available at major bookstores. Cover price for the 1988 editionis $8.95.

Clearinghouse on the Handicapped. (1987). Pocket Guide to Federal Help forIndividuals with Disabilities. Washington, D.C.: Author.

This booklet contains a description and address for Federal assistanceprograms available to eligible persons with disabilities. Programs aregrouped into developmental disabilities, vocational rehabilitation,education, employment, financial assistance, medical assistance, civilrights, housing, tax benefits and transportation. 26 pp.

For price and ordering information contact: Publication E- 87- 22002,Superintendent of Documents, U.S. Government Printing Office, Washington,D.C. 20402.

Disabled American Veterans. (1986). Directcry of Organizations Interested inPeople with Disabilities. Washington, D.C.: Author.

Produced jointly with the President's Committee on Employment of theHandicapped and the People to People Committee for the Handicapped, thisbooklet describes resource organizations for persons with disatilit.Les.Services offered and contact information is given for each lilting. Thefirst section lists 100 organizations, while the second describes theEmployment Security agencies, Councils on Developmental Disabilities,Vocational Rehabilitation agencies, and additional organizations. 70 pp.

For ordering information contact: Disabled American Veterans, 807 MaineAvenue, S.W., Washington, D.C. 20024.

4

226

Florida State University. Tips on Serving the Disabled. Tallahassee, FL:Author.

Information from the National Restaurant Association and the JobAccomivuation Network are combined with specific examples of serving personswith disabilities in businesses. General descriptions of each majordisability and suggested .7erving methods aee included. Making the businessmore accessible is also discussed. 16 pp.

For price and ordering information contact: Florida Hospitality EducationProgram, 230 Johnston Building Florida State University, Tallahassee, FL32306-2026.

Gugerty, J., Tindall, L., Heffron, T., & Dougherty, B. (1988). Profiles ofSuccess, Twelve Exemplary Approaches and Profiles of Success, Ten CreativeApproaches. Madison, WI: Vocational Studies Center.

Successful programs serving secondary special education students through theCarl D. Perkins Vocational Education Act are described in detail. The toptwelve entrants are presented in the first publication, and the next tenare described in the second. Background and contact information, proceduresused to meet the Perkins Act mandates, evidence of effectiveness, additionalinformation, technical assistance available and exhibits are included foreach description. 563 pp. and 275 pp.

For price and ordering information contact: Vocational Studies Center,University of Wisconsin-Madison, 964 Educational Sciences Building, 1025West Johnson Street, Madison, WI 53706, 608/263-3152.

Harrington, T. F., & O'Shea, A. J. (1986). Career Decision-Making System.Circle Pines, MN: American Guidance Service.

Used to help individuals identify possible career areas, the materialsinclude a survey booklet, interpretive folder, and administeringdirections. Values, abilities, and interests are identified and related toinformation about general career clusters. When completed the individualshould have 1-3 career clusters identified for further examination.

For ordering information contact: American Guidance Service, Publisher'sBuilding, Circle Pines, MN 55014-1796.

Insti' 'te of Industrial Engineers. (1985). Designing Jobs for HandicappedWorkers.

The conference proceedings from a meeting in Chicago, Illinois, December,1985, represent a combined effort by a number of individuates to facilitatethe employment of persons with disabilities. The conference was jointlysponsored with the lresident's Committee on Employment of th.. Handicapped.,6 pp.

4 j227

For price and ordering information contact: National Clearing House JfRehabilitation Training Materials, Oklahoma State University, 115 Old USDABuilding, Stillwater, OK 74078.

Knapke, D. (Ed.) , & Lendman, C. (Ed). (1988). Capitalizing on the FutureAHSSPPE '87. Columbus, OH: Association on Handicapped Student ServicePrograms in Postsecondary Education.

The proceedings of the AHSSPPE 1987 conference in Washington, D.C. aresummarized in this publication. Specific issues are presented for personswith hearing impairments, learning disabilities, physical disabilities,psychiatric disabilities, or visual impairments. General topics includeaccess for students, transition issues, computer applications, studentdevelopment and service providers. 224 pp.

