9/9/2020

515 Shakespeare Dr.

Collegeville, Pennsylvania 19426

donramage@verizon.net (Server 1)

ibsi.com@verizon.net (Server 2)

donramage@ibsicom.com (Server 3)

(610)-454-1078 (Home)

(610)-454-1507 (Business)

(610)-564-7682 (Cell)

Don Ramage LinkIn

donald.ramage3

Resume SUMMARY: 4/21/2020

ResumeDRNG20200421.docx

Resume MASTER: 4/21/2020

ResumeDR20200414.docx

Profile Link: 1/8/2020 Don Ramage Profile.pdf

Web Site: www.ibsicom.com

EDUCATION:

Villanova

University (1991-1995) Major:

Masters Business Administration

Temple University

August, 1985 Major: BS Electrical

Engineering

Temple University

(1979-1985)

Major: Architectural Engineering

Don Ramage

Good

Better

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Don Ramage Don Ramage Project Manager, PMO, Business Analyst, Solution Architect

IT Professional working in the following domains; Insurance(2)

, Engineering(8)

, Pharmaceutical(12)

, Health

Care(2)

, Finance(6)

, Marketing(2)

, Telecommunications(1)

, Gaming(6)

, Defense (DoD)(2)

. Expertise in

Marketing, Proposal Development, Studies and Training. Strategic and tactical business intelligence thinker

who has people and business skills; and can work effectively with all parts of the organization in applying

technology and business strategy to derive intelligent and effective business solutions. Have developed BI

tools for tracking and visibility of progress of program initiatives such as delivery dates, resource

management, financial resources, generate, update and improve project strategies and methodologies in

addition to reviewing, maintaining and highlighting the changes in project plans across all program verticals.

Experienced with large, medium and small scale program initiatives and the fiscal systems for the purpose

of recording, forecasting, monitoring and budgeting project expenditures. Experienced with handling

program levels issues, change request and risks management.

11/2018 Project Manager/Business Systems Analyst/Solution Architect

10/2016 TD Bank Mount Laurel, USA

Managed a 30 million software program upgrade for TD's treasury department. Lead waterfall/agile/sprint planning both tactical and strategic. Roles performed solution architecture, business systems analyst, PMO, resource management Oversaw interface partner and vendor management, leadership reporting, and financials across multiple work streams Subject Matter Expect in a 5 million software program, Consolidated Receivables, initiative similar to Citi Group’s Program in 2011, only TD's is regional to bank. Performed Role as a Receivables SME business system analysis, solution architecture, interface management and leadership reporting in a Waterfall/Agile methodology. Performed PM/BA functions across multiple program and project initiatives. Developed custom tactical treasury portfolio BI reports, providing senior leadership visibility into TD IT portfolio for North America.

Copyright: Donald L. Ramage 1993-2019 all rights reserved. Page 1 of 4

10/2016 Project Manager

09/2015 ABS/Genesis Solutions Houston, USA

Managed a group of 25-30 Functional and Technical resources which are both on the ground at the client location as well as remote. The project supports the full SDLC software life cycle of a Maximo deployment. The annual budget of 7.2 million is currently approved.

Built an innovative custom interface between SharePoint 2013 and Excel to provide BI reporting visibility to tracking requirements progress, resource tracking, issues and risks, and performance monitoring KPIs. Involved with every aspect of the project functional and technical work streams.

Report via power point presentation to executive management the progress and risks and issues.

09/2015 Project Manager

06/2015 Celgene/Genesis Solutions Summit, USA

The project involves extremely high visibility and a very fast paced implementation of an IBM Maximo System, with 25 team members. The project effort involves a migration from the legacy systems Datastream and PRO/CAL, supporting the acquisition and control of a life science research GxP campus with the potential capacity of 5000 resources.

Developed detailed working Project Plan. Analyzed financials against actuals, and forecasted project deliverables.

Coordinated meetings between the business stakeholders, technical teams and vendors. Harmonizing all activities meeting critical path dependencies and exceeding client

expectations with a project budgetary surplus.

Current Business Systems Analyst/Project/Program Manager

02/2019 Otsuka Pharmaceutical Development & Commercialization Princeton, USA

Primary Role acting as liaison between business and technical teams within a regulated GxP SDLC environment.

Developed the user requirement specification(URS), functional requirements(FRS), IQ, OQ, PQ, Configuration Specification(CS), Technical Functional Risk Assessment(TFRA), and Traceability Matrix(RTM) artifacts to support the clients next generation document management system CREDO and COT DocShifter used for submissions to regulatory agencies globally.

Working with vendor suppliers globally lead functional and technical discussions and user acceptance testing.

Working within Otsuka’s regulated environment validated artifacts were approved with the aid of ALM/Documentum-Firstdocs/GQS.

