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The Inside Scoop: How Microsoft Built a Scale Lab with 120 Million Items across two 15 TB Content Databases Barry Waldbaum FAST Architect Microsoft Corporation Paul J. Learning Sr. Consultant Microsoft Corporation Paul Andrew Sr. Technical Product Manager Microsoft Corporation SPC399

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Page 1: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

The Inside Scoop:How Microsoft Built a Scale Lab with 120 Million Items across two 15 TB Content Databases

Barry WaldbaumFAST ArchitectMicrosoft Corporation

Paul J. LearningSr. ConsultantMicrosoft Corporation

Paul AndrewSr. Technical Product ManagerMicrosoft Corporation

SPC399

Page 2: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Session Objectives and Takeaways

Describe the very large scale test lab we did for

SharePoint

The test lab was shown in the keynote by Jeff Teper and Richard

Riley

Present Test Results for 6 series of testing on the

populated farm

Review Architecture for SharePoint and FAST

Identify lessons learned from building a large-scale

environment

Discuss tools leveraged to create & load content,

performance test

Page 3: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Project Overview and ResultsPaul Andrew, Sr. Technical Product Manager

Page 4: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Demonstrate very large SharePoint Farm Example of new SharePoint Boundaries and Limits

Enterprise Content Management (ECM) document archive scenario Use average Office document types Largest scale limits are document archive focused

Scale out across multiple content databases Adds scale out and scale up

Test SharePoint without limits on hardware or storage resources

Index content with FAST Search Load test with 15,000 concurrent users Test upgrading on a very large farm

Scale Lab Test Goals

Page 5: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Content database 60 million

Scale out permits multiple

New docs saved to dropbox

Content routing rules Separate content

databases Index all content with

FAST

Multiple SharePoint Content Databases

 

DocumentsDrop Box Document

Library 

 

FAST Search Index

Archive Content

Database(s)

 

Content Routing

Page 6: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

New boundaries and limits for SharePoint released in July 2011

SharePoint can scale to any customer requirement Partly thanks to this test lab Up to 200GB supported as before Up to 4TB supported for ALL scenarios with requirements

guidance Unlimited size supported for Document Archive scenarios

with requirements guidance New limit of 60 Million items in a content database 5TB SQL Server database instance limit is removed Remote Blob Storage (RBS) does not alter these limits

Software Boundaries and Limits Impacted

Page 7: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

RBS allows Binary Large Objects to be stored outside SQL Server Reduces the size of the SQL Server database to metadata only This may be just 5% the total SharePoint Content Database

RBS does not alter SharePoint content size limits Blob and Metadata must be synchronized during backup/ restore Storage must return TTFB under 20 mS RBS extensions must use supported SharePoint APIs and not do direct

SQL database access RBS Benefits

Allows use of NAS (with iSCSI) ISV’s adding Tiered storage ISV’s adding custom Backup and Restore and other management features Performance improvements have been seen with > 1Mb files Useful in write once archive scenarios

We didn’t use RBS in this test lab

Value of Remote Blob Storage (RBS)

Page 8: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

The report with all this detail published on Monday

http://go.microsoft.com/fwlink/?LinkId=229493

or http://blogs.msdn.com/pandrew

Very Large Scale Lab Whitepaper

announcing

Page 9: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

NEC – Provided the Express5800 ServersIntel – Provided Westmere ProcessorsEMC – Provided the VNX5700 SAN

Partner Contributions

Page 10: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing
Page 11: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Testing Baseline on 100 million items, 30 TBDocument Download 30%

Browse Library 40%

Search Query 30%

Think Time 10 seconds

Concurrent Users 10,000

Requests Per Second at Load 200

Test Duration 1 hour

Web Caching On

FAST Content Indexing Paused

Number Web Front End Servers 3

User Ramp 100 users/ 30 seconds

Test Agents 19

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4,000, 10,000, 15,000 Web Front Ends consistently used 2.5 GB RAM CPU use on WFE’s went down from 55% to 30% for

15,000 15,000 user load introduced some response delay

Load Test Series A – Vary User Load

A.1 4000 A.2 10,000 A.3 15,0000

5

10

15

20

25

Number WFEsAvg Page TimeAvg Response Time

A.1 4000 A.2 10,000 A.3 15,0000.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

