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DOCUMENT RESUME ED 370 777 SE 054 382 AUTHOR Lundgren, Linda TITLE Cooperative Learning in the Science Classroom. Glencoe Science Professional Series. REPORT NO ISBN-0-02-826430-4 PUB DATE 94 NOTE 43p. PUB TYPE Guides Classroom Use Teaching Guides (For Teacher) (052) EDRS PRICE MF01/PCO2 Plus Postage. DESCRIPTORS *Cooperative Learning; Junior High Schools; Middle Schools; Science Activities; *Science Education; *Small Group Instruction; Technology ABSTRACT The effective use of cooperative skills is becoming increasingly necessary to cope successfully in today's team-oriented workplaces. This booklet presents jargon-free cooperative learning skills and strategies suitable for the middle school science student. Strategies suggested capitalize on the interests and strengths of middle school students. Activities suggested involve their interest in how things work, their fascination for new and future technology, and their desire to manipulate materials. Included are suggestions for practicing the working relationship skills that students need. Examples of these skills include staying on task, dealing with distractions, and disagreeing in an agreeable way. (PR) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. ***********************************************************************

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DOCUMENT RESUME

ED 370 777 SE 054 382

AUTHOR Lundgren, Linda

TITLE Cooperative Learning in the Science Classroom.Glencoe Science Professional Series.

REPORT NO ISBN-0-02-826430-4

PUB DATE 94

NOTE 43p.

PUB TYPE Guides Classroom Use Teaching Guides (For

Teacher) (052)

EDRS PRICE MF01/PCO2 Plus Postage.

DESCRIPTORS *Cooperative Learning; Junior High Schools; MiddleSchools; Science Activities; *Science Education;*Small Group Instruction; Technology

ABSTRACTThe effective use of cooperative skills is becoming

increasingly necessary to cope successfully in today's team-orientedworkplaces. This booklet presents jargon-free cooperative learning

skills and strategies suitable for the middle school science student.

Strategies suggested capitalize on the interests and strengths of

middle school students. Activities suggested involve their interest

in how things work, their fascination for new and future technology,

and their desire to manipulate materials. Included are suggestions

for practicing the working relationship skills that students need.

Examples of these skills include staying on task, dealing withdistractions, and disagreeing in an agreeable way. (PR)

***********************************************************************

Reproductions supplied by EDRS are the best that can be madefrom the original document.

***********************************************************************

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U S DEPARTMENT OF EDUCATIONOffice of Educational Research and Improvement

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PUPILS to whom this textbook is issued must not write on any pageor mark any part of it in any way, consumable textbooks excepted.

1 Teachers should see that the pupil's name is dearly written in ink in the spaces aboveever, book issued.

2. The NI lowing terms should be used in recording the condition of the book: New; Good; Foi;Poor; Bad.

COOPERATIVE LEARNINGIN THE SCIENCE CLASSROOM

Author:Linda Lundgren

GLENCOEMacrnillan/McGrawHill

New York, New York Columbus, Ohio Mission Hills, California Peoria, Illinois

4

Copyright 0 1994 by the Glencoe Division of Macmillan/McGraw-Hill School Publishing Company. All rightsreserved. Permission Is granted to reproduce the material contained herein on the condition that suchmaterials be reproduced only for classroom use, be provided to students without charge, and be used solelyIn conjunction with Glencoe Science programs. Any other reproduction, for sale or other use, Is expresslyprohibited.

Send all inquiries to:

GLENCOE DIVISIONMacmillan/McGraw-Hill936 Eastwind DriveWesterville, Ohio 43081

ISBN 0-02-826430-4

Printed in the United States of America

2 3 4 5 8 7 8 9 PON 00 99 98 97 96 95 94 93

TABLE OF CONTENTS

Acknowledgments 4

Introduction 5

What Is Cooperative Learning 5

Why Use Cooperative Learning 6

Getting Started with Cooperative Learning in Middle School Science 7

The Teacher's Role 9

Troubleshooting 13

Cooperative Learning Strategies 15

Getting Acquainted 15

Comparing Cooperative Learning with Individual Learning 17

Building Team Identity 17

Beginning Cooperative Strategies 17

Advanced Cooperative Learning Strategies 18

Questions and Possible Answers 22

Beginning Cooperative Skills 22

Intermediate Cooperative Skills 24

Advanced Cooperative Skills 25

Bibliography 27

Black line Masters and Facsimiles 29

Sample Letter to the Principal 29

Sample Letter to Parent or Guardian 30

Note to the Substitute Teacher 30

Action Plan 31

Student Questions for Evaluation of Cooperative Learning 32

Cooperation Award 34

Student Agreement 34

Monthly Individual Evaluation 35

Monthly Group Evaluation 35

Teacher Observation Form 36

T-Charts 38

Copyright © Glencoe Division of Macrnillen/McGrew.Hill

ACKNOWLEDGEMENTS . ..... `

I would like to thank the teachers of the Jefferson County District in Coloradowith whom I have consulted, especially Sally Ogden who has inspired many teachersto incorporate cooperative learning in their classrooms. A very special thank yougoes to James Middleton, who has been my cooperative teammate as we developedplans, solved problems, and brainstormed cooperative learning ideas for biologystudents at Bear Creek High School.

I have relied a great deal on the works of many researchers, teachers, and coop-erative learning trainers including Dee Dishon and Pat Wilson O'Leary, Ted andNancy Graves, David and Roger Johnson, Spencer Kagan, Sally Ogden, GeneStanford, Robert Slavin, and Jack Hassard.

I am appreciative of the support of Science and Technology Curriculum Direc-tor, Harold Pratt, and other administrators including my principal, Maran Doggett.Above all I wish to thank the many students who have taught me which cooperativelearning strategies work well. These students are the true authors of this booklet.

4 Copyfight © Glencoe Divon of Macmillen/McGraw-Hill 7

N TRThOe eDffUe cCtTi ION

se of cooperative skills is becoming increasingly necessary to cope

successfully in today's team-oriented waekplaces. Because of the increasing importanceof cooperative interaction, it is essential that educational strategies include cooperative

learning. It is not enough for science students to learn only subject matter. They also

must learn skills for working relationships, such as how to listen, respond, agree,disagree, clarify, encourage, and evaluate. These skills are necessary for team members

to work together productively.This booklet presents jargon-free cooperative learning skills and strategies suitable

for the middle school science student. The number of cooperative learning terms will

be minimized. Strategies suggested capitalize on the interests and strengths of middleschool students. Activities suggested involve their interest in how things work, theirfascination for new and future technology, and their desire to manipulate materials.Included are suggestions for practicing the working relationship skills that studentsneed. Examples of these skills are staying on task, dealing with distractions, anddisagreeing in an agreeable way.

WHAT IS COOPERATIVE LEARNING?Cooperative learning is an old idea. As early as the first centuryA.D., philosophers

argued that in order to learn, one must have a learning partner. The basic elements of

cooperative learning are as follows:1. Students must perceive that they "sink or swim together."2. Students are responsible for everyone else in the group, as well as for themselves,

learning the assigned material.3. Students must see that they all have the same goals.4. Students must divide up the tasks and share the responsibilities equally among

group members.5. Students will be given one evaluation or reward that will apply to all members of

the group.6. Students share leadership while they acquire skills for collaborating during

learning.7. Students will be held individually accountable for material worked on in coopera-

tive groups.

Differences between cooperative learning groups and traditional groups

Cooperative learning groups Traditional groups

Shared leadership

Positive interdependence

Heterogeneous membership

Instruction in cooperative skills

Responsibility for all group members achievement

Emphasis on task and cooperative relationship

Support by teacher

One group product

Group evaluation

One leader

No interdependence

Homogeneous membership

Assumption of effective social skills

Responsibility for individual achievement

Emphasis only on task

Direction by teacher

Individual products

Individual evaluations

Copyright CD Glencoe Division of Macmillan/McGraw-Hill

8

5

WHY USE COOPERATIVE LEARNING? <

Studies show that cooperative learning techniques promote more learning thancompetitive or individual learning experiences. Increased learning occurs regardless ofstudent age, subject matter, or learning activity. Complex learning tasks such asproblem solving, critical thinking, and conceptual learning improve noticeably whencooperative strategies are used. Students often consider learning to be complete oncethey have mastered lists of facts. However, they are more likely to use higher levels ofthinking during and after discussions in cooperative groups than when they workcompetitively or individually. Thus, students retain learned material fora longer periodof time.

Studies show that in classroom settings, adolescents learn more from each otherabout subject matter than they do from the teacher. Consequently, the development ofeffective communication should not be left to chance. The cooperative learning methodcdpitalizes on students' propensity for interaction. Research also indicatesthat coopera-tive learning has an extremely positive impact on students who are low achievers.

The work of scientists involves debating ideas in the light of new evidence andrational criticism. Many experts in education agree that science classes should realisti-cally reflect the actual work of scientists. Cooperative learning is especiallyappropriatein science classes.

Common misconceptions about cooperative learning are held by students, teach-ers, and parents. Many students fear that the work will not be divided evenly, that oneperson will have to do all the work. Parents worry that their child's grades will go down.Some teachers assume that all group work is cooperative. These misconceptions andothers will be dispelled as students, parents, and teachers become familiarwith coopera-tive learning strategies.

Research-supported benefits of cooperativelearning for low-achieving students

Increased time on task

Higher self-esteem

Improved attitude toward science and school

Improved attendance

Lower drop-out rate

Greater acceptance of individual differences

Less disruptive behavior

Reduced interpersonal conflict

Less apathy

Deeper comprehension

Greater motivation

Higher achievement

Longer retention

Increased kindness, sensitivity, and tolerance

96 Copyright 0 Glencoe Division of Mecmillen/McGraw-Hill

Misconceptions and truths about cooperative learning

Misconception Truth

All group work is cooperative. Students must use specific skills in order to workcooperatively.

Students can work cooperatively to complete The work of a cooperative group resuirs in a joint

individual assignments. product or group conclusions.

One student in a group usually ends up doing Use of cooperative skills ensures an equal

most of the work. division of the task.

