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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
Last updated: 12/20/2016
TABLE OF CONTENTS
Introduction 3 QA Sample Lead Time 4
Submission Requirements 5
Evaluation Disposition 6
Minimum Product Measurements 7 Bedding Textiles 7
Home Textiles (Bath, Kitchen, Window) 10
Care & Performance Testing 11 Bedding Textiles 12
Bath Textiles 14
Kitchen Textiles 15
Window Textiles 16
Minimum Construction Standards 17 Textiles Labeling Requirements 19 General Packaging Requirements 24 Packaging Requirements for Select Product Categories 26 Production Inspection 27 Pre-shipment Inspection 27
Post-shipment Inspection 28
Textiles Inspection Sampling Plan 29
California Prop 65 Compliance 30 CPSIA of 2008 Compliance 31 Appendix A: Textiles QA Standards Checklist 32
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
Last updated: 12/20/2016
INTRODUCTION
Quality Assurance Means No Surprises
HSN’s Quality Assurance (QA) program exists to ensure the proper execution of every product we buy and sell. This manual
contains specific information concerning the minimum quality standards HSN expects in the product it purchases. In
addition, we expect our partners to comply with all applicable legal requirements concerning the manufacture, sale and
advertising of products. In certain instances, HSN standards may be higher than the stated legal minimums. It is the partner’s
responsibility to read and understand the published guidelines that pertain to the industry. These include but are not limited
to:
• The Textile Fiber Products Identification Act: http://www.ftc.gov/os/statutes/textile/textlact.shtm
• The Wool Products Labeling Act: http://www.ftc.gov/os/statutes/textile/woolact.shtm
• The Fur Products Labeling Act: http://www.ftc.gov/os/statutes/textile/furact.shtm
• State Law for Labeling Filled Articles: http://abflo.info/usa_labels/index.htm
• The Amended Care Labeling Rule: http://www.ftc.gov/os/statutes/textile/carelbl.shtm
• The Consumer Product Safety Improvement Act of 2008. : http://www.cpsc.gov/about/cpsia/cpsia.html.
• California Proposition 65: http://www.oehha.ca.gov/prop65/prop65
• The information in this manual, in HSN’s Supply Chain Requirements Manual
https://view.hsn.net/Documents/documents.aspx, and in the Master Terms and Conditions
Because quality cannot be inspected into products, it is the goal of the HSN Quality Assurance program to collaborate with
our partners as early as practical in order to prevent defects. This partnership extends to design and materials selection
before the product is made, and includes all points in the manufacturing, packaging, shipping and post-delivery processes.
Therefore, it is within the purview of the HSN Quality Assurance program to maintain a close, direct partnership with our
vendors and their manufacturing facilities in order to support continuous improvement efforts and uphold the most efficient
and effective manufacturing practices.
It may be necessary at any time to visit a partner’s facility to ensure we mitigate risks to delivering 100% acceptable product.
Our partners are expected to support our efforts throughout the supply chain to provide our customers with an unsurpassed
purchase experience. Our partners are also expected to maintain world-class quality and delivery. Such expectations cannot
be met unless our partners work with us and maintain a comprehensive quality program of their own. All shipments must be
inspected for compliance before HSN ever sees the product.
HSN QA prepared this document to help you through the process of submitting products to HSN. This document contains
general information. It should not be considered a definitive source of regulatory guidance
Key Contacts
Please contact the following individuals with any questions you have:
Debbie Edmonds| QA Manager: Home Design & Improvements| 727.872.5099 | [email protected]
Frank Ruotolo | Sr. Manager QA Operations: Packaging | 727.872.7393 | [email protected]
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
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QA SAMPLE LEAD TIME
QA Sample Lead Time
The QA process is a critical part of making sure we maintain a reputation of trust and reliability with our customers– we
must ensure that our customers get the best quality, greatest value, and safest products. The first step in that process is
to submit the QA sample(s) and supporting documentation by the required number of days prior to your ship date.
The below table outlines the QA sample and product specification sheet lead time requirements.
Additional key milestones are outlined in Appendix B of the HSN Partner Supply Chain Requirements Manual.
https://view.hsn.net/WebDocuments/documents/9-Appendix.pdf
Maintaining proper timing of the QA process is important to ensure proper review of QA samples, specifications and
proposed product claims. Failure to comply with the required lead time standards can result in fees for late QA samples.
The Compliance section of the HSN Supply Chain Requirements Manual outlines the fees associated with late QA
samples.
https://view.hsn.net/WebDocuments/documents/8-Compliance.pdf
Brand QA Sample and Product Specification Sheet Lead Time
Top of Production (TOP) Samples 21 days Before Ship Date
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
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SUBMISSION REQUIREMENTS
How to Submit Your Samples to QA
A complete sample submission for textiles will consist of the following:
Complete product specification sheet submitted on the HSN Partner Portal
• Include all component and product details
• Include all proposed care instructions, features and benefits, objective and performance claims, and all talking points
for the on-air presentation
• Include all product measurements
• Include all claim substantiation, lab testing, label copy, inserts and instructions
• Include all required Prop 65 and CPSC compliance testing and documentation
• Prior to sending a sample to HSN QA print and affix the sample label:
• Print the sample label found in the product specification sheet
• Affix label to the sample so that the item can be identified upon receipt
For guidance on how to create a specification sheet on the partner portal, please view the Product specification sheet
tutorials. https://view.hsn.net/Documents/Documents.aspx?dt=SpecSheetTutorials
A printed guide is also available https://view.hsn.net/WebDocuments/documents/13_HowtoCreateaSpecSheet.pdf
NOTE: The product specification sheets MUST be completed and submitted prior to sending samples to QA; samples
without specification sheets will not be reviewed
TOP (Top of Production) sample:
• Representative of the final product from the production lot is required. All colorways must be provided.
• Queen size is required for sized bedding textiles
• Made using actual fabric and trims
• Include all internal and external packaging (i.e. shipper carton, polybags, void fill cushioning)
• Include all product components with intended labeling
• Include all inserts, instruction and any other material that is to go to the customer
Shipment of QA Samples
• Ship all QA samples to HSN QA as outlined in the Product Samples section of the HSN Supply Chain Requirements
Manual. https://view.hsn.net/WebDocuments/documents/3-Product%20Samples.pdf
After thoroughly reviewing the QA samples and specification sheet documentation, the HSN QA Product Evaluator will
issue a written evaluation report to the partner. The partner then reviews and responds to the issues noted in the report
and provides the information/materials requested.
The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising
team.
A production sample identical to the one received by HSN QA should be sent to the HSN Buyer.
NOTE: Merchandise must not be changed in any way after it is approved by HSN QA. Changes include labeling,
packaging, contents and components. Merchandise that has been modified will be returned. Contact HSN QA before any
changes are made.