Avg CPU PACNEC01Avg CPU APP-1Avg CPU WFE-1Avg CPU WFE-2Avg CPU WFE-3Avg CPU WFE-4Avg CPU WFE-5Avg CPU WFE-6

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16GB, 32GB, 64GB, 128GB, 256GB, 600GB No significant change in performance Response time has a curve, but all under 1 second

Load Test Series B – Vary SQL RAM

B.1 16GB

B.2 32GB

B.3 64GB

B.4 128GB

B.5 256GB

B.6 600GB

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Avg Page TimeAvg Response Time

B.1 16GB

B.2 32GB

B.3 64GB

B.4 128GB

B.5 256GB

B.6 600GB

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

Avg CPU WFE-1Avg CPU WFE-2Avg CPU WFE-3Avg CPU PACNEC01Avg CPU APP-1

Page 14: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

15%, 30%, 40%, 50%, 50%, 75% Maximum of about 75 Search Queries Per Second for this

Farm Notice at 75% search we have exceeded the search

capacity

Load Test Series C – Vary Search Transaction Mix

C.1 15% C.2 30% C.3 40% C.4 50% C.5 50% C.6 75%0

50

100

150

200

250

Avg RPS

C.1 15% C.2 30% C.3 40% C.4 50% C.5 50% C.6 75%0

5

10

15

20

25

30

Avg Page TimeAvg Response Time

Page 15: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

4GB, 6GB, 8 GB, 16GB No impact on Requests Per Second Minimal impact on response time at 4GB

Load Test Series D – Vary Front End Server RAM

D.1 4GB D.2 6GB D.3 8GB D.4 16GB0

0.05

0.1

0.15

0.2

0.25

Avg Page TimeAvg Response Time

D.1 4GB D.2 6GB D.3 8GB D.4 16GB0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

Avg CPU WFE-1Avg CPU WFE-2Avg CPU WFE-3Avg CPU PACNEC01Avg CPU APP-1Avg CPU WFE-4

Page 16: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

2, 3, 4, 5, 6 2 WFEs was clearly not enough, RPS was down a little

also for 2 Nice chart showing reducing CPU as number WFEs

increases

Load Test Series E – Vary Number Web Front Ends

E.1 2 WFEs

E.2 3 WFEs

E.3 4 WFEs

E.4 5 WFEs

E.5 6 WFEs

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Avg CPU WFE-1Avg CPU WFE-2Avg CPU WFE-3Avg CPU WFE-4Avg CPU WFE-5Avg CPU WFE-6Avg CPU APP-1Avg CPU PACNEC01

E.1 2 WFEs

E.2 3 WFEs

E.3 4 WFEs

E.4 5 WFEs

E.5 6 WFEs

0

1

2

3

4

5

6

7

8

9

Avg Page TimeAvg Response Time

Page 17: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

4 CPUs, 6 CPUs, 8 CPUs, 16 CPUs, 80 CPUs Impact in page response time when more resource

available Minimal impact to RPS at 4 CPUs

Load Test Series F – Vary SQL Server CPUs

F.1 4CPUs

F.2 6CPUs

F.3 8CPUs

F.4 16CPUs

F.5 80CPUs

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

Avg Page TimeAvg Response Time

F.1 4CPUs F.2 6CPUs F.3 8CPUs F.4 16CPUs F.5 80CPUs0

50

100

150

200

250

Avg RPS

Page 18: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Report published this week with all details of test farm and results

Published document generator and load tools Published increased software boundaries and limits for

SharePoint 120 million 256KB items loaded into 30TB SharePoint

farm FAST Search index to 100 million items Farm renders pages and search results under load in 0.2

seconds

Results from the Lab

Page 19: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

SharePoint ArchitecturePaul Learning, MCS Sr. Consultant

Page 20: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Paul LearningSr. ConsultantMicrosoft Consulting Services

Very Large SharePoint farm

demo

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Did you see the keynote?