Students perceive group evalue.tions as being Once they experience cooperative learning, most

unfair. students acknowledge that group grades arefair.

Competition is a more realistic strategy. Almost all human activity is cooperative.

Cooperative learning strategies can enliven a Effective cooperative learning evolves as it is

classroom when they are used occasionally, used over a period of time.

Difficult classroom management problems More management problems may exist in tradi-

accompany the use of cooperative learning tional classrooms, which require silence and

strategies. attention.

High achievers suffer academically when they Research shows that high achievers in cooper-

work in heterogeneous cooperative groups. ative learning situations do as well as or betterthan their peers in traditional classrooms.

All group members do the same work at the same Students in the same group can be assigned

rate, different tasks.

Cooperative learning is easy to implement. The concept of cooperative learning is simple, butits implementation is complex.

GETTING STARTED WITH COOPERATIVE LEARNING

IN MIDDLE SCHOOL SCIENCE

Arrange Your RoomStudents in groups should face each other

as they work together. It is helpful to numberthe tables so you can refer to the groups bynumber. Or, have each group choose a name.

Decide on the Size of the GroupGroups work best when composed of two

to five students. The materials available mightdictate the size of the group. If attendance is aproblem, groups may need to redistributefrequently. If you begin with activities that canbe completed in one class period, students willnot be faced with new group members in themiddle of an activity because of absences.

Assign Students to GroupsGroups should reflect life. The group

should be mixed socially, racially, ethnically, bygender, and by learning abilities. If students areallowed to choose their own groups, there maybe less task-oriented behavior; and the homo-geneity that usually results will not allow themthe opportunity to hear views that may differfrom their own. Heterogeneity mirrors the realworld, which encompasses encountering,accepting, and appreciating differences. If agroup finds that things are not working out,members may complain that they want toswitch groups. If students are told that they canchange groups after they have proven their

Copyright © Glencoe Division of Macmillan/McGrew-Hill 7

10

ability to work effectively for a given time,maybe two weeks, they often decide they don'twant to switch.

Random group assignments have anadvantage because students perceive them asbeing fair. However, randomly selected teamsshould not stay together for more than acouple of activities if the teams turn out to behomogeneous.

Change Groups PeriodicallySome teachers keep their groups together

for a week, a quarter, or a teaching unit. Theonly criterion would be to have groups staytogether long enough to experience success as agroup. The advantage of changing groups isthat students will have more opportunity todeal with a variety of classmates.

Prepare Stude:Its for CooperationThis is a critical step. Tell students about

the rationale, procedures, and expected out-comes of this method of instruction. Studentsneed to know that you are not trying to forcethem to be friends with other people, but areasking them to develop working relationshipswith people who come together for a specificpurpose. Point out to your students that theywill need to do this later on in life. Explain thatusing cooperative skills might feel awkward atfirst, like any new experience, such as throwinga football or playing a guitar for the first time.Stress that it will take time to learn the neces-sary cooperative skills. Explain the three basicrules of cooperative learning:

1. Stay with your group.

2. Ask a question of your group first, beforeyou ask your teacher.

3. Offer feedback on ideas; avoid criticizingpeople.

You may want to post these rules in yourroom. Pay close attention to the first rule untilstudents become comfortable with theirgroups.

8

If cooperative learning has not been used atyour school, you may wish to explain themethod and use the Sample Letter to thePrincipal on page 29, Sample Letter to Parentor Guardian on page 30, and Sample Letter tothe Substitute Teacher on page 30.

Make Use of This BookletStart small. You do not have to incorporate

all of this information into your planning foryour first cooperative groups.

There are three levels of cooperative skillsand strategies: beginning, intermediate, andadvanced. Students should master many of thebasic skills before they practice intermediate,and then advanced skills and strategies. Coop-erative learning skills and strategies are listedon pages 15-26.

Have Students Get AcquaintedStudents who know each other are more

comfortable working together. In addition tothe ones suggested on pages 15-17, many ofthe references in the bibliography on page 27have activities students can do to learn namesand get to know their classmates. Have studentsdo several "getting to know you" activities tobecome comfortable with students they donot know.

Explain the Day's Lesson

Make a reusable transparency of the ActionPlan on page 31, or write the headings belowon the board at the start of each activity. Fill inthe Action Plan by following the guidelinesbelow:Form Groups: Number of students in each

groupTopic of the Day: General academic topicTask: Work that students would complete,

such as a worksheet or modelGoal: The academic objectiveCooperative Learning: The targeted cooperative

learning skill or strategySpecial Instructions: Method of evaluation or

other information specific to the activity

Copyright C Glencoe Division of Macmilisn/PAcGraw.H11!

11

THE TEACHER'S ROLE

Comparison of teacher's role using cooperative and traditional learning methods

Cooperative learning Traditional learning

Supports

Redirects questions

Teaches social skills

Manages conflicts

Structures interdependence

Helps students evaluate group work

Structures controversies

Provides resources

Directs

Answers questions

Makes rules

Disciplines

Encourages independence

Evaluates individuals

Directs recitation and discussion

Serves as major resource

Introduce the Cooperative Skill orStrategy for the Lesson

Review the Action Plan. Explain how manystudents should be in each group and how theyshould be formed; the topic, task, and goal forthe day; and the cooperative learning skill orstrategy to be used. The explanation of thecooperative skill or strategy must involvediscussion by students, rather than simplyexplanation by the teacher. In a discussion ofthe questions listed below, the students takeownership of the process of cooperative learn-ing and see that it meets their needs.

When introducing a cooperative learningskill, ask the following questions:1. What is ?Fill in the blank with the

skill or strategy you are introducing.2. In tmy group, why is it important to

use ? You may fill in the blank withthe skill, such as using agreement, para-phrasing, or active listening, that you areintroducing.

3. How will the working relationships in yourgroup improve if you use this skill or strategy?If time permits, you may want students todiscuss each of the above questions in theirgroups before calling for an answer.

See pages 22-26 for a variety of skills in theformat of questions and possible answers.

Use T-ChartsDraw a large "T" on the board. Write the

skill on top of the "T," the words, "sounds like"

on the left side of the "T," and the words"looks like" on the right side of the "T." Askstudents to suggest phrases that they could sayto each other as they practice a particular skilland to suggest body language that communi-cates this skill. See pages 38-40 for T-chartsuggestions. Use this information to givestudents hints or to get them started thinkingof their own phrases.

Monitor Student Use of Skillsand Strategies

Just because students have been placed ingroups and given directions does not meanthat they will automatically work cooperatively.When you first use cooperative learning, youwill want to observe very closely to see thatthings are off to a good start. Move about theroom and listen to make sure students realizethat their communications matter and that youare aware of their progress. Use one of theformal observation forms provided on pages36-37. Record the number of times youobserve the use of skills expected on thatparticular assignment for each group. Do nottry to count too many different behaviors at thebeginning. Occasknally you may want to tryhaving a student make the group observations.

Provide Assistance with the TaskClarify instructions, review concepts, or

answer questions, but avoid interfering in thegroups' process. It is critically important to let

2Copyright 1:;$ Glencoe Division of Macmillan/McGrew-Hill 9

groups make decisions on their own. Studentsmust be allowed to make mistakes, then evalu-ate themselves to see where they went wrong.Because of their past experiences, students whosee you hovering nearby will automatically startasking questions. Your first response should be,"Have you asked everyone in your group?" Youmay want to ask groups to appoint one studentfrom each group to be the "Spokesperson" orthe "Liaison" between you and the group. Thatgroup member would be the only one allowedto speak with you from the group.

Your role will be supportive supervisorrather than direct supervisor. For example, as asupportive supervisor, you will help a groupthat has gotten stuck and is experiencing a highlevel of frustration. You might do this by askinga few open-ended questions. In a conflictsituation, you might ask the group members tocome up with some strategies for handling theconflict.

Intervene to Teach Cooperative SkillsIf you observe that some groups have more

problems than others with learning cooperativeskills, you may wish to intervene by askinggroup members to think about why they arenot being effective and asking them to come upwith a solution. If they decide on an inappro-pr iate solution, such as ignoring the problem,explain that it is unacceptable. You might alsoask groups to refer to relevant T-charts that aredisplayed around the room.

Provide Closure for the LessonStudents should be asked to summarize

what they have learned and be able to relate it

to what they have previously studied. You maywant to review the main points and ask studentsto give examples and answer final questions.

Evaluate the Group ProcessIn order for groups to be aware of their

progress in learning to work together, theymust be given time to evaluate how they areworking together. Give students a few minutesat the end of the lesson to decide if theyachieved the criteria you set up for that par-ticular lesson. Everyone in the group shouldparticipate in the evaluation. Sometimes youmay incorporate their evaluation into theoverall grade for the activity. Student evalua-tion of their own success with cooperativestrategies and skills is essential for progress tobe made. It is easy for students to continue thescience task until the end of class and neglectthe group evaluation. If this occurs on a regularbasis, your groups will not make progress withcooperative learning. Another problem thatmay occur in students' evaluations is that theanswers are vague. Responses such as "Wecooperated" or "We did OK" are too superfi-cial to be beneficial to the group. The followingis a suggested list of evaluation questions to askat the end of any cooperative learning lesson.They may be written on the board or directlyon the laboratory directions or worksheetsstudents are using during the activity. Chooseone or two questions each time students usecooperative learning. Most of the time you willwant students to do one evaluation cf thegroup as a whole. Occasionally it is beneficialto have students reflect on their individualcontributions to the group. (See page 35.)

Suggested responses to specific group behaviors during cooperative work

Group behavior Suggested teacher response

Use of cooperative skill

Quick completion of task

Off task

Questioning of teacher

Difficulty with the resolution ofa problem

Encourage with specific compliments.

Ask questions that require deeper analysis.

Have group suggest methods to keep members on task.

Ask, "Have you asked everyone in your group?"

First ask, 'What have you done so far to resolve the problem?" Thenask, "What could you do next?"