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
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EVALUATION DISPOSITION
Evaluation Disposition
Products submitted to HSN QA will be reviewed by the QA evaluator and assigned one of the following evaluation statuses:
Received: A physical product sample has been received, but the product specification sheet has not been submitted by the
partner and/or approved by the HSN Merchandising team. An evaluation in Received status requires submission and approval
of the product specification sheet prior to initiation of the formal QA evaluation process.
Pending: QA has received a sample and a Merchandising-approved spec sheet. The evaluation is in process and/or there are
open issues that require the partner to provide information, samples or corrective action.
Approved: QA has evaluated the sample and found that it meets HSN standards. The product is approved to ship.
Approved Pending: QA has evaluated the sample and found that there are only minor open issues preventing product approval
(for example, on-site inspection or testing documentation that does not affect the features and benefits). Products placed into
Approved Pending status require closure of the remaining issues before final approval. Once the open issues are resolved, the
evaluator updates the status to Approved.
Rejected: QA has evaluated the sample and found that it does NOT meet HSN standards, and that the partner was unable to
provide appropriate corrective action.
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
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MINIMUM PRODUCT MEASUREMENTS – BEDDING TEXTILES
Size
BASIC COMFORTER
Width x Length (inches)
Tolerance ±2”
PREMIUM COMFORTER
Width x Length (inches)
Tolerance ±2”
LUXURY COMFORTER
Width x Length (inches)
Tolerance ±2”
Twin 66 x 86 68 x 88 68 x 90
Full 78 x 86 82 x 88 86 x 90
Full/Queen 86 x 92 NA NA
Queen 88 x 92 90 x 92 92 x 96
King 102 x 92 106 x 92 110 x 96
King/Cal King 102 x 96 102 x 96 106 x 100
Comforters
HSN employs variable sizing for comforters based upon the product tier designated by the HSN Merchandising team for
the item. The tiers apply to both down and down-alternative/poly fill comforters
PLEASE CHECK WITH YOUR HSN MERCHANDISING TEAM TO CONFIRM WHICH TIER APPLIES TO YOUR
PRODUCT.
The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums
Size
MATTRESS
Width x Length (inches)
Tolerance ±1”
MATTRESS TOPPER
Width x Length (inches)
Tolerance ±1”
MATTRESS PAD
Width x Length (inches)
Tolerance ±1” (W x L) ±1/2” (Pocket)
Twin 39 x 75 39 x 75 39 x 75 x 14
Full 54 x 75 54 x 75 54 x 75 x 16
Queen 60 x 80 60 x 80 60 x 80 x 16
King 76 x 80 76 x 80 76 x 80 x 16
Cal King 72 x 84 72 x 84 72 x 84 x 16
Mattresses, *Mattress Toppers & Pads
*Feather beds are considered equivalent to mattress toppers and subject to the required minimums for mattress toppers
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MINIMUM PRODUCT MEASUREMENTS – BEDDING TEXTILES CONTINUED
The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums
Size
FLAT SHEET
Width x Length (inches)
Tolerance ±2”
FITTED SHEET
Width x Length x Pocket Depth (inches)
Tolerance ±1” (W x L) ±1/2” (Pocket)
Twin 66 x 96 39 x 75 x 15
Full 81 x 96 54 x 75 x 15
Queen 90 x 102 60 x 80 x 15
King 108 x 102 78 x 80 x 15
Cal King 102 x 108 72 x 84 x 15
Sheets
Pillow Inserts, Protectors, Cases and Shams
Size
PILLOW INSERT
Width x Length (inches)
Tolerance ±1”
PILLOW PROTECTOR
Width x Length (inches)
Tolerance ±1/2”
PILLOW CASE
Width x Length (inches)
Tolerance ±1” (W x L)
PILLOW SHAM
Width x Length (inches)
Tolerance ±1” (W x L)
Standard 20 x 26 20 x 26 21 x 27 + 4 hem 20 x 26 (interior)
Jumbo 20 x 28 20 x 28 NA NA
Queen 20 x 30 20 x 30 21 x 32 + 4 hem NA
King 20 x 36 20 x 36 21 x 37 + 4 hem 20 x 36 (interior)
Euro 26 x 26 26 x 26 NA 25 x 25 (interior)
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
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MINIMUM PRODUCT MEASUREMENTS – BEDDING TEXTILES CONTINUED
The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums
Size
BEDSPREAD
Width x Length (inches)
Tolerance ±2”
BEDSKIRT
Width x Length (inches)
Tolerance ±1”
BLANKET
Width x Length (inches)
Tolerance ±2”
Twin 80 x 110 (21” min. drop) 39 x 75 + drop 66 x 90
Full 96 x 110 (21” min. drop) 54 x 75 + drop NA
Full/Queen NA NA 90 x 90
Queen 102 x 118 (21” min. drop) 60 x 80 + drop NA
King 120 x 118 (21” min. drop) 78 x 80 + drop NA
King/Cal King NA NA 108 x 90
Cal King 114 x 124 (21” min. drop) 72 x 84 + drop NA
Top of Bed Textiles
Size
COVERLET
Width x Length (inches)
Tolerance ±2”
DUVET
Width x Length (inches)
Tolerance ±2”
QUILT
Width x Length (inches)
Tolerance ±2”
Twin 68 x 86 68 x 88 68 x 86
Full NA NA NA
Full/Queen 90 x 94 90 x 90 88 x 90
Queen NA NA NA
King 108 x 94 106 x 92 106 x 90
Cal King 104 x 98 NA 102 x 94
Size
THROW
Width x Length (inches)
Tolerance ±2”
Standard 50 x 60
Oversized 55 x 75
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The MINIMUM acceptable measurements for each product type are shown in the below tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums
Bath Textiles
Product
BASIC
Width x Length (inches)
Tolerance ±1”
PREMIUM
Width x Length (inches)
Tolerance ±1”
Bath Mat 20 x 30 20 x 30
Bath Sheet 35 x 60 35 x 60
Bath Towel 27 x 52 30 x 54
Hand Towel 15 x 24 16 x 26
Wash Cloth 12 x 12 12 x 12
Beach Towel 34 x 63 40 x 65
Shower Curtain 72 x 72 72 x 72
MINIMUM PRODUCT MEASUREMENTS – HOME TEXTILES
Kitchen Textiles
Product Width x Length (inches)
Tolerance ±1”
Dish Cloth 19 x 29
Cocktail Napkin 6 x 6
Dinner Napkin 19 x 19
Place Mat 12 x 18
Runner 13 x 72
Round Table Cloth 60
Square Table Cloth 52 x 52
Rectangle Table Cloth 52 x 70
Apron (Full) 24 x 30
Pot Holder (Square) 8 x 8
Window Textiles
Product Width x Length (inches)
Tolerance ±1”
Window Panel 42 x 84
Valance 80 x 18
Tie Back 3 x 24
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CARE AND PERFORMANCE TESTING
Testing Requirements
HSN partners are required to ensure that the performance attributes/characteristics of the product being submitted to
HSN QA conform to the details approved by the HSN Merchandising team and as contained in the approved product
specifications sheet.