Working autonomously developed and managed a program designed to address 10 CAPA projects supporting the CREDO system; aiding project managers and team SME within respective business areas successfully closed all critical CAPAs; managing deliverables with trackwise and the auditing team to ensure timely and quality delivery.

Managed and supported WEB based sharepoint application development and delivery to the business, designed to support resource management of internal/ext. medical writer SME.

05/2015 PMO Project Manager/ Business Analyst

09/2013 Sanofi Pasteur Swiftwater, USA

The project involves the implementation of a Global Vaccine Manufacturing Process Data Warehouse(PDW) encompassing over 20 manufacturing facilities located in Canada, France, and US designed to consolidate, analyze and share scientific results resulting from research, clinical and manufacturing real time. The PDW interfaces to the systems SAP ECC 6.0, LWLIMS 5.0 and 6.0, Shop Floor Data (SFD), Statistica, SAS, Werum MES, SCADA, and Data Historian Collection solutions as well as Data Analytics and visualization tools for reporting.

Worked closely with the Sanofi Pasteur cross functional business users, manufacturing engineers and development teams to identify the requirements and provide a functional design. Developed and contributed to the development of all required documentation (user requirements specifications, functional specifications, design specifications, etc.). Required activities included requirements gathering, process design, analyzed and documented AS IS and TO BE business processes, and workflow modeling, system documentation, testing, and validation.

Prepared use case and ER model diagrams.Developed and contributed to the development of all required validation and testing documentation (system related IS procedures; unit, integration and user acceptance test scripts, installation qualification test scripts, operational qualification test scripts, traceability matrix, etc.)

Developed and executed the newly generated test scripts in ALM, recorded the deviations and drove their resolution and closures with the global development teams.

Contributed to the creation and update of all business and IS related standard operating procedures (SOPs), standard work instructions (SWIs), training materials, etc. as needed for implementation of the new functionality PDW.

Copyright: Donald L. Ramage 1993-2020 all rights reserved. Page 1 of 4

WORK EXPERIENCE

Copyright: Donald L. Ramage 1993-2019 all rights reserved. Page 1 of 4

Life Sciences

LIMS CRFs Research

Drug Discovery

Clinical Manufacturing

Financial Banking

CCS Division Scanning

Systems.

TeleCom Broadband

Cable Digital

Other Defense Government Healthcare

Gaming Insurance Manufacturing

Retail Transportation

Utilities Services Energy

Security

Role Metrics

Industry Metrics

Skill Metrics

SKILL/ROLE YEARS PROFICINCY

Accounting 2.3

Agile/SCUMB 0.7 API or Web Services Architecture

4.3

Application Development

8.4 Application

Support 0.5

Business Analyst

16.9 Business Intelligence Solutions

3.6

COT Integration

0.9

Data Architect 3.4

Data Mapping 3.4

Data Stewart 0.1 Design and

Development 10.5

Documentation 4.8

Engineering 2.3

ETL 4.7

06/2012 Project Manager/Business Analyst/Architect/Technical Lead 09/2011 SEI Investments Oaks, USA

Manage on shore and off development teams to support the on boarding of all new clients. Utilized Waterfall, Agile and SCRUM methodologies to enhance the SDLC delivery cycle.

Responsible for developing and maintaining relationships in a complex matrix environment across several business units, stakeholders, executives, liaisons and vendors. Worked with the business to ensure the on boarding of all new customers’ statements and all financial planning assets were assimilated into the new product offering.

Assisted in identifying UI gaps through back end processing. Develop and incorporate a business architecture approach, vision and structure into the

organization for it to operate as a complete cohesive entity. Evaluate current to desired business and technology states to establish a roadmap for

addressing gaps, issues, impacts and opportunities for improvement. Instituted best practice technology specific coding methods for the development teams

on and off shore aligned with the organization. Define and align enterprise level processes, procedures, business rules, capabilities,

requirements, goals and systems are coordinated vertically within business areas as well as horizontally across the entire enterprise to ensure the needed expectations, dependencies, handoffs and interactions are met.

Trace requirements throughout the complete project effort to ensure successful development and delivery. Conduct requirements elicitation workshops and joint application design (JAD) sessions for collaboration of detailed requirements and solution design from key subject matter experts and technology specialists.

Oversee the analysis and development Informatica with the UI interface and wire frame development of new products. Develop technical design documents for new product initiatives.

Oversee the data migration teams to ensure the on boarding of new clients on to the Data Warehouse and Data Marts is seamless.

09/2013 Program Manager PMO /BI Business Analyst 06/2012 McNeil Consumer Healthcare Fort Washington, USA

Mentor and provide guidance and governance within the PMO on a Consent Decree(CD), issued by the FDA.