10 Copyright 0 Glencoe Division of Macmillan/McGraw.Hill

13

Evaluate Student Academic LearningCooperative Tests and Quizzes

Even though students work together,individuals are accountable for their ownlearning. Group grading should not be doneuntil students are comfortable with cooperativelearning. Evaluation tools should includetraditional tests and quizzes.

There are several ways to determine thegroup score for students who have workedtogether to prepare for a quiz or testaverageall group members' scores, grade only onegroup member's test, or have one student froma group take the test. You select the student totake the test on the day the test is administered.Students should not know ahead of time whowill be chosen. All other group members would

get the grade produced by the test taker.Some experts suggest basing the group

score on the improvement of individual scores.In this way, others are not penalized if a groupmember's entering achievement level is low. Toreceive maximum credit, all group membersshould score higher than they did on the lasttest.

Another way to administer points on anindividual test would be to award extra creditpoints to everyone in a group if all groupmembers achieve a predetermined score on thetest. For example, if everyone in the groupachieves above 90 percent, the group would getbonus points. If everyone in the group achievesan 80 percent or better, group members gethalf of the bonus points awarded to thoseachieving 90 percent.

An oral quiz can be given using the follow-ing format. You ask a question. Group mem-bers consult on the answer. You choose astudent to answer. However, at this point nohelp can be given by the rest of the group.

Another method of recognizing groupaccomplishment on individual tests is to awardgroup or class improvement points based onthe following scoring system: 3 points ifeveryone in the group scores 10 or more abovetheir base or average, 2 points if everyone inthe group sccres 5-9 above their base, and 1 ifeveryone in the group scores 4 below to 4above their base. The group receives the sum of

1 4

its members' individual improvement points.Using this system, the group members whoimprove the most will have great value to the

group. Often these ..tudents are ones who havelow motivation and skills and as a result oftheir new importance, develop higher selfesteem and work habits. The improvementpoints can be recorded on a large bar graph forindividual groups, or in a thermometer-typegraph for the entire class.

What to do with bonus points is an issueon which experts take different stands. Someteachers like competition between teams;others feel that competition is opposed to theprinciples of cooperative learning. Also inquestion is the subject of material rewards forpoints. Some teachers feel that payment forlearning will lower the motivation and pleasureof learning for its own sake. Most experts agreethat a limited use of rewards enhances theclassroom experience. Rewards are suggestedon page 12.

For a change of pace, give a group test. Telleach student to prepare one 3 x 5 note card ofinformation. Allow group members to sharenote cards during the test. Have students whodo not prepare a note card take the test indi-vidually. Group tests should not be usedfrequently, as individual mastery and learningis the ultimate goal.

Cooperative HomeworkGroup members divide up a worksheet of

questions or chapter review questions andreceive a grade based on their combinedanswers. Another alternative is for students toanswer the same set of questions, comparetheir answers the next day and submit onegroup set of the best answers. All papers mustbe attached to the group set in order to receivecredit. Another alternative is to award bonuspoints if all group members complete theirhomework.

Cooperative Lab Reports, other Written Reports,and Worksheets

Students prepare individual reports orworksheets while consulting with each other

Copyright 0 Glancort Division of Macmillan/McGraw-Hill 11

and comparing results and conclusions. Onepaper is collected from the group to be thescore for all group members. The group doesnot know prior to collection whose paper itwill be, though the method of collection isannounced at the beginning of the activity.Another method involves dividing up a reportor worksheet into sections. Group membersput together the sections for a combinedreport.

Cooperative Projects: Skit, Group Presentation,Model, Art or Craft Work, Debate, and otherGroup Products

In order to provide individual assessmentof group projects, you may want to combine agroup score with an individual score based oneffort and participation. You might askgroupmembers to numerically evaluate the contribu-tions of members and justify the scores. An-other method of assessing the individualcontribution to a group project is to give thegroup the combined total of all their scores andallow the group to divide them up fairly amongthemselves.

Students do well evaluating their owngroup products, such as reports and presenta-tions, if they have a list of grading criteria. Anadvantage is that students perceive grades theyassign themselves as being fair. You may wishto involve the students in establishing thegrading criteria. This method also helps themperceive the process as being fair.

Use a Cooperative ContractAfter group members have been working

together for some time they will learn eachother's strengths and weaknesses. You maywant them to fill out the Student Agreement

12

on page 34 and award points fo- achievingcontracted goals. To implemem. the use of acontract, first ask students to list what theirgroup does well. Tell them to be specific. Alsoask them to list the specific things they need todo to make their group work better. Theyshould list specific behaviors for specificpeople, but focus on the behavior that needs tobe changed, not the person. Beside each itemthey should indicate how they each could helpin making the change. Discuss each group'scontract with them and tell them how manypoints you will award if they can "fix things"by the selected date. You have the option togive groups with bigger problems more points.Ask students to evaluate themselves on a scaleof 1-10 each day on their progress towardtheir goal.

Keep in mind that cooperative learningdoesn't just happen. The first few days mayseem like bedlam, with some students upset,others mistrustful, and others off task. Bothyou and your students will make mistakes. Justbe patient and keep at it. Research shows that ittakes three years for a teacher to becomeunconsciously skillful using a new teachingmethod. However, your students will benefiteven during the first lesson.

Give Commendations and AwardsMost middle school students respond posi-

tively when recognized for achievement. Someteachers prefer not to use tangible material re-wards, while others find them highly effective.Suggestions for recognition and reward are givenin the table on the next page. Many businessesare willing to provide free passes or coupons. Inaddition, you may want to use a certificate suchas the one on page 34.

15Copyright C Glencoe Division of Macmilisn/McGraw.Hill

Methods to recognize and reward achievementin academic and working relationship skills

Recognition Privileges Rewards

Certificate

Smile

Pat on back

Display of work

Standing ovation

Message to parents

Quarterly recognition ceremony

Personal note from teacher to student

List of group achievement points on aposted chart

L;st of class achievement points on aposted chart

Students of the week

Free time

Excuse from homework

Early lunch

Music during class

Time for game playing

Library time

Computer time

Use lab equipment

Help other students or teachers

Free passes:dance, sports event,movie, skating rink

Treat for class: movie, pizza

Gift certificates: fast food, hairstyling

Gooa grade

Points earned toward: prize,popcorn party, free pass toathletic event

TROUBLESHOOTING

A Student Resists Working in a Group

In the rare case of determined oppositionto working in a group, you may want to allow

the student to work individually. The studentmay eventually reconsider. Alternatively,suggest that the student commit to a group for

a limited time, perhaps three weeks. Monitorthe group closely during this time. Encouragegroup members to offer possible solutions tothe problem.

A Student Behaves InappropriatelyWhenever possible, allow the group to deal

with thc problem. By intervening you give upyour most powerful tool, peer influence. Youalso risk sending the message that the studentsare not capable of solving their own problems.When necessary, offer assistance in the form ofspecially designed group analysis questions,talk to the offender after class, or use thefollowing procedure:

Ask, "What have you done so far to resolvethe problem?"Ask, "What might you do next?" and have

1 6

the group brainstorm solutions.Approve an appropriate plan of action.Have group members write down and signtheir plan. Have them refer to it daily duringgroup work.Consider giving a daily reward for progresstoward the goal.Consider giving extra credit points when theproblem is resolved.

Students Do Not Effectively UseCooperative SkillsStructure lessons sc that groups can identifytheir weak skills and practice them. Allowample time for groups to evaluate their workusing the Group Analysis questions. Encourageindividuals or groups to commit to improvingspecific skills by signing a contract such as theone shown on page 34. Recognize and rewardimprovement. Keep in mind that giving praise

or encouragement may be very difficult forstudents who have a reputation for beingtough.

Copyright © Glencoa Division of Macmillsn/McGraw.Hill13

Group Members Do Not SI.,are Equallyin the Work

Divide up materials so that each groupmember has information others need. Give thegroup only one worksheet. Assign each groupmember an essential role.

Give each group member five shps ofpaper. For each contribution to the group task,a student must relinquish a slip of paper. Whena student has no more slips of paper, he or shemay no longer contribute.

Jf one group member consistently d7p:'s notparticipate despite efforts by others to includehim or her, take this into consideration i% henassigning the group grade so other groupmembers are not penalized.

A Student's Ability Is ConsiderablyLower Than That of Other GroupMembers

Tailor the weaker student's task. Provideappropriate reference materials for him or herto use. You may want to adapt tests and quizzesor the scoring method you use, or automati-cally add points to the student's individualgrade when using it to figure the group grade.

A Student Is AbsentHave the group suggest appropriate make-

up work. Approve the assignment.Consider combining groups if two or more

students are absent from a group. Anotheroption is to have floaters who are academicallysuccessful and skilled in using cooperativestrategies fill in empty places.

A Student Is Chronically AbsentAssign the student as an extra member to a

group with a core that is usually present. Or,have the student fill in for absent students whenhe or she does come to class. Offer a perma-nent assignment when attendance improves.

Students Continue to Use "Put-downs,"Ridicule, and Demeaning Remarks

Ask the group to make a list of all the pos-itive qualities they can think of for each groupmember. Ask them to make a written plan of

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action for dealing with their negative commu-ilication. Ask them what would be a goodreward if they are able to improve in one week.

A Student Is Ext, rely ShyUse team building, trust building, and

active listening activities which create anatmosphere of acceptance and respect for eachother. Make complimenting, encouragingparticipation, and appreciating individualdifferences the cooperative skills that groupsmust practice. Begin with shy students in asmaller group. Ask the group to take on taskroles and assign the shy student the role ofreader, recorder, or spokesperson.

A Student Is a High AchieverReward him or her for helping others. Ask

him or her to work with a difficult partner andgive the group a bonus for the difficultpartner's success. Assign challenging roles thatthe student does not usually take. This studentmay do observations of the cooperative effortsof the entire class. Group the high achieverstogether occasionally to work on an especiallyfast-paced, challenging project. If necessary,reassure the student (and parent if necessary)that research shows that mastery and retentionof academic material by high ability students isfound to be higher in cooperative than in com-petitive or individualistic learning situations.