Page 22: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Logical Architecture

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Physical Architecture

Page 24: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Hardware in the Lab – Physical SPDC01 (Domain Controller, DNS)

4 CPU Core, 8GB RAM, 33GB Disk PACNEC01 (SQL Host)

NEC Express5800/A1080a Server 80 CPU Core, 1TB RAM, 2x 8GB Fiber Optic HBAs SharePoint Service Application DBs and Content DBs,

FAST Admin DBs PACNEC02 (Hyper-V Host)

NEC Express5800/A1080a Server 64 CPU Core, 1TB RAM, 2x 8GB Fiber Optic HBAs

VNX5700 (Storage Area Network – SAN) 250x 600GB 7200 RPM SAS and 75x 2TB 5400 RPM NL-SAS drives in RAID10 for

120 TB 2x 8GB Fiber Optic HBAs

Page 25: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Hardware in the Lab – Virtual

35 Virtual Machinesin total

Testrig1 through 20 VS Controller and Test Agents APP-1 Central Administration, FAST SSA (Crawler,

Query) APP-2 Service Applications, FAST SSA, FAST Search

Center FAST-SSA-1/2 FAST Service and Administration FAST-IS1/4 FAST Search Indexers (Index, Search, Web

Analyzer) WFE-CRAWL1 Dedicated FAST Search Crawl Target

WFE WFE-1/6 SharePoint WFEs

Page 26: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Hardware in the Lab – Storage Area Network (SAN)

Content segregation to unique LUNs by database type is CRITICAL for reliability, high-scale and high-performance!

Page 27: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Data Sizing Details

Each NEC 1080a had 8x 146 GB drives

Two Document Center Sizes reflected below

Corpus total was ~30TB content

LUN #

Description Size (GB)

Server Disk Pool #

Drive Letter

0 SP Service DB 1,024 PACNEC01

0 F

1 PACNEC02 extra space

5,120 PACNEC02

0  

2 FAST Index 1 3,072 PACNEC02

0 F

3 FAST Index 2 3,072 PACNEC02

0 G

4 FAST Index 3 3,072 PACNEC02

0 H

5 FAST Index 4 3,072 PACNEC02

0 I

6 SP Content DB 1 7,500 PACNEC01

1 H

7 SP Content DB 2 6,850  

PACNEC01

1 I

8 SP Content DB 3 6,850 PACNEC01

1 J

9 SP Content DB 4 6,850 PACNEC01

1 K

10 SP Content DB TransLog

2,048 PACNEC01

1 G

11 SP Service DB TransLog

512 PACNEC01

0 L

12 Temp DB 2,048 PACNEC01

1 M

13 Temp DB Log 2,048 PACNEC01

0 N

14 SP Usage Health DB 3,072 PACNEC01

0 O

15 FAST Crawl DB / Admin DB

1,024 PACNEC01

1 P

16 Spare – not used 5,120 PACNEC01

2  

17 Bulk Office Doc Content

3,072 PACNEC01

Extra T

18 VMs Swap Files 1,024 PACNEC02

Extra K

19 DB Backup 1 16,384

PACNEC01

Extra R

20 DB Backup 2 16,384

PACNEC01

Extra S

Pool #

Description Drive Type

Capacity (GB)

Allocate (GB)

0 FAST SAS 31,967 24,7351 Content DB SAS 34,631 34,0812 Not used NL SAS 58,586 5,261

SQL Content File FileGroup LUN Size (TB)SPCPrimary01.mdf Primary H:/ 0.01SPCData0102.ndf SPCData01 I:/ 3.67SPCData0103.ndf SPCData01 J:/ 4.39SPCData0104.ndf SPCData01 K:/ 3.47SPCData0105.ndf SPCData01 H:/ 3.14SPCData0106.ndf SPCData01 O:/ 0.01Document Center 1 TOTALS: 14.68SPCPrimary02.mdf Primary H:/ 0.01SPCData0202.ndf SPCData02 I:/ 3.02SPCData0203.ndf SPCData02 J:/ 2.93SPCData0204.ndf SPCData02 K:/ 3.23SPCData0205.ndf SPCData02 H:/ 3.54SPCData0206.ndf SPCData02 O:/ 2.32Document Center 2 TOTALS: 15.04CORPUS TOTAL: 29.71

Page 28: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Data IOPSLUN LUN

DescriptionSize (GB) Reads

IOPS (MAX)

Writes IOPS (MAX)

Total IOPS (MAX)