As part of the quality evaluation process, HSN QA will conduct internal testing on the submitted production samples to
validate accuracy of the attributes/characteristics.
In lieu of HSN internal testing of the samples, partners have the option to submit 3rd party test documentation via the
product specifications sheet as validation of the accuracy of the claimed performance attributes/characteristics.
At a minimum, the following performance tests are required for all textiles items purchased by HSN. Please note that
additional testing may be required (i.e. Flammability, Prop 65, Water Resistant, etc.)
• Appearance after care (laundering/dry cleaning)
• Dimensional stability
• Colorfastness to care
• Crocking (wet and/or dry)
• Fabric weight
• Fiber identification
• Thread count
HSN partners are required to ensure that the above performance characteristics have been validated to conform to the
details provided in the approved product specification sheet PRIOR to submission of samples to HSN QA.
Failure to meet the required care and performance testing requirements will result in REJECTION of the product until
such time as compliant product is available and care/performance characteristics validated.
A complete list of care and performance testing requirements may be found on the following pages of this document
• Bedding Textile Care & Performance Requirements
• Bath Textile Care & Performance Requirements
• Kitchen Textile Care & Performance Requirements
• Window Textile Care & Performance Requirements
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CARE AND PERFORMANCE TESTING – BEDDING TEXTILES
Test Property Test Method Requirements Colors
Fiber: Qualitative AATCC 20A As claimed Darkest color
Fabric Weight ASTM D3776 ± 5% Darkest color
Seam Strength ASTM D 1683 15 lbs/inch Darkest color
Fabric Count (Wovens) ASTM D3775 ± 5%
Darkest color
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Dimensional Stability to Care
AATCC 135/150 laundering or
commercial dry clean
Knits ± 5%
Wovens ± 3% Darkest color
Pilling Appearance
ASTM D 4970 (Martindale)
ASTM D 3512/14 (Random
Tumbler)
Class 3.5 @ 100 movements (Wovens)
Class 3 @ 30 minutes (Knits and Flannel) Darkest color
Appearance After Care AATCC 135/150 laundering or
commercial dry clean
Frayed Edges: None
Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
Fill Leakage: None
Fill Shifting: None
Smooth Appearance: 3.5
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading: 4.0
Darkest color
Standard Testing Requirements: Bedding Textiles
Test Property Test Method Requirements Colors
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Testing Requirements (for additional color ways)
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CARE AND PERFORMANCE TESTING – BEDDING TEXTILES CONTINUED
Test Property Test Method Requirements Colors
Oil Repellency (if claimed for oil based
stains)
AATCC 118 Initial Grade: 6.0
After 20 Washes: Grade 4.0 All colors
Aqueous Liquid Repellency (if claimed for
water based stains) AATCC 193
Initial Grade: 6.0
After 20 Washes: Grade 4.0
All colors
Soil Release AATCC 130 After wash: Class 4.0 All colors
Water Repellency AATCC 22 Initial Rating : 90
After 5 Washes: 80 All colors
Water Resistance AATCC 42 5g penetration, max All colors
Waterproof (fabric only) AATCC 127 No leakage All colors
Wrinkle Resistance ASTM D 128 Smooth Appearance: 4.0 Darkest color
Wicking Moisture AATCC 197 6” after 30 minutes Darkest color
Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors
Flammability (blankets) ASTM D4151 Class 1 All colors
Flammability (mattress pads and toppers) 16 CFR 1632 Maximum 2-inch burn
All colors
Flammability ASTM D1230 Class 1 All colors
Composition Analysis (Feather & Down) ASTM D4524 or IDFB 3 As claimed Darkest color
Species Identification (Feather & Down) Federal Std148A Method 2 or
IDFB-12 As claimed
Darkest color
Oxygen Number (Feather & Down) Federal Std148A Method 4 or
IDFB-7
<10.0- Clean
<4.8- Hypoallergenic Darkest color
Fill Power (Feather & Down) Federal Std148A Method 1 or
IDFB- 10B As claimed
Darkest color
Downproofness Federal Std 191-5530 or IDFL
Test Method 20. Rating: 4
Darkest color
Odor Evaluation IDFL Internal Test Method Rating: 4 Darkest color
Additional Testing Requirements (when applicable)
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CARE AND PERFORMANCE TESTING – BATH TEXTILES
Test Property Test Method Requirements Colors
Fiber: Qualitative AATCC 20A As claimed Darkest color
Fabric Weight ASTM D3776 ± 5% Darkest color
Seam Strength ASTM D 1683 15 lbs/inch Darkest color
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Dimensional Stability to Care
AATCC 135/150 laundering or
commercial dry clean
Knits ± 5%
Wovens ± 3% Darkest color
Appearance After Care AATCC 135/150 laundering or
commercial dry clean
Frayed Edges: None
Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
Smooth Appearance: 3.5
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading 4.0
Darkest color
Absorbency Terry Fabrics ASTM D4772 Minimum 10.0 ml All colors
Pile Retention ASTM D4685 Class 3 @ 300 cycles All colors
Standard Testing Requirements – Bath Towels, Hand Towels, Wash Cloths, etc.
Test Property Test Method Requirements Colors
Colorfastness: Sea Water AATCC 106 Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Colorfastness: Chlorinated Pool Water AATCC 162 Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Colorfastness to Active Ingredients in Cosmetic Products
(2% Salicylic Acid, 10% Benzoyl Peroxide, Roc Retinol Correxion Deep
Wrinkle Night Cream, Arm & Hammer Teeth Whitening Booster)
Spot Test for 5 minutes and 24
hours 4.0 minimum
All colors
Colorfastness: Chlorine Bleach Spot Test AATCC/ASTM TS 001 4.0 minimum All colors
Colorfastness: Chlorine Non Chlorine Bleach Spot Test AATCC/ASTM TS 001 4.0 minimum All colors
Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors
Flammability ASTM D 1230 Class 1 All colors
Additional Testing Requirements (when applicable)
Test Property Test Method Requirements Colors
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Absorbency Terry Fabrics ASTM D4772 Minimum 10.0 ml All colors
Pile Retention ASTM D4685 Class 3 @ 300 cycles All colors
Testing Requirements (for additional color ways)
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CARE AND PERFORMANCE TESTING – KITCHEN TEXTILES
Test Property Test Method Requirements Colors
Fiber: Qualitative AATCC 20A As claimed Darkest color
Fabric Weight ASTM D3776 ± 5% Darkest color
Seam Strength ASTM D 1683 15 lbs/inch Darkest color
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Dimensional Stability to Care
AATCC 135/150 laundering or
commercial dry clean
Knits ±% 5
Wovens ± 3% Darkest color
Pilling Appearance
ASTM D 4970 (Martindale)
ASTM D 3512/14 (Random
Tumbler)
Class 3.5 @ 100 movements (Wovens)
Class 3 @ 30 minutes (Knits and Flannel) Darkest color
Appearance After Care AATCC 135/150 laundering or
commercial dry clean
Frayed Edges: None
Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
Smooth Appearance: 3.5
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading : 4.0
Darkest color
Standard Testing Requirements – Table Cloths, Napkins, Placemats, Runners, etc.