A Student Actively Attempts toSabotage Group Work or Products

Reinforce daily any behavior that is near thecooperative goal. Assign a cooperative skill tiedto the disruptive behavior. Write the skill on anoverhead transparency beside the student'sname. Tally the number of times the coopera-tive skill is used by the student, rewardingpositive behavior at the end of class. Choose areward this student would like. Tell the groupthat they will receive this reward when theyearn a certain number of points for takingpositive steps to correct the behavior. Use aStudent Contract as described on page 34. Roleplay the problem with other students in theclass and have a class discussion about how tosolve the problem. As a last resort, ask the

Copyright Ci Glencoe Division of Mecmillen/McGrew-Hill 171

disruptive student to work alone until he orshe is willing to practice cooperative skills.

The Noise Level Rises Too HighDevelop a signal that means "quiet." You

may simply raise your hand, with studentsfollowing your example as soon as they see youraise your hand. It may be a quick flick of thelight switch or a bell. Have students practicethe cooperative skill of using "six-inch voices"early in the year and again if noise is a problem.Assign the role of "noise monitor" to onemember of each group. Educate your col-leagues and principal about the differencebetween "noise" and the "beehive ofactivity"involved in cooperative learning. Rewardgroups for keeping the noise level down.

Group Consistently Refuses to Workwith a Particular Student

Give the outcast student roles withleadership responsibility. Use careful strategiesfor grouping. Be sure one student in the grouphas some positive feelings about the outcast.Each day ask the group to start by saying onepositive comment to each person in the group.Use strategies for conflict resolution andstructure the activities so the student is neededby the group for them to be successful. Strate-gies such as jigsaw and limiting materials andinformation may be included. Ask the groupto practice skills such as honoring individualdifferences and showing appreciation andempathy.

COOPERATIVELEARNING STRATEGIES mmovmmwfwm>sumanrmomvemomemmasmsogaga=mn

The activities and strategies that follow are structured ways of introducing coopera-

tive learning skills. Working relationship skills help groups function effectively by

developing communication and interpersonal skills. There are two kinds ofrolesworking relationship roles that help students with communication and inter-personal relationships and task roles that help students get their work done (see table on

page 16). If working relationships are good, the work is accomplished effectively. Begin

with the first four working relationship roles in the table and change or add as needed

for your class or for individual groups.The cooperative strategies on the following pages are divided into Getting Ac-

quainted, Comparing Cooperative Learning with Individual Learning, Building Team

Identity, Beginning Strategies, Intermediate Strategies, and Advanced Strategies. These

cooperative strategies should be introduced as described in the first two parts of The

Teacher's Role, page 9. The skills that appear on pages 22-26 are in the question and

answer format discussed in The Teacher's Role. Examples of T-charts are given on

pages 38-40 for many of the skills.Students should master many of the beginning skills (not necessarily in the order

presented) before going on to intermediate and advanced skills. Some classes may need

to practice certain skills over and over. They may never get beyond beginning skills for

an entire year. You should not view this as a problem or failure. It is not wise to push

students into using skills that are too advanced for them. Those classes with previous

experience may be comfortable with more advanced skills early in the year.

Getting AcquaintedIn order for groups to work together effectively

it is important that students become comfort-able with each other. Icebreakers, games, andactivities that encourage getting acquainted

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should be done before introducing skills andstrategies. The books in the bibliography onpage 27 provide many additional suggestions.

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Working relationship roles Task roles

Taskmaster: Encourages group members to stay Timekeeper: Keeps track of time to be sure theon task and keeps track of time. task is completed in allotted time.

Cheerleader: Gives positive recognition and Recorder: Writes ideas or answers on the groupencouragement to group members. paper.

Summarizer: Periodically tells the group what it Materials handler: Obtains needed materials forhas accomplished and what it still needs to do. lab work.Records ideas and answers.

Cleanup crew: Puts away materials and cleansCoordinator: With group input, divides up the task. workspace.

Reminds group members of their responsibilities.Is also the spokesperson, the only group member Refuse manager: For activity requiring a greatwho communicates with the teacher. deal of cleanup, coordinates cleanup crew.

Checker: Checks to be sure that everyone under- Keyboard operator: For computer work, does thestands and agrees with answers. typing.

Coach: Encourages group members to perform Monitor watcher: For computer work, checks fortheir tasks. accuracy.

Energizer: Enlivens a group that has become Technical support crew: For lab or computerapathetic. work, performs necessary tasks not specifically

mentioned.Clarifier: Explains details, expectations, and

directions. Liaison: The only person from a group whospeaks with the teacher.

Paraphraser: Repeats what others have said in hisor her own words. Reader: Reads directions or other materials so the

group can understand them.Gatekeeper: Makes certain that each person

participates and that no one person dominatesthe group.

Quiet captain: Keeps noise level down.

Opinion seeker: Asks questions of groupmembers.

Prober: Asks questions that go beyond the scopeof the lesson.

InterviewsMake up a list of statements for which

students must get signatures ofclassmates. Thestatement list is prefaced by the announcementFind someone who . . .

Examples: has the same color eyes, has samefavorite TV program; went to the same placeon vacation

IntroductionsGive a set amount of time for the groups to

go through a list of questions about each groupmember. Teacher picks up student sheet andasks other group members questions from thesheet.

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Examples: favorite color, hobby, sport; bestthing that ever happened to them

CategoriesEntire class breaks up into groups as you

announce, "Get together with everyone whohas the same favorite animal as you." As soonas students are in groups announce anothercategory.

The LineupAsk your students to line up by specific

measurements such as the number of letters inCopyright CD Glencoe Division of Macmillan/McGraw-Hill

19

their names, shoe size, hair length, or thefarthest away from home they have been.

Human Scavenger HuntGive students a list of 10 characteristics.

Students are to identify another student having

any of the 10 characteristics. A signature isneeded beside each characteristic.

MatchingStudents match cards of paired items. Each

student has a card and must find the studentwho matches. Items could be vocabulary wordsand meanings, foods and the animals that eatthem, diseases and their treatments.

SurvivalTell students that each group represents

survivors of an arctic plane crash, a desertplane crash, or shipwrecked on an island. Give

each group a list of items that must be ranked

in order of importance to their survival.

One-line drawingGive each student in a group a different

color marker and tell them that they may notspeak. Have them pass around a large piece of

paper on which they add one line at a time perstudent to make a drawing. There should be nodiscussion prior to making the drawing. After

the time is up, they should discuss their draw-ing and think about how it reflects the group.

Comparing Cooperative Learningwith Individual Learning

It is essential that students be given theopportunity to see for themselves the benefitsof cooperative learning as you introduce thislearning strategy. Ask students to work for five

to ten minutes on something a bit too difficultfor them to do alone. It could be identificationof animal tracks, a list of health-related mythsand facts which they must identify as true orfalse, a complex crime scene which must be

resolved, or "mind bender"-type puzzles. Ask

them how it felt when they could not solve theproblem. Ask them to work in a group of fourto resolve the same problem. Ask them tocompare individual learning with cooperative

learning.

Building Team IdentityAfter students have worked in their groups

a few times, it is beneficial to do an activity thatwill help develop positive group identity andgive members a sense of unity. The strategieslisted below will serve this purpose and also

relate to academic content. Ask students tocreate one of the following that will reflect animportant characteristic of their group as well

as an important feature of the current unit ofstudy: Team Slogan, Team Banner, Team Logo,

Team Cheer, Team Mural, Team Name.

Beginning Cooperative Strategies

FocusBefore a lab, lecture, film, or new unit, ask

students to write down everything they already

know about the topic. Afterward have themdiscuss the new knowledge they gained.

Study BuddiesIn groups of two, have each member

question the other about material being stud-

ied. Tell them they will receive bonus points ifthey score above a certain percentage.

CheckmatesHave groups compare homework answers

or class worksheet answers. They shoulddiscuss answers which differ and come toagreement on the best answers and changethem. Collect one paper per group. Do not tell

them in advance which paper you are planning

to collect.

Turn to Your NeighborAfter a lecture, an explanation of direc-

tions, or an assignment, ask students to turn totheir neighbor and have each point out orsummarize a key point of what was said.

JigsawOn a reading assignment of one or two

pages that does not have sequential importance,divide up the reading among the members of a

group of three or four. Each person reads his orher part of the assignment and then teaches it

to the other group members. Other groupmembers should be quizzed by the teacher tomake sure that they understand the material.

Copyright CD Glencoe Division of Macmillan/McGraw-Hill

2017

Do not divide up entire chapters or units untilstudents have developed expertise in coopera-tive learning.

BrainstormingUse this strategy to generate a large number

of alternative ideas for discussion of a question.Ask students to make a group list. They shouldnot evaluate the ideas until the list is complete.Encourage them to build on each other's ideasand go on side tracks and into weird and sillyplaces. All ideas are acceptable for inclusion ona brainstorm list. Evaluation begins when noone has further ideas or the time is up.

Blackboard ShareAsk one group member from each group

to put their best idea or answer on the board.This strategy allows the groups still at work toconsider the ideas on the board as well as theirown and perhaps ceme to an even higher levelof thinking.

Write a NoteAll members of a team of four write a note

that begins, "What I understand about thislesson or chapter is. . . . I am still havingtrouble with.. .." Ask them to trade notes withsomeone who is not having the same troubleand reply to the note. They should write thenote as if they were writing a "real" note to afriend. Have them fold and pass the notes inthe style currently in fashion in the school.

TABLE I

Advanced Cooperative LearningStrategies

After simple cooperative learning strategiesare used, students will be ready to use morecomplex strategies. The strategies near the endof this list should be used after students haveexperience with earlier strategies.

Group InterdcpendencePrepare for each group a set of 4 to 5 "clue

cards" including a distractor for one concept.For example, you could make a set of clues forthe properties ofgases, another for solids,another for liquids. The sets are traded fromone group to another as they figure them out.Use the following rules:a. Do not allow anyone to see your clue.b. Verbally communicate your clue to your

group.c. Decide which of the clues are distractors.d. Decide what concept the clues represent.