Coordinate and track deliverables with project managers for 19 work streams. Communicate progress, risks, issues, system updates and outages and provide reporting

visibility and transparency to the Consent Decree Management Office (CDMO). Track the initiation of all IT/Non IT resource demand as they relate to new requirements

and identify potential risks and communicate these risks and issues in a report layer presentation by providing business intelligence (BI) using tools such as Excel/Cognos/Share Point/Share Point Designer 2007.

Work with HR in translating demand for all IT related FT and contracting resources. In addition, provide assistance for all project tracking deliverables through Clarity and MS Project. Provide Quality Assurance and Management analysis on the impact assessment and risk through business intelligence and report back risks identified to business and IT stake holders.

Received training in cGMP, GLP, GxP, SDLC, IAPP, Adverse Events, Data Security, and Records Management. Performed an internal audit on the document management system, in response to a warning letter issued by the FDA.

Designed a prototype Erwin database design and a Share point GUI supporting a global QA initiative on document SDLC compliance.

08/2011 Strategic Business Analyst/Project Manager/Release Manager 01/2010 Citi Group Wilmington, USA

Managed a team of 10 developers. Utilized Waterfall, Agile and SCRUM methodologies to successfully manage the delivery of over 100 new product releases.

Work with the business stakeholders and business liaison SMEs to develop business and system requirements and then translate the business requirements into technical requirements.

Direct the SME development team in ETL, Data Modeling and Micro Strategy BI to define system design specifications for a new Data Ware house and common Data Marts to support a global BI OLAP for Receivable Operations.

Assisted with the mentoring and coaching of team members. Assisted to ensure technology aligns with business needs, making sure technology

investments fit strategically and tactically. Assisted in the development and completeness of requests including detailed business

case development. Facilitated discussions related to future needs and opportunities and identify solutions.

Lead the definition of detailed business rules for validating and transforming data and create layouts and specifications for dashboards and KPI monitoring reports.

Recorded the deviations and drove their resolution and closures. Contributed to the creation or update of the business and IS related standard operating

procedures (SOPs), standard work instructions (SWIs), training materials, etc. as needed for implementation of the new functionality.

Developed overall plan for assessment, review, development, testing, training and implementation of enhancements (these will be done in stages).

Performed Knowledge transfer training with the Sanofi Pasteur resource(s). Trained in LWLIMS 5/6, SAP ECC 6.0, ALM 11, GMP, GxP, PROMISE, HP Quality

Center, eDoc, Geodis, CITRIX, PUMA.

05/2015 PMO Project Manager/ Business Analyst

09/2013 Sanofi Pasteur Swiftwater, USA

Developed the overall tranche plan for assessment, review, development, testing, training and implementation of enhancements. Performed Knowledge transfer training with the Sanofi Pasteur resource(s).

Trained in LWLIMS 5/6, SAP ECC 6.0, ALM 11, GMP, GxP, PROMISE, eDoc, Geodis, CITRIX, PUMA.

Responsible for tracking and monitoring progress of project office as well as coordinating delivery surplus.

Don Ramage

Copyright: Donald L. Ramage 1993-2020 all rights reserved. Page 2 of 4

Enterprise Architect

6.4

GUI Design 8.3

Governance 0.4

GxP 0.8

IT Audit 0.3

IV & V 0.4

Mentor/guide 0.6

PMO 0.8

POC Development

5.2

Process

Mapping 6.1

Project Management

10.1 Release Management

0.9 Recruiting/Inter

viewing 4.1

SDLC 3.3

(SOA)/SAAS 0.5 Reporting c-level

2.4

Testing 7.5

Training 4.1

Use Cases 0.4

Validation 1.2 Vendor

Management 0.4

WEB Technology

6.8

Wire Frames 0.4

Database

DB2 0.8

Oracle 3.2

MySQL 0.4

MS Access 6.8

SQL Server 8.8

Data Modeling 4.0

04/2009 Business Intelligence Data Architect 03/2009 GE Water Trevose, USA

Responsible for the analysis and data mapping of a Timberline ERP to a SAP ERP DWH data transparency conversion, for c-level management. The reports were rendered in Business Objects and Excel. The initial goal of the project was to generate total (operating margin) reporting from the SAP ECCS DWH. Additional layers of P&L OM reporting are also generated for detailed financial analysis.

Assisted of an information delivery team and worked alongside the finance team to generate OM reporting from the ECCS and to digitize it.

Responsible for developing a prototype and presented to c-level finance for review. This project was run under Agile PM methodologies and as an iterative process, delivered under tight time lines.

Coordinated activities and collaboration with resources in the USA West Coast (Business side); as well as, SAP development resources in India (SAP Developers). Technologies utilized were; Sage Timberline, SAP, Oracle 10g, VISIO, ODBC, Excel, Access, ERwin.