Test Property Test Method Requirements Colors
Oil Repellency (if claimed for oil based
stains)
AATCC 118 Initial Grade: 6.0
After 20 Washes: Grade 4.0 All colors
Aqueous Liquid Repellency (if claimed for
water based stains) AATCC 193
Initial Grade: 6.0
After 20 Washes: Grade 4.0
Soil Release AATCC 130 After wash: Class 4.0 All colors
Water Repellency (if claimed) AATCC 22
Initial Rating : 90
After 5 Washes: 80
All colors
Water Resistance AATCC 42 5g penetration, max All colors
Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors
Flammability ASTM D 1230 Class 1 Darkest color
Additional Testing Requirements (when applicable)
Test Property Test Method Requirements Colors
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Testing Requirements (for additional color ways)
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CARE AND PERFORMANCE TESTING – WINDOW TEXTILES
Test Property Test Method Requirements Colors
Fiber: Qualitative AATCC 20A As claimed Darkest color
Fabric Weight ASTM D3776 ± 5% Darkest color
Seam Strength ASTM D 1683 15 lbs/inch Darkest color
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Dimensional Stability to Care
AATCC 135/150 laundering or
commercial dry clean
Knits ± 5%
Wovens ± 3% Darkest color
Pilling Appearance
ASTM D 4970 (Martindale)
ASTM D 3512/14 (Random
Tumbler)
Class 3.5 @ 100 movements (Wovens)
Class 3 @ 30 minutes (Knits and Flannel) Darkest color
Appearance After Care AATCC 135/150 laundering or
commercial dry clean
Frayed Edges: None
Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
Smooth Appearance: 3.5
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading: 4.0
Darkest color
Standard Testing Requirements – Curtains, Window Panels, Tie Backs, Upholstery etc.
Test Property Test Method Requirements Colors
Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors
Flammability ASTM D1230 Class 1 Darkest color
Additional Testing Requirements (when applicable)
Test Property Test Method Requirements Colors
Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors
Colorfastness to Care AATCC 61 (laundering)
AATCC 132 (dry cleaning)
Color Change: 4.0
Staining/Bleeding: 3.0
Self Staining 4.5
All colors
Testing Requirements (for additional color ways)
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MINIMUM CONSTRUCTION STANDARDS
Domestic/textile products submitted to HSN QA will be reviewed by QA according to the product construction guidelines
listed below:
Binding/Interlining
• Must have compatible shrinkage to shell fabric
• Fusible interlinings must not have bubbles, especially after dry cleaning
Buttons & Buttonholes
• Buttonholes must be lock stitched at end to avoid raveling
• Buttons must have lock stitch to avoid pulling thread and removing button
• Buttons must pass care label instructions and must not crack, chip, discolor, rust or melt
• Buttonhole must be wide enough to not pull away from edge of fabric
Composition Requirement
• Single fiber must be 100% – no foreign fiber
• Multi-fiber must be + 3.0% of stated fiber content
Fabric Construction
• First-quality fabrics must be used – no seconds
• The lot must be cut from only one shade of fabric; matching pieces must all be the same shade. Minimum shade
rating of 4.0 as per AATCC Gray Scale.
Fabric Properties • Thread count, yarn ply, fabric weight, yarn size and structure must be as per buyer specifications
Hems & Edge Finishing • Must be even and secure with no raw edges
Needle Cutting
• Must have correct needle size and type for fabric to prevent cuts
Seams
• Must be finished, secured and free from puckering
• 11 (+/- 1) stitches per inch on woven and knit
• 6 to 7 stitches per inch on leather and vinyl
• Serge/mock safety stitch on elastic (6 stitches per inch)
• All seams must be finished; raw edges are not acceptable
• Seams must be back tacked unless crossed by another seam
• On sheer fabrics, French, mock French or felled seams may be used
Snaps, Rivets, Zippers & Trims
• Must not have corrosion present on metal/metallic components
• Must pass care label instructions and not crack, chip, discolor, rust or melt
• Must be securely fastened, reinforced and colorfast
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MINIMUM CONSTRUCTION STANDARDS CONTINUED
Product Construction (continued)
Domestic/textile products submitted to HSN QA will be reviewed by the QA evaluator according to the specific product
construction guidelines listed below:
Stitching
• Thread must be colorfast; no broken top stitches and no open seams
Stress Points
• Must be back tacked or reinforced as necessary
Threads
• Monofilament thread is not acceptable unless specified in writing by the HSN buyer
• Thread must match unless specified as “contrast”
General Appearance
• Stains, dirt, oil
• Raw/unfinished edges
• Visible surface irregularities that are not inherent to the product
• Irregularities in coloration/pigmentation that are not inherent to the product
• Chipping, discoloration or rusting of hardware
• Fraying or raveling of buttonholes, trims or hems
• Deterioration of buttons
• Objectionable frosting, pilling or snagging
• Pile loss, inconsistent pile height or bare spots
• Poor sewing (open seams, run-offs, puckering, drop needle or broken/skipped stitches)
• Deterioration of elasticized areas
• Twisting of seams
• Migration or opening in filling material
• Misaligned borders or prints
• Poor registration of borders or prints
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PRODUCT LABELING
Domestic/textile products must be properly labeled to ensure compliance with applicable state and federal regulations.