Alternatives GridPrepare a worksheet as shown in Table 1

below. Ask students to practice a skill such asacknowledgement or disagreeing in an agree-able way as they fill in the grid for a topic thatis controversial in nature.Examples: endangered species, health issues,energy, gene therapy

Peer FeedbackThis strategy is suitable for use with written

assignments such as reports, essays, and lab

Consequences Alternative 1 Alternative 2 Alternative 3

Environmental

Societal

TABLE 2

Vocabulary words Function Looks like Works like

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21 1

reports. Make an evaluation checklist of con-

tent items and writing style items that youwant students to check. Ask students to trade

papers and evaluate items on the checklist on ascale of 1-5. Students should also indicate the

best feature of the report and what could beimproved. Encourage them to comment onwhat is good before saying anything negative.

To avoid arguments, tell students to para-phrase comments so the person knows he or

she has been understood.

Vocabulary ComparisonsMake a worksheet as shown in Table 2 on

page 18. Have students name the real functionof the word and give an object in everyday life

it may resemble. Then indicate a process in

everyday life that has a similar function. Stu-dents should brainstorm their ideas while

using cooperative skills.Example: In cells, the nucleus looks like a

ball and works like a brain.

Yarn TalkGive each group a ball of yarn at the begin-

ning of a seat activity requiring discussion. Thefirst speaker should tie the yarn loosely around

his or her wrist. The speaker should pass the

yarn to the person who speaks next. Thesecond speaker winds the yarn loosely aroundhis or her wrist and passes it on to the nextspeaker. At the end of the activity, have each

group analyze its communication pattern.

Talking ChipsGive each group member seven small

pieces of paper. Each time someone speaks, he

or she must give up a piece of paper. When agroup member is out of paper, he or she can nolonger speak until everyone has used all their

pieces of paper. This strategy will keep a group

member from dominating the discussion.

Response ChipsGive each student a sheet of paper with the

following list of responses. Each student should

cut out the responses and place the appropriate

one in the middle of the group each time he orshe speaks. The response list should includetwo "give idea", two "restate speaker," two

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"ask question," two "keep group on task," one

"give encouragement," one "summarizeprogress," one "respond to idea," and other"chips" you may need in order to deal with

specific problems.

SnowballingA pair of students answer worksheet ques-

tions or compare lab report conclusions orother written work. Two pairs come togetherto review and compare answers. Two groups offour come together and compare. One personfrom a group of eight writes answers or conclu-

sions on the board.

RoundtableOne group member has a pencil and

paper. He or she reads a question out loud.Group members consult and refer to thetextbook in order to agree on the answer. The

group member who has the pencil and paperwrites the answer. The answer sheet is passed

to the next group member. Repeat the processuntil all questions are answered. 0-te person in

each group should check the answers using akey provided by the teacher. This strategy is

especially appropriate for review questions.

Numbered Heads TogetherStudents in each group of four count off

from one to four. Ask a question and tell thestudents how much time (about 30 seconds)they have to confer with group members. Stu-dents put their heads together in their groupsto answer the question. Randomly call a num-ber from one to four. Students with thatnumber raise their hands if they think they cananswer the question. There is no more talkingafter the number is called. If the studentanswers correctly, his or her group receives apoint. If not, a student with the same numberfrom another group may respond. This strat-egy is especially appropriate for review.

Group Dirwted Numbered Heads TogetherThis strategy is similar to Numbered Heads

Together, except that groups direct the process.Student 1 in the first group asks a question andtells the other groups how much time theyhave to confer. Students in the other groups

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put their heads together to answer the ques-tion. Student 2 in the first group randomlycalls a number from one through four. Stu-dents with that number raise their hands ifthey think they can answer the question. Thereis no more talking after the number is called.Student 3 in the first group calls on a studentwhose hand is raised to answer the question.Student 4 evaluates the answer. Groups taketurns asking one question at a time.

Teammates ConsultingEveryone should have a worksheet. All

pencils should remain in the middle of thetable while group members read and discuss aquestion. When the group reaches agreement,everyone should pick up a pencil and write theanswer. Collect only one worksheet per group.This strategy is an excellent method of review-ing or answering worksheet or lab questions.

Consulting Between GroupsAsk groups to trade papers with the mem-

bers of another group. The group shouldanalyze and comment, using cooperative skills,on answers with which they disagree.

Groups VisitThree students from each group take their

completed work and "visit" another group.One student in each group remains and pre-sents his or her group's work to the 7isitors.The visitors compare their work and note anydifferences. Students return to their groups. Adifferent group member then remains whilethe other three visit different groups. Visitscontinue until every student has visited threetimes and explained once. This strategy isuseful for checking work.

Paraphrase FirstEach time a group member has contributed

an idea, another group member must correctlyrestate the idea before another idea can becontributed.

Making AnalogiesAsk students to brainstorm ways a concept

is like something in everyday life. This strategyworks especially well when the scientific

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concept has a sequence to it. For example,students may compare performing an experi-ment and producing a play. Analogy ideasshould be brainstormed by the group. Theseideas might be sequential processes such asproduction of a newspaper, baking a cake, ortaking a vacation. Give each group a large sheetof butcher paper and markers. Have eachgroup make a labeled diagram of its analogy.The diagram should show the everyday processwith vocabulary word labels for the scientificprocess. This strategy works well to help stu-dents understand a difficult scientific concept.

Planning a LessonAsk students to prepare a demonstration

explaining a science concept for youngerstudents.

DramatizationAsk students to prepare and present a skit

about the life of a famous scientist or scientificdiscovery. Prepare a checklist of items for themto consider as they prepare:a. What will the setting be? Props?11. What will each character say and do?C. What important events will be portrayed?II. How many scenes will be needed? What will

happen in each scene?

Expert GroupsDivide a chapter or unit so that each

student has responsibility for a section. Stu-dents from each group who are assigned thesame section get together in "expert groups" toplan the best methods for teaching their sec-tion to the rest of their home group, review allthe important details, and get help from theteacher about difficult details. The "experts"go back to their home group to teach thematerials to them. On a larger scale, the homegroup may become the "expert group" for theentire class in making presentations for thewhole class. The expert group should quiz theclass or their home group so there is individualaccountability for learning.

JigsawDivide a chapter or unit so that each group

member is responsible for a section. Each

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member makes a teaching plan consisting ofobjectives, concepts to be presented, notes,diagrams, and questions to test understandingfor his or her section. Jigsaw is similar toExpert Groups but more difficult because lowachieving students do not have an opportunityto consult with others as they do in ExpertGroups.

STADThe title of this strategy is an abbreviation

for "Student Teams Achievement Division."Tell each group its base score or average todate. Divide students into pairs and have themdivide a set of review questions among thepairs. Partners ask each other questions anddetermine answers. Share the questions andanswers with the rest of the group after check-ing with an answer key. Partners should con-tinue asking and answering questions untileveryone can answer all the questions. Givean individual test that includes many of thequestions that students studied together.Bonus points are given to groups whose aver-age scores on the test are higher than their basescores.

Making a Group ContractAsk each group to make a list of specific

behaviors that can be changed to improve theirgroup. "We need to work together better" isnot specific. Examples of specific behaviorsinclude: "Mary should come to class on time."and "Joe should stop reading car magazines."Beside each item, have students write how thechange will be accomplished. The teacher willread the contract and write on it the number ofpoints or other rewards the group will gain bymeeting their contract in an allotted timeperiod. Groups with more problems can beawarded more points. At the end of the timeperiod each group must write a justification forthe number of points they think they shouldreceive.

ViewpointsSelect a societal issue for which students

could take on roles in a debate within theirgroups. For example, in a debate about thetropical rain forest, one student could be an

environmental scientist; another, an agricul-tural specialist; another a trade developer; andanother, a human rights advocate for localcitizens. Prepare a role card for each student.The card explains the viewpoint of each person.

Group WritingStudents take turns writing two sentences,

reading out loud as he or she writes, andaccepting suggestions from the group. Aftertwo sentences are written, the paper is passedto the next group member who will add twosentences. This strategy will work for a varietyof writing assignments, such as summaries ofscience news articles, essays, science stories,biographies of famous scientists, and labreports.

EnergizingStudents create a cartoon, song, poem, or

rap illustrating a concept related to the unit ofstudy. Discuss some of the elements of humor,such as exaggeration, substitution, and usingopposites that go into humor. Show cartoonsthat satirize topics being studied. Have ex-amples of light poetry such as jingles andlimericks. Suggest to students that they usescience vocabulary from the unit of study towrite new words to old tunes such as "Homeon the Range."

Using MnemonicsAsk students to develop mnemonic devices

to help them remember sequences, pathways,and concepts. Ask them to develop mnemonicsentences in which each word begins with thesame letter as a word to be memorized. Forexample, "King Philip came over for goodspaghetti" is a mnemonic for the taxonomichierarchy: Kingdom, Phylum, Class, Order,Family, Genus, Species. A mnemonic sentenceis usually unrelated to the words to be memo-rized. It can be clever or unusual.

DebatePairs of students in a group of four are

assigned either pro or con positions on asocietal issue such as use of animals for re-search, euthanasia, or alternative energysources. Students must defend the viewpoint

24 Copyright C) Glencoe Division of MacmIllan/McGrew.Hill 21

assigned regardless of their own personal viewson the matter. Students must compromise intheir group as they debate the issue. Rulesduring debate are as follows: Criticize ideas,not people. Criticize to learn more about aposition, not to judge it. Paraphrase others'statements. Ask for explanations. Modify yourposition in view of convincing arguments.

Group Decision MakingGive students a societal issue which must

be resolved. Ask them to brainstorm a list ofpossible options and then rank them in theirorder of importance. They must use the follow-ing strategies to rank the options:11. Develop a list of criteria to use in evaluating

options.b. Rate each option on a scale of 1-10.C. Consider the pros and cons of each option.Tell the group they may not flip a coin, com-promise, vote, eliminate extremes and choosethe least controversial option, or allow onemember to decide. Emphasize that the strate-gies just mentioned would be appropriate

under certain conditions, but that you wantthem to practice another strategy.

