doi drug/alcohol testing. overview u.s. department of the interior (doi) pharmchem, inc. partnership...

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DOI Drug/Alcohol Testing

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Page 1: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

DOI Drug/Alcohol Testing

Page 2: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Overview

U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services

High profile/visible program Problem free implementation Complies w/all Federal laws/regulations Competitive costs/reasonable prices We can run program from start to finish No worry to CEO; hassle free You wish all programs could work so well

Page 3: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

DOI

20+ years experience in Federal testing

Gold standard for testing (fed laws/regs)

Meets NIDA/SAMSHA standards Under e.o. (HHS) and DOT

(FHWA; FRA; FAA; RSPA)

Page 4: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Comprehensive Services Centralized collection; lab; MRO Develop agency policies/procedures Education/training for

employees/supervisors Overall program

implementation/administration Internet application to schedule/track

tests Seamlessly integrates collection/lab/mro

Page 5: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

75+ Federal Agencies Test Using DOI Bureau of Indian Affairs; National Park

Service; Fish & Wildlife; Bureau of Land Management; U.S. Forest Service

Executive Office of the President (Homeland Security); Health &

Human Services; Office of Personnel Management; Drug Enforcement

Administration; U.S. Secret Service; Federal Bureau of Prisons;

Page 6: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Federal Agencies Con’t

Immigration & Naturalization Service; Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc. Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc

Page 7: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

BIA Tribal Organizations

MT; AZ; NM; ND; SD; NE; CO; WA

Ft. Defiance; Ute Mountain; Truxton Canyon; Pima; Crow;Rocky Boys; etc

Page 8: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Drug Testing Positions

Firefighters Law Enforcement Teachers (people working w/

children) Equipment Operators Commercial Drivers License (CDL) Casino Workers

Page 9: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Collection Overview

Drug Testing Collection Kit Federal Drug Testing Custody and

Control Form (CC Form) Specimen collection to lab analysis

to MRO review

Page 10: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Drug/Alcohol Use Statistics (SAMHSA) Illegal drug use up from 15.9% to

18.8% (2000 to 2002) 70% of illegal drug users are

working adults 7.7% of full time workers use illegal

drugs 7 million young adults (18-25

years) use prescription drugs andnon-medical prescriptions

Page 11: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Why You Need Drug/Alcohol Testing Services Employees come from same general

population as drug users Use strongly associated w/ accidents;

absenteeism; turnover; work performance problems; thefts; medical/workers comp claims

Good message to family/friends about productivity/reduced stress

Ensures safety/security of employees; clients; visitors

Page 12: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Advantages of Starting a Drug/Alcohol Testing Program Overall employee wellness 3-part program (education/training;

EAP; testing) Benefits work force and family

members More healthful lifestyle; motivates;

teaches skills to deal w/ issues

Page 13: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

PharmChem, Inc.

Established in 1971 One of the largest providers of

urine drug testing and related services

Pioneered standards for forensic drug testing

Operates a fully certified laboratory

Page 14: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Premium Comprehensive Management™ (PCM)

Fully integrated testing and management services

Flexible secure results reporting Technical and litigation support Service and statistical reports Web based services

Page 15: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Collection Site Management

Greater than 500,000 collections per year

5,000 sub-contracted collection sites in the United States (100 worldwide)

Automatic payment of collectors Focused collection sites Control of collection costs Quality Control Program

Page 16: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Commitment to Customer Service Available 7 am – 5 pm CST 70% of calls answered live Voicemail returned within 2 hours Quality control collection sites Quality Management System Customer Feedback

Page 17: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Laboratory Operations

Exceed the standards for SAMHSA certification

All inspections have been rated as “highly acceptable”

Internal quality control schemes 10% of all samples are control samples

Numerous external quality assurance schemes

Audited on an monthly basis

Page 18: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Various Testing Methods Urine Blood and Urine Alcohol Sweat On-site Testing Devices Saliva Hair

Page 19: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Starting a Drug/Alcohol Testing Program

With PharmChem and Department of the Interior

Page 20: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

How the Process Works

Complete collection management Quality analytical services Easy specimen tracking and result

reporting Medical Review Officer service Consolidated, accurate billing Management reports

Page 21: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Costs

Competitive costs based on market share/benchmarking

sliding scale based on agency needs In-house collections help reduce costs Free education/training Free setup and consultation Free internet application (schedule/track

tests)

Page 22: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Review

Start testing the same day you call Meets federal “gold standard” Cost effective; tailored to needs We help you run problem free

program We are happy to assist in any way

we can

Page 23: DOI Drug/Alcohol Testing. Overview U.S. Department of the Interior (DOI) Pharmchem, Inc. Partnership providing testing services High profile/visible program

Questions/Contact Us

Thanks for your time; hope to hear from you soon

Richard Hipkins; internet address (http://www.doi.gov/nbc/eps);

Email ([email protected]); tele (202-208-5638); fax (5455)

Dominique Delagnes; internet address (http://www.pharmchem.com); Email ([email protected] tele (800-466-5177 ext. 611); Fax (817-605-6411)