Products must conform to quality requirements as well as the following general labeling guidelines:
Care Instructions
• Care instructions must conform to FTC care labeling regulations
• Font size must be legible
• Care instructions must be consistent with purchase orders, quality assurance reports and other hang tags
• All trim and hardware must be able to withstand selected care method
California Regulations
• State of California regulations from Bureau of Weights and Measures apply to all soft home accessory products
Company Name or Registered Identification Number (RN)
• Must conform to FTC rules
Country Of Origin
• Must be present on labeling and compliant with US CBP and FTC regulations
Federal Trade Commission Textile Fiber and Wool Products Identification Acts
• All textile products must conform to regulations in these acts
Fiber Content
• Wording of fibers cannot be abbreviated
• Total fiber content must add up to 100% and be listed in descending order of predominance
• Only generic fiber name is acceptable (trademarked fiber names are not acceptable)
• Must conform to FTC rulings on labeling
• Fiber content must be consistent with purchase orders, quality assurance reports and other hang tags
Label Placement
• Labels must remain legible and securely attached through the laundering cycle and for the life of the item
• Labels should be placed as noted below unless specifically approved in advance by HSN QA
Bedding textiles
• Side seam lengthwise – flat sheets, pillow cases, decorative pillows
• Side seam widthwise - comforters, toppers, bed pillows
• Corner seam – fitted sheets
Kitchen textiles
• Back side, top left, set in the seam of the double rolled hem – towels, washcloths
• Side seam – tablecloths, napkins
Bath textiles
• Back side, top left, set in the seam of the double rolled hem – towels, washcloths
• Back side, top left, set in the bottom of the eyelet seam– shower curtain
Window textiles
• Back side of the window treatment, top left, set inside the bottom of the rod pocket or tab top seam –
curtain panels, valances
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PRODUCT LABELING CONTINUED
Fiber Content must be labeled on textile products to comply with FTC guidelines. RN Numbers must be included on all
items, either attached or sewn.
Care Instructions must be sewn into the products in the same manner as the FTC care regulations for wearing apparel.
The HSN QA review process will confirm that care instructions are appropriately marked for all products. It is the
responsibility of the vendor/manufacturer to ensure that an independent laboratory has tested the products to meet the
claimed care instructions.
*Law Tag is not an FTC requirement, but state law requires it. It must appear on the product to identify any content that is
hidden from view from the consumer.
Country of Origin is an FTC requirement. It must appear on all products.
Size is required on the labeling of all products. Items requiring a Law Tag should have the size included on the actual law
tag. Items that do not require a law tag must have the size either affixed to the product or adhered to the packaging.
Item Fiber Content Care Instructions Law Tag
*see note Country of Origin Size
Bedding Textiles
Bed Pillow Yes Yes Yes* Yes Yes
Bedspread Yes Yes Yes* Yes Yes
Comforter Yes Yes Yes* Yes Yes
Duvet Yes Yes No Yes Yes
Feather Bed/Cover Yes Yes Yes* Yes Yes
Fiber Bed Yes Yes Yes* Yes Yes
Mattress Pad/Cover Yes Yes Yes* Yes Yes
Pillowcase Yes Yes No Yes Yes
Quilt Yes Yes Yes* Yes Yes
Sheet Yes Yes No Yes Yes
Home Textiles
Drapes Yes Yes No Yes Yes
Napkin Yes Yes No Yes Yes
Slipcover Yes Yes No Yes Yes
Tablecloth Yes Yes No Yes Yes
Throw Pillow Yes Yes Yes* Yes No
Throw Yes Yes No Yes Yes
Valance Yes Yes No Yes Yes
Wall Hanging No No Yes* No No
Bath Textiles
Bath Mat Yes Yes No Yes Yes
Shower Curtain Yes Yes No Yes Yes
Towel/Wash Cloth Yes No No Yes Yes
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All other relevant FTC labeling regulations must be followed
Labeling Examples:
PRODUCT LABELING CONTINUED
100% COTTON
MADE IN USA OF
IMPORTED MATERIALS
MACHINE WASH COLD
LINE DRY
RN # 12345
SHELL: 55% COTTON
35% POLYESTER
10% RAYON
FILL: 100% POLYESTER
BACKING: 60% COTTON
40% POLYESTER
MADE IN CHINA
SPOT CLEAN ONLY
RN #12345
Use only FTC GENERIC fiber names, and list them in
order of predominance of percent. Sectional disclosure is
required on multi-component items (shell, insulation, etc.
See example below.)
Country of origin of the piece goods’ manufacturer
May be on back of logo label (if it can be read by the
consumer at point of purchase) in English or may show
ASTM care symbols (these symbols may be used if they
fulfill necessary requirements.)
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State Law labels for Filled Articles (if applicable)
• The State Law Label is required for all of HSN’s stuffed or insulated orders to comply with appropriate Bedding
and Upholstered Articles Regulations
• This label must be sewn in and stacked with other appropriate labels
• Label must be a durable, non-woven white material with black print
• Each manufacturer is responsible for having its own registration number printed on the label
• Down lot numbers must be stamped on this label
• This label may be used for content, country of origin and size as specified on the format of the State Law Tag
• Manufacturer must contact every state that has an active tagging law covering their product and ask to be
licensed with them using manufacturer's existing number
• For a list of these states, order the current “Tagging Law Manual” from ISPA (International Sleep Products
Association) in Alexandria, VA. at (703) 683-8371
Example
PRODUCT LABELING CONTINUED
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Flammability Caution Label (on all small rugs)
• Flammability caution information can be placed on a loop label, a single ply of a durable non-woven white
material with black print, or on an existing information label
• Labels on products that do not meet the flammability requirements must be labeled as follows:
FLAMMABLE (FAILS U.S. DEPARTMENT OF COMMERCE STANDARD FF 2-70): SHOULD NOT BE
USED NEAR SOURCES OF IGNITION
• Products treated with flame retardants or made from fibers treated with flame retardants must be labeled with
the letter "T" pursuant to conditions of the CPSC
• The "T" shall be legibly and conspicuously placed on the label and/or invoice
Mattresses, Mattress/Box Spring Sets And Futons
• all mattresses and mattress/box spring sets must be certified by the manufacturer to comply with Federal
Standards 16 CFR 1632 and 1633 and be labeled accordingly
PRODUCT LABELING CONTINUED
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GENERAL PACKAGING REQUIREMENTS
The integrity of the container and packaging of the product as the customer will receive it are the partner’s responsibility. The
partner must ensure that the product packaging can withstand the shipping environment.
All products must be packaged in a manner that ensures they can pass the International Safe Transit Association (ISTA) 3A
testing protocol without any physical damage or impact to product assembly/functionality.
The partner should always perform their own drop, freeze, vibration or other testing to ensure that the packaging is resistant to
leakage or other damage.
Temperatures during transit can vary from below zero to 120oF. Such temperature extremes can cause items to separate, melt,
make contents brittle, or affect adhesives, etc. Time or temperature constraints on the shipping and/or storage conditions that
might affect product stability must be disclosed (for example, “avoid freezing”, “avoid temperatures in excess of…”) . Packaging
must be adequate to protect the product against these conditions.
The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising team. A
production sample identical to the one received by HSN QA should be sent to the HSN merchant.