Coming to ConsensusAsk each group member to take a view-

point on a societal issue. Prepare role cards asin "Viewpoints". Use the following procedurebased on the pipe smoking ceremony of NativeAmericans:a. A group member holds a small tree branch

and presents one argument for his or herviewpoint.

b. The tree branch is passed clockwise. Thegroup member who receives it may speak orpass.

C. A person may speak only while holding thebranch.

d. Speak to state opinions or to support previ-ous statements, but not to disagree.

0. Continue passing around the branch untilone group member makes a summarystatement and all the other group memberspass to indicate that they agree.

INTRODUCING COOPERATIVE SKILLS: QUESTIONS AND ANSWERS

Beginning Cooperative Skills

Using Agreement1. What is meant by using agreement? Having

the same opinion.2. Why is it important to use agreement in

your group? Group members will knowwho has the same opinions.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will feel that their opinions areworthwhile and important.

Acknowledging Contributions1. What does ackr awiedging contributions

mean? To notice or recognize what anothergroup member has said or done. It is notnecessarily the same as agreement. In fact, itmay be criticism. Criticism should always beof ideas, not people.

2. Why is it important to acknowledgecontributions? Group members realize thatthey are understood.

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3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will feel that their opinions areworthwhile and important.

Using Quiet Voices1. What does using quiet voices mean? Using

"six-inch voices" that cannot be heardbeyond the table.

2. Why is it important to use quiet voices? Tobe able to hear the conversation in yourgroup.

3. How will the working relationships ir yourgroup improve if you use this skill? Groupmembers will be able to hear clearly and notbecome frustrated by a loud classroom.

Taking Turns and Sharing1. What does taking turns and sharing mean?

Alternating who does specific tasks andtakes specific responsibilities in the group.

2. Why is it important to take turns andshare? Work will be done more effectively

Copyright C Gismo. Division of IVIscmillan/McGraw-Hill 25

if all group members contribute in anorganized manner.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will develop a sense of beinteam working toward the same goal.

Staying with Your Group1. What does staying with your group mean?

Remaining in your seat or at your groupwork station.

2. Why is it important to stay with yourgroup? Work will not be efficient if groupmembers are wandering around the class-room.

3. How will the working relationships in yourgroup improve if you use this skill? Groupsthat stay together will be able to depend oneach other.

Staying on Task1. What does staying on task mean? Con-

tinuing with assigned activity in spite ofdistractions.

2. Why is it important to stay on task?Activity will be accomplished on time withbetter accuracy arid more opportunity forcreativity.

3. How will the working relationships in yourgroup improve if you use this skill? Thegroup will be proud of their increasedeffectiveness in preparing assignments well.

Encouraging Participation1. What does encouraging participation

mean? Motivating all group members tocontribute.

2. Why is it important to encourage partici-pation? If one or two people do not par-ticipate or they contribute very little, thegroup product may not be finished in time,or it may be lacking in originality andimagination.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will feel that their contributionsare important.

Inviting Others to Talk1. What does inviting others to talk mean?

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Requesting that others speak.2. Why is it important to invite others to talk?

If one or two people do not participate orthey contribute very little, the group prod-uct may not be finished in time or it may belacking in originality and imagination.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will feel that their contributionsare important.

Finishing on Time1. What does finishing on time mean? Com-

pleting the activity by a designated time.2. Why is it important to finish on time?

Learning will be incomplete and unfinishedwork will receive lower grades.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will gain a sense of accomplish-ment and team spirit if they completeassignments and do them well.

Using Names and Looking at the Speaker1. What does using names and looking at the

speaker mean? Calling each other by nameand using eye contact.

2. Why is it important to use names and lookat the speaker? Everyone likes to be calledby name. When you look at the speaker, he

or she knows that you are paying attention.3. How will the working relationships in your

group improve if you use this skill? Groupmembers gain a sense that they are impor-tant contributing members when names areused and eye contact is made.

Dealing with Distractions1. What does dealing with distractions mean?

Avoiding problems that result from diver-sions or inattention to assigned work.

2. Why is it important to deal withdistrac-tions? Distractions can keep a group fromcompleting the assigned learning task.

3. How will the working relationships in yourgroup improve if you use this skill? Ifpositive steps are taken by groups to keepdistractions at bay, they will develop a senseof accomplishment and maturity aboutmastering this

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Helping Without Giving Answers1. What does helping without giving answers

mean? Giving assistance without revealingthe Eolution.

2. Why is it important to help without givinganswers? If you give answers to other groupmembers, they may not gain a sense ofunderstanding of the concept.

3. How will the working relationships in yourgroup improve if you use this skill? As allgroup members contribute ideas to thesolution of a problem, they will all gain asense of accomplishment and sense of pridein their group.

Honoring Individual Differences1. What does honoring individual differences

mean? Being respectful of all students'unique cultures, life experiences, andethnicities.

2. Why is it important to honor individualdifferences? Hostility can be avoided.Group harmony can be promoted.

3. How will the working relationships in yourgroup improve if you use this skill? Ten-sions will be reduced. A sense of belongingand camaraderie may develop. Individualsmay develop qualities of kindness, sensitiv-ity, and tolerance.

Intermediate Cooperative SkillsShowing Appreciation and Empathy1. What is meant by showing appreciation

and empathy? Showing respect, under-standing, and sensitivity to opinions that aredifferent from yours.

2. Why is it important to show appreciationand empathy? Hostility can be avoided.Group harmony can be promoted.

3. How will the working relationships in yourgroup improve if you use this skill? Ten-sions will be reduced. A sense of belongingand camaraderie may develop. Individualsmay develop qualities of kindness, sensitiv-ity, and tolerance.

Using "I" IvIessages1. What are "I" messages? Telling how you

feel by using the word "I" when you speak.For example, rather than say;rig, "You are

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wrong," say "I don't think so."2. Why is important to use "I" messages?

When you use the first person to expressyourself, others do not feel threatened oraccused so hostility can be avoided.

3. How will the working relationships in yourgroup improve if you use this skill orstrategy? Tensions will be avoided andgroup members will feel that they areappreciated.

Disagreeing in an Agreeable Way1. What is disagreeing in an agreeable way?

Expressing a different opinion or answeringin a courteous and good-natured way.

2. Why is it important to disagree in anagreeable way? Personal criticisms and "putdowns" create a negative atmosphere in thegroup.

3. How will the working relationships in yourgroup improve if you use this skill? Whenideas, not people, are criticized, groupmembers do not feel insulted and hostilitiescan be avoided.

Active Listening1. What is active listening? Using physicai

and verbal messages to let the speaker knowthat you are energetically processinginformation.

2. Why is it important to use active listening?Understanding of concepts will be enhancedand the group product will reflect a highlevel of thinking and communication.

3. How will the working relationships in yourgroup improve if you use this skill? Whenthe speaker is not interrupted and all stu-dents are attentive to communication,group members feel that what they arecontributing is worthwhile.

Questioning1. What does questioning mean? Inquiring,

or asking for more information orclarification.

2. Why is it important to use questioning?Concepts can be clarified; someone off taskcan be encouraged to participate; shy groupmembers can be motivated to get involved.

3. How will the working relationships in your

Copyright Glencoe Divirion of Macmillan/McGraw.Hill

27

group improve if you use this skill?Communication will be enhanced.

Summarizing1. What is summarizing? Reviewing informa-

tion.2. Why is it important to use summarizing? It

helps organize what has been done and whatstill needs to be done.

3. How will the working relationships in yourgroup improve if you use this skill? Whengroup work is completed effectively andefficiently students are proud of their group.

Paraphrasing1. What is paraphrasing? Restating informa-

tion in other words.2. Why is it important to use paraphrasing?

Information can be clarified and pointsemphasized.

3. How will the working relationships in yourgroup improve if you use this skill? Com-munication is enhanced.

Managing and Organizing1. What does managing and organizing

mean? Planning and arranging work soit will be accomplished efficiently andeffectively.

2. Why is it important to manage and orga-nize? Assignments will be completed effi-ciently and effectively.

3. How will the working relationships in yourgroup improve if you use this skill? Goalsare more easily achieved when a group iswell organized. Accomplishing goals willgive groups pride in their ability to worktogether and also generate positive attitudes.

Checking for Accuracy1. What does checking for accuracy mean?

Comparing answers, making certain thatanswers are correct.

2. Why is important to check for accuracy?Work will be free of mistakes or errors. Abetter understanding of subject matter willdevelop.

3. How will the working relationships in yourgroup improve if you use this skill?

28

Improved group products will foster posi-tive interdependence.

Taking Responsibility1. What does taking responsibility mean?

Being willing and able to assume duties andobligations for yourself and for the group toaccomplish the assigned work.

2. Why is it important to take responsibility?Assignment cannot be completed if groupmembers do not take their responsibilitiesseriously.

3. How will the working relationships in yourgroup improve if you use this skill? Groupsmembers who take responsibility for theirown learning as well as for the learningof the group learn more than they couldalone.

Using Patience1. What does using patience mean? Being

tolerant of others, sticking to work in spiteof difficulties, not making hasty decisions.

2. Why is it important to use patience? Therewill be fewer frustrations, less tension, andless stress created for group members.

3. How will the working relationships in yourgroup improve if you use this skill? Groupmembers will feel accepted, feel a sense ofaccomplishment for sticking to the task, andwill develop a sense of maturity.

Keeping Calm/ Reducing Tension1. What does keeping calm/reducing tension

mean? Promoting a peaceful group atmo-sphere.

2. Why is it important to keep calm andreduce tension? A tranquil atmospherein the group promotes higher levels oflearning.

3. How will the working relationships in yourgroup improve if you use this skill? Hostil-ity will be controlled. No one feels threat-ened or insulted when tensions are reduced.

Advanced Cooperative SkillsElaborating1. What does elaborating mean? Expanding

on concepts, conclusions, and ideas relatedto the topic.

Copyright 0 Glencoe Division of Macmillan/McGraw.Hill 25

2. Why is it important to elaborate? Deepercomprehension and higher achievement willresult.

3. How will the working relationships in yourgroup improve if you use this skill? Higherachievement will result in greater motiva-tion and improved attitudes.