For price and ordering information contact: Association on HandicappedStudent Service Programs in Postsecondary Education, P.O. Box 21192,Columbus, OH 43221.

McBurney Resource Center. (1985). Marketing Your i)isabil!ty, Tape 1 and 2Videotapes . Madison, WI: Author.

Both videotapes use a discussion format between two personnel managers toshow interview situations of persons with a disability. There are built-instopping points for discussion which are outlined in the guide. Tape 1presents the "Dos and Don'ts About Interviewing" while Tape 2 focuses on"Answering Those Disability Related Questions." 26 minutes each.

For price and ordering information contact: McBurney Resource Center,UW-Madison, 905 University Avenue, Madison, WI 53715, 608/263-2741.

Tomlin, P. S. (1985). You're Not The Only One..Volume 1 and 2. Rio Rancho, NM:Survival.

These booklets are written for the young adult with a learning disability.Volume 1 is a survival guide for the adolescent in school, and helpsidentify individual strengths and weaknesses. Volume 2 presents the issuesof adult responsibility that are seldom discussed in a straightforwardmanner. Getting organized, entering college, obtaining a job, and becominga parent are the focus areas. 10', pp., 50 pp.

For price and ordering information contact: Survival, P.O. Box 15716, FloRancho, NM 87124.

United States Office of Consumer Affairs. (1988). Consumer's Resoi'e Handbook.Pueblo, CO: Consumer Information Center.

Published annually by the federal government, this handbook contains twosections related to consumer rights. The first explains how to be a smartconsumer, including resolvi,g complaints. The second section lists publicand private consumer offices that provide assistance to the public. Asubject index is provided to identify appropriate contact offices. 93 pp.

228

Free single copies are available by writing: Consumer Information Center,

Pueblo, CO 81009. Request publication number 582T.

United States Office of Consumer Affairs. (1987). The Student Guide: FiveFederal Financial Aid Programs 88-89. Pueblo, CO: Consumer Information

Center.

General information on U.S. Department of Education student aid programs is

provided in the first section of this booklet. The Pell Grants,Supplemental Educational Opportunity Grants, College Work-Study, Perkin'sLoans, Guaranteed Student Loans, Plus Loans and Supplemental Loans forStudents are described in the second section. 61 pp.

Free single copies are available by writing: Consumer Information Center,

Pueblo, CO 81009. Request publication number 511T.

Wilson, M. L. (Ed.). Business Week Careers. New York, NY: McGraw-Hill, Inc.

Published seven times each year, this magazine contains information on

getting and starting employment. Articles discuss topics such as careeroutlooks, job-hunting stress, dressing for the interview, and succeeding on

the job. Free copies are provided to ccllege placement offices. 40 pp.

For ordering information contact: Business Week Careers, McGraw-Hill, Inc.,1221 Avenue of the Americas, New York, NY 10020.

Wren, C., Adelman, P., Pike, M. B., & Wilson, J. L. (1987). College and the

High School Student with LearninE, Disabilities. Chicago, IL: DePaul

University.

The personal stories of two learning disabled students attending college are

presented in this booklet. Each section includes a specific example from

the students and general information relating to that experience. Topics

include accepting and understanding a learning disability, types ofassistance high schools and colleges provide, and how teachers, parents, and

others can help. 36 pages.

A limited number of single copies are available at cost ($2.00, prepaid and

with a self-addressed envelcne). Duplication rights may also be obtained.

To order contact: Dr. Carol ,wen, Project Learning Strategies, DePaulUniversity, SAC 220, 2323 N. Seminary, Chicago, IL 60614.

24 `-'229 0

Appendix A

REPLICATING JOBS IN BUSINESS & INDUSTRY FOR PERSONS WITH DISABILITIES

JOB REPLICATION FORMPurpose

The purpose of the Jobs Replication Form is to obtain information about jobs persons

with disabilities perform in business and Industry and in the public sector.