Partners should consider packaging that is not only effective, but uses sustainable materials wherever possible to allow
recycling of packaging materials
NOTE: Partners are not, under any circumstances, permitted to substitute boxes or packaging for any item(s) unless approved
by the HSN Buyer and QA.
Additional information on packaging integrity can be found in the HSN Partner Supply Chain Requirements Manual – Quality
Assurance https://view.hsn.net/WebDocuments/documents/4-Quality%20Assurance.pdf
Below are key packaging guidelines for HSN products:
Battery Powered Products
Batteries must be packaged either uninstalled (shrink-wrapped or boxes), or inserted into position with an activation strip that
can be removed prior to customer use (activation strip must prevent batteries from operating)
Polybag Requirements
Polybags used for HSN products must meet the following minimum requirements:
• Bags must have a minimum thickness of 1.0 mil (1/1000 of an inch)
• Bags must be securely fastened either with tape or heat-sealing devices
• Bags measuring 5” x 7” or larger require the following wording:
Warning – To avoid danger of suffocation, keep away from babies and children. Do not use in cribs, beds or
play pens. This bag is not a toy.
• The above warning may be printed directly onto the bag or on an adhesive label attached to the bag
• The size of the print of such statements must be as follows:
Total Bag Length and Width Size of Print
25 – 29 inches at least 1/8”
30 – 39 inches at least 3/16”
40 – 59 inches at least 1/4”
60 inches or more at least 5/16”
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GENERAL PACKAGING REQUIREMENTS CONTINUED
Damage Prevention
• Decorative gift boxes should be shrink-wrapped, cello-wrapped or covered by a cardboard sleeve in a sealed polybag to
protect the finish and presentation of the product.
• Components should be secured in the inner carton to prevent scuffing and rattling. It is recommended that components be
individually wrapped to prevent excessive movement and breakage.
• Avoid glass-to-glass or ceramic-to-ceramic contact
• Packaging for delicate protruding features may require custom designed foam, or die cuts that contact only those areas of the
item strong enough to support the item’s weight.
• When using polybags as external packaging, the polybag should be of sufficient size and thickness to support the weight of
the items contained.
• Be wary of using a non-bubble “foam blanket” other than as a separator, because it has little impact resistance.
Other Packaging Considerations
• Partial fills, though correctly labeled for net quantity, can cause customer dissatisfaction and high return rates. The container
should be the appropriate size for the labeled net quantity.
• Small components and parts shall be packaged in a manner that provides high visibility to the customer upon unpacking.
Methods to provide visibility include the use of brightly colored bags/tape and markings to alert customer of parts location.
• High-efficiency packaging tends to use voids/cavities within EPS foam that may not be easily seen by customers; this
situation may generate negative customer feedback and requests for missing parts if not marked/packaged in a
highly visible manner.
• Sharp points and edges offering a hazard upon opening the package must be covered and secured.
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PACKAGING REQUIREMENTS FOR SELECT PRODUCT CATEGORIES
The following requirements will help you determine the best way to package goods within select product categories. For
additional guidance, please contact Frank Ruotolo at 727-872-7393 or [email protected]
Bedding Pillows
Recommended Packaging:
• Individually polybag each pillow and seal the polybag.
• The use of vacuum packing for bedding pillows is HIGHLY recommended to reduce packaging cube and shipping costs.
Comforters, Quilts & Coverlets
Recommended Packaging:
• All filled comforters must be individually packed.
• Pack each item into a vinyl zip bag and then into an appropriately sized re-shipper carton.
• The use of vacuum packing for bedding pillows is HIGHLY recommended to reduce packaging cube and shipping costs.
Rugs
Since rugs vary in material type and thickness, there may be exceptions to these packaging methods. The following are
general requirements for packaging rugs:
Recommended Packaging:
• Small Rugs (less than 4’ x 6’)
• Roll or fold the rug so that it measures less than 20” x 17” x 7”.
• Package in a polybag that is at least 1.5 mil thick and seal the bag.
• Large Rugs (4’ x 6’ and larger)
• Roll the rug and package into two polybags and seal both bags to ensure seal is retained throughout distribution.
• The inner bag must have a minimum thickness of 2.0 mil.
• The outer bag must be woven polypropylene or 5.0 mil (minimum thickness) polyethylene.
• A minimum of two nylon bands must be placed on all rugs.
Sheets/Duvets/Blankets/Towels/Throws/Tablecloths
Recommended Packaging:
• Sheets must be packaged in a re-closable vinyl zip bag
• or heat-sealed polybag over 1 mil thick
Throw Pillows
Recommended Packaging:
• Small throw pillows (18” x 18” or less) must be individually polybagged and labeled.
• Large throw pillows (greater than 18” x 18”) must be individually polybagged and boxed in re-shipper cartons
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PRODUCTION INSPECTION
Pre-Shipment Inspection
Production inspections can occur on-site (at the partner’s facility) or at the HSN Fulfillment Center. A Field Inspector will
selectively travel to manufacturers’ facilities to conduct on-site quality assurance inspections. Our QA On-Site Inspection
Program has had a tremendous impact on improving the quality of the products we sell. Designed to facilitate early detection
of quality issues upstream in the factories, the program has enabled the proactive management of product failures before the
order is shipped to HSN, or worse, our customers.
On-Site inspections are initiated by one or more of the following criteria:
• Products scheduled to be an HSN “Today’s Special” (TS -the primary featured item of the day)
• Key Items as defined by merchandising; this typically entails item orders valued over $75,000
• Products purchased under Import and/or Letter of Credit (LOC) terms
• Products from Partners who have been identified by QA as requiring close quality management
• Products from new Partners preparing for their premiere show
• Key brand or product launches
• Additionally, QA initiates on-site inspections when customers voice recurring concerns with a product’s quality.
On-Site field inspection requirements
• Items Shipping to HSN: Final Inspections for product must be 100% produced with at least 80% packaged, labeled and
ready for inspection. All applicable barcode tags and inserts must be available for review.
• Drop Ship Items: Final Inspections for product must be 100% produced with at least 10% packaged, labeled and ready
for inspection. All applicable barcode tags and inserts must be available for review.
• In addition to the final inspection, Today’s Special (TS) items may be required to have in-process inspection conducted
when the goods are 20% produced
On-site field inspection is based on
• ANSI/ASQC Z1.4-2003, -General Level 1 Inspection Level –Double Sampling Plan (1.5 AQL- Major, 4.0 AQL-Minor)
HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion.
On-site field inspections - the onsite inspector will conduct the following:
• Visual comparison against the product specifications to ensure consistency.
• Visual evaluation of quality (fabric, construction, etc.)
• Measurement against the approved specifications
• ISTA drop test of items in re-shippers.