Probing1. What does probing mean? Asking ques-

tions that take the subject to greater depthto ensure the correct answer. Nonaccusatoryquestions such as "Why?" and "Can yougive an example?" are used.

2. Why is it important to use probing?Ensures that answers are correct.

3. How will the working relationships in yourgroup improve if you use this skill? Higherachievement will lead to higher self-esteem.

Asking for Justification1. What does asking for justification mean?

Proving that the answer is right or giving areason for the answer.

2. Why is it important to ask for justifica-tion? Helps students think through answersand be more certain of their accuracy.

3. How will the working relationships in yourgroup improve if you use this skill? Higherachievement will lead to positive attitudes.

Advocating a Position1. What does advocating a position mean?

Taking a stand on a question or issue.2. Why is it important to be able to advocate

a position? In order to sway people to yourline of thinking, it is important to be non-judgmental and respectful of others' viewswhile presenting your position positively.

3. How will the working relationships in yourgroup improve if you use this skill? Respectfor others' opinions will reduce conflict inthe group.

26

Setting Goals1. What does setting goals mean? Establishing

priorities.2. Why is it important to set goals? Work is

done more efficiently if goals are defined.3. How will the working relationships in your

group improve if you use this skill? Therewill be less disruptive and distractingbehavior.

Compromising1. What does compromising mean? Settling

an issue by mutual agreement.Why is it important to compromise?Compromise builds respect for others andreduces interpersonal conflict.

3. How will the working relationships in yourgroup improve if you use this skill orstrategy? Learning to criticize ideas and notpeople, to paraphrase others' statements toensure understanding, and modifying yourposition in view of convincing argumentswill lead to maturity and development ofgood judgment.

Confronting Specific ProblemsWhat does confronting specific problemsmean? Addressing problems with "I" mes-sages; not accusing, calling names, or usingsarcasm; addressing only behavior that canbe changed, not personality traits or dis-abilities; aiming to resolve a problem, ratherthan winning.

2. Why is it important to confront specificproblems? Interpersonal conflict will bereduced and qualities of kindness, sensitiv-ity, and tolerance will develop.

3. How will the working relationships in yourgroup improve if you use this skill? Ten-sion will be avoided and interpersonalrelationships will improve. The group willfunction better as a team and accomplishgoals more effectively.

1.

Copyright 0 Glencoe Division of hiscmillan/McGraw.Hill

29

BIBLIOGRAPHY ..saMi.".V.MAIMMINV,MrsEME.,79%.5-,MMVATZUP.M.M750ga',..,M,N,MMR:WANZMWZMWM. :...V-OMFIANUMMZI:XM'amr

Adams, Dennis M., and Mary E. Hamm.Cooperative Learning, Critical Thinking andCollaboration Across the Curriculum.Springfield, IL: Charles C. ThomasPublisher, 1990.

Aronson, Elliot, Nancy Blaney, StephanCookie, Jev Sikes, and Matthew Snapp.The Jigsaw Classroom. Beverly Hills: SagePublications, 1978.

Clarke, Judy, Ron Wideman, and Susan Eadie.Together We Learn. Scarborough, Ontario:Prentice-Hall, 1990.

Cohen, Elizabeth G. Designing Groupwork:Strategies for the Heterogeneous Classrooms.New York: Teachers College Press, 1986.

Dishon, Dee, and Pat Wilson O'Leary. AGuidebook for Cooperative Learning: ATechnique for Creating More EffectiveSchools. Holmes Beach, FL: LearningPublications, Inc., 1987.

Gibbs, Jeanne. Tribes: A Process for Social Devel-opment and Cooperative Learning. SantaRosa, CA: Center Source Publications, 1987.

Graves, Nancy, and Ted Graves. What IsCooperative Learning? Tips for Teachers andTrainers. Santa Cruz, CA: CooperativeCollege of California, 1990.

Hassard, Jack. Science Experiences. Menlo Park,CA: Addison-Wesley, 1990.

Johnson, David W. Reaching Out: InterpersonalEffectiveness and Self-Actualization.Englewood Cliffs, NJ: Prentice-Hall, 1986.

Johnson, David W., and Frank P. Johnson.Joining Together: Group Theory and GroupSkills, Englewood Cliffs, NJ: Prentice-Hall,1987.

Johnson, David W., and Roger T. Johnson.Circles of Learning: Cooperation in the Class-room. Alexandria,VA: Association for Super-vision and Curriculum Development, 1984.

30

Johnson, David W., and Roger T. Johnson,Creative Conflict. Edina, MN: InteractionBook Company, 1987.

Johnson, David W., and Roger T. Johnson.Cooperation and Competition: Theory andResearch :lina, MN: Interaction BookCompany. 1989.

Johnson, David W., and Roger T. Johnson.Learning Together and Alone: Cooperative,Competitive, and Individualistic Learning.Englewood Cliffs, NJ: Prentice-Hall, 1990.

Johnson, David W., Roger T. Johnson andEdythe Johnson Holubec. Cooperation in theClassroom. Edina, MN: Interaction BookCompany, 1990.

Johnson, Roger T., David W. Johnson, and7dythe Johnson Holubec. StructuringCooperative Learning Lesson Plans forTeachers. Edina, MN: Interaction BookCompany, 1987.

Kagan, Spencer. Cooperative Learning Resourcesfor Teachers. San Juan Capistrano, CA:Resources for Teachers, 1989.

Ogden, Sally, Cindy Hrebar, and Jim Fay. AGuide to Improving Teacher Effectiveness in aCooperative Classroom. Unpublished Manu-script, 1984.

Sharan, Shlomo, Editor. Cooperative Learning,Theory and Research. New York: Praeger,1990.

Slavin, Robert E. Cooperative Learning: StudentTeams. Washington, D.C.: National Educa-tion Association, 1987.

Slavin, Robert E. Student Team Learning: AnOverview and Practical Guide. Washington,D.C.: National Education Association, 1988.

Stanford, Gene. Developing Effective ClassroomGroups: A Practical Guide for Teachers. NewYork: A & W Publishers, 1977.

Copyright 0 Glencoe Division of Macmillan/McGraw.Hill 27

BLACKLINE MASTERS AND FACSIMILES

SAMPLE LETTER TO THE PRINCIPAL

Dear

This year I will be implementing cooperative learning in science classes. I trust thatthis will meet with your approval. You may know that cooperative learning is athoroughly tested method of instruction in which students work in small groups towarda common goal while using specific cooperative skills.

In cooperative learning, members of heterogeneous groups share leadership, havepositive interdependence, are responsible for each other's learning, produce a groupproduct, and receive group rewards. The emphasis is not only on the biological task, butalso on good working relationships and communication.

Educational research shows the following benefits of students engaged in coopera-tive learning:

Greater academic achievementHigher self-esteemUse of higher-level thought processesIncreased time on task

Cooperative learn:Lig employs highly structured planning and clear goals for indi-viduals as well as groups. Research shows that students learn a significant amount ofsubject matter from each other. Rather than leave successful communication to chance,the cooperative learning method capitalizes on the importance of interpersonal rela-tionships to adolescents. Students will be taught cooperative skills to ensure productivegroup work. Group products will be evaluated, but individuals will remain accountablefor their own learning.

There are many worthwhile benefits of cooperative learning in any classroomsetting, but current research shows that the low achiever has even more to gain, such as

Improved attitude toward science and schoolImproved attendanceLower drop-out rateReduced interpersonal conflictGreater motivation

I would like you to visit my classes periodically and discuss your observations withme as the year progresses. I shall keep you informed of our progress.

Sincerely,

3/Copyright C Glancoo Division of Macmillan/McGrow-Hill 29

SAMPLE LETTER TO PARENT OR GUARDIAN

Dear Parent or Guardian:

This year I will be implementing cooperative learning techniques in science classalong with traditional teaching methods. Cooperative learning is a thoroughly testedmethod of instruction in which students work in small groups toward a commonacademic goal while using specific cooperative skills.

Educational research shows the following benefits for students engaged in coopera-tive learning:

Greater academic achievement.Higher self-esteem.Increased motivation to learn.Use of higher level thought processes.

Cooperative learning employs highly structured planning and clear goals for indi-viduals as well as groups. Even though group products are evaluated, individuals areaccountable for their learning.

Please contact me if you have comments or questions. I am looking forward to asuccessful and exciting year of science.

Sincerely,

NOTE TO THE SUBSTITUTE TEACHER

Students in my classes work in cooperative learning groups. This means that they areresponsible not only for their own learning, but for that of other group members as well.They "sink or swim together." They divide up the task and share responsibilities equally.One evaluation is used when group products are produced; but students are also heldaccountable for their own learning as individuals.

Please use the attached transparency to explain the day's lesson. Review Procedureon the student worksheet. As students work, encourage them to use the cooperative skillor strategy for the lesson. When they ask you a question, ask them if they have askedeveryone in their group before you give an answer. You may want to use the attachedobservation sheet to record students' use of cooperative skills as they work together.

For a brief overview of cooperative learning, please read pages 5-7 in the booklet.

30 Copyright CD Glencoe Division of Macmillan/McGrew-Hill

32

ACTION PLAN

FORM GROUPS:

TOPIC OF THE DAY:

TASK:

GOAL:

COOPERATIVE LEARNING:

SPECIAL INSTRUCTIONS:

33

Copyright Glencoe Division of Macrnillan/McGraw.Hill 31

STUDENT QUESTIONS FOR EVALUATION OF COOPERATIVE LEARNING,,,,,

1. Evaluate your group on a scale of 1-10,with 10 being best, on your use of

today. Justify your evaluation.

E Evaluate each group member on a scale of1-10, with 10 being best, on your use of

today. Justify your evaluation bygiving specific examples.

3. 8. List two main strengths of your group.

il. List the most important thing yourgroup could do to improve. Be specific.You cannot list something like

more." That statement is notspecific.

C. List what your group could do to ac-complish the improvement listed above.Be specific. You cannot list vague sug-gestions such as "We should worktogether better."