People with disabilities need role models that help raise their aspirations and

expectations about jobs they can perform. Teachers, counselors, job placement

personnel and employers also need exemplary employment models to use when working

with people who are disabled. The information you supply will help us to create a

c talog of job descriptions that provides these role models.

Instructions for Completing the Jobs Replication Form

The Jobs Replication Firm is divided Into three sections:

I. General Information about your business or industry.2. Job Information about a particular job performed stL_,_sfully by a

particular employee who is disabled. Please select one specific

disabled employee and describe that person's job.3. Considerations that enabled this person to be hired initially and

to succeed in this job.

PLEASE READ EACH QUESTION CAREFULLY

Complete each question by checking those items that best answer the question or by

writing the information requested. You will need approximately 20 to 30 minutes to

complete this form. Please feel free to photocopy the Jobs Replication Form if you

ash to provide information about more than one employee with a disability.

REMINDER - PLEASE COMPLETE THIS FORM FOR ONLY ONE EMPLOYEE

Release o4. Information

Please sign the following release of information.

Permission is granted to include the information on this form in a catalog of jobs

that will serve as role models for employing persons with disabilities.

(Company)

(Date)

(Signature)

(Title)

Please send your completed Jobs Replication Form in the business reply envelope to:

I lyd W. TindallVoLational Studies CenterUniversity of Wisconsin-Madison964 Eoucational Sciences Bldg.1025 W. Johnson StreetMadison, WI 53706 THANK YOU FOR YOUR HELP.

Vocational Studies CenterSchool of Education University of Wisconsin-Madison

231 2 4

Section I GENERAL INFOPMATION

(company Name) (Person who completed this form) (Title)

Address) (Person to contact far more information) (Title)

( )(City, State, Zip) (Telephone Number)

1. Descaption of Company

Please describe your company (include win product or service).

2. Number of Employees 3. Worker's Disability

Total Company This Site

Section II JOB INFORMATION

4. Title of Position Held by Employee Who is Disabled

S. Work Schedule

Status: Permanent Seasonal Temporary

Number of days per week

Total hours per daya.m. a.m.

Time of work p.m. to p.m.

Rotating shifts? Yes No

6. Standard Amount of Direct Supervision Provided

_ none_ minimal

7. Employment History

Time with the company

Time in this position

B. Probationary Period

If yes, how :ong?

moderatemaximal

No __ Yes__.

9. Wages

Hourly $ . per hour

Salaried $ per month

10. Benefits

None _ FICA_Paid vacation Worker's compensation_Paid holidays Unemployment compensationPaid sick days Medical insurance_Pension Dental insurance_Life Insurance Other (specify)_

11. Examinations Required

_None Other (specify)__ PhysicalHearing_ Vision

12. Work Setting (e.g., farm, office, factory)

(specify)

232 V_ u

13. Academic Credentials Required 16. Environmental Conditions Related to This Job

NoneGEDHigh school diplomaAssociate degreeBachelor's degreeMaster's degreeDoctorate

Other (specify)

Certificate (specify)

License ;specify)

14. Other Job Requirements

NoneAge (minimum/maximum)Driver's licenseOwn vehicleUniformUnion membershipPolygraphBondable

15. Work Experience

On callDress codeCivil Service examOther (list)

None Preferred Required

Describe

HotColdHumidDryWetDustDirtOdorsNoiseInadequateventilationInadequatelightingVibration

17. Special Conditions

Mechanical hazardsMoving objectsCramped quartersHigh placesBurnsElectrical hazardsExplosivesRadiant energyToxic conditionsNone

Other (specify)

NoneIfigh rate of productionPrecision/qualityDistracting conditionsugh level of stress (deadlines, etc.)