IOPS per GB

IOPS/GB from SQLIO

IOPS from SQLIO

G: Content DBs TranLog

412 5,437 11,923 17,360 8.48 16.3

H: Content DBs 1 6,850 5,203 18,546 23,749 3.47

I: Content DBs 2 6,850 5,284 11,791 17,075 2.49

J: Content DBs 3 7,500 5,636 11,544 17,180 2.29

K: Content DBs 4 6,850 5,407 11,146 16,553 2.42

L: Service DBs TranLog

0.7 5,285 10,801 16,086 31.42 61.25

M: TempDB 16 5,282 11,089 16,371 7.99 11.83

N: TempDB Log 8.5 5,640 11,790 17,429 8.51 15.76

O: Content DBs 5 2,388 5,400 11,818 17,218 5.60 10.26

P: Crawl/Admin DBs

491 5,249 11,217 16,467 16.08 24.81

TOTAL: 31,365 53,824 121,667 175,491 105,730

AVERAGE: 3,136 5,382 12,167 17,549 5.6 22

Page 29: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

BulkLoader Utility Up to 10 million unique Word, Excel, PowerPoint and HTML documents Variable size (250KB used in lab effort) .NET Framework 4.0, OpenXML 2.0 SDK and Wikipedia dump file

required http://code.msdn.microsoft.com/Bulk-Loader-Create-Unique-eeb2d084

LoadBulk2SP Utility 4 Processes containing 16 Threads each targeting unique DL Mimics Folder/File hierarchy from file system Loads using SPFileCollection.Add() method Top load achieved was 233 documents/second Average load achieved was 127 documents/second http://code.msdn.microsoft.com/Load-Bulk-Content-to-3f379974

Document Creation and Loading

Page 30: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Applying Service Pack 1 and June Cumulative Update

Server SP1 (h:mm:ss) June CU (h:mm:ss) PSConfig (h:mm:ss)APP-1 0:15:51 0:15:05 0:04:25APP-2 0:13:24 0:14:53 0:01:56WFE-1 0:08:11 0:08:07 0:01:36WFE-2 0:07:23 0:08:01 0:01:34WFE-3 0:07:39 0:07:47 0:01:34WFE-4 0:07:24 0:07:49 0:01:36WFE-5 0:08:18 0:08:34 0:01:36WFE-6 0:07:15 0:07:40 0:01:35WFE-CRAWL1 0:07:15 0:07:41 0:01:44FAST-SSA-1 0:08:45 0:08:44 0:01:37FAST-SSA-2 0:09:21 0:08:41 0:01:58TOTAL TIME: 1:40:46 1:43:02 0:21:11GRAND TOTAL: 3:44:59

Database Name

B/U Start B/U End Diff (h:mm:ss)

Size (TB) Notes

SPContent01 7/10/2011 9:56:00

7/10/2011 23:37:00

13:41:00 14.40 Pre-SP1

SPContent01 7/29/2011 14:22:10

7/30/2011 4:28:00

14:05:50 14.40 Post- SP1 / June CU

Page 31: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

SPC11 Keynote Demo SQL Server “Denali”

CTP3 Refresh Windows Cluster

Services SQL Availability

Group Client Access Point

with Clustered IP address

Reconstructed and connected to original SAN and Virtual Network

Full Farm Failover

Page 32: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

PURELY OUT OF BOX INSTALLATION FOR LARGE-SCALE LAB No caching enabled No Thresholds No Site Quotas

Provided adequate recommendation of 2 IOPS per GB SPFileCollection.Add() vs. SPFolder.CopyTo()

Add achieved max of 233 documents/seconds with 16 concurrent threads

CopyTo achieved max of 31 documents/second Loopback Check Registry Key

Create Registry key and set to DISABLE \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\

DisableLoopbackCheck=1

Lessons Learned for SharePoint

Page 33: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

SQL Server MAXDOP=1 ; Default Installation Value=0 Multiple LUNs on SAN and one virtual CPU to each LUN Database segregation to unique LUNs, spindles and CPUs Reduced SQL Server RAM to 600 GB Table Index Fragmentation (Bulk load only)

SP Timer Job (Health Analyzer) did not function correctly Microsoft.SharePoint.Administration.Health.DatabasesAreFragmented

Table indexes closely monitored during content loading Determined Indexes most impacted by load and created SQL

Stored Procedure to execute ALTER INDEX for dynamic rebuilds Stored Procedure also executes job to Update Statistics Procedure can be dynamically run at load start (Application

Configuration)

Lessons Learned for SQL Server

Page 34: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

FAST Search for SharePoint Barry Waldbaum, MCS Architect

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FAST Search Server 2010 for SharePoint

Built on SharePoint Search CenterLeverages all of innovations in SharePointOpen Web Parts, Federation, query suggestions, related queries, Did you mean?