4. 8. What was the effect of usingtoday? (agreement, paraphrasing, orother skill or strategy)

b. Why is this skill or strategy important?

5. What did you do today that helped im-prove the working relationships in yourgroup? Give specific examples.

6. When you were using today, whatspecific words did you use?

7. Did you today? If not, why not? Bespecific.

8. The next time you use , how couldyou improve? Give specific suggestions.

9. a. What part of this cooperative learningskill or strategy was easy? Why?

b. What part of this cooperative learningskill or strategy was difficult? Why?

10. Did you succeed in carrying out the coop-erative learning strategy today? Why orwhy not? Give specific reasons.

11. What are the advantages of using(Use this question when you have used aparticular strategy such as roundtable orjigsaw.)

32

12. What kind of nonverbal communicationdid you use to show

13. Describe a situation in real life in whichyou could use the skill you practiced today.

14. a. What did you like best about using thecooperative learning skill or strategy fortoday? Why?

b. What did you like least about using thecooperative learning skill or strategy fortoday? Why?

15. Compare the working relationships yourgroup has developed to date with theworking relationships in your last group.Be specific.

16. Explain in specific detail how your groupcould have been more effective today.

17. a. What have you done so far to resolve theproblems in your group? Be specific.

b. What could you do next? Be specific.

18. 8. What happened in your group todaythat made you feel good?

b. What didn't you like about what hap-pened in your group today?

19. a. What cooperative skill does your groupuse most effectively?

b. What cooperative skill does your groupneed to improve? How will you accom-plish this improvement? Give specificsuggestions.

20. Approximately how many times did groupmembers use ? What one thingcould you do to become better at

21. How does your group deal with distrac-tions and interruptions? Give specificexamples.

22. a. How did individual group memberscontribute to the group's working welltoday? Describe specific examples ofbehavior rather than focusing on theperson.

b. How did individual group members

Copyright CD Glencoe Division of Macmillan/McGrew-Hill 34

cause problems for the group today?Describe specific examples of behaviorrather than focusing on the person.

23. Circle the following phrases that bestdescribe your group:

Got started immediately

Stayed on task

Worked well together

Did not get started immediately

Did not stay on task

Did not cooperate

24. Circle the following statements that bestdescribe your group:

Everyone contributed.

We helped each other.

We listened carefully.

Not everyone contributed.

We did not help each other enough.

We did not listen carefully.

35

25. Circle the statements that best describeyour feelings:

I am satisfied with my group.

My group works productively.

I am not satisfied with my group.

My group does not work productively.

26. Describe the ways that your group helpedeach other learn today.

27. Describe something that people in yourgroup learned that you could not havelearned working alone.

28. a. What did your group accomplish today?

b. What helped you get it done?

C. What got in your way?

29. a. What one word would you use todescribe your group's working relation-ships today?

b. What one word would describe the wayyou would like your group to be?

Occasionally, such as before students change tonew groups and after they have been togetherfor several weeks, have groups answer some orall the Monthly Group Evaluation questionson page 35.

Copyright 0 Glencoe Division of Macmillan/McGraw-Hill 33

COOPERATION AWARD

THE COOPERATION AWARD

TO

FOR

STUDENT AGREEMENT

34

Me will improve in the cooperative skill of

(skill)

by

(date)

Signed:

Date:

rf---1))

Copyright © Glencoe Division of Macmillan/McGraw-Hill

36

MONTHLY INDIVIDUALThis form should be used once per quarter, or about every two months.Check the appropriate space.

Always Usually Sometimes Never

1. I contribute ideas and information.

2. I encourage others.

3. I ask questions

4. I ask for help when I need it.

5. I help other group members learn.

6. I help keep the group on task.

7. I make sure everyone in the group understands.

8. I use "I" messages.

9. I am positive.

10. I listen to the teacher's instructions.

11. Two skills I need to improve are and

MONTHLY GROUP EVALUATIONThis form should be used once per quarter, or about every two months.Check the appropriate space.

Always Usually Sometimes Never

1. Everyone contributes.

2. We encourage each other.

3. We ask each other questions.

4. We share the work equally.

5. We help each other learn.

6. We stay on task.

7. We solve our group's problems.

O. We use "I" messages.

9. We are positive.

10. We listen to the teacher's instructions.

11. Two skills we need to improve are and

Copyright C) Gismos Division of iliacmilisn/McGraw.Hill

3735

TEACHER OBSERVATION FORM

Form 1

Beginning ObservationsStart by teaching one skill and recording each use of the skill with a mark. Later you

may want to record students' initials and observe more skills at the same time.

Cooperative skillGroup

1 2 3 4 5 6 7 8_

36 Copyright Glencoe Division of Macmillan/McGraw-Hill

TEACHER OBSERVATION FORM

Form 2

Group Member Observation Form Group #

Start by teaching one skill and recording each use of the skill by a group memberwith a mark. Later you may want to observe more skills at one time. Or, keep thesheets and add on new skills later.

Cooperative skill Group member

39Copyright © Glencoe Division of Macmillan/McGrew.Hill 37

T-CHARTS

Active listening

Sounds like Looks like

Say "uh-huh" as Nodthe speaker talks. Eye contact

Use acknowledge- Lean forwardment from other Wait through pausesT-chart. Smile

Use open-ended Relaxed posturequestions to keep Hands unclenchedthe speaker talking. Arms not crossed

Paraphrase whatthe speaker says.

Use encouragementto keep thespeaker talking.

Do not immediatelydisagree and turnthe focus on yourown opinion.

Summarize thespeaker'sstatement.

Dealing with distractions

Sounds like Looks like

Could we haveeveryone'sattention?

Could we waiton that?

We could use yourhelp.

Hello?Excuse me.We'll talk about

that later.I want to get this

done first.Time's running out.I have to help my

group.

38

Hand gesture toget attention

Raised eyebrowsPoint to center of

tableEye contactLook at group

membersTap shoulder

Asking for justification

Sounds like

How do you knowthat?

Please explain that inanother way.

What is yourreasoning?

How did you get thatresult?

1Point at workEye contactLean forward in chairQuestioning

expressionInterested

expression

Looks like

Paraphrasing

Sounds like Looks like

Let's get on task.So, what you mean

is . . .

In other words . ..To sum up . . .

You mean that . . .

Let me get thisstraight .. .

SmileEye contactHand gesture: turn

palm up and openLean torward in chair

Encouraging participation

Sounds like Looks like

Use person's name.Ask for feedback:

What do youthink?How are youdoing so far?Is this O.K. withyou?What part doesn'tmake sense?What's wrong?

What can I do tohelp?

We need your ideas.EncouragementAre we all together

on this?

Copyright 0 Glom). Division of Mscmillan/McGraw.Hill

SmileNodEye contactLean forward in chairHand gesture:

"Come on"

Showing appreciation and empathy

Sounds like

I see what you mean.Hey, thanks!I appreciate that.That's great!I see your point.Yes.I hear you.That must have

made you feel . . .

Looks like

SmileEye contactNod headLean forward in seatLook of concernTouch arm

Questioning

Sounds like

Is this O.K. with you?Would you help me

with this?Do you think it should

be like this?What's next?Can you explain this

another way?What do you think?How does that work?How can we fix this?

Looks like

SmileRaised eyebrowsBcth palms up and

out to your sidesPuzzled frownEyes open wide

Using "I" messages

Sounds like

I think that will work.I think that won't

work.I don't want to do it

that way.I'm unhappy with

that.I don't think that's

right.I feel that we

should . . .

I like that.

Looks like

Eye contactLean forward in chairNodRelaxed positionHands unclenchedArms not crossed

4 1

Staying on task

Sounds like I Looks like

Let's get on task. SmileLet's do that later. NodCome on. Hand gesture:Let's get going. "Come on"We need you. Point to workLet's get with it. Tap on shoulder toLet's socialize at get attention

lunch. Eye contactTime's running out.

Acknowledging contributions

Sounds like Looks like

Let's get on task. SmileI see. Eye contactI didn't think of that. Lean forward inThat's a possibility. chairI understand. NodO.K. Pat on the backThat makes sense. Relaxed postureThat's interesting, with hands notThanks, that helps. clenched,That's reasonable. arms not crossed

Using agreement

Sounds like Looks like

I agree.I like that idea.All right!Wow!Right on!Great!Good idea!Super job!You're right!Far out!Absolutely!Yes!

Copyright Glencoe Division of Macmillan/McGraw.H111

NodSmileEye contactShake handsClapPat on the backHand gestures:

Thumbs upO.K."Give me five"High five

39

Sounds like

We need your help.Could you get more

materials?How could you help?What do you think?What should we do

next?Would you help us

with this?EncouragementUse person's name.It's your turn to . . .

I'm glad you'rein our groupbecause . . .

Looks like

SmileEye contactLean forward in chairPat on the backNodRelaxed postureHands unclenchedArms uncrossed

Disagreeing in an agreeable way

Sounds like

I hear what you'resaying, but whatabout . . . ?

O.K. or Yes, I under-stand, but . . .

Your point is welltaken, but . . .

That's a good point,however . . .

I think our viewsdiffer on that.

Would you agreewith me to thepoint of . . .

40

Looks like

Slight smileCalm facial

expressionLean forward in seatRelaxed upper bodyEye contactIntent listening

behavior

Sounds like Looks like

Are you sure aboutthat?

How is that like.. .Why?Can you give me

another example?Car you take that a

bit further?What if . . . ?

Can we look at thatanother way?

Let's think about howthat fits with whatwe did last week.

Puzzled frownLean forward in chair"The thinker'

position: elbow ondesk, chin restingon hand

Eye contact

Keeping calm and reducing tension

Sounds like Looks like

Let's be positive.Let's cool it.Could we lower our

voices?Let's start over.Could we all calm

down a little,please?

First let's decide whatyou two do agreeon.

Would you go alongwith this, instead?

Copyright © Glencoe Division of Macmillan/McGraw.Hill

Eye contactConcerned facial

expressionHand out, open,

palm upSlight smile

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