Other (specify)

18. Work Group (check all that are appropriate)

Works alone Small group (1 - 10)

One-to-one Large group (11 or more)

19. Narrative Description of the Job(please describe the job in your own words include specific tasks)

20. Physical Demands of This Job (estimate percentage for each category answers to A, B, C, and D

A. SEDENTARY WORK(lift 10 lbs. max.,limited walkingor standing)

% of time

3. LIGHT WORK (lift 20 lbs.,carry 10 lbs. max.,stands up to operateequipment, also walks)

% of time

21. Physical Activities Performed on This Job

PushPullReachRun

Other (specify)if y)

ClimbBalanceStoopKneel

CrouchCrawlSitTurn

C. MEDIUM WORK (lift 50 lbs.,carry 25 max., walks,stands continuouslyduring some operations)

% of time

SeeColor visionDepth perceptionHear

should total 100%)

D. HEAVY WORK(lift 100 lbs.max., carry upto 50 lbs.)

% of time

Sense of smellSense of tasteSense of touchFinger dexterity

233

22. Duties of This Wo:'-..er (check if SIGNIFICANT part of the job)

A. Leadership/Administrative/Managerial Tasks

Provide leadershipDevelop company policiesImplement corni.any policiesRecruit, hire, and terminate tv!rsonnelSpecify goals and work tasks of othersSupervise personnelRepresent the company at internal functionsRepresent the company at external functionsReport to a board of directors

Other (spec.ty)

B. Problem Solving/Reasoning Tasks

Determine own work activitiesRecognize and use appropriate proceduresConduct work activities in appropriate sequenceObtain resources needy' to carry out work (e.g.,equipment, materials, personnel, funds)Recognize the effects of changing quantity orquality of materialsCollect and organize informationAnalyze and synthesize informationIdentify alternative approaches/solutionsReview progress periodicallyEvaluate for accuracy and completenessCorrect deficienciesSummarize and draw conclusionsDevise new ideas and better work methods

Other (specify)

C. Communication Tasks

ListenFollow intent of oral directionsTalkSpeak dearlyUse appropriate vocabulary ant grammarStay on the topic in job-related conversationsReport accurately what others have saidGive clear oral instructions and directionsExplain activities and ideas clearlyEffectively present information to groups

Other (specify)

D. Writing Tasks

Copy accuratelyWrite legiblyComplete forms accurately (e.g.. invoices, salesslips, requisitions)Write sentences in standard English (e.g.,spelling, word choice)Organize, select, and relate ideas in writing(e.g., correspc ndence, messages, memos)Produce intelligible viritten documents (e.g.,research reports and summaries)Identify and correct errors in writing

Other (specify)

E. Reading Tasks

_ Identify work-relatel symbols/signs_ Read simple directions_ Read technical information

Other (specify)

234

F. Computer Tasks

Enter data into computersAccess data from computersPerform word processingWrite programsPerform systems analysis

Other (specify)

G. Mathematical Tasks

---

-1-

CountUnderstand order (e.g., first, second, last)Understand concepts of greater than & less thanHand', basic calculations (+9 -, x, /)Estimis.e quantities neLded to do a jobCalculate costs (e.g., interest, discounts,depreciation, prices, taxes)Use numerical values from charts, diagrams,tablesConstruct diagrams, charts, records usingnumerical calculationsMake and use measurements (sandard, metric)Use formulas (translating, substituting values)Prepare budgets

Other (specify)_H. Manual/Perceptual Tasks

Eye-hand coordination_Hand work (e.g., sort, fold, pack)_ Construct, fabricate or assemble materials_ Use job-specific hand tools & equipment(specify)

_ Operate job-specific power tool(s)(specify)

Set up machine(s)_Operate machines(s) (specify)

Tend machine(s) (specify,

_ Use keyboard skills

Develop visual presentations (e.g., charting,drawing, illustrating)

Other (specify)

1. Other Significant Duties or Job Features Not Coveredin iter s A through I (describe)

4 A 44.1 i

Section III CONSIDERATIONS FOR THIS

HANDICAPPED WORKER

23. Limitation(s) of the Employee

A. Personal/Social Limitations C. Academic Limitations E. Physical Limitations

'.ow frustration tolerance Reading VisionWritingAcceptance of supervision Feeling/sensory

Ineractions with coworkers Spelling Handling, fingeringOther (specify) Mather inc.. Lifting, carrying

_cher (specify) Pushing, pullingStanding, walkingKneeling, squat. agLimited stamir aOther (specify,

B. Limitations on Work Assignment D. Communicative Limitations

Cannot work alone Remember-rigCannot work in a group HearingOther (specify) Speaking

Following spoken directionsFollowing written directionsOther (specify)

24. Personal Strengths

F. Health Limitations

Please list the three strengtl-s that are most important to this employee's success in this job.