• Comments, concerns, and contingencies noted during the sample evaluation will be given special attention during the
final inspection.
Defective merchandise identified during an inspection visit may be reworked, sorted or rejected. The PO quantity can be
adjusted to reflect the amounts minus the items not repaired in time for re-inspection.
NOTE: If the product will not be ready at the scheduled time of inspection, the partner must contact the Inspection Service
Provider, Onsite Inspection Coordinator and/or the Onsite Inspection Manager at least two days prior to the scheduled
inspection. Partners may incur fees for missed, postponed, cancelled, or failed inspections.
Additional information regarding onsite inspections can be found in the HSN Partner Supply Chain Requirements Manual
https://view.hsn.net/WebDocuments/documents/4-Quality%20Assurance.pdf
https://view.hsn.net/WebDocuments/documents/01_OnSiteWelcomeLetter.pdf
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PRODUCTION INSPECTION CONTINUED
Post-Shipment Inspection
Just like the On-Site inspection, the HSN Fulfillment QA (FQA) inspection is part of the Finished Product Inspection process
and acts as a follow-up to the Corporate QA (CQA) Evaluator’s Initial Product Inspection. This means that our FQA Inspectors,
like the On-Site Inspector, must:
• Assess the product’s conformance to Initial Product Evaluation
• Evaluate the presentation and functionality of the product labeling and packaging
• Identify any potential issues before the item ships to the customer
FQA Inspectors conduct their inspections solely from their respective Fulfillment Centers, pulling random product samples
from the same stock of items from which the customer receives her items. This affords HSN a prime opportunity to view the
finished product, packaging and all, in the same state as the customer receives it.
FQA inspectors will conduct a visual comparison against the product specifications to ensure consistency. Comments,
concerns, and contingencies noted during the sample evaluation will be given special attention during the final inspection.
Incoming merchandise will be inspected according to ANSI ASQC Z1.4-2003, Inspection Level 2, (Double Sampling) plan.
HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion.
Partners may be billed a chargeback fee whenever the inspected merchandise does not conform to the PO,
HSN QA evaluation samples, or Product Specification Sheet, or is not compliant with the requirements listed in this
manual or the “HSN Supply Chain Requirements Manual”. The chargeback and inspection fees are set forth in the
current Product Fee Schedule found in your HSN Partner Supply Chain Manual - Compliance.
https://view.hsn.net/WebDocuments/documents/8-Compliance.pdf
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PRODUCTION INSPECTION CONTINUED
lot size
Normal
(inspection level I) AQL
sample
1.5 AQL
(major defects)
4.0 AQL
(minor defects)
2 to 8 1st 2 0/2 0/2
2nd 2 1/2 1/2
9 to 15 1st 2 0/2 0/2
2nd 2 1/2 1/2
16 to 25 1st 2 0/2 0/2
2nd 2 1/2 1/2
26 to 50 1st 3 0/2 0/2
2nd 3 1/2 1/2
51 to 90 1st 3 0/2 0/2
2nd 3 1/2 1/2
91 to 150 1st 5 0/2 0/2
2nd 5 1/2 1/2
151 to 280 1st 8 0/2 0/2
2nd 8 1/2 1/2
281 to 500 1st 13 0/2 0/3
2nd 13 1/2 3/4
501 to 1,200 1st 20 0/2 1/4
2nd 20 1/2 4/5
1,201 to 3,200 1st 32 0/3 2/5
2nd 32 3/4 6/7
3,201 to 10,000 1st 50 1/4 3/7
2nd 50 4/5 8/9
10,001 to 35,000 1st 80 2/5 5/9
2nd 80 6/7 12/13
35,0001 to 150,000 1st 125 3/7 7/11
2nd 125 8/9 18/19
Textiles Onsite Inspection Sampling Plan
The chart below is based on ANSI/ASQ Z1.4-2008, Normal Inspection, General Level 1, Double Sampling Plan.
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COMPLIANCE: CALIFORNIA PROPOSITION 65
What is California Proposition 65?
Proposition 65 (Prop 65) is a law approved by California voters in a referendum in 1986. It requires the state to keep a list of
chemicals that cause cancer or reproductive toxicity. If a product contains a chemical on the list, a Prop 65 testing report must
be provided. You can access the list of 800-plus chemicals on the California Office of Environmental Health Hazard
Assessment website at http://www.oehha.ca.gov/prop65/prop65_list/Newlist.html. Lead, phthalates and other common
chemicals are on the Proposition 65 list.
All products manufactured, distributed or sold in California must comply with the exposure and/or labeling requirements
specified in Proposition 65. If a product contains a listed substance that will release from the product over time and in excess
of the Proposition 65 limits, specified warning statements must appear on or near the product at the time of purchase.
Covered Products
HSN Partners supplying any of the products listed below under Proposition 65, must ensure that all items comply with the
limits set forth. It is your responsibility to provide to HSN QA approved third-party laboratory reports with each item
submission. This requirement applies to normal as well as value-added and GWP items.
See California Proposition 65 Requirements document on the Partner Portal:
https://view.hsn.net/WebDocuments/documents/01_Prop65Guide.pdf
Certificate of Compliance with California’s Metal-Containing Jewelry Law
In addition to providing test reports evidencing compliance lead, cadmium and phthalates limits, all Jewelry and Watch items
submitted to HSN QA must include a declaration of compliance with California law(written on the Partner’s company
letterhead and uploaded to the Product Specification Sheet).
A sample of the required certificate of compliance language may be found on the HSN Partner Portal https://view.hsn.net/WebDocuments/documents/CA%20Metal%20Containing%20Jewelry%20Law%20Sample%20COC.doc
Apparel Cosmetic & Toiletry Bags Footwear Jewelry Wallets
Belts Electronics & Mobile Device Cases Gloves Key Chains Watches
Ceramic Tableware Eyeglass Cases Hats Scarves
Clutches Fashion Accessories Handbags Totes
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COMPLIANCE: CPSIA OF 2008
The Consumer Product Safety Improvement Act of 2008.
The Law now requires manufacturers and importers to certify that all products manufactured on or after November 12,
2008, are compliant with all applicable standards, rules and bans enforced by the Consumer Products Safety Commission
(CPSC). Compliance shall be evident by a declaration or certificate of conformity. The Certificate of Compliance is required
for applicable items. You can complete one and upload it to the Documents section of the product specification sheet. A
blank Certificate of Conformity form will also be posted in the HSN Partner Portal under for your information and within the
QA / PI Standards Manuals section
https://view.hsn.net/WebDocuments/documents/03_CPSIA%20Certificate%20of%20Conformity.pdf
Domestics/Textiles products subject to the Flammable Fabrics Act and any other article with a painted surface require
documentation of compliance with the CPSIA. http://www.cpsc.gov/about/cpsia/cpsia.html
Flammability Requirements
Domestics/Textiles items sold by HSN and subject to the Flammable Fabric Act must meet the flammability criteria of 16
CFR 1630-1633
• Mattresses and Mattress Pads (Flammable Fabric Acts 16CFR1632/1633)
• All Rugs and Carpets (Flammable Fabric Acts 16CFR1630/1631)
Partners must possess a test report from a CPSC accredited testing laboratory showing compliance. When in possession
of this documentation, the partner will upload a completed CPSIA Certificate of Conformity into the HSN Partner Portal
Product Specification Sheet for the item.