03/2009 IT Auditor 01/2009 Accenture/Gestalt-DoD/KForce King of Prussia, USA

Responsible for the analysis and development of BI Business Intelligence data mine reports for a Solomon IV accounting repository; which the outputs were rendered in Crystal Reports XI r2 and Excel in an effort to support a government audit where the reports are being reviewed by a legal and CPA professionals..

Copyright: Donald L. Ramage 1993-2020 all rights reserved. Page 3 of 4

08/2008 Business Intelligence Architect

12/2007 Resolutions Consulting/Brokerage Concepts Wayne, USA 12/2007 Business Intelligence Architect

09/2007 Dale and Thomas Popcorn Englewood, USA 09/2007 Founder/Designer “The Automatic Recruiter”

07/2005 Intellidyne Business Systems Collegeville, USA 09/2006 DBA/Architect Oversight Role

03/2006 Pennsylvania department of Labor & Industry/DDS/Maximus Harrisburg, USA 09/2007 BI Architect/Technical Lead/Project Manager

07/2005 AstraZeneca/DSS Wilmington, USA 06/2005 Project Manager/Strategic BI Architect

04/2005 Novartis/Aecio Roseland, USA 04/2005 Business Intelligence Architect/Developer

01/2005 Haverford Trust Company/RHI Radnor, USA 12/2004 Business Intelligence Architect/Developer

10/2004 Comcast Communications Mt. Laurel, USA 09/2004 Lead Architect/Business Analyst

06/2004 Merck and Co./Info. Technologies West Point, USA 06/2004 Business Intelligence Architect/Developer

03/2004 Deloitte Consulting/RHI Glenn Mills, USA 12/2003 Acting CFO

06/2003 Brennans Office Interiors/RHI West Chester, USA 03/2004 System Engineer/ BI Architect/Developer

02/2003 Comcast Communications IP Services Cherry Hill, USA 04/2003 Strategic Business DBA/Analyst/Developer

06/2002 ISI Devon, USA 04/2002 Strategic Business Analyst/Lead Developer

02/2002 Military Financial Network, Inc./RHI Wilmington, USA 05/2002 Analyst/Developer

02/2002 State of Delaware/Illuminova./RHI Business Wilmington, USA 02/2002 Strategic Business Analyst/Lead Developer

06/2001 JP Morgan Chase Manhattan./RHI Wilmington, USA 04/2001 Project Manager/Business Analyst/Lead Developer/BI

03/1998 Merck and Co./Nobel Consulting West Point, USA 10/1998 Architect/Designer/Developer

10/1996 SEPTA Exton, USA

Don Ramage 01/2010 Strategic Business Analyst/Project Manager

10/2009 SAP America Newtown Square, USA

Worked with users to develop business and system requirements with the development team to define system design specifications for all new product launch initiatives.

Assisted to ensure technology aligns with business needs, making sure technology investments fit strategically and tactically.

Assisted in the development and completeness of requests including detailed business case development, value definition, cost assessment, benefits, risk analysis and resourcing.

Defined, gather and document requirements from which IT solutions are needed. Translate business requirements into detailed functional (logical) specifications for

development. Facilitate discussions related to data quality requirements, anticipate future needs and

opportunities and identify solutions. Lead the definition of detailed business rules for validating and transforming data and

create layouts and specifications for end-user data quality and monitoring reports. Work with data analysts and subject matter experts to understand data quality issues

and drive the resolution of discrepancies. Develop and maintain system documentation, such as; business process models, entity-

relationship diagrams, flow charts, data flow diagrams, use case, ‘as is’ and ‘to be’ models, system narratives, design specifications, test cases, training manuals, and user documentation.

Example 1 Example 2 Process Flow

Capture R Blood Type Riba PRP

Process Flow

Example 1 Example 2

HW Architecture SW Architecture Main Console Station 15th

Financial Analysis

NCP Analysis Process Flow

08/2008 Business Intelligence Architect 12/2007 Resolutions Consulting/Brokerage Concepts Wayne, USA

12/2007 Business Intelligence Architect

09/2007 Dale and Thomas Popcorn Englewood, USA 09/2007 Founder/Designer “The Automatic Recruiter” Intellidyne Business Systems, Inc. Collegeville, USA 10/1996 Business Analyst

09/1996 FIRST USA Wilmington, USA 09/1996 Business Analyst/Designer

02/1996 Blood Bank of Delaware Wilmington, USA 12/1995 Project Manager/Systems Integrator/Designer/Developer

02/1995 Smith Kline Beecham(SKB) King of Prussia, USA 02/1995 System Design Engineer

06/1994 General Instrument Hatboro, USA 06/1994 Project Manager/Product Manager

06/1993 DECO Automation, Inc. King of Prussia, USA

Copyright: Donald L. Ramage 1993-2020 all rights reserved. Page 4 of 4

Don Ramage