Chronic 3inAllergiesRerbiratory problemsCirculatory problemsOther (specify)

25. Financial Incentives

Did you reczlve any financial support for hiring this employee (e.g., targeted jobs tax credit, on-the-job training wagesubsidy)? 'io Yes If yes, 'lease describe.

26. Training

A. What is the standard training period for this job' hours days months

B. Was ail special tr.a.n:ng required for this worker after hiring" No Yes

if yes, please describe.

Who provided this instruction?(e.g., job coach, supervisor) How often was/is this special training required"

Please describe any special training mcterials used.

Does the company recognize completion of this speciz.I training" No Yes If ves, please indicate.

Grade Certificate Entered permanent empivylicilt Wage increase Other":-.01".

235

7.3cb Accommodations Were any accommodations required tomaintain this employee on this job/ No Yes If yes, please describe below.

Type of Accommodation Describe Problem Describe Solution

A. JOB PLACEMENT/FOLLOW-UP(e.g., Job Service, Vo-cational Rehabilitation)

B. JOB COACHING (trainingand support providedby outside agency) .. .

C. SUPERVISION (e.g.,monitoring by aco-worker)

D. JOB RESTRUCTURING(e.g., sharing lobs,job ladders)

E. SCHEPULE (t g., dia-betic's frequent mealbreaks, Flextime). . . .

JOB TASKS (e.g.,sales by .hone formobility impaired) .. .

G. PERSONAL ASSISTANCE(e.g., health aide,interpreter)

AIDS AND DEVICES (e.g.,TTY, Braille type-writer, puff control) .

EQUIPMENT (e.g.,lowering bench, over-sized knobs or handles).

WORKSITE (e.g.,rearranging workarea)

BUILDING (e.g.,accessibe bath-room, ramp)

TRANSPORTATION(e.g., public,private, or family).

M. COUNSELING (e.g.,career, financial,or mental health). . ..

. OTHER(please specify) ... .

. What other factors would help another employer replicate this job foi someone with a similar disability''

EstimatedAdditionalS Cost &/orStaff Time

THANK YOU VERY MUCH FOR YOUR HELP

236 n (--44 ,

Appendix B

YOU CAN HELP US EXPANDJOB OPPORTUNITIES IN BUSINESS

AND INDUSTRY FOR PERSONS WITS DISABILITIES

In Two Ways

1. Identify and submit information on a job held by a person with a d_sability

by completing the Job Replication Form. Se-_. Appendix A page 23i.

2. Identify emp]oyers of persons with disabilities by completing the form

below.

FILL OUT AND MAIL YOUR JOB REPLICATION FORM AND EMPLOYER FORM TO:

Lloyd W. TindallVocational Studies CenterUniversity of Wisconsin-Madison964 Educational Sciences Bldg.1025 W. Johnson St.

Madison, WI 53706

or call (608) 263-34'5 and give us the information by telephone

Employer Form

REPLICATING JOBS IN BUSINESS AND INDUSTRY FOR PERSONS WITH DISABILITIES.

HO) us by supplying names of employers of persons with disabilities.