Product Type Method Reference Minimum Requirement
Area rugs & bath mats (small)
(up to 24 sq. ft. and no dimension > 6 ft.
16 CFR 1631 (FF-2-70) Must Pass
Area rugs & bath mats
(more than 24 sq. ft. or any dimension >6 ft.
16 CFR 1630 (FF 1-70) Must Pass
Bath towels, hand towels, beach towels & face cloths ASTM D1230 Class 1
Bed skirts & decorative accessories ASTM D1230 Class 1
Blankets & throws (flocked) ASTM D4151 Class 1
Blankets & throws (non-woven & woven)
Including felted & needle-punched
ASTM D4151 Class 1
Cotton & cotton-blend sheeting ASTM D1230 Class 1
Kitchen textiles (fabric, plastic & vinyl):
Dish cloths, towels, napkins, tablecloths, place mats & chair pads
ASTM D1230 Class 1
Home curtains & window treatments ASTM D1230 Class 1
Knit bedding products ASTM D1230 Class 1
Mattresses, box springs & futons 16 CFR 1632 & 1633 Must Pass
Mattress pads & pillow covers (non-woven & woven) 16 CFR 1632 Maximum 2-inch burn
Pillows <18 inches
>18 inches
*Exempt
California Technical Bulletin Section D/Part 1
Quilted items: decorative bedding & throws ASTM D1230 Class 1
Quilted items: pot holders, oven mitts & mats ASTM D1230 Class 1
Shower curtains (knit, woven & vinyl) ASTM D1230 Class 1
*Exempt items must not ignite, burn rapidly or readily support combustion.
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APPENDIX A – TEXTILES QA STANDARDS CHECKLIST
Sample Submission • Product specification sheet completed in the Partner Portal and submitted to the HSN Buyer
• Print and affix sample label from the spec sheet to all samples prior to submittal
• Mark the sample with “QA Sample – Do Not Open”
TOP SAMPLES
• TOP sample sent to HSN QA must be complete and packaged as intended for sale to the
customer
• Samples are from first 20% of production
• Samples are fully packaged and labeled
• Including all internal/external packaging, components, labeling, inserts and
instructions
• Queen Size is required for sized bedding textiles
• Samples represent each colorway
Packaging • Ensure the product packaging can withstand the shipping environment. Shipping hazards
include but are not limited to shock, vibration, compression, heat and humidity
• Protective packaging must be able to withstand ISTA (International Safe Transit Association)
2A and 3A test procedures
• All individual product shipping cartons and/or master cartons must meet or exceed the HSN
carton strength requirements published in the Supply Chain Manual. Cartons should be
marked with the BMC (box maker’s certificate) containing a declaration of carton strength.
• Submit the proposed product packaging to QA for evaluation (exactly as it will be sent to the
customer)
• QA provides a failure analysis and corrective action suggestion to improve the
packaging for items that fail package testing; a new sample with improved packaging
must be submitted to QA for re-testing
• Re-shipper must contain sufficient fill to prevent the item from shifting during transportation
• Polybags used to bundle sets must be a minimum of 1.0 mil thick; closure should be secured
by bag tape, twist tie or heat-sealed
• Polybags larger than 5” x 7” require a printed child suffocation warning that should read:
“Warning – To avoid danger of suffocation; keep away from babies and children. Do
not use in cribs, beds or play pens. This bag is not a toy.”
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APPENDIX A – TEXTILES QA STANDARDS CHECKLIST CONTINUED
Product Labeling The following information must be printed on a label and permanently affixed to the product.
• Brand
• Fiber content (by percentage)
• Care instructions (if necessary; including drying instructions)
• Size or finished dimensions (if applicable)
• RN number (if applicable)
• Country of origin
State Law Tag
Required for all filled, stuffed or insulated textile products to comply with the appropriate Bedding and
Upholstered Articles Regulations:
• Manufacturers/partners must have own registration number printed on the label
• Label must be sewn-in and stacked with other appropriate labels
• Label must be durable, non-woven white material with black print
• Label must state/disclose the fiber content of the fill
Documentation &
Compliance
All items and documentation must conform to current legal requirements and regulations, including
but not limited to applicable federal and state laws, Federal Trade Commission (FTC) requirements
and/or U.S. Custom requirements; it is the vendor’s responsibility to understand and comply with
these requirements
• CPSIA of 2008 Certificate of Conformity is required for items subject to the act, and CPSC
requirements including the Flammable Fabric Acts for Mattresses, Mattress Pads/Toppers,
Carpets and Rugs.
• Upload California Proposition 65 test reports to specification sheet
• Upload 3rd Party fiber content, care and performance testing for all colorways to specification
sheet
• All objective and performance claims must be substantiated
• Technical documentation and/or laboratory test data to substantiate objective and performance
claims (for both labeling and features and benefits)
• ASTM or other recognized standards must be followed when conducting efficacy/performance
tests
• All test data must be presented as a formal report by a competent and reliable scientific source
• Test data must indicate the methodology and results
• “Bonus” and/or “Gift with Purchase” claims require prior approval from the Legal Department to
ensure compliance with FTC guidelines
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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL
Last updated: 12/20/2016
APPENDIX A – TEXTILES QA STANDARDS CHECKLIST CONTINUED
QA Sample Production samples must conform to final approved spec sheet and be free from but not
limited to the following defects:
• Stains, dirt, oil
• Raw / unfinished edges
• Visible surface irregularities that are not inherent to the product
• Irregularities in coloration/pigmentation that are not inherent to the product
• Chipping, discoloration or rusting of hardware
• Fraying or raveling of buttonholes, trims or hems
• Deterioration of buttons
• Objectionable frosting, pilling and snagging
• Pile loss/ inconsistent pile height/bare spots
• Poor sewing (open seams, run-offs, puckering, drop needle, broken/skipped stitches)
• Open seams
• Deterioration of elasticized areas
• Twisting of seams
• Migration or opening in filling material
• Misaligned borders or prints
• Poor registration of borders or prints
Measurement • Samples must measure within tolerance of the dimensions approved by the HSN
Merchandising team, the published minimums and the approved product specifications
sheet.