Visual results connects users with contentThumbnails for Word and PowerPointVisual Best Bets highlight premium content Preview in browser without leaving the results

Deep Refinement

Thumbnails

Previews

Sort on any field

Similar Results

Page 36: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Big goals Access to big iron! Virtualized hardware and storage SharePoint topology Crawling SharePoint vs File Share content Monitoring at this scale

Why was this interesting to me?

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Screenshots

Page 38: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Screenshots

Page 39: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

FAST Topology 2 Physical nodes for

document processing 4 VMs

(16GB + 4 VCPUs) Index, Search, Web analyzer Disks:

C: 128GB VHD (not expanded, < 40GB used)

E: 3TB LUN IO Observed:

100MB/s Reads, 100MB/s Writes, 1K IOPS

Page 40: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

SharePoint topology for FAST Search 2 Crawl components + 2 Query components VM specs:

4 Virtual CPUs @ 16GB of memory C: 128GB VHD (not expanded, < 40GB used)

Crawl Store database kept on a dedicated LUN

Page 41: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Registry Settings on Crawler Nodes HKLM\SOFTWARE\Microsoft\Office Server\14.0\Search\Global\Gathering

Manager FilterProcessMemoryQuota

Default 100MB, Changed to 200MB DedicatedFilterProcessMemoryQuota

Default 100MB, Changed to 200MB

Monitoring the crawler via perfmon <confirm> OSS FAST plugin: Batches Open, Ready,

Submitted, Failed Incremental Crawl

Can take an hour to kick off, high database load 120M items crawldb stays under a 600GB Overall Crawl rate around 70 DPS

SharePoint Crawler Configuration

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We can run on big iron FAST can run on VMs, but physical nodes do have

advantages The SAN performed very well Monitor the crawl at least 3 times a day

SCOM SharePoint Perfmon FAST command line tools

Backup of the index is not recommended at scale

FAST Search Lessons Learned

Page 43: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

FAST has lots of tools to monitoring what’s going on! rc –r | select-string “# doc”

How busy are the doc procs Monitoring crawl queue size

Use reporting or SQL studio to see MSCrawlURL Indexerinfo –a doccount

Make sure all indexers are reporting to see how many are indexed in 1000 seconds

Indexerinfo –a status Monitor the health of the indexers and partition layout

Monitoring inside FAST

Page 44: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

The limit of document processors per node is 20 can be increased if procserver_21 is stopped 50 ran successfully on the physical nodes

System maintenance during a crawl: pause the crawl Do not ignore the capacity planning guide

Make sure your hardware is spec’d to the minimums Admin node makes a great VM!

FAST Search Tips and tricks

Page 45: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

Test Report (http://go.microsoft.com/fwlink/?LinkId=229493) SharePoint Server 2010 capacity management: Software boundaries and limits

(http://technet.microsoft.com/en-us/library/cc262787.aspx) Estimate performance and capacity requirements for large scale document repositories in SharePoint

Server 2010 (http://technet.microsoft.com/en-us/library/hh395916.aspx)

Storage and SQL Server capacity planning and configuration (SharePoint Server 2010) (http://technet.microsoft.com/en-us/library/cc298801.aspx)

SharePoint Performance and Capacity Planning Resource Center on TechNet (http://technet.microsoft.com/en-us/office/sharepointserver/bb736741)

Best practices for virtualization (SharePoint Server 2010) (http://technet.microsoft.com/en-us/library/hh295699.aspx)

Best practices for SQL Server 2008 in a SharePoint Server 2010 farm (http://technet.microsoft.com/en-us/library/hh292622.aspx)

Best practices for capacity management for SharePoint Server 2010 (http://technet.microsoft.com/en-us/library/hh403882.aspx)

Performance and Capacity Recommendations for FAST Search Server 2010 for SharePoint (http://technet.microsoft.com/en-us/library/gg702613.aspx)

Bulk Loader tool (http://code.msdn.microsoft.com/Bulk-Loader-Create-Unique-eeb2d084) LoadBulk2SP tool (http://code.msdn.microsoft.com/Load-Bulk-Content-to-3f379974) SharePoint Performance Testing Scripts (http://code.msdn.microsoft.com/SharePoint-Testing-

c621ae38)

References

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Page 47: Documents Drop Box Document Library FAST Search Index Archive Content Database(s) Content Routing

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted

to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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anaheim, ca

Conference 2011october 3–6 th

2011