I.COMPANY NAME ADDRESS CITY/STATE/ZIP

2

( )CONTACT PERSON TELEPHONE NUMBER TYPE OF 10B

COMPANY NAME ADDRESS

( )

CITY/STATE/ZIP

CONTACT PERSON 1 ELEPHGNE NUMBER TYPE OF JOB

Your Name & Phone Number: ( )

Your address, city, state, zip

.2 '5 6237

Appendix C

Related Vocational Studies Center Publications

NOW AVAILABLE

t'N4SMOOkl.5C.MN0,04{M.1%.. +W;.?.P.V..t' :;>1

REPLICATING

Cv.%\ \s4r\MN\\\

IN BUSINESS AND INDUSTRYFOR PERSONS WITH

DISABILITIES

PROFILES OF SUCCESS

Exemplary approaches toserving secondary special

education students through theCarl D. Perkins Vocational

Education Act.

239

251

Replicating

'44in Business and Industry for Persons with Disabilities

Volumes One, Two, Three and Four Now Available

Four manuals are now available to assist in the replication of jobs performed by personswith disabilities in business and industry. Each 200 page manual describes 70ncnstereotypical jobs currently performed by persons with disabilities. Jobs from allregions of the U.S. are included.

For each job, the employer is listed along with the address and telephone number of aperson to contact for further information. Each manual describes jobs performed bypersons with mental, !earning, emotional, hearing, visual, and physical disabilities. Eachjob description contains information about the company, job requirements, jobinformation, significant duties and special considerations for the handicapped employee.

The manuals are being developed and produced by Vocational Studies Center staff aspart of a grant from the U.S. Department of Education, Office of Special Education andRenabilitative Services. $12.50 per manual.

MANUAL CONTENTS

Volume One: 72 job descriptions and a 28page seclion on Sales Techniques for JobPlacement

Volume Two 70 job descriptions and a 39page section on The Vocational TransitionProcess

Volume Three. 75 job descriptions and a 20page section on The Employer Perspective

Volume Four: 75 job descriptionsand a 20 page section on Marketing

Yourself: Strategies for Job Seekers

WHO CAN USE THE INFORMATION

Special and Vocational EducatorsJob Placement SpecialistsEmployers/Personnel DirectorsVocational RehabilitationProfessionalsPersons , -th a disabilityIndividuals who work in specialemployment programs

}240

USER COMMENTS

"Placed a [person with a disability] ...in a packaging company." Human Service Agency,MA

"Assisted me in locating and developing ...job leads." Workshop Placement Counselor, OR

"Used ... the books to ... (approach counselorsand] instructors in tech-lab situations foraccommodations]." Post Secondary Scecial NeedsInstructional Specialist, WI

"[Used as] one of the guides to implement ournew [Job Training Program] curriculum."Secondary Teacher, TN

"Used for inservice training of regionaljob placement personnel." ARC-NET MidwestRegional Director, WI

"[The manual, with] planning guide, ... was ...helpful in finding employment fora 21year old learning disabled [parson]."Employment and Training Coordinator, NY

=01

PROFILES OF SUCCESSTwelve Exemplary Approaches to Serving Secondary SpecialEducation Students Through the Carl D. Perkins Vocational

Education Act

The 12 profiles described in this 563 page publication. were tne top entrants i,; a fourstep national competition. From an iiitial group of 250 nominees, staff from 96projects/programs around the country completed the second step; providing VSC staffwith detailed descriptions of their approaches. In the third step, a national panel ofexperts reviewed and rated all 96 entrants. In step four, VSC staff conducted two-daysite visits to each of the top 12 entrants.

To order, check SNE402, "Profiles of Success, 12 Exemplary Approaches." $35.00.

Each ?roect/program description in this handbookfollowing outline:

LocationContact Person

background I nformato n

ObjectivesKey featuresProfile of Local Servos AreaStaff Assigned to Project

Financial DataMeeting the Perkins Act Mandates that

Apply to Special Education Students

Notification/OutreachAssessmentSpecial ServicesGuidance, Counseling, and Career

DevelopmentCounseling for T-ansrtionEqual AccessLeast Restrictive Environn,entSpecial EducationNocationai

Education Coordination

Evidence of the Project's Effectiveness

Students' Performance While in SchoolPost School Status of Former Students

Is 3rganIzed according to the

Additional Information

Summaries of On Site VSC StaffObservations and Interviews with:

ProjealProgram StaffStudentsParentsStaff from Other Agencies in the

Corrmunity

Technical Assistance Available

TypaCostContact for Further Information

Exhibits

FormsInteragency AgreementsTeacher/Student/Parent/EmployerTraining Agreements

lnservice Training Procedures

Other Information

. PROFILES OF SUCCESS: Tee Creative ApproachesThis publication descnbes the 10 projects/programs that were ranked 13-22 in the cortipetition describedabove. Although the federal project required only the selection and description of the top 12 exemplaryefforts, the creative approaches described in this publication merit z-remination also. In preparing these

descnptions, VSC staff did not conduct site visits. Each description 1 uws the format used to prepare

descriptions of the top 12 exemplary approaches selected through this project.

To order, check SNE403, ' Profiles of Success, 10 Creative Approaches." $15.00.

IM11111111111111111O1M1111111111111111111 11111111111111111111111M1111 IIIIMMIIIIIL.

Both of the above publications ware developed as part of Grant Number G008630038 from the U.S. Departmentof

EdJcaton. Office of Special Education and Rehabilitative Services. The project was funded from 6/1036 to 5/31/88.Persons undertaking projects sponsored by the federal government are encouraged to express their pofessionaljudgment freely. Therafore, points of view or opinions expressed in either of the above publications do n it necessarilyrepresent official Department of Education positions or policies.

241 2 53}

1

ALSO AVAILABLE FROM VSC

Partnerships In Business and Industry.. Helping Handicapped StudentsBecome a Part of the Job Training Partnership Act. This 700 page handookcontains descriptions of more than 100 successful JTPA programs. Information ispresented on participation, considerations for proposal development, youth competencysystems, and issues in preservice preparation. Examples of competencies, requests forproposals, sample prcposals, and interagency agreements are also included. $36.00.

Models for Linking Agencies. A handbook designed to help special needseducators and others develop a collaborative approach to serving students who aredisabled. Chapters discuss establishing and maintaining a local linkage committee,developing local agreements, the role of the IEP and IWRP, cost considerations for locallevel linkages, inservice traning to implement and sustain linkages, evaluation, andimplementation of interagency agreements. Also included are successful strategies andmodels for establishing and maintaining linkages. $27.00.

Puzzled About Educating Special Needs Students? A Handbook onModifying Vocational Curricula for Handicapped Students. This publication isan excellent guide to modifying secondary and postsecondary vocational educationprograms to serve individuals who are disabled more effectively. It is also a valuableresource for preservice and inservice teacher educators. Modifications in six differentdisability areas are covered in its 486 pages, as are interagency linkages, assessment,and models of service delivery. A bibliography is included. An instructor's guide forteacher educators is also available. $30.00.

MIIMIIIMMINIINIMIMIMIIMMIIMMIMII ORDER FORM IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIMBAIIIIIIIIIIIIIISend authorized agencypurchase order or check toVocational Studies CenterUniversity of Wisconsin-Madison964 Educational Sciences Building1025 West Johnson StreetMadison, WI 53706

Your Name

Institution

Address

City State Zip

Replicating Jobs, Volume One JOBS300 X$12 50=Replicating Jobs, Volume Two. JOBS302 X$12.50=Replicating Jobs, Volume Three JOBS303 X$12.50=Replicating Jobs, Volume Four JOBS304 X$12.50=Profiles of Success, 12 Exemplary Approaches SNE402 X$35 00=Profiles of Success, 10 Creative Approaches SNE403 X$15.00=Partnerships in Business and Education JTPA200 X$36 u0=Miels for Linking Agencies SNE302 X$27.00=Puzzled About Educating Special Needs Students ... PAE300A X$30.00=

SUBTOTAL =

I!)..SHIPPING AND HANDLING =

Unless cash, $5.00 bang charge on orders under $25Wisconsin Residents add 5% Sales Tax or 7 ax Exempt Number

GRAND TOTAL r.

**Shipping & Handling: 10% on orders up to $100; 8% $101-$500; 6% $50141,000; 5% over $